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Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 0
East Ayrshire Performance Report
1st April 2016 – 30th June 2016
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 1
East Ayrshire Performance Report
1st April 2016 to 30th 2016
Table of Contents
Key Points At A Glance 2
Local Fire and Rescue Service Plan Priorities 3
Reduction of Accidental Dwelling Fires by 10% each year 4
Reduction in Fire Casualties and Fire Fatalities by 5% each year 5
Reduction in Casualties From Non-Fire Emergencies by 5% each year 6
Reduction of Deliberate Fire Setting by 5% each year 7
Reduction of Fires in Non-Domestic Property by 5% each year 8
Reduction of Unwanted Fire Alarm Signals by 5% each year 9
Response and Resilience Update 10
Prevention and Protection Update 13
Glossary of Terms 14
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 2
Key Points at a glance
During the reporting period we:
Attended a total of 691 calls for assistance across East Ayrshire, which included
46 accidental dwelling fires
63 non-fire related emergencies (special services)
320 false alarms call of which 152 were found to be Unwanted Fire Alarm Signals (UFAS).
Of the 691 incidents the Scottish Fire and Rescue Service tended to 41 casualties. Of the total number
casualties recorded, 6 were fire related as a result of accidental dwelling fires.
Conducted 319 Home Fire Safety Visits, at which we fitted or replaced 178 smoke detectors within
domestic premises. Of the total number of visits conducted, 91 were to properties classed as high risk
on the Scottish Fire and Rescue Service’s Community Safety Engagement Toolkit (CSET) recording
system.
Carried out 85 fire safety audits within non domestic premises to verify fire safety standards and
compliance with Part 3 of the Fire (Scotland) Act 2005.
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 3
About the statistics within this report
The activity totals and other statistics quoted within this report are published in the interests of
transparency and openness. They are provisional in nature and subject to change as a result of ongoing
quality assurance and review. Because all statistics quoted are provisional there may be a difference in the
period totals quoted in our reports after local publication which result from revisions or additions to the
data in our systems. The Scottish Government publishes official statistics each year which allow for
comparisons to be made over longer periods of time.
Local Fire and Rescue Service Plan Priorities The Local Fire and Rescue Service Plan has been developed to set out the priorities and objectives within East Ayrshire for 2014 – 2017 and allows our local authority partners to scrutinise the performance outcomes of these priorities. We will continue to work closely with our partners in East Ayrshire to ensure we are all “Working Together for a Safer Scotland” through targeting risks to our communities at a local level. The plan has been developed to complement key partnership activity embedded within East Ayrshire’s Community Plan, Single Outcome Agreement (SOA) and associated thematic plans. Through partnership working we will seek to deliver continuous improvement in our performance and effective service delivery in our area of operations. The current Local Fire and Rescue Plan for East Ayrshire has identified six areas for demand reduction and is subject to regular monitoring and reporting through the Police & Fire and Rescue Committee. A summary of current activity is detailed below with further detail and analysis contained within this performance report.
RAG Status
Accidental Dwelling
Fires
Fire Casualties
& Fatalities
Casualties Non-Fire
Emergencies
Deliberate Fires
Non Domestic
Fires
Unwanted Fire Alarm
Signals
Ward 1 – Annick 6 1 4 12 2 4
Ward 2 – Kilmarnock North 6 0 2 20 2 6
Ward 3 – Kilmarnock West and Crosshouse 6 1 4 20 2 50
Ward 4 – Kilmarnock East and Hurlford 4 1 1 49 2 20
Ward 5 – Kilmarnock South 6 1 4 14 0 7
Ward 6 – Irvine Valley 5 0 10 13 2 12
Ward 7 – Ballochmyle 3 0 3 32 2 14
Ward 8 – Cumnock and New Cumnock 8 2 1 29 4 27
Ward 9 – Doon Valley 2 1 6 46 1 12
Total Incidents 46 6 35 235 17 152
3 Year Average 35 9 23 196 14 150
Key to Performance Summary
Activity level is achieving the required reduction target
Activity level has reduced but is currently not achieving the required reduction target
Activity level has increased and is currently not achieving the required reduction target
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 4
24 43 28
95
18 31 27
76
33 38 19
90
27 37 28
92
46 40 23
109
0
50
100
150
East Ayrshire North Ayrshire South Ayrshire Ayrshire
Accidental Dwelling Fires
2012/13 2013/14 2014/15 2015/16 2016/17
0
2
4
6
8
10
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Accidental Dwelling Fires By Time of Day
Reduction of Accidental Dwelling Fires by 10% each year
Year to date activity for East Ayrshire 2012/13 2013/14 2014/15 2015/16 2016/17
Ward 1 - Annick 2 0 4 2 6
Ward 2 – Kilmarnock North 1 2 3 1 6
Ward 3 – Kilmarnock West and Crosshouse 3 3 3 4 6
Ward 4 – Kilmarnock East and Hurlford 4 2 5 1 4
Ward 5 – Kilmarnock South 2 1 2 2 6
Ward 6 – Irvine Valley 3 2 6 5 5
Ward 7 - Ballochmyle 2 2 3 3 3
Ward 8 – Cumnock and New Cumnock 5 4 3 3 8
Ward 9 – Doon Valley 2 2 4 6 2
Incidents 3yr Average Annual Current Incidents 3 yr Average
2012/13 24 - 85 21 3 -
2013/14 18 - 4 -
2014/15 33 25 2 3
2015/16 27 26 3 3
2016/17 46 35 3 3
RAG Status 63.0% 34.6%
East Ayrshire Dwelling Fires
Deliberate Dwelling FiresAccidental Dwelling Fires 2016/17 Targets
Targets calculated based
on preceding three year
average
Analysis:
Accidental dwelling fires (ADFs) have
increased by 63% from last year and
increased by 34.6% on the three-year
average
72% of ADFs were attributed to cooking
73% of ADFs were extinguished by
smothering or removal
67% of ADFs did not result in fire damage
to properties concerned and 35% did not
sustain smoke or heat damage
91% of properties involved in fire were
fitted with automatic detection and raised
the alarm on 76% of occasions
26% of calls made to the fire and rescue
service were via a linked alarm
Distraction was the most common human
contributory factor and was attributed to
41% of ADFs
8% of ADFs identified alcohol or other
substances as a contributory factor
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 5
1 8 6
15
5 3 7
15 10 8 8
26
12 11 9
32
6 1
5 12
0
20
40
East Ayrshire North Ayrshire South Ayrshire Ayrshire
Fire Casualties and Fire Fatalities
2012/13 2013/14 2014/15 2015/16 2016/17
Reduction in Fire Casualties and Fire Fatalities by 5% each year
Casualties 3 Yr Ave Annual Current Injuries 3 yr Average
2012/13 1 - 22 6 0 -
2013/14 5 - 5 -
2014/15 10 5 9 5
2015/16 12 9 8 7
2016/17 6 9 6 8
RAG Status -50.0% 0.0%
East Ayrshire Fire Casualties and Fatalities
ADFs Casualties & FatalsFire Casualties and Fire Fatalities 2016/17 Targets
Targets calculated based
on preceding three year
average
Year to date activity for East Ayrshire 2012/13 2013/14 2014/15 2015/16 2016/17
Ward 1 - Annick 0 0 0 1 1
Ward 2 – Kilmarnock North 0 1 0 1 0
Ward 3 – Kilmarnock West and Crosshouse 0 0 1 0 1
Ward 4 – Kilmarnock East and Hurlford 0 0 2 0 1
Ward 5 – Kilmarnock South 0 0 2 1 1
Ward 6 – Irvine Valley 0 2 0 5 0
Ward 7 - Ballochmyle 1 0 3 1 0
Ward 8 – Cumnock and New Cumnock 0 2 2 0 2
Ward 9 – Doon Valley 0 0 0 3 1
Analysis
Fire casualties have decreased by 50%
from last year’s corresponding review
period with the three-year average
remaining unchanged. All 6 fire
casualties arose from accidental
dwelling fires
66% of persons were given first aid at
the scene with the majority (50%) of all
fire related injuries attributed to smoke
inhalation
50% of non-fatal fire casualties self
evacuated and did not require to be
rescued by the Fire and Rescue Service
Kitchen fires accounted for the majority
(83%) of resultant casualties
In terms of non-fatal injuries, females
accounted for 83% of all persons
injured. Persons over the age of 59
years of age accounted for 66% of non-
fatal fire casualties
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 6
24
10 16
50
5 8 10
23 16
27 19
62
18 28 29
75
35
21 15
71
0
20
40
60
80
East Ayrshire North Ayrshire South Ayrshire Ayrshire
Non- Fire Emergeny Casualties
2012/13 2013/14 2014/15 2015/16 2016/17
Reduction in Casualties From Non-Fire Emergencies by 5% each year
Casualties 3 Yr Ave Annual Current Fatal Non-Fatal
2012/13 24 - 67 17 0 24
2013/14 5 - 3 2
2014/15 16 15 1 15
2015/16 18 13 0 18
2016/17 35 23 2 33
RAG Status 94.4% 76.9%
East Ayrshire Non-Fire Casualties and Fatalities
Injury Classification
Targets calculated based
on preceding three year
average
Non Fire Emergency Casualties 2016/17 Targets
Year to date activity for East Ayrshire 2012/13 2013/14 2014/15 2015/16 2016/17
Ward 1 - Annick 1 1 6 3 4
Ward 2 – Kilmarnock North 2 0 0 1 2
Ward 3 – Kilmarnock West and Crosshouse 0 4 1 2 4
Ward 4 – Kilmarnock East and Hurlford 1 3 0 0 1
Ward 5 – Kilmarnock South 1 0 0 0 4
Ward 6 – Irvine Valley 2 5 0 6 10
Ward 7 - Ballochmyle 1 3 1 2 3
Ward 8 – Cumnock and New Cumnock 4 1 2 3 1
Ward 9 – Doon Valley 12 6 6 1 6
Analysis
Casualties from special service incidents
have increased by 94.4% from last
year's corresponding review period and
by 76.9% based on the 3-year average
Road Traffic Collisions (RTCs) accounted
for 83% of all special service casualties
14% of incidents which recorded
casualties were as a result of assisting
other agencies/partners, forcing entry
into premises or for medical
emergencies
The 2 special service fatalities recorded
were as a result of assisting other
agencies
51% of all casualties were female, with
persons between the age of 30 and 39
being the most prevalent age group
accounting for 26% of all casualties (all
RTC injuries)
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 7
Reduction of Deliberate Fire Setting by 5% each year
All Incidents 3yr Average Annual Current Primary Secondary
2012/13 190 - 581 145 17 173
2013/14 377 - 19 358
2014/15 168 245 17 151
2015/16 185 243 13 172
2016/17 235 196 12 223
RAG Status 27.0% -19.3%
East Ayrshire Deliberate Fires
Incident ClassificationAll Deliberate Fires 2016/17 Targets
Targets calculated based
on preceding three year
average
Year to date activity for East Ayrshire 2012/13 2013/14 2014/15 2015/16 2016/17
Ward 1 - Annick 10 13 5 7 12
Ward 2 – Kilmarnock North 15 14 13 11 20
Ward 3 – Kilmarnock West and Crosshouse 13 19 14 13 20
Ward 4 – Kilmarnock East and Hurlford 35 25 25 25 49
Ward 5 – Kilmarnock South 17 17 4 7 14
Ward 6 – Irvine Valley 14 8 9 14 13
Ward 7 - Ballochmyle 36 70 40 34 32
Ward 8 – Cumnock and New Cumnock 33 81 22 28 29
Ward 9 – Doon Valley 17 130 36 46 46
Analysis
Deliberate fire raising incidents
increased by 27% from last year's
corresponding review period, but
have decreased by 19.3% when
compared with the
corresponding 3-year average
Fires involving dwelling
properties accounted for 25% of
all deliberate primary fires
95% of all deliberate fires were
classified as secondary fires with
41% of all secondary fires
attributed to fires involving
rubbish or refuse
Secondary fire raising accounted
for just under 1 in 3 of all
operational responses across
East Ayrshire
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 8
Reduction of Fires in Non-Domestic Property by 5% each year
Incidents 3yr Average Annual Current Deliberate Accidental
2012/13 13 - 42 11 8 5
2013/14 10 - 4 6
2014/15 14 12 9 5
2015/16 12 12 2 10
2016/17 17 14 8 9
RAG Status 41.7% 16.7%
Non Domestic Fire Fires 2016/17 Targets
East Ayrshire Non Domestic Fires
Incident Classification
Targets calculated based
on preceding three year
average
Year to date activity for East Ayrshire 2012/13 2013/14 2014/15 2015/16 2016/17
Ward 1 - Annick 0 0 0 1 2
Ward 2 – Kilmarnock North 1 0 2 0 2
Ward 3 – Kilmarnock West and Crosshouse 1 4 3 3 2
Ward 4 – Kilmarnock East and Hurlford 2 1 2 0 2
Ward 5 – Kilmarnock South 0 0 0 0 0
Ward 6 – Irvine Valley 2 1 1 5 2
Ward 7 - Ballochmyle 3 2 3 1 2
Ward 8 – Cumnock and New Cumnock 3 1 2 1 4
Ward 9 – Doon Valley 1 1 0 1 1
Analysis
Activity levels in non-domestic fires
has seen an increase of 41.7% from
last year's corresponding review
period and an increase of 16.7% in
relation the corresponding 3-year
average
Non-domestic fires accounted for
2.4% of all operational activity
53% of all non-domestic incidents
were accidental in origin
Private garages and sheds were the
most common type of non-domestic
fire across East Ayrshire and
accounted for 41% of incidents
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 9
Reduction of Unwanted Fire Alarm Signals by 5% each year
Incidents 3yr Average Annual Current Incidents 3yr Average
2012/13 125 - 538 135 280 -
2013/14 147 - 336 -
2014/15 151 141 340 319
2015/16 146 148 319 332
2016/17 152 150 320 326
RAG Status 4.1% 1.4%
East Ayrshire Unwanted Fire Alarm Signals
2016/17 Targets
Targets calculated based
on preceding three year
average
All False AlarmsUFAS
Year to date activity for East Ayrshire 2012/13 2013/14 2014/15 2015/16 2016/17
Ward 1 - Annick 4 3 4 8 4
Ward 2 – Kilmarnock North 10 16 7 8 6
Ward 3 – Kilmarnock West and Crosshouse 30 50 42 40 50
Ward 4 – Kilmarnock East and Hurlford 12 14 13 14 20
Ward 5 – Kilmarnock South 3 2 14 5 7
Ward 6 – Irvine Valley 25 16 15 24 12
Ward 7 - Ballochmyle 17 15 16 19 14
Ward 8 – Cumnock and New Cumnock 16 26 20 19 27
Ward 9 – Doon Valley 8 5 20 9 12
Analysis
Unwanted fire alarm signals (UFAS)
have decreased by 1.4% on the
preceding 3-year average and increased
by 4.1% from the corresponding period
last year
In terms of total activity UFAS incidents
accounted for 22% of all operational
mobilisations across East Ayrshire
The top 5 premises types generated
50% of all UFAS incidents across East
Ayrshire
45% of all UFAS incidents were
attributed to persons being responsible
for the false alarm signal being
generated
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 10
Response and Resilience Update
East Ayrshire Operational Summary
Review of operational responses across East Ayrshire at the Quarter 1 review period identified a 12.5% increase in activity levels across the local authority area from the corresponding review period 1st April 2015 to 30th June 2015 2015. In terms of the rolling three-year average, activity levels have decreased by 6.3% overall. Mobilisations to all false alarms accounted for 46% of operational activity with fires and special services accounting for 45% and 9% respectively.
Top 15 Incidents by % of total incidents attended
False Alarm (UFAS) 22.00%
Outdoor Fire 19.54%
Refuse Fire 13.60%
False Alarm (Dwelling) 11.72%
False Alarm (Good Intent) 10.27%
Dwelling Fire 7.09%
Special Service - RTC 2.89%
Other Building Fire 2.60%
False Alarm (Malicious) 2.32%
Special Service - No action (not false alarm) 1.45%
Special Service - Effecting entry/exit 1.30%
Vehicle Fire 1.01%
Special Service - Assist other agencies 0.87%
Chimney Fire 0.72%
Special Service - Animal assistance incidents 0.43%
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 11
Civil Contingencies
To support operational preparedness within East Ayrshire, the Scottish Fire and Rescue Service’s Ayrshire Civil Contingencies team have been engaged in a range of activities which have included planning and support for the Rod Stewart concert which took place on 17th June 2016 at Rugby Park.
Table Top are also being planned for Kilmarnock Football Club and Kilmarnock Prison.
The Local Resilience Partnership met on 15th June 2016 at NHS Crosshouse at which a review took place of the annual work plan, with continued discussion regarding capacity for the partnership in relation to the scope of the schedule.
Retained Resilience
Station
Mon - Fri (08:00 - 18:00)
Mon - Thu (18:00 - 08:00)
Weekend (Fri 18:00 - Mon 08:00)
Total Personnel Contracts
Dalmellington 93.42% 98.97% 97.89% 96.92% 11 950
New Cumnock 59.31% 99.66% 97.52% 86.86% 11 1025
Cumnock - 1 100% 100% 100% 100% 21 1750
Cumnock - 2 90.58% 99.90% 99.04% 96.81% - -
Muirkirk 42.54% 97.46% 96.06% 80.60% 10 900
Mauchline 53.15% 96.84% 87.84% 80.52% 11 825
Newmilns 58.69% 96.88% 86.85% 81.81% 8 725
Stewarton 93.38% 99.31% 98.20% 97.14% 11 975
Ayrshire 71.99% 97.27% 91.28% 87.54%
West SDA 75.24% 97.04% 90.55% 88.16%
RDS resilience levels are subject to regular monitoring. Whilst traditional establishment levels are
currently +3, the contracts in place across the 7 RDS stations in East Ayrshire currently indicates a full
time equivalent of -8 posts. Ongoing recruitment will continue across the Scottish Fire and Rescue
Service to promote these recruitment opportunities.
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 12
Training and Development Training for Operational Competence
Q1 saw the introduction of the Training for Operational Competence process which is designed to support
personnel in achieving and maintaining the skills necessary to perform all operational duties to the highest
standard.
East Ayshire Council Flood Awareness Training
The Area Training & Employee Development Team have been working in partnership with East Ayrshire
Council (Neil McCulloch: Housing Asset Programme Coordinator) to deliver flood awareness training to East
Ayrshire Council staff.
During Q1 the input was delivered to 25 staff from Housing Asset and Ayrshire Road Alliance at Kilmarnock
Fire Station. Feedback from those who attended was very positive and we have since met with Neil and
David Doran (Health and Safety Manager) to discuss further events. These are now being planned.
As a result of the positive feedback we are also in discussions with Jim Jamieson (Roads Operations Officer
East Ayrshire Ayrshire Roads Alliance) regarding a request for us to deliver 4 Flood awareness presentations
at seminars being held in the Grand Hall in Kilmarnock.
Breathing Apparatus (BA) Refresher Training
During Q1 a BA Refresher training programme that began in October 2015 was completed. This saw all RDS
personnel attend 2 practical and 2 technical events then achieving the required standards under assessment.
This training ensures that operational BA skills are updated and that the highest standards are maintained.
Road Traffic Collision (RTC) Training RTC training was delivered to all RDS and Volunteer personnel by our local Area instructors with support
from instructors from our national Training Centre. This provided the opportunity to refresh the skills and
knowledge of our operational crews and also of our local RTC instructors based within stations.
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 13
Prevention and Protection Update
Home Fire Safety Visits
During the period 1st April 2016 – 30th June 2016, Scottish Fire and Rescue Service personnel have conducted
a total of 319 Home Fire Safety Visits within East Ayrshire, with 29% of these visits provided to those
considered to be at a high risk from fire. During this reporting period we have fitted 178 battery smoke
detectors to domestic premises. As part of the home fire safety visit programme, the Service has developed
its Post Domestic Incident Response (PDIR) policy. This policy is utilised to engage with those communities
following a domestic incident to encourage the uptake of a free home fire safety visit. In the review period,
74 (23%) of the visits conducted during the review period were as a result of the PDIR approach.
Community Safety Engagement & Partnership Working
In addition to the promotion of its domestic safety programme, during the Quarter 1 review period, the Service has been progressing its ‘Summer Campaign which has a particular focus on:
Reducing the number of Primary and Secondary fires
Outdoor Safety
Working with partner agencies to reduce preventable fires and keep people safe
Working in conjunction with rural communities, businesses and landowners to support the use of ‘Fire Plans’ to prevent major fires involving heathland, moorland and forestry.
Over the month of May, SFRS participated in the multi agency programme ‘Danger Detectives’. Hosted by Dean Castle Country Park and delivered by various partner agencies, the programme involved P6 pupils across East Ayrshire and promoted various safety messages including fire safety, internet safety and road safety.
During the Quarter 1 reporting period Suicide Prevention training was delivered by East Ayrshire Council to
SFRS personnel to enable them to identify those who may be at risk of suicide and to make them aware of
referral pathways available to seek support for those persons at risk.
10 Firesetter Interventions also took place with young people to change attitudes to deliberate fire raising
and to provide fire safety education and awareness
SFRS also continued to support victims of Domestic Abuse by providing support and engineered Home Fire
Safety visit solutions for those at risk from the threat of fire.
Home Fire Safety Visits High Risk Medium
Risk
Low Risk Total Visits
Ward 1 – Annick 9 11 4 24
Ward 2 – Kilmarnock North 8 15 7 30
Ward 3 – Kilmarnock West and Crosshouse 16 24 15 55
Ward 4 – Kilmarnock East and Hurlford 9 17 12 38
Ward 5 – Kilmarnock South 11 21 9 41
Ward 6 – Irvine Valley 8 14 4 26
Ward 7 – Ballochmyle 12 24 7 43
Ward 8 – Cumnock and New Cumnock 12 17 10 39
Ward 9 – Doon Valley 6 13 4 23
East Ayrshire Totals 91 156 72 319
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 14
3
45
2
1
0
0 10 20 30 40 50
Broadly Compliant
Areas of Improvement
Notice of Deficiencies
Enforcement Notice
Prohibition Notice
Outcome of Fire Safety Audits
Fire Safety Enforcement
As an enforcing authority in respect of Part 3 of the Fire (Scotland) Act 2005, the Scottish Fire and
Rescue Service conducts a programme of fire safety audits to verify duty holders’ compliance with Part 3
of the Act. During the review period, fire safety enforcement and auditing officers’ conducted 85 fire
safety audits, 4 of these audits arose from a fire related incident occurring at the premises in question.
The remaining 81 audits were carried out in accordance with service policy which dictates an annual
audit for Care Homes and Hotels, and the auditing of a sample of other premises types.
Scottish Fire and Rescue Service | Local Fire and Rescue Plan Progress Report for East Ayrshire 15
Glossary of Terms
Term What it means
ADFs
Accidental Dwelling Fires
CSET Community Safety Engagement Toolkit is an internal IT system used to record home fire safety visits and community safety activities
FSET Fire Safety Experiential Training is a bespoke training programme developed by the Scottish Fire and Rescue Service in Ayrshire and delivered to community planning partners to raise awareness of fire safety within the domestic environment
HFSV Home Fire Safety Visit
PDIR Post Domestic Incident Response, a term used by Prevention and Protection Directorate to indicate actions taken following attendance at a fire or other incident in the home. PDIRs include amongst things the offer of a free follow-up home fire safety visit
Primary Fires These include all fires in buildings, vehicles and outdoor structures or any fire involving casualties, rescues or fires attended by five or more appliances
RDS Retained Duty System. Professional on call firefighters who may have other primary employment responsibilities outside the Fire and Rescue Service but respond to emergency calls within their local area as and when required
RTC Road Traffic Collision
Secondary Fires These are the majority of outdoor fires including grassland and refuse fires unless they involve casualties or rescues, property loss or fire or more appliances attend. They include fires in single derelict buildings
Special Service Calls to incidents which are not fires or false alarms such as RTCs, rescues, flooding, incidents involving hazardous materials or the provision of assistance to other agencies
UFAS Unwanted Fire Alarm Signals. When an automatic fire detection and alarm system is activated as a result of anything other than an actual fire, the activation is classed as a false alarm. If an attendance is made to such an event by the Scottish Fire and Rescue Service, then the event is recorded as an UFAS incident