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EAB Approved Schools Conference
Admissions and Compliance
Upper Iowa UniversityWisconsin Centers
EAB Approved Schools Conference
IntroductionMarshall Whitlock, Milwaukee Area Director-UIU
*Overview of UIU
*Current environment within higher education
*Challenges we all face
Kathryn Cotey, Admissions Advisor-UIU
*How UIU addresses admissions
*How do we manage and address the compliance issues
Summary
.
EAB Approved Schools Conference
Our Mission
Upper Iowa University provides student-centered undergraduate and graduate educational programs through flexible, multiple delivery systems in an environment in which delivery is respected, encouraged and nurtured.
EAB Approved Schools Conference
Wisconsin Center Locations
• Milwaukee, Madison, Elkhorn, Janesville,
Wausau and Prairie du Chien
• Bachelor of Science Degree with 13 Majors
• Associate degree Programs
• Master of Business Administration, Masterof Higher
Education Administration and Master of Public
Administration
• Six eight-week terms each year
• Six graduation dates per year
EAB Approved Schools Conference
Current Environment• Newspaper Articles
• Sting operations
• GAO Reports and Hearings
• Impact on the entire Education sector
• Branded like “used car salesmen”
EAB Approved Schools Conference
Issues• Newsweek/Online 10/27/2010
Eight Ways to Avoid For-Profit School Scams
1.Jacking Up Prices
2.Giving Misinformation About Student Loans
3.Exaggerating Employment Prospects
EAB Approved Schools Conference
4. Underestimating Costs
5. Encouraging Students to Falsify Financial-Aid Forms
6. High-Pressure Tactics
7. Hiding Important Information, Like Graduation Rates
8. Constant, Excessive Recruiting
EAB Approved Schools Conference
Impact on the Educational Environment
• Reputation with communities
• Reputation with the public
• Adverse regulations
• Impact on students
Students suffer!
EAB Approved Schools Conference
Compliance Issues
Federal rules
• Gainful employment
• State oversight
• Other federal rule changes
EAB Approved Schools Conference
Compliance Issues
Federal rule changes on Misrepresentation
• “Substantially false, erroneous or misleading statements”
• Expansion of the definitions
• Issues involving employability of graduates
Incentive compensation
EAB Approved Schools Conference
What is needed• Attention to potential impact on students
• Building on best practices from other schools
• Attention to Compliance Requirements
• Remembering our roots—helping students!
EAB Approved Schools Conference
Admissions
• Establishing the culture
• Review the process for improvement – focus on delivery
• Identify check points/ touch points
• Identify opportunities for feedback – evaluate
• Resources
EAB Approved Schools Conference
Campus Culture• Establish within the environment a “we
versus “them” attitude
• Departments working together – Admissions, Academics and Financial Aid
• Collaboration, Connection and Accountability
• Influenced by goals, policies, structure and strategies
EAB Approved Schools Conference
Process• Checklist/delivery – consistency = quality
• Gathering information - asking the student – educational experience, expectations, needs, and goals
• Sharing information – accreditation, culture, process, review program options, transfer credits, discuss career planning
• Clarification – ask questions, reiterate main points
EAB Approved Schools Conference
Process continued…….• Follow-up – additional information
• Resources – career planning assessment, tutoring – on campus – on line options
• Placement services
• Orientation – identify where, when, how resources are delivered
• Touch points – open house, advising meeting, orientation, week 3, registration
EAB Approved Schools Conference
Registration Process• Registration occurs 6 times in one
calendar year
• 8 week terms – registration open 5 of 8 weeks
• Advisor approval of registration
• Weekly review/tracking of conversion
• Flexibility with full/part-time options
• Working closely with stop-outs
EAB Approved Schools Conference
Opportunities• Identify multiple ways to provide critical
information – registration, financial aid transfer credits, class add/drops, academic goals and standards
• Website, phone calls, catalogs, handouts, newsletter, e-mails, faculty announcements, posters on campus
• Academic Performance Issues – realistic goals
EAB Approved Schools Conference
Evaluation/Feedback• Open House – sharing specifics – ask,
what can we do better?
• Admissions Visit/Interview – information gathering and evaluation
• First advising meeting - registration
• Orientation – written feedback
• Classroom feedback – faculty feedback
• Surveys
• What else?
EAB Approved Schools Conference
Compliance
• Acceptance Process – application, transcripts, accredited High Schools
• Financial Aid – clear information, definitions, step by step explanation
• What are some ways you provide delivery of Financial Aid Information?
EAB Approved Schools Conference
Compliance continued…• Managing to the metrics – beyond the
reports
• Building relationships, awareness of needs, providing continuous follow-up, and training
• Measuring the intangibles
• Other ideas?
EAB Approved Schools Conference
Summary• Awareness
• Culture emphasis
• Training – delivery versus checklist
• Multiple methods of delivery of information
• Evaluation – emphasizing the behavior with performance feedback
• Pulse Check
EAB Approved Schools Conference
THANKS
Upper Iowa UniversityWisconsin Centers