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Director of Corporate Services and Finance Jessie May Trust Information for Applicants

Contents Welcome Advertisement About us Job description Person specification How to apply

Contact for enquiries Carroll Lloyd, Director, NFP Consulting T 0207 096 9639 E carroll.lloyd@nfpconsulting.co.uk

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Welcome

Thank you for your interest in the role or Director of Corporate Services and Finance with Jessie May. We are an innovative service with a national reputation for providing exceptional care and support to children with life limiting conditions and their families in their own homes. We are family centered and family led with the involvement of families at all levels of the charity. All of us, our nurses, admin staff fundraisers, trustees and volunteers are all, without exception passionately committed to improving the lives of the children and families we support. We provide regular respite care and support to enable families to care for their child at home, intensive care and support to families when a child is at the end of life to enable them to remain at home, and bereavement support for five years after a child has died. Over the last three years we have seen rapid growth in the numbers of children and families we support and the geographical areas we cover. This expansion and growth is set to continue and is part of our ongoing strategy. We now need to strengthen our business planning and performance management and to adapt our structures to remain effective and efficient whilst ensuring that we maintain our strength of purpose and consistency across a larger programme. This is where you come in! The role of Director of Corporate Services and Finance is designed to enable us to develop the processes and systems we need to be effective as a larger charity. We have set an ambitious budget with substantial investment in restructuring to support the expanded organisation, and in fundraising to leverage more income to support the increasing demand for our services as early indications are that the referrals of children in will quickly outstrip capacity so we will need to recruit more nurses. We are looking for a professional who will bring not just the ability to create simple and effective systems, but someone with the rounded business acumen which will maximise the use of growing resources for the benefit of the children and families we support. I hope you enjoy finding out more about us, we are a professional, friendly and passionate team. I look forward to meeting you soon and wish you the best of luck with your application.

Chris Roys, Chief Executive Jessie May

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Director of Finance and Corporate Services

Salary: £45,000 - £50,000 (neg) Bristol

Launched in 1996 the Jessie May charity provides nursing care at home for children and young people with life limiting conditions who are not expected to live beyond the age of 19 years. As Director of Corporate Services and Finance you will be responsible for leading the strategic direction and operational management of the corporate services function. While this includes all the usual duties, given we are going through a period of change and growth, your experience of business planning and change management will be key. As part of the SMT you will need to be able to demonstrate a track record of achievement, be able to provide financial advice and support to the CEO, Trustees, SMT, and non-finance professionals, and have the ability to spearhead work to strengthen our business planning and performance management. Importantly, as the charity achieves various milestones or reaches key financial dates, your priorities will change accordingly so an ability to juggle priorities will be key to your successful appointment. You will be ably supported by your team and external suppliers (nurses employed by the hospital and IT is outsourced). Ideally you will be a business qualification with training in finance and be a senior manager with strategic finance and resources responsibility. Experience of working in the charity sector and the regulatory frameworks that govern it would be helpful. This role would really suit a strategic thinking professional interested in driving ambitious growth plans forward. As such you are likely to be dynamic, proactive and adaptable, and bring a commercially astute and solutions-focused mind. You will be business qualified, and ideally have experience of working for a charity or other not for profit organisation. Closing date: Wednesday 26th October 2016 First Interview: Week commencing 31st October 2016 Final Interview: Friday 11th November 2016 For more information and to apply Contact: Carroll Lloyd, NFP Consulting T 0207 096 9639 E carroll.lloyd@nfpconsulting.co.uk Application is by way of CV and Supporting Statement. Apply online at: www.nfpconsulting.co.uk

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About us

Started by a family, for families, and now shaped by families - learn more about how and why Jessie

May was established

Jessie May is a Bristol-based charity providing nursing care at home for children and young people with

life limiting conditions who are not expected to live beyond the age of 19.

Jessie May was established in September 1994 by Chris and Philippa Purrington, following the death of

their baby daughter Jessica May. She died from a genetic condition known as severe Spinal Muscular

Atrophy when she was only 4½ months old.

Whilst the family were visiting relatives in Bristol, Jessica was admitted to the local hospital. It was here

that the family learnt that the support they had received back at home in High Wycombe was not

available to families caring for their child at home in the Bristol area.

Jessica was cared for by her family at home throughout her illness. She died peacefully at home in her

father’s arms, in privacy, with dignity and surrounded by all those who loved her.

Jessica’s parents were determined to do what they could to enable other children with conditions like

Jessica’s and their families to have support in their own homes and the choice to die at home when

that time comes. After a lot of hard work and perseverance initial funding was secured, and Jessie May

was officially launched in 1996.

The Trust is almost entirely reliant upon voluntary funding, and encourages donations from individuals,

corporate organisations, community groups and grant-making or charitable trusts. No charge is made

to families using the services of the charity.

Since Jessie May was founded in 1996 we have supported over 175 children and their families in the

Bristol, South Gloucestershire and North Somerset area.

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Our services To be told that your child will die before you will, is every parent’s worst nightmare. For many families in the local area, this is a reality. Some of these children will die when they’re very young; others will deteriorate slowly over a number of years, and their full-time care usually falls to parents who have to cope – 24 hours a day, 7 days a week, 365 days a year. Jessie May recognises that the whole family is under huge emotional and physical strain. Through our team of dedicated Children’s Nurses and Nursery Nurses we provide specialist care and support to help alleviate some of this pressure. This support is provided in the comfort of the family’s own home whenever possible from the time of diagnosis onwards. Each child is central to the service we provide and we believe in helping our children reach their potential and to make the most of the precious time they have. The care we provide is holistic and family-centered, working closely with other professionals involved in supporting the family to ensure continuity of care and that all needs are met, whether physical, emotional, social or spiritual.

As the conditions or illnesses that the children have are all life-limiting and have no reasonable hope of cure, the service provided by Jessie May is described as children's palliative care which is defined as: "an active and total approach to care, embracing physical, emotional, social and spiritual elements. It focuses on enhancement of quality of life for the child and support for the family and includes the management of distressing symptoms, provision of respite and care through death and bereavement." (ACT and the Royal College of Paediatrics and Child Health 1993). We provide regular respite care and support to enable families to take a break from their care and to do some of the things that most of us take for granted. Intensive care and support to families when a child is at the end of life to enable them to remain at home, and bereavement support for five years after a child has died.

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Job Description

Job Title: Director of Corporate Services and Finance

Salary: £45,000 - £50,000

Hours: Full time (35 hours per week)

Contract: Permanent

Responsible to: Chief Executive

Responsible for: Direct reports: Office Manager Outsourced IT and other suppliers Indirect reports: x 4 Administration staff

Location: Brittania Road, Kingswood, Bristol, BS15 8DB

Job Purpose As member of the Senior Management Team lead the Corporate Services & Finance functions so that, through professional excellence we operate more productively and effectively. Ensuring our finances are aligned with our strategy and that business planning and management systems are strengthened.

Operations and Finance To oversee regular accounting and reporting processes and manage the finance and HR

systems to support the organisation’s growth.

To lead on the planning cycle, and the creation of management information systems to aid organisation-wide decision making and to monitor progress against plans.

To provide support to the governance process, lead on the development of information for trustees and committees, including the compilation and dissemination of board papers.

Developing organisational processes and systems Develop and lead the annual business planning cycle at Jessie May, establishing systems to

ensure that plans combine narrative and financial planning and budgeting

Develop management information systems and processes to allow us to understand how we are progressing against our strategy and business plan.

Develop Jessie May’s Information Systems (IS) Strategy

Support the Head of Care on the development of Jessie May’s Outcomes Framework, ensuring standards are in place, understood and monitored across all operational areas.

Provide strategic advice on financial, IS, ICT, HR and facility management matters to the EMT, SMT and Trustees

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Leadership and management Ensure that the Finance, HR, Fundraising & Administration team structures are fit for

purpose.

Delegate key functions to members within the team, ensuring decisions are taken at the lowest reasonable level within agreed objectives and risks.

Provide high quality line management and personal development to direct reports

Foster a network of pro bono expert advice and resources to strengthen the capability of the teams.

Represent Jessie May in external fora where required.

Statutory & Governance Lead on the production of coherent papers for the Board and its three committees (Clinical

Governance, Fundraising & Marketing, Finance & Governance) setting deadlines for individual paper submission by other members of the team and ensuring timely distribution

Work with the Chair of the Finance & Resources Committee to support the work of the Committee

Lead on the production of the annual report incorporating the audited financial statements and ensure all relevant statutory filings are carried out

Monitor the external operating environment, including the regulatory, financial and charity sectors, analysing the impact of changes on Jessie May and taking timely action to ensure compliance and best practice.

Lead on the risk management process at Jessie May

Ensure that the organisation is appropriately and cost effectively insured against all relevant risks.

Financial Leadership Lead on the development of the annual and longer term budgets for Jessie May including

objectives for financial performance.

Ensure effective systems of procedures for financial management, control, reporting and monitoring of key financial variables, delivering timely, accurate and meaningful management accounts and financial statements.

Ensure tax compliance and efficiency across the organisation.

Human Resources Support the CEO and SMT in building upon existing management and staff structures

ensuring that staff has the skills and support necessary to enable them to achieve effective performance.

Promote equality and diversity in Jessie May.

Oversee the implementation and review of Jessie May’s HR policies and processes in line with developments in employment law and best practise; and the delivery and monitoring of key HR indicators.

Develop coherent systems for supervision and appraisal

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ICT Lead on the development and subsequent monitoring of Jessie May’s ICT strategy, to

develop paperless systems integrated across all areas of the organisation.

Liaise with external IT suppliers to ensure value for money whilst delivering IT and communications systems that are robust and fit for purpose.

Ensure that Jessie May has effective information security system and a tested business continuity plan in place.

Facilities Manage the Jessie May office lease, including obtaining legal advice where necessary and

planning for future office space needs

Ensure that all Jessie May office equipment is maintained in good working order and that - use is made of new technologies to support effective and efficient working.

Support negotiations on key facilities contracts The list of duties in this job description is not intended to be complete but is expected to act as a guide to main areas of key responsibilities.

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Person Specification

Essential Desirable

Qualifications & Memberships

Business Management qualification

Experience Financial leadership, including the management of accounting and financial reporting functions

Change management

Strategic planning

Annual business planning

Line management experience

Charity sector experience

Leadership within a values based organisation

Organisational scale planning, budgeting, monitoring and reporting

Management of ICT, HR, Administration and/or Facilities

Specific knowledge/skills

Financial knowledge

MS Office user

Expert Excel user

Strong business sense with ability to prioritise between a number of attractive options.

Human Resources management policies and systems including appraisals and performance management

Charity accounting

Some knowledge of Company Secretarial administration

Negotiation skills

Personal attributes

A genuine and deep seated commitment to helping children in difficult circumstances

Excellent people management and team building skills.

Excellent written and verbal communication and presentation skills.

Ability to involve others whilst also

Excellent communicator especially communicating financial matters to non-finance people and demonstrating the most appropriate way to do so.

High levels of energy and personal resilience.

Committed to personal professional development.

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making decisions in a timely manner

Excellent inter-personal skills, both internally and externally and across all levels.

Commitment to working in a not-for-profit environment.

Flexible and uses initiative.

Hands-on approach.

Team player/

management

skills

Keen to mentor and actively engage, develop and coach other finance and non-finance staff.

Excellent leadership skills – shows a positive and supportive leadership style in SMT and Board meetings in finance and other business functions as appropriate.

Instils confidence, credibility and is approachable, whilst used to working at a senior director level.

Team player – willing to work alongside staff when necessary to meet deadlines.

Ability to work under pressure and to deadlines.

Ability to evaluate and disseminate information appropriately and in a timely manner.

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Terms and Conditions of Employment Jessie May offers a number of benefits including:

1. 25 days annual leave progressing to an additional 5 days after 5 years 2. Up to 5% matched pension contribution 3. Flexible working hours 4. Employee Assistance Programme, e.g. counselling 5. Mobile phone 6. Onsite parking

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How to Apply The application format is CV and Supporting Statement. Your Supporting Statement should be around 1,000 words or two sides of A4, and it should set out how you meet the experience and knowledge requirements of the role. Closing Date: 10.00 a.m. Wednesday 26th October For an informal conversation about the role please contact: Carroll Lloyd, Director, T 020 7096 9639 M 07961 988 523 E carroll.lloyd@nfpconsulting.co.uk

Selection process and timescales Stage 1 - First round of screening interviews conducted by NFP. Date: Week commencing 31st October 2016 Candidates taken forward from the first round will be invited to complete an online personality questionnaire and two reasoning exercises – verbal and numerical. Stage 2 – Final interview with a panel including Chief Executive and Trustees. Candidates will be asked to prepare a presentation in advance. There will also be the opportunity to meet with staff. Date: Friday 11th November 2016 Location Interviews will be held at: Jessie May, Brittania Road, Kingswood, Bristol, BS15 8DB