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Division of Enterprise Technology
2017 Financial Breakdown
Responsible and Reliable Service
Application Modernization Collaboration Center
Sessions in 2017
BadgerNet Broadband Project
» Published the DET BadgerNet Customer Communication Portal » Transformation of Data Centers started in Q1» AT&T completed contracts with 3rd Party service providers in Q1» 400 customers transformed to BadgerNet» 125 State Agencies, 240 Schools and Libraries, and 35 Authorized Users
Top 5 Accomplishments
Protecting the State
Year in Review - 2017
64,830 Incidents24% Increase
32,915 SR’s18% Increase
21,097 Changes
25% Increase
» 728M Filtered Emails» 153M Vulnerability Scans» 33K Prevented Malware Downloads» 36K Attempts to Exploit Web Apps» 235K Attempts to Break Passwords Created a State Cybersecurity Strategy, formed the Wisconsin Cyber Strategic and Planning Working Group, continued cyber exercises and training for cyber teams, and an annual Governor’s Cybersecurity Summit.
4Total SessionsTopics Covered
Average Number of Attendees
46
14Average agencies
in attendance
Satisfaction rate
88%
Service requests (SR) and changes were significantly higher than in the prior year, and DET staff continues to deliver responsive, reliable, and high-quality IT services.
Top Projects of 2017
Office 365Skype forBusiness
(UC)
Active Directory
OracleUpgrade
Desktopas a
Service
23 NeweGovApps
Revitalized9 AgencyWebsites
81% On-Time
CompletionRate
-60%
-40%
-20%
0%
20%
40%
60%
Jan-Mar Apr-Jun Jul-Sep Oct-Dec 2017
Revenue Percent Change
% ChangefromPreviousYear
% ChangefromPreviousQuarter
-30%
-20%
-10%
0%
10%
20%
30%
Jan-Mar Apr-Jun Jul-Sep Oct-Dec 2017
Expense Percent Change
% ChangefromPreviousYear
% ChangefromPreviousQuarter