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Discovery 2Discovery 2
Internetworking
Module 2
JEOPARDY
D.C. Gooch
RouterRouterModesModes
WANWANEncapsulationEncapsulation
WANWANServicesServices
RouterRouterBasicsBasics
RouterRouterCommands Commands
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RouterRouterModesModes
WANWANEncapsulationEncapsulation
WANWANServicesServices
RouterRouterBasicsBasics
RouterRouterCommands Commands
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AcronymsAcronyms Help DeskHelp Desk OSI ModelOSI Model LayersLayers Help DeskHelp DeskTroubleshootingTroubleshooting Lucky DipLucky Dip
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► ► ► F i n a l J e o p a r d y ◄ ◄ ◄
Question
SLA
Acronyms100
A: What is Service Level Agreement?
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QuestionA: What is Open Systems Interconnection ?
OSI
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Question
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A: What is a Simple Mail Transfer Protocol?
SMTP
Acronyms300
Question
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A: What is Internet Message Access Protocol?
IMAP
Acronyms400
Question
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A: What is Automatic Private IP Addressing?
APIPA
Acronyms500
Question
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A: What is Level 1?
Is for immediate support handled by junior-level help desk technicians
Help Desk100
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Question
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A: What is Level 1?
An entry-level position that provides junior technicians with valuable experience
Help Desk 200
Question
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A: What is a Level 2 Technician?
Their duties and responsibilities are similar to that of the Level 1 technician, but they are at a higher skill level.
Help Desk300
Question
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A: What is Level 3?
Resolves problems in the field
Help Desk 400
Question
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A: What is a Level 2?
Uses diagnostic tools and remote desktop sharing tools to resolve the problem.
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Question
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A: What is the application layer?
Closest to end user
OSI Model100
Question
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A: What is the physical layer?
Places information on the medium.
OSI Model200
Question
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A: What are network layer protocols?
IPv4, IPv6, IP
OSI Model 300
Question
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A: What is the transport layer?
Video and Voice streaming mechanisms and firewall filtering lists
OSI Model 400
Question
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A: What is the physical layer?
Copper twisted pair, fiber optic cable, wireless transmitters.
OSI Model 500
Question
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A: What is layer 1 ?
Physical
Layers100
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A: What is layer 7?
Application
Layers 200
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A: What is layer 3?
Network.
Layers 300
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A: What is layer 2?
Data Link
Layers400
Question
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A: What is layer 4?
Transport
Layers 500
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A: What is ping?
Tests basic network connectivity
Help Desk Troubleshooting100
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A: What is tracert?
Determines if the routing path between the source and destination is available
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A: What is a ipconfig?
Shows IP settings on the computer
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Question
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A: What is bottom-up?
Starts with the physical components of the network and works its way up the layers of the OSI model.
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A: What is divide and conquer?
Generally used by more experienced network technicians.
Help Desk Troubleshooting 500
Question
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A: What is the Link Local Address range ?
169.254.0.1 to 169.254.255.254
Lucky Dip100
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A: What is the loopback address ?
127.0.0.1
Lucky Dip200
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A: What is a multimeter?
Used for measuring electrical potential between two points in an electrical circuit
Lucky Dip300
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A: What is a trouble ticket?
To properly troubleshoot the problem, the on-site technician reviews this.
Lucky Dip 400
Question
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A: What is a incorrectly loaded TCP/IP stack?
Prevents IP from operating correctly.
Lucky Dip 500
QuestionA: What is 1. Define the problem, 2. Isolate the cause of the
problem, 3. Solve the problem.) ?
Basic problem-solving procedure
Final Jeopardy
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Discovery 2Discovery 2
Internetworking
End of Game
JEOPARDY
D.C. Gooch
