DoQuP - QA Standards for Higher Education Standards for Quality Assurance of SPs in Germany and Europe @ 2nd Consortium Meeting of DoQuP in Bishkek, Kyrgyzstan

DoQuP - QA Standards for Higher Education

Standards for Quality Assurance of SPs in Germany and Europe@ 2nd Consortium Meeting of DoQuP in Bishkek, Kyrgyzstan

Christian M. Stracke (eLC / University of Duisburg-Essen, Germany)Chair CEN TC 353 and ISO-Convener SC36 for QM & QA

Standards for Quality Assurance of SPs in Germany and Europe@ 2nd DOQUP Consortium Meeting in Bishkek, Kyrgyzstan, 2012-05-03Christian M. Stracke, eLC / University of Duisburg-Essen - slide 2

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Christian M. StrackeAbout the author

Assistant Prof., University of Duisburg-Essen <www.wip.uni-due.de>

Adjunct Prof., Korea National Open University <www.knou.ac.kr>

Convener of the international ISO standardization committee SC36 WG5 "Quality Assurance and Descriptive Frameworks"

Chair of the European standardization committee CEN/TC 353 "IT for Learning, Education, and Training"

German E-Learning Association D-ELAN: Board of Directors

eLC - European Institute for Learning, Innovation and Cooperation, Director and Founder, Bonn (Germany)

Expert for: E-Learning, Quality, Competences, Standardization, HR

QA-LET<www.iso.org/jtc1/

sc36>

<www.cen.eu/isss/

TC_353>

<www.d-elan.net>

<www.elc-institute.org>


Where is Essen? Just in the Center of Europe!


Where is Essen? Just in the Center of Europe!


HRVET +LLLK-12 + HE

QM + Evaluation

Competencese-Learning

University of Duisburg-Essen - What are we doing?

International+ EuropeanStandardization


TELIT: Institute for Technology-Enhanced Learning, Quality and Innovations in LET

Exclusive Partner of SAP worldwide (ERP4students) Official Certifications in > 30 countries

2 - 3 Mio. incoming budgets / year

> 15 international and EU projects in parallel

Chairing ISO-committee SC36 WG5 + CEN TC 353

www.wip.uni-due.de/research


Quality matters for us!


Quality

most important

for Learning, Educationand Training!


Our main successes:PAS 1032-1 = German QM standard

QPL = Quality Platform Learning

RFDQ = 1. ISO QM standard for LET

Q.E.D. = largest QM & E-Learning project

QSEL = Quality Mark E-Learning


Projectsfor Competence Modelling: 1. WACOM

2. eCOTOOL3. COMPAT

4. AGRICOM

and many more...

www.wacom-project.eu

www.ecompetence.eu

www.compategov.eu

www.agriculture-competence.eu

www.qualitydevelopment.eu


Projectsfor Quality in (E-)Learning: 1. Q-Cert-VET

2. OERTest3. SIMBASE

4. VOA3R

and many more...

www.edu-certification.eu

www.oer-europe.net

www.voa3r.eu


www.simbase.co


Projectsfor large scale (E-)Learning: 1. ARISTOTELE:Work-place learning + HRD

2. ODSE-Learning for 2,000 Schools

and many more...

www.aristotele-ip.eu


www.opendiscoveryspace.eu


Quality Standardssupport

development + design +realization + evaluation

best learning outcomes!for


Quality Standards and Certifications


Quality Assurance of Study Programmes in Germany & Europe


Higher Education in Germany

Special situation in Germany:Federal state system

1 federal government plus16 states with 16 governments



No rights for federal governmentwithin formal education!Schools and Higher Education onlyin responsibility of the 16 states with 16 governments/ministries



The Standing Conference of the Ministers of Education and Cultural Affairs of the Länder in the Federal Republic of Germany (abbrev.: KMK) is the legal body[in German: "Länder" = German term for States]



Obligation for Accreditation ofall Study Programmes of Higher Education (HE) Institutions by law:Thus, no certification for Study Programmes in Germany


KMK: Structural Guidelines

Common Structural Guidelines is main law by KMK for accreditationof Bachelor and Master Coursesand for planning & QA of HE,no regulation of study activities


KMK: Structural Guidelines

Common Structural Guidelines byKMK is for Accreditation Council &Accreditation Agencies: Includes need for modularization of SPs + for Credit Point System


Accreditation in German HE

Accreditation Council by law:Responsible for the accreditation, control and evaluation of allaccredited Accreditation Agenciesand for QA in whole German HE



Accredited Accreditation Agenciescan realization Accreditation of SPs as Single Accreditation or as Bundled Accreditation:Providing Seal to HEI (if successful)



KMK: Legal decision bodyAccreditation Council: Accreditation of AgenciesAccreditation Agencies:Accreditation of SPs


European Quality Standards for LET


Leading international standardization organization in the field of information technologies for learning, education, and training

Established 2000-03 in London (UK), current status: 7 WGs andparticipation by > 60 National Bodies + > 30 Liaisons Organizations from all five continents, bi-annual plenaries around the world

More information online:http://www.iso.org/jtc1/sc36 or:http://www.sc36.org

http://www.sc36.org

inter-national

ISO/IEC JTC1 SC36: „IT for Learning, Education,

and Training (ITLET)“

International StandardizationISO SC36: Unique de-jure Body


The European de-jure standardization organization in the field of ICT for learning, education, and training (LET)EN Standards: Obligation to use within European Union

Established 2007-05 in Milan (Italy), current status: 2 WGs and participation by > 30 National Delegations and > 60 Experts, bi-annual plenaries across whole Europe

More information online:http://www.cen.eu/isss/TC_353

European CEN/TC 353: „ICT for Learning,

Education, and Training“http://www.cen.eu/isss/TC_353

European StandardizationCEN TC 353: Unique de-jure Body


1. EN + ISO Quality standard:

EN ISO/IEC 19796-1unique QM standard for LET

adapted & used worldwide in> 60 countries (also EU, RF + China)!


QA-LEThttp://www.iso.org/jtc1/sc36

http://www.sc36.org

1. EN + ISO Quality standard:EN ISO/IEC 19796-1- developed by ISO committee SC36 WG5- focus on process, product and potential- includes reference process model- multi-part QM standard- based on German PAS 1032-1- Co-Authors: Christian M. Stracke et al.


Communication concept

Needs Analysis

Conception /Design

Development /Production

ImplementationFramework

AnalysisLearning Process

/ Realization

Initiation

Media realization

Technical realization

Design realization

Content realizationAnalysis of the external context

Testing of learning resources

Learning objectives

Stakeholder identification

Concept for contents

Definition of objectives

Demand analysis

Time and budget planning

Environment analysis

Activities

Organization of use

Activation of learning resources

Adaptation of learning resources

Didactical concept/ methods

Organizational concept

Roles and activities

Technical concept

Concept for media and interaction

design

Media Concept

Technical infrastructure

Review ofcompetencies levels

Concept for testsand evaluation

Analysis of staff resources

Evaluation /Optimization

Planning

Realization

Analysis

Optimization / improvement

Analysis of the institutional and organizational

context

Analysis of target groups

Concept for maintenance

Administration

Maintenance

Unique ISO QM standard ISO/IEC 19796-1


Harmonization - The Roadmap and next steps within SC36 WG5The schedule for quality standards development

Quality Model(+ Processes)Pa

rt 2General Framework

(+ Description Model + Processes)

Part

1 Methods and MetricsPa

rt 3

Part

4 Good Practice

Cases

Conformity Assessment

Model

ISO/IEC 36000: General Framework (Information about Elements + Process Model + viewpoint)

Methods and MetricsPa

rt 3

Part

6

Part

4 Good Practice

Cases

Conformity Assessment

Model

Part

6

WG5 Luxembourg Meeting: Final Result (2012-02-29)

ISO/IEC 36001: Quality Model for organizations (intended for certification)(Requirements for organizations including process-related requirements)

ISO/IEC 3600x: Quality Model for products (intended for certification)(Requirements for products )


Certification of LET in Germany & Europe


QPL

Quality Platform Learning

for CertificationCo-Authors: Christian M. Stracke et al.


QPL1. Certification Programme

for QM standard ISO/IEC 19796-1Part A: Quality of LET productPart B: Quality of LET provider (Basic)

Part C: Quality of LET provider (Excellence)


IDEA(L) =

Adaptation Model

for Quality Developmentand Competence Models


Initiate!

Evaluate!

Do!Act!Act!

From the IDEA ...


Initiate!

Evaluate!

Do!Act! LearnerAct!

From the IDEA ... to the IDEAL


Initiate!

Awareness +Involvement

Do! Evaluate! Act! Learning

Innovation+ Vision

Policies+ Strategy

Model selection+ adaptation

Definitions +success criteria

Organization +implementation

Realization+ Integration

Communication+ discourse

Revision ofModel Adaptation

Discussion ofVision +Strategy

Continuousimprovement

cycle

The Paradox!Evaluation ofRealization

Evaluation ofModel Adaptation

Evaluation ofInitiation

Certification and Accreditationfor Learning Quality

Integration of Quality Certificationinto European LET and E-Learning


Q-Cert-VET – Main focus

Quality Certificationsfor LET and E-Learning byStandards & Accreditationtowards ISO & CEN Norms



Q-Cert-VET – New status

New Portuguese Quality Standard prNP 4512:2012: Currently underpublic inquiry, to be published inSummer 2012 Together with Certification Scheme and official accreditation



Q-Cert-VET – New status

New Portuguese Quality Standard prNP 4512:2012 will be submittedto CEN TC 353: Basis for first de-jure European Quality Standard with Certificationand official accreditations in EU



1st European Conference LINQ 20121st European Conference LINQ 2012Learning Innovations & Quality: How do they fit together? Learning Innovations & Quality: How do they fit together? Lifelong & E-Learning, HRD, Social Communities & MediaLifelong & E-Learning, HRD, Social Communities & MediaBrussels, 2012-10-23 (conjunted with CEN TC 353 Plenary)Brussels, 2012-10-23 (conjunted with CEN TC 353 Plenary)Call for papers open! See www.learning-innovations.euCall for papers open! See www.learning-innovations.eu


Join the community!

QLET - Quality for LET: www.qualitydevelopment.euQLET - Quality for LET: www.qualitydevelopment.eu


References for further information and literature

Stracke, Christian M. (2011): "Competence Modelling for Innovations and Quality Development in E-Learning: Towards learning outcome orientation by competence models"; in: Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunication 2011 [= EdMedia 2011]; Chesapeake, VA: AACE.

Stracke, Christian M. (2010): "Quality development and standards in learning, education, and training: adaptation model and guidelines for implementations"; in: Информатизация образования и науки [= Информике (Informika), ISSN 2073-7572]; Vol. 7 (3), 2010. Moscow (Russian Federation), S.136-146.

Stracke, Christian M. (2010): "Quality and Standards in Learning, Education, and Training: The Adaptation Model IDEA for the Introduction of Quality Development"; in: Proceedings of the International Conference on the Past and Future of e-Learning Standards. Tokyo (Japan).


References for further information and literature

Stracke, Christian M. (2009): "Quality Development and Standards in e-Learning: Benefits and Guidelines for Implementations"; in: Proceedings of the ASEM Lifelong Learning Conference: e-Learning and Workplace Learning. Bangkok (Thailand); online available at: http://www.qed-info.de/downloads

Stracke, Christian M. (2006): "Process-oriented Quality Management", in: Ehlers, Ulf-Daniel/ Pawlowski, Jan Martin (Eds.): Handbook on Quality and Standardisation in E-Learning; Berlin: Springer, 79-96.Pre-print online available at: http://www.qed-info.de/downloads

Stracke, Christian M. (2006): "Interoperability and Quality Development in e-Learning: Overview and Reference Model for e-Learning Standards"; in: Proceedings of the Asia-Europe e-Learning Colloquy. Seoul (Korea); online available at: http://www.qed-info.de/downloads


Thank you very much for your attention!

Your Questions?

Contact:

Christian M. [email protected]

ISO Convener SC36 WG5 for QMChair CEN TC 353 "ICT for LET"

www.qualitydevelopment.euJoin us on Facebook: QLETFollow us on Twitter: #Q4LET (Quality for LET)

<www.cen.eu/isss/

TC_353>

<www.sc36.org>

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DoQuP - QA Standards for Higher Education Standards for Quality Assurance of SPs in Germany and Europe @ 2nd Consortium Meeting of DoQuP in Bishkek, Kyrgyzstan