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1 Communication Platform Wellness Telecom can transform an organisation’s commu- nications through the use of innovative technologies: the web 2.0, social networks, intelligent mobile phones and ar- tificial intelligence plus related non-technological services. Unified Communications Public Communication Waste Water Energy efficiency Mobility Wellness Telecom’s main areas of work are: 2 3
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Smart andSustainable City
The cities are also an essential part of the global
economic network, as they produce most of the
world’s wealth. A key to future development is to
ensure the conditions and services that will
generate the most wealth at all levels and also
reduce operating costs so that it is feasible to offer
the public quality services.
Energy efficiency
Waste
Water
Mobility
Unified Communications
Public Communication
Wellness Telecom’s main areas of work are:
Telecommunications
Wellness Telecom offers organisations solutions for all their
telecommunications needs with reliable, quality service
that covers the entire project lifecycle.
Smart and Sustainable City
Wellness Telecom designs and builds technologies that
bring intelligence to infrastructures, creating more efficient,
liveable and intelligent cities.
Communication Platform
Wellness Telecom can transform an organisation’s commu-
nications through the use of innovative technologies: the
web 2.0, social networks, intelligent mobile phones and ar-
tificial intelligence plus related non-technological services.
Health, Well-being and Physical Exercise
Wellness Telecom provide solutions for health care, well-being
and physical exercise through compatible technologies that
are easy to use in everyday life.
Innovation Factory
This is Wellness Telecom’s engine for generating innovative
ideas, products and projects. It provides our customers with
a search for innovative solutions to their specific problems
and for financing for their projects.
Innovation for a better futureWellness Telecom is active in the Telecommunications and New Technolo-gies sector. As we are aware of the challenges that this new era presents, the engine of our business is linked to increasing the well-being and efficiency of society through INNOVATION, through new technologies and the use made of them.
Each sector is unique and demands a solution tailored to its specific needs. Wellness Telecom can therefore count on expert technologists and experts who understand the fields in which the company works. Wellness Telecom offers all its customers an analysis and understanding of their real needs by considering the environment in which they work and offering solutions that add real VALUE to INNOVATION.
Wellness Telecom offers its clients something extra: innovation, quality, anticipation of the technology on offer and R&D&I for the design of new products and services that will respond to real world problems.
Wellness Telecom has believed from the very beginning that excellence and mutual trust are essential factors when providing customer service. This philosophy has made our business grow spectacularly.
To reach that level of excellence and trust, it is necessary to have an en-thusiastic team that is convinced that the best way forward is the search for innovation and continuing improvement. An essential pillar of Wellness Telecom is its experienced, multidisciplinary, internationally trained team, the company’s greatest asset.
One of the essential aspects of the company is our conviction that shared knowledge and Open Innovation are the road to productivity. The com-pany therefore leans toward a cooperative, specialist model rather than a skills-based model. This conviction underpins Wellness Telecom’s determi-nation to set up a solid network of strategic, technological and commer-cial alliances with companies that have great potential and with university research groups.
Today’s cities: new challenges In 1900, only 13% of the population lived in cit-
ies. It is estimated that by 2050 that number
will have risen to 70%. This unprecedented ur-
banisation presents a dual challenge to society
and its managers: on the one hand, it symbol-
ises progress but, on the other, it leads to a se-
ries of issues as resources become increasingly
scarce.
Massification and the change to urban living are
also having a significant impact on the environ-
ment and it is the shared responsibility of the
general public and the government to reduce
unnecessary consumption and the emissions
associated with it to the maximum. To do so
requires a combination of the best techniques
and public consciousness raising.
The panorama of change in cities and their de-
mographic, economic and environmental im-
pact leads to a series of inescapable challenges.
Are today’s cities prepared to face this reality?Not only are the cities changing,
technology has also evolved and,
with it, the ability to make everyday
life more efficient and proactive.
The different sectors that determine
the quality of life and sustainability
of a city need to adapt to this new
reality.
How can the information technologieshelp to achieve this?
The answer is: By building Smart and Sustainable Cities.
It is essential for cities to be capable of triumphing over their new challenges.
By giving access to all the information and channelling actions through one single point.
By providing those who have to make thedecisions with a new way to manage the city
6 7
SMART AND SUSTAINABLE CIT Y
Cities that are planning to have a sustainable
future need resource management solutions.
This includes both acquiring knowledge and
taking action when faced with the latest
needs through a common channel that makes
decision making easier.
How can a management platformbring out the most in the different sectors?
Energy efficiency
Energy efficiency is an environmental and economic
need. The energy consumption of public lighting and
municipal buildings is one of the main items on the civil
service budget.
• Real-timemonitoringofconsumption
• Detectingfaults.Alerts
• Definingandmonitoringactivepolicies
• Detecting faults in the infrastructure and optimising
maintenance
• Integratingthecontrolofthedifferentsavingssystems
Mobility
A city is only sustainable if it is possible to move around in
it easily and ecologically. Getting information to the pub-
lic on the traffic, parking and public transport situation in
real time is a priority for avoiding collapse.
• Realtimetrafficinformationformanagersanddrivers
• Parkingplacecontrol
• Monitoringincidentsandnotices
• Realtime,centralisedinformationonpublictransport
Public Communication
Publicwelfare is the key element of intelligent, sustain-
able cities. The general public is the final recipient of the
advantages generated by the infrastructure and their par-
ticipation and awareness is essential for completing the
cycle of efficiency and sustainability.
• New ways of communicating with the public: vide-
oconferencing and social networks
• Identifyingandchannellingtrendsandneeds
• Channelsforcooperationbetweenthecivilserviceand
the public
• Consciousness raising and the responsible use of re-
sources and infrastructures
Unified Communications
Communicationsarethebackboneofintelligent,sustain-
able cities, so that a robust, high quality infrastructure has
become a necessity for all civil service departments.
Currently,thereisonlyoneworldofvoice,dataandvideo
asallcommunicationstakeplaceoverthesameIP infra-
structure. Multi-office companies have a great competitive
advantagewhentheyimplementaunifiedIPcommunica-
tions system. It is also important for the architecture to be
scalable and able to adapt to the new needs for services
of the infrastructure and the public.
• Wi-FiandWiMAXwirelesscommunications
• Connectivitybetweenoffices
• Videoconferencing
• Security
• Infrastructure
• Virtualisation
Water
Modernising the management of water resources is one
of the major global challenges faced by those who will
run the world in the next decade.
Only by adapting the infrastructure and using new com-
puter-based management technologies will it be possi-
ble to guarantee a high quality water supply that is fairly
shared out among the growing population.
• Consumptionandleakcontrol inbuildingsandurban
areas
• Qualitycontrolandlevelofservice
• Monitoringparameters
Waste
The treatment of waste is a key factor in the sustainability
of cities. It is necessary to monitor the efforts made in the
collection, treatment and recycling of urban waste and to
optimise these processes in order to bring ecological and
economic effectiveness into line.
• Optimisingcollectionroutes
• Detectingfullcontainers
• Monitoringtreatmentprocesses
Why a Smart and Sustainable City? To understand the state of the infrastructure and the needs of the public.
To understand the processes taking place in cities so as to be able to optimise them.
To improve the quality of life through efficiency and sustainability.
To raise the consciousness of the general public and the civil service.
To increase the performance of investments.
“The challenges faced by the cities are the challenges faced by society as a whole. Our present and future quality of life depends on our being able to implement solutions that achieve synergies by optimising the different services and infrastructures and promoting proactiveness and awareness.
Through its information technology, Wellness Telecom provides the tools needed to adapt today to the needs of tomorrow.”
Wellness CityOne solution for cities that project a sustainable future
TheWellness City platform is a solution that
gives managers access to all the information of
interest to them. Its open architecture makes it
compatible with existing systems and aids in
the integration of future applications.
Wellness Citywas conceived as a global plat-
form providing an innovative focus that makes
it possible to analyse and act on the many types
of variable existing in a city from one single de-
cision making control point.
12 13
Wellness City Solutions
Currentwastecollectionsystemsareorganised
based on set plans or even phone calls from the
public so that it is not possible to collect infor-
mation on the state of the containers distrib-
uted around the city.
How would their performance and the service
to the public be improved if this information
were available?
The e-Garbage system reduces operating costs
and improves public opinion. By monitoring
the amount of waste in each container each
day, it is possible to optimise the routes, mak-
ing sure that no full container is left unemptied
and anticipating changes.
Monitoring the information and the changes
to it also makes it possible to make the service
the optimum size, while ensuring that all op-
erational needs are covered.
e-Garbage Buildingsareresponsiblefor41%ofCO2emis-
sions. Optimising them is a short-term need,
but the great diversity of situations and solu-
tions complicates energy management, mak-
ing it difficult to achieve the desired savings
objectives.
What if it were possible to control the status
of all the systems in a building from one single
point? To know in real time how much energy
each item is consuming, detect anomalies and
determine usage policies? To centralise in real
time the information from the different build-
ings belonging to one organisation?
WeSave isWellnessTelecom’s solution for op-
timising building energy consumption. It is an
open platform that integrates monitoring and
action systems for climate control, lighting and
computer systems. It is designed to make en-
ergy management easier and to improve the
profitability of investments in energy saving.
WeSaveletsyou:
• Monitortheconsumptionofclimatecontrol
systems, lighting and equipment.
• Generate customised reports. Correlate in-
formation.
• Issue faultalerts.Anticipateandcontrolun-
foreseen events.
• Setupandmonitorusagepolicies.
• Increase the awareness of employees with
personalised information.
SMART AND SUSTAINABLE CIT Y
14 15
SMART AND SUSTAINABLE CIT Y
Publiclightingisoneofthemajorcontributors
to public spending and electricity consump-
tion in cities. This fact contrasts with the small
amount of information that town councils nor-
mally have at their disposal about their own in-
frastructure.
What is the reason for this? Traditionally, telema-
nagement systems were too expensive, needed
a large telecommunications infrastructure and
were only compatible with equipment from
specific companies, so that there was no pos-
sibility of controlling more than a small group
of electrical panels.
WeLight is the open architecture, adaptable
product developed by Wellness Telecom to
control and monitor any public lighting panel.
The system also does not need its own commu-
nications infrastructure or its own server: All the
information is available through an Internet-
based software service.
WeLights allows you to:
• Generate historical and instant consump-
tion graphs and reports for each electrical
panel or group of panels. Monitor the savings
made.
• Detectfaultylampsandsendalertstomobile
phones. Offer a better service to the public.
• Detectunauthorisedhook-upstothegrid.
• Enjoy an open, manufacturer independent
architecture.
Open Government Platform
WeTalk is a multi-channel communications
platform that permits organisations to commu-
nicate in both directions, using all the channels
that the new information technologies have
put at their disposal: the web 2.0, social net-
works and intelligent mobiles, complemented
by an analysis technology that automatically
interprets the responses given by users.
• Integrated use of new communications
channels
• Using artificial intelligence, the value of in-
formation can easily be obtained
• Automaticresponseanalysis
• Usable,effortless,executiveinformation
WeTalk lets you manage your communications
from one single point over a number of media,
maximising your nearness to the public and en-
suring that their replies are uniformly collected
by the application, so that it is not necessary to
manage all the media independently, with the
great effort that this requires.
• The government informs the public (news,
events, initiatives, profiles of political figures)
• The government consults the public (e-
Questions)
• Thegovernmentanswersthepublic(Virtual
meetings)
• The publicmakes proposals to the govern-
ment(publicinitiatives)
Everyone can be connected to the new tech-
nologies but each one has its own special fea-
tures. Wellness Telecom therefore offers a series
of services to make it easier to implement and
use this new form of communication.
• Strategicandoperationalconsulting
• Brandimage
• Revitalisationandpublicity
• Mediacampaigns
• Communitymanagerservices
• Technicalmaintenanceoftheplatform
• Hosting
SPAIN
HEAD OFFICEAvda.CharlesDarwin,s/nPabellónMonorrail41092IsladelaCartuja,SevillaTel. +34 954 151 [email protected]
REGIONAL OFFICE BADAJOZParqueCientíficoyTecnológicodeExtremaduraC/BenitoMahederoBalsera,77Módulos13y1406011 BadajozTel. +34 924 222 [email protected]
REGIONAL OFFICE VALLADOLIDC/MarianodelosCobos,1Oficina 647014 [email protected]
MEXICO
REGIONAL OFFICE MEXICOPaseodelaReforma,379Col.Cuauhtemoc06500MexicoDFTels.+52(1)552507313 +52 5555 339 [email protected]
www.wtelecom.es