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Donald T. Woods 2620 N. Waterford Dr. Florissant, MO 63033
[email protected] (314) 323-0862
Career Objective:
To support the growth and profitably of an organization that
provideschallenge, encourages advancement, and rewards achievement
with the opportunity to utilize my substantial experience, skills,
and abilities in a management position. Would look forward to an
opportunity to cross overinto retail management.
Professional Strengths:
Recruitment and Motivation, Training and Development,
Inventory Control, P & L Analysis, Sales and Team
Building
Summary of Qualifications:
Management /Administration: Responsible for the daily operations
of restaurant whichincludes food preparation, inventory and
ordering of food, equipment, and supplies,coordination of various
departments and staff, and customer relations. Charged
withrecruitment, personnel selection, training, labor relations,
and disciplinary actions of personnel. Successfully developed a
management style which promoted team work,productivity, and
loyalty. Formulated and implemented a work assignment program
foremployees who increased speed and quality of service in daily
store operations.
Sales: Experienced in customer and personal services which
includes customer needsassessment, meeting quality standards of
services, and evaluating customer satisfaction.Understand the
importance of service and quality for future business and
referrals. Trained personnel in sales methods and good customer
relations.
Solicit sales by phone and negotiated pricing with various
clients. Capable of assessing theneeds of potential customers,
making appropriate suggestions to meet their needs, and closing the
sale.
Marketing: Formulated, directed, and promoted marketing
activities for products andservices for each unit managed:
organized sales building projects, implemented system of customer
call-backs, and utilized feedback data on service, delivery, and
quality to improveoverall operations. Used sales forecasting and
strategic planning to ensure sales and profitof products and
services advertised by each unit. Coordinated and participated
inpromotional activities which increased sales.
Work History:
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Restaurant Manager, Steak-N-Shake, Bridgeton, MO (November 2009
Present) Manager, Bob Evans Restaurant St. Peters, MO (July 2007
October 2009) Certified Internet Sales Manager, Feld Chevrolet,
Bridgeton, MO (2006 - July 2007) General Manager, Pizza Hut, St.
Louis, MO (1993 - 2006)
General Manager, Lee's Famous Recipe, St. Louis, MO
(1990-1993)
Sales Representative, St. Louis Sun, St. Louis, MO (1989 - 1990)
Manager, Domino's Pizza, St. Louis, MO (1986 - 1989)
Education:
Bachelors of Arts in Biblical Studies, Glad Tidings Bible
College, St. Louis, MO - 1989 Masters of Arts in Biblical Studies,
Glad Tidings Bible College, St. Louis, MO - 1991 Associates of
Computer programming, Vatterott, St. Louis, MO - 1999
Summary: Dedicated, multitasked, detailed oriented manager with
20+ years managerial experience. General management expertise
includes growth and revenue enhancement, cost, sales and profit
analysis, personnel management, supplier and distributor
negotiations, and kitchen operations. Flourished in turnaround
situations, restoring profits and establishing the infrastructure
crucial to sustaining prosperity. Seeking to change career
field.
