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Effective Strategies to Manage a Diverse Workforce and Avoid Costly Discrimination Claims March 2020
Presentedby:JaimeLizo3e,Tax&HRComplianceSolu@onsManager
Today’s Agenda
§ Thedifferencesbetweendiversityandinclusion§ Characteris@csprotectedbyfederallaw§ Emergingstate/localdiscrimina@onlaws§ Cri@calinforma@ontoincludeinyouran@-discrimina@on/an@-harassmentpolicy§ Tipstofosterapeaceful,produc@veworkplacewhenworkingwithadiversestaff
Diversity and Inclusion
Diversity vs. Inclusion § Diversityisthemake-upofyourorganiza@onanditmeansallthewaysyouremployeesdiffer
§ Inclusioninvolvesbringingtheseindividualstogetherandcrea@nganenvironmentofinvolvement,respectandconnec@on
§ Whenyouhaveinclusion,youremployees’differentideas,backgroundsandperspec@vescreatebusinessvalue
§ Successfulorganiza@onsneedbothdiversityandinclusion
Understanding Diversity Diversitygoesbeyondrace,sex,ethnicity,age,[email protected]:§ Sexualorienta@on§ Educa@onalstatus§ Maritalstatus§ Socioeconomicstatus§ Physicalcharacteris@cs§ Differinglifeexperiences§ Differingworkexperiences
Encouraging Diversity Diversityandinclusioneffortsshould:§ Startatthetopofyourcompany§ Be@edtobusinessgoals§ Bealignedwithcorporatestrategies§ Beincludedinyourmissionstatement§ Becoveredinemployeepolicies
Benefits of Embracing Diversity § Preventsdiscrimina@onandhelpsmaintainacultureofinclusiveness
§ Reducesthechancesofharassment/discrimina@onclaims§ Reducesinstancesofworkplacebullying§ Createsaproduc@veworkenvironmentbasedonfairnessandrespect
§ Improvescompanycultureandemployeemorale§ A3ractsandretainsqualityemployees
Benefits of Embracing Diversity § Providesbe3ercustomerservicetoadiversecustomerbase
§ Increasescustomerloyalty§ Enhancestheorganiza@on’sabilitytocopewithchangeinanincreasinglycomplexworld
§ Expandscrea@vityandinnova@on§ Presentsuniqueproblem-solvingopportuni@es
Federal and State Laws
Protected Characteristics Legallyprotectedcharacteris@csunderfederallawinclude:§ Race§ Color§ Na@onalorigin§ Religion§ Age(40andolder)§ Gender§ Gene@cinforma@on§ Disability(mentalandphysical)
Emerging Laws: Natural Hair Discrimination
Na@onwide,statesandci@esarepassinglawsbanningrace-basedhairdiscrimina@onintheworkplace.§ CA,CO,NJ,NY,andVAhavepassedlegisla@onprohibi@nghairdiscrimina@on§ Someaddi@onalstatesandci@esthathaveissuedguidance,passedlawsorareconsideringlegisla@on:IL,MI,MN,WA,WI,Cincinna@(OH),Boston(MA)andMontgomeryCounty(MD)§ Employersshouldwatchforcon@nuedlegisla@veac@vity
Emerging Laws: LGBTQ Discrimination
TheSupremeCourtoftheUnitedStates(SCOTUS)iscurrentlyreviewingthreecasesthataddressifTitleVIIoftheCivilRightsActprotectstherightsofemployeesiden@fyingasLGBTQ.§ Thesecasescoulddetermineifworkersareprotectedfromdiscrimina@onbasedonsexualorienta@on,genderiden@tyandtransgenderstatus§ Onthefederallevel,discrimina@onpertainingtoLGBTQrightsisn’tclearlydefinedyet;howeverseveralstatesandci@eshavelawsthatdoprohibitdiscrimina@onbasedonsexualorienta@onandgenderiden@ty§ EmployersshouldmonitorSCOTUSdevelopments
Emerging Laws: Marijuana Use Discrimination
§ Somestatesprohibitemployersfromdiscrimina@ngagainstmedicalmarijuanacardholders
§ Someofthesestatesalsorequireemployerstoreasonablyaccommodateworkerswhorequirecannabistotreatamedicalcondi@on
§ Lawsvarygreatlybutmostdonotrequireemployerstoaccommodateon-the-jobuse
§ Otherstatesspecificallypermitbusinessestofireemployeesforoff-dutymarijuanause
Additional State Laws Somestateshaveenactedlawsthatexpandtheprotectedcategories.Incertainstates,discrimina@onisillegalbasedon:§ Sexualorienta@on§ Genderiden@ty§ Maritalstatus§ Weight§ Poli@calaffilia@on§ Andmore
Personnel Policies
Discrimination/Harassment Policy
Yourcompany’spolicyshould:§ Definediscrimina@onandharassmentandincludeexamplesofprohibitedconduct§ Encourageemployeestoreportincidentsimmediately§ Explaintheprocedureforinternalcomplaints§ Indicatethatcomplaintswillbetreatedconfiden@allytotheextentpossible§ Emphasizethatallcomplaintswillbetakenseriously§ Confirmthatappropriatecorrec@veac@onwillbetaken
Discrimination/Harassment Policy Yourcompany’spolicyshould:§ Designateatleasttwocontactswithinyourcompanytoreceivecomplaints§ Designatedcontactsshouldbetrainedtohearanddocumentemployeeconcerns§ Preferably,youshouldhaveonemaleandonefemalecontacttohearanddocumentcomplaints§ Listtheirnamesandcontactinforma@onaspartofthecomplaintprocedureinyourpolicy
Discrimination/Harassment Policy
§ Distributeandcommunicatethepolicy§ Ensureemployeesread,signanddateyourno-discrimina@on,no-harassmentpolicy§ Keepcopiesofthesigneddocumentsinpersonnelfiles§ Reinforceyourpolicywithano@cedisplayedinanareawhereallemployeesgather,suchasabreakroom
Recommended Tactics
Harassment and Diversity Training
§ An@-harassmenttrainingfocusesonlegallyprotectedcharacteris@csandcompliancewiththelaw(age,race,color,religion,etc.)
§ Diversitytrainingisgeneralsensi@vitytraining§ Diversityencompassesallofourdifferences—notjusttheonesprotectedbylaw
§ Harassmentanddiversitytrainingcanbecombined
Diversity and Inclusion Training Trainingshould:§ Provideexamplesofengaginginrespeceul,posi@veinterac@onsintheworkplace§ Encourageemployeestoembracedifferencesandprovidestrategiestoworktogetherwhileembracingdiverseperspec@ves§ Tiediversityandinclusionintothemissionandvaluesofthecompany
Encouraging Inclusion
§ Developdiversity-friendlypolices§ Createteamscomprisedofindividualswithavarietyofbackgrounds§ Introducementorshipprograms§ Ensuremanagersleadbyexample§ Featurephotosandquotesofdiverseteammembersoncompanymaterialsandwebsites§ Consideravolunteereventservingtheneedsofanunderrepresentedsegmentofthepopula@on
HR Solution:
Formoreinforma@onvisit:hrdirectapps.com
CompanyPolicies
§ Over70state-specificpolicies
§ A3orney-wri3en
§ Recommendedlistofpoliciesallbusinessesshouldhave
§ Alwaysup-to-dateandcompliant
§ Editablecontent
§ Easilypublishandsharewithemployeesviae-mail
HarassmentTraining
§ Sixdifferenttrainingmodulesbasedaroundgeneralharassment,sexualharassment,repor@ngharassment,etc.
§ Trainingcanbecompletedindividuallyorasagroup
§ Easilyassigntrainingtoemployeestocomplete
§ Keeptrackofwhohascompletedassignedtrainingstomaintaincompliance
§ Easilypublishandsharewithemployeesviae-mail
Reminder:Alla-endeeswillreceivealinktothepresenta7onandslidesinafollow-upemail.
Questions