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How Doncaster have successfully implemented e-learning in their organisation.
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E-learning Team Doncaster
Style!Fiona Dudill – Organisational Development
Michael Stothard – Adult Social Care
E-learning Team Doncaster Style!
• Scene setting – Team Doncaster• Before Learning Pool!• The Learning Zone - Launch• Fact and Figures• How do we do it?• Future Plans• Q&A’s
Think you know Doncaster? Think again….
Facts and Figures about Doncaster• Largest metropolitan borough in the UK – 227
square miles
• Our population increasing – 302,400 at 2011 census
• Doncaster has a £4bn economy, the second largest in the Sheffield City Region
• One of only 15 Councils in the country to have an Elected Mayor
• Customer Contact – During the last 5 years we answered 3,000,000 phone calls
• Staff Numbers – 4202 FTE August 2014
• Budget Savings over the next 3 years - £109,000,000
Before Learning Pool (BLP)!2011
• Number of Courses 146
(59 Corporate & 87 Social Care)
• Number of Events 878
(452 Corporate & 426 Social Care)
• Number Attended 10,573
(4949 Corporate & 5624 Social Care)
• Total Expenditure ~ £432K
• 2 E-learning Packages – Equalities in the Workplace and Passport to Procurement
• ECDL
E-learning Drivers
Social CareNew learning method
ComplianceSupporting Staff
Agile WorkingBudget Savings
Learning Zone – December 2011
Civic Office - 2012
Civic Office Induction
Mandatory ModuleHow many staff? - 1583
What period? – 12 weeksSavings through E-learning -
~ £33,200
Facts and Figures!
•Current Users – 7406
(2371 Adult Social Care IVP)
• Live Modules - 116
• Top 3 Course Completions –1.Introduction to Data Protection - 2787
2.Civic Office Induction - 2185
3.Equalities in the Workplace - 1148
Top of the Pops!
Top 10 Logins No1 - Doncaster with 1221 logins
Top 10 Course Completions No1 - Doncaster with 863 completions
Top 10 Module Completions No1 - Doncaster with 1820 completions
Top 10 12 Month Course Completions No4 - Doncaster with 16,968 completions
Savings – 6 Modules Module Users
Cost Savings
Health & Safety (Intro) 1383 users £31,080
Equalities in the Workplace 1148 users £19,853
Protecting Vulnerable Adults & Children 916 users £28,322
Civic Office Induction 2185 users £35,878
Responsible for Information – General Users 305 users £6,127
Safeguarding 1092 users £44,539
Total 7029 users £165,799
What our users think…Did this module meets its objectives & help you to achieve what you wanted to from it?
98% said Yes or Partially
Will you be able to apply the learning in your work?
98% said Yes or Partially
Interesting information
Relevant up-to-date examples from multiple contexts.
It was clear to follow and the answering of questions was distributed throughout the course, where they were relevant, instead of all being at the end.
Enjoyable and interesting
User-friendly. Interactive knowledge tests throughout the module.
How do we do it?
Collaborative Working – Public Health
• Drugs & Alcohol Awareness• Healthy Lifestyles• Mental Health Awareness• Smoking Awareness
Learning Zone Catalogue
Compliance Personal Development
Commissioning & Procurement Flexible Working
Equalities in the WorkplaceThe Equality Act 2010 (Public Sector Equality Duty)
Healthy Lifestyles
Protecting Vulnerable Adults & Children
Information Technology
Recruitment & Selection Job Application / CV Skills
Responsible for Information Presentation Skills
Future Plans
• Module Development e.g. Personal Resilience, Managing Change, Coaching Skills for Transformation• Doncaster Children’s Trust• Public Health Site• Refresher modules – Health & Safety, Recruitment &
Selection, Equalities in the Workplace• Develop Directorate Authoring and Reporting• LMS 2.5 Upgrade• Adapt Content Builder
