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Competence center for e-Government of Slovenia Matej Švarc Association for IT and Telecommunications CCIS

E-government in Slovenia

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Page 1: E-government in Slovenia

Competence center for e-Government of

Slovenia

Matej Švarc

Association for IT and Telecommunications CCIS

Page 2: E-government in Slovenia

Export Association of Slovenian ICT - ZITex

ZITex is a group of export oriented ICT companies Established in march 2008 on the initiative of the Slovenian

Chamber of Commerce and industry 70 members Encourages and accelerates business on domestic and foreign

markets Increasing export of it’s members for 100 % in the next 5 years Unify companies which are competitors on domestic market and

position them as the driving force of the export growth Become the key instrument for competitiveness and

internationalization of Slovenian ICT industry and economy In cooperation with the government create better business

environment for the export of Slovenian ICT products and services

Special attention on foreign markets, especially to South-Eastern Europe, Central Europe and Middle East

More information on http://zitex.gzs.si/

Page 3: E-government in Slovenia

eGovernment Competence center priorities

Established within the ZITex export group

Responsible for international promotion of the solutions which have been proven successfully in the Slovene Public Administration and also developed in Slovenia

Providing support and resources for the promotion of Slovenian solutions in the foreign markets, connect business with Public Administration and research-development institutions

Page 4: E-government in Slovenia

eGovernment Competence center priorities

Cooperation improvement with the state institutions (Ministry for Public Administration, CeGD, Ministry of Justice, Internal Affairs and Foreign Affairs…)

Establishment of Demo center for implemented solutions within the facilities of CCIS

Participation in international eGovernment exhibitions, business delegations and conferences, meetings with state administration’s representatives (Participation at GITEX exhibition in Dubai and Smart eGovernment exhibition in Belgrade 2010, IFSEC, Intersec)

Page 5: E-government in Slovenia

eGovernment competence center model

Public Finances Taxes and Customs Social Affairs Internal Affairs Foreign Affairs Environment and Spatial Planning Education Healthcare Justice Statistics Consulting Infrastructure

Page 6: E-government in Slovenia

• Developed and implemented to provide future self employed persons the information support when establishing a business

• Service can be accessed online either from home or at numerous access points across Slovenia

• Won The United Nations Public Service Award – UNPSA 2009 – the most prestigious international award for excellence in the field of public administration services.

• Won 2nd place in the EU

eVEM – eGovernment portal for businesses (One Stop Shop)

SRC d.o.o., Ljubljana, Slovenia [email protected] www.src.si

Page 7: E-government in Slovenia

e-VEM benefits for users

Advisors can work with any citizen, access to data from the spatial planning register, access to data from the central register of the population, easy searching through category codes, general business activity-related information, automatic data transfer between applications, temporary storage of applications, application status monitoring, option for electronic delivery of decisions regarding applications, automatic distribution of applications to appropriate

Page 8: E-government in Slovenia

eGovernment - Solutions

Public Registers (Central

population register, Permanent population register, register of civil status, citizenship, foreigners)

Travel Documents (Biometric Passports, ID Cards)

Modern Workplace (enables data collection from

identification documents which are accessible on the web)

Interoperability

eElections (portal solution

that manages entire process of elections

Page 9: E-government in Slovenia

CRP - Critical resource for eGovernment

One of the support pillars for e-business in government administration

The Slovenian CPR connects data from multiple sources such as:

Maternity hospitals and Register of Civil Status for management of data concerning births, marriages and deaths

data concerning permanent and temporary residents

Register of Territorial Units from Geodesy Administration of Slovenia

Register of tax liabilities in Slovenia

Tax Administration for data concerning taxes

Users of CPR data are: Slovenian Office for Statistics Government Administrative

units Health care institutions Tax Administration Ministries Geodesy Administration of

Slovenia Central Register Employment Service Pension and Disability

Insurance Institute of RS Central Securities Clearing

Corporation Public Guarantee and

Maintenance Fund e-Government services

Page 10: E-government in Slovenia

eTax Solutions

The eTaxes online portal for communicating with taxpayers was implemented by the Tax Administration of the Republic of Slovenia to optimize its operations

Its ultimate goal is to ensure that tax-related activities are simpler, faster, more accessible and cheaper.

Designed to support online VAT filing for business

Extended with additional features to enable physical persons to file their personal income tax returns online

Benefits of eTaxes portal:

Enables Connection with the Tax Authority and perform a number of Activities (tax returns, charges, reports)

Secure, comfortable, simple and more efficient way of doing business with the Tax Administration

24/7 availability enables users to file documents online at anytime

Reduces number of errors

Encourage business development

Page 11: E-government in Slovenia

e-Customs solutions

Company focused to the foreign trade development and development of electronic commerce in Slovenia Customs administrations systems since 1991

Only from 2007 several new applications for Slovenian customs administration were developed and put into action,

Enable Electronic document exchange and e-reporting

References in Slovenia

Statistical biro of Republic of Slovenia (from 2002)

Ministry of Foreign Affairs, Republic of Slovenia (from 2009)

B2G electronic data exchange for more than 700 companies (from 1999)

International references:

Customs Administration of Montenegro (from 2002)

Customs Administration of Serbia (from 2008)

Page 12: E-government in Slovenia

SETCCE – vendor and provider of solutions and services for legally valid paperless business

25 million documents per year are signed by using proXsign

Simple signing of e-documents in any web browser, desktop application or back-end servers

Convenient for business, governmental and financial institutions and provides a complete set of functions for:

Digital signing and verification of digital signatures

Time stamping

Legally valid signatures

Fully compliant with EU directives on e-signing

SETCCE proXSign® - electronic signature components

SETCCE

Page 13: E-government in Slovenia

Future priorities and activities Continue the work on priorities from the Strategy and Action plan for

e-Government Development of Electronic Commerce and Exchange of Data in Public

Administration, such as eDemocracy, eHealth, eJustice, national interoperability framework, etc

Projects:

eHealth eJustice eSocial affairs Service directive ePayment

Page 14: E-government in Slovenia

Thank you for your attention

Q & A