Draper & Dash BI Apps for Healthcare

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DS

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KPIs

A-Z

A&E

CS

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indicators split by admission type. This suite of indicators

allows users to focus on trends in patient flows and gain insight into the challenges of the services, all whilst

exploring areas of interest all the way down to patient-

level information.

The app gives users, whether they are a clinician,

manager or analyst, the option to drill down into selections

and furnish themselves with the information they require

to truly interrogate the performance of the service.

Specialty, ward, clinician, diagnosis and procedure

selections can be applied to each of the metrics to

identify which part of patient pathways contain difficulties leading to poor patient experience.

INPATIENTS

This Inpatient app dashboard includes an extensive overview of all key measures to allow clients immediate sight of performance within the organisation.

Various selections can be applied to each of the metrics to identify which part of patient pathways contain difficulties.

The app gives users the option to drill down into selections and furnish themselves with the information they require.

The agility of this app allows

for a wider range of daily

usages

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clients performing at 98% on average against the 4 hour national ED/NEAT target, since using our ED app to

identify their service challenges. This has allowed them

to make informed changes based upon real data.

Since using our ED app our clients on average report a

saving of 97,000 service efficiencies per annum. When reviewing trends, this app will give you sight of common

themes and challenged areas. The 4 Hour Performance

and Triage Band analysis can identify weaknesses in the

flow of pathways, and whether its the triage or clinician review holding up patient flow, you will be able to see trends and watch as improvements begin.

Existing methods of reporting are outmoded and unable

to provide a visual analysis that is easily understood

by clinicians and mangers in the BI era. The Operating

Theatres App has been tailor-made to increase clinical

engagement and increase user buy-in. A common

theme that poses a challenge with Operating Theatres

datasets is the poor data quality and unfortunately

many organisations do not have sight of this issue due to

a lack of reporting structure. With our app organisations

can gain insight into problem areas and improve the

documentation of patient pathways.

Our version 2 application allows our

clients to focus on what really

matters

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Healthcare savings are a priority across the entire sector. Like you, we know whats needed to manage a challenging Emergency Department (ED). Our version 2 application allows our clients to focus on what really matters: letting them make

informed decisions on how to drive quality and safety

improvements to their ED service.

Our applications show the ED team the current state of

play within the department, which is refreshed via daily

and real time data, giving clinicians and managers

visibility of Current Waits, Triage/Assessment Times and

Breaches as they happen, allowing the ED team to take

proactive action. Clinicians can drill down to patient

level to explore who the presenting patients are and

where they are in the journey, all at their fingertips.

The ED team can see which ED/facility will breach NEAT,

investigate down to patient level of each presentation,

and take steps to avoid the breach by reallocating

senior clinical resources, diagnostics and bays as

appropriate.

The impact our clients have reported show an 85% stepped reduction in triage waiting times, with other

ACCIDENT

EMERGENCY

&

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As pressure increases on the healthcare sector to deliver ever-improving quality of care to patients, so too does the need for data to support organisations in their bid to understand their health economies. With patient pathways often too complex and

dataset volumes too large for out-dated reporting formats to allow any

true benefit realisation, many Trusts are unable to achieve visibility of their challenges. Draper & Dashs Mortalities and Outcomes App allows

our clients to focus on what really matters: letting them make informed

decisions on how to drive quality and safety improvements to their

services and reduce the number of avoidable deaths occurring.

The application provides clinicians with daily visibility of crude mortalities

by ward, specialty, diagnosis groups and other dimensions of high volume

mortalities. The application provides governance insight within each of

the specialties, which is refreshed daily from patient level data, giving

clinicians and executives visibility of safety challenges, mortalities and

trends in patient outcomes.

Clinicians can drill down to patient level to explore who the patients are

and the complexities relating to those patients and their care, all at their

fingertips. The application supports rich discussions at monthly mortality and morbidity meetings where clinical teams can see which ward/

specialty/facility is potentially unsafe or experiencing higher levels of

patient safety challenges. This visibility at patient level can allow clinicians

to identify where there are recurring themes in the patient pathways, all

leading to improved patient experience and greater quality of care.

The improvements our clients have reported show a reduction of 158

crude mortalities in twelve months. Using the Mortality and Outcomes

App clinicians were able to identify those patients at risk and prevent

negative outcomes, thus improving the quality of care patients receive.

The Mortalities and Outcomes App will give users sight of common

themes and challenged areas. The mortality rate, palliative care, depth

of coding and readmissions analysis can identify unnecessary deaths,

whether its a clinical challenge or seasonality, you will be able to see the

trends. The hospital can then focus on providing resources where they are

really needed and watch as improvements begin.

MORTALITY

Clinicians can drill down to patient level to explore who the patients are and the complexities relating to those patients and their care, all at their fingertips.

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Healthcare savings are a priority across the Healthcare sector. With a Government drive to save 20 billion by 2015, organisations are reviewing their services to identify potential efficiencies. Operating theatres are one of the highest costing service areas within Trusts. The Draper & Dash Operating Theatres application allows Hospitals to focus on what really matters: letting them make informed decisions on how to drive utilisation, quality and safety improvements within operating rooms.

The app shows the surgeons, nurses and operation managers the current state of play within each of the operating rooms, refreshed in real time or on a daily basis, giving clinicians and managers visibility of total utilisation, knife to skin times and cancellations daily, allowing the Theatres team to take proactive action. Clinicians can drill down to patient level to explore who the patients are and where they are in the journey all at their fingertips. The Theatres team can see which theatres are underutilised and investigate down to patient level of each procedure. This visibility at patient level can allow clinicians to identify where there are bottlenecks in the patient pathways, doing this will lead to improved patient experience and greater utilisation.

Existing methods of reporting are outmoded and unable to provide a visual analysis that is easily understood by clinicians and mangers in the BI era. The Operating Theatres App has been tailor-made to increase clinical engagement and increase user buy-in. A common theme that poses a challenge with Operating Theatres datasets is the poor data quality, unfortunately many organisations do not have sight of this issue due to a lack of reporting structure. With our app organisations can gain insight into problem areas and improve the documentation of patient pathways.

The impact our clients have reported show a 22% stepped increase in theatre utilisation with other clients performing at 98% on average since using our app to identify their service challenges. This has allowed them to make informed changes based upon real data. Since using our Theatres app our clients on average report an estimated saving of 500k in service efficiencies per annum with a 93% data quality improvement on timing points. The app allows users to review cancellations, theatre utilisation, knife-to-skin to closure, anaesthetic to recovery, late starts and early finishes. All of these indicators can be reviewed and the data cut by operating theatre, clinician or specialty to identify trends or problem areas.

THEATRES

With a Government drive to save 20 billion by 2015, organisations are reviewing their services to identify potential efficiencies.

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trends and predicting future performance to ensure organisations gain the knowledge required to successfully manage referral to treatment pathways and stay ahead of the game with regards to future demand and capacity across outpatient, diagnostic and inpatient settings.The application dashboard, as well as providing a visual colour coded position of current waiters, clearly highlights patients which need action or review, such as those on waiting lists without an appointment or admission date, patients who are close to breaching the national 18 Weeks standards and those patients booked outside of their 18 Week target but could still be brought back within target if capacity is managed accordingly. Users can jump directly to the patient detail for those involved and take immediate action to ensure priority patients


Patients continue to have a legal right under the NHS Constitution to access services within maximum referral to treatment waiting times, or for the NHS to take all reasonable steps to offer them a range of alternative providers if this is not possible. This 18 Weeks Referral To Treatment Pledge drives the urgent need to continually manage all aspects of patient pathways throughout the hospital, ensuring the highest quality of patient care is delivered and national targets are met.

Due to the complex nature of referral to treatment pathways, Draper & Dash have produced an application to improve understanding and clarity exactly where needed, highlighting key areas of vulnerability in the patient pathway, identifying bottlenecks, spotting

REFERRAL

TREATMENT

TO

receive care as quickly as possible if they have experienced delays in their patient journey so far.Performance figures are displayed month-month, by quarter and YTD to track the following key metrics:- Admitted Performance (against 90% target)- Non-Admitted Performance (against 95% target)- Incomplete Performance (against 92% target)- Median (across Admitted, Non-Admitted and Incomplete patient cohorts)- 95th Percentile (across Admitted, Non-Admitted and Incomplete patient cohorts)- Longest Waiters (across Admitted, Non-Admitted and Incomplete patient cohorts)- Patient Backlog- Patients waiting over 26 weeks- Patients waiting over 52 weeks

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Readmissions are a challenge for most health economies. More than 9m per year is spent on readmissions within the National Health Service (NHS) in England, Scotland, Northern Ireland and Wales each year. The D&D team have extensive experience

in helping our clients reduce their readmission rates. In all cases,

our clients are left with lasting Business Intelligence insight and the

technology to continuously deliver improved performance.

In the latest version of the app, we have placed a greater

emphasis on simplifying our analytics solution. This ensures that

nurses, managers, doctors, primary carers and executives can

access and monitor the relevant KPIs, thereby proactively reducing

patient readmission rates within their organisations. The new

application includes the following: Admissions, Readmissions and

Readmission Rates viewed by Current Month, YTD or Selected

Period, Top 5 Readmissions (by Specialty, Consultant, Ward, HRG, Diagnosis Group, Primary Diagnosis - Parent or Child), Top 5 Readmission Rates (by Specialty, Consultant, Ward, HRG, Diagnosis Group, Primary Diagnosis - Parent or Child) and more.

Readmissions and Readmission Rates in our app can be viewed

in various combinations: With Exclusions, No Exclusions, Elective

to Non-Elective, Non-Elective to Non-Elective, All to Non-Elective,

any amount of days between parent and child, plus Readmissions

to Same Specialty, Consultant, Ward, HRG, Diagnosis Group and

Primary Diagnosis Group and Primary Diagnosis.


READMIS

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Being a patient's first point of contact, ensuring the outpatient department operates smoothly benefits patients and organisations both in a direct manner and via knock-on effects moving forward in the pathway. Increased patient care, quality,

safety and cost-saving all starts with efficent management of patients in the outpatient setting. Reducing cancellations and DNA rates,

maintaining an optimum first to follow-up ratio and keeping an eye on volumes of activity to assist with demand and capacity is all possible

with the Draper & Dash version 2 Outpatient application. Users can

drill right down to patient level detail to garner more intelligence

around the activity and the patient outcomes.

The application dashboard keeps the key metrics clear and visible

while maintaining the Draper & Dash eye for enticing aesthetics,

keeping users engaged to increase positive action to promote

change. Trending activity and rates across specialties and consultant

ensures that individuals and departments can be aware of any

arising issues or potential increased demand. Keeping on top of these

key outpatient metrics will ensure your organisation can apply its

resources efficiently at every point in a patient pathway, avoiding any delays and bottlenecks further down the line. The version 2 Outpatient

application provides the insight needed to deliver and maintain a

solid start to every patient experience and a healthy, productive

outpatient department for your organisation.

Our Outpatients application helps a number of healthcare services

focus on their performance, keeping a close eye on their numbers

across the following range of measures:


OUTPATIENT

- Dashboard on all performance

- Outpatient Activity

- New Follow-Up Analysis

- Outpatient DNAs

- Outpatient Cancellations Procedures

- Number on new outpatient waiting list

- OP WL Number and % waiting 64-84 days- OP WL Number and % waiting >84 days- OP waiting list number and % available- OP waiting list number and % unavailable (split medical and patient advised)

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WEEK

WEEKON

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WAITING LIST

Waiting lists are just one part of the NHS Pledge to put patients at the centre of everything they do. The number of patients waiting to be seen, diagnosed or treated is a fundamental indication of how well your organisation is performing in conjunction with its capabilities and against national targets. The Week-On-Week Waiting List application from Draper & Dash seeks to prioritise the monitoring of waiting lists across Outpatient, Diagnostic and Inpatient settings. Spotting trends in the number of waiters in these areas is key to forward-planning, avoiding bottlenecks and making the best use of resources available, all whilst ensuring patients do not have to endure excessive wait times. The application dashboard illustrates the key rise and fall figures across the three areas, and also highlights the specialties in which there has been the biggest movement, ensuring action can be taken to address the variances noted in the waiting list sizes.

By comparing up to six weeks prior, users can review or note both long-term and short-term variance, either to analyse the effects of process change or to predict further challenges down the line, ensuring your organisation stays ahead of the curve and is able to cope with increased demand across individual specialties or within the trust as a whole. Historical trend lines can show seasonal variation and by isolating individual waiting lists, users can gain increased clarity and focus when managing waiting list size and the patients involved.

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DAYCASE

Increasing Daycase rates should be one of the highest priorities for any organisation due to the wide-ranging benefits for both hospitals and patients. Reduced bed days and inpatient stays have an obvious financial impact for the trust so are a key aspect of cost-saving and improving efficiency, enabling hospitals to stay below tariff, which is an ever-increasingly important consideration as commissioners purchase more daycase activity. Hospital staff benefit too, from increased potential for training time, rotation throughout departments, more involvement in the patient pathway, pre-assessment and nurse-led discharge, clearer start and finish times resulting in increased job satisfaction and hence productivity. Patients treated as daycases benefit from minimum disruption, lower risk of cancellation (due to increased efficiency), speedier recovery, less risk of hospital-acquired infection and better information and outcomes for their treatment. Waiting times will also improve as capacity is made available as efficiency increases.

The version 2 Daycase application focuses on highlighting current daycase rates and possible areas of improvement. Users can follow patient pathways from the outpatient department (observing how many pathways convert to daycase) as well as reviewing those cases where a daycase procedure was intended but the patient instead converted to an inpatient stay. Staying on top of these detrimental conversions is key to reducing excess bed days and improving all-round efficiency for both trust and patient. Reviewing this data by diagnosis, procedure, specialty or consultant ensures that users can take appropriate action in the right areas to ensure utilisation is as optimal as it can be, and daycase rate targets are met across the procedures that matter.

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Keeping it simple! This statement has played a key role in D&Ds new approach to the release of its first Ward quality application. The app is designed to ensure that multidisciplinary nurse-led teams have instant access and visibility to areas of concern and improvement. We are really

proud of the work around this with a number of nurses and doctors over the

years.

High quality, compassionate care is about people, not institutions. In every

ward, clinic, hospital, health centre, community service, and patients

home across the country, frontline healthcare workers provide care and

compassion to people when they need it most. There are however instances

where the quality of care falls below acceptable standards. In the latest

state of health and social care report from the Care Quality Commission

(CQC), 10% of NHS hospitals inspected struggled to make the respect and dignity of patients their number one priority. Further reports suggest

that more than 57% of those asked in a survey described their ward as understaffed and below expected standards of quality.

The D&D ward quality app is designed with the patient and front line staff in

mind and focuses on the following core areas:

- Number of Complaints

- Incidents per 100 Admissions

- Level of Harm measures

- Safety Thermometer

- Falls

- Pressure Ulcers

- Hand Hygiene

- Clostridium Difficile- MRSA

- VTE Performance

- Environmental Cleanliness

- % of Discharges in Morning- Crude Mortality

- High Risk Diagnosis Groups

- Mortality Rates

- Readmissions within 28 days

- Long Length of Stay

- Acuity/Comorbidity

- % Skill Mix Ratio- WTE Establishment

- Vacancies

- Vacancy %- Sickness Absence Rate

- Turnover

- Nurse to patient ratios

- Consultant to patient ratios

- All dimensions by ward, consultants,

speciality and directorates (based on data availability)


WARDQUA

LITY27


DIAGNOSTICS

A key element in any patient pathway, diagnostic tests are often the cause of delays in patient care so need to be managed carefully to aid overall pathway management, as well as to avoid the over-use or under-use of diagnostic testing. Keeping an eye on the multitude of metrics available in the Draper & Dash Diagnostics application will help to manage demand and capacity in this key area, and ensure patients do not wait too long for their diagnostic tests.

High waiting times and bottlenecks are something every hospital wants to avoid, and with the Diagnostics application, organisations can drive up productivity around the delivery of diagnostic services, resulting in better patient outcomes and care. The application dashboard absorbs trust radiology and pathology data to explicitly summarise your hospital's position across a number of key metrics such as:

- % ED Urgent CT Scans performed and reported within 1 hour

- % ED CT Scans performed and reported within 3 hours

- % ED Ultrasound Scans performed and reported within 3 hours

-% Assessment Unit Urgent CT Scans performed and reported within 4 hours

- % Assessment Unit routine CT Scans performed and reported within 24 hours

- % Assessment Unit Routine Ultrasound Scans performed and reported within 24 hours

- % Assessment Unit requests received same day

- % CT Scans performed within 24 hours of receipt of request

- % MRI scans performed within 24 hours of receipt of request

- % General Ultrasound scans performed within 24 hours of receipt of request

- % Gynaecology Ultrasound scans performed within 24 hours of receipt of request

- % Carotid Doppler's scans performed within 24 hours of the receipt of request

- % X-rays scans performed within 24 hours of the receipt of the request

- % Nuclear Medicine scans performed within 2 days of receipt of request

- % CT reports issued on same day as scan

- % MRI reports issued on same day as scan

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Getting a single version of the truth is not as easy as one may think when it comes to finance in the healthcare sector. Modern healthcare organisations can have tremendously

complicated financial structures, and effective decision making requires the components of

those structures to work together in perfect fluidity. The D&D Finance Ledger app gives healthcare

managers access to all of the information they need

in one place, with instant drill down capabilities.

Due to the sheer volume of information, archaic

data reporting formats are falling out of favour in

the big-data era. Data visualisation has become

just as important as the underlying data analysis

mechanisms. In the healthcare informatics industry,

no solution providers have been able to surpass

Draper & Dash when it comes to data visualisation.

The innovative charts and figures allow users to interpret enormous amounts of data at a single

glance. From the big picture, users can explore

areas of interest all the way down to patient-level

information. The Finance Ledger is built around a

number of metrics, eight of which are key measures

that come together on one dashboard to form a

comprehensive overview. With this single source of

information, every aspect of a hospitals financial situation can be accessed and analysed instantly.

The dynamic nature of the dashboards allows

managers to exercise proactive management of

hospital finances, as opposed to damage control. The 8 key measures included are: Income &

Expenses, Surplus, Non-Pay / Pay, Prescribing Costs,

Budget Variance, Growth, Supplementary Costs and

Outturn. With the Draper & Dash Finance Ledger

App, getting a single version of the truth in a single

place is finally possible.

FINANCELEDGER

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By encouraging strong collaboration between coding and clinical teams, the resulting data quality improvements mean more accurate information is channelled to executives.

Clinical coding is the foundation on which healthcare organisations monitor their performance, compete in the market, and operate within guidelines.

Using the D&D app played a key role in getting it right for a number of organisations.

providers want to ensure that costs are recovered for as

many patients as possible.

The exact pathway of clinical coding varies between

organisations, but usually relies on a coder taking

information from the medical record. These records are

most often written and updated by junior clinicians. The

data pathway can take several weeks, leading to delays

in coding and a variety of subsequent problems.

In our experience of carrying out clinical coding reviews,

we have found that the majority of organisations are

under-coding complexity and therefore getting lower

tariffs than they should be.

Likewise, when looking at mortality rates, any risk

adjustment model relies on an understanding of how sick

a deceased patient was prior to passing. This information

is inferred from diagnostic codes. A single diagnostic

code describes the presenting condition, but not any

co-morbidities that may have been present. Using the

D&D app played a key role in getting it right for a number

of organisations. Our app helps teams to get clinical

coding right, which affects the organisations income

and how they are ranked against other providers. The

Clinical Coding application focuses on, but is not limited

to the following measures: Patient Spells, Coded and

Uncoded Spells, Diagnosis Depth, Finished Consultant

Episodes, Bed days, Day Case Ratio, Poor Diagnosis,

HRG Complication, Long Length of stay, Intensive Level

category, Co-Morbidities, Include HRG and ability to

sort by volume/ward on discharge/point of admission/

specialty/consultant, ability to sort by ICD 10 code by

volume/ward on discharge/point of admission/specialty/

consultant and more.


CLINICALCODING

Accurate healthcare coding insight has never been more important. It underpins the delivery of payment, performance, and patient outcome measures. It is critical for driving service

improvement and increasing cost effectiveness

and value. When robust data quality processes are

developed and implemented at an organisation,

efficiency savings and improvements follow at virtually all levels. By encouraging strong collaboration

between coding and clinical teams, the resulting

data quality improvements mean more accurate

information is channelled to executives, regulators and

commissioners to monitor performance.

Clinical coding is the foundation on which healthcare

organisations monitor their performance, compete

in the market, and operate within guidelines. When

the coding is inaccurate, both providers and

commissioners are given an incorrect snapshot of the

organisations current situation.

There are two key elements provided by coders -

diagnosis and procedure codes. Without these codes,

there is no record of what the patients presenting

condition was or how they were treated - nor is there

any possibility of assigning a tariff to enable the

recovery of costs. The introduction of payment by

results has put pressure on clinical coding services, as

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The application is designed to provide an overview

of the relevant systems, processes and data feeds.

Stakeholders are provided with details on the status

of current processes, and key areas of focus for the

overall reconciliation delivery. Using the version 2

application, reconciliation of activity can be monitored

in the following areas: Clinical Systems to Warehouses,

to Transformation Processes, to Benchmarking

Intelligence, to Invoicing all by points of delivery,

specialty, consultants and ward. Crucially, all of this

data is available at patient level.

RECONCILI

ATION

Accurate patient activity numbers are crucial to both healthcare providers and payers. When numbers from different submissions dont reconcile, a substantial amount of time, money, and

analytical capacity is wasted identifying the source of

variance and recreating reports.

The D&D version 2 Reconciliation application assures

operational, informatics and finance teams that activity being captured by frontline staff is being

accurately reported across a range of systems.

The flow of data from the initial activity through to invoicing, planning, and performance monitoring is

accurately captured and executed.

Ensure patient activity isnt lost with the

reconciliation activity app

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The Draper & Dash team are passionate about providing state of the art data-visibility for clinical, operational, and executive insight. Moreover, patient safety is at the core of everything that we do, which is why the incident reporting application is so important to us. Studies have shown that

institutions with better incident reporting procedures tend to perform better in

terms of safety. With actionable incident reports and good procedures in place,

it is possible to substantially improve the safety of an entire organisation. NHS

trusts currently use the DATIX system for incident reporting. Analysis from DATIX

currently suggests that the NHS is improving in terms of recognising and reporting

patient safety incidents.

Our version 2 application assists with incident management, and will play a key

role in better patient outcome and care. The application uses DATIX as the core

dataset and enables users to track incidents across the five key categories: Extreme, Major, Moderate, Minor and Negligible. Furthermore, the management

of incidents can be analysed and trended to ensure targets are achieved and

continue to be met. These include succeeding in reporting incidents within 24

hours, verifying them within 72 hours and reviewing incidents within 28 days.

Users can drill all the way down the incident detail to get to the heart of any

issues or delays in the incident reporting process.

INCIDENT

REPORTINGStudies have shown that institutions with better incident reporting procedures tend to perform better in terms of safety.

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The healthcare global workforce is the primary driver of future health and social care costs: 1.4 million people work in the NHS and a further 1.6 million in the social care sector. Together they account for 1 in 10 of the working population. Todays workforce is facing a number of challenges. The demand

for workers is growing; however the number of workers is not. There is also a

mismatch between the location of the current workforce and where care is

actually needed. For example, while the need for home and community-based

care is growing, the number of district nurses fell by 38% between 2001 and 2011.

Across the sector, there is now a need for there to be a much closer

collaboration between specialists and generalists, hospital and community

and the mental and physical health workers. There is now a high demand for

the NHS and social care sector to have multi-skilled staff to work across these

boundaries. In the future, an increasing proportion of the healthcare workforce

is likely to be employed outside of the NHS, for example social enterprises.

Our workforce insight application is designed to help Directors of Resourcing

and the wider organisation to have instant access and transparency of

staffing challenges and costs normally associated to running organisations. The application has a number of core measures which are all designed to support

the management of resources, including:

- Headcount

- Staff in Post (FTE)- Turnover % (Month)- Turnover % (12 Months)- Sickness %- Long Term Sickness %

- Cost of Sickness

- Maternity %- Appraisal %- No of Starters

- No of Leavers

- No of Starters (FTE)- No of Leavers (FTE)


WORKFORCE

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QLIKVIEWUSAGE

An important aspect of any QlikView implementation is being able to track the impact and changes it makes to your organisation. Any Draper & Dash deployment comes with a complimentary QlikView Usage and Server Performance application, vital when tracking how many users are accessing the apps you have installed, whilst also providing crucial technical analysis around how the users access your QlikView Server and any licensing implications of uptake in demand. This allows the trust to be proactive in spotting any issues that may arise.

You can also extract further detail, such as the amount of time users access each application, giving you critical insight around your user base, enabling you to action training or support where you feel necessary. Keeping an eye on your server capabilities is another element of the complimentary Usage and Server Performance app, meaning you can see exactly when and where any potential heavy loads on the server could be a problem and if your server can cope with the increased demand your business intelligence deployment has driven.

provides crucial technical analysis around how the users access your QlikView Server.

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Draper & Dash BI Apps for Healthcare