Upload
others
View
6
Download
0
Embed Size (px)
Citation preview
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
User GuideBT DIVERSE 5350
This equipment is not designed for makingemergency telephone calls when the power fails.Alternative arrangements should be made foraccess to emergency services.
This product is intended for connection to analoguepublic switched telephone networks and privateswitchboards in the UK.
FOR S
MS
TEXT MESSAGIN
G
YOU MUST S
UBSCRIBE
TO A C
ALLER DIS
PLAY SERVIC
E
AND YOU M
UST NOT W
ITHHOLD
YOUR TELEPHONE N
UMBER.
A QUARTERLY
FEE IS
PAYABLE.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Please open this page for an ‘At a glance’ guideto your BT Diverse 5350.
5
1 2 3
4 6
7 8 9
0
abc def
ghi jkl mno
tuv wxyzpqrs
+
R
➤
➤INT MENU
1
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
At a glance
1
Microphone
Hash/Keyguard
Hold down to switch thekeypad guard on and off.
Extra Directory
Used to store an additional 10 names andnumbers.
Keypad
Red phone
Press to end a call, returnthe display to idle or turnthe power on and off.
Display
Displays the status of your handset.
Handsfree
Use to answer calls or make a call in handsfree mode.
Green phone
For making andanswering calls.
Recall
Press for use with switchboards and certain Network Services or press and hold to enter a pause.
Calls list
Lets you access your lists – calls, SMS,answering machine andvoice mail.
Right hand side
Takes you into the redial list.
Left hand side
Allows you to make an internal call.
Right hand side
Takes you into the menu options
Star/bell
Switches the handsetringer on and off.
One button
As well as being thenumber one button holddown to access yourVoice Mail service.
Directory
Used to store numbersand names in the directory.
Left hand side
Lets you set the alarm clock.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
2
Base
Base underside
Del
Page
Vol
�� ���/�
+–SkipSkip Play/Stop
OGMAns
On/Off
BT Diverse 5350
Contact points
Power socket Telephone line cord socket
Delete
To delete thecurrent message.
Registration/Page button
Use to register handsets.Used to page a handset.
Ans on/off
To switch the answering machine on/off.Illuminates when set to Answer On.Flashes when you have newmessages stored.
Skip
To repeat the currentmessage. To skip back to the
previous message.
Skip
To play the next message.To skip forward to the message after next.
Play/Stop
To playback messages.To stop playback.
Speaker volume
To decrease the loudspeaker volume.To increase the loudspeaker volume.
BT Diverse Helpline – 08457 908 070
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
In this guide
At a glance 1
Main menu structure 4Messages 6
Quick guide to handset settings 7
Quick guide to handsetdisplay icons 8
Introduction 9Unpacking your BT Diverse 5350 9For your records 9
Safety information 10
Setting up 11
Using the telephone 15Making and ending calls 15Handsfree 16Using the directory 17Character map 18VIP ringing 19Voice activated directory dialling 22Redial 27Secrecy 28Paging and internal calls 28Listening in to an external call 30
Caller Display and otherBT Calling Features 31
Caller Display 31Calls list 31Call Waiting 34Other BT Calling Features 34
Additional features 37Voice Mail 37Call Director 38
Handset settings 41
Base station settings 52Base station PIN 52
Setting up and personalisingyour answering machine 54
Outgoing messages 54Answer delay 58Setting the message length 59Call screening 60Quick access button setting 60
Using the BT Diverse 5350 answering machine via the base unit 61
New message indicator 62Playing messages 62
Using the BT Diverse 5350 answering machine via the handset 63
New message indicator 64Playing messages 64
Remote access 68
Using additional handsetsand bases 69
Registering additional handsets 69
Help 72
General information 74Guarantee 74Accessories and replacement items 74Technical information 75Switchboard compatibility 75Setting pauses 77
Index 78
Hints and tips boxes
In this user guide, we’ve includedhelpful tips and important notes.They are shown in boxes like this.
3
Please refer to the separate UsingSMS User Guide for instructions onusing the SMS functionality.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
4
BT Diverse Helpline – 08457 908 070
Menu structure
SMS Write message
Incoming
Outgoing
Settings Service Centres Service Centre 1 ->
Service Centre 5
SMS Mailboxes SMS > 1-3
Notify Number
Notify Type Missed Calls
Select Services Withhold Number
For All Calls Call Divert All Calls
No Answer
When Busy
Call Waiting On
Off
Cancel Ringback
Additional Features Room Monitor Call Internal
Call External
Level
Walk and Talk
Calender/Clock Set Appointment Enter Date
Enter Time
Enter Text
Alarm Clock Enter Alarm Time
Date/Time
Time Mode 12 Hour
24 Hour
Audio Settings Earpiece Volume
Handsfree Volume
Ringer Volume
Ringer Melody External Calls
Internal Calls
Appointment
Alarm Clock
All Ringer Tones
Advisory Tones Key Tones
Battery Low Off
On
During Call
Confirmation Tone
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
5
BT Diverse Helpline – 08457 908 070
Handset Settings Auto Answer
Language
Register Handset
Select base
Reset Handset
Base Settings Audio Settings Loudspeaker Volume
Ringer Volume
Ringer Melody
Key Tones
System-PIN
Base Reset
Additional Features Dialling mode Tone
Pulse
Tone-Earth
Recall 80 ms
to
800 ms
Repeater Mode
Name Announcement
Listening in System – PIN
Call Director Call Director Activation
Record Announcement
Play Announcement
Delete Announcement
Continued on the next page…
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
6
BT Diverse Helpline – 08457 908 070
Messages
Press to get to your Mailbox and access your text messages, voicemail,answering machine and Calls list.
The following functions are available:
Voice Mail Set Key 1
Answer Machine On (✔ )
Off
Call Screening Handset
Base
Record Memo
Announcements Record Announcement
Play Announcement
Delete Announcement
Record Announce Only
Play Announce Only
Delete Announce Only
Set Answer Mode Answer and Record
Announce Only
Records Message Length 30 Seconds
60 Seconds
120 Seconds
Maximum
Record Quality High Quality
Long Play
Ring Delay Immediately
10 sec
20 sec
30 sec
Auto
Voice Prompts Record Word
Voice Control
User List Complete
SMS
Answering Mach. Continue
Volume
Copy to Directory
Delete all
Calls List Delete entry
Copy to directory
Date and time
Status
Delete list
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
7
BT Diverse Helpline – 08457 908 070
Quick guide to handset settingsSwitch the handsetOFF/ON: Hold down.(default is ON)
Switch keyguard Hold down.on/off
Switch handset Hold down.ringer off
Make a call or .
Redial a number to scroll through the list to dial.
Copy a displayed to display Copy to directory add namenumber in the redial
display shows Save entry . list to the directory
Dial from the to name or number you want to dial . directory
Dial from Calls list to display Calls List to display the number you want .
Adjust handsfree volume whilst in Display shows Volume to decrease/increase volume .handsfree mode
Adjust earpiecedisplay shows Volume to decrease/increase volume .
volume
Make internal call then select handset and click on .
Call all handsets to Call All .
Transfer call to then select handset and click on . When user answers press .
another handset
Put caller on hold then select handset and click on . When finished press .
while you make Back will be selected press .
an internal call
Set date and time to display Calender/Clock to display Date/Time
enter date enter time . Select am/pm .
➤
➤
OK OK
OK
OK OK
OK
Int
Int
Int
Int
OK
OK OK OK
OK
OK
Menu
Menu
Menu
Menu
Menu
OK
Menu
Pageno
15
47
41
15
27
27
19
32
16
41
28
28
28
29
14
OK
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
8
BT Diverse Helpline – 08457 908 070
Quick guide to handsetdisplay icons
MENU
�C
Redial, lists up to the last 10 dialled number.
Flashes to indicate new messages (e.g. Calls or SMS).Remains constant when you have old messages stored.
For calling other handsets.
Opens the menu.
Shows the status of the handset battery.
Scroll through the menu.
Confirms the function displayed.
Scroll left and right when entering numbers or messages.
Deletes numbers/characters (from right to left).
Ringer off.
Keypad locked.
Shows the number of the handset and is displayed in top left hand corner.
Answering machine set to ON.
Crescendo tone.
Appears when the time and date is set, allows access to Calendar/Clockfunctionality.
INT
OK
eg. 1
Del
Page
Vol
�� ���/�
+–SkipSkip Play/Stop
OGMAns
On/Off
BT Diverse 5350
5
12
3
4
6
78
9
0
abc
def
ghijkl
mno
tuv
wxyz
pqrs
+
R
➤
➤
INT
MENU
1
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
9
BT Diverse Helpline – 08457 908 070
Introduction
Unpacking your BT Diverse 5350
If anything is missing, please contactyour place of purchase immediately.
One BT Diverse 5350base station
One BT Diverse 5300 handset
One power supply for the base station
One telephone line cord
Two AAA rechargeable batteries
One belt clip
Battery compartment cover
For guarantee purposes proof ofpurchase is required so please keepyour receipt.
Enter your system PIN code here:
For more information on your systemPIN, see page 52.
For your records
Date of purchase:
Place of purchase:
INT
RO
DU
CT
ION
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
10
BT Diverse Helpline – 08457 908 070
Safety information
Safety information
GeneralOnly use the power supply includedwith the product. Using anunauthorised power supply willinvalidate your guarantee and maydamage the telephone. Power supplynumber is M-GA35 -095130F.
For the handset use only AAA 1.2VNickel Metal Hydride (NiMH)rechargeable batteries with a minimumcapacity of 700 mAh. Never use otherbatteries or conventional alkalinebatteries. They could lead to a shortcircuit or destroy the battery casing.Batteries and accessories are availablefrom www.withandwithoutwires.comor call 0870 240 5522.
If the Keyguard is switched on, it isNOT possible to make calls, includingemergency numbers (999/112).
Do not open the base station or handset(other than to change batteries). Thiscould expose you to high voltages orother risks.
Radio signals transmitted between thehandset and base may cause interferenceto hearing aids.
This product should not be used nearemergency/intensive care medicalequipment and should not be used bypeople with pacemakers.
Never dispose of batteries in a fire. Thereis a serious risk of explosion and/or therelease of highly toxic chemicals.
CleaningSimply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use householdpolish as this will damage the product.Never use a dry cloth as this may cause a static shock.
EnvironmentalDo not expose to direct sunlight.
The product may heat up when thebatteries are being recharged. This isnormal. However, we recommend thatyou do not place the product on antique/veneered wood to avoid damage.
Do not stand your product on carpets orother surfaces which generate fibres, orplace it in locations preventing the freeflow of air over its surfaces.
Do not submerge any part of your product in water and do not use it indamp or humid conditions, such asbathrooms.
Do not expose your product to fire,explosive or other hazardous conditions.
There is a slight chance that your phonecould be damaged by an electrical storm.We recommend that you unplug thepower and telephone line cord during anelectrical storm.
SA
FET
Y I
NFO
RM
AT
ION
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
11
BT Diverse Helpline – 08457 908 070
1 Connect the base station
Plug the power supply cable into thepower socket on the underside of yourbase.
Plan the location
Situate your product close enough tothe telephone and mains power socketsso that the cables will reach.
Make sure it is at least 1 metre awayfrom other electrical products to avoidinterference.
Do not situate the product in thebathroom or other humid areas.
Setting up
WARNING
Do not connect the telephone line cordto the phone socket until your handsetis fully charged. This will prevent therisk of the phone being answered beforethe battery is charged. Answering thephone before the battery is fully charged may prevent it from reachingits optimum capacity.
2 Plug the power supplyunit into the wall socket
SE
TT
ING
UP
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
12
BT Diverse Helpline – 08457 908 070
WARNING
Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel MetalHydride (NiMH) rechargeablebatteries with a minimum capacity of700mAh.Using inappropriate batterieswill invalidate your guarantee andmay damage the telephone. Batteriesand accessories are available fromwww.withandwithoutwires.comor call 0870 240 5522.
3 Registering and charging the handset
The display is protected by a plasticfilm. Remove the protective plastic filmfrom the display.
MENU INT
INT MENU
1
To register your handset, place it in thebase station with the display facingupward. After approx. one minute, thehandset’s internal number is displayed(e.g.: 1). Successful registration issignalled by a confirmation tone.
When the handset is registered thedisplay will show:
Insert the batteries
Insert the two batteries supplied, asindicated inside the batterycompartment and slide the batterycompartment cover shut.
The battery cover may be found in thepackaging with the batteries.
SE
TT
ING
UP
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
13
BT Diverse Helpline – 08457 908 070
Out of range?
If you go out of range of a base stationfor a long time while your handset isswitched ON, it may take more than20 minutes to ‘find’ the base stationagain when you come back withinrange. However, by simply switchingthe handset OFF for a moment, thenON again, it will find the base stationwithin a few seconds.
Battery level icons
When the batteries are almost flat abeep sounds and the display shows theempty battery icon. You will need torecharge your handset before you canuse it. The various states of chargeare shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Battery performance
Batteries and case may become warmduring charging. This is normal.
Under ideal conditions, the handsetbatteries should give about 13 hourstalktime or 170 hours standby timeon a single charge. However, newNiMH batteries do not reach their fullcapacity until they have been innormal use for several days.
The charge capacity of rechargeablebatteries will reduce with time as theywear out, so reducing the talk/standbytime of the handset. Eventually theywill need to be replaced. New batteriesare available fromwww.withandwithoutwires.comor call 0870 240 5522.
If you replace the handset batteries with ones that have been fully charged,the battery indicator will not show fulluntil the next charge cycle has beencompleted. Charge the handset untilthe batteries register full again. Fromthen on the display will be correct.
If the icons on the display flash continuously...
It means that the handset is notregistered with the base station.
Ensure you have correctly carried outstep 3 above. If the product has stillnot registered, please see “Registeringmanually” on page 70.
All additional handsets you purchasewill need to be individually registeredwith the base station before they willwork with the BT Diverse 5350.
Leave the handset for approx. 16 hoursin the base station to charge thebatteries, as they are not charged in thefactory. The battery status icon flasheson the handset to indicate that thebatteries are being charged.
SE
TT
ING
UP
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
14
BT Diverse Helpline – 08457 908 070
4 Connect the telephoneline cord to the base andplug into the wall socket
Ensure that each end of the line cord isfitted into the correct socket.
Fit the belt clip onto the back of thehandset.
Your BT Diverse 5350 is now ready for use.
SSlloott
Setting the date and time
Press the Menu options button.
Press the DOWN navigationbutton until the display showsCalender/Clock.
Press the OK options button.Set Appointment appears.
Press the DOWN navigationbutton until the display showsDate/Time.
Press the OK options button.
Enter the day/month/year, e.g.05 10 03 for 5th October 2003.
Press the OK options button.
Enter the time – hours/minutes.e.g. 0925 for 9:25am.
Press the OK options button.
Use the UP/DOWN navigationbuttons to select am/pm if in 12hour mode.
Press the OK options button.
Press the DOWN navigationbutton to Time Mode.
Press the OK options button.
Use the UP/DOWN navigationbuttons to select 12 or 24 hourdisplay (12hr is the default).
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
OK
MENU
OK
OK
OK
OK
OK
OK
Note
If you subscribe to a Caller Displayservice the time and date will be setwith the first incoming call. However, the year setting will have tobe changed manually. See opposite.
SE
TT
ING
UP
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
15
BT Diverse Helpline – 08457 908 070
To make an external call
Ensure the handset isswitched ON.
Press the GREEN PHONEbutton. You will hear the dialtone.
Dial the number.
Using the telephone
Preparatory dialling
Enter the phone number first.
If you make a mistake pressthe �C options button toremove any incorrect digits.
Press the GREEN PHONEbutton to dial the number.
Making and ending calls
To end a call
Press the RED PHONE button.
Note
To exit a menu at any time, press theRED PHONE button. This will takeyou back one step. Keep pressing theRED PHONE button to return to theidle screen.
To switch the handset poweron and off
Press and hold the REDPHONE button to switch thehandset off.
Press and hold the REDPHONE button to switch thehandset on again. Call timer
Your handset automatically times theduration of all external calls, showing iton the display during your call and for a few seconds after it is finished.
�C
US
ING
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
16
BT Diverse Helpline – 08457 908 070
To receive an external call
Press the GREEN PHONEbutton to answer the call.
Or
If the handset is on the base,simply lift it up and speak.You do not need to press theGREEN PHONE button.
This is called Autotalk. Youcan switch autotalk off so youalways have to press theGREEN PHONE button toanswer a call, see page 46.
To switch back to using thehandset at any time, press theGREEN PHONE button.
Handsfree
Handsfree allows you to talk to yourcaller without holding the handset andenables other people in the room tolisten to the conversation. Your handsare left free, for example to take notes.
To adjust the handsfreevolume whilst in handsfreemode
Whilst in handsfree mode andyou want to increase ordecrease the handsfree volume.
Press the MENU optionsbutton.
Press the OK options button toselect volume.
Using the LEFT or RIGHTnavigation buttons you caneither increase or decrease thevolume.
Press the OK options button if you want to save the newvolume setting.
MENU
OK
OK
Note
You can test the handsfree function bydialling the BT speaking clock on 123.
To make a handsfree call
Dial the number
Press the HANDSFREE button.The loudspeaker is switchedon and you hear the numberbeing dialled.
➤
➤
To answer a call in handsfree
When the phone rings:
Press the HANDSFREE button.The call is transferred to theloudspeaker.
➤
➤
US
ING
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
17
BT Diverse Helpline – 08457 908 070
Note
If you need to replace the handset inthe base station during a call, forexample, because the battery is flat,hold down the HANDSFREE button.
To switch to handsfree duringa call
During a call you can switch tohandsfree mode:
Press the HANDSFREE button.The call is transferred to theloudspeaker.
Press the GREEN PHONEbutton to switch back to usingthe handset.
To store an entry in thedirectory
Press the DIRECTORY button.
Press the MENU options button.Display shows New Entry.
Press the OK options button.
Enter the telephone number.
Press the OK options button toenter the name.
Enter the name.
Entering names:Enter the name using the letterson the keypad. For example, toenter the name TOM:
Press the 8 button, T appearson the display.
Press the 6 button three timesuntil the display shows O.
Then press the 6 button todisplay m.
For the full character map, see page 18.
Press the MENU optionsbutton. Display shows SaveEntry.
Press the OK options button to confirm.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
MENU
Using the directory
There are three directory optionsavailable. Up to 100 name and numberdirectory, an extra directory where anadditional 10 names and numbers canbe stored and a voice activateddirectory. Instructions for the standarddirectory are described here, butplease see page 72 for instructions onusing the extra directory and voiceactivated directory.
You can store up to 100 names andnumbers in the standard telephonedirectory. You can enter up to 32 digitsand up to 16 characters.
OK
MENU
8 tuv
6 mno
6 mno
➤
➤
US
ING
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
18
BT Diverse Helpline – 08457 908 070
Note
The first letter of each name, and thefirst letter after a punctuation markare automatically shown as capitals.Letters are always added to the left ofthe cursor.
Press to switch between capitalsand lower case.
Press to move the cursor.
Press to delete from right to left.
Press 1 to enter a blank space.1
�C
1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14thpress press press press press press press press press press press press press press
1 € £ $ ¥
a b c 2 ä á à â ã ç
d e f 3 ë é è ê
g h i 4 ï í ì î
j k l 5
m n o 6 ö ñ ó ò ô õ
p q r s 7 ß
t u v 8 ü ú ù û
w x y z 9 ÿ y æ ø å
a➔ A ✱ / ( ) < = > %
. , ? ! 0 + - : ¿ ¡ “ ‘ ; –
# @ \ & §
0 +
9wxyz
8 tuv
7pqrs
6 mno
5 jkl
4 ghi
3 def
2 abc
1
Character map
These are the characters you can use when storing a directory entry.
US
ING
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
19
BT Diverse Helpline – 08457 908 070
To dial a number in thedirectory
Press the DIRECTORY button.
Press the DOWN navigationbutton to scroll through thenames which are listed inalphabetical order.
Or
Enter the first letter of thename you want, e.g. for Emma,press 3 twice to search fornames beginning with E.
Press the GREEN PHONEbutton. The number is dialled.
To mark a directory entry asa VIP caller
Press the DIRECTORY button.
Use the DOWN navigationbutton to scroll to the entryyou want.
Press the MENU button.
Press the DOWN navigationbutton until the display showsVIP Entry.
Press the OK options button.
You will hear the currentmelody. Use the DOWNnavigation button to select amelody (1-10). You will heareach melody as you scrollthrough.
Press the OK options button.
Press the RED PHONE buttonto return to the idle screen.
The entry is now stored in thedirectory with VIP next to it.
To view directory entry
Press the DIRECTORY button.
Press the DOWN navigationbutton to scroll through theentries.
Or
Press the first letter of thename you are looking for.
Press the RED PHONE buttonuntil you reach the idle display.
VIP ringing
You can mark directory entries ofcallers who are important to you as VIPcallers. You can also allocate aparticular melody to VIP callers so youcan tell who is calling from the melody.The VIP melody will sound after thefirst ring tone.
MENU
OK
OK
3 def
US
ING
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
20
BT Diverse Helpline – 08457 908 070
To copy an entry to anotherDiverse 5000 handset
You can copy individualdirectory entries from thedirectory or extra directory to another Diverse 5000handset that is registered tothe same base.
Press the DIRECTORY orEXTRA DIRECTORY button toopen the directory.
Press the DOWN navigationbutton to scroll to the entryyou want to copy.
Press the MENU button.
Press the DOWN navigationbutton until the display showsSend Entry.
Press the OK options button.
Use the DOWN navigationbutton to select the handsetyou wish to copy the entry to.
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
To edit a directory entry
Press the DIRECTORY button.
Use the keypad to enter thefirst letter of the name youwish to edit.
Then press the DOWNnavigation button to scroll tothe exact entry.
Press the MENU options button.
Press the DOWN navigationbutton until Edit Entry isdisplayed.
Press the OK button.
Edit the number, if necessary,using the LEFT/RIGHT andDELETE buttons.
Press the OK button.
The name will be displayed.Edit the name if necessary byusing the LEFT/RIGHT andDELETE buttons as above.
If the name is correct, pressthe MENU button, Save Entry
is displayed.
Press the OK button. Thedisplay will show Entry Saved.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
MENU
MENU
�C
�C
MENU
OK
OK
US
ING
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
21
BT Diverse Helpline – 08457 908 070
To delete an entry
Press the DIRECTORY buttonand open the directory.
Press the DOWN navigationbutton to scroll to the entryyou want to delete.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsDelete Entry.
Press the OK options button to confirm. You hear aconfirmation beep.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
To delete the entire directory
Press the DIRECTORY buttonand open the directory.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsDelete List.
Press the OK options button.Delete List? is displayed.
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
To copy the entire directoryto another Diverse 5000handset
You can copy the entiredirectory or extra directory toanother Diverse 5000 handsetthat is registered to the samebase.
Press the DIRECTORY orEXTRA DIRECTORY button toopen the directory.
Press the DOWN navigationbutton to scroll to the entryyou want to copy.
Press the MENU button.
Press the DOWN navigationbutton until the display showsSend List.
Press the OK options button.
Use the DOWN navigationbutton to select the handsetyou wish to copy the entiredirectory to.
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
US
ING
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
22
BT Diverse Helpline – 08457 908 070
Extra directory
Your BT Diverse 5350 has anadditional 10 name and numberdirectory. It is recommendedthat this is used for specialnumbers i.e. doctor, dentist,takeaway numbers.
Press the EXTRA DIRECTORYbutton.
The structure of this directoryis the same as the maindirectory. You can follow theinstructions starting on page 16for storing, dialling, viewing,editing and deleting thesenames and numbers.
editing voice patterns. (You can enter auser name instead of using user 1-4,please see page 26).
A maximum of 20 voice patterns can bestored for directory entries. This couldbe for example 20 directory entrieseach with one voice pattern saved or a maximum of 5 directory entries with avoice pattern saved by 4 different users.
Voice activated directorydialling
You can enter the voice activateddirectory by pressing the DIRECTORYbutton twice.
With voice activated dialling you candial numbers that you save by speakingthe name of the person you wish to call.To do this you must save an entry andthen record your voice pattern, whichwill then be stored in the handset.
Up to four users can store their voicepatterns. You will need to allocate auser number (User 1-4) for each personusing the handset which they will needto enter when recording, deleting or
To record a voice pattern fora new entry
Press the DIRECTORY buttontwice.
Display shows Voice Directory:
Select User
Press the OK options button.
Use the UP/DOWN button to select the User number(User 1-4).
Press the OK options button.
Press the MENU button.
Press the DOWN button untilthe display shows New Entry.
Press the OK options button.
Enter the telephone numberusing the keypad.
Press the OK options button.
Enter the name using thekeypad.
OK
OK
MENU
OK
OK
US
ING
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
23
BT Diverse Helpline – 08457 908 070
Note
If your two recordings sound toodifferent then you will be prompted torecord them again. Also if your speechpattern is too similar to another usersa message will tell you. Press the REDPHONE button to return to the startand repeat the recording procedure.
To record a voice pattern foran existing entry
Press the DIRECTORY buttontwice.
Display shows Voice Directory:
Select User
Press the OK options button.
Use the UP/DOWN button to select the User number (User 1-4).
Press the OK options button.
Use the DOWN button toscroll to the entry you want.
Press the MENU optionsbutton.
Display shows Record Word.
Press the OK options button.
Display shows Start recording(with the name underneath).
Press the OK options button andhold the handset to your ear.
You will hear a short tone.Speak the name. You will hear,‘Please repeat again’, and ashort tone. Speak the nameagain. Your recording is storedand your entry will be markedwith a .
Press and hold the RED PHONEbutton to return to the idlescreen.
OK
OK
MENU
OK
OK
Press the OK options button.
Display shows Entry Saved.
Press the MENU optionsbutton.
Display shows Record Word.
Press the OK options button.
Display shows Start recording(with the name underneath).
Press the OK options button andhold the handset to your ear.
You will hear a short tone.Speak the name. You will hear,‘Please repeat again’, and ashort tone. Speak the nameagain. Your recording is storedand your entry will be markedwith a .
Press and hold the REDPHONE button to return to theidle screen.
OK
MENU
OK
OK
US
ING
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
24
BT Diverse Helpline – 08457 908 070
To dial a number using voiceactivated dialling
Press and hold the GREENPHONE button.
Display will show Please speak now!
After the tone, speak the nameof the entry you wish to dial.
If the name matched the voicepattern the number will bedialled.
To play a user’s voice pattern
Press the DIRECTORY buttontwice.
Display shows Voice Directory:
Select User
Press the OK options button.
Use the UP/DOWN button to select the User number(User 1-4).
Press the OK options button.
Use the DOWN button toscroll to the entry you want.
Press the MENU optionsbutton.
Display shows Record Word.
Use the DOWN button toscroll to Play Recording.
OK
OK
MENU
Press the OK options button.
The loudspeaker will play thename.
Press and hold the REDPHONE button to return to theidle screen.
OK
To delete a voice pattern
Press the DIRECTORY buttontwice.
Display shows Voice Directory:
Select User
Press the OK options button.
Use the UP/DOWN button to select the User number(User 1-4).
Press the OK options button.
Use the DOWN button toscroll to the entry you want to delete.
Press the MENU optionsbutton.
Display shows Record Word.
Use the DOWN button toscroll to Delete Word.
Press the OK options button.
Display shows Record deleted!
and you will hear a tone.
OK
OK
MENU
OK
US
ING
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
25
BT Diverse Helpline – 08457 908 070
US
ING
Press the OK options button.
Edit the name using theLEFT/RIGHT and DELETEbuttons and re-enter thecorrect characters.
Press the OK options button.
Display shows Entry saved.
Press and hold the REDPHONE button to return to theidle screen.
�C
OK
OK
To view or edit a voiceactivated entry
Press the DIRECTORY buttontwice.
Display shows Voice Directory:
Select User
Press the OK options button.
Use the UP/DOWN button to select the User number(User 1-4).
Press the OK options button.
Use the DOWN button toselect the entry you want to view.
To edit the entry:
Press the MENU optionsbutton.
Use the DOWN button toscroll to Edit Entry.
Press the OK options button.
Edit the number using theLEFT/RIGHT and DELETEbuttons and re-enter thecorrect digits.
OK
OK
MENU
OK
The voice pattern is deletedbut the name and number willremain stored. The willdisappear after the entry. Thevoice patterns of other usersfor the same entry areunaffected.
To delete a voice activated entry
Press the DIRECTORY buttontwice.
Display shows Voice Directory:
Select User
Press the OK options button.
Use the UP/DOWN button to select the User number(User 1-4).
Press the OK options button.
Use the DOWN button toselect the entry you want todelete.
Press the MENU optionsbutton.
Use the DOWN button toscroll to Delete Entry.
Press the OK options button.
OK
OK
MENU
�COK
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
26
BT Diverse Helpline – 08457 908 070
US
ING
To delete the entire voiceactivated list
Press the DIRECTORY buttontwice.
Display shows Voice Directory:
Select User
Press the OK options button.
Use the UP/DOWN button to select the User number(User 1-4).
Press the OK options button.
Use the DOWN button toscroll to Delete List.
Press the OK options button.
Display shows Delete List?
Press the OK options button.
Display shows List deleted
and you will hear a tone.
Press and hold the REDPHONE button to return to theidle screen.
To enter a user name for avoice user
Press the MENU optionsbutton.
Press the DOWN button untilthe display shows Voice Mail.
Press the OK options button.
Press the DOWN button until the display shows VoicePrompts.
Press the OK options button.
Press the DOWN button untilthe display shows User ListComplete.
Press the OK options button.
Use the UP/DOWN button toselect the user number youwant to enter a name for (User 1-4).
Press the MENU button.
Display shows Change User Name.
Press the OK options button.
Use the �C button to deleteunwanted characters and thenuse the keypad to enter thename you want.
Press the OK options button toconfirm.
Press and hold the REDPHONE button to return to theidle screen.
OK
OK
OK
OK
Display shows Entry has
been deleted! and you willhear a tone.
Press and hold the REDPHONE button to return to theidle screen.
MENU
MENU
OK
OK
OK
OK
�C
OK
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
27
BT Diverse Helpline – 08457 908 070
Press the OK options buttonagain.
Enter the name (for details, see page 17).
Press the MENU options button.The display shows Save Entry.
Press the OK options button to confirm.
Press the RED PHONE buttonuntil you reach the idle display.
OK
MENU
To dial a number in the redial list
Press the REDIAL optionsbutton. The last numberdialled will be displayed.
Press the DOWN navigationbutton to scroll through theredial list.
Press the GREEN PHONEbutton to dial the number.
Redial
Your handset automatically saves thelast 10 telephone numbers dialled into aredial list.
To copy numbers shown inthe redial list to the directory
Press the REDIAL optionsbutton.
Press the DOWN navigationbutton to scroll to the numberyou want to copy.
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsCopy to Directory.
Press the OK options button.OK
MENU
US
ING
OK
Note
To cancel any procedure, press theRED PHONE button until the displayreturns to idle.
To delete a number from theredial list
Press the REDIAL optionsbutton.
Press the DOWN navigationbutton to select the numberfor deletion.
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsDelete Entry.
Press OK to confirm deletion.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
28
BT Diverse Helpline – 08457 908 070
Paging and internal calls
You can alert handset users that theyare wanted, or locate a missing handset.
If you have multiple handsetsregistered to the base you can makeinternal calls between handsets.
Press the INT options button.
A list of all the handsets thatare registered to the base arelisted, you can select any ofthem.
Your handset is identified by INT 1 <.
Press the DOWN navigationbutton to highlight the handsetyou want to call and press theGREEN PHONE button.
INT
Secrecy
When on a call you can talk to someonein the same room, without your callerhearing.
To switch secrecy on/off
During a call:
Press the INT options button.The microphone is switchedoff. The caller hears musicaltones.
Press the RED PHONE buttonto return to the caller.
INT
US
ING
Note
You can also page all handsets bypressing the PAGE button on the basestation.
To transfer an external callbetween handsets
You can forward an externalcall to another handsetregistered to the base.
During an external call:
Press the INT options buttonto display the list of handsets.Your caller hears musicaltones.
Press the UP or DOWNnavigation button to select thehandset you want to call orCall all handsets.
INT
Or
Press the handset number youwant to call on the keypad.
Or
Select the Call All option to page all the handsetsregistered to the base andpress the GREEN PHONEbutton.
The line will be seized by thefirst handset user to answerthe call.
Call All
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
29
BT Diverse Helpline – 08457 908 070
To put an external call on holdwhile you make an internal call
This enables you to ask anotherhandset user a question andthen get straight back to yourcaller.
During a call:
Press the INT options buttonto display the list of handsets.Your caller hears musicaltones.
Press the UP or DOWNnavigation button to select thehandset you want to call.
Or
Press the handset number youwant to call on the keypad.
Press the GREEN PHONEbutton to call.
INT
Press the GREEN PHONEoptions button to call. When theother handset answers you cantell them you are transferringthe call.
Press the RED PHONE buttonto put the call through.
Note
You can also put the call throughwithout announcing it by immediatelypressing the RED PHONE button afterdialling the other handset.
US
ING
To answer a waiting callduring an internal call
If you are making an internalcall and hear the Call Waitingtone you can immediately takethe incoming call.
Press the MENU button.
To accept Call Waiting, pressthe OK options button.
Or
To reject Call Waiting, pressthe DOWN navigation button.
The display shows rejectCall Waiting.
Press the OK options button.
MENU
OK
OK
You can now speak with theother handset user.
To return to yourexternal caller:
Press the MENU button andBack will be displayed.
Select the OK options buttonwhich will reconnect you tothe external call.
MENU
OK
Note
If you accept Call Waiting you willautomatically terminate your internalcall.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
30
BT Diverse Helpline – 08457 908 070
Listening in to an external call
While on an external call anotherhandset user can listen in to theconversation and also choose to jointhe conversation. A tone will sound toindicate when another user joins theconversation. To use this feature youwill need to switch it on, the defaultsetting is off.
To switch listening in on and off
Press the MENU optionsbutton.
Press the DOWN button until the display shows BaseSettings.
Press the OK options button.
Press the DOWN button untilthe display shows AdditionalFeatures.
Press the OK options button.
Press the DOWN button untilthe display shows Listening in.
Press the OK options button.
Display shows System PIN:Enter the system PIN (original setting = 0000).
Press the OK options button.
Display shows Listening in.
To listen in on an external call
When the telephone is beingused by another handset useron an external call, the displaywill show Line in use. If youwish to listen in on the call:
Press the GREEN PHONEbutton.
You can now listen in on thecall. A tone will sound so theother parties know that youare listening in.
To stop listening in, press theRED PHONE button.
Press the OK options button to switch on or off. The tickindicates that listening in isswitched on.
Press and hold the REDPHONE button to return to theidle screen.
OK
OK
OK
OK
OK
MENU
Note
If the first handset user presses theRED PHONE button during the callthey will leave the conversation,however, the handset that is listeningin will still be connected to theexternal caller.
US
ING
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
31
BT Diverse Helpline – 08457 908 070BT Diverse Helpline – 08457 908 070
Caller Display and otherBT Calling Features
IMPORTANT
To use Caller Display and Call Waitingyou must first subscribe to the Servicesfrom your Network Provider. For moreinformation on BT’s Calling Featurescall BT free on 0800 800 150.
Note
Calls that are ‘withheld’, ‘unavailable’or ‘international’ are not stored in theCalls list, as there is no telephonenumber sent via the Network.
Note
If you have a new call in your Callslist, the icon will flash on thehandset display.
If you subscribe to a Caller DisplayService you can see who is calling youon your handset display, as well as thedate and time of their call (unless thenumber has been withheld).
If you have stored a name to go withthe number in your handset directory,the name will be displayed as well.
Please ensure that you have stored thefull telephone number, including the areacode, otherwise the name will not matchthe number stored in the directory.
If the caller has withheld their number,the display will show WITHHELD.
If you call from another internalhandset, the display shows the handsetnumber and INT.
Calls list
The Calls list contains the telephonenumbers of your last 10 callers.
Whether you take a call or not, thecaller’s details are stored in the Callslist. You can display, scroll through anddial numbers in the list and copy theminto the directory.
If a call is received when the Calls listis full then the oldest entry will bedeleted automatically.
The button lets you open:
• Text messages (SMS).
• Answering machine messages.
• Calls list.
BT
CA
LLING
FEA
TU
RE
S
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
32
To view the Calls list
When you have new calls, theicon flashes in the display.
Press the ENVELOPE button.
Press the DOWN navigationbutton until the display shows,e.g. Calls List: 03+07.
In this example, you havereceived 3 new calls and youhave 7 old calls (calls you havealready viewed).
Press the OK options button todisplay the most recent numberthat called you.
Press the UP or DOWNnavigation button to display all your new calls, followed byall your old calls.
WHEN A CALLS LIST ENTRY IS DISPLAYED YOU HAVE THEFOLLOWING OPTIONS:
To call the number:
Press the GREEN PHONEbutton. The number displayedis dialled.
To display the date and timethe call was received:
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsDate and Time.
Press the OK options button.
The date and time of the callare displayed.
Press the OK options button toreturn to the Calls list.
To display the status of the call:
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsStatus.
Press the OK options button.
The display shows whether thecall is a New Call or an OldCall and the number of thecall in the Calls list, e.g. 01/10 –the first call in a list of ten.
Press the OK options button toreturn to the Calls list.
OK
MENU
OK
OK
Note
To exit the Calls list at any time,press the RED PHONE button untilyou reach the idle display.
MENU
OK
OK
BT
CA
LLIN
G F
EA
TU
RE
S
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
33
BT Diverse Helpline – 08457 908 070
To copy a number from theCalls list to the directory:
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsCopy to Directory.
Press the OK options button.
The number is displayed.
Press the OK options button.
The display shows <Enter Name>.
Enter the name of the personusing the keypad.
Press the MENU optionsbutton.
The display shows Save Entry.
Press the OK options button.
Entry Saved is displayed.
The display automaticallyreturns to show the Calls list.
To delete a call from the Calls list:
Press the MENU optionsbutton.
The display shows Delete Entry.
Press the OK options button.
The display shows Entry hasbeen deleted!
The display then shows thenext Calls list entry.
To delete the whole Calls list:
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsDelete List.
Press the OK options button.
The display shows Calls listempty!
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
MENU
OK
MENU
OK
OK
MENU
OK
Voice announced CallerDisplay
When you receive an external call youwill hear the ringer and the caller’sname will be announced if you havesubscribed to your network provider’sCaller Display service and you haverecorded a voice pattern for theincoming number. Please see page 31for more information about Caller Display.
To switch the voiceannouncement on and off
Press the MENU optionsbutton.
Display shows SMS.
Press the DOWN button until the display shows BaseSettings.
MENU
BT
CA
LLING
FEA
TU
RE
S
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
34
BT Diverse Helpline – 08457 908 070
To accept a waiting call
During a call when you hearthe Call Waiting beeps:
The number (and name ifstored in the directory) of thesecond caller will appear onthe display.
Press the MENU optionsbutton.
Display shows Accept Call
Waiting.
Press the OK options button.
Press the UP or DOWNnavigation buttons to togglebetween callers.
Answering machine
For instructions on listening to youranswering machine messages, see pages62 and 64.
an intermittent beep through thehandset. This is to alert you to theother caller waiting to speak to you.
Call Waiting
If you also subscribe to a Call WaitingService, when you are on a call andanother person tries to call you, thesecond caller’s number will appear onthe handset display and you will hear
OK
Other BT Calling Features
Your BT Diverse 5300 handset helps youuse your Network’s special services. Forfull details ask your Network provider.
Options before you make a callBefore making a call you can:• Withhold your number from being
sent for one call.• Switch Call Waiting on/off.• Switch off Ring Back.• Divert all calls to another number
(must be subscribed to).
MENU
SMS (text messaging)
For instructions on using the SMSfunctionality, please refer to the separate‘Using SMS user guide’.
Press the OK options button.
Press the DOWN button untilthe display shows AdditionalFeatures.
Press the OK options button.
Press the DOWN button until the display shows NameAnnouncement.
Press the OK options button.
Press the OK options button to switch on or off. The indicates when it is switched on.
Press and hold the REDPHONE button to return to theidle screen.
OK
OK
OK
OK
BT
CA
LLIN
G F
EA
TU
RE
S
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
35
BT Diverse Helpline – 08457 908 070
To switch Call Waiting on/off
You can choose whether to haveyour Call Waiting serviceswitched on or off depending onwhat you are doing i.e. if youare using the Internet via yourPC and do not want Call Waitingto interrupt you.
Press the MENU options button.MENU
Press the DOWN navigationbutton until the display showsSelect Services.
Press the OK options button.
Press the DOWN navigationbutton until the display showsFor All Calls.
Press the OK options button.
Press the DOWN navigationbutton until display shows Call Waiting.
Press the OK options button.
Press the DOWN navigationbutton to choose between Onor Off.
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
OK
To withhold your numberfrom being sent
Your number appears on thedisplay of the person you call.You can withhold it from thenext call.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsSelect Services.
Press the OK options button.
The display shows WithholdNumber.
Press the OK options button.
Enter the telephone numberyou want to call.
Press the OK options button to dial.
The number is dialled and yournumber is withheld for this call.
OK
OK
OK
MENU
Ring Back Off
If you make a call and thenumber is engaged you canset your telephone to ring youback once the number is freeby pressing 5. If you want tocancel this request i.e. if youhave to go out before the callrings back.
Press the MENU button.
Display shows SelectServices.
MENU
5 jkl
BT
CA
LLING
FEA
TU
RE
S
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
36
BT Diverse Helpline – 08457 908 070
To set Call Divert
You can divert all incomingcalls to another number whereyou can be reached.
You can divert calls:
• All calls – calls are putstraight through to the numberyou have set.
• No answer – calls areforwarded if your phone isnot answered.
• When busy – calls areforwarded if your phone isengaged.
Press the MENU options button.MENU
Note
Call Divert requires subscription from your Network provider. Youmay be charged a subscription fee.
Press the DOWN navigationbutton until the display showsSelect Services highlighted.
Press the OK options button.
Press the DOWN navigationbutton until the display showsFor All Calls.
Press the OK options button.
Display shows Call Divert.
Press the OK options buttonagain.
Press the UP or DOWNnavigation button to displaythe option you want All Calls, No Answer or When Busy.
Press the OK options buttonagain.
Select On or Off.
Press the OK options button.
Enter the telephone numberyou want your calls diverted to.
Press the OK options button.
You will hear a Networkmessage confirming yourdivert request.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
Press the OK options button.
Press the DOWN navigationbutton until Cancel Ringbackis displayed.
You will hear a Networkmessage confirming yourdivert request.
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
OK
OK
BT
CA
LLIN
G F
EA
TU
RE
S
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
37
BT Diverse Helpline – 08457 908 070
Press the OK options button.Display shows Entry Saved.
Press the RED PHONE buttonuntil you reach the idle display.
OKVoice Mail
You can set the 1 button as a quickaccess button to either the answeringmachine or your voice mail service if youhave Call Minder or another networkmessaging service on your telephone line.
Additional features
To set up quick access toyour Voice Mail service whenbehind a switchboard e.g.Meridian Mail
Follow the steps previouslygiven, but when you come toenter the telephone number ofyour messaging service, youwill need to follow the examplebelow:
Enter the access number foryour messaging service, e.g. 7000.
Press and hold the RECALLbutton until P is displayed toenter a pause in the diallingsequence.
Enter your extension number,followed by a hash, e.g. 1234 #.
Press and hold the RECALLbutton until P is displayed toenter another pause in thedialling sequence.
To set one-touch access toyour messages
Press the MENU options button.
Press the DOWN navigationbutton until the display showsVoice Mail.
Press the OK options button.
The display shows Set Key 1.
Press the OK options button.
The display shows NetworkMailbox or Answering Machine.
Press the OK options button.
To select either NetworkMailbox or Answering Machine.
IF Network Mailbox is selected:
Enter the telephone number of your messaging service. For example, 1571 to access the‘BT Answer’ voice mail service.
MENU
OK
OK
OK
R
R
AD
DIT
ION
AL FE
AT
UR
ES
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
38
BT Diverse Helpline – 08457 908 070
Press and hold down the1 button.
When set up it will take you intoyour message service. If duringthe set up you entered yoursecurity PIN as well as thetelephone number you will betaken quickly into yourmessages. If the security PINwas not included you will haveto enter this number now,followed by a #.
You will then be taken intoyour messages.
Press the RED PHONE buttonuntil you reach the idle display.
Note
If you store your security PIN as partof the quick access number, anyonewith access to the handset will be able to retrieve your messages.
To retrieve messages fromyour Voice Mail service
Press the MENU optionsbutton.
Press the DOWN button until the display shows BaseSettings.
Press the OK options button.
To switch Call Director onand off
1
Call Director
If you have more than one handsetregistered to the base station, externalcallers can directly dial a specifichandset.
After dialling your phone number, thecaller is asked to select the number ofthe person they wish to speak to orthey will hear your personal CallDirector announcement. They will have5 seconds to dial the internal handsetnumber. If no one answers, then theanswering machine will pick up the callafter the specified ring delay, if theanswer machine is set to ON. However,even though only the specified handsetwill ring, the call will be displayed andcan be answered by any handsetregistered to the base by pressing theGREEN PHONE button.
For Call Director to work you mustswitch the feature on and you will needto record an announcement.
OK
MENU
AD
DIT
ION
AL
FEA
TU
RE
S
Enter your PIN followed by ahash, e.g. 000000 #.
The entire number shouldlook like this:
7000P1234#P000000#
Press the OK options button.
Press the RED PHONE buttonuntil you reach the idle display.
OK
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
39
BT Diverse Helpline – 08457 908 070
Press the DOWN button until the display shows CallDirector.
Press the OK options button.
Display shows Call Director Activation.
Press the OK options button toswitch on or off. The tickindicates that Call Director isswitched on.
Press and hold the REDPHONE button to return to theidle screen.
OK
OK
You can record your ownpersonal Call Directorannouncement, a typicalannouncement could be, ‘Tospeak to John, press 1, to speakto Anne, press 2,’ or you can usethe pre-recorded announcement.
Press the MENU optionsbutton.
Press the DOWN button until the display shows BaseSettings.
Press the OK options button.
Press the DOWN button until the display shows CallDirector.
Press the OK options button.
Display shows Call Director Activation.
Press the DOWN button until the display shows RecordAnnouncement.
Press the OK options button.
Display shows Press OKSpeak after tone.
Press the OK button. You willhear a tone.
Speak your announcement intothe handset. When you havefinished, press the OK button.
Your announcement will beplayed back to you.
To record a Call Directorannouncement
Press the MENU optionsbutton.
Press the DOWN button until the display shows BaseSettings.
Press the OK options button.
Press the DOWN button until the display shows CallDirector.
Press the OK options button.
Display shows Call Director Activation.
To play your Call Directorannouncement
OK
MENU
OK
OK
OK
OK
MENU
OK
OK
AD
DIT
ION
AL FE
AT
UR
ES
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
40
BT Diverse Helpline – 08457 908 070
Press the DOWN button until the display shows PlayAnnouncement.
Press the OK options button.
Your announcement will beplayed back to you.
OK
Press the MENU optionsbutton.
Press the DOWN button until the display shows BaseSettings.
Press the OK options button.
Press the DOWN button until the display shows CallDirector.
Press the OK options button.
Display shows Call Director Activation.
Press the DOWN button until the display shows DeleteAnnouncement.
Display shows Delete. Are you sure?.
Press the OK options button to confirm.
Press and hold the REDPHONE button to return to theidle screen.
To delete your Call Directorannouncement
MENU
OK
OK
OK
AD
DIT
ION
AL
FEA
TU
RE
S
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
41
BT Diverse Helpline – 08457 908 070
To change the earpiece volumeand handsfree volume
You can choose from:
• 3 earpiece volume levels• 5 handsfree loudspeaker
volume levels.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsAudio Settings.
Press the OK options button.
The display shows EarpieceVolume.
Press the OK options button.You hear the current earpiecevolume.
Press the LEFT or RIGHTnavigation button to set thevolume level you want.
Press the OK options button.
Press the DOWN navigationbutton to select the handsfreevolume.
Press the OK options button.You hear the current handsfreevolume.
Press the LEFT or RIGHTnavigation button to set thevolume level you want.
Press the OK options button toconfirm and save the settings.
Press the RED PHONE buttonuntil you reach the idle display.
Handset settingsYou can choose a range of settings to suit yourpersonal preferences.
To set the ringer volume and melody
You can choose from:
• 5 ringer volumes (originalsetting = 3)
• Crescendo ring (increasingvolume)
• Ringer off• 10 ringer melodies
Press the MENU options button.
Press the DOWN navigationbutton until the display showsAudio Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsRinger Volume.
Press the OK options button.You hear the current ringervolume.
MENU
OK
OK
MENU
OK
OK
OK
OK
OK
HA
ND
SE
T S
ET
TIN
GS
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
42
BT Diverse Helpline – 08457 908 070
Press the LEFT or RIGHTnavigation button to set theringer level you want.
Press the OK options button.
Press the DOWN navigationbutton to select the ringermelody.
Press the OK options button.
Select whether external calls orinternal calls:
Press the OK options button.
Press the UP or DOWNnavigation button to set theringer melody you want. The melody is played and itsnumber shown.
Press the OK options button toconfirm and save the settings.
A is displayed next to the Set melody.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
OK
Shortcut button
If you want to switch the handsetringer off quickly you can also pressand hold the button. The icon is displayed. To turn the handsetringer back on press and hold downthe button again and the symbolwill disappear.
To change the displaylanguage
Press the MENU options button.
Press the DOWN navigationbutton until the display showsHandset Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsLanguage.
Press the OK options button.
Press the DOWN navigationbutton to display the languageyou want.
Press the OK options button to confirm.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
MENU
HA
ND
SE
T S
ET
TIN
GS
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
43
BT Diverse Helpline – 08457 908 070
Alarm clock
You can use your handset as an alarmclock. You must set the date and timebefore the alarm will work. The alarm willring daily until the setting is turned off.
To set the alarm
Press the ALARM CLOCKoptions button.
Display shows Alarm Clock.
Press the OK options button.
Display shows Enter alarm
time and the first digit of thetime will be flashing.
Enter the time you want thealarm to go off at.
Press the OK options button.
Use the UP/DOWN navigationbutton to select am/pm if in 12hour mode.
Press the OK options button.
Display shows Entry Saved.
Press the RED PHONE buttonuntil you reach the idle display.
The icon will be displayedin the top right of the handsetdisplay to indicate that thealarm has been set.
To stop the alarm ringing
When the alarm goes off itsounds like an incoming calland lasts for about 30 seconds.The display will also show < < < Alarm Clock > > > flashing.
Press any button to switch thealarm off.
To cancel the alarm setting
The alarm will ring daily untilyou cancel the setting.
Press the ALARM CLOCKoptions button.
Display shows Alarm Clock
with a above the OKoptions button.
Press the OK options button.
You will hear a tone and the will disappear. Press the
RED PHONE button until youreach the idle display.
The icon will havedisappeared from the top ofthe handset display.
Note
The alarm will only sound if thehandset is in idle mode. The alarmwill not sound if the Room Monitorfunction is being used.
OK
OK
OK
OK
HA
ND
SE
T S
ET
TIN
GS
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
44
BT Diverse Helpline – 08457 908 070
Appointment call
You can use your handset to remindyourself of an appointment. You can setthe time and date of the appointmentand enter a name for it. The alarm willring on the time and date you have set.
To set the appointment call
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsCalender/Clock.
Press the OK options button.
Display shows Set Appointment.
Press the OK options button.
Display shows Enter Date:
and the first digit is flashing.
Enter the day and month ofthe appointment, e.g . for 20thMay enter 20.05.
Press the OK options button.
Display shows Enter Time:
and the first digit is flashing.
Enter the hours and minutesof the appointment.
Press the OK options button.
Use the UP/DOWN navigationbutton to select am/pm if in 12hour mode.
Press the OK options button.
Display shows < Enter Text >.
Enter a name for theappointment, e.g. Dentist,using the keypad letters.
Press the OK options button.
Display shows Entry Saved.
Press the RED PHONE buttonto return to the idle display.
The icon will be displayedin the top right of the handsetdisplay to indicate that theappointment has been set.
Note
Your handset will only display anappointment if the handset is in idlemode. An appointment will not bedisplayed if the Room Monitor functionis being used or if a call is in progress.
MENU
OK
OK
OK
OK
OK
OK
HA
ND
SE
T S
ET
TIN
GS
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
45
BT Diverse Helpline – 08457 908 070
To stop the appointment callalarm ringing
When the alarm goes off itsounds like an incoming calland lasts for about 30 seconds.The display will also flash thename of the appointment.
Press the OK options button toswitch the alarm off.
To cancel a set appointment call
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsCalender/Clock.
Press the OK options button.
Display shows Set Appointmentwith a underneath it.
Press the OK options button.
You will hear a tone and the will disappear to indicate
that the appointment has beencancelled.
Press the RED PHONE buttonuntil you reach the idle display.
The icon will havedisappeared from the top ofthe handset display.
To switch off your handset’sbeeps and tones
You can switch off and on:
• Key beeps when you presseach button on your handset
• Confirmation beeps when youhave finished making a settingor action on your handset.
• Battery Low warning beep.You can also set this to soundonly during a call.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsAudio Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsAdvisory Tones.
Press the OK options button.
Press the OK navigationbutton to switch the key tonesOn or Off.
Press the DOWN navigationbutton to move to the next line.
Press the OK options button.
Press the UP or DOWNnavigation button to switch thebattery low beep On or Off or tosound only during a call.
Press the OK options button toconfirm the settings.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
OK
OK
OK
MENU
OK
MENU
OK
OK
HA
ND
SE
T S
ET
TIN
GS
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
46
BT Diverse Helpline – 08457 908 070
To switch auto talk on or off
When you receive a call, youcan answer it simply by liftingthe handset off the base station.This is called auto-talk. Whenyou switch auto-talk off, youanswer all calls by pressingthe GREEN PHONE button.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsHandset Settings.
Press the OK options button.
The display shows AutoAnswer.
Press the OK options button.A indicates auto talk isswitched on. Press the OKoptions button again to switchauto-talk off.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
To reset a handset
You can restore a handset toits factory settings.
The handset’s Registration,the Directory and the Calls listare not affected.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsHandset Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsReset Handset.
Press the OK options button.
The display shows reset todefault?
Press the OK options button toconfirm reset.
The settings after a reset will be:
Ringer volume 3Ringer melody 1Auto talk OnBattery low beep OnRoom monitor level offRoom monitor level highTime control offDisplay language EnglishRedial list deleted
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
OKHA
ND
SE
T S
ET
TIN
GS
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
47
BT Diverse Helpline – 08457 908 070
To give a handset a namerather than a number
The handsets when registeredare assigned numbers e.g. INT 1.You can give the handset aname instead of a number tomatch the user or location, e.g. Anne or Office. The name can be up to 10characters long.
Press the INT options buttonto enter the internal call menu.
Press the UP or DOWNnavigation button to select thehandset you want to changethe name or number of.
Press the DOWN navigationbutton to display ChangeHandset Name.
To switch keyguard on and off
You can lock the keypad so thatit cannot be used accidentallywhile carrying it around.
Press and hold the # button.When the keyguard isswitched on, the display willshow the icon.
Press and hold the # button toswitch the keyguard off.
INT
To change the internal numberof a handset
Your handsets are automaticallyassigned internal numbersbetween 1-6. You can changethese numbers.
Press the INT options buttonto display the list of handsets.
Press the UP or DOWNnavigation button to select thehandset you want.
Press the MENU optionsbutton.
Edit Handset No. is displayed.
Press the OK options button.
MENU
OK
Note
This name will only appear in theinternal list of handsets.
INT
Press the OK options button.
Press the �C options button to delete the old name.
Enter the name you want (seepage 17).
Press the OK options button toconfirm.
Press the RED PHONE buttonuntil you reach the idle display.
OK
OK
�C
HA
ND
SE
T S
ET
TIN
GS
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
48
BT Diverse Helpline – 08457 908 070
To switch walk and talk modeon and off
To switch walk and talk on:
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsAdditional Features.
Press the OK options button.
Display shows Room Monitor.
Press the DOWN navigationbutton until the display showsWalk and Talk.
Press the OK options button.
You will hear a tone and thedisplay will show Walk and Talk.
To switch walk and talk off:
Press the MENU optionsbutton.
Display shows Walk and Talk
Off.
Press the OK options button.
The display will return to theidle screen.
Enter an available number. If the number is alreadyassigned to another handsetyou hear a beep. Select anothernumber.
If required, press the UP orDOWN navigation button toselect another handset and usethe keypad to change thenumber.
Press the OK options button to confirm.
Press the RED PHONE buttonuntil you reach the idle display.
OK
• The handsets are registered todifferent bases but are both set toBest Base.
• One of the handsets is not registeredand the other handset is registered asBest Base.
• Neither handset is registered.
Walk and talk
If you have more than one Diverse 5300handset then you can use the walk andtalk mode. This allows two handsets tocommunicate with each other outsidethe range of the base station. When theyare out of range, however, they cannotreceive external calls. The maximumrange between the communicatinghandsets is 300 metres outdoors inideal conditions. Please note thatbatteries are used more quickly in walkand talk mode.
Communication between two handsets ispossible when:
• Both handsets are registered to thesame base and have currentlyselected that base.
MENU
OK
OK
MENU
OK
HA
ND
SE
T S
ET
TIN
GS
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
49
BT Diverse Helpline – 08457 908 070
To use walk and talk
To call a handset:
When you have switched walkand talk mode on for at leasttwo handsets as shown onpage 48:
Press the GREEN PHONEbutton.
Display will show Walk and Talk
Call to all
All handsets that are in walkand talk mode will be called.The connection will be madewith the first handset toanswer the walk and talk call.
To answer a call:
Press the GREEN PHONEbutton to take the call.
To end a call:
Press the RED PHONE button.
Room monitor
You can use a handset as a room monitor.If a certain noise level is reached, forexample a baby crying, the handset willautomatically dial an internal or externalnumber which you have set.
The following points should be consideredwhen using the room monitor:
• If you store an external number thathas an answering machine connected,it should be switched off.
• Make sure Call barring is not set.
• Any incoming calls on the handsetbeing used as the room monitor willnot ring at the handset, however, the display will show when you havea call.
• The battery power is used up morequickly. If using for long periods oftime it may be advisable to place thehandset in the base to ensure that thebattery does not run out.
• When an external number is called itwill ring for approximately 90 secondsbut room monitor calls to an internalnumber are unlimited.
HA
ND
SE
T S
ET
TIN
GS
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
50
BT Diverse Helpline – 08457 908 070
To enter an external orinternal number for yourroom monitor call
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsAdditional Features.
Press the OK options button.
Display shows Room Monitor.
Press the OK options button.
Display shows CallInternal
Either:
To enter an internal number:
Press the OK options button.
Enter the internal handsetnumber.
Press the OK options button.
Or:
To enter an external number:
Press the DOWN navigationbutton to scroll to Call
External
and press the OK optionsbutton.
Display shows < Enter Number >
Enter the telephone number.
Display shows Entry Saved
and then Room Monitor set to:
with the last four digits of thetelephone number.
To set the room monitorsensitivity level
Press the MENU optionsbutton.
Press the DOWN navigationbutton until the display showsAdditional Features.
Press the OK options button.
Display shows Room Monitor.
Press the OK options button.
Press the DOWN navigationbutton until the display showsLevel.
Press the OK options button.
Use the UP/DOWN navigationbutton to select either Low orHigh.
Press the OK options button.
A will be displayed toindicate that the level has been set.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
OK
OK
OK
MENU
OK
OK
OK
OKHA
ND
SE
T S
ET
TIN
GS
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
51
BT Diverse Helpline – 08457 908 070
To switch the room monitoroff from another phone
When you are called by theroom monitor you can switchoff the room monitor from that phone.
Answer the call.
Press the 9 and # button. The room monitor will beswitched off.
To switch the room monitor off
Press the MENU optionsbutton.
Display will show Room Monitor off.
Press the OK options button.
Note
The other room monitor functions, e.g. no ringer will remain until youpress the MENU options button and OKoptions button on the handset that isset to room monitor.
MENU
OK
9wxyz
HA
ND
SE
T S
ET
TIN
GS
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
52
BT Diverse Helpline – 08457 908 070
Base station settings
Press the OK options button tosave the new PIN.
Press the RED PHONE buttonuntil you reach the idle display.
To change the base station PIN
Press the MENU options button.
Press the DOWN navigationbutton until the display showsBase Settings.
Press the OK options button.
Select System PIN.
Press the OK options button.
Enter the current PIN (original setting = 0000).
Press the OK options button.
Enter the new PIN.
Press the OK options button.
Repeat the new PIN to confirm.
MENU
OK
OK
OK
OK
OKBase station PIN (PersonalIdentification Number)
Your base station PIN has a defaultsetting of 0000 but you may want tochange this to prevent unauthorised useof the handset(s).
If you change your PIN keep a record ofthe new number by writing it in thespace provided on page 9.
To reset the base
You can restore a base stationto its factory settings.Resetting the base will not affectthe system PIN or handsetregistration.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsBase Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsBase Reset.
Press the OK options button.
Enter the current PIN(original setting = 0000.)
Press the OK options button.
Display shows reset to
default?
Press the OK options button toconfirm reset.
OK
MENU
OK
OK
OK
BA
SE
SE
TT
ING
S
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
53
BT Diverse Helpline – 08457 908 070
The settings after a reset will be:
Calls list deletedHandset names INT 1- INT 6Dialling mode toneFlash time 100msPrefix deletedPause after prefix 3secsSMS provider Pre-set numbernumber switched onSMS incoming and outgoing lists deletedVoice mail deleted
Press the RED PHONE buttonuntil you reach the idle display.
To set repeater mode
You can extend the range ofyour base station by purchasinga BT Diverse repeater. Thisboosts the signal and allowsyou to use your handsetfurther away from the basestation. If you want to use a BT Diverse repeater, you mustswitch this mode on.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsBase Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsAdditional Features.
Press the OK options button.
Press the DOWN navigationbutton until the display showsRepeater Mode.
Press the OK options button.Display shows Changerepeater setting.
Press the OK options button.
The message states “Pleasewait”. The phone will return to the main idle screenautomatically.
MENU
OK
OK
OK
OK
Note
The icon beside Repeater mode
shows that it is ON.
BA
SE
SE
TT
ING
S
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
54
BT Diverse Helpline – 08457 908 070
Setting up andpersonalising youranswering machineYou can operate your BT Diverse 5350answering machine from:
• The base unit
• The handset
• Remotely from any externalTouchtoneTM telephone.
The factory setting for the answeringmachine is ON, so you can use it assoon as you have charged up your BTDiverse 5350. Your callers will begreeted with a pre-recorded outgoingmessage ‘Hello, your call cannot betaken at the moment, so please leaveyour message after the tone’.
You will need to set the date and time(if you have not already done so) sothat you will know when each messagewas received. You can set the date andtime manually (see page 14) or if youhave subscribed to your network’sCaller Display service, the date andtime will be set automatically as soon as you receive your first call.
Outgoing messages
The outgoing message is the greeting a caller first hears when the answeringmachine picks up their call. Your BTDiverse 5350 gives you a choice of 2 outgoing messages, one for ‘Answerand Record mode’ and one for ‘AnswerOnly mode’:
Answer and Record
The pre-recorded outgoing message forAnswer and Record mode is:
“Hello, your call cannot be taken at themoment, so please leave your messageafter the tone”.
If you wish, you can record your ownoutgoing message. See ‘To record yourown outgoing message’, on page 55.
When the answering machine takes acall, your BT Diverse 5350 will playyour Answer and Record message andthen your caller can leave a message.
AN
SW
ER
ING
MA
CH
INE
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
55
BT Diverse Helpline – 08457 908 070
Answer Only
There is no pre-recorded message forAnswer Only so you will need to recordyour own, remembering to tell yourcaller that they will not be able to leavea message. See ‘To record your ownoutgoing message’, opposite.
When the answering machine takes acall, your BT Diverse 5350 will playyour Answer Only message but will notallow your caller to leave a message.
To record your own outgoingmessage
Press the MENU optionsbutton.
Press the DOWN button untilthe display shows Voice Mail.
Press the OK options button.
Press the DOWN button until the display showsAnnouncements.
Press the OK options button.
The display shows Record Announcement.
If you want to record a messagefor Answer and Record:
Press the OK options button.Or
Note
The minimum outgoingmessage length is 4 secondsand the maximum length is 2 minutes and 50 seconds.
If you record a message of lessthan 4 seconds, the displayshows Recording too short!If you pause during recordingfor longer than 2 secondsrecording is stopped.
MENU
OK
OK
OK
AN
SW
ER
ING
MA
CH
INE
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
56
BT Diverse Helpline – 08457 908 070
To play your outgoingmessage
Press the MENU optionsbutton.
Press the Down button untilthe display shows Voice Mail.
Press the OK options button.
Press the DOWN button until the display showsAnnouncements.
Press the OK options button.
Press the DOWN button untilthe display shows PlayAnnouncement, to play yourAnswer and Record message.
Or
Press the DOWN button againto display Play Announce Only
to play the Answer Onlymessage.
Press the OK options button.
You will hear your outgoingmessage via the loudspeaker.
Press and hold the REDPHONE button to return to theidle screen.
MENU
OK
OK
OK
Note
If you have not recorded anAnswer Only outgoingmessage the display willshow Announce only not
available!
If you want to record a messagefor Answer Only:
Press the DOWN button untilthe display shows RecordAnnounce Only and then pressthe OK options button.
The display shows Press “OK” Speak after tone.
Press the OK options button to confirm you are ready torecord your message.
After you hear the short beep,speak your outgoing messageclearly into the handset.
To stop recording press theOK options button.
The display shows Recordingsaved, you hear a confirmationtone and your message isplayed back to you.
Press and hold the REDPHONE button to return to theidle screen.
OK
OK
OK
Note
To cancel recording at anytime, press the button.
If you cancel while recording:In Answer and Record mode – the display will showAnnouncement deleted! andthe pre-recorded outgoingmessage will be used again.
In Answer Only mode – thedisplay will show Announceonly not available!
AN
SW
ER
ING
MA
CH
INE
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
57
BT Diverse Helpline – 08457 908 070
Press and hold the REDPHONE button to return to theidle screen.
To delete your outgoingmessage
If you delete your own outgoingmessage:
In Answer and Record mode –
The pre-recorded outgoingmessage is automaticallyreinstated.
In Answer Only mode –
The answering machineswitches itself off.
Press the MENU optionsbutton.
Press the Down button untilthe display shows Voice Mail.
Press the OK options button.
Press the DOWN button until the display showsAnnouncements.
Press the OK options button.
MENU
OK
OK
Note
If you have not recorded anAnswer Only outgoingmessage the display willshow Announce only not
available!
To select the outgoingmessage your callers will hear
Press the MENU optionsbutton.
Press the Down button untilthe display shows Voice Mail.
Press the OK options button.
Press the DOWN button until the display showsAnnouncements.
Press the OK options button.
Press the DOWN button untilthe display shows Set Answer
Mode.
Press the OK options button.
The display shows Answer and Record.
To select Answer and Record:
Press the OK options button,
A shows Answer andRecord mode is selected.
Or
To select Answer Only:
Press the DOWN button againto display Announce Only.
Press the OK options button.
A shows Answer Onlymode is selected.
MENU
OK
OK
OK
OK
OK
AN
SW
ER
ING
MA
CH
INE
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
58
BT Diverse Helpline – 08457 908 070
Answer Delay
Answer delay sets the number of timesyour BT Diverse 5350 will ring beforethe answering machine picks up a calland starts playing the outgoingmessage.
You can choose for the answeringmachine to pick up immediately, after10 seconds, after 20 seconds (pre-setsetting) or after 30 seconds. You canalso select ‘Auto’ which is the TimeSaver setting.
Time Saver can save you the cost of acall when you want to ring in to find outif you have new messages.
• If your answering machine answersafter 10 seconds, you have newmessages.
• If it answers after 20 seconds, you donot have new messages.
So if you wait for approx. 15 seconds,you can end the call without the cost ofbeing connected, knowing you have nonew messages.
Press the DOWN button until the display shows Delete Announcement.
If you want to delete the Answerand Record Message:
Press the OK options button.
Or
If you want to delete the AnswerOnly message:
Press the DOWN button again to display Delete Announce Only.
Then, press the OK optionsbutton.
The display shows Delete Are you sure?
Press the OK options button toconfirm.
The display showsAnnouncement deleted!
Press and hold the REDPHONE button to return to theidle screen.
OK
OK
OK
AN
SW
ER
ING
MA
CH
INE
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
59
BT Diverse Helpline – 08457 908 070
To change the answer delaysetting
Press the MENU optionsbutton.
Press the DOWN button untilthe display shows Voice Mail.
Press the OK options button.
Press the DOWN button untilthe display shows Ring Delay.
Press the OK options button.
Press the UP or DOWN buttonto select the setting you want – Immediately, 10 sec, 20 sec, 30 sec or Auto.
Press the OK options button toconfirm.
A is shown next to theselected answer delay setting.
Press and hold the REDPHONE button to return to theidle screen.
Setting the message length
You can specify the time limit yourcallers have to leave a message. Thechoices are 30 seconds, 60 seconds,120 seconds (this is the factory setting)or Maximum (remaining record time).
To adjust the message length
Press the MENU optionsbutton.
Press the DOWN button untilthe display shows Voice Mail.
Press the OK options button.
Press the DOWN button untilthe display shows Records.
Press the OK options button.
The display shows MessageLength.
Press the OK options button.
Press the UP or DOWN buttonto select the required messagelength – Maximum, 30 sec, 60 sec or 120 sec.
Press the OK options button toconfirm.
A is shown next to theselected message length.
Press and hold the REDPHONE button to return to theidle screen.
MENU
MENU
OK
OK
OK
OK
OK
OK
OK
AN
SW
ER
ING
MA
CH
INE
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
60
BT Diverse Helpline – 08457 908 070
Call screening
From your base station or handset, youcan listen in to a caller leaving theirmessage. This feature can be switchedon or off on either the handset or onthe base station. The factory settingis on.
To use call screening
Press the MENU optionsbutton.
Press the Down button untilthe display shows Voice Mail.
Press the OK options button.
Press the DOWN button until the display shows CallScreening.
Press the OK options button.The display shows Handset.
To switch the HandsetLoudspeaker ON or OFF:
Press the OK options button.
A shows when callscreening is set to ON.
To switch the Base LoudspeakerON or OFF:
Press the Down button untilthe display shows Base.
Press the OK options button.
A shows when callscreening is set to ON.
Quick access button setting
Your BT Diverse 5350 comes preset sothat you can quickly access youranswering machine messages bypressing the ENVELOPE button.
If you have Call Minder or a NetworkMessaging Service set up on your BTDiverse 5350 you may want to changethis setting, so that when you press the ENVELOPE button you have quickaccess to your mailbox, instead of to thebuilt-in answering machine. For moreinformation on Voice Mail, see page 37.
Note
During a call you can switch off callscreening by pressing the RED PHONEbutton.
MENU
OK
OK
OK
OK
Press and hold the REDPHONE button to return to theidle screen.
AN
SW
ER
ING
MA
CH
INE
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
61
BT Diverse Helpline – 08457 908 070
Using the BT Diverse5350 answering machinevia the base unit
You can operate and use the mainanswering machine functions via thebuttons on the base, when the handsetis in standby mode.
For more advanced functions you willneed to refer to the instructions in thesection ‘Using the BT Diverse 5350answering machine via the handset’.
Note
If the answering machine is beingoperated from the handset or it is recording a message, it cannotbe operated from the base at thesame time.
To switch the answeringmachine on and off
Press the ANSWERINGMACHINE button to switchON or OFF.
When you switch the answeringmachine ON:
The ANSWERING MACHINEbutton lights up and theavailable recording time isannounced.
In idle mode, the handsetdisplay shows the icon.
When you switch the answeringmachine OFF:
The ANSWERING MACHINEbutton light goes out and the
icon disappears from thehandset display.
Del
Page
Vol
�� ���/�
+–SkipSkip Play/Stop
OGMAns
On/Off
OGMAns
On/Off
AN
SW
ER
ING
MA
CH
INE
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
62
BT Diverse Helpline – 08457 908 070
To adjust the loudspeakervolume during playback
Press the – button to decreasethe volume.
Press the + button to increasethe volume.
To playback messages
Press the �/■ button.
During playback:
Press the � button to repeatthe current message.
Press the � button twice toskip back to the previousmessage.
Press the � button to play thenext message.
Press the � button twice toskip forward to the messageafter next.
Press the �/■ button to stopplayback.
Press the DEL button to deletethe current message.
New message indicator
If you have a new message stored onyour answering machine, theANSWERING MACHINE button lighton the base will flash to alert you. This will still happen, even when theanswering machine is switched off.
�/�
Play/Stop
�/�
Play/Stop
Del
��
Skip
��
Skip
��
Skip
��
Skip
–
+
AN
SW
ER
ING
MA
CH
INE
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
63
BT Diverse Helpline – 08457 908 070
Using the BT Diverse5350 answering machinevia the handset
Note
If the answering machine is beingoperated from the base or it is recording a message, it cannotbe operated from the handset at thesame time.
To switch the answeringmachine on and off
Press the MENU optionsbutton.
Press the DOWN button untilthe display shows Voice Mail.
Press the OK options button.
Press the DOWN button untilthe display shows AnswerMachine.
Press the OK options button.
The display will show a when the answering machineis set to ON.
When you switch the answeringmachine ON:
The ANSWERING MACHINEbutton lights up and theavailable recording time isannounced.
In idle mode, the display showsthe icon.
When you switch the answeringmachine OFF:
The ANSWERING MACHINEbutton goes out and the icon disappears from thedisplay.
MENU
OK
OK
To interrupt a call
If a caller is leaving a message,you can interrupt and take thecall at the handset.
While the caller is leaving theirmessage:
Press the GREEN PHONEbutton. The machine stopsrecording and you can talk toyour caller.
AN
SW
ER
ING
MA
CH
INE
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
64
BT Diverse Helpline – 08457 908 070
Note
If 2 or more seconds have alreadybeen recorded when you take the call,the call will still be displayed as anew message.
To listen to your messages
Press the ENVELOPE button.
Press the DOWN button untilthe display shows e.g.Answering Mach. 01+04.
• The first 2 digits (e.g. 01)refer to the number of newmessages saved.
• The last 2 digits (e.g. 04)refer to the number of oldmessages saved.
Press the OK options button.
Your message(s) will beplayed back to you over thehandset loudspeaker.
Playing messages
Playback begins with the firstnew message. At the start ofeach message, the number ofthe message and the day andtime the message was receivedare announced.
When all new messages havebeen played, old messages willfollow.
If there are no new messages,just the old messages will playback.
At the end of all messages,you hear the end of messagestone.
Once you have played back amessage it is classed as an‘old’ message.
Answering machine operationduring playback:
To pause playback:
Press the MENU options button,‘Pause’ is announced and thedisplay shows Continue.
Press the OK options button toresume playback.
To change the playback volume:
Press the MENU options button,‘Pause’ is announced and thedisplay shows Continue.
Press the DOWN button untilthe display shows Volume.
Press the OK options button.
OK
MENU
OK
New message indicator
If you have a new message stored onyour answering machine, the iconon the handset display will flash to alertyou. This will still happen, even whenthe answering machine is switched off.
OK
MENU
AN
SW
ER
ING
MA
CH
INE
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
65
BT Diverse Helpline – 08457 908 070
Note
If playback is stopped for more than aminute the answering machine returnsto the idle screen.
Press the MENU options button.
‘Pause’ is announced.
Press the DOWN button untilthe display shows Delete all.
Press the OK options button.
The display shows Really?
Press the OK options button.
Deleted is displayed and‘Messages deleted’ is announced.
Press and hold the REDPHONE button to return to theidle screen.
MENU
OK
OK
Press the LEFT or RIGHTbutton to decrease or increasethe volume.
To repeat the current message:
Press the UP button.
To skip back to the previousmessage:
Press the UP button twice.
To play the next message:
Press the DOWN button.
To skip forward to the messageafter next.
Press the DOWN button twice
To delete the current message.
Press the �C options button.Message deleted! is displayedand announced.
Press and hold the REDPHONE button to return to theidle screen.
�C
To delete all messages
You can only delete oldmessages, so you must listento your messages before youcan delete them.
To record a memo message
You can record a memo thatother users can listen to anddelete just like a message thathas been received.
Press the MENU optionsbutton.
Press the DOWN button untilthe display shows Voice Mail.
Press the OK options button.
Press the DOWN button until the display shows Record Memo.
Press the OK options button.
Display shows Press OK.Speak after tone.
Press the OK button andspeak your message.
MENU
OK
OK
OK
AN
SW
ER
ING
MA
CH
INE
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
66
BT Diverse Helpline – 08457 908 070
The display shows EntrySaved and you hear aconfirmation tone.
Playback then resumesautomatically.
To copy a telephone numberof a message to the directory
During message playback:
Press the MENU optionsbutton.
‘Pause’ is announced.
Press the DOWN button until the display shows Copy to Directory.
Press the OK options button.
The display shows the callerstelephone number.
Press the OK options button.
The display show <Enter Name>.
Enter a name using thekeypad.
Press the MENU optionsbutton .
The display shows Save Entry.
Press the OK options button.
To record your voicecommands
Press the MENU optionsbutton.
Press the DOWN button untilthe display shows Voice Mail.
Press the OK options button.
Press the DOWN button until the display shows VoicePrompts.
Press the OK options button.
Display shows Record Word.Press the OK options button.
MENU
OK
OK
Press the OK button to stoprecording.
OK
OK
MENU
Operating the answeringmachine using voiceactivation
You can use voice commands to controlmessage playback. To use voice activationyou must switch the voice promptsfeature on. Four users (User 1 to 4) canstore a recording of the commandsDelete, Forward and Back. Whenrecording you must speak all 3 commandsin the above order.
MENU
OK
OK
OK
AN
SW
ER
ING
MA
CH
INE
Note
If you press the RED PHONE buttonwhile recording a memo, the recordingwill be cancelled and the memo willnot be saved.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
67
BT Diverse Helpline – 08457 908 070
Display shows Record Word:
Select User.
Press the OK options button.
Press the UP/DOWN button to select the User you want(User 1-4).
Press the OK options button.
Display shows Press OK.Speak after tone.
Press the OK options button.
You will be prompted to speakthe words Delete, Forwardand Back. You will be asked torepeat the command eachtime. If the command soundstoo different the prompt willask you to speak them again.You will hear a tone to indicatethat the command has beensaved each time.
Press and hold the REDPHONE button to return to theidle screen.
OK
OK
OK
Press the DOWN button until the display shows VoicePrompts.
Press the OK options button.
Display shows Record Word.
Press the DOWN button until the display shows VoiceControl.
Press the OK options button to switch on and off. The tickindicates that the feature isswitched on.
Press and hold the REDPHONE button to return to theidle screen.
To switch the voice promptson and off
Press the MENU optionsbutton.
Press the DOWN button untilthe display shows Voice Mail.
Press the OK options button.
To operate the answeringmachine using voice activation
Whilst playing messages usingthe handset:
Press and hold the GREENPHONE button.
The loudspeaker will come onand you will hear a tone.
Speak your command (Delete,Forward or Back). If deleting amessage, you will be asked torepeat the word Delete toconfirm deletion.
MENU
OK
OK
OK
AN
SW
ER
ING
MA
CH
INE
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
68
BT Diverse Helpline – 08457 908 070
RE
MO
TE
AC
CE
SS
To switch on your answeringmachine from another phone
If you forget to switch youranswering machine on, youcan do it from another phone.
Dial your telephone numberand let the phone ring forapproximately 1 minute.
When you hear theannouncement ‘Please enterPIN’. Enter the base PIN(must be changed from 0000).
The recording time left will beannounced. Any messages areplayed back to you.
You can operate your answeringmachine from any external TouchtoneTM
phone by phoning your BT Diverse 5350and entering your base station PIN.
Using this code prevents other peoplefrom accessing your answering machinefunctions without your permission.
IMPORTANT
You must change the base station PIN from the Original setting of 0000for your remote access to function. See ‘To change the base station PIN’,page 52.
To access and play youranswering machine messagesfrom another phone
Dial your telephone number.
When you hear your outgoingmessage:
Press the 9 button.
Enter your base PIN.
Your machine tells youwhether you have any newmessages. The messages arenow played back.
To control the answering machinefunctions during playback:
To repeat the current message.Press twice to skip back toprevious message.
To pause/resume playback.
To skip forward to the nextmessage.
Press twice to skip to thefollowing message.
To delete the current message.
When you end the call, youranswering machine will beswitched on.
Remote access
9wxyz
1
2 abc
3 def
0 +
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
69
BT Diverse Helpline – 08457 908 070
AD
DIT
ION
AL H
AN
DS
ET
S
Using additionalhandsets and bases
Registering additionalhandsets
If you purchase new handsets to usewith your current BT Diverse 5350,they will not be pre-registered to a basestation. You will need to do this beforeyou can use them.
To register a new BT Diverse5300 handset to a 5350 basestation
For this method of registrationyour handset must be a BT Diverse 5300.
Place your handset in the basestation.
Ensure that the handset isswitched on.
After about 1 minute, thehandset’s internal number willbe displayed, e.g. INT 2.
The next available internalnumber (2-6) has beenautomatically assigned to thehandset.
5
1 2 3
4 6
7 8 9
0
abc def
ghi jkl mno
tuv wxyzpqrs
+
R
➤
➤
INT MENU
1
5
1 2 3
4 6
7 8 9
0
abc def
ghi jkl mno
tuv wxyzpqrs
+
R
➤
➤
INT MENU
1
5
1 2 3
4 6
7 8 9
0
abc def
ghi jkl mno
tuv wxyzpqrs
+
R
➤
➤
INT MENU
1
5
1 2 3
4 6
7 8 9
0
abc def
ghi jkl mno
tuv wxyzpqrs
+
R
➤
➤
INT MENU
1
5
1 2 3
4 6
7 8 9
0
abc def
ghi jkl mno
tuv wxyzpqrs
+
R
➤
➤
INT MENU
1
5
1 2 3
4 6
7 8 9
0
abc def
ghi jkl mno
tuv wxyzpqrs
+
R
➤
➤
INT MENU
1
Del
Page
Vol
�� ���/�
+–SkipSkip Play/Stop
OGMAns
On/Off
BT Diverse 5350
Up to six handsets can be registeredand operated from the BT Diverse 5350base station. This allows you to makean internal call between two handsetswhile a third is making an external call.
Each handset can only be registeredwith one base at a time.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
70
BT Diverse Helpline – 08457 908 070
AD
DIT
ION
AL
HA
ND
SE
TS
If the base station is a BT Diverse 5310 or 5350 basepress the PAGE button forapproximately three seconds.
After approximately one minutethe handset will display itsinternal number. The handsetis now registered and thehandset display will return tothe idle screen.
If the base is not a 5310 or5350 you will need to followthe user guide for the basestation you are registering the5300 handset to.
To manually register a BT Diverse 5300 handset toanother base station
If you want to register yourhandset to another base stationyou will need to manuallyregister it.
On the handset to be registered:
Press the MENU options button.
Press the DOWN navigationbutton until the display showsHandset Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsRegister Handset.
Press the OK options button.
Enter system PIN.
Press the OK options button.
MENU
OK
OK
OK
Note
If all internal numbers have beenassigned then the internal number 6will be re-assigned.
You can change the internal handsetnumber if you wish, see page 47.
Note
To make internal calls or pagehandsets, see page 28.
Page
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
71
BT Diverse Helpline – 08457 908 070
AD
DIT
ION
AL H
AN
DS
ET
S
To de-register a handset
Press the INT navigationbutton to display the list ofinternal handsets registered to the base.
Press the UP or DOWNnavigation button to select thehandset you want to de-register.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsDe-register Handset.
Press the OK options button.
Enter the base station PIN(original setting = 0000).
Press the OK options button.
Display shows de-registerhandset?
Press the OK options buttonto confirm de-registration.
Press the RED PHONE buttonto return to the idle screen.
MENU
OK
OK
OK
Note
To check that the handset hasregistered successfully to the base,press the PAGE button, all handsetswill ring.
To register BT Diverse 2000/3000/4000 series handsetsand other makes
Providing your handset is GAP (Generic Access Profile)compliant, you can register itto your BT Diverse 5350 base.
Place your handset intoregistration mode according to the instructions in its userguide.
When the handset is inregistration mode, you willneed to press the PAGE buttonlocated on the top of your BT Diverse 5350 base station,for approximately threeseconds. After a short periodof time the handset will beregistered. The BT Diverse5350 will allocate the nextavailable handset number.
INT
Page
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
72
BT Diverse Helpline – 08457 908 070
HE
LP
Help
Try these solutions to the most common problems.
Problem Possible cause Solution
Handset not registering. The base is not powered. Make sure that the power supplyThere are no batteries in the is plugged in at the base and handset. switched on. Make sure that the
rechargeable batteries (included)are fitted in the handset correctly.Switch the handset off and thenback on again, place the handseton to the base again and leave for approx. 1 minute to tryregistering again.
If this is still unsuccessful, then try amanual registration (see page 70).
You have forgotten your base You have changed the PIN. Try entering the default PIN (0000).station PIN number. If you have changed the PIN and
cannot remember the number you will need to contact the BT DiverseHelpline on 08457 908070.
No display. The handset is switched off. Hold down RED PHONE for1 second.
Charge or replace the batteries.
Nothing happens when you press Keyguard may be switched on. Hold down the # button forany button. 1 second.
No connection between handset Are you out of range of the base Move closer to the base station.and base station. station.
Handset is not registered. Register the handset.
Base station is not switched on. Check the mains power is connectedcorrectly.
Handset on the base does not Is the handset placed on the base Make sure that the handset is placedcharge. properly? on the base or in the charger correctly.
You will hear a confirmation tone.
Are the batteries in correctly? Check that you have put the batteriesin the right way, you will hear aconfirmation tone.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
73
BT Diverse Helpline – 08457 908 070
HE
LP
Handset does not ring. The handset ringer may be Hold down ✱ to switch the ringerswitched off. back on.
The incoming caller’s number is The caller’s number has been Caller has to allow their number tonot displayed even though you withheld. be sent.have Caller Display.
You keep hearing the error beep You have pressed the wrong Check the prompts in the display(a descending tone). button in a sequence. or refer to instructions in the
user guide.
The answering machine does Memory is full. Delete old messages.not record any messages or announcements. Playback and delete new messages.
An answering machine message The date/time is not set. Set the date/time, see page 13.does not have a time stamp.
During remote operation you are You have not changed the base Change the base station PIN tounable to access messages station PIN. allow you to access messages
from another phone.
You cannot record your voice Your recordings might have Try recording again but ensure youpattern for voice activation. sounded too different or were speak clearly and record the words
not clear enough. using a similar tone.
You cannot dial, or use the Your speech or commands were Try speaking more closely or, ensureanswering machine via voice not clear enough or, you have voice activation is initiated.activation. not recorded the voice activate
for these commands.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
74
BT Diverse Helpline – 08457 908 070
GE
NE
RA
L IN
FOR
MA
TIO
N
General information
Within the 12-month guarantee period:
If you experience difficulty using theproduct, prior to returning yourproduct, please read the Help sectionbeginning on page 72, or contact theBT Diverse Helpline on 08457 908070for assistance.
In the unlikely event of a defectoccurring, please follow the Helpline’sinstructions for replacement or repair.
Outside the 12-month guarantee period:
If your product needs repair after theguarantee period has ended, the repairmust meet the approval requirementsfor connection to the telephone network.We recommend that you call the Helplineon 08457 908070 and ask for detailsof our recommended repair agents.
Guarantee
Your BT Diverse 5350 is guaranteed fora period of 12 months from the date ofpurchase.
Subject to the terms listed below theguarantee will provide for the repair of,or at BT’s or its agent’s discretion theoption to replace the BT Diverse 5350,or any component thereof, (other thanbatteries), which is identified as faultyor below standard, or as a result ofinferior workmanship or materials.Products over 28 days old from thedate of purchase may be replaced witha refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply todefects that occur within the 12month guarantee period.
• Proof of purchase is provided.• The equipment is returned to BT or
its agent as instructed.• This guarantee does not cover any
faults or defects caused by accidents,misuse, fair wear and tear, neglect,tampering with the equipment, orany attempt at adjustment or repairother than through approved agents.
• This guarantee does not affect your statutory rights.
BT Accessories and Replacement Items
For a full range of accessories andreplacement items for BT productsplease call 0870 240 5522, or visit:
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
75
BT Diverse Helpline – 08457 908 070
GE
NE
RA
L INFO
RM
AT
ION
Switchboard compatibility
Generally this telephone may beconnected to switchboards. In the eventof any difficulties please consult yourswitchboard Service Provider.
Technical information
How many telephones can you have onthe line?
All items of equipment have a RingerEquivalence Number (REN) which isused to calculate the number of itemsthat may be connected to any onetelephone line.
The BT Diverse 5350 (with up to 6handsets) has a total REN of 1.
Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
A total REN of 4 is allowed per telephoneline. (For example: if the BT Diverse 5350is used in conjunction with threeextension telephones, each with a RENof 1, then the total REN = 4)
Only use approved power supply itemcode M-GA35 -095130F.
R&TTE
This product is intended for use withinthe UK for connection to the publictelephone network and compatibleswitchboards.
This equipment complies with theessential requirements for the RadioEquipment and TelecommunicationsTerminal Equipment Directive(1999/5/EC). In demonstration withthe Essential Requirement for efficientuse of the radio spectrum, the productcomplies with TBR6. For a copy of theDeclaration of Conformity pleasecontact the BT Diverse Helpline on08457 908070.
To set the dialling mode
You need only adjust thissetting if your switchboard doesnot operate with the pre-settone dialling. You can changethe dial mode to pulse dialling.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsBase Settings.
Press the OK options button.
Press the DOWN navigationbutton until display shows Additional Features.
Press the OK options button.Display shows Dialling Mode.
Press the OK options button.
Press the DOWN navigationbutton to select:– Tone (with TBR)– Pulse (with Earth Recall)– Tone-Earth (tone with
Earth loop recall)
Press the OK options button to confirm. The display showsEntry Saved.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
OK
OK
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
76
BT Diverse Helpline – 08457 908 070
GE
NE
RA
L IN
FOR
MA
TIO
N
To set the recall time
You need only adjust this settingif your switchboard requires adifferent recall time to the pre-set recall time of 100ms.
Press the MENU options button.
Press the DOWN navigationbutton until the display showsBase Settings.
Press the OK options button.
Press the DOWN navigationbutton until the display showsAdditional Features.
Press the OK options button.
Press the DOWN navigationbutton until the display showsRecall.
Press the OK options button.
Press the DOWN navigationbutton to select the recall time80, 100, 120, 180, 250,300ms or 600ms.
Press the OK options button toconfirm. The display showsEntry Saved.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
OK
OK
OK
Note
100ms is the standard setting for mostUK switchboards.
To switch temporarily frompulse to tone dialling
If you are using pulse diallingwith your switchboard butneed tone dialling to usecertain functions on your BT Diverse 5350 you can switchto tone dialling during the call.
During your call:
Press the MENU options button.
Press the DOWN navigationbutton until the display showsTone dialling.
Press the OK options button.Tone dialling is now active.
Press the RED PHONE buttonuntil you reach the idle display.
MENU
OK
Note
This setting is only for the duration ofthe call.
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
77
BT Diverse Helpline – 08457 908 070
GE
NE
RA
L INFO
RM
AT
ION
Note
If you want to insert a pause into atelephone number you are storing inyour directory, start storing thenumber (see page 17) and where apause is needed press and hold theRECALL button, the pause is addedand stored with the number.
To set a pause before dialling
You can insert a pause to allowyour switchboard time to get a line before your BT Diverse5350 dials the number.
Press the MENU optionsbutton.
Press the 8 button.
Press the 9 button.
Press the 1 button.
Press the 1 button.
Enter the number for thecorresponding pause length(e.g. 4 for 6 seconds):
1 = 1 second2 = 2 seconds3 = 3 seconds4 = 6 seconds.
Press the OK options button to confirm the setting. ‘EntrySaved’ is displayed.
MENU
Setting pauses
OK
To set the duration of a pause
You can set the length of apause that is inserted afterpressing the RECALL button.
Press the MENU optionsbutton.
Press the 8 button.
Press the 9 button.
Press the 1 button.
Press the 2 button.
Enter the pause length:
1 = 800ms2 = 1600ms3 = 3200ms
Press the OK options button toconfirm the setting.
MENU
OK
8 tuv
9wxyz
1
1
8 tuv
9wxyz
1
2 abc
R
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
78
BT Diverse Helpline – 08457 908 070
IND
EX
Additional handset and bases 69Alarm clock 43Answering machine 54
answer and record 54answer delay 58answer only 55call screening 60on/off 61, 63memo 65outgoing messages 54delete outgoing message 57message length 59new message indicator 62, 64play 62, 64recording outgoing message 55remote access 68using via base 61using via handset 63voice activated operation 66
Appointment call 44Auto talk on/off 46
Base station PIN 52Base station reset 52Batteries
charging 12installing 12performance 13replacing 13warning beeps 13
Beeps and tones 45Belt clip 14
Call Director 38
Call screening 60Call timer 15Call Waiting 34Caller Display 31Calling Features 31
Call Divert 36Caller Display 31Calls list 31Call Waiting 34Ring Back 35withhold your number 35Voice Mail 37
Calls list 31copy to directory 33delete a call 33delete complete list 33dial a number from 32display status of call 32display time of call 32view 32
Callsend 15external 15handsfree 16holding 29internal 28making 15on hold 29receiving 16redial 27secrecy 28transferring 28
Character map 18
Index
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
79
BT Diverse Helpline – 08457 908 070
IND
EX
Date set 14Delete
all directory numbers 21calls list call 33complete Calls list 33directory entry 21messages 62, 65outgoing message 57redial list 27
De-register handset 71Dialling mode 75Directory 17
character map 18copy entry to another
handset 20copy directory to another
handset 21delete all entries 21delete an entry 21dial a number 19edit an entry 20extra directory 22store name and number 17view an entry 19VIP ringing 19voice activated dialling 22
Display icons 8
Earpiece volume 41Ending calls 15External calls 15Extra directory 22
Guarantee 74
Handsetbeeps and tones 45change internal number 47display icons 8melody 41
naming 47on/off 15reset 46ringer 41
Handset settings quick guide 7Handsfree 16Help 72Holding calls 29
Internal calls 28Internal number – change 47
Keyguard 47
Language change 42
Listening in 30Loudspeaker volume 64
Main menu 4Making calls 15Melody 41Memo 65Message length adjust 59Music on hold 29Name a handset 47
On/offanswering machine 61, 63auto talk 46beeps and tones 45handset power 15keyguard 47secrecy 28voice announcement 67
Page a handset 28Pause 77Phone socket 14PIN 52
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
80
BT Diverse Helpline – 08457 908 070
IND
EX
Playback messages 62, 64copy telephone number
to directory 66delete 62, 65delete all 62, 65new message indicator 62, 64pause 62, 64repeat current message 62, 65play next message 62, 64skip forward 62, 65skip backward 62, 65volume 64
Power connection 11Preparatory dialling 15Pulse dialling 75
Quick guidedisplay icons 8handset settings 7
Range warning 13Repeater mode – set 53Recall time 76Receiving calls 16Redial 27
copy to directory 27delete 27dial number in redial list 27
Registeringadditional handsets 69, 71manually 70your handset 12
Remote access 68REN, how many phones can I have? 75Reset
base settings 52handset settings 46
Room monitor 49
Safety information 10Screening calls 60Secrecy 28Setting up 11Switchboard compatibility 75
Technical information 75Telephone line cord 14Time – set 14Tone dialling 75Transferring calls 28
VIP ringing 19Voice activated answeringmachine operation 66Voice activated dialling 22Voice announced Caller Display 33Voice Mail 37
retrieve messages 38set one-touch access 37set up quick access behind
switchboard 37Volume
base loudspeaker 64earpiece 41handset ringer 41handsfree 16, 41
Walk and talk 48
BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193
Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publicationare subject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.BT Diverse 5350 (06/03) 5Designed and produced by The Art & Design Partnership Ltd.
Siemens number: A31008-C250-P101-✱ -7619 CE compliant to R&TTE Directive (1999/5/EC)
0682