Upload
uttam-kr-patra
View
398
Download
2
Embed Size (px)
Citation preview
Intranet, e Business and e Commerce
Uttam Kumar Patra
IntranetAn
Intranet is a network built within a corporation, using the Internet and World Wide Web standards and software. The Intranet is a secure and internal implementation of the Internet. All Internet technologies, including the Internet Protocol (IP), the World Wide Web, and the browsers, are protected by corporate firewalls.
Types of intranet The
collaboration platform.
The
This type is very big on two-way publishing. This type is based on one-way publishing. People who interact with it are divided into two groups: consumers and publishers. In larger organizations, users intranet very quickly becomes decentralized.
internal Web site.
The
distributed intranet.
Components of an Intranet's
Applications of IntranetsCommunications Collaboration Knowledge
Management Common Functional Applications
Benefits
An Intranets provides the following benefits for corporate information access: It is easy to learn and use; It is consistent; It is sophisticated; It is cross platform; It is secure; It is standardized; It has a bright future; It is harvestable; It is not expensive; It is scalable. It is cost effective
Disadvantages of IntranetsNumber
of users Infrastructure Continuous growth and change Scalability Manageability Loss of skilled webmasters and designers On-going maintenance
e-businessElectronic
business, commonly referred to as "eBusiness" or "e-business", may be defined as the utilization of information and communication technologies (ICT) in support of all the activities of business. Louis Gerstner, the former CEO of IBM, attributes the term "e-Business in 1996
Applications Internal business systems: customer relationship management enterprise resource planning document management systems human resources management Enterprise communication and collaboration: VoIP content management system e-mail voice mail Web conferencing Digital work flows (or business process management) electronic commerce
Classificationbusiness-to-business (B2B) business-to-consumer (B2C) business-to-employee (B2E) business-to-government (B2G) government-to-business (G2B) government-to-government (G2G) government-to-citizen (G2C) consumer-to-consumer (C2C) consumer-to-business (C2B)
Three primary processes are enhanced in e-businessProduction processes: which include procurement, ordering and replenishment of stocks; processing of payments; electronic links with suppliers; and production control processes, among others; Customer-focused processes: which include promotional and marketing efforts, selling over the Internet, processing of customers purchase orders and payments, and customer support, among others; and Internal management processes: which include employee services, training, internal informationsharing, video-conferencing, and recruiting. Electronic applications enhance information flow between production and sales forces to improve sales force productivity. Workgroup communications and electronic publishing of internal business information are likewise made more efficient
Electronic Commerce?e-commerce
use of electronic communication to do business Specifically, the transfer of information (transactions), over the Internet
is the
Some
people use the term e-business to refer to all the categories of e-commerce E.g. IBM defines e-business as:
Business
The transformation of key business processes through the use of internet technologies
application:
Email, Enterprise content management, Instant messaging, Newsgroups, Online shopping and order tracking, Online banking, Online office suites, Domestic and international payment systems, Shopping cart software, Teleconferencing, Electronic tickets, etc.
How are Businesses using E-Commerce?Business
can implement new sales and marketing through the use of WWW The WWW provides electronic means for organizations to display materials such as product catalogs, price lists, Internet security issues are resolved, businesses are selling more and more product online, direct to their customers
EC EnvironmentVast
amount of multimedia data; autonomous, and
Distributed,
heterogeneous information sources;Supports The
decision making;
Internet as an infrastructure.
From Traditional to E-commerceElectronic Funds Transfer (EFTs) Wire transfers - used by banks
Electronic Data Interchange (EDI)
Businesses transfer electronic data - data not re-keyed - high implementation cost, thus excluded small businesses
Internet
On-line shopping
E-commerce CategoriesThere
are five general e-commerce categories:oBusiness to Consumer (or B2C) e-commerce oBusiness to Business (or B2B) e-commerce (sometimes called e-procurement) oBusiness processes that support buying and selling activities oConsumer-to-consumer (or C2C) ecommerce oBusiness-to-government (or B2G) ecommerce
Advantages of E-commerce?Increases
Provides
purchasing opportunities for buyers (businesses can identify new suppliers and partners) Increase speed and accuracy for exchanged information, thus reducing cost Business can be transacted 24hrs a day Tax refunds, public retirement and welfare support costs less when distributed over the Internet
Allows small businesses to have global customer base Reduced cost through electronic sales enquires, price quotes and order taking
sales, decreases cost
Disadvantages of E-commerce?Inability
to sell some products (e.g. high cost jewelry and perishable foods, although supermarkets like www.Tesco.com delivers to your home) Many products require a large number of people to purchase to be viable High capital investment Difficulty in integrating current databases and transaction processing systems into ecommerce solutions Cultural and legal obstacles Transmission of credit card details Some consumers resistant to change Laws are unclear
Thank you