Division of Enterprise Technology

2017 Financial Breakdown

Responsible and Reliable Service

Application Modernization Collaboration Center

Sessions in 2017

BadgerNet Broadband Project

» Published the DET BadgerNet Customer Communication Portal » Transformation of Data Centers started in Q1» AT&T completed contracts with 3rd Party service providers in Q1» 400 customers transformed to BadgerNet» 125 State Agencies, 240 Schools and Libraries, and 35 Authorized Users

Top 5 Accomplishments

Protecting the State

Year in Review - 2017

64,830 Incidents24% Increase

32,915 SR’s18% Increase

21,097 Changes

25% Increase

» 728M Filtered Emails» 153M Vulnerability Scans» 33K Prevented Malware Downloads» 36K Attempts to Exploit Web Apps» 235K Attempts to Break Passwords Created a State Cybersecurity Strategy, formed the Wisconsin Cyber Strategic and Planning Working Group, continued cyber exercises and training for cyber teams, and an annual Governor’s Cybersecurity Summit.

4Total SessionsTopics Covered

Average Number of Attendees

46

14Average agencies

in attendance

Satisfaction rate

88%

Service requests (SR) and changes were significantly higher than in the prior year, and DET staff continues to deliver responsive, reliable, and high-quality IT services.

Top Projects of 2017

Office 365Skype forBusiness

(UC)

Active Directory

OracleUpgrade

Desktopas a

Service

23 NeweGovApps

Revitalized9 AgencyWebsites

81% On-Time

CompletionRate

-60%

-40%

-20%

0%

20%

40%

60%

Jan-Mar Apr-Jun Jul-Sep Oct-Dec 2017

Revenue Percent Change

% ChangefromPreviousYear

% ChangefromPreviousQuarter

-30%

-20%

-10%

0%

10%

20%

30%

Jan-Mar Apr-Jun Jul-Sep Oct-Dec 2017

Expense Percent Change

% ChangefromPreviousYear

% ChangefromPreviousQuarter