Doing Business with MITIE

8.30 – 9.00 Registration and networking (breakfast rolls and drinks served)

9.00 – 9.15 Welcome and Overview of the latest news from the Supplier Development Programme and MITIE

9.15 – 9.45 Doing Business with MITIE• MITIE overview in Scotland• Supplier on-boarding (and MITIE’s drivers)

9.45 – 10.00 Questions

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MITIE

Property Managemen

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Asset Managemen

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Energy Services

OverseasFacilities

Management

Technical Facilities

Management

• Total security management• Cleaning• Catering• Document management• Reception & front of house• Landscaping• Pest control• Waste & environmental

• Integrated FM • M&E engineering maintenance• CarbonCare energy services• Lighting• Mobile multi-site FM• Building management systems & controls• Compliance services

• Property maintenance• Building refurbishment • Roofing• Painting • Interior fit-out• M&E engineering installation• Solar PV panels• Insurance claims management & repairs

• Decentralised energy centre development • Low carbon data centre development• Renewable energy integration•Energy services company (ESCo) management• Community infrastructure

£882.2m

£437.1m

£509.7m

£62.4mFY2011 Revenue

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£25.0m

Group structure

Scotland: Experience and Economic FootprintRegistered in Scotland

Investors in People employer

We employ 8,000 people in Scotland

We have over 500 contracts, across the length and breadth of Scotland

Delivering Services to over 3000 buildings

Community investment – construction skills centres and Academies, the Scotland Real Apprentice Programme, Working Links

Head Office facilities in all the major Scottish cities – Edinburgh, Glasgow, Aberdeen and Inverness

Major Public Sector ClientsScottish GovernmentScottish ParliamentScottish Prison ServiceScottish Police Service AuthorityCrown Office Procurator Fiscal ServiceNHS 24Historic ScotlandScottish Natural HeritageScotland College MembersScottish WaterRoyal MailCity of Edinburgh CouncilEdinburgh International Conference Centre  

Major Private Sector ClientsStandard LifeRoyal Bank of ScotlandLloyds Banking GroupRolls RoyceSantanderCable & WirelessDiageoJohn LewisOracleThe Cooperative Group

Glasgow & West

£60m

Edinburgh & East

£100m

Aberdeen & North

£40m

 Our offices

 Our client contracts

Standard Life

• Standard Life Edinburgh footprint – 7 buildings, 7500 employees

• Scope of Services

• Cleaning & soft services contract commenced March 08

• Catering contract commenced August 08

• 24/7 manned Security contract commenced March 11

• Contract value

• Catering – £5 million

• Cleaning & Soft Services - £1.7 million

• Security - £1 million

• MITIE employees - 275

PFI Scotland• PFI stands for Private Finance Initiatives and has been available for use

by the Local Authorities for approximately 10 years. MITIE successfully hold PFI Contracts throughout the UK.– Scotland – 48 School Campus’s– North England – 20 Schools Campus’s– South England – 28 School Campus’s

• Services provided by MITIE directly or by Service Partners under the 25 to 30 year contract terms are:-Mechanical & Electrical Catering Life Cycle Management

Grounds Maintenance Pest Control Minor/Small Works

Security Cleaning FM Management

Janitorial Energy In-house Engineering

• MITIE PFI Scotland supports the Local Authorities in the management of circa £800m Educational Assets across the following regions :-Argyll & Bute West Lothian Falkirk

Highlands South Ayrshire Edinburgh

East Ayrshire Perth & Kinross North Ayrshire

RBS Contract Overview• MITIE Awarded RBS Approved Supplier Status 2011

• Scope of Services

• Asset based repair & maintenance contract (49,000 assets)

• PPM, Comprehensive, Energy, Projects, Fabric

• Data Centre Resource

• M&E, HVAC, A/C, Gas

• High Voltage management and maintenance

• Data Centre Resource

• Fabric repair

• Geography

• 29 buildings Glasgow & Edinburgh

• RBS Global HQ Gogarburn

• 34 buildings North of England

• All buildings are critical

MITIE procurement process

The MITIE procurement process is intended to capture the business need. This can be driven by scope, specification, budget, or market changes.

The next stage is designed to then consider the supply market capability. This process is designed to provide open and objective market evaluation.

The output is establishing a contract against our standard form agreement to then sit within our contract database. Performance is then managed, measured, and benchmarked for all key supply agreements.

Step 2: “Consider” & Evaluation

Notifications: via MITIE Sourcing portal that defines area of opportunity for the framework supply base to respond to. Mid tender interviews process, and site visits.

Considering and evaluating the supplier responses against the Clients and MITIE business need and expected benefits.

Tenders / Evaluations: that requests detail around supplier business competencies, bespoke operational procedures, commercials, sustainability and performance requirements.

Contracts: that will reflect the type of supply being sourced via the market.

Step 3: “Contract” DeliveryContract management, performance and improvement. Working across various areas with priority based on client needs.

Next Steps …

• Little Guide to Procurement

• Structure, Process, Tips

• Networking

• www.mitiesourcing.com

• procurement@mitie.com

• Local / regional contacts

• Questions & Answers