Discrepancy ResolutionDiscrepancy Resolution

What is a DiscrepancyWhat is a Discrepancy ??

A discrepancy is created when the A discrepancy is created when the quantity entered by the user does quantity entered by the user does not match the quantity the cabinet not match the quantity the cabinet expects.expects.

If a discrepancy is created, the If a discrepancy is created, the cabinet will alert you at the bottom cabinet will alert you at the bottom right hand corner of the screenright hand corner of the screen

How do I resolve a How do I resolve a discrepancydiscrepancy

Inventory the medicationInventory the medication This will correct the count (if needed) This will correct the count (if needed)

and will cause another discrepancy if and will cause another discrepancy if the count is not correct.the count is not correct.

Review Previous TransactionsReview Previous Transactions Speak to prior usersSpeak to prior users Run ReportsRun Reports Call the Narcotic room for assistance.Call the Narcotic room for assistance.

STEP ONESTEP ONE

INVENTORY THE MEDICATIONINVENTORY THE MEDICATION THIS ENSURES THE COUNT IS CORRECT. THIS ENSURES THE COUNT IS CORRECT.

IF THE COUNT IS NOT CORRECT, THIS IF THE COUNT IS NOT CORRECT, THIS WILL CORRECT IT.WILL CORRECT IT.

STEP TWO STEP TWO

REVIEW PREVIOUS ACTIVITYREVIEW PREVIOUS ACTIVITY THIS WILL ALLOW YOU TO VIEW PRIOR USERS THIS WILL ALLOW YOU TO VIEW PRIOR USERS

AND TRANSACTIONS ON THE MEDICATION IN AND TRANSACTIONS ON THE MEDICATION IN QUESTIONQUESTION

CONSULT PRIOR USERSCONSULT PRIOR USERS THIS IS A GREAT WAY OF GAINING VALUABLE THIS IS A GREAT WAY OF GAINING VALUABLE

INFORMATION.INFORMATION. IF SUFFICIENT INFORMATION IS AVAILABLE, IF SUFFICIENT INFORMATION IS AVAILABLE,

RESOLVE THE DISCREPANCY. IF NOT, RESOLVE THE DISCREPANCY. IF NOT, PROCEED TO STEP THREEPROCEED TO STEP THREE

STEP THREESTEP THREE

Reports are a useful tool in Reports are a useful tool in researching a discrepancy and can researching a discrepancy and can easily be generated from the cabinet.easily be generated from the cabinet.

The report “Station Events by The report “Station Events by Medication” is a very pragmatic Medication” is a very pragmatic report and will provide a detailed report and will provide a detailed summary of all activity on a summary of all activity on a particular medication. particular medication.

RESOLVING A DISCREPANCYRESOLVING A DISCREPANCY

ALL RESEARCH HAS BEEN ALL RESEARCH HAS BEEN CONDUCTED AND A LEGITIMATE CONDUCTED AND A LEGITIMATE REASON FOR RESOLUTION HAS BEEN REASON FOR RESOLUTION HAS BEEN DETERMINED. DETERMINED.

IF STILL UNABLE TO RESOLVE IF STILL UNABLE TO RESOLVE THE DISCREPANCY.THE DISCREPANCY.

CONTACT YOUR CHARGE NURSECONTACT YOUR CHARGE NURSE IF SUFFICIENT INFORMATION IS NOT IF SUFFICIENT INFORMATION IS NOT

AVAILABLE TO RESOLVE THE AVAILABLE TO RESOLVE THE DISCREPANCY, CONTACT YOUR CHARGE DISCREPANCY, CONTACT YOUR CHARGE NURSENURSE

THE CHARGE NURSE MAY CONTACT THE THE CHARGE NURSE MAY CONTACT THE NARCOTIC ROOM FOR ASSISTANCE. NARCOTIC ROOM FOR ASSISTANCE.

IF RESOLUTION IS STILL NOT POSSIBLE, IF RESOLUTION IS STILL NOT POSSIBLE, AN INCIDENT REPORT WILL BE FILED. AN INCIDENT REPORT WILL BE FILED.

Discrepancy Resolution Discrepancy Resolution SummarySummary

Inventory medicationInventory medication Review previous transactions.Review previous transactions. Speak to prior usersSpeak to prior users Generate appropriate reportsGenerate appropriate reports Contact the Charge NurseContact the Charge Nurse Call the Narcotic Room Staff if further Call the Narcotic Room Staff if further

assistance is needed at 20710assistance is needed at 20710