INTERNATIONAL FORUM ON ELECTRONIC SINGLE WINDOWS AND E-COMMERCE

DRAFT 1

AGENDA AND CONCEPT NOTE

25 & 26 April 2019King Fahd Palace - Dakar/Senegal

Context

The challenges of e-commerce in africa

Objectives

Targeted population and contributors

Expected results

Conference Agenda

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Content

1. CONTEXT

The concepts of electronic single window for foreign trade and dematerialization of formalities has various interpretations with different models depending on the context of their implementation. We note several experiences emerging around the world with very tangible results but also very controversial.

This Forum on Single Windows aims to share Challenges and experiences on the different stages of a successful implementation of the Electronic Single Windows, taking into consideration the current context of a growing e-commerce, but also to provide performant tools for countries that are embarking on an implementation process.

Despite the existence of several implemention guides and significant funds invested in the implementation of the Single Windows, we still note many failures and loss of significant financial resources without achieving tangible results in the cross-border trade of several african countries.

The Forum aims to be an real opportunity for exchanges on the Single Windows, the implementation models, as well as the facilitation requirements for cross-border trade. It aims to bring together the different regions of Africa as well as international experts from different parts of the world, with contributions from experienced countries in the field, organizations promoting the establishment of Electronic Single Window.

This forum will also be an opportunity to celebrate the 10th anniversary of AAEC(African Alliance for Ecommerce), which today brings together 19 Members from the various RECs (Regional Economic Community) in the continent. AAEC was created in 2009 in Addis Ababa with the objective of promoting Trade Facilitation through the implementation of single windows solution.

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2. THE CHALLENGES OF E-COMMERCE IN AFRICA

Nowadays, African E-commerce grows incredibly and is no longer hampered by technological issues (connection speed, payment means , logistics, etc.).

However, it should be noted that it is difficult to see in Africa a very clear strategy from countries so as to benefit from an Inclusive Development of E-Commerce that involves populations. This leads to a very high failure rate of these initiatives.

As opposite to electronic Single Windows, which are national projects, E-Commerce seems to be considered as a more marginal activity by policy makers. This leads to a strong trend towards E-commerce for imports and a small room for e-commerce for export.

These issues will be raised with the international experts and it will be important to analyze the E-Commerce with Single Window platform operators in order to confirm their important roles in the context of Crossborder E-Commerce

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3. OBJECTIVES

The forum aims to share Single Window concept and raise awareness among stakeholders on the implementation of Single Windows at the national and international levels.

The specific objectives are the following :

• Disseminate informations and experiences from existing Single Windows operators ;

• Raise awareness on international standards supporting Single Windows and cross-border data exchanges (Certificate of Origin, Invoices….) ;

• Share ideas on requirements of international trade and Cross-border E-Commerce ;

• Facilite the collaboration between international donors and projects owners (Single Window, dematerialization, etc) for the funding.

4. TARGETED POPULATION AND CONTRIBUTORS

5. EXPECTED RESULTS

• Operating Single Windows operators ;• Customs Administration;• Ministry of Transports and Ministry of Commerce;• Port authorities ;• Chamber of Commerce ;• Port and Logistics stakeholders;• International Organizations and representatives

of international associations involved in trade facilitation ;

• Majors of the digital economy and E-commerce ;• Economic operators ;• Donors involvedd in Trade facilitation and

E-Commerce.

For the african region For all regions

• Promotion of the Single Window concept and successful implementation approach;

• Achievements and Key Performance Indicators of the Single Window ;

• Mobilization of donors to support trade facilitation projects in Africa;

• Definition of partnership models to promote the development of an inclusive E-Commerce for Africans and promote cross-border trade.

• Raise awarness of governments and private sector in the concept of Single Window and E-Commerce in order to facilitate implementation at national level;

• Promote regional and inter-regional cooperation;

• Initiate projects for international exchange of trade documents and data;

• Promote the development of E-commerce in Africa;

• Raise awareness of cross-border trade actors about the issues of E-Commerce in the context of the ZLECAF and its challenges.

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6. CONFERENCE AGENDA THEME: INTERNATIONAL FORUM ON SINGLE WINDOW

AND E-COMMERCE

DAY 1

8.00-9.00 : REGISTRATION

9.00-10.00 : OPENING CEREMONYWelcome and introduction M. Ibrahima Nour Eddine DIAGNE, Managing Director GAINDE 2000.

Address of Mr Isidore BIHIYA, Chairman of AAEC African Alliance for E-Commerce)

Address of Mr David Luke, African Trade Policy Center (ATPC) Coordinator.

Address of Mrs Maria Rosaria CECCARELLI Economic Cooperation and Trade DivisionUnited Nations Economic Commission for Europe (UN/ECE)

Opening speech of Mr Alioune SARR Minister of Trade of Senegal.

10.30-11.00 : COFFEE BREAK AND PRESS CONFERENCE

SESSION 1 : SUCCESSFUL SINGLE WINDOW DESIGN

Moderator : Mr Oumar DIALLO, Director General of Customs (Senegal)

The electronic single window is one of the most effective tools for Trade facilitation in order to improve the performance of a country in the ease of doing business index.The issues related to the single window include the reduction of costs and delays in formalities, the competitiveness of exporters and competitiveness of the national economy, besides it will improve the attractivity of the country for foreign investors.

The success of the design phase is very critical as it determines an important key success factor for the next stages of implementation.

This first session will enable to share the successful experiences in terms of single-window design phase, the lessons learnt by single window operators and the actors, and also from the technical and financial partners.

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1.00 pm : SYNTHESIS AND END OF SESSION 1

SESSION 2 : TO SUCCESSFULLY IMPLEMENT A SINGLE WINDOW

Moderator : Mr Isidore BIHIYA , Chairman AAEC.

Implementing a single window is a long and very costly process that mobilize a lot of resources. The Orchestration of the processes requires to also include the change management activities and have a full buy in from the stakeholders to adopt the new electronic procedures.

So as to achieve the tangible results, it is important to define clear strategies in term of technology, organization, legal in order to guarantee a successful implementation.Therefore, the various strategic options must take into consideration the business model that will ensure the sustainability of the operations.

This session will enable participants to share their visions on the different operational models and strategic options.

1.00 pm-2.30 pm : LUNCH BREAK

11.00 : INVENTORY OF MAIN RECOMMENDATIONS FOR SINGLE WINDOW IMPLEMENTATION (SW)Mrs Maria Rosaria CECCARELLIEconomic Cooperation and Trade DivisionUnited Nations Economic Commission for Europe - UN/ECE

11.30 : IDENTIFICATION OF THE MOST APPROPRIATE SINGLE WINDOW MODEL FOR AN ECONOMY Mr Ibrahima Nour Eddine DIAGNESenegalese Single Window Managing Director GAINDE2000-Senegal, UNCEFACT Rapporteur for Africa, Chairman of African Performance Institute (API).

12.00 : GOVERNANCE STRUCTURE Mr Amos WANGORA CEO of Kenya Single Window - KENTRADE-Kenya, Chairman of the General Assembly of AAEC (African Alliance for E-Commerce).

12.30 : BRING TOGETHER STAKEHOLDERS Mr Isidore BIHIYADirector General of the Cameroun Foreign Trade Single Window (GUCE), Chairman of AAEC( African Alliance for E-Commerce)

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2.30 pm : ORGANIZATION MODELS Mr Eugene BOUYAGeneral Director of Cross Borders Operations Single Window (GUOT)- Rep of Congo, Vice President of AAEC African Alliance for E-Commerce)

3.00 pm : LEGAL MODELS Pr. Abdallah CISSEUniversity Professor, Expert in Legislation and Cyberrights, Senior Rector of Bambey University in Senegal, Associate Director of Cabinet Carapaces (Compliance and Strategies), Founding Member of the African Performance Institute (API)

3.30 pm : BUSINESS MODELS Mrs Lisiana RAZAFINDRAKOTODirector of Communication of GasyNet - Malagasy Community Network Services S.A. -Madagascar ; member of technical Comity of AAEC African Alliance for E-Commerce)

4.00 pm : TECHNOLOGICAL MODELSMr Mathew SOPUTAMITTechnical Director of GCNet Single Window (Ghana Community network)- Ghana ; Vice President of AAEC African Alliance for E-Commerce)

4.30 pm : COFFEE BREAK

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SESSION 3 : KEY SUCCESS FACTORS FOR ACHIEVING KEY PERFORMANCES

Moderator : Virginia Cram Martos, Chairman of Triangularity Cabinet.

he expectations of a single window implementation are mainly in term of performance and cost. It must enable a clear reduction of cost and time for the trade procedures.

The key success factors will largely depend on the environment in which the single window is implemented. There are very closely dependent on the financial resource to be mobilized, the capacity of integration of the international standards that will play a key role in the data exchange at a national and international level and finally on the technology innovations. etc.

This session will enable the single window operators to share on the lessons learnt and key success factors to meet the objectives of performance. It will also give an opportunity to hear from WTO and UNCEFACT representatives on the Key success factors.

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6.00 pm : END OF DAY 1

6.00 pm to 8.30 pm : COCKTAIL - DINNER

5.00 pm : PERFORMANCE MANAGEMENT Mr JALAL BENHAYOUNDirector General of the Foreign Trade Single Window PORTNET S.A-Maroc ; Vice President of AAEC (African Alliance for E-Commerce)

5.30 pm : INNOVATIONS AND EVOLUTION Mr Mor Talla DIOP Senegalese Single Window International Business Development Director of GAINDE2000-Senegal, Vice President of AAEC (African Alliance for E-Commerce)

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DAY 2

10.30 : COFFEE BREAK

1.30 pm : END OF FORUM

12.30 : CLOSING CEREMONY

SESSION 4 : THE GREAT TRENDS

Moderator : Mrs Nadira Bayat Programme Director, GEG AFRICA.

The single windows are facing a development of E-Commerce that is very fast together with a rapid evolution of the technology that impacts the technological models and exchange paradigm.

It is therefore important to integrate the technology trends and to early anticipate their impacts on the Single window implementation.

This session will bring together experts on E-Commerce, Artificial intelligence, IOT and Blockchain to discuss on the technology trends and the way they will impact single window operations and their evolution.

9.00 : THE LINK BETWEEN SINGLE WINDOW AND E-COMMERCE Mr Ibrahima Nour Eddine DIAGNE Senegalese Single Window Managing Director GAINDE2000-Senegal, Former Chairman of AAEC African Alliance for E-Commerce) , Chairman of African Performance Institute (API)

9.45 : ARTIFICIAL INTELLIGENCE AND BIG DATA IN COMMERCE Mr Masamichi TANAKA, Director in charge of strategy, Uhuru-Japon Society

11.00 : IOT AND CHAIN LOGISTIC Mr Tahseen Ahmad KHANVice President UN/CEFACT

11.45 : BLOCKCHAIN : BREAK OR CONTINUITY ? Mrs Virginia Cram MartosPresident of the Triangularity Cabinet -Support to innovation, e-commerce and commerce for development; Former Coordinator of the field of International Trade Procedures - UNCEFACT.

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Contacts :

Tél : +221 33 859 39 99E-mail : akasse@gainde2000.sn

The forum will take place on 25th and 26th of April 2019 at King Fahd Palace Hotel Dakar.