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dO�N� iT
Cancer self help and supportGood practice guidelines
4
rI�H�
It is
impo
rtan
t, as
you
r gr
oup
deve
lops
, tha
t you
rem
ain
acco
unta
ble
to y
our
mem
bers
.
This
boo
klet
look
s at
way
s of
man
agin
g m
oney
, rai
sing
fund
s
and
publ
icis
ing
your
gro
up o
r
serv
ice.
It a
lso
cons
ider
s w
heth
er
it co
uld
be r
elev
ant n
atio
nally
,
disc
usse
s na
tiona
l-lo
cal l
inks
and
look
s at
way
s yo
u ca
n en
sure
you
r
grou
p pr
ovid
es a
qua
lity
serv
ice.
Con
ten
tsD
ecla
ratio
n o
f g
ood
pra
ctic
e fo
r ca
nce
r se
lf h
elp
an
d s
up
port
1W
e sh
are
clea
r ai
ms
and
obje
ctiv
es
2W
e ru
n ou
r ac
tiviti
es a
ccor
ding
to o
ur m
embe
rs’
need
s, in
a c
lear
and
acc
ount
able
man
ner
3W
e w
elco
me
ever
yone
equ
ally,
and
we
take
ste
ps
to b
e op
en a
nd a
cces
sibl
e
4W
e su
ppor
t and
trai
n ou
r he
lper
s an
d vo
lunt
eers
5W
e m
ake
sure
that
eve
ryon
e un
ders
tand
s an
d re
spec
ts c
onfid
entia
lity
6W
e lis
ten
to e
ach
othe
r an
d re
spon
d w
ith
sens
itivi
ty
7W
e pr
ovid
e ac
cura
te, p
ract
ical
info
rmat
ion,
but
do
not
giv
e ad
vice
or
mak
e re
com
men
datio
ns
8W
e en
sure
that
any
com
plem
enta
ry th
erap
y w
e of
fer
is c
arrie
d ou
t pro
fess
iona
lly
9W
e su
ppor
t eac
h ot
her
thro
ugh
our
loss
es,
allo
win
g tim
e an
d sp
ace
to ta
lk a
bout
fear
s an
d gr
ief
10
We
wor
k in
co-
oper
atio
n w
ith p
rofe
ssio
nals
Intr
oduc
tion
3
Man
agin
g m
oney
4
Gui
delin
es fo
r gr
oup
trea
sure
rs15
Trea
sure
r19
Fund
rais
ing
22
Publ
icis
ing
your
selv
es34
Link
ing
your
self
with
a n
atio
nal o
rgan
isat
ion
53
Beco
min
g a
natio
nal o
rgan
isat
ion
59
Cha
ritab
le s
tatu
s64
Lega
l str
uctu
res
70
Qua
lity
stan
dard
s74
Inde
x81
3
Intr
od
uct
ion
Star
ting
up a
can
cer
self
help
or
supp
ort g
roup
ca
n be
dau
ntin
g, e
spec
ially
if y
ou’v
e ne
ver
done
an
ythi
ng li
ke it
bef
ore.
How
ever
, man
y pe
ople
hav
e su
cces
sful
ly e
stab
lishe
d a
grou
p or
ser
vice
, driv
en b
y th
eir
com
mitm
ent t
o he
lp o
ther
s af
fect
ed b
y ca
ncer
.
Setti
ng s
omet
hing
up
brin
gs m
any
new
and
exc
iting
ch
alle
nges
, and
ther
e is
ple
nty
of s
uppo
rt a
vaila
ble,
in
clud
ing
this
boo
klet
. It a
ims
to h
elp
you
by d
raw
ing
on th
e vi
ews
and
expe
rienc
es o
f man
y ot
hers
who
ha
ve s
et u
p gr
oups
/ser
vice
s in
the
past
.
This
is th
e fir
st o
f fou
r bo
okle
ts in
the
Goo
d pr
actic
e gu
idel
ines
ser
ies.
The
oth
ers
are:
Bookl
et 1
: G
etti
ng
star
ted
Bookl
et 2
: Ru
nn
ing
it w
ell
Bookl
et 3
: Su
ppor
tin
g ea
ch o
ther
Each
boo
klet
incl
udes
a li
st o
f key
res
ourc
es if
you
w
ant t
o lo
ok a
t any
asp
ect i
n gr
eate
r de
pth.
Iden
tify
or
revi
ew t
he
main
fin
an
cial t
ask
s
Thes
e co
uld
be:
Defi
ne
the
trea
sure
r’s
role
This
cou
ld b
e to
:
acce
ssib
le to
oth
ers
requ
ired
(fina
ncia
l mat
ters
cou
ld b
e a
stan
dard
ag
enda
item
for
each
com
mitt
ee m
eetin
g).
(For
furt
her
det
ails
see
th
e n
ext
sect
ion
–
‘Gu
idel
ines
for
gro
up
tre
asu
rers
’ on
pag
e 15.)
5
Man
ag
ing
mon
ey
Wha
teve
r th
e si
ze o
f you
r gr
oup,
you
nee
d to
kee
p co
ntro
l ove
r yo
ur m
oney
.
Man
agin
g m
oney
is o
ften
view
ed a
s a
spec
ialis
t are
a,
so a
gro
up’s
trea
sure
r is
ofte
n se
en a
s th
e ex
pert
and
ca
n en
d up
wor
king
in is
olat
ion.
But
eve
ryon
e in
a
grou
p ha
s a
resp
onsi
bilit
y fo
r pu
blic
fund
s. W
e al
l m
anag
e ou
r pe
rson
al fi
nanc
es, a
nd k
now
whe
ther
w
e ha
ve e
noug
h m
oney
to b
uy s
omet
hing
. It d
oesn
’t ta
ke m
uch
mor
e th
an th
at to
und
erst
and
and
hand
le
a gr
oup’
s fin
ance
s.
Gu
idel
ines
on
work
ing
tog
eth
er
– fin
an
ce
1Id
entif
y or
rev
iew
the
mai
n fin
anci
al ta
sks
2D
efine
the
trea
sure
r’s
role
3Sa
ve ti
me
and
mon
ey
4A
ccou
nt fo
r al
l mon
ey th
at c
hang
es h
ands
5Pr
even
t mis
use,
frau
d an
d th
eft
6Se
ek o
utsi
de s
uppo
rt
4
1 2
Save
tim
e an
d m
on
ey
You
coul
d do
this
by:
over
-ord
er
is n
ot a
lway
s w
hat y
ou r
eally
nee
d
is c
lear
abo
ut th
e gr
oup’
s pl
anne
d in
com
e an
d ex
pend
iture
to ta
ke th
em, p
ay th
em b
ack
as d
onat
ions
. Thi
s gi
ves
a m
ore
real
istic
acc
ount
of t
he tr
ue c
osts
cont
inge
ncie
s in
you
r bu
dget
.
Acc
ou
nt
for
all
mon
ey t
hat
chan
ges
han
ds
You
coul
d:
legi
timat
ely
be p
aid
3
67
inco
me
and
expe
nditu
re r
epor
t giv
en to
eac
h co
mm
ittee
mem
ber
and
disp
laye
d on
the
grou
p’s
notic
e bo
ard
ofte
n su
ffice
s.
Prev
ent
mis
use
, fr
au
d a
nd
th
eft
The
grou
p co
uld:
is r
aise
d an
d ho
w it
is s
pent
a m
embe
r’s
pers
onal
acc
ount
)
with
two
sign
atur
es r
equi
red
on e
ach
cheq
ue
rece
ipt
sign
atur
es o
f bot
h th
e pe
rson
to b
e re
paid
and
the
trea
sure
r
repo
rts
are
not f
orth
com
ing
ques
tions
if y
ou d
on’t
unde
rsta
nd
pres
ent a
nd r
ead
finan
cial
sta
tem
ents
.
4
5
Seek
ou
tsid
e su
pp
ort
It’s
alw
ays
wor
th a
skin
g fo
r in
form
atio
n an
d ad
vice
, pa
rticu
larly
for
a ne
w g
roup
or
treas
urer
. You
cou
ld a
sk:
Fin
an
cial r
ecord
s
All
grou
ps s
houl
d ke
ep a
ccou
nts,
and
in m
any
case
s w
ill h
ave
a le
gal o
blig
atio
n to
do
so. M
ost
smal
l org
anis
atio
ns s
tart
kee
ping
fina
ncia
l rec
ords
by
writ
ing
them
dow
n in
rul
ed a
ccou
ntin
g bo
oks,
av
aila
ble
from
mos
t sta
tione
rs. I
t is
also
pos
sibl
e to
use
a c
ompu
ter
spre
adsh
eet,
such
as
Exce
l. H
owev
er, c
ompu
teris
ed a
ccou
ntin
g sy
stem
s ca
n be
m
uch
easi
er to
con
trol
, and
mak
e it
easy
to p
rodu
ce
perio
dica
l rep
orts
. The
sof
twar
e sh
ould
ena
ble
stra
ight
forw
ard
entr
y of
inco
me
and
expe
nditu
re, a
nd
then
aut
omat
ical
ly p
rodu
ce in
com
e an
d ex
pend
iture
re
port
s an
d ba
lanc
e sh
eets
whe
n re
quire
d. S
age
Inst
ant A
ccou
ntin
g, fo
r ex
ampl
e, is
abl
e to
do
this
for
you.
6A
ud
itin
g/e
xam
inin
g a
ccou
nts
You
may
hav
e a
lega
l obl
igat
ion
to h
ave
your
ac
coun
ts in
depe
nden
tly e
xam
ined
or
audi
ted.
Thi
s w
ill d
epen
d on
you
r le
gal s
truc
ture
, cha
ritab
le s
tatu
s an
d an
nual
turn
over
(the
am
ount
of b
usin
ess
you
do
in a
yea
r). E
ven
if it
isn’
t a le
gal r
equi
rem
ent,
som
e fu
nder
s m
ay r
equi
re a
n au
dit.
If yo
ur a
ccou
nts
need
to b
e au
dite
d or
inde
pend
ently
ex
amin
ed, i
t is
advi
sabl
e to
use
an
acco
unta
nt/
exam
iner
who
has
exp
erie
nce
of d
ealin
g w
ith
volu
ntar
y or
gani
satio
ns/c
harit
ies.
If y
our
acco
unts
ar
e st
raig
htfo
rwar
d, y
ou m
ay b
e ab
le to
find
an
acco
unta
nt w
ho is
will
ing
to c
arry
out
the
audi
t/ex
amin
atio
n fo
r a
redu
ced,
or
no c
harg
e (b
ut if
you
ar
e a
regi
ster
ed c
harit
y m
ake
sure
they
kno
w a
bout
th
e re
leva
nt a
ccou
ntin
g re
gula
tions
).
You
coul
d:
or s
omeo
ne w
ith r
elev
ant e
xper
ienc
e th
at w
ould
be
pre
pare
d to
aud
it yo
ur a
ccou
nts
on a
vol
unta
ry
basi
s
reco
mm
enda
tions
Exam
iner
s
98
10
Key
res
ou
rces
Furt
her
read
ing
and
reso
urce
s ar
e lis
ted
belo
w.
Mac
mill
an c
an a
lso
prov
ide
info
rmat
ion,
pub
licat
ions
an
d tr
aini
ng.
Pub
licatio
ns
The
good
tru
stee
gui
de:
a re
sour
ce o
rgan
iser
for
m
embe
rs o
f go
vern
ing
bodi
es o
f un
inco
rpor
ated
ch
arit
ies
and
char
itab
le c
ompa
nie
sPu
blic
atio
ns (I
SBN
0 7
1991
5 36
8).
Ava
ilabl
e fr
om w
ww
.ncv
o-vo
l.org
.uk
Incl
udes
a s
ectio
n on
fina
ncia
l res
pons
ibili
ties.
The
good
fin
anci
al m
anag
emen
t gu
ide
for
the
volu
nta
ry s
ecto
r (2
002)
Pau
l Pal
mer
, Nat
iona
l
(ISBN
0 7
1991
6 06
2)
The
good
fin
anci
al m
anag
emen
t tr
ain
ing
man
ual
Com
pani
on v
olum
e to
The
Goo
d Fi
nanc
ial
Man
agem
ent G
uide
.
Intr
od
uct
ory
gu
ide
to t
he
chari
ties
acc
ou
nts
(Sco
tland
) reg
ulat
ions
(199
2), S
cotti
sh C
ounc
il fo
r
An
intr
oduc
tory
gui
de to
the
acco
untin
g re
quire
men
ts
for
Scot
tish
char
ities
whi
ch in
clud
es s
ampl
e fo
rmat
s fo
r pr
esen
ting
acco
unts
of l
arge
and
sm
all c
harit
ies.
A p
ract
ical
gui
de t
o ac
coun
tin
g by
ch
arit
ies:
new
ac
coun
tin
g re
gula
tion
s an
d th
e re
vise
d SO
RP
(199
6) K
ate
Saye
r, D
irect
ory
of S
ocia
l Cha
nge
(ISBN
1 8
7386
0 95
1)
A p
ract
ical
gui
de t
o fin
anci
al m
anag
emen
t fo
r ch
arit
ies
and
volu
nta
ry o
rgan
isat
ion
s (2
003)
Ka
te S
ayer
, Dire
ctor
y of
Soc
ial C
hang
e (IS
BN 1
903
991
29 3
)
A p
ract
ical
gui
de t
o V
AT:
for
ch
arit
ies
and
volu
nta
ry o
rgan
isat
ion
s (2
003)
Kat
e Sa
yer,
Dire
ctor
y of
Soc
ial C
hang
e (IS
BN 1
900
360
62 4
)
Volu
nta
ry b
ut n
ot a
mat
eur:
a g
uide
to
the
law
fo
r vo
lun
tary
org
anis
atio
ns
(200
4) D
unca
n Fo
rbes
,
(ISBN
1 8
7258
2 32
X).
Ava
ilabl
e fr
om w
ww
.lvsc
.org
.uk
Incl
udes
a c
hapt
er o
n fin
anci
al m
anag
emen
t
The
Cha
rity
Com
mis
sion
als
o pu
blis
hes
a nu
mbe
r of
boo
klet
s re
latin
g to
acc
ount
ing
regu
latio
ns fo
r
Org
an
isatio
ns
Ass
oci
atio
n o
f C
hari
ty I
nd
epen
den
t Ex
am
iner
s,Be
ntle
y Re
sour
ce C
entr
e, H
igh
Stre
et, B
entle
y,
Don
cast
er D
N5
0AA
, tel
: 01
302
8283
38,
ww
w.a
cie.
org.
uk
Ch
ari
ty C
om
mis
sion
for
Eng
lan
d a
nd
Wale
s,13
-15
Bouv
erie
Str
eet,
Lond
on E
C4Y
8D
P, te
l: 08
45 3
00 0
218,
ww
w.c
harit
y-co
mm
issi
on.g
ov.u
k 11
12
Dir
ecto
ry o
f So
cial C
han
ge,
24
Step
hens
on W
ay,
Lond
on N
W1
2DP,
tel:
020
7209
515
1,
ww
w.d
sc.o
rg.u
k Pr
ovid
es p
ublic
atio
ns a
nd tr
aini
ng in
fina
ncia
l m
anag
emen
t.
Natio
nal A
ssoci
atio
n f
or
Volu
nta
ry a
nd
C
om
mu
nity
Act
ion
, The
Tow
er, 2
Fur
niva
l Squ
are,
Sh
effie
ld S
1 4Q
L, te
l: 01
14 2
78 6
636,
w
ww
.nav
ca.o
rg.u
k
Natio
nal C
ou
nci
l for
Volu
nta
ry O
rgan
isatio
ns,
Rege
nt’s
Wha
rf, 8
All
Sain
ts S
tree
t, Lo
ndon
N1
9RL,
te
l: 08
00 2
79 8
798,
ww
w.n
cvo-
vol.o
rg.u
kPr
ovid
es a
ran
ge o
f ser
vice
s re
latin
g to
fina
ncia
l m
anag
emen
t, in
clud
ing
a di
scus
sion
foru
m, fi
nanc
e br
iefin
g an
d gu
idan
ce s
heet
s an
d so
urce
s of
fina
ncia
l m
anag
emen
t adv
ice.
Nort
her
n I
rela
nd
Cou
nci
l for
Volu
nta
ry A
ctio
n,
61 D
unca
irn G
arde
ns, B
elfa
st B
T15
2GB,
te
l: 02
8 90
87 7
777,
ww
w.n
icva
.org
Offi
ce o
f th
e Sc
ott
ish
Ch
ari
ty R
egu
lato
r, 2
nd F
loor
, Q
uadr
ant H
ouse
, 9 R
iver
side
Driv
e, D
unde
e D
D1
4NY,
te
l: 01
382
2204
46, w
ww
.osc
r.org
.uk
Scott
ish
Cou
nci
l for
Volu
nta
ry O
rgan
isatio
ns,
The
Man
sfiel
d Tr
aque
er C
entr
e, 1
5 M
ansfi
eld
Plac
e,
Edin
burg
h EH
3 6N
B, te
l: 01
31 5
56 3
882,
w
ww
.scv
o.or
g.uk
Volu
nta
ry a
nd
Com
mu
nity
Un
it, D
epar
tmen
t of
Soci
al D
evel
opm
ent,
Ligh
thou
se B
uild
ing,
1 C
rom
ac
BT7
1JB,
tel:
028
9082
942
4 , w
ww
.dsd
ni.g
ov.u
k
Wale
s C
ou
nci
l for
Volu
nta
ry A
ctio
n, B
altic
Hou
se,
Mou
nt S
tuar
t Squ
are,
Car
diff
Bay,
Car
diff
CF1
0 5F
H,
tel:
029
2043
170
0, 0
800
288
8329
(hel
pdes
k),
ww
w.w
cva.
org.
uk
info
rmat
ion
and
publ
icat
ions
on
finan
ce. R
efer
to
your
loca
l tel
epho
ne d
irect
ory
or s
ee
ww
w.n
acva
.org
.uk
13
15
Wh
at
does
a t
reasu
rer
do?
The
role
of t
reas
urer
is im
port
ant,
dem
andi
ng a
nd
rew
ardi
ng. A
trea
sure
r ha
s re
spon
sibi
lity
for
the
grou
p fin
ance
s: H
e or
she
kee
ps th
e ca
sh b
ooks
up
to
date
, pay
s th
e pe
tty c
ash
and
prep
ares
bud
gets
and
ac
coun
ts. T
he tr
easu
rer
mak
es s
ure
that
the
acco
unts
ar
e in
telli
gibl
e an
d ac
cess
ible
to g
roup
mem
bers
, and
sh
ould
be
able
to r
epor
t on
the
stat
e of
the
grou
p’s
finan
ces
whe
neve
r re
quire
d.
Wha
t the
trea
sure
r do
es w
ill v
ary
from
one
gro
up
to a
noth
er, d
epen
ding
on
its s
ize
and
the
pers
on’s
ex
perie
nce.
In s
ome
case
s, th
e tr
easu
rer
may
hav
e ot
her
resp
onsi
bilit
ies
with
in th
e gr
oup.
In o
ther
s, th
e ta
sks
of tr
easu
rer
are
shar
ed b
etw
een
seve
ral p
eopl
e.
You
need
to a
gree
how
you
wis
h to
be
kept
info
rmed
of
the
grou
p fin
ance
s. It
is u
sefu
l to
have
fina
nce
as
an a
gend
a ite
m a
t eac
h co
mm
ittee
mee
ting
or, i
f the
am
ount
s in
volv
ed a
re v
ery
smal
l the
trea
sure
r co
uld
sim
ply
send
a c
opy
to e
very
one
annu
ally.
It’s
som
etim
es th
e tr
easu
rer’
s ro
le to
act
as
‘dev
il’s
advo
cate
’ whe
n th
e co
mm
ittee
is p
uttin
g to
geth
er
stra
tegi
c pl
ans.
A tr
easu
rer
shou
ld a
ctiv
ely
cons
ider
th
e fin
anci
al im
plic
atio
ns o
f pro
posa
ls, b
alan
cing
the
risks
and
ben
efits
, and
look
ing
for
poss
ible
pro
blem
s.
He
or s
he s
houl
d be
sat
isfie
d th
at s
trat
egic
pla
nnin
g al
way
s ta
kes
into
acc
ount
fina
ncia
l im
plic
atio
ns.
Gu
idel
ines
for
gro
up
tr
easu
rers
Good
pra
ctic
e p
oin
t
2 We
run
our
activ
ities
acco
rdin
g to
ou
r m
embe
rs’
need
s, in
a c
lear
an
d ac
coun
tabl
e m
anne
r
1617
Ever
yone
mus
t fee
l tha
t the
y ha
ve s
hare
d in
fina
ncia
l de
cisi
ons.
Mis
take
s m
ay h
appe
n, a
nd m
oney
may
so
met
imes
be
was
ted,
but
you
can
lear
n by
you
r m
ista
kes
as w
ell a
s yo
ur s
ucce
sses
. If y
ou a
re s
een
to
be a
ctiv
e an
d us
eful
, eve
n if
this
invo
lves
taki
ng th
e od
d fin
anci
al r
isk,
you
are
mor
e lik
ely
to b
ecom
e w
ell
know
n an
d w
ell s
uppo
rted
.
Trea
sure
rs in
reg
iste
red
ch
ari
ties
In r
egis
tere
d ch
ariti
es, t
reas
urer
s ar
e ge
nera
lly
offic
ers
of th
e or
gani
satio
n, a
nd, a
s su
ch, h
ave
the
resp
onsi
bilit
ies
of a
trus
tee.
Ther
e is
an
unde
rlyin
g du
ty o
n al
l tru
stee
s, b
ut
part
icul
arly
the
trea
sure
r, to
ens
ure
that
the
reso
urce
s of
the
orga
nisa
tion
are
used
onl
y on
the
stat
ed a
ims
need
s to
be
wel
l-ac
quai
nted
with
the
orga
nisa
tion’
s co
nstit
utio
n or
oth
er g
over
ning
doc
umen
t.
Skill
s an
d q
ualit
ies
req
uir
ed in
a
trea
sure
r
Cer
tain
ski
lls a
re r
equi
red
for
the
role
to b
e pe
rfor
med
effe
ctiv
ely.
The
trea
sure
r sh
ould
:
in o
rder
to m
aint
ain
finan
cial
rec
ords
or
effe
ctiv
ely
supe
rvis
e ot
hers
who
per
form
this
task
stat
emen
t and
bal
ance
she
et
enfo
rcin
g an
d le
gisl
ativ
e bo
dies
whe
n th
e gr
oup
is
mak
ing
plan
s.
Beca
use
it is
the
trea
sure
r’s
resp
onsi
bilit
y to
follo
w
lega
l req
uire
men
ts im
pose
d on
cha
ritie
s, h
e or
she
ca
n so
met
imes
be
seen
as
putti
ng a
dam
per
on w
hat
mem
bers
wan
t to
do. S
ucce
ssfu
l tre
asur
ers
have
the
grou
p m
embe
rs a
nd m
eetin
g th
e re
quire
men
ts a
t the
sa
me
time.
If th
ere
is n
o su
ch c
ompr
omis
e av
aila
ble,
th
en th
e tr
easu
rer
mus
t be
prep
ared
to m
ake,
and
st
and
by, u
npop
ular
dec
isio
ns.
It is
a g
ood
idea
to h
ave
task
list
s fo
r al
l the
rol
es
in y
our
orga
nisa
tion
(see
‘Ro
les’
in B
ookl
et 1
G
etti
ng
star
ted)
. If y
ou a
re d
raw
ing
up a
task
list
for
a tr
easu
rer,
you
may
wan
t to
use
the
follo
win
g as
a
mod
el.
19
Gen
eral r
ole
The
dutie
s of
the
trea
sure
r ar
e th
ose
of a
trus
tee*
, to
geth
er w
ith a
spe
cific
res
pons
ibili
ty to
wor
k in
clo
se
co-o
pera
tion
with
the
chai
rper
son
and
man
agem
ent
com
mitt
ee to
pro
vide
adv
ice
and
supp
ort o
n m
atte
rs
of a
fina
ncia
l nat
ure.
Prim
ary
du
ties
finan
cial
pol
icy
finan
cial
sta
tem
ents
and
bud
gets
in a
ccor
danc
e w
ith th
e fin
anci
al p
olic
y
affe
ctin
g th
e fin
anci
al m
anag
emen
t of t
he g
roup
an
d ad
vise
the
man
agem
ent c
omm
ittee
of t
heir
resp
onsi
bilit
ies
acco
rdin
gly
by tr
uste
es a
nd th
ose
who
run
the
grou
p, a
dvis
ing
on th
e fin
anci
al im
plic
atio
ns o
f the
se p
lans
, and
en
surin
g th
at th
e re
sour
ces
requ
ired
are
avai
labl
e
impl
emen
ting
prop
er a
ccou
ntin
g pr
oced
ures
and
co
ntro
ls to
dem
onst
rate
to th
e co
mm
ittee
the
finan
cial
inte
grity
of t
he g
roup
Trea
sure
r
*A t
rust
ee is
a m
embe
r of
the
man
agem
ent
com
mitt
ee. Th
ey a
re
usua
lly v
oted
on.
Som
e co
mm
ittee
s ha
ve a
fixe
d te
rm f
or t
rust
ees.
20
carr
ied
out,
co-o
pera
ting
with
the
audi
tors
in
prov
idin
g in
form
atio
n an
d m
akin
g an
y ch
ange
s th
ey r
ecom
men
d
stat
us o
f the
gro
up, p
oint
ing
out k
ey fa
ctor
s an
d m
akin
g re
com
men
datio
ns fo
r an
y ap
prop
riate
ac
tion
inve
stm
ent r
esou
rces
in c
ompl
ianc
e w
ith th
e gr
oup’
s go
vern
ing
docu
men
t, po
licie
s an
d le
gal
requ
irem
ents
.
Oth
er d
utie
s
char
ity a
nd c
ompa
ny la
w, t
he g
roup
’s g
over
ning
do
cum
ent,
and
all o
ther
reg
ulat
ions
and
le
gisl
atio
n
are
appl
ied
only
in a
ccor
danc
e w
ith th
e gr
oup’
s st
ated
aim
s an
d ob
ject
ives
and
goal
set
ting,
and
eva
luat
ing
the
grou
p’s
activ
ities
the
grou
p, d
rivin
g an
d su
ppor
ting
its e
ffici
ent
man
agem
ent a
nd th
e ef
fect
ive
use
of it
s re
sour
ces.
2322
Gu
idel
ines
on
work
ing
tog
eth
er –
fu
nd
rais
ing
1Th
ink
care
fully
bef
ore
emba
rkin
g on
fund
rais
ing
2D
ecid
e w
ho w
ill b
e re
spon
sibl
e
3D
evel
op a
fund
rais
ing
stra
tegy
or
plan
4M
ake
sure
you
com
ply
with
rel
evan
t leg
isla
tion
5Ta
ke c
are
over
fund
ing
requ
ests
and
app
licat
ions
6Ke
ep o
n go
od te
rms
with
cur
rent
and
pot
entia
l fu
nder
s
7Pr
esen
t you
rsel
ves
as a
res
pons
ible
gro
up
Rais
ing
mon
ey fo
r yo
ur s
elf h
elp
and
supp
ort g
roup
ca
n be
as
sim
ple
(suc
h as
spo
nsor
ed a
ctiv
ities
or
jum
ble
sale
s) o
r st
ruct
ured
(mai
l sho
ts to
loca
l firm
s)
as y
ou li
ke.
How
muc
h m
oney
you
nee
d to
rai
se v
arie
s tr
emen
dous
ly. S
ome
smal
l gro
ups
find
they
can
op
erat
e w
ithou
t hav
ing
to r
aise
any
mon
ey. M
ost
othe
r gr
oups
nee
d to
rai
se fu
nds,
but
req
uire
onl
y sm
all a
mou
nts
to r
un e
ffect
ivel
y. T
hey
orga
nise
a fe
w
jum
ble
sale
s a
year
.
How
ever
, if y
ou w
ant t
o of
fer
mor
e ac
tiviti
es a
nd
serv
ices
, the
n fu
ndra
isin
g be
com
es a
hig
her
prio
rity.
It’
s im
port
ant t
o st
ay fo
cuse
d on
wha
t you
rea
lly n
eed
mon
ey fo
r, an
d to
kee
p in
min
d yo
ur g
roup
’s a
ims
and
obje
ctiv
es. I
t can
be
tem
ptin
g to
fund
rais
e fo
r th
e sa
ke o
f it o
r to
app
ly fo
r gr
ants
bec
ause
they
are
com
ply
with
the
fund
ers’
crit
eria
.
Hav
ing
a go
od id
ea is
not
alw
ays
enou
gh, y
ou s
houl
d al
so a
ppea
r or
gani
sed
and
dem
onst
rate
that
you
ca
n de
liver
and
insp
ire c
onfid
ence
. The
follo
win
g fu
ndra
isin
g gu
idel
ines
may
hel
p.
Fun
dra
isin
g
Good
pra
ctic
e p
oin
t
2 We
run
our
activ
ities
acco
rdin
g to
ou
r m
embe
rs’
need
s, in
a c
lear
an
d ac
coun
tabl
e m
anne
r
2524
Dev
elop
a f
un
dra
isin
g
stra
teg
y or
pla
n
This
will
enc
oura
ge p
eopl
e to
:
year
pla
n, r
evie
wed
ann
ually
, can
out
line
the
grou
p’s
need
s, a
ctio
n pl
an, c
osts
and
peo
ple
invo
lved
mon
ey fo
r, ho
w m
uch
you
requ
ire a
nd o
ver
wha
t pe
riod
The
stra
tegy
or
plan
cou
ld:
has
agre
ed to
hol
d du
ring
the
year
grou
p or
a s
ub-g
roup
3Th
ink
care
fully
bef
ore
em
bark
ing
on
fu
nd
rais
ing
You
coul
d as
k yo
urse
lves
:
need
s (o
ther
way
s m
ight
be
a fr
ee v
enue
or
a do
natio
n fr
om a
loca
l firm
).
Mac
mill
an.
Dec
ide
wh
o w
ill b
e re
spon
sib
le
You
coul
d:
not d
istr
act f
rom
sup
port
wor
k
rais
ing
mon
ey, a
s so
me
peop
le m
ay fi
nd it
too
dem
andi
ng.
1 2
2627
Kee
p o
n g
ood
ter
ms
with
cu
rren
t an
d p
ote
ntia
l fu
nd
ers
You
coul
d:
effo
rts
to h
elp
your
selv
es
build
ing
rela
tions
hips
, and
you
may
wan
t to
appl
y ag
ain
6M
ake
su
re y
ou
com
ply
with
re
leva
nt
leg
isla
tion
This
cou
ld in
clud
e fu
ndra
isin
g by
:
Take
care
ove
r fu
nd
ing
req
ues
ts
an
d a
pp
licatio
ns
You
coul
d pr
epar
e by
:
ever
ywhe
re
help
in w
ritin
g an
d pr
epar
ing
fund
ing
prop
osal
s
inte
rest
s
it’s
a la
rge
sum
.
4 5
2928
Key
res
ou
rces
Furt
her
read
ing
and
reso
urce
s ar
e lis
ted
belo
w.
Mac
mill
an c
an a
lso
prov
ide
info
rmat
ion,
pub
licat
ions
an
d tr
aini
ng.
Pub
licatio
ns
Avo
idin
g th
e w
aste
pape
r ba
sket
: a
prac
tica
l gu
ide
for
appl
yin
g to
gra
nt-
mak
ing
trus
ts (1
996)
Ti
m C
ook,
Ste
ve S
imps
on a
nd A
lan
Din
gle,
Lon
don
Jarg
on-f
ree
guid
e, w
ith ti
ps fo
r m
akin
g su
cces
sful
ap
plic
atio
ns, u
sing
rea
l-lif
e ex
ampl
es.
The
char
ity
shop
s h
andb
ook
(199
5) H
ilary
Blu
me,
D
irect
ory
of S
ocia
l Cha
nge
(ISBN
1 8
7386
0 77
3)
The
com
plet
e fu
ndr
aisi
ng
han
dboo
k (2
001)
Nin
a Bo
tting
and
Mic
hael
Nor
ton,
Dire
ctor
y of
Soc
ial
Cha
nge
(ISBN
1 9
0036
0 84
5)
The
dire
ctor
y of
gra
nt-
mak
ing
trus
ts 2
007/
8,D
irect
ory
of S
ocia
l Cha
nge
in a
ssoc
iatio
n w
ith C
AF
(ISBN
1 9
0399
1 79
4)
Fun
drai
sin
g fr
om c
ompa
nie
s (2
004)
Jill
Ritc
hie,
W
irem
ill P
ublis
hing
(ISB
N 1
905
053
00 2
)
Volu
nta
ry b
ut n
ot a
mat
eur:
a g
uide
to
the
law
fo
r vo
lun
tary
org
anis
atio
ns
(200
4) D
unca
n Fo
rbes
,
(ISBN
1 8
7258
2 32
X)
Incl
udes
a s
ectio
n on
legi
slat
ion
rela
ting
to fu
ndra
isin
g.
Pres
ent
you
rsel
ves
as
a
resp
on
sib
le g
rou
p
You
coul
d do
this
by:
appl
icab
le) f
or y
our
appl
icat
ion,
and
kee
ping
a
copy
acco
unts
, an
annu
al r
epor
t or
even
a b
usin
ess
plan
(inc
ludi
ng th
e ai
ms
and
obje
ctiv
es o
f the
gr
oup,
nam
es o
f com
mitt
ee m
embe
rs, a
nnua
l ac
coun
ts a
nd p
lans
for
the
com
ing
year
or
year
s)
requ
ire th
is) (
see
‘Cha
ritab
le s
tatu
s’ o
n pa
ge 6
4)
able
to a
ccep
t a g
rant
on
your
beh
alf.
7
3031
Fun
der
fin
der
, 65
Ragl
an R
oad,
Lee
ds L
S2 9
DZ,
te
l: 01
13 2
43 3
008,
ww
w.fu
nder
finde
r.org
.uk
softw
are
pack
ages
(for
gro
ups
and
indi
vidu
als)
to
to h
elp
gran
t-se
eker
s pr
epar
e fu
ndin
g ap
plic
atio
ns
can
be d
ownl
oade
d fr
om th
e w
ebsi
te.
Inst
itute
of
Fun
dra
isin
g, P
ark
Plac
e, 1
2 La
wn
Lane
, Lo
ndon
SW
8 1U
D, t
el:
020
7840
100
0,
ww
w.in
stitu
te-o
f-fu
ndra
isin
g.or
g.uk
Nort
her
n I
rela
nd
Cou
nci
l for
Volu
nta
ry A
ctio
n,
61 D
unca
irn G
arde
ns, B
elfa
st B
T15
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nta
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rgan
isatio
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sfiel
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Wale
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ou
nci
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Volu
nta
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ctio
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altic
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nt S
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A g
uide
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or t
rust
s 20
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olum
es 1
&
2, D
irect
ory
of S
ocia
l Cha
nge
(ISBN
s 1
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7 0
(vol
1),
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3991
78
7 (v
ol 2
))
The
guid
e to
UK
com
pan
y gi
vin
g 20
07/0
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ohn
Smyt
he, D
irect
ory
of S
ocia
l Cha
nge
(ISBN
1 9
0399
176
3)
Dir
ecto
ry o
f gr
ants
an
d fu
nds
for
Sco
tlan
d (2
004)
(ISBN
1 8
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4 98
2)
Org
an
isatio
ns
Ch
ari
ties
Aid
Fou
nd
atio
n, 2
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ngs
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ngs
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atio
ns a
nd r
uns
cour
ses
on fu
ndra
isin
g.
32
Web
site
s
ww
w.c
om
pan
ygiv
ing.
org
.uk
Con
tain
s th
e sa
me
info
rmat
ion
liste
d in
The
gui
de to
U
Kco
mpa
ny g
ivin
g, a
nd is
reg
ular
ly u
pdat
ed.
ww
w.f
un
dra
isin
g.co
.uk
Info
rmat
ion
rela
ting
to a
ll fo
rms
of fu
ndra
isin
g,
incl
udin
g de
tails
of t
rain
ing
and
publ
icat
ions
.
ww
w.t
rust
fun
din
g.org
.uk
Con
tain
s al
l the
sam
e da
ta a
s Fu
nder
finde
r’s
Gra
nt-
Subs
crib
ers
are
sent
e-m
ails
ale
rtin
g th
em w
hen
upda
tes
are
mad
e.
ww
w.d
sc.o
rg.u
kTh
e D
irect
ory
of S
ocia
l Cha
nge
publ
ishe
s re
gion
al
fund
ing
guid
es. T
he w
ebsi
te a
lso
has
a gu
ide
to
char
itabl
e tr
usts
in N
orth
ern
Irel
and.
3435
Plan
ah
ead
new
mem
bers
, rec
ruiti
ng v
olun
teer
s, fi
ndin
g pr
emis
es, f
undr
aisi
ng
plan
you
r pu
blic
ity w
ork
acco
rdin
gly
invi
te b
usy
peop
le s
uch
as y
our
loca
l may
or o
r M
P
to a
nsw
er p
hone
cal
ls o
r re
ply
to e
mai
ls?
Dec
ide
on
you
r ke
y m
essa
ges
Dra
w u
p a
list o
f thr
ee k
ey p
oint
s yo
u w
ant t
o ge
t ac
ross
eve
ry ti
me
your
gro
up is
pub
licis
ed, s
o th
at
you
build
up
a co
nsis
tent
iden
tity
in th
e pu
blic
min
d.
If yo
u ac
hiev
e th
is, p
eopl
e w
ill h
ave
a be
tter
chan
ce
of u
nder
stan
ding
wha
t you
are
abo
ut a
nd w
hat y
ou
offe
r. Fo
r ex
ampl
e:
to h
ome
for
peop
le w
ith c
ance
r an
d th
eir
fam
ilies
drop
-in
cent
re, h
ome
and
hosp
ital v
isiti
ng, a
nd
free
com
plem
enta
ry th
erap
ies
1 2
All
self
help
and
sup
port
gro
ups
or s
ervi
ces,
wha
teve
r th
eir
size
, nee
d pu
blic
ity to
sur
vive
. Peo
ple
will
onl
y jo
in, u
se y
our
serv
ices
, sup
port
you
and
giv
e yo
u m
oney
if th
ey h
ave
hear
d of
you
. Eve
ry le
tter,
emai
l,
to-f
ace
mee
ting
you
mak
e is
pub
licity
that
can
hel
p cr
eate
a g
ood
or a
bad
imag
e of
you
r w
ork.
Goo
d pu
blic
rel
atio
ns (P
R) is
abo
ut c
omm
unic
atin
g th
e be
nefit
s of
you
r w
ork
in a
cle
ar a
nd a
cces
sibl
e w
ay. Y
ou n
eed
to s
how
peo
ple
the
rele
vanc
e of
you
r se
rvic
es to
thei
r ow
n liv
es, a
nd d
emon
stra
te h
ow y
ou
can
and
do m
ake
a di
ffere
nce.
Gu
idel
ines
on
pu
blic
ity
1Pl
an a
head
2D
ecid
e on
you
r ke
y m
essa
ges
3D
efine
you
r ta
rget
aud
ienc
e
4En
sure
you
mak
e an
impa
ct
5ap
proa
ch to
equ
al o
ppor
tuni
ties
6A
sk fo
r as
sist
ance
7Sh
are
the
wor
kloa
d
8C
onsi
der
the
best
way
to r
each
you
r ta
rget
au
dien
ce
9M
onito
r an
d ev
alua
te
Pub
licis
ing
you
rsel
ves
Good
pra
ctic
e p
oin
t
2 We
run
our
activ
ities
acco
rdin
g to
ou
r m
embe
rs’
need
s, in
a c
lear
an
d ac
coun
tabl
e m
anne
r
3736
stat
ions
, pos
ters
in y
our
loca
l hos
pita
ls a
nd
surg
erie
s fo
r a
larg
e m
eetin
g fo
r th
e pu
blic
and
pr
ofes
sion
als
in y
our
area
. (Th
is m
etho
d is
ver
y ef
fect
ive
for
rais
ing
inte
rest
in a
new
gro
up.)
Make
su
re y
ou
r p
ub
licity
refl
ects
th
e g
rou
p’s
ap
pro
ach
to e
qu
al
op
port
un
ities
This
cou
ld in
clud
e:
wel
com
ing
and
open
to a
ll
soci
ety
lang
uage
s if
thos
e la
ngua
ges
will
be
spok
en a
t the
gr
oup
mat
eria
l, m
akin
g su
re y
ou in
clud
e bl
ack
and
min
ority
eth
nic
pres
s, c
omm
unity
gro
ups,
gro
ups
for
peop
le w
ith d
isab
ilitie
s or
men
tal h
ealth
pr
oble
ms,
stu
dent
uni
ons,
etc
.
Ask
for
ass
ista
nce
Don
’t be
afr
aid
of a
skin
g fo
r su
ppor
t fro
m lo
cal
peop
le w
ho m
ay b
e ha
ppy
to d
onat
e th
eir
skill
s to
a
good
cau
se. T
hey
coul
d in
clud
e:
5 6
offe
r vi
tal s
ervi
ces
keep
it s
hort
and
sim
ple
(KIS
S).
Defi
ne
you
r ta
rget
au
die
nce
Wor
k ou
t who
you
wan
t to
reac
h m
ost w
ith y
our
publ
icity
. Thi
s co
uld
be:
supp
orte
rs
such
as
heal
th p
rofe
ssio
nals
, com
mun
ity w
orke
rs,
volu
ntar
y gr
oups
, loc
al h
ospi
ces
and
soci
al
wor
kers
.
Ensu
re y
ou
make
an
imp
act
and
wor
d of
mou
th
even
ts a
nd a
ctiv
ities
. For
exa
mpl
e:
in n
ewsp
aper
s fo
r a
smal
l fun
drai
sing
eve
nt
such
as
a co
ffee
mor
ning
incl
udin
g th
e lo
cal n
ewsp
aper
and
rad
io
3 4
3839
Plan
nin
g a
nd
pre
para
tion
best
way
to d
o it
and
the
cost
s
Skill
s re
quire
d: r
esea
rch
skill
s, a
n at
tent
ion
to
deta
il, a
n ab
ility
to b
rief a
nd in
volv
e gr
oup
mem
bers
abo
ut k
ey d
ecis
ions
.
Ensu
rin
g t
he
gro
up’
s p
ub
licity
mate
rial i
s p
rod
uce
d w
ell
to h
elp
with
des
ign
erro
rs
mat
eria
ls
give
s yo
u a
clea
r id
entit
y.
Skill
s re
quire
d: c
lear
writ
ing
skill
s, g
ood
team
pl
ayer
, atte
ntio
n to
acc
urac
y of
text
and
layo
ut,
desi
gn s
kills
.
Giv
ing
inte
rvie
ws
an
d t
alk
s (s
ee b
ox o
n fo
llow
ing
page
s)
serv
ice
your
pub
licity
mat
eria
ls
mig
ht b
e ab
le to
sug
gest
prin
ters
)
give
you
som
e of
thei
r tim
e an
d ad
vice
.
Share
th
e w
ork
load
Ever
yone
has
a r
ole
to p
lay
in ‘t
alki
ng u
p’ th
e gr
oup.
H
owev
er, i
t is
a go
od id
ea:
For
exam
ple:
expe
rienc
e of
pub
licity
wor
k, o
r is
inte
rest
ed in
do
ing
such
wor
k
is a
ll ab
out n
etw
orki
ng, a
nd s
potti
ng g
ood
oppo
rtun
ities
even
ts a
yea
r, ha
ve o
ne p
erso
n re
spon
sibl
e fo
r pu
blic
ity
activ
ities
, avo
id o
ver-
burd
enin
g on
e pe
rson
by
divi
ding
jobs
up.
Exa
mpl
es o
f how
to d
o th
is
follo
w:
7
4041
effe
ctiv
e w
ay o
f rea
chin
g sm
all n
umbe
rs o
f pe
ople
. It i
s al
so a
goo
d w
ay o
f fol
low
ing
up a
m
ailin
g to
con
firm
rec
eipt
and
get
feed
back
.
can
arra
nge
to m
eet k
ey p
eopl
e fr
om y
our
targ
et
audi
ence
and
intr
oduc
e yo
ur w
ork.
your
con
tact
det
ails
and
out
linin
g yo
ur s
ervi
ces
coul
d be
dis
play
ed in
pro
min
ent l
ocat
ions
in y
our
cent
res.
The
se n
eed
to b
e re
plac
ed a
nd r
efre
shed
re
gula
rly.
be d
istr
ibut
ed to
mem
bers
, hea
lth p
rofe
ssio
nals
an
d ot
her
inte
rest
ed in
divi
dual
s.
anno
unce
det
ails
of y
our
mee
tings
and
oth
er
even
ts a
t the
ir m
eetin
gs.
talk
s ab
out y
our
wor
k to
oth
er o
rgan
isat
ions
.
wha
t you
can
offe
r th
em.
No
one
way
is b
ette
r th
an a
noth
er. T
he b
est m
etho
d is
to u
se lo
ts o
f diff
eren
t way
s to
pub
licis
e yo
urse
lf.
thou
gh e
very
one
has
hear
d of
them
.
ensu
re y
ou a
re g
ivin
g ou
t the
rig
ht in
form
atio
n,
and
resp
ectin
g gr
oup
mem
bers
’ wis
hes
in e
very
talk
and
inte
rvie
w
Skill
s re
quire
d: s
tory
telli
ng s
kills
to g
et p
eopl
e’s
inte
rest
.
Net
work
ing
and
arra
ngin
g to
mee
t key
figu
res
in y
our
com
mun
ity in
clud
ing
heal
th p
rofe
ssio
nals
, co
mm
unity
lead
ers,
soc
ial w
orke
rs a
nd lo
cal
volu
ntar
y or
gani
satio
ns.
with
you
at a
ll tim
es s
o yo
u ca
n ex
chan
ge
info
rmat
ion
with
peo
ple
you
mee
t.
Skill
s re
quire
d: a
bilit
y to
get
on
with
peo
ple
and
mak
e co
nnec
tions
.
Con
sid
er t
he
bes
t w
ay
to r
each
yo
ur
targ
et a
ud
ien
ce
The
met
hods
of p
ublic
ity y
ou u
se w
ill d
epen
d on
wha
t yo
u ar
e pu
blic
isin
g, a
nd w
ho y
ou w
ant t
o at
trac
t. Th
ey c
ould
incl
ude:
indi
vidu
als,
usi
ng h
eade
d pa
per
with
you
r co
ntac
t de
tails
.
8
4342
Giv
ing
a t
alk
ab
ou
t yo
ur
gro
up
Ther
e ar
e m
any
way
s to
giv
e an
effe
ctiv
e pu
blic
talk
not s
ure
on th
e be
st w
ay to
pre
sent
you
r gr
oup
in
publ
ic, o
r yo
u fin
d it
hard
to o
rgan
ise
info
rmat
ion,
yo
u m
ight
wan
t to
use
the
follo
win
g as
a b
asic
gui
de.
Kn
ow
you
r au
die
nce
Befo
re y
ou m
ake
your
spe
ech,
res
earc
h w
ho y
ou w
ill
be s
peak
ing
to s
o th
at y
ou c
an r
efer
to th
eir
wor
k an
d in
tere
sts.
Thi
nk a
bout
why
you
r au
dien
ce w
ould
be
inte
rest
ed in
wha
t you
are
doi
ng a
nd h
ow y
our
serv
ices
can
ben
efit t
hem
.
Intr
od
uce
you
rsel
f
Expl
ain
how
you
got
invo
lved
in y
our
grou
p, h
ow it
he
lped
you
, and
(if r
elev
ant)
how
you
mov
ed fr
om
findi
ng to
giv
ing
supp
ort.
Make
it p
erso
nal
Thro
ugho
ut y
our
spee
ch, t
ry to
tell
a st
ory
that
you
r lis
tene
rs c
an r
elat
e to
. Don
’t be
afr
aid
to s
peak
from
th
e he
art.
It m
akes
mor
e im
pact
.*
Intr
od
uce
you
r g
rou
p
Talk
abo
ut h
ow y
our
grou
p st
arte
d an
d th
e ch
alle
nges
it
has
face
d.
*Rem
embe
r to
res
pect
th
e co
nfide
ntia
lity
of
your
gro
up a
t al
l tim
es
if yo
u us
e st
orie
s th
at
are
not
your
ow
n.
Mon
itor
an
d e
valu
ate
It is
use
ful t
o lo
ok a
t how
effe
ctiv
e yo
ur p
ublic
ity h
as
been
. You
cou
ld:
(see
‘Gu
idel
ines
to w
ork
ing
with
th
e m
edia
’,
pag
e 44)
valu
e of
you
r se
rvic
es
you
can
build
up
rela
tions
hips
and
bui
ld o
n an
y m
omen
tum
you
hav
e cr
eate
d
whe
ther
you
are
hap
py w
ith p
ublic
ity
9
4445
Maki
ng
con
tact
s
If yo
u w
ant t
o us
e m
edia
out
lets
suc
h as
new
spap
ers,
lo
cal r
adio
or
loca
l tel
evis
ion
to p
ublic
ise
your
gro
up,
ther
e ar
e so
me
poin
ters
on
how
to m
ake
cont
act:
liste
ned
to th
eir
radi
o st
atio
n, o
r w
atch
ed th
eir
talk
. If n
ot, a
sk w
hen
to c
all b
ack
dead
lines
: w
hen
do th
ey li
ke to
be
cont
acte
d?
peop
le p
refe
r ne
ws
rele
ases
to b
e po
sted
, som
e pr
efer
faxe
s or
em
ails
inte
rest
ed in
othe
r ne
cess
ary
cont
act d
etai
ls
call:
ope
n a
file,
rec
ord
date
s, w
hat y
ou d
iscu
ssed
, an
d an
y co
vera
ge y
ou r
ecei
ved
talk
ed a
bout
bef
ore
med
ia in
futu
re.
1Br
ing
th
e au
die
nce
up
to d
ate
with
yo
ur
serv
ices
Expl
ain
wha
t you
r gr
oup
does
now
and
how
you
are
in
volv
ed. T
alk
abou
t the
ran
ge o
f ser
vice
s yo
u of
fer.
Emp
hasi
se y
ou
r ach
ieve
men
ts
have
a fe
w fa
cts
and
figur
es to
han
d, s
uch
as h
ow
man
y pe
ople
with
can
cer
you
have
hel
ped,
or
how
m
any
fam
ily m
embe
rs.
Hit
them
with
you
r co
ncl
usi
on
Win
d up
by
rem
indi
ng th
e au
dien
ce th
at y
ou a
re
a vo
lunt
ary
grou
p, r
elia
nt o
n fu
ndra
isin
g an
d do
natio
ns. T
ell t
hem
how
they
can
hel
p.
Gu
idel
ines
to w
ork
ing
with
th
e m
edia
1M
akin
g co
ntac
ts
2W
ritin
g a
pres
s re
leas
e
3Ta
lkin
g to
the
med
ia
4647
and
how
to c
onta
ct it
afte
r ‘E
nds’
, und
er th
e he
adin
g ‘N
otes
for
edito
rs’.
Sam
ple
pre
ss
rele
ase
1 M
ay 2
005
For
imm
edia
te r
elea
sePr
ess
info
rmat
ion
Loca
l MP
back
s n
ew c
an
cer
gro
up
Loca
l MP
for
Blan
k, B
lank
Bla
nk, w
ill g
ive
her
back
ing
to th
e ca
use
of s
uppo
rtin
g pe
ople
with
can
cer
at th
e la
unch
of B
lank
Can
cer
Blan
k St
reet
.
The
grou
p’s
foun
der,
N B
lank
, com
men
ted:
‘W
e ar
e de
light
ed to
ha
ve th
is v
ote
of c
onfid
ence
from
our
loca
l MP.
We
will
nee
d al
l the
su
ppor
t we
can
get f
rom
bus
ines
s pe
ople
, ele
cted
rep
rese
ntat
ives
an
d co
mm
unity
lead
ers
to h
elp
us to
hel
p pe
ople
with
can
cer.
visi
ting,
com
plem
enta
ry th
erap
ies
and
coun
selli
ng. P
eopl
e ca
n fin
d ou
t mor
e by
con
tact
ing
our
help
line.
’
Ms
Blan
k, M
P ad
ded:
‘W
e ar
e al
l inc
reas
ingl
y af
fect
ed b
y ca
ncer
an
d it
is v
ital t
hat t
here
sho
uld
be s
uppo
rt fo
r pe
ople
clo
se to
hom
e w
hen
they
mos
t nee
d it.
I am
del
ight
ed to
be
pres
ent a
t the
ope
ning
of
this
gro
up a
nd w
ish
its fo
unde
rs e
very
suc
cess
.’
Ends
For
mor
e in
form
atio
n pl
ease
con
tact
B B
lank
, tel
: bl
ank
(eve
ning
s an
d w
eeke
nds)
or
blan
k (d
aytim
e)
Note
s fo
r ed
itors
Can
cer
Supp
ort G
roup
Bla
nk w
ill b
e ru
n by
peo
ple
with
can
cer
for
peop
le w
ith c
ance
r, pr
ovid
ing
emot
iona
l and
pra
ctic
al s
uppo
rt c
lose
to
hom
e.
It w
ill o
ffer
the
follo
win
g se
rvic
es:
hom
e an
d ho
spita
l vis
iting
, te
leph
one
supp
ort,
coun
selli
ng, a
nd c
ompl
emen
tary
ther
apie
s.
Peop
le w
ith c
ance
r, th
eir
fam
ily m
embe
rs, p
artn
ers
and
care
rs c
an
cont
act t
he g
roup
at b
lank
, tel
: bl
ank.
The
line
is o
pen
from
9am
to
5pm
, wee
kday
s.
Wri
ting
a p
ress
rel
ease
A p
ress
rel
ease
, sen
t to
the
right
peo
ple
at th
e rig
ht
time,
can
be
a ve
ry e
ffect
ive
way
of g
aini
ng p
ublic
ity.
Her
e ar
e so
me
tips
on h
ow to
pro
duce
a g
ood
one:
the
date
at t
he to
p
incl
ude
‘for
imm
edia
te r
elea
se’ a
t the
top
addr
ess,
pho
ne n
umbe
r, fa
x an
d em
ail a
t the
top
of th
e fir
st p
age
end
of th
e fir
st (a
nd s
ubse
quen
t) pa
ges
noth
ing
abou
t you
and
you
r w
ork
para
grap
h
whe
re, w
hen
and
why
(in
any
orde
r)
nam
e, te
leph
one
num
bers
(wor
k, h
ome,
mob
ile)
and
emai
l sho
uld
be c
lear
ly p
rinte
d at
the
end
2
4849
Her
e ar
e so
me
othe
r tip
s yo
u m
ight
find
use
ful w
hen
talk
ing
to th
e pr
ess:
stor
y ac
cess
ible
poin
ters
bas
ed o
n yo
ur k
now
ledg
e: fo
r ex
ampl
e ‘I
wis
h I’d
foun
d su
ppor
t out
side
my
fam
ily e
arlie
r. I’d
adv
ise
othe
rs to
thin
k ab
out w
hat s
uppo
rt
mig
ht b
e he
lpfu
l to
them
’
at th
e en
d of
the
inte
rvie
w to
ens
ure
you
have
be
en fa
irly
repr
esen
ted.
will
be
quot
ed in
bef
ore
publ
icat
ion
to c
heck
for
accu
racy
(jou
rnal
ists
ofte
n do
n’t a
gree
to th
is)
Be a
war
e th
at h
avin
g yo
ur n
ame
and
phot
o in
the
med
ia m
ight
brin
g ab
out m
ore
atte
ntio
n th
an y
ou a
re
prep
ared
for.
If yo
u ar
e a
very
priv
ate
pers
on, fi
nd
som
eone
who
doe
sn’t
min
d th
is.
3Ta
lkin
g t
o t
he
med
ia
If yo
ur p
ress
rel
ease
get
s th
e in
tere
st o
f the
med
ia,
you
will
hav
e be
aten
off
fierc
e co
mpe
titio
n, s
o w
ell
done
. It’s
pos
sibl
e th
ey w
ill n
ow w
ant t
o in
terv
iew
you
or
ano
ther
mem
ber
of y
our
grou
p:
wha
t the
jour
nalis
t will
wan
t to
ask,
how
long
the
inte
rvie
w w
ill b
e, a
nd h
ow it
will
be
used
be m
ore
in c
ontr
ol
pers
on y
ou w
ould
like
you
r co
mm
ents
to b
e ad
dres
sed
to, a
nd im
agin
e yo
u ar
e ta
lkin
g to
th
em. T
hat w
ay y
ou w
ill ta
lk o
n th
e rig
ht le
vel
subj
ect t
han
the
jour
nalis
t
anec
dote
s to
get
the
mes
sage
acr
oss
expe
rt o
n ev
eryt
hing
wha
teve
r ha
ppen
s (h
avin
g a
rem
inde
r ca
rd to
ha
nd c
an h
elp)
.
5051
Dir
ecto
ry o
f So
cial C
han
ge,
24
Step
hens
on W
ay,
Lond
on N
W1
2DP,
tel:
0845
0 77
77
07,
ww
w.d
sc.o
rg.u
kRu
ns c
ours
es in
com
mun
icat
ions
ski
lls.
The
Med
ia T
rust
, Riv
erw
alk
Hou
se, 1
57-1
61
Mill
bank
, Lon
don
SW1P
4RR
, tel
: 02
0 72
17 3
717,
w
ww
.med
iatr
ust.o
rgH
elps
cha
ritie
s w
ith c
omm
unic
atio
ns a
nd d
ealin
g w
ith
the
med
ia.
Lon
don
Volu
nta
ry S
ervi
ce C
ou
nci
l, 35
6 H
ollo
way
Ro
ad, L
ondo
n N
7 6P
A, t
el:
020
7700
810
7,
ww
w.a
ctio
nlin
k.or
g.uk
Runs
cou
rses
in c
omm
unic
atio
ns s
kills
.
Key
res
ou
rces
Furt
her
read
ing
and
reso
urce
s ar
e lis
ted
belo
w.
Mac
mill
an c
an a
lso
prov
ide
info
rmat
ion,
pub
licat
ions
an
d tr
aini
ng.
Pub
licatio
ns
The
DIY
gui
de t
o pu
blic
rel
atio
ns:
for
ch
arit
ies,
vo
lun
tary
org
anis
atio
ns
and
com
mun
ity
grou
ps
(199
9) M
oi A
li, D
irect
ory
of S
ocia
l Cha
nge
(ISBN
1 9
0036
0 53
5)
Prom
otin
g yo
ur c
ause
: a
guid
e fo
r fu
ndr
asie
rs
and
cam
paig
ner
s (2
002)
Kar
en G
ilchr
ist,
Dire
ctor
y of
Soc
ial C
hang
e (IS
BN 1
900
360
95 0
)
Org
an
isatio
ns
Plea
se fe
el fr
ee to
con
tact
Mac
mill
an C
ance
r Su
ppor
tfo
r ad
vice
. We
offe
r tr
aini
ng in
pub
licis
ing
your
gro
up
and
pres
enta
tion
skill
s, te
l: 02
0 70
91 2
010,
ww
w.
mac
mill
an.o
rg.u
k
Ch
ari
ties
Aid
Fou
nd
atio
n, 2
5 Ki
ngs
Hill
Ave
nue,
Ki
ngs
Hill
, Wes
t Mal
ling,
Ken
t ME1
9 4T
A,
tel:
0173
2 52
0000
, ww
w.c
afon
line.
org
Natio
nal A
ssoci
atio
n f
or
Volu
nta
ry a
nd
C
om
mu
nity
Act
ion
may
be
able
to o
ffer
info
rmat
ion
ww
w.n
acvs
.org
.uk
Nat
iona
l org
anis
atio
ns h
elpi
ng p
eopl
e w
ith c
ance
r va
ry e
norm
ousl
y in
siz
e an
d fo
cus.
Som
e, s
uch
as
Mac
mill
an C
ance
r Su
ppor
t and
Can
cerb
acku
p, o
ffer
a
such
as
the
Uni
ted
King
dom
Bra
in T
umou
r So
ciet
y
radi
othe
rapy
inju
ries)
, foc
us o
n a
parti
cula
r ty
pe o
f ca
ncer
or
them
e.
Link
s be
twee
n na
tiona
l pat
ient
-led
orga
nisa
tions
an
d lo
cal g
roup
s ca
n ha
ve b
enefi
ts, b
ut c
an a
lso
betw
een
natio
nal a
nd lo
cal p
riorit
ies.
The
ben
efits
of
natio
nal-
loca
l n
etw
ork
s
Loca
l gro
ups
can
be r
egar
ded
as b
ranc
hes,
au
tono
mou
s gr
oups
, loc
al c
omm
ittee
s w
ith d
eleg
ated
po
wer
s, o
r fr
anch
ises
of t
he n
atio
nal o
rgan
isat
ion
can
prov
ide
mor
e in
form
atio
n on
the
natu
re o
f the
se
diffe
rent
stru
ctur
es).
Ther
e ar
e st
rong
rea
sons
for
bein
g pa
rt of
suc
h a
netw
ork.
Her
e ar
e so
me
of th
e be
nefit
s:
Gain
ing a
natio
nal/
loca
l pro
file
Nat
iona
l and
loca
l gro
ups
can
com
plem
ent e
ach
othe
r’s
wor
k an
d pr
even
t dup
licat
ion.
A lo
cal g
roup
Lin
kin
g y
ou
rsel
f w
ith a
n
atio
nal o
rgan
isatio
n
53
5455
of s
timul
atio
n an
d he
lp e
nsur
e th
at a
nat
iona
l or
gani
satio
n do
es n
ot g
et s
et in
its
way
s.
Adm
inis
tratio
nN
atio
nal b
odie
s ca
n of
ten
cove
r so
me
basi
c ad
min
istra
tive
task
s an
d he
lp w
ith e
stab
lishi
ng
char
itabl
e st
atus
. The
y m
ay b
e ab
le to
pro
vide
a
char
ity n
umbe
r to
thei
r af
filia
ted
grou
ps, a
nd a
re li
kely
to
hav
e a
mod
el c
onst
itutio
n th
at g
roup
s ca
n us
e.
Pote
ntia
l dif
ficu
lties
in
loca
l-n
atio
nal n
etw
ork
s
Ther
e m
ay b
e te
ethi
ng p
robl
ems
whe
n de
velo
ping
su
ch li
nks,
but
don
’t be
dis
hear
tene
d. C
once
ntra
te
on o
bser
ving
wha
t wor
ks a
nd w
hat d
oesn
’t so
that
m
ista
kes
can
be a
verte
d in
the
futu
re.
Are
as to
look
out
for
are:
Cri
teri
a f
or
affi
liatio
nA
lthou
gh lo
cal a
nd n
atio
nal o
rgan
isat
ions
may
cov
er
com
mon
gro
und,
the
way
in w
hich
they
wis
h to
wor
k m
ay b
e di
ffere
nt. L
ocal
gro
ups
have
to a
gree
to fu
lfil
certa
in c
riter
ia if
they
wis
h to
car
ry th
e na
me
of th
e na
tiona
l org
anis
atio
n, a
nd s
ome
find
this
pro
blem
atic
. Yo
u ha
ve to
dec
ide
whe
ther
it w
ould
be
mor
e be
nefic
ial t
o ad
apt a
nd b
e af
filia
ted,
or
to s
tay
the
sam
e an
d go
it a
lone
.
Adm
inis
tratio
nLo
cal g
roup
s so
met
imes
find
that
som
e of
the
wor
k th
at c
omes
with
bei
ng p
art o
f a n
atio
nal n
etw
ork,
can
bene
fit fr
om b
eing
atta
ched
to a
n or
gani
satio
n w
ith a
goo
d na
tiona
l pro
file
and
the
natio
nal b
ody
can
bene
fit fr
om g
ood
wor
k ca
rrie
d ou
t on
a lo
cal
leve
l. Fo
r in
stan
ce, a
nat
iona
l org
anis
atio
n m
ight
car
ry
out r
esea
rch
on c
ance
r po
licy
issu
es th
at lo
cal g
roup
s ca
n us
e as
the
basi
s fo
r a
loca
l cam
paig
n, a
nd lo
cal
grou
ps c
ould
pro
vide
exa
mpl
es a
nd c
ase
stud
ies
to
the
natio
nal b
ody.
Support
Setti
ng u
p a
loca
l ven
ture
can
be
daun
ting
for
peop
le
with
lim
ited
expe
rienc
e in
the
field
, and
sup
port
from
pe
ople
with
the
know
-how
can
be
inva
luab
le. A
na
tiona
l bod
y m
ay a
lso
be th
e so
urce
of r
esou
rces
an
d fu
ndra
isin
g he
lp fo
r lo
cal g
roup
s.
Info
rmatio
nN
atio
nal o
rgan
isat
ions
can
be
a go
od c
entra
l sou
rce
of in
form
atio
n ab
out s
ervi
ces
for
loca
l gro
ups.
Conta
cts
Nat
iona
l and
loca
l org
anis
atio
ns c
an o
ften
prov
ide
each
oth
er w
ith s
peak
ers,
con
tact
s w
ith o
ther
gro
ups
and
orga
nisa
tions
, net
wor
king
opp
ortu
nitie
s an
d in
tern
atio
nal l
inks
.
Com
munic
atio
nIf
grou
ps w
ork
as p
art o
f a n
etw
ork,
info
rmat
ion
that
for
inst
ance
thro
ugh
a na
tiona
l new
slet
ter.
Kee
pin
g the
org
anis
atio
n d
ynam
icBe
caus
e th
ey r
epre
sent
the
loca
l nee
ds o
f peo
ple
affe
cted
by
canc
er, l
ocal
gro
ups
can
be a
sou
rce
5657
can
feed
thei
r vi
ews
into
the
natio
nal n
etw
ork.
An
effe
ctiv
e na
tiona
l org
anis
atio
n w
ill b
e co
mm
itted
to
orga
nisa
tion.
Gro
up w
ork
ing
The
way
mem
bers
rel
ate
to e
ach
othe
r w
hen
runn
ing
loca
l gro
ups
can
be d
iffer
ent t
han
in n
atio
nal
orga
nisa
tions
. In
smal
l gro
ups,
the
mem
bers
invo
lved
ar
e of
ten
jugg
ling
this
wor
k w
ith o
ther
dem
ands
on
thei
r tim
e.
Perc
eptio
n o
f gro
ups
Gro
ups
that
are
par
t of a
nat
iona
l org
anis
atio
n fo
r sp
ecifi
c ca
ncer
will
be
seen
to b
e sp
ecia
lists
in
this
are
a. T
hey
will
be
expe
cted
to h
ave
up to
dat
e in
form
atio
n on
the
late
st r
esea
rch
and
treat
men
ts.
If th
e gr
oup/
serv
ice
cann
ot p
rovi
de th
is th
ey n
eed
to
thin
k ab
out w
here
they
can
ref
er th
e pe
rson
affe
cted
by
can
cer.
such
as
pape
rwor
k, ta
kes
mor
e tim
e th
an a
ntic
ipat
ed.
The
grou
p m
ay fe
el u
nder
pre
ssur
e fr
om th
e na
tiona
l or
gani
satio
n.
Kee
pin
g in
form
edC
omm
unic
atio
n ne
eds
to b
e a
two-
way
pro
cess
. Bo
th n
atio
nal a
nd lo
cal b
odie
s ne
ed to
ens
ure
that
ev
eryo
ne is
info
rmed
and
invo
lved
. Som
e ap
poin
t a
dedi
cate
d lia
ison
per
son
for
this
pur
pose
.
Lack
of
support
Som
etim
es a
gro
up h
as e
xpec
tatio
ns o
f the
sup
port
it w
ill r
ecei
ve fr
om th
e na
tiona
l bod
y th
at a
re im
poss
ible
to
fulfi
l.
Financi
al o
blig
atio
ns
A lo
cally
-affi
liate
d gr
oup
may
be
aske
d to
rai
se fu
nds
or p
ay a
sub
scrip
tion
to th
e na
tiona
l bod
y. W
hat
prop
ortio
n of
the
mon
ies
rais
ed g
o in
to th
e na
tiona
l po
t is
a co
mm
on c
ause
for
deba
te. G
roup
s sh
ould
en
sure
that
thei
r m
embe
rs a
re in
form
ed a
nd in
volv
ed
in fi
nanc
ial m
atte
rs fr
om th
e ea
rly s
tage
s.
Difficu
lties
work
ing toget
her
Ther
e ar
e bo
und
to b
e di
sagr
eem
ents
, but
thou
ght
and
atte
ntio
n to
det
ail i
n th
e ea
rly s
tage
s of
a
rela
tions
hip
can
save
tim
e an
d tro
uble
late
r. Fl
exib
ility,
go
od c
omm
unic
atio
n an
d de
moc
ratic
pra
ctic
e ar
e of
ten
the
key
to a
har
mon
ious
rel
atio
nshi
p.
Perc
eive
d top
-dow
n c
ontr
ol
Gro
ups
atta
chin
g th
emse
lves
form
ally
to n
atio
nal
orga
nisa
tions
nee
d to
be
awar
e of
the
way
s th
ey
59
Earl
y st
ag
es
If yo
u in
tend
to m
ake
your
gro
up n
atio
nal,
don’
t try
to
set
up
too
muc
h to
o so
on, e
spec
ially
if th
ere
are
a lim
ited
num
ber
of m
embe
rs in
volv
ed.
Plan
nin
g a
s a g
rou
p
Som
e na
tiona
l org
anis
atio
ns s
tart
as
a re
sult
of o
ne
or m
ore
indi
vidu
als
wan
ting
to e
nsur
e be
tter
supp
ort
for
othe
rs w
ith s
imila
r ex
perie
nces
. The
re is
ofte
n a
high
deg
ree
of p
erso
nal i
nvol
vem
ent.
This
may
mea
n th
at a
s th
e or
gani
satio
n ev
olve
s, a
nd o
ther
peo
ple
com
e on
boa
rd w
ith th
eir
own
idea
s of
wha
t nee
ds
to b
e do
ne, d
ifficu
lties
can
aris
e. T
he e
arly
pla
nnin
g pr
oces
s m
ight
take
acc
ount
of t
his,
and
per
haps
pr
ovid
e fo
r so
me
key
play
ers
to s
tep
back
onc
e th
e na
tiona
l org
anis
atio
n is
est
ablis
hed.
As
man
y m
embe
rs a
s po
ssib
le s
houl
d be
invo
lved
ea
rly o
n in
the
plan
ning
. Agr
eein
g co
mm
on g
oals
an
d th
e pa
ce a
t whi
ch th
e or
gani
satio
n w
ishe
s to
w
ork
can
be d
ifficu
lt fo
r th
ose
who
sta
rted
out
with
sp
ecifi
c id
eas
of h
ow th
ings
sho
uld
go. I
t’s a
goo
d id
ea to
rev
iew
reg
ular
ly h
ow e
very
one
feel
s to
ens
ure
you’
re o
n tr
ack.
Beco
min
g a
natio
nal
org
an
isatio
n
6061
Main
tain
ing
rel
atio
nsh
ips
with
lo
cal g
rou
ps
Nat
iona
l and
loca
l bod
ies
have
ver
y di
vers
e ne
eds,
and
mee
ting
thos
e ne
eds
take
s tim
e an
d co
mm
itmen
t. Tr
ust a
nd c
onfid
ence
can
be
lost
if th
e lo
cal g
roup
s fe
el o
ut o
f tou
ch w
ith w
hat t
he n
atio
nal
body
is d
oing
. Cre
atin
g go
od c
omm
unic
atio
n ch
anne
ls c
an th
eref
ore
help
ens
ure
that
you
con
tinue
to
mee
t the
nee
ds o
f you
r m
embe
rs.
New
slet
ters
, for
ums,
net
wor
king
opp
ortu
nitie
s an
d re
gion
al m
eetin
gs c
an a
ll he
lp y
ou w
ork
tow
ards
a
unite
d na
tiona
l str
uctu
re. L
et lo
cal g
roup
s kn
ow h
ow
you
can
be e
asily
acc
esse
d to
pro
vide
info
rmat
ion
and
supp
ort.
It m
ay b
e re
leva
nt to
pro
duce
a b
ranc
h m
anua
l tha
t offe
rs g
ood
prac
tice
guid
ance
on
how
th
ey c
an w
ork
with
the
natio
nal b
ody.
Sup
port
fro
m M
acm
illan
Can
cer
Sup
port
Mac
mill
an c
an p
rovi
de c
ontin
uing
sup
port
to p
eopl
e in
volv
ed in
evo
lvin
g na
tiona
l org
anis
atio
ns. T
his
is
offe
red
face
-to-
face
or
by te
leph
one,
or
via
besp
oke
trai
ning
and
lite
ratu
re. W
e al
so g
ive
finan
cial
sup
port
to
new
initi
ativ
es, a
nd c
an p
rovi
de o
ppor
tuni
ties
for
links
and
dia
logu
e w
ith o
ther
org
anis
atio
ns.
An
ap
pro
pri
ate
con
stitu
tion
the
resp
onsi
bilit
ies
of a
nat
iona
l org
anis
atio
n (w
hich
ne
eds
to r
epor
t to
all i
ts m
embe
rs) r
athe
r th
an th
e lo
cal o
utlo
ok o
f a lo
cal o
rgan
isat
ion.
Qu
alit
y is
sues
Nat
iona
l org
anis
atio
ns n
eed
to p
ay p
artic
ular
ly c
lose
at
tent
ion
to th
eir
repu
tatio
n, w
hich
will
als
o af
fect
th
e re
puta
tion
of lo
cally
affi
liate
d gr
oups
. By
wor
king
to
war
ds d
emon
stra
ble
qual
ity s
tand
ards
, nat
iona
l gr
oups
can
enc
oura
ge a
ttent
ion
and
invo
lvem
ent
from
bot
h th
e pu
blic
and
hea
lth p
rofe
ssio
nals
.
Con
stan
tly e
valu
atin
g th
e w
ork
of th
e na
tiona
l or
gani
satio
n an
d en
surin
g th
at m
embe
rs’ n
eeds
ar
e be
ing
met
can
attr
act n
ew g
roup
s fo
r af
filia
tion,
pr
ovid
e a
mod
el o
f goo
d pr
actic
e fo
r lo
cal g
roup
s an
d at
trac
t fun
ding
and
spo
nsor
ship
. For
more
in
form
atio
n s
ee ‘Q
ualit
y st
an
dard
s’,
pag
e 74
.
Get
ting
su
pp
ort
Indi
vidu
als
wor
king
in n
atio
nal o
rgan
isat
ions
nee
d su
ppor
t jus
t as
muc
h as
thos
e in
loca
l gro
ups.
It’s
a
good
idea
to d
iscu
ss w
hat m
embe
rs w
ould
find
mos
t us
eful
, for
exa
mpl
e w
heth
er th
ey w
ould
pre
fer
peer
or
pro
fess
iona
l sup
port
(se
e ‘S
up
port
’ in
Bookl
et
3Su
ppor
tin
g ea
ch o
ther
). R
egul
ar r
evie
w o
r ev
alua
tion
of s
uppo
rt n
eeds
is r
ecom
men
ded.
62
Key
res
ou
rces
Furt
her
read
ing
and
reso
urce
s ar
e lis
ted
belo
w.
Pub
licatio
ns
Self
-hel
p g
rou
ps:
get
ting
sta
rted
, ke
epin
g g
oin
g
(199
8) J
udy
Wils
on, R
A W
ilson
and
Jan
Mye
rs
(ISBN
0 8
7425
9 00
3)
Org
an
isatio
ns
Natio
nal C
ou
nci
l for
Volu
nta
ry O
rgan
isatio
ns,
Rege
nt’s
Wha
rf, 8
All
Sain
ts S
tree
t, Lo
ndon
N1
9RL,
te
l: 08
00 2
79 8
798,
ww
w.n
cvo-
vol.o
rg.u
k
6465
Wh
at
are
th
e ad
van
tag
es a
nd
dis
ad
van
tag
es o
f h
avi
ng
ch
ari
tab
le s
tatu
s?
Ad
van
tag
es
Thes
e in
clud
e:
and
Gift
Aid
on
dona
tions
orga
nisa
tions
will
onl
y fu
ndra
ise
for,
or d
onat
e to
, re
gist
ered
cha
ritie
s
advi
ce o
n al
l asp
ects
of c
harit
y la
w.
Dis
ad
van
tag
es
Thes
e in
clud
e:
polit
ical
aim
s
trad
ing
activ
ities
user
s ar
e on
its
com
mitt
ee, i
t is
esse
ntia
l to
ensu
re
mem
bers
can
be
pers
onal
ly li
able
if a
ny lo
sses
re
sult
whe
re th
ey h
ave
acte
d in
bre
ach
of tr
ust
Ch
ari
tab
le s
tatu
s
This
is a
com
plex
sub
ject
, but
one
whi
ch s
ome
grou
ps
will
hav
e to
con
side
r. So
me
basi
c in
form
atio
n is
gi
ven
belo
w, f
or fu
rthe
r in
form
atio
n se
e Vo
lunt
ary
but n
ot a
mat
eur
or c
onta
ct th
e C
harit
y C
omm
issi
on,
reso
urce
s).
Ch
ari
tab
le p
urp
ose
s
Ther
e ar
e cu
rren
tly fo
ur b
road
hea
ding
s fo
r ch
arita
ble
purp
oses
:
com
mun
ity.
In a
dditi
on, a
ll pu
rpos
es m
ust b
e fo
r th
e be
nefit
of t
he
com
mun
ity o
r a
cert
ain
sect
ion
of it
.
Defi
nitio
n: A
cha
rity
is a
n or
gani
satio
n es
tabl
ishe
d
excl
usiv
ely
for
char
itabl
e pu
rpos
es. So
, if
your
gro
up h
as
excl
usiv
ely
char
itabl
e ai
ms,
it is
tec
hnic
ally
a c
hari
ty a
nd, if
in E
ngla
nd o
r W
ales
, m
ay h
ave
to r
egis
ter
with
the
Cha
rity
Com
mis
sion
.
6667
SCV
O’s
gui
de t
o co
nst
itut
ion
s an
d ch
arit
able
st
atus
This
gui
de ta
kes
you
thro
ugh
the
proc
ess
of a
lterin
g yo
ur c
onst
itutio
n or
set
ting
up a
cha
rity
in S
cotla
nd.
It al
so o
utlin
es th
e be
st le
gal s
truc
ture
to a
dopt
, th
e pr
oced
ures
for
beco
min
g a
char
ity a
nd m
odel
co
nstit
utio
ns a
ppro
ved
by th
e In
land
Rev
enue
.
Org
an
isatio
ns
Ch
ari
ty C
om
mis
sion
for
Eng
lan
d a
nd
Wale
s,13
-15
Bouv
erie
Str
eet,
Lond
on E
C4Y
8D
P, te
l: 08
45 3
00 0
218,
ww
w.c
harit
y-co
mm
issi
on.g
ov.u
k
ther
e is
no
equi
vale
nt b
ody
in S
cotla
nd o
r N
orth
ern
Irel
and.
Ch
ari
ty A
dvi
ce S
ervi
ce, N
ort
her
n I
rela
nd
Cou
nci
l fo
r Volu
nta
ry A
ctio
n, 6
1 D
unca
irn G
arde
ns, B
elfa
st
BT15
2G
B, te
l: 02
8 90
87 7
777,
ww
w.n
icva
.org
Scott
ish
Cou
nci
l for
Volu
nta
ry O
rgan
isatio
ns,
Man
sfiel
d Tr
aqua
ir C
entr
e, 1
5 M
ansfi
eld
Plac
e,
Edin
burg
h EH
3 6B
B, te
l: 01
31 5
56 3
882,
w
ww
.scv
o.or
g.uk
Offi
ce o
f th
e Sc
ott
ish
Ch
ari
ty R
egu
lato
r, 2
nd F
loor
, Q
uadr
ant H
ouse
, 9 R
iver
side
Driv
e, D
unde
e D
D1
4NY,
te
l: 01
382
2240
46, w
ww
.osc
r.org
.uk
Engl
and
and
Wal
es
Scot
land
and
N
orth
ern
Irel
and
can
invo
lve
a lo
t of a
dmin
istr
atio
n. F
or e
xam
ple
as
char
ities
are
pub
licly
acc
ount
able
, acc
ount
s m
ust
be m
ade
avai
labl
e to
any
mem
ber
of th
e pu
blic
on
req
uest
.
Key
res
ou
rces
Furt
her
read
ing
and
reso
urce
s ar
e lis
ted
belo
w.
Mac
mill
an c
an a
lso
prov
ide
info
rmat
ion,
pub
licat
ions
an
d tr
aini
ng.
Pub
licatio
ns
Ch
arit
able
sta
tus:
adv
ice
not
e 1,
Nor
ther
n Ir
elan
d
ww
w.n
icva
.org
Look
s at
adv
anta
ges
and
disa
dvan
tage
s of
cha
ritab
le
stat
us fo
r gr
oups
in N
orth
ern
Irel
and
and
give
s st
ep
by s
tep
guid
ance
on
how
to o
btai
n it.
Ch
arit
able
sta
tus:
a p
ract
ical
han
dboo
k (2
003)
A
ndre
w P
hilli
ps, D
irect
ory
of S
ocia
l Cha
nge,
(IS
BN 1
900
360
83 7
)
Gui
dan
ce:
sett
ing
up a
ch
arit
y in
Sco
tlan
d,
ww
w.h
mrc
.gov
.uk/
guid
ance
/cha
rity-
scot
land
.htm
68
Web
site
s
Inla
nd
Rev
enu
e: w
ww
.hm
rc.g
ov.u
k/ch
ariti
esIn
form
atio
n re
latin
g to
run
ning
cha
ritie
s.
Volu
nta
ry a
nd
Com
mu
nity
Un
it, N
orth
ern
Irel
and
Dep
artm
ent f
or S
ocia
l Dev
elop
men
t: w
ww
.dsd
ni.g
ov.u
k
whe
re g
roup
s ca
n ac
cess
tem
plat
e co
nstit
utio
ns a
nd
crea
te th
eir
own
by s
tatin
g th
eir
obje
ctiv
es. H
owev
er,
it is
not
rec
omm
ende
d to
follo
w th
ese
tem
plat
es
stric
tly b
ecau
se g
roup
s ac
ross
the
UK
oper
ate
very
di
ffere
ntly
and
hav
e di
ffere
nt p
urpo
ses.
Mor
eove
r, th
ese
mod
els
cove
r al
l typ
es o
f cha
ritab
le a
ctiv
ities
. Yo
u m
ay fi
nd it
mos
t use
ful t
o lo
ok a
t con
stitu
tions
fr
om g
roup
s si
mila
r to
you
rs.
Key
res
ou
rces
Furt
her
read
ing
and
reso
urce
s ar
e lis
ted
belo
w.
Mac
mill
an c
an a
lso
prov
ide
info
rmat
ion,
pub
licat
ions
an
d tr
aini
ng.
Pub
licatio
ns
The
char
itie
s m
anua
l: a
com
plet
e gu
ide
to
volu
nta
ry o
rgan
isat
ion
man
agem
ent,
ed.
Jac
ki
Reas
on, I
nstit
ute
of C
hart
ered
Sec
reta
ries
and
Adm
inis
trat
ors
(ISBN
1 8
6720
1 12
5)
The
char
ity
trus
tee’
s h
andb
ook
(200
1) M
ike
East
woo
d, D
irect
ory
of S
ocia
l Cha
nge/
Cha
ritie
s A
id
Foun
datio
n (IS
BN 1
900
360
88 8
)
Just
abo
ut m
anag
ing?
Eff
ecti
ve m
anag
emen
t fo
r vo
lun
tary
org
anis
atio
ns
and
com
mun
ity
grou
ps
Cou
ncil
(ISBN
1 8
7258
2 86
3)
7071
Unl
ess
you
inte
nd to
em
ploy
sta
ff or
take
on
prop
erty
, it
is p
roba
ble
that
you
can
rem
ain
an u
ninc
orpo
rate
d as
soci
atio
n an
d yo
u ar
e no
t req
uire
d by
law
to s
eek
any
appr
oval
bef
ore
setti
ng u
p.
Det
ails
of o
ther
form
s of
str
uctu
re a
re g
iven
in
Volu
ntar
y bu
t not
am
ateu
r(s
ee K
ey r
esou
rces
).
Con
stitu
tion
s
It is
use
ful f
or a
ny o
rgan
isat
ion,
how
ever
info
rmal
,
rule
s ag
reed
by
the
team
that
des
crib
e ho
w y
ou w
ill
oper
ate.
Thi
s ca
n co
ver
who
the
mem
bers
are
, you
r ai
ms,
and
how
you
will
mak
e su
re th
at e
very
one
has
thei
r sa
y at
mee
tings
. The
rul
es c
an h
ave
vario
us
artic
les
(for
a co
mpa
ny) o
r tr
ust d
eed
(for
a ch
arita
ble
trus
t).
A fo
rmal
con
stitu
tion
(rat
her
than
a b
asic
set
of r
ules
) ne
eds
to b
e ca
refu
lly w
orde
d in
lega
l lan
guag
e. If
yo
u de
cide
to w
rite
your
ow
n, y
ou w
ill n
eed
lega
l ad
vice
. Alte
rnat
ivel
y, th
e C
harit
y C
omm
issi
on fo
r En
glan
d an
d W
ales
, the
Nor
ther
n Ir
elan
d C
ounc
il
cons
titut
ion.
The
y pu
blis
h a
book
let t
hat g
ives
det
ails
of
wha
t a c
onst
itutio
n/go
vern
ing
docu
men
t is
and
the
proc
ess
that
gro
ups
shou
ld fo
llow
whe
n pr
epar
ing
one,
incl
udin
g fin
anci
al c
ontr
ols.
It a
lso
has
a se
ctio
n
Leg
al s
tru
ctu
res
72
Volu
nta
ry b
ut n
ot a
mat
eur:
a g
uide
to
the
law
fo
r vo
lun
tary
org
anis
atio
ns
(200
4) D
unca
n Fo
rbes
,
(ISBN
1 8
7258
2 32
X).
Ava
ilabl
e fr
om w
ww
.lvsc
.org
.uk
Ch
oosi
ng
an
d P
rep
ari
ng
a G
ove
rnin
g D
ocu
men
t (2
007)
Cha
rity
Com
mis
sion
. Can
be
dow
nloa
ded
at
ww
w.c
harit
y-co
mm
issi
on.g
ov.u
k/Li
brar
y/pu
blic
atio
ns/
pdfs
/cc2
2tex
t.pdf
Web
site
s
Ch
ari
ty C
om
mis
sion
for
Eng
lan
d a
nd
Wale
s w
ww
.cha
rity-
com
mis
sion
.gov
.uk
Inla
nd
Rev
enu
e w
ww
.hm
rc.g
ov.u
k/ch
ariti
esIn
form
atio
n re
latin
g to
run
ning
cha
ritie
s.
Nort
her
n I
rela
nd
Cou
nci
l for
Volu
nta
ry A
ctio
n
(NIC
VA
) w
ww
.nic
va.o
rg
Scott
ish
Cou
nci
l for
Volu
nta
ry O
rgan
isatio
ns
(SC
VO
) w
ww
.scv
o.or
g.uk
‘I w
ish
that
we
had
agre
ed u
pon
a fix
ed t
erm
for
the
cha
ir o
f
our
com
mitt
ee. H
e ha
s be
en in
the
pos
t fo
r fa
r to
o lo
ng a
nd
is s
tiflin
g an
y ne
w in
itiat
ives
.’ A
nony
mou
s pa
rtic
ipan
t fr
om a
Net
wor
king
Day
For
exam
ple:
fund
ing?
agai
nst a
rec
ogni
sed
mod
el h
elp
you
gain
fu
ndin
g?
prof
essi
onal
s if
you
coul
d sh
ow th
at y
ou fo
llow
ce
rtai
n qu
ality
sta
ndar
ds?
Can
cer
self
help
and
sup
port
ser
vice
s th
at r
ecog
nise
th
e ne
ed fo
r qu
ality
sta
ndar
ds w
ill tr
y to
add
ress
and
m
aint
ain
good
pra
ctic
e. T
his
may
be
acco
rdin
g to
a
reco
gnis
ed m
odel
or
stan
dard
, whi
ch h
as b
een
disc
usse
d an
d ag
reed
to b
y m
embe
rs.
Get
ting
to g
rip
s w
ith
qu
alit
y st
an
dard
s
Gro
ups
som
etim
es fi
nd it
diffi
cult
to d
ecid
e ho
w to
ad
dres
s th
e is
sue
of q
ualit
y st
anda
rds
in th
e pr
ovis
ion
conc
erns
abo
ut u
nder
-per
form
ing
and
resi
stan
ce to
ch
ange
can
all
play
a p
art.
Ant
icip
atin
g th
ese
conc
erns
and
giv
ing
suffi
cien
t tim
e to
the
issu
e ca
n be
cen
tral
to a
gro
up’s
su
cces
s. It
may
be
usef
ul to
con
tact
oth
er g
roup
s th
at u
se e
xist
ing
syst
ems
to g
ain
the
bene
fit o
f the
ir ex
perie
nce.
7475
Qu
alit
y st
an
dard
s
Wh
at
are
qu
alit
y st
an
dard
s?
Qua
lity
stan
dard
s ar
e a
mea
ns o
f dem
onst
ratin
g to
an
yone
with
cur
rent
or
pote
ntia
l inv
olve
men
t with
th
e gr
oup
that
it is
wel
l run
and
acc
ount
able
to it
s m
embe
rs;
that
ther
e is
the
mea
ns to
ass
ess
and
impr
ove
the
wor
k ca
rrie
d ou
t and
that
this
is r
evie
wed
on
a r
egul
ar b
asis
.
Peop
le s
omet
imes
thin
k th
at fo
rmal
-sou
ndin
g te
rms
such
as
‘qua
lity
stan
dard
s’ c
ut a
cros
s va
lued
pr
inci
ples
abo
ut th
e in
form
ality
of s
uppo
rt. B
ut
this
is n
ot n
eces
saril
y th
e ca
se. P
eopl
e lo
okin
g fo
r su
ppor
t can
be
reas
sure
d if
you
can
dem
onst
rate
go
od p
ract
ice
and
qual
ity. H
avin
g qu
ality
sta
ndar
ds
enco
urag
es c
redi
bilit
y in
the
eyes
of t
he p
ublic
, hea
lth
prof
essi
onal
s an
d po
tent
ial f
unde
rs.
Add
ress
ing
issu
es o
f qua
lity
can
also
mot
ivat
e pe
ople
wan
t. It
is a
way
of b
eing
acc
ount
able
to a
ll th
ose
who
hav
e an
inte
rest
in th
e se
rvic
es th
at y
ou o
ffer.
Wh
at
do q
ualit
y st
an
dard
s m
ean
for
you
?
How
you
app
roac
h th
e is
sue
of q
ualit
y is
up
to y
ou,
and
will
larg
ely
depe
nd o
n yo
ur a
ims.
In s
ettin
g up
a
new
gro
up, o
r re
view
ing
the
wor
k of
an
exis
ting
one,
as
king
que
stio
ns a
bout
you
r ai
ms
and
obje
ctiv
es m
ay
help
set
the
qual
ity a
gend
a.
1. M
acm
illan
Can
cer
Sup
port
’sG
ood
prac
tice
gu
idel
ines
A G
ood
Prac
tice
Reso
urce
Pac
k w
as o
rigin
ally
pr
oduc
ed in
199
7, a
s th
e re
sult
of li
aiso
n be
twee
n C
ance
rlink
and
rep
rese
ntat
ives
of t
he g
roup
s ne
twor
k. It
incl
uded
goo
d pa
ctic
e gu
idel
ines
for
self
help
and
sup
port
gro
ups.
Thes
e gu
idel
ines
hav
e si
nce
been
rev
iew
ed, u
pdat
ed
and
adde
d to
, with
the
aim
of h
elpi
ng g
roup
s fu
rthe
r ad
dres
s is
sues
aro
und
good
pra
ctic
e an
d ef
ficie
nt
wor
king
. The
res
ult i
s th
is s
erie
s of
four
Goo
d pr
actic
e gu
idel
ines
boo
klet
s, o
f whi
ch th
is is
the
last
. You
m
ay fi
nd it
rea
ssur
es p
oten
tial f
unde
rs a
nd h
ealth
pr
ofes
sion
als
that
you
wor
k us
ing
thes
e bo
okle
ts.
2. M
acm
illan
Can
cer
Sup
port
’s C
an
cer
Sup
port
C
ertifi
cate
Mac
mill
an a
lso
offe
rs th
e C
ance
r Su
ppor
t Cer
tifica
te,
a qu
alifi
catio
n de
velo
ped
for
peop
le w
ho s
uppo
rt
Col
lege
Net
wor
k, w
hich
gra
nts
educ
atio
nal a
war
ds in
m
any
subj
ects
to a
dult
lear
ners
, esp
ecia
lly to
peo
ple
for
who
m tr
aditi
onal
qua
lifica
tions
are
inac
cess
ible
or
inap
prop
riate
. Thi
s qu
alifi
catio
n en
able
s gr
oups
to
impr
ove
som
e of
thei
r pr
actic
es, w
hich
in tu
rn
is a
mea
ns o
f est
ablis
hing
bet
ter
links
with
hea
lth
prof
essi
onal
s. C
onta
ct M
acm
illan
for
furt
her
deta
ils.
3. In
vest
ing
in V
olu
nte
ers
Base
d on
the
prin
cipl
es o
f Inv
esto
rs in
Peo
ple,
this
fo
cuse
s on
goo
d pr
actic
e in
man
agin
g vo
lunt
eers
(s
ee ‘K
ey r
esou
rces
’ fo
r fu
rth
er in
form
atio
n).
7677
As
a fir
st s
tep,
it m
ay b
e he
lpfu
l for
you
r gr
oup
to
wor
k th
roug
h th
e fo
llow
ing
ques
tions
:
affe
cted
by
canc
er?
itsel
f?
bein
g ac
hiev
ed?
serv
ices
furt
her?
Be c
lear
abo
ut w
hy y
ou w
ant f
orm
al s
tand
ards
and
w
hat y
ou h
ope
it w
ill a
chie
ve fo
r yo
ur g
roup
or
orga
nisa
tion.
Be
sim
ple
and
real
istic
abo
ut w
hat i
s ac
hiev
able
. If a
ddre
ssin
g is
sues
of q
ualit
y ta
kes
mor
e tim
e th
an p
rovi
ding
key
ser
vice
s yo
u’ll
need
to th
ink
agai
n to
est
ablis
h a
mor
e co
mfo
rtab
le b
alan
ce. A
co
mm
itmen
t to
achi
evin
g go
od s
tand
ards
of s
ervi
ce
is e
ssen
tial t
o en
surin
g a
succ
essf
ul g
roup
that
can
be
of b
enefi
t to
peop
le a
ffect
ed b
y ca
ncer
.
Qu
alit
y st
an
dard
s yo
u c
an
use
Ther
e ar
e a
num
ber
of w
ays
of w
orki
ng to
war
ds g
ood
prac
tice
or q
ualit
y st
anda
rds,
som
e m
ore
form
al th
an
othe
rs.
Web
site
s
Ch
ari
ties
Evalu
atio
n S
ervi
ce
ww
w.c
es-v
ol.o
rg.u
k
Inve
stin
g in
Volu
nte
ers
ww
w.in
vest
ingi
nvol
unte
ers.
org.
uk
Inve
stors
in P
eop
le
ww
w.in
vest
orsi
npeo
ple.
co.u
k
Natio
nal C
ou
nci
l for
Volu
nta
ry O
rgan
isatio
ns
(NC
VO
) w
ww
.ncv
o-vo
l.org
.uk
Train
ing
The
Ch
ari
ties
Evalu
atio
n S
ervi
ce (
CES
),te
l: 02
0 77
13 5
722,
ww
w.c
es-v
ol.o
rg.u
k
prov
idin
g ad
vice
and
info
rmat
ion
rega
rdin
g ev
alua
tion
and
qual
ity s
yste
ms
in th
e vo
lunt
ary
sect
or.
7879
Key
res
ou
rces
Furt
her
read
ing
and
reso
urce
s ar
e lis
ted
belo
w. T
here
ar
e m
any
othe
r w
ays
of a
cqui
ring
qual
ity s
tand
ards
.
Pub
licatio
ns
The
adop
tion
an
d us
e of
qua
lity
syst
ems
in t
he
volu
nta
ry s
ecto
r: r
esea
rch
rep
ort
(200
4) Q
ualit
y
App
roac
hin
g qu
alit
y: a
gui
de t
o th
e ch
oice
s yo
u co
uld
mak
e (1
999)
Qua
lity
Stan
dard
s Ta
sk G
roup
,
Firs
t st
eps
in q
ualit
y (2
005)
Cha
ritie
s Ev
alua
tion
Serv
ice
(ISBN
1 8
9796
3 20
30)
, ww
w.c
es-v
ol.o
rg.u
k ‘E
ntry
leve
l’ in
form
atio
n on
qua
lity
assu
ranc
e. C
an b
e do
wnl
oade
d fr
om th
e w
ebsi
te.
Get
tin
g re
ady
for
qual
ity:
lear
nin
g fr
om
expe
rien
ce (2
004)
Qua
lity
Stan
dard
s Ta
sk G
roup
,
ww
w.n
cvo-
vol.o
rg.u
k/pu
blic
atio
ns
Aud
iting
acc
ount
s9
Cha
ritab
le s
tatu
s64
Con
stitu
tion
70
Fina
ncia
l rec
ords
8
Fund
rais
ing
22
Lega
l str
uctu
res
70
Med
ia, t
alki
ng to
the
48
Mon
ey, M
anag
ing
4
Nat
iona
l-lo
cal n
etw
orks
, ben
efits
of
53
Nat
iona
l org
anis
atio
n, B
ecom
ing
a59
Nat
iona
l org
anis
atio
n, L
inki
ng y
ours
elf w
ith a
53
PR, p
ublic
rel
atio
ns34
Pres
s re
leas
e, w
ritin
g a
46
Publ
icis
ing
your
selv
es34
Qua
lity
stan
dard
s73
Talk
, giv
ing
one
abou
t you
r gr
oup
43
Trea
sure
rs, G
uide
lines
for
15
Ind
ex
81
8283
Self
help
and
sup
port
gro
ups
are
for
peop
le
affe
cted
by
canc
er to
sha
re in
form
atio
n, g
ive
and
rece
ive
supp
ort,
and
to m
eet o
ther
s w
ith
sim
ilar
expe
rienc
es. T
heir
purp
ose
is to
hel
p
peop
le to
find
way
s to
cop
e w
ith th
eir
canc
er
expe
rienc
e.
Man
y of
the
good
pra
ctic
e gu
idel
ines
in
thes
e bo
okle
ts w
ill a
lso
be a
ppro
pria
te fo
r
user
gro
ups,
whi
ch a
re fo
r pe
ople
wan
ting
to u
se th
eir
expe
rienc
e of
can
cer
to m
ake
chan
ges
in th
e w
ay th
at h
ealth
ser
vice
s ar
e
deliv
ered
. The
ir pu
rpos
e is
to g
athe
r id
eas
and
info
rmat
ion
and
feed
them
bac
k to
heal
th p
rofe
ssio
nals
thro
ugh
the
appr
opria
te
chan
nels
.
Self
hel
p a
nd
su
pp
ort
or
use
r g
rou
p?
The
othe
r bo
okle
ts in
the
Good
pra
ctic
e g
uid
elin
esse
ries
cove
r th
e fo
llow
ing
subj
ects
:
Bookl
et 1
, G
etti
ng
star
ted,
is fo
r pe
ople
thin
king
of
set
ting
up a
new
gro
up o
r se
rvic
e, a
nd c
over
s pl
anni
ng, f
requ
ently
ask
ed q
uest
ions
, set
ting
aim
s an
d ob
ject
ives
, allo
catin
g ro
les
and
mak
ing
the
mos
t of
mee
tings
.
Bookl
et 2
, Ru
nn
ing
it w
ell,
offe
rs g
uida
nce
on
stan
dard
s su
ch a
s co
nfide
ntia
lity,
equ
al o
ppor
tuni
ties,
w
orki
ng w
ith p
rofe
ssio
nals
and
pro
vidi
ng
com
plem
enta
ry th
erap
ies,
as
wel
l as
a se
ctio
n on
‘tr
oubl
esho
otin
g’ p
robl
ems
that
may
aris
e in
you
r gr
oup.
Bookl
et 3
, Su
ppor
tin
g ea
ch o
ther
, is
for
thos
e gr
oups
who
pla
n to
offe
r a
stru
ctur
ed s
uppo
rt s
ervi
ce,
and
cove
rs is
sues
suc
h as
trai
ning
and
sup
ervi
sion
, as
wel
l as
deal
ing
with
loss
, ter
min
al il
lnes
s an
d be
reav
emen
t.
For further copies, call us on 0800 500 800 or visit www.be.macmillan.org.uk
Macmillan Cancer Support89 Albert Embankment, London SE1 7UQTel 0800 500 800CancerLine 0808 808 2020www.macmillan.org.uk
© Macmillan Cancer Support, April 2008 MAC11214_DMacmillan Cancer Support, registered charity number 261017.Isle of Man charity number 604.Review date December 2010.
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