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Driving Business Success
Through Data, Analytics and
Business Intelligence
Dr. Raj VeeramaniUNIVERSITY OF WISCONSIN–[email protected]
Shawn HelwigTOTAL VIEW [email protected]
Presentation Outline
Driving Business Success Through Data, Analytics
and Business Intelligence
• The strategic opportunity for manufacturers
• Case-studies
• A structured approach for doing it right
2
Impact of irreversible, converging technology trends
Digital Business Transformation
Embedded sensing and
smart devices
Real-time analytics and
Contextual intelligence
Pervasive connectivity and Cloud computing
5
Manufacturing Systems
Smart & Connected Systems
6
Your company’s data: A strategic asset
Data from every facet of your business,
not just the shop floor!
Analytics and Data-driven Decision-making
ActionData
Descriptive analyticsWhat happened?
Diagnostic analyticsWhy did it happen?
Predictive analyticsWhat will happen?
Prescriptive analyticsWhat should happen?
in context
Examples of Analytics Use-Cases for Manufacturers
8
Front Office
• Demand Forecasting
• S&OP
• Product Design
• Customer Satisfaction
• Supply/Demand
Balancing
Production
• Enhancing OEE (Overall
Equipment Effectiveness)
• Predictive Maintenance
• Machine Downtime
Analysis
• Quality Analysis
• Defect Tracking
• Production Scheduling
• Capacity Planning
• Real-Time Parts Flow
Monitoring
• Inventory Optimization
Back Office
• Spend Management
• Supplier Performance Tracking
• Energy Efficiency
Improvements
• Margin Contribution Analysis
by Customer / Product
• Overhead Tracking
• Labor Cost Optimization
Copyright © 2020 by Total View Analytics
Case Study #1 – Part One
9
1. Demand Forecasting
• Challenge: Forecast accurate demand for chicken when the supply is extremely limited
• Approach: Leverage technology to “crunch the numbers” to identify a more accurate forecast
• Method: Gather customer data → Cluster & Segment similar customers based on volume & ordering behavior → Auto-generate a unique forecasting model for each customer segment
Copyright © 2020 by Total View Analytics
Case Study #1 – Part Two
10
2. Predictive Maintenance
• Challenge: Avoid “air-chill” system downtime
• Approach: Establish a model to predict failures
• Method:
1. Gather data leading up to previous failures 2. Use IoT sensors to measure conveyor belt motor amperage,
temperature & tension 3. Monitor data through a predictive model for signals
Copyright © 2020 by Total View Analytics
Case Study #2 WI-Based Mfg
11
1.OEE Success
• Challenge: Reduce cost to suppliers or lose contract
• Approach: Implement OEE to identify potential efficiencies
• Method: 1. Collect data from stamping operations2. Combine data with ERP data to calculate OEE3. Display OEE performance on Flat Panels screens
• Result: Eliminated ENTIRE 3rd shift – saved contract
Copyright © 2020 by Total View Analytics
OEE = Availability x Performance x Quality
12
• Connect OEE data to Operational Data
o Identify Root Cause: Part design? Customer? Operator?
Copyright © 2020 by Total View Analytics
Vendor Soup – Who to Choose?
13
Copyright © 2020 by Total View Analytics
Question: Where to Begin?
14
This is the common challenge facing most manufacturers today
Why?
• So many use cases to tackle
• So much technology
• Too many vendors – stop e-mailing us!
• Data is everywhere
• The complexity! Who can I trust?
• What should I do first?
Copyright © 2020 by Total View Analytics
1. Meaning often comes from the origin…
• Greek word = Strategia…meaning “art of the general”
2. Simple Definition applied to business:
• “A really important plan…to achieve a designated objective”
3. Therefore…A Good Strategy has Two Parts -
• Covey: “start with the end in mind”
• Sun Tzu: “…he who is destined to defeat first fights and afterwards looks for victory.”
Start with a Strategy
15
1 -Objective(s)2 –
Plan(s)
Strategy
Copyright © 2020 by Total View Analytics
1. Use Structure – 4-Step Method with Tools & Templates
2. Be Practical – Avoid getting into “the weeds” – stay at 14,000 ft
3. Focus – Complete the method quickly – in days, not weeks
GOAL: A Concise Road Map that Defines & Prioritizes your Data-Related Efforts (a Strategy)
How to Craft a Data Management & Analytics Strategy…
16
Introducing: Analytics to Win® - for Wisconsin ManufacturersA Practical & Simple Method for Crafting a Data Management & Analytics Strategy
Copyright © 2020 by Total View Analytics
1. Define the Corporate Objectives
2. Define the Strategic Data Management & Analytics Objectives
3. ALIGN THEM !
• Which ones support the others?
Analytics to Win®
17
Objective:
To DEFINE your organization’s strategic data management & analytics objectives
Audience:
Executive Leadership
Copyright © 2020 by Total View Analytics
Analytics to Win®
18
Sample Tool: One way to help Identify Strategic Data Management & Analytics Objectives
The Data Supply Chain
©2019 Total View Analytics Last Updated: 9/2/2019
DATA
MOVE STORE ORGANIZE ANALYZE DISTRIBUTE
Cloud
Devices
ETL
Data Enrichment
Data Warehouse
Data Lake
Data Governance
Master Data Mgt
Data Base
Data Catalog
Dashboards
Excel / Spreadsheets
Reports
via Websites
Embedded in Applications
Data Science
Virtual D/W
Data Profiling/Mapping
Data Quality
Data Wrangling / Data Prep
Data Streaming
A overview of how data moves and common functions performed or utilized along the supply chain
Data Mart(s)
Data Lineage
Where are the weaknesses in your organization’s Data Supply Chain?
Copyright © 2020 by Total View Analytics
Assess…
• Data Management Practices
• Data Project Results
• Data Governance
Analytics to Win®
19
Objective:
To ASSESS your organization-wide data management and analytics environment and related competencies to determine areas of improvement
Audience:
IT Leadership
Analytics to Win®
Data Governance Assessment Step 2 - ASSESS
1 - Untrue to
5 - True
SCORE (1 to 5)
1 The organization uses a dedicated data governance council or committee to oversea data-related matters 1
2The data governance council utilizes sub-committees to oversea domain-specific glossaries or data dictionaries (customer vs supplier vs
product, etc.)1
3There are one or more technology solutions in place to enable how data governance policies, standards and rules are utilized with the
data.2
4 There are specifications defining which data elements are considered important , confidential or sensitive . 3
5 Data Stewards have been identified for each primary source system and/or data sets. 1
6 It is easy to generate a list of users who have access to reports/dashboards that contain confidential or sensitive information. 2
7 The source systems that contain important and/or sensitive information are documented and easily available. 3
8 Integrations that move important and/or sensitive source data from one system to another are documented. 1
9There are standard policies and procedures that define and document all aspects of data governance, including who has access to what
data and how the data is updated.2
10 The organization conducts regular data security audits. 2
11 Policies are in place to govern or regulate decisions about sharing or exchanging data with other business entities, vendors, etc. 2
12 The organization uses Active Directory or other LDAP-like groups and/or policies as part of the data governance approach. 5
13There is a master schedule of when key data assets are refreshed from key data sources. Ex. Online customer transactions are updated
in the analytics repository every 60 minutes.2
14There is a list of all users who have security access that enables them to change the security access for other users so they could access
sensitive data.1
15 The organization has well-defined methods or procedures in place to operationalize the data governance policies, standards & rules. 2
16 There are standards or specifications in place used to validate the quality and integrity of production and analytical data. 2
17 It is easy to generate a list of active standard reports that are on a schedule to be generated and distributed. 3
18 Data governance is perceived as a barrier to projects by the organization, not an enabler. 5
19There is a list of data assets that includes a basic overview of the system/service containing data, the types of data contained,
integrations with other systems, and an overview of the user base.4
20 The executive leadership team is aware of the general state of data governance competencies of the organization. 1
Click Here
For Results
\
Instructions: On a scale of 1 to 5, with 1 being completely UNTRUE and 5 being completely TRUE, enter a score that applies to your
organization.
Analytics to Win®
Data Governance Assessment Step 2 - ASSESS
Overall Data Governance Assessment Results
The OVERALL Data Governance competency score is shown below. A HIGHER score indicates more mature data governance competencies.
TOTAL RESULT ==> 41
0 - 25 WEAK
26 - 50 MARGINAL <== Your Organization
51 - 70 OK
71 - 90 STRONG
91-100 WORLD-CLASS
Data Governance Competency - Areas for Improvement
Data Governance is comprised of FOUR competency areas. Areas that may need improvement are shown below:
If Improvements are needed, add potential improvement projects to the Project Portfolio Sizing Summary
1) Organization TOTAL RESULT ==> 5
0 - 5 WEAK <== IMPROVEMENT NEEDED
6 - 12 MARGINAL
13 - 20 GOOD
21 - 25 STRONG
2) Policy TOTAL RESULT ==> 11
0 - 5 WEAK
6 - 12 MARGINAL <== CONSIDER IMPROVEMENTS
13 - 20 GOOD
21 - 25 STRONG
3) Security TOTAL RESULT ==> 9
0 - 5 WEAK
6 - 12 MARGINAL <== CONSIDER IMPROVEMENTS
13 - 20 GOOD
21 - 25 STRONG
4) Operations TOTAL RESULT ==> 16
0 - 5 WEAK
6 - 12 MARGINAL
13 - 20 GOOD <== Your Organization
21 - 25 STRONG
<BACK
Data policies govern aspects of all phases of the data lifecycle, from
requirements assessment through modeling, acquisition, storage and
management, integration, protection, security, quality, and disposition.
Data policies are often organized around operational functions.1
Data Governance requires structure and commitment from the
organization. The practices associated with this competency revolve
around setting the organizational constructs in place to execute Data
Governance, as well as working with the other areas of the business to
adopt Data Governance practices.
Data Governance competencies around Security are necessary to meet the
growing demands of customers, employees and regulatory bodies. Security
breaches and the misuse of data have created heightened awareness of
data security. Understanding which data to secure and then setting the
standards and procedures to execute proper security are vital.
Operations competencies are oriented around practices and procedures to
execute data governance policies. These are the competencies that
question whether or not the data operations team(s) have adequate
capabilities in place, and question the ease by which they can execute
those capabilities.
Sample Assessment
Sample Results
Copyright © 2020 by Total View Analytics
Analyze…
• Function-Level Data Practices
• Key Performance Indicators
• User Adoption
Analytics to Win®
20
Objective:
To IDENTIFY specific projects and/or initiatives that will address department-specific data and analytics-related challenges and gaps
Audience:
Department/Function Management
KPI Questionnaire
SIFROC™ Template
KPI Breakdown Template
Copyright © 2020 by Total View Analytics
Assemble…
• Improvement Opportunities
• Architecture
• Strategy Matrix
• Project Plans
Analytics to Win®
21
Objective:
To ASSEMBLE the final Analytics to Win® deliverables, including the Strategy Matrix - to gain leadership approval
Audience:
IT Leadership - then Executive Leadership
Project Portfolio Summary
Architecture Diagram
Analytics to Win®
Strategy Matrix
Copyright © 2020 by Total View Analytics
The Key Deliverable = The Analytics to Win® Strategy Matrix
22
BENEFITS:
• One Pager
• Easy to Communicate
• Higher Approval Rate
• Links Plans to Objectives
• Subjectively Empirical
• Easier to Prioritize
• Easy to Adapt/Vary
Analytics to Win®
Strategy Matrix
SAMPLE SHOWN DURING PRESENTATION
Copyright © 2020 by Total View Analytics
SUMMARY: How to Craft a Data Management & Analytics Strategy
23
The Analytics to Win® Method
1. Use Structure – 4-Step Method with Tools & Templates
2. Be Practical – Avoid getting into “the weeds” – stay at 14,000 ft
3. Focus – Complete the method quickly – in days, not weeks
OUTCOMES:
A Concise Road Map that Defines & Prioritizes your Data-Related Efforts (a Strategy)
QUESTIONS?
Shawn [email protected]
(608) 514-1801
Creator of: Analytics to Win®
www.totalviewanalytics.com
Dr. Raj [email protected]