Digital Transformation: responding to the challenge in ... eBrochure... · Digital transformation may be defined as “the realignment of, or new investment in, technology and business

Digital Transformation:

responding to the challenge in academic

libraries

Sponsored by:

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Contents

1. About the Northern Collaboration

2. Conference Theme and Context

3. Conference Programme

4. Getting to the Conference

5. On the day

6. Connect

7. Biographies

8. Parallel Session Information

9. Parallel Session Attendees

10. Meet the Sponsors

11. Conference Attendees

12. Conference Planning Team

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About the Northern Collaboration The Northern Collaboration is a group of 28 higher education libraries in the north of England.

Background

The origins of the Northern Collaboration can be traced back to a meeting of Library Directors in York in October 2009, convened by Maxine Melling. At this meeting a commitment to hold four meetings over two years was agreed, in order to investigate the appetite for, and feasibility of, collaboration. An HEA Change Academy project in 2010/2011 led by Margaret Weaver resulted in the concept of the ‘Library of the North’, and the early development of three project strands: Library of the North, Virtual Enquiry Services, and E-resources. Following agreement that the Northern Collaboration should continue, subject to evaluation, 28 institutions signed up to a document of principle, and a steering group was established in December 2011.

Aims of the Northern Collaboration

The Northern Collaboration (NC) aims to provide a framework within which libraries can work together to:

● Improve the quality of services ● Be more efficient ● Explore new business models against a backdrop of rapid change in higher education and in the

information and technology industries. The NC is also a means of:

● Exchanging ideas and good practice ● Raising awareness among the staff of member libraries of changes in the external environment ● Making connections between librarians and related professional groups.

Areas of Collaboration

● Topical meetings for all levels of library staff designed to improve knowledge of the changing environment and to exchange ideas and good practice

● Development of connections with common purpose professional groups to explore shared intents and challenges

● Exploration and implementation where appropriate of shared services among Northern Collaboration member libraries

● Annual conference

Conference Theme and Context Theme:

Digital transformation: responding to the challenge in academic libraries.

Context:

Digital transformation may be defined as “the realignment of, or new investment in, technology and business models to more effectively engage digital customers at every touchpoint in the customer experience lifecycle.” Brian Solis of Altimeter Group (The 2014 State of Digital Transformation).

How are colleagues from Northern Collaboration institutions responding to this challenge? We want to hear about your projects and initiatives which are embracing digital technologies to enhance the user experience. This may relate to innovations in teaching and learning, student experience, research support or communication and engagement with our wider communities.

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Conference Programme

Time/

(Room)

Session

No. Session

09:30 Registration - tea, coffee and biscuits

9.55

RCH/037

Welcome to York

Liz Waller - Deputy Director Information Services and Head of

Library & Archives, University of York

Conference welcome

Liz Jolly - Northern Collaboration Chair

10.00

RCH/037

Opening Keynote

Eric Stoller - Higher Education consultant

10:45 Tea & Coffee

11:00 Parallel sessions 1 - 4

RCH/248

1

DigiQuest – developing staff digital capabilities with an online pirates

of Ormskirk challenge!

Heather Johnston and Mark Wilcock, Edge Hill University

Developing digital capabilities for staff and students

Paul Chin, University of Hull

RCH/250

2

LibGuiding the way: new directions at the University of Bolton

Sarah Taylor, University of Bolton

Music to our Ears: reading lists at the centre of subject resources

promotion

Natalia Gordon, Leeds Beckett University

RCH/017

3

Working collaboratively to enhance students’ digital literacies

Stephanie Jesper, University of York

Using technology to enhance referencing support at Sheffield

Hallam University

Alison Lahlafi and Karen Dolman, Sheffield Hallam University

6

RCH/004

4 Workshop

Energising the lecture theatre: using audience response systems at

the University of Manchester

Anna Theis and Dave Hirst, University of Manchester

11:45 Parallel sessions 5-7

RCH/248

5 The Digital First programme – bringing about service improvement

through back-office digital transformation

Andy Land, University of Manchester

Transforming spaces to empower digital learning

Anne Llewellyn, Teesside University

RCH/250

6 Using digital technologies to transform library training for distance

students

Fiona Durham, The Open University

LEAP Online – Striving for Excellence in Learning Development

Mary Barden, University of Bolton

RCH/004

7 Workshop

The digital transformation of research support

Alison McNab, Huddersfield & Andy Tattersall, University of

Sheffield

12:30 Lunch and sponsors’ session


RCH/248

8 Searchstart: taking the librarian out of library skills resources

David Chegwidden, Sheffield Hallam University

Virtually There: how digital tool adoption has transformed the

University of Sheffield's help and enquiry service

Alison Morton, Lynn Sykes and Aarti Sehgal, University of Sheffield

RCH/250

9 Embracing open access publishing for academic staff and student

research

Megan Taylor and Katherine Jensen, University of Huddersfield

7

Proving our worth: using annual reports to engage with academics

Karen Fisher, Leeds Beckett University

RCH/004

10 Workshop

‘Speed Workshopping’ – showcasing our Information and Digital

Literacy offer through bitesize sessions

Kate Grigsby, Matthew Cooper, Stephen Mould and Rosa Sadler,

University of Sheffield


RCH/248

11 Amazing Archives: Re-packaging existing digital content for new

audiences

Gillian Johnston, Kimberley Gaiger and Stephen Harding, University

of Newcastle

Digitising the Retreat archive: lessons learned and project impact

Jenny Mitcham, University of York

RCH/250

12 Hosting a Wikipedia editathon

Laura Woods and Lindsay Ince, University of Huddersfield

Using wakelet to promote reading for pleasure

Gopal Dutta, Manchester Metropolitan University and Mike Birchall,

Wakelet

RCH/004

13 Workshop

Embedded, dynamic and interactive. Skills within the VLE

Lee Fallin, University of Hull

15:00 Tea & Coffee

15:15

RCH/037

Closing Keynote

Academic libraries - shifting our digital strategy to a higher gear

Anne Horne - Director of Library Services, Univesity of Sheffield

15:45-

16:00

RCH/037

Closing comments

Liz Jolly - Northern Collaboration Chair

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Getting to the Conference

The conference is being held in the Ron Cooke Hub, Campus East of the University. For

information on your travel options, see this guide. Note that bus route 44 from the railway station

has been discontinued.

Maps

Campus map

Directions from York

By Train and Bus

Campus East is located a short bus ride from York railway station; with journeys taking around 15 minutes

to get from the station to the Campus. Note, this can be longer at busy times. Bus UOY66 runs up to every

15 minutes during holiday season. This bus stops on Lakeside Way, which is opposite to the Ron Cooke

Hub.

By Foot

If you are travelling from Campus West or from Fulford, a dedicated pedestrian route runs long Lakeside

Way, taking you into the heart of Campus East from the junction with Field Lane/Church Lane. If you are

approaching from Hull Road, the easiest route into Campus East is via the Field Lane roundabout. Once

on Campus East you’ll find signage directing you to individual buildings, along with a series of useful

information points, which include a Campus map. To plan your journey on foot, visit http://walkit.com/ –

simply enter your journey start and end points to find the quickest route.

By Car

If you are arriving at Campus East by car, put the postcode Y010 5GY into your SatNav. Ensure you choose the quickest route for your journey to Campus East by planning your journey in advance. Visit: https://www.itravelyork.info/driving/%20plan-a-journey-by-car

https://www.york.ac.uk/admin/estates/transport/parking/hes_east/P0664_York%20Uni_A3_12PP_AW_DOWNLOAD_FINAL.PDF

https://www.york.ac.uk/admin/estates/transport/parking/hes_east/P0664_York%20Uni_A3_12PP_AW_DOWNLOAD_FINAL.PDF

https://www.york.ac.uk/media/hub/documents/24033%20Campus%20Map%20Hes%20East.pdf

https://www.york.ac.uk/media/hub/documents/Heslington%20East%20Directions%20-%20Car%20Parks.pdf

http://walkit.com/

http://walkit.com/

https://www.itravelyork.info/driving/%20plan-a-journey-by-car

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Parking

Field Lane and Kimberlow car parks are available. Entrance and exits to Campus car parking is via Badger

Hill/Field Lane entrance only. Car parking is pay and display: £1 per hour for up to 4 hours or £6 for the

day (cash or by phone payments only)

Disabled drivers, who must display a valid disabled badge have access to the Cluster parking area, which

is closer to the Conference Venue. See map for more details.

Taxis

Available outside the railway station. Some other taxi companies in York:

● York Cars Taxi: 01904 765765

● Streamline & Local Taxis: 01904 656565

● Fleetways Taxis: 01904 365365

● 659 Taxis of York: 01904 659 659

● Station Taxis: 01904 623332

https://www.york.ac.uk/hub/directions/

https://www.york.ac.uk/hub/directions/

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On the day

The registration desk will open at 9am, name badges will be provided by the Conference Planning Team and can be picked up when you register.

Please note, official event photography will take place throughout the day. The images taken will only be used for purposes of promoting the Northern Collaboration. If you have any concerns, please e-mail [email protected] in advance of the event, or speak to one of the organising team on the day.

Connect

There will be free Wi-Fi available at the venue. Login details and password will be available at the registration desk. There are two free Wi-Fi connections available to visitors to campus - Eduroam for those visitors from other universities; CityConnectWifi for all other visitors. Connection for CityConnectWifi is via a social media account or by completing a short web-form.

Conference webpage: https://northerncollaboration.org.uk/

Twitter: @NorthernCollab Hashtag: #ncollab17

https://northerncollaboration.org.uk/

https://twitter.com/NorthernCollab

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Biographies

Keynote Speakers Eric Stoller @EricStoller Eric Stoller is a higher education thought-leader, consultant, writer, and speaker. He frequently gives keynotes on how educators can use social media for learning and engagement and is a proponent for teaching students about digital identity development. With a background in student affairs, academic advising, wellness, technology, and communications, Eric focuses his energies on educating clients and captivating audiences. As the Student Affairs and Technology blogger for Inside Higher Ed, he generates conversations, answers questions, and provides insight about a variety of “tech topics.” Living in London and working globally, he knows too many acronyms, drinks a lot of coffee, enjoys running, and spends a lot of time writing, speaking, and thinking about social media, digital identity, education, and technology. Eric is a former Academic Advisor & Web Coordinator for the College of Health and Human Sciences at Oregon State University. He served previously as a Marketing Specialist for Student Affairs at the University of Illinois at Chicago. Eric has over 15 years of experience in higher education / student success and has been blogging for more than 10 years. Eric has given numerous presentations on social media, digital identity, career development, leadership, and technology at multiple higher education events (AACOM, AACRAO, ACPA, ACUI, ACUHO-I, AFA, AFLV, AMOSSHE, CASE, EDUCAUSE, ICBA, Jisc, NACADA, NACAS, NACS, NAFSA, NASPA, NODA, SCUP, and UCAS). He received an AA from Indian Hills Community College, a BA in Communications/Public Relations from the University of Northern Iowa, and an Ed.M. in College Student Services Administration from Oregon State University. Eric can be found online at http://ericstoller.com/ and tweeting at http://twitter.com/ericstoller/.

Anne Horn @AHH_Sybilla88 - Director of Library Services, University of Sheffield Anne joined the University of Sheffield as the Director of Library Services & University Librarian in March 2015. She moved from Australia to take up the role, where she held the post of University Librarian and Executive Director Academic Support at Deakin University. In both posts she has set the strategic vision for the Library, most recently leading the development of the University of Sheffield Library’s new Strategic Plan, Our Library. Our Information Future.

Internationally, Anne is a Board Member of the International Association of University Libraries; and an invited member to the IFLA (International Federation of Library Associations) Standing Committee for Library Buildings and Equipment. Nationally, Anne chairs the UUK Open Access Repositories Working Group (2017) and locally is on the Advisory Board for the University of Sheffield iSchool. Anne has published and presented on designing spaces and integrating technologies, leadership and change management, digital literacy and libraries influencing student success and collection analysis.

http://ericstoller.com/blog/speaking-consulting/


https://www.insidehighered.com/blogs/student-affairs-and-technology

https://www.insidehighered.com/blogs/student-affairs-and-technology



http://insidehighered.com/blogs/student-affairs-and-technology



http://ericstoller.com/

http://ericstoller.com/

http://twitter.com/ericstoller/

http://twitter.com/ericstoller/

https://twitter.com/AHH_Sybilla88

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Presenters

Heather Johnston - Edge Hill University Heather Johnston is the Digital Capabilities Coordinator at Edge Hill University, where the focus of her role is to enhance the digital skills of staff and students. She also works in a voluntary role as the Digital Communications Officer for the Journal of Information Literacy. Prior to her current role she worked as a librarian in an FE college and a high school.

Mark Wilcock - Edge Hill University Mark Wilcock is a Learning Technology Development Officer at Edge Hill University, where he provides guidance for staff with using specialist software, classroom and mobile technologies to enhance teaching and learning.

Paul Chin - University of Hull Paul Chin is Head of Graduate Development Services in the University Library at the University of Hull. Paul started his career as a learning technology adviser, promoting the use of technology in the curriculum. Paul has taught for many years and has also worked for the Higher Education Academy, providing a national T&L support service across the sciences. Paul's research interests relate to peer learning and assessment.

Sarah Taylor - University of Bolton @electronicsarah Sarah Taylor is Electronic Resources Librarian at the University of Bolton with responsibility for the management of all electronic resources. She is also the Institutional Repository Manager. In recent years she has implemented Summon (branded as Discover@Bolton), LibGuides (known as Subject Guides) and is currently undertaking a project to reinvigorate Reading Lists Online.

Natalie Gordon - Leeds Beckett University Originally from Canada (via Manchester) Natalia Gordon has worked at Leeds Beckett University Library since 2014. She is an Information Services Librarian and currently works as part of the Collections and Acquisitions team where she coordinates Rebus:list, the university’s online resource list management system. She also provides Rebus:list training sessions for academic staff as well as specialist referral support for the Customer Services team.

Stephanie Jesper - University of York @AVWoman Steph Jesper has spent the last 15 years living in spreadsheets. She’s a qualified Librarian who moonlights in IT by being a Teaching and Learning Advisor in the Information Services Teaching and Learning team at the University of York. Prior to that, she’s had fun at Hull York Medical School, the University of Hull, and Sheffield Hallam University, as well as having tried to sell records on the internet for a bit. Her role-model is Maggie Philbin, her favourite Doctor Who serial is The Stones of Blood, her Eurovision Song Contest of choice is 1977, and her preferred Treasure Hunt episode is Birmingham (series 2).

Alison Kaye - University of York Alison Kaye is a Teaching and Learning Advisor at the University of York specialising in digital capabilities

and is a qualified Librarian and a Fellow of the Higher Education Academy. Previously she was an

Academic Liaison Librarian, both at the University of York and at Leeds Beckett University. In her first

professional role, as a Learning Support Officer at Leeds Beckett University, her enthusiasm for learning

development support was sparked. When she’s not trying to empower students and staff by supporting

them to enhance their digital superskills she spends her time trying to keep two young children and a

mischievous dog in check and occasionally binges on American serial dramas and Pinterest.

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Alison Lahlafi - Sheffield Hallam University Alison Lahlafi MA, FHEA I have substantial experience of working in UK HE libraries in both customer service management and faculty support roles. I joined Sheffield Hallam University Library in 2008 as Information Specialist for Sheffield Business School, and in 2015 took on the role of Head of Library Learning and Teaching Support, leading a team of 16 librarians supporting the four faculties at Sheffield Hallam. I am interested in implementation of active learning approaches in information literacy workshops and ways of engaging students, staff and researchers in development of their information and academic literacy skills. As founder member of the Yorkshire and Humberside University Library International Student Support Group I have a strong interest in supporting international students in UK Higher Education libraries, and have written and presented on "library shock" - supporting international students in UK HE libraries.

Karen Dolman - Sheffield Hallam University Karen Dolman MA, AFHEA, PGCE [email protected] I have many years' experience working in libraries, including working as a Home Library Officer, Mobile supervisor, branch assistant and in schools, colleges and heritage. As a branch librarian I was involved in implementing the People's Network and from this I developed my interest in information literacy. I moved into HE in 2011 and began my current role in 2014 as a Learning & Teaching Librarian at Sheffield Hallam, where I support the Department of Allied Health Professions. My interests include digital learning and using TEL to support learning. Last summer I was part of the team involved in creating our online resource to support referencing skills. Recently I joined my faculty book group and, having prior experience of leading reading groups, I have been asked to lead the group next year. I am currently pursuing Chartership which I hope to submit very shortly.

Anna Theis - University of Manchester Anna Theis (@annatheis88) works as a Teaching and Learning Assistant at the University of Manchester Library. She recently graduated with a Masters in Library and Information Management and this is her first professional post.

Dave Hirst - University of Manchester Dave Hirst is a Teaching and Learning Librarian at the University of Manchester Library. Anna and Dave are responsible for developing and delivering training to students as part of the Library’s academic skills programme My Learning Essentials and both are keen to embrace new teaching methods and technologies in order to enhance the student experience.

Andy Land - University of Manchester @andyjland Andy is a member of The University of Manchester Library's Leadership Team and leads its Digital First programme. He also manages its Digital Systems team, who are responsible for developing and supporting the Library’s key IT systems (including Alma, Primo, Preservica, LUNA and eMu), the Library’s digitisation technical infrastructure, its electronic resources provision and for supporting Library staff in their use of technology. Andy has a background in both IT and libraries, having previously being Head of Knowledge Management at the Northwest Regional Development Agency, Deputy Head of Information Services at the Greater London Authority and having worked in information/IT roles at City University, Citizens Advice, and the British Library. He is a professional member of BCS-The Chartered Institute for IT and a Chartered Member of CILIP (Chartered Institute of Library and Information Professionals).

Anne Llewellyn - Teesside University Anne Llewellyn is a Principal Lecturer in Learning and Teaching, with expertise in learning space design and evaluation. She is a key member of the library refurbishment project team and has worked in partnership with staff in Student and Library Support Services to design and deliver the evaluative strategy for this project. She is currently working on a Professional Doctorate in Education using an action research

mailto:[email protected]

http://www.library.manchester.ac.uk/using-the-library/students/training-and-skills-support/my-learning-essentials/


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approach to evaluate the use of immersive learning tools in higher education and will draw on some of this research within the presentation.

Fiona Durham - The Open University Fiona Durham is a Learning and Teaching Librarian at the Open University, working in the Live Engagement team as well as Academic Liaison and Enquiry Services. She has been with the OU for sixteen years and is particularly interested in online synchronous Library teaching.

Mary Barden - University of Bolton Mary has over 10 years’ experience of working in Higher Education. Currently, she is working for both Library Services and Student Experience. For Student Experience, she is Academic Skills Project Officer with a remit to develop online skills diagnostics as part of an early intervention project. This project is the subject of her ongoing doctorate. Mary is Subject Librarian in the library with a particular interest in online learning. Mary was one of the developers of the University of Bolton’s online skills tutorial BISSTO and is now responsible for the redevelopment of BISSTO into LEAP Online.

Alison McNab - Huddersfield University @AlisonMcNab Alison McNab is an Academic Librarian at the University of Huddersfield whose current focus is on supporting researchers at all stages of the research cycle. She has regularly pioneered the implementation of new technologies and resources, with a focus on their use to enhance service development and delivery, and for much of her career had a specialist focus on the marketing and exploitation of e-content. Her professional interests include accessibility and assistive technologies, current awareness and trend-watching, exploitation of e-content, information literacy, mobile learning, scholarly communication, and the use of social media by libraries. She has contributed to the wider profession by writing, editing, speaking, and through membership of the management committees of MmIT, UKeiG and the UKSG.

Andy Tattersall - University of Sheffield @Andy_Tattersall Andy Tattersall is an Information Specialist at The School of Health and Related Research (ScHARR) and writes, teaches and gives talks about digital academia, technology, scholarly communications, open research, web and information science, apps altmetrics and social media. In particular, their application for research, teaching, learning, knowledge management and collaboration. Andy received a Senate Award from The University of Sheffield for his pioneering work on MOOCs in 2013 and is a Senior Fellow of the Higher Education Academy. Andy is also Chair for the CILIP Multi Media and Information Technology (MmIT) Committee. He has edited a book on Altmetrics for Facet Publishing which is aimed at researchers and librarians.

David Chegwidden - Sheffield Hallam University David Chegwidden is a learning technologist in Sheffield Hallam’s library and student support services, offering support and training for e-learning and project work. He recently graduated from Sheffield Hallam in 2015 so often draws on his own experiences as a student in projects, ensuring content is suitable for non-librarians!

Alison Morton - University of Sheffield Alison Morton, Library Services Manager Virtual Advisory and Help Services, responsible for the development and delivery of enquiry support and information management across the library. Interested in developing a cohesive service to meet the needs of customers, and developing strong communication and support mechanisms for enquiry staff.

Lynn Sykes - University of Sheffield Lynn Sykes, Head of Customer Services, responsible for the effective delivery of all front line services through engagement with University students and staff as well as NHS members and external visitors to the Library. Particular interest in enquiry management and staff development.

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Aarti Seghal - University of Sheffield Senior Customer Services Assistant, working with the Virtual Advisory and Help Services,. Interested in contributing towards developing an efficient Library Enquiry Management System to reach out to patrons at the point of need in both physical and digital spaces, enhancing user experience by embracing digital technologies and co-creating an interactive outreach engagement with wider communities through effective and sustainable collaboration with the key stakeholders. I am pursuing my Master's Dissertation in "Evaluating the Live Chat Service at The University of Sheffield Library.

Tom Kistell - Sheffield Hallam University Tom Kistell is a systems librarian at Sheffield Hallam and has worked in higher education for four years now, starting on the Library Helpdesk before moving into communications and systems. Prior to that, he was in public libraries and local government projects. His professional interests include user experience research, process improvement, analytics, and staff development. Outside of work, Tom can be found walking on the hills, reading science fiction and fantasy novels, and drinking Yorkshire Tea.

Megan Taylor - University of Huddersfield Megan Taylor is the University Press and Marketing Manager at Huddersfield, and has a background in academic publishing and research communications. Katherine Jensen - University of Huddersfield Kathrine Jensen is senior editorial assistant for Fields: journal of Huddersfield student research and research assistant in the Teaching and Learning Institute at the University of Huddersfield.

Karen Fisher - Leeds Beckett University Karen has worked in the library at Leeds Beckett University for 18 years and has been an Academic Librarian for 10. She is a HEA Fellow and is the job-share subject liaison for the Schools of Art, Architecture and Design; Cultural Studies and Humanities; and Film and Performing Arts. She has had an interest throughout her career in producing marketing and publicity material and strives to utilise technology in innovative and creative ways.

Kate Grigsby - University of Sheffield Kate Grigsby is a Senior Library Skills Advisor working wholly in the Library Learning Service Unit (LLSU) team. Matthew Cooper - University of Sheffield Matt Cooper is a Library Skills Advisor and Library Information Services Co-ordinator working 1 day per week in LLSU.

Stephen Mould - University of Sheffield Stephen Mould is a Library Skills Advisor and Library Information Services Co-ordinator working 4 hours per week in LLSU.

Rosa Sadler - University of Sheffield Rosa Sadler is a Library Skills Advisor and Library Information Services Co-ordinator working 1 day per week in LLSU.

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Gillian Johnston - University of Newcastle Gillian Johnston is an Education Officer at Newcastle University Library. As well as supporting Sixth Form students who visit the University Library, Gillian draws on her experience as a secondary school teacher to develop educational resources and workshops for school children inspired by the unique and distinctive items in the University’s Special Collections and Archives.

Kimberley Gaiger - University of Newcastle Kimberley Gaiger is the Senior Archives and Outreach Assistant at Newcastle University’s Special Collections. Kimberley’s background is in fine art and exhibition display and she has completed a Masters in Museum and Gallery Studies. She applies this experience to the care and promotion of archive material, through arranging archival collections and contributing and delivering outreach activities using Special Collections material, such as planning exhibitions. Kimberley also supports the Education Outreach Officers with Sixth Form students in Information Literacy sessions and with workshops and resources inspired by Special Collections material.

Stephen Harding - University of Newcastle Stephen Harding is a designer and developer based within the Digital Library Services team at Newcastle University Library. He develops web based systems for resource discovery for desktop and mobile delivery as well as the design of interactive kiosk systems within the library. Stephen also regularly works with the Education Outreach team within the library to enhance teaching resources for the web, including designing and developing interactive games and building the websites themselves.

Jenny Mitcham - University of York Jenny Mitcham has been working at the University of York in the field of digital archiving for 14 years. First at the Archaeology Data Service and more recently within the Borthwick Institute for Archives. Alongside colleagues within the Information Directorate she is working towards establishing processes and procedures for preserving born digital archives (including research data) and putting the necessary infrastructure in place. She also manages and oversees digitisation projects and services within the Information Directorate.

Laura Woods - University of Huddersfield Laura Woods is Subject Librarian for Computing and Engineering at the University of Huddersfield. She has been contributing minor edits to Wikipedia since 2007, and recently wrote her first entire Wikipedia article (on Huddersfield suffragette Edith Key) from scratch. She is interested in Wikipedia as a tool for teaching information literacy, digital literacy, and good scholarly practice.

Lindsay Ince - University of Huddersfield Lindsay Ince is the Assistant Archivist at the University of Huddersfield Archives Service at Heritage Quay. She began editing Wikipedia in 2016, mainly in order to pass on skills and support archive volunteers who wished to edit articles based on the work they had done with collections, and then became interested in the possibilities of using it in teaching to promote archive collections and information literacy skills. Gopal Dutta - Manchester Metropolitan University Gopal Dutta is an assistant librarian at Manchester Metropolitan University. He works in a split role, as a subject liaison librarian for Secondary Education and in the digital library leam. Previously, he worked at Leeds Beckett University as a member of the acquisitions team, with specific responsibilities for cataloguing and eBooks.

Mike Birchall - Wakelet Mike Birchall leads Wakelet customer support and education partnerships. He helps educators around the world to utilise Wakelet for their organisation, from reading lists to internal staff networks.

https://en.wikipedia.org/wiki/Edith_Key

https://en.wikipedia.org/wiki/Edith_Key

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Lee Fallin - University of Hull @LeeFallin

Lee Fallin works as a Library Skills Adviser, a learning development role based in the Skills Team at the Brynmor Jones Library, University of Hull. Lee is the lead developer on the Digital Student Microsite. He is currently completing his doctorate in education (EdD) which looks at the representational issues of academic libraries within the contemporary university.

Mike Ewen - University of Hull @Mike_Ewen Mike now works within the Student Engagement team at the Brynmor Jones Library, University of Hull as the Online Co-Ordinator. This role covers the management of all web services including social media channels, website and VLE use. He also provides skills support for staff and students around social media use and electronic resources.

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Parallel Session Information

PARALLEL SESSIONS (1-4), 11am: Session 1 in room: RCH/248 Title: DigiQuest - Developing Staff Digital Capabilities with an Online Pirates of Ormskirk Challenge! Presenter(s): Heather Johnston, Edge Hill University Format: Short paper Abstract: It is vital for Higher Education staff to be digitally capable and confident in using a range of digital tools in order to support students and prepare them for learning, working and living in an increasingly digital society. This session will explore the development, creation, delivery and evaluation of the online course DigiQuest, which aimed to enhance the digital capabilities and increase the confidence of staff working in the Learning Services department at Edge Hill University. The course contains a variety of digital tasks, designed to appeal to staff with varying roles, priorities and existing skills. The goal was to encourage independent learning and self-discovery and the course was designed to allow individuals to work for themselves – deciding which digital capabilities they wanted to develop rather than supporting staff to reach a specific ‘level’ of proficiency. The session will describe how the course was informed by a focus group and aligned with the JISC digital capabilities (JISC 2014) and digital capability profiles (JISC 2017). A digital capabilities mapping exercise (using the JISC visitors and residents model) & other activities such as ‘a message in a bottle’ revealed the digital tools staff wanted to learn about and increase their confidence in. We will provide details of the content including the fun and competitive elements – something we thought was important to encourage maximum engagement. Finally, we will review the impact of the course. We have already had excellent feedback. Within the first week the activities generated a noticeable ‘buzz’. One piece of feedback includes ‘I started this on Sunday and tonight my colleague has started it and I have to say that we have already learned something new and completed 1 badge and are very proud of ourselves’. Title: Developing digital capabilities for staff and students Presenter(s): Paul Chin, University of Hull Format: Short paper Abstract: There has been a long debate over the years about how we help students develop core IT and information literacy skills to support their studies. Only relatively recently has this debate switched focus to encompass staff as well, being able to support our students. Students now come to University with a lot of these core IT skills but do we effectively support students, and our staff to effectively apply these skills? Recognition of this came in the form of digital literacies proposed by JISC in helping identify the skills students should be able to develop. There was little focus on staff however. This issue is now being addressed by JISC by promoting 'digital capabilities' to help recognise the skills staff and students have (or may have) and how these skills are applied, particularly in a Library environment. This paper will discuss current work at Hull and how our Library services are addressing digital capabilities. This work will help both staff and students recognise the digital skills they possess and how they can apply them effectively in their work and studies. Hull has reviewed the digital capabilities profiles for staff and students to consider how aware they are about the digital capabilities they have. This work has involved working with both staff and students to identify their digital capabilities using the JISC diagnostic tool and then aligning it in the context of the Hull Library environment. The information, awareness and knowledge gained from this work is helping us develop new approaches to helping both staff and students develop their digital capabilities. An update will be provided on how this work will be implemented in the coming years.

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Session 2 in room: RCH/250 Title: LibGuiding the way: new directions at the University of Bolton Presenter(s): Sarah Taylor, University of Bolton Format: Short paper Abstract: In 2015, the University of Bolton successfully implemented Summon. However, it became clear that a further barrier to access and use of resources was how information about the links to resources was presented. Too many entry points and a lack of clarity relating to accessing material meant that some students were not finding the information needed to complete their assignments. The principle objective was to improve access, but it also led to a deeper understanding of user behaviour surrounding use of academic material at the University of Bolton, whose student body has a diverse demographic. This paper looks at how significant changes to the web presence of subject-specific information has evolved at the University of Bolton, and what analyses of the usage of these pages can tell us about our students’ information retrieval and research behaviour. By appraising the approach to resource access points we can ensure that students’ experiences match expectations: quick, easy access to information that does not depend on significant prior experience or even knowledge: students can put energy into finding and using resources, rather than trying to figure out how to access them at the start of this process. Furthermore, using LibGuides has allowed us to radically change our information for researchers, which in turn is allowing us to underpin Bolton’s mission statement as being a “Teaching Intensive, Research Informed” institution. The results of this research will be used to inform future developments, including improved methods of engagement with academic staff to ensure that this type of learning environment best suits of the needs of students. It will be demonstrated that small institutions can have incredibly complex information needs, which have presented many challenges. Title: Music to our Ears: reading lists at the centre of subject resources promotion Presenter(s): Natalia Gordon, Leeds Beckett University Format: Short paper Abstract: Engaging university students with the library and its resources can be a difficult task, even more so with students from the creative industries. In our current climate, academic libraries are encouraged to find ways for their resources to work harder by illustrating these resources’ value for money. With this in mind, this presentation will demonstrate how Leeds Beckett University Library used their music reading lists as a starting point to create and shape the promotion of their subject specific resources. We wanted to create a library resources promotion that would both engage our music students as well as contextualise their reading lists in the physical library environment. In other words, taking their virtual reading lists and making them available in the ‘real world’. My session will demonstrate to delegates how we used our music subject reading lists as a starting point in the creation and implementation of our subject resources promotion on the Library Website, across the Library’s social media channels, as well as a physical in-house book display. By describing the process of developing this promotional activity, discussing the outcomes and what was learned through the process, delegates will gain some insight to using reading lists for a promotional activity, as well as ideas/practical tools for their own library marketing activities. Session 3 in room: RCH/017 Title: Working collaboratively to enhance students' digital literacies Presenter(s): Stephanie Jesper & Alison Kaye, University of York Format: Short paper Abstract: The Library doesn’t hold the monopoly on digital literacies, so working with academic and other support departments is essential for designing a holistic digital literacy programme. At the University of York over the past two years we have been working on a project to develop a blended digital skills programme that will support our taught students. As part of the project, we have had involvement with the implementation of the York Pedagogy project in order to integrate digital literacy across all programmes; we’ve tried out new approaches in embedded sessions, combining information literacy and task-based applications

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support training; and we’ve developed a new programme of generic workshops and online support materials. This short paper will explore some of the challenges encountered when working collaboratively to enhance students’ digital literacies and when taking on a project of this scale. We will provide some tips that we’ve picked up along the journey, and we’ll showcase some of the materials that we have created (which would be happy to share with delegates under a CC licence). Title: Using technology to enhance referencing support at Sheffield Hallam University Presenter(s): Alison Lahlafi, Sheffield Hallam University Format: Short paper Abstract: This paper discusses how technology has been the key enabler to the development of new approaches to referencing support at Sheffield Hallam University (SHU) in 16/17. It shares with delegates our approach to challenges we have encountered along the way, lessons learned and next steps. In May 2016, SHU's key Academic Quality Committee agreed to the Library's proposal to change the main referencing style from Harvard-SHU (a version of Harvard referencing unique to SHU) to APA. The Library was responding to evidence that many students struggle with the mechanics of producing referencing lists and are opting to use a huge variety of online tools and apps which automatically generate references. The Library had spent time developing in-house Harvard-SHU "fixes" for referencing software RefWorks and the Word Referencing Tool, but could not develop "fixes" for the full range of referencing tools and search tools students want to use. The Library argued that as APA is supported by all major referencing tools and search engines as standard this would remove both the requirement to develop local "fixes" and the barriers preventing students from fully exploiting technologies available to make referencing easier. The paper also looks at how technology such as Articulate Storyline, Adobe Spark and social media has been used at SHU to promote the change to APA to staff and students at SHU, and is being used to develop a more blended approach to the teaching of referencing skills. Our response to challenges encountered around referencing assessment, online materials for collaborative partners, the sudden withdrawal of the popular RefME app and the skills development of library staff is discussed. Student and staff feedback on implementation and use of apps and online tools is included. The paper concludes with lessons learned and next steps. Session 4 in room: RCH/004 Title: Energising the lecture theatre: using audience response systems at the University of Manchester Presenter(s): Anna Theis, University of Manchester Format: Workshop Abstract: This session will demonstrate to delegates how staff from the University of Manchester Library have utilised technology within the lecture theatre to engage large groups of students when delivering academic skills focused training. As part of our award winning skills development programme My Learning Essentials the University of Manchester Library’s Teaching and Learning team regularly deliver academic skills focused content within the curriculum. This can involve us lecturing to audiences of up to 500 students. As such we have been investigating ways to promote active learning and interactivity within the lecture theatre. Digital applications and tools have provided the perfect solution to transforming our lectures into a more active and engaging experience. We now use a range of technology in our lecture theatres to interact and engage with students such as Kahoot, Padlet, Nearpod and Mentimeter. We use these digital tools for various purposes: to achieve the learning objectives of a session; to build upon knowledge and to assess student learning. This session will introduce these applications as effective digital tools for enhancing the student experience within a lecture theatre environment. As part of this short presentation delegates will receive hands on experience of using these digital tools as we will include activities that are currently delivered to our students. We will focus on fun and engaging digital tools so delegates can expect to enjoy themselves!



https://getkahoot.com/

https://getkahoot.com/

https://padlet.com/

https://padlet.com/

https://nearpod.com/

https://nearpod.com/

https://www.mentimeter.com/app

https://www.mentimeter.com/app

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PARALLEL SESSIONS (5-7), 11:45am: Session 5 in room: RCH/248 Title: The Digital First programme - bringing about service improvement through back-office digital transformation Presenter(s): Andy Land, University of Manchester Format: Short paper Abstract: The University of Manchester Library’s Digital First programme is seeking to bring about a cultural change in how we use technology to support our work and the services we support and develop. Through Digital First all aspects of the Library’s working environment – how we communicate, how we manage our documents, how we capture and use information, how we think of workflows and processes, how we develop services – is changing. The Library, and the staff working within it, have committed to embracing digital in preference to analogue, where there is value in doing so. This session will provide an overview of the programme, looking at how we are developing our staff to work in new ways, how key processes are being transformed, how technology is being used to provide staff with the tools to work digitally and how all this is impacting on the services we provide (because whilst the focus of Digital First is primarily on Library staff and Library back-office processes, the ultimate aim of the programme is to improve significantly how customers experience our services). Title: Transforming spaces to empower digital learning Presenter(s): Anne Llewellyn, Teesside University Format: Short paper Abstract: In this presentation we will discuss an evaluative approach to learning space design within the library at Teesside University and share our reflections and findings with participants. The overall aim of the library refurbishment is to provide an on-campus space, which is a focus for learning, research, academic collaboration and contemplation. This is being achieved through a phased refurbishment programme, where the design team are using an action research methodology to provide a cyclical approach to development, to create flexible spaces that are fit for twenty first century learning. There is growing interest in the development of learning spaces that facilitate learner-centric pedagogies in higher education and the design of learning spaces is recognised as an important factor that motivates and engages students (UK Higher Education Learning Space Toolkit, 2016). The design process has involved partnership working between staff from Student and Library Services, academics, students and estates as well as external stakeholders involved in the design and refurbishment process. Students have been involved in the design phases of the refurbishment through focus groups and the use of mood boards, as well as sitting on the project board. The 2nd phase of refurbishment has now been completed and has been evaluated through mixed methods analysis, using both quantitative and qualitative methods. This included first impresssions data gathered through social media, head count surveys, observation data to explore frequency and type of use and reflective naratives to provide case studies of impact. This has then been used to inform the design process for Stages 3 and 4 which will be completed this summer. The presentation will share the findings of this analysis, discussing the factors that influence choice of spaces as well as how the design of the spaces benefits learning (Arora, 2013). Session 6 in room: RCH/250 Title: Using digital technologies to transform library training for distance students Presenter(s): Fiona Durham, The Open University Format: Short paper Abstract: As most Open University students study at a distance, very few of them will ever set foot in the physical Library in Milton Keynes. This means we deliver our training online, giving us an opportunity to connect with students using digital technologies. We have been delivering synchronous online Library training using Blackboard Collaborate and are moving to Adobe Connect in Summer 2017. We are using this opportunity to review our Library training. Historically we have offered training in the form of a generic

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programme of sessions which any member of the university can attend and a range of targeted sessions designed and integrated into specific modules. We make all our generic events available on YouTube afterwards, with subtitles using Amara (transcribing tool). We have collected data from feedback from current sessions, Library polls, surveys and Kibana (a data visualisation tool) to analyse our extensive enquiry data and we will share our findings with the conference attendees. We are using this data to understand what our students need from online training. Together with the new functionality offered by Adobe Connect we plan to make our sessions even more interactive and engaging. In addition to formal Library training in Adobe Connect, we have been experimenting with Facebook Live video events as a more informal way of enhancing student capabilities. Although at present we still reach more students using the formal training, Facebook allows us to be more innovative and experimental. Conference participants in the session will be asked beforehand, to submit questions via the OU Library Facebook page https://www.facebook.com/OULibrary/ around Library training for distance students and there will be a short five minute Q&A session with the OU Library in Milton Keynes using Facebook Live to answer them. Title: LEAP Online - Striving for Excellence in Learning Development Presenter(s): Mary Barden, University of Bolton Format: Short paper Abstract: Until recently, academic skills support at the University of Bolton was fragmented and compartmentalised, sometimes leaving students confused as to where to go for help. In addition the focus was on remedial support. We have developed a new vision: the Learning Excellence Achievement Pathway (LEAP). This new learning development strategy has the objective of developing a skills offering that is comprehensive, co-ordinated, and trackable, offering an inclusive, personalised and relevant approach to learning development. A new Learning Development Framework (LDF) identifies skills students need to progress through their programmes. It demonstrates a holistic approach, recognising four key areas relating to the acquisition of skills, knowledge and experience: (1) academic development, (2) personal development, (3) digital literacy and (4) student engagement. LEAP support is delivered face-to-face and online. This paper will focus on the challenge of providing the online support – LEAP Online. The University’s existing online skills tutorial, BISSTO, is being transformed into LEAP Online, offering content reflecting the new LDF. Content included will be differentiated into levels designed to engage students of all abilities. LEAP Online includes badged assessments providing students with evidence demonstrating engagement with LEAP. This paper will demonstrate the challenges, achievements and opportunities offered by the LEAP Online project: (1) how the technical challenges of providing content, activities and assessments online have been overcome; (2) how students will work with their personal tutors to agree a LEAP Action Plan; (3) how LEAP Online is ideally suited to provide content for both embedded and extra-curricular skills support. The successful implementation of the strategy, underpinned by LEAP Online, will ensure that the University’s skills provision is transformed from a deficit model, to one which encourages and champions excellence. Session 7 in room: RCH/004 Title: The digital transformation of research support Presenter(s): Alison McNab, University of Huddersfield & Andy Tattersall, University of Sheffield Format: Workshop Abstract: This session will provide delegates with an overview of the digital research landscape, an introduction to tools and resources to tame the landscape, the opportunity to consider the skillsets required in the context of their own workplace, and an introduction to the research technologist manifesto. Please bring a mobile device (and your Eduroam password) to contribute to this interactive session. Researchers increasingly need to understand a multitude of topics including digital copyright, impact, altmetrics, communications, social media, research data management and sharing, open access, infographics, video, animation and mobile apps. Yet all too often they have little time, support or encouragement to explore these topics and have they need to make informed judgements on the most appropriate technologies.

https://www.facebook.com/OULibrary/

https://www.facebook.com/OULibrary/

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For decades skilled LIS professionals have provided researchers with excellent services around collection management, content curation and discovery, critical appraisal and reference management. More recently they have stepped into new areas of support and applied their knowledge around social media, metrics, scholarly communications and research data management. Given that the modern LIS professional is adept of working across platforms, good at problem solving and the use of new technologies, are they positioned to guide and work alongside researchers as research technologists? PARALLEL SESSIONS (8-10), 13:30pm: Session 8 in room: RCH/248 Title: Searchstart: taking the librarian out of library skills resources Presenter(s): David Chegwidden, Sheffield Hallam University Format: Short paper Abstract: Searchstart is our new library skills resources toolkit, integrating guidance for students on finding, choosing and using sources under a single banner. Previously, there were several such guides with overlapping but not quite comprehensive content and variable branding. We set out to simplify the existing resources, deleting repetitive and third-party content as well as writing new material for areas that were lacking. Also, we applied user experience techniques to gain an insight into the processes students follow while working on assignments and how they seek support. In this session, we will look through Searchstart, exploring each of the themes and discussing our decisions around content, format and presentation. Excerpts of recordings from usability testing sessions with students will highlight some of the blocks they encountered and how we were able to minimise them through iterative improvements to the toolkit. Members of several Library teams were involved in the scoping and content creation process, and we will talk about the contributions made by each. In addition, we will consider change in an academic library environment and, in particular, reflect on how we were able to implement a new approach quickly, avoiding the common pitfalls of design by committee and staff capacity problems. Finally, we hope to pass on to delegates some of the lessons we have learned along the way. What’s in a name? Quite a lot, as it turns out, and Searchstart was one of many suggestions and the subject of much debate amongst staff. It can be difficult to find a time when everyone involved can meet, but much of the work can be done individually or in smaller groups. Numerous staff may have been involved in creating previous resources, but they might not need to contribute this time around. Title: Virtually There: How digital tool adoption has transformed the University of Sheffield's help and enquiry service Presenter(s): Alison Morton, University of Sheffield Format: Short paper Abstract: Virtually There: How digital tool adoption has transformed the University of Sheffield's help and enquiry services and how this has subsequently driven a review of face to face service models across the library to minimise barriers and improve engagement with student learning. The paper will look at the development of the Virtual Advisory and Help Service at Sheffield, how this has created a holistic approach to enquiry and information management across sites and teams within the library, and how it is also forming a key element of the Library's strategic project " To develop greater flexibility in service models to reach all students, recognising diversity, changing pathways and the differences in how students choose to learn." We will explore the use of virtual communication strands, in particular the implementation of Live Chat and how we are using surveys and observations to find out what our students value in our services and how they want to engage with us.

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Session 9 in room: RCH/250 Title: Embracing open access publishing for academic staff and student research Presenter(s): Megan Taylor, University of Huddersfield Format: Short paper Abstract: The University of Huddersfield Press has been steadily increasing the amount of open access research it publishes, both in book and journal format, since 2007. Our transformation as a press from print to digital has opened up new opportunities for researchers and the University. This session will give an overview of the University Press and the driving factors behind our open access publishing approach, using several examples including our student research journal and our open access books programme. We will look at how digital technology has played a key part in transforming the publishing process in terms of journal and book development, production, dissemination and marketing. Title: Proving our worth: using annual reports to engage with academics Presenter(s): Karen Fisher, Leeds Beckett University Format: Short paper Abstract: This paper will provide a practical example of how relatively easy it is to produce high quality annual reports, despite potential financial, technical or organisational constraints. The Academic Librarians at Leeds Beckett University have for years written annual reports summarising the resources, teaching and support that each Faculty or School has received from the library. Historically these have been very text-based and received little or no reaction from the academics who read them (if they were being read at all). In 2016 it was decided that it was time for a re-design of the reports to make them more visually appealing and to turn them into a tool for engaging with our wider academic community. Like all HE libraries, we collect more qualitative and quantitative data than ever before, measuring how our library and its resources are being used. We need to ensure, however, that we present this information in a meaningful way to our stakeholders. How do we use this information to demonstrate that we are effective? We need to ask the right questions of the data to measure our impact, analyse it correctly and present it in a way that makes sense. It is extremely important to contextualise this information to increase impact and to prove our worth to our academic colleagues. The prevalence of tools to create infographics and analytical dashboards also means that we need to decide which technology we should use to create the reports so that they look professional but are easy to produce by individual Academic Librarians with varying technical abilities. This paper will show you how and why we decided to use PowerPoint at Leeds Beckett to create simple but visually appealing reports that have received fantastic feedback from our academics (who, it seems, are finally reading them!). Session 10 in room: RCH/004 Title: 'Speed Workshopping' - showcasing our Information and Digital Literacy offer through bitesize sessions Presenter(s): Kate Grigsby, University of Sheffield Format: Workshop Abstract: The Library Learning Service Unit (LLSU) within the University of Sheffield Library have developed a series of workshops which are framed upon their Information and Digital Literacy Model. To promote these workshops and increase engagement the LLSU team have delivered a number of sessions in a ‘speed workshopping’ style. This style is akin to speed dating and adds an extra level of engagement and activity to a workshop. These sessions have taken place within the Digital Commons space of the Information Commons and involve participants sitting around a table in small groups to take part in a bitesize workshop of no longer than 18 minutes (this being the period of time individuals can truly focus within). These sessions have successfully been delivered to customer services staff primarily to increase their knowledge of our programme and give staff the confidence to refer within the library face to face and via the virtual help desk

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service. We have also used this format to showcase sessions developed in partnership with our student associates for learning and teaching, this event was fully booked and received positive feedback from student attendees. This workshop will give you a taster of our Information and Digital Literacy skills workshop programme and also this mode of delivery. The session promises to be engaging, active and participative – a real taste of active learning. We hope that due to the collaborative nature of the session you will be able to see how this has increased meaning for students which in turn promotes active digital citizenship beyond university and the library. PARALLEL SESSIONS (11-13), 14.15pm: Session 11 in room: RCH/248 Title: Amazing Archives: Re-packaging existing digital content for new audiences Presenter(s): Gillian Johnston, University of Newcastle Format: Short paper Abstract: Amazing Archives is a web resource designed to engage children and young people with the unique and distinctive items in Newcastle University’s Special Collections and Archives. Developed by Newcastle University Library’s Education Outreach and Digital Library Services teams, in collaboration with a professional illustrator and students from a local school, Amazing Archives presents some of our existing online Treasures of the Month in a way that appeals to younger audiences. In this presentation we will explain the background to this project which stemmed from our involvement in in Culture 24's Let's Get Real Young Audiences programme. We will explain why we decided to develop this web resource and the rationale behind our decision to focus on re-packaging existing digital content rather than creating completely new content. Next, we will describe the process by which we actually created the resource before sharing what we have learned from this project. Title: Digitising the Retreat archive: lessons learned and project impact Presenter(s): Jenny Mitcham, University of York Format: Short paper Abstract: A major project to digitise the archive of the Retreat psychiatric hospital in York began in 2014 with funding from the Wellcome Library and has completed this year. The Retreat is one of the more heavily used archives here at the Borthwick Institute for Archives and we were pleased to be able to digitise it and make it available to a wider audience. This project is the largest in the Wellcome Library’s mental health digitisation programme and has produced nearly 700,000 digital surrogates of the original archive. In this presentation we look back and consider what worked well and what we would do differently next time. We will also have had the chance to think about the impact of the project and our subsequent efforts to promote this new digital resource. How has the availability of the digital resource affected the use of the archive in our searchroom? How many new users are we reaching now the archive is freely available online? This presentation will be relevant to those who are interested in the digitisation of unique archival resources, the process of establishing an extensive digitisation project such as this, and project outcomes. It will also be of interest to anyone who wants to find out more about this fascinating and unique archive. Project website: https://www.york.ac.uk/borthwick/projects/retreat/

http://archivesalive.ncl.ac.uk/amazing/

http://weareculture24.org.uk/projects/action-research/lets-get-real-young-audiences/

http://weareculture24.org.uk/projects/action-research/lets-get-real-young-audiences/

https://www.york.ac.uk/borthwick/projects/retreat/




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Session 12 in room: RCH/250 Title: Hosting a Wikipedia edithon Presenter(s): Laura Woods, University of Huddersfield Format: Short paper Abstract: Wikipedia is thought to be the most popular reference site in the world. Most of us consult it almost daily, but fewer ever take the time to edit or contribute to Wikipedia. Wikipedia editathons are coordinated attempts to improve Wikipedia’s articles, usually on a specific theme. Editathons can be a way for libraries and archives to engage the academic community, promote use of collections and resources, teach digital literacy and information literacy skills, support and scaffold the acquisition of research skills and encourage good scholarly practice. The University of Huddersfield held its first Wikipedia editathon in March 2017, and has another planned for June 2017. This session will outline how we planned, promoted and carried out the event. It will consider the effects of location and theming events on the success and engagement with sessions like this, our future plans, and lessons learned. Title: Using wakelet to promote reading for pleasure Presenter(s): Gopul Dutta, Manchester Metropolitan University Format: Short paper Abstract: This lightning talk will explain how we have used a new bookmarking web application called wakelet to create attractive collections of print books that embed into our libguide page for leisure reading, which we’ve branded as “Love to Read”. Wakelet allows us to quickly bookmark pages from our library catalogue, scraping pertinent metadata (author / title / description) as well as the book cover image, all of which can also be easily edited. Having successfully piloted the app on one specific project, we are now using it to promote other services, such as our “New to the Library?” guide and also new books in specific subject areas. Delegates will leave this session with an understanding of wakelet and how it can be integrated with libguides-based websites in order to present information about books in a different way. Session 13 in room: RCH/004 Title: Embedded, dynamic and interactive. Skills within the VLE Presenter: Lee Fallen & Mike Ewen, University of Hull Format: Workshop Abstract: The Library at the University of Hull has changed the model of self-help provision for students, moving from static pages on the University’s website moving to dynamic, interactive content hosted within the University’s new VLE (Canvas). This changes the paradigm of student self-help as the content is there at the point of need and within an environment that is known to the user. Working closely with the Technology Enhanced Learning team and others across the University, we have developed a suite of resources that can be used independently by students or be embedded within a VLE module by an academic. This provides multiple access routes to our content for users, while streamlining the way content is managed to ensure changes are reflected in all the places it is surfaced. To demonstrate our approach in practice, this session will provide delegates the opportunity to explore and analyse this approach, using the ‘Digital Student’ and ‘Grammar Resource’ sites as a showcase. The Digital Student is designed to help students develop core areas of digital literacy that did not feature elsewhere in the Library’s provision. This introduces a whole range of enhanced content covering digital identity and citizenship; social networking; online security; and working in the cloud. The site is designed to help a wide range of users, featuring introductory content as well as more advanced content. This session will be delivered with the use of Zeetings and delegates are encouraged to bring their own internet enabled devices (phone, tablet, laptop) in order to participate.

https://wakelet.com/

https://wakelet.com/

http://libguides.mmu.ac.uk/lovetoread

http://libguides.mmu.ac.uk/usrnew

https://wakelet.com/wake/39d00de3-58ef-4fd8-9ef9-df41e4ad968f

https://wakelet.com/wake/39d00de3-58ef-4fd8-9ef9-df41e4ad968f

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Parallel Session Attendees Session 1 11.00 RCH/248

● DigiQuest - developing Staff Digital Capabilities with an online pirates of Ormskirk challenge! ● Developing digital capabilities for staff and students

Anne Llewellyn Teesside University

Andy Land The University of Manchester

Alison McNab University of Huddersfield

Ruth Jenkins Manchester Metropolitan University

Rachel Dolan University of Sunderland

Gopal Dutta Manchester Metropolitan University

Richard Chambers Leeds Trinity University

Leah Wilson Edge Hill University

Lindsay Ince University of Huddersfield

Amy Campbell Newcastle University

Helen Lawrence University of Sunderland

Tom Kistell Sheffield Hallam University

Sean Matthews Leeds Trinity University

David Chegwidden Sheffield Hallam University

Liz Waller University of York

Sarah Thompson University of York

Sally Bisset Durham University, Bill Bryson Library

Jackie Stringer ProQuest

Kate Caine University of Sheffield

Aarti Sarin Sehgal University of Sheffield

Yong Kim University of Manchester

Gillian Johnston Newcastle University

Sean Smith Durham University

Louise Tripp Lancaster University

Martin O’Dwyer University of Manchester

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Maureen Pinder University of Bradford

David Matthews Manchester Metropolitan University

Clare Whittingham Teesside University

Sara Gould British Library

Fiona Winchurch Teesside University

Pat Spoor University of Leeds

Megan Taylor University of Huddersfield

Graham Huntington University of York

Angela Newton University of Leeds

Session 2 11.00 RCH/250

● LibGuiding the way: new directions at the University of Bolton ● Music to our Ears: reading lists at the centre of subject resources promotion

Tom Grady White Rose Libraries

Kate McGuinn University of Huddersfield

Nick Goodfellow Leeds Trinity University

Isabel Benton University of York

Andrew Taylor Liverpool Hope University

Jax Temple-Smees Leeds Trinity University

Natalia Gordon Leeds Beckett University

Laura Palmer University of Huddersfield

Stephen Harding Newcastle University

Dave Curtis University of York

Kenny Whyte University of York

Sarah Taylor University of Bolton

Andy Neale ProQuest

Callum Pownall Lancaster University

Ilka Heale University of York

Eric Jackson Leeds Beckett University

Jennifer Rowland University of Bradford

Nicola Walton Manchester Metropolitan University

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Lindsay Goodwin University of Central Lancashire


Ruth Naerland Teesside University

Jaqui Holborn Askews and Holts Library Services Ltd

Steven Dowd Leeds Trinity University

Julie Archibald Teesside University

Joanne Naylor Teesside University

Fiona Ware Veruscript


● Working collaboratively to enhance students’ digital literacies ● Using technology to enhance referencing support at Sheffield

Jenny Mitcham University of York

Alison Lahlafi Sheffield Hallam University

Karen Fisher Leeds Beckett University

Kate Petherbridge University of York

Mary Barden University of Bolton

Steve Furlong Leeds Trinity University

Catherine Bazela University of Sheffield

Rosa Sadler University of Sheffield

Cui Cui University of Sheffield

Kate Grigsby University of Sheffield

Fiona Durham Open University

Francine Morrisroe University of Sheffield

Duane Collins University of Cumbria

Alison Park Leeds Beckett University

Robert Cunningham Liverpool Hope University

Simon Speight Durham University, Bill Bryson Library

Harriet Notman University of Huddersfield

Aimee Cook Newcastle University

Andrew Hall OCLC

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Rob Caley Liverpool John Moores University

Steph Jesper University of York

Maria Kwater Leeds Beckett University

Katherine Kinsella University of Salford

Cathy Carey Edge Hill University

Matt Cooper University of Sheffield

Louise Guilfoyle University of Central Lancashire

Adam Sadler University of Sheffield

Sally Dalton University of Leeds

Lee Fallin University of Hull

Margaret Weaver Brunel University


● Energising the lecture theatre: using audience response systems at the University of Manchester

Dave Hirst University of Manchester

Laura Woods University of Huddersfield

Joanna Delgado Rueda Leeds Beckett University

Kimberley Gaiger Newcastle University

Steven Tweedie Content Online

Julia Stockdale Content Online

Chris Jones OCLC

Mike Ewen University of Hull


● The Digital First programme - bringing about service improvement through back-office digital transformation

● Transforming spaces to empower digital learning


Rachel Dolan Sunderland University




37


Heather Johnston Edge Hill University


Amy Campbell Newcastle University















Sally Bisset Durham University



Callum Pownell Lancaster University



Sean Smith University of Durham

Katherine Kinsella Edge Hill University




Lindsay Goodwin UCLAN

38

Jaqui Holborn Askews & Holts Library Services Ltd





● Using digital technologies to transform library training for distance students ● LEAP Online - Striving for Excellence in Learning Development















Anna Theis University of Manchester

Andy Neale ProQuest





Chris Jones OCLC



39


Louise Guilfoyle UCLAN



Karen Dolman Sheffield Hallam University


Adam Sadler VitalSource Technologies







● The digital transformation of research support











Simon Speight Durham University




Andrew Hall OCLC

40








Pete Maggs Lancaster University


● Searchstart: taking the librarian out of library skills resources ● Virtually There: how digital tool adoption has transformed the University of Sheffield’s help and

enquiry service.

Andy Land University of Manchester


















41

Andrew Hall OCLC









Andy Neale ProQuest



Chris Jones OCLC










● Embracing open access publishing for academic staff and student research ● Providing our worth: using annual reports to engage with academics






42



Amy Campbell Leeds Beckett University






















Lisa Walton Veruscript


43


● ‘Speed Workshopping’ - showcasing our Information and Digital Literacy offer through bitesize sessions






















Adam Sadler VitalSource Technologies






44


Fiona Ware University of Hull



● Amazing Archives: Re-packaging existing digital content for new audiences ● Digitising the Retreat archive: lessons learned and project impact


Andy Land University of Manchester











Andy Neale ProQuest


Chris Jones OCLC









45


Fiona Ware University of Hull




● Hosting a Wikipedia editathon ● Using Wakelet to promote reading for pleasure


















Andrew Hall OCLC






46








Nicola Walton Veruscript


Ruth Naerland Tesside University









● Embedded, dynamic and interactive. Skills within the VLE











47




Amy Campbell Leeds Beckett University



















Adam Sadler Vital Source Technologies

48

49

Meet the Sponsors

ProQuest/ExLibris are our main sponsor for the 2017 conference.

ProQuest http://www.proquest.com @ProQuest

ProQuest is a global provider of digital content and technologies for academic, government, corporate,

school and public libraries. We curate content, simplify workflows and connect people and organizations

throughout the information community. Key to serious research, the company’s products are a gateway to

the world’s knowledge including dissertations, governmental, historical and cultural archives, news and

print books and ebooks.

Ex Libris http://www.exlibrisgroup.com/ @ExLibrisGroup

Ex Libris, a ProQuest company, is a leading global provider of cloud-based solutions for higher education.

Offering SaaS solutions for the management and discovery of the full spectrum of library and scholarly

materials, as well as mobile campus solutions driving student engagement and success, Ex Libris serves

thousands of customers in 90 countries.

OCLC https://www.oclc.org/en/home.html @OCLC

OCLC is a nonprofit global library cooperative providing shared technology services, original research and

community programs so that libraries can better fuel learning, research and innovation. Through OCLC,

member libraries cooperatively produce and maintain WorldCat, the most comprehensive global network

of data about library collections and services. Libraries gain efficiencies through OCLC's WorldShare, a

complete set of library management applications and services built on an open, cloud-based platform. It is

through collaboration and sharing of the world’s collected knowledge that libraries can help people find

answers they need to solve problems. Together as OCLC, member libraries, staff and partners make

breakthroughs possible.

http://www.proquest.com/

http://www.proquest.com/

http://www.exlibrisgroup.com/

http://www.exlibrisgroup.com/

https://www.oclc.org/en/home.html

https://www.oclc.org/en/home.html

http://www.oclc.org/en/worldcat.html

http://www.oclc.org/en/worldcat.html

http://www.oclc.org/en/worldshare.html

http://www.oclc.org/en/worldshare.html

50

Askews and Holts Library Services Ltd (AHLS) www.askewsandholts.com www.vlebooks.com

@AskewsHolts

Operating from premises in Preston, Lancashire, the company’s sole objective is to provide a range of

products and services that complement the ever changing landscape of today’s libraries.

For more than 130 years the company has provided a wide range of solutions to libraries both in the UK

and overseas. This includes the supply of eBooks (PDA), print books and multi-media material, all of which

are available for selection through market leading web technology.

To facilitate a cost effective acquisitions process, AHLS provide a wide range of shelf ready processing

options and international standard catalogue records, with orders, reporting, fulfilment and invoicing being

delivered through a comprehensive EDI service.

Providing the highest standard of customer satisfaction is our main priority and our continued success

originates from a dedication to developing, with our stakeholders, innovative and cost effective solutions,

without compromising our commitment to quality.

Capita www.capita.co.uk/libraries @CapitaLibraries

Capita is the market-leading library management software provider in the UK. Our software solutions,

developed through close customer partnerships, are designed to deliver effective library services through

configurable and innovative applications. Capita’s core library management system (LMS) software

enables libraries to manage the running of the library effectively and efficiently. To discover more, visit

www.capita.co.uk/libraries, email [email protected] or call 0870 400 5000.

Dawson Books http://www.dawsonbooks.co.uk/ @dawsonbooks

Dawson Books is a world-class international supplier of academic and professional books, eeooks, shelf

ready and information services for academic, professional and research institutions. We provide innovative

digital solutions which interact between the essential components of the book supply chain. Our

dawsonenter database offers a “one stop shop” for library staff to explore, discover and acquire print and

electronic books. Our ebook platform, dawsonera, provides seamless access to over 550,000 ebooks from

leading academic publishers. Please visit our stand to discuss our services and latest digital

developments with our friendly sales team.

http://www.askewsandholts.com/www.vlebooks.com

http://www.askewsandholts.com/www.vlebooks.com

http://www.vlebooks.com/

http://www.vlebooks.com/

http://www.capita.co.uk/libraries





http://www.dawsonbooks.co.uk/

http://www.dawsonbooks.co.uk/

51

Veruscript https://www.veruscript.com/ @Veruscript

Veruscript understands the need for a different approach to academic publishing. We publish focused,

open access journals across the sciences, humanities and social sciences and, unlike most publishers,

reward our peer reviewers. Additionally, we offer professional, cost-effective, end-to-end publishing

services to societies and institutions, empowering the community to launch its own journals and to take

back control of publishing (we charge just £300 per article).

Content Online www.contentonline.co.uk @Content_Online

Content Online is a leading provider of Journals, Conference Proceedings, Standards, eBooks and much

more on behalf of IEEE, SAE International, ASME, ASTM International, ACM, Morgan & Claypool and

SMPTE. Serving the academic, corporate and government markets; our small dedicated team covers the

UK, Ireland, Norway, Sweden, Finland, Iceland, Denmark and Estonia. We're committed to delivering

access to products, services and technologies that are tailor-made to the needs of our customers and help

libraries and other institutions in providing seamless digital access to their users. We go all-out to give you

the best solutions, with immense service and value for money. Discover more at www.contentonline.co.uk

EBSCO www.ebsco.com @EBSCO

EBSCO Information Services (EBSCO) offers premium content through databases, journals & magazines,

e-books and more, including subscription management for more than 360,000 serials, including more

than 57,000 e-journals, and online access to 800,000+ e-books. EBSCO provides a versatile discovery tool

for searching across all library resources and EBSCO’s content and feature-rich technology platforms

serve the needs of researchers at all levels—academic institutions, schools, public libraries, hospitals and

medical institutions, corporations and government institutions. Through its GOBI Library Services

division, EBSCO is also the largest collection development and book purchasing services provider for

academic libraries. For more information, visit: www.ebsco.com.

https://www.veruscript.com/

https://www.veruscript.com/

http://www.contentonline.co.uk/




http://www.ebsco.com/




52

Taylor & Francis Group www.taylorandfrancis.com @tandfnewsroom

Taylor & Francis Group partners with researchers, scholarly societies, universities and libraries worldwide

to bring knowledge to life. As one of the world’s leading publishers of scholarly journals, books, ebooks

and reference works our content spans all areas of Humanities, Social Sciences, Behavioural Sciences,

Science, and Technology and Medicine. We produce unique, trusted content by expert authors,

spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance

understanding, providing academics and professionals with a platform to share ideas and realise their

individual potential. Taylor & Francis Group publishes more than 2,400 journals and over 5,500 new

books each year, with a books backlist in excess of 77,000 specialist titles.

http://www.taylorandfrancis.com/

http://www.taylorandfrancis.com/

53

54

Conference Attendees

Helen Anderson Exhibitor Askews and Holts Library Supply

Julie Archibald Delegate Teesside University

Mary Barden Presenter University of Bolton

Catherine Bazela Delegate University of Sheffield

Alice Bennett Delegate University of York

Isabel Benton Delegate University of York

Mike Birchall Presenter Wakelet

James Bisset Delegate Durham University Bill Bryson Library

Sally Bisset Delegate Durham University Bill Bryson Library

Richard Bramwell Exhibitor EBSCO Information Services

Darrell Byrne Exhibitor Dawson Books

Kate Caine Delegate The University of Sheffield

Rob Caley Delegate Liverpool John Moores University

Amy Campbell Delegate Leeds Beckett University

Donna Campbell Delegate The University of Manchester

Catherine Carey Delegate Edge Hill University

Kirsty Carver Delegate Leeds Arts University

Kirsty Carver Delegate Leeds College of Art

Richard Chambers Delegate Leeds Trinity University

David Chegwidden Presenter Sheffield Hallam University

Paul Chin Presenter University of Hull, Brynmor Jones Library

Duane Collins Delegate University of Cumbria

Aimee Cook Delegate Newcastle University

Matthew Cooper Delegate University of Sheffield

Cui Cui Delegate University of Sheffield

Rob Cunningham Delegate Liverpool Hope University

David Curtis Delegate University of York

Sally Dalton Delegate University of Leeds

Joanna Delgado Rueda Delegate Leeds Beckett University

55

Rachel Dolan Delegate University of Sunderland

Karen Dolman Presenter Sheffield Hallam University

Steven Dowd Delegate Leeds Trinity University

Penelope Dunn Exhibitor University of Huddersfield

Fiona Durham Presenter Open University

Gopal Dutta Presenter Manchester Metropolitan University

Mike Ewen Presenter University of Hull, Brynmor Jones Library

Lee Fallin Presenter University of Hull, Brynmor Jones Library

Karen Fisher Presenter Leeds Beckett University

Alexandra Follett Exhibitor Ex Libris

Steve Furlong Delegate Leeds Trinity University

Kimberley Gaiger Presenter Newcastle University

Antonio Garcia Fernandez Exhibitor University of York

Nick Goodfellow Delegate Leeds Trinity University

Lindsay Goodwin Delegate University of Central Lancashire

Natalia Gordon Presenter Leeds Beckett University

Sara Gould Delegate British Library

Tom Grady Delegate White Rose Libraries

Kate Grigsby Presenter University of Sheffield

Louise Guilfoyle Delegate University of Central Lancashire

Andrew Hall Exhibitor OCLC

Stephen Harding Presenter Newcastle University

Ilka Heale Delegate University of York

Angela Hilton Delegate Jisc

David Hirst Presenter The University of Manchester

Jaqui Holborn Exhibitor Askews and Holts Library Services Ltd

Anne Horn Guests University of Sheffield

Sue Hulme Exhibitor Capita

Graham Huntington Delegate University of York

Lindsay Ince Presenter University of Huddersfield

Eric Jackson Delegate Leeds Beckett University

Ruth Jenkins Delegate Manchester Metropolitan University

56

Kathrine Jensen Presenter University of Huddersfield

Stephanie Jesper Presenter University of York

Gillian Johnston Presenter Newcastle University

Heather Johnston Presenter Edge Hill University

Liz Jolly Delegate Teesside University

Chris Jones Exhibitor OCLC

Alison Kaye Presenter University of York

Yong Kim Delegate The University of Manchester Library

Katherine Kinsella Delegate Edge Hill University

Patrick Kinsella Guests University of Salford

Tom Kistell Presenter Sheffield Hallam University

Maria Kwater Delegate Leeds Beckett University

Alison Lahlafi Presenter Sheffield Hallam University

Andy Land Presenter The University of Manchester

Helen Lawrence Delegate University of Sunderland

Anne Llewellyn Presenter Teesside University

Pete Maggs Delegate Lancaster University

David Matthews Delegate Manchester Metropolitan University

Sean Matthews Delegate Leeds Trinity University

Kate McGuinn Delegate University of Huddersfield

Alison McNab Presenter University of Huddersfield

Keith Mears Exhibitor Taylor & Francis

Jenny Mitcham Presenter University of York

Benjamin Morel Exhibitor Taylor & Francis

Francine Morrisroe Delegate University of Sheffield

Daniela Mulas Exhibitor EBSCO Information Services

Ruth Naerland Delegate Teesside University

Joanne Naylor Delegate Teesside University

Andy Neale Exhibitor ProQuest

Angela Newton Delegate University of Leeds

Harriet Notman Delegate The University of Huddersfield

Martin O'Dwyer Delegate The University of Manchester

57

Laura Palmer Delegate University of Huddersfield

Alison Park Delegate Leeds Beckett University

Ruth Patterson Delegate York St John Universtiy

Kate Petherbridge Delegate University of York

Maureen Pinder Delegate University of Bradford

Callum Pownall Delegate Lancaster University

Derryn Robins Delegate University of York

Jennifer Rowland Delegate University of Bradford

Adam Sadler Delegate VitalSource Technologies

Adam Sadler Guests VitalSource Technologies

Rosa Sadler Delegate University of Sheffield

Aarti Sehgal Presenter The University of Sheffield

Sean Matthew Smith Delegate Durham University

Simon Speight Delegate Durham University Bill Bryson Library

Pat Spoor Delegate University of Leeds

Julia Stockdale Exhibitor Content Online

Eric Stoller Guests EricStoller.com

Jacqueline Stringer Exhibitor ProQuest

Lynn Sykes Presenter The University of Sheffield

Andy Tattersall Presenter University of Sheffield

Andrew Taylor Delegate Liverpool Hope University

Megan Taylor Presenter University of Huddersfield

Sarah Taylor Presenter University of Bolton

Jax Temple-Smees Delegate Leeds Trinity University

Anna Theis Presenter The University of Manchester

Sarah Thompson Delegate University of York

Louise Tripp Delegate Lancaster University

Steven Tweedie Exhibitor Content Online

Liz Waller Delegate University of York

Lisa Walton Exhibitor Veruscript

Nicola Walton Delegate Manchester Metropolitan University

Fiona Ware Delegate University of Hull

58

Robert Watt Delegate King's College London

Margaret Weaver Delegate Brunel University London

Clare Whittingham Delegate Teesside University

Kenny Whyte Delegate University of York

Leah Wilson Presenter Edge Hill University

Fiona Winchurch Delegate Teesside University

Laura Woods Presenter University of Huddersfield

Conference Planning Team

Laura Barker Liverpool John Moores University

Theresa Cannon Teesside University

Jenny Campbell Newcastle University

Penelope Dunn University of Huddersfield

Antonio Garcia Fernandez University of York

Nicola Gregory Manchester Metropolitan University

Dominic Hunt University of Manchester

Nicola Kerr University of Liverpool

Alison Morton University of Sheffield

Hardy Schwamm Lancaster University

Emma Spivey Northern Collaboration

Documents

Digital Transformation: responding to the challenge in ... eBrochure... · Digital transformation may be defined as “the realignment of, or new investment in, technology and business