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Effects of Occupational Stress Management Intervention Programs:A Meta-Analysis
Katherine M. Richardson and Hannah R. RothsteinBaruch College, City University of New York
A meta-analysis was conducted to determine the effectiveness of stress management interventionsin occupational settings. Thirty-six experimental studies were included, representing 55 interven-tions. Total sample size was 2,847. Of the participants, 59% were female, mean age was 35.4, andaverage length of intervention was 7.4 weeks. The overall weighted effect size (Cohen’s d) for allstudies was 0.526 (95% confidence interval � 0.364, 0.687), a significant medium to large effect.Interventions were coded as cognitive–behavioral, relaxation, organizational, multimodal, oralternative. Analyses based on these subgroups suggested that intervention type played a mod-erating role. Cognitive–behavioral programs consistently produced larger effects than other typesof interventions, but if additional treatment components were added the effect was reduced.Within the sample of studies, relaxation interventions were most frequently used, and organiza-tional interventions continued to be scarce. Effects were based mainly on psychological outcomevariables, as opposed to physiological or organizational measures. The examination of additionalmoderators such as treatment length, outcome variable, and occupation did not reveal significantvariations in effect size by intervention type.
Keywords: stress management, meta-analysis, employee intervention
Employee stress has increasingly become a con-cern for many organizations. To paraphrase the “fa-ther of stress,” Hans Selye, stress is an unavoidableconsequence of life, and therefore an unavoidableconsequence of organizations. Americans are work-ing longer and harder, and job stress continues toincrease. The average work year for prime-age work-ing couples in the United States increased by nearly700 hours in the past two decades (Murphy & Sauter,2003; U.S. Department of Labor, 1999). From 1997to 2001, the number of workers calling in sick be-cause of stress tripled. The American Institute ofStress reported that stress is a major factor in up to80% of all work-related injuries and 40% of work-place turnovers (Atkinson, 2004). This is not solelyan American phenomenon. The Confederation ofBritish Industry reported stress as the second highestcause of absenteeism among nonmanual workers inthe United Kingdom, and the European Foundationfor the Improvement of Living and Working Condi-tions reported that stress affects a third of the Euro-
pean working population (Giga, Cooper, & Faragher,2003). In Australia, most states report an increasingnumber of annual workers’ compensation claimsresulting from workplace stress (Caulfield, Chang,Dollard, & Elshaug, 2004). Organizations provide amajor portion of the total stress experienced by aperson as a result of the amount of time spent on thejob, the demands for performance, and the interactionwith others in the workplace (DeFrank & Cooper,1987).
Although it is not possible to eliminate stress en-tirely, people can learn to manage it. Many organi-zations have adopted stress management training pro-grams to try and reduce the stress levels of theirworkforce. A stress management intervention (SMI)is any activity or program initiated by an organizationthat focuses on reducing the presence of work-relatedstressors or on assisting individuals to minimize thenegative outcomes of exposure to these stressors(Ivancevich, Matteson, Freedman, & Phillips, 1990).Interest in strategies to reduce stress at work hasincreased steadily since the 1970s. According to theU.S. Department of Health and Human Services,national surveys conducted in 1985, 1992, and 1999found the prevalence of stress management and coun-seling programs among private-sector worksites inthose years was 27%, 37%, and 48%, respectively(Nigam, Murphy, & Swanson, 2003). The popularity
Katherine M. Richardson and Hannah R. Rothstein, De-partment of Management, Zicklin School of Business, Ba-ruch College, City University of New York.
Correspondence concerning this article should be addressedto Katherine M. Richardson, Baruch College, City Universityof New York, One Bernard Baruch Way, New York, NY10010. E-mail: [email protected]
Journal of Occupational Health Psychology2008, Vol. 13, No. 1, 69–93
Copyright 2008 by the American Psychological Association1076-8998/08/$12.00 DOI: 10.1037/1076-8998.13.1.69
69
of worksite stress management programs has grownsignificantly abroad as well as in the United States.
Job Stress and Interventions
Newman and Beehr (1979, p.1) defined job stressas “a situation wherein job-related factors interactwith the worker to change his or her psychologicaland/or physiological condition such that the person isforced to deviate from normal functioning.” Implicitin this definition is the belief that work-related factorsare a cause of stress and that the individual outcomesmay be psychological, physiological, or some com-bination of these. A SMI may attempt to change thesework-related factors, assist employees in minimizingthe negative effects of these stressors, or both.Ivancevich et al. (1990) developed a conceptualframework for the design, implementation, and eval-uation of SMIs. According to the model, interven-tions can target three different points in the stresscycle: (a) the intensity of stressors in the workplace,(b) the employee’s appraisal of stressful situations, or(c) the employee’s ability to cope with the outcomes.The components of actual SMIs vary widely, encom-passing a broad array of treatments that may focus onthe individual, the organization, or some combination(DeFrank & Cooper, 1987; Giga, Noblet, Faragher,& Cooper, 2003).
Interventions may be classified as primary, sec-ondary, or tertiary. Primary interventions attempt toalter the sources of stress at work (Murphy & Sauter,2003). Examples of primary prevention programsinclude redesigning jobs to modify workplace stres-sors (cf. Bond & Bunce, 2000), increasing workers’decision-making authority (cf. Jackson, 1983), orproviding coworker support groups (cf. Carson et al.,1999; Cecil & Forman, 1990; Kolbell, 1995). Incontrast, secondary interventions attempt to reducethe severity of stress symptoms before they lead toserious health problems (Murphy & Sauter, 2003).Tertiary interventions—such as employee assistanceprograms—are designed to treat the employee’shealth condition via free and confidential access toqualified mental health professionals (Arthur, 2000).The most common SMIs are secondary preventionprograms aimed at the individual and involve instruc-tion in techniques to manage and cope with stress(Giga, Cooper, & Faragher et al., 2003). Examplesare cognitive–behavioral skills training, meditation,relaxation, deep breathing, exercise, journaling, timemanagement, and goal setting.
Cognitive–behavioral interventions are designedto educate employees about the role of their thoughts
and emotions in managing stressful events and toprovide them with the skills to modify their thoughtsto facilitate adaptive coping (cf. Bond & Bunce,2000). These interventions are intended to changeindividuals’ appraisal of stressful situations and theirresponses to them. For example, employees aretaught to become aware of negative thoughts or irra-tional beliefs and to substitute positive or rationalideas (Bellarosa & Chen, 1997).
Meditation, relaxation, and deep-breathing inter-ventions are designed to enable employees to reduceadverse reactions to stresses by bringing about aphysical and/or mental state that is the physiologicalopposite of stress (cf. Benson, 1975). Typically, inmeditation interventions, the employee is taught tofocus on a single object or an idea and to keep allother thoughts from his or her mind, although someprograms teach employees to observe everything thatgoes through their mind without getting involvedwith or attached to them. Meditation interventionsoften also include relaxation therapy and deep breath-ing exercises. Relaxation therapy focuses on the con-scious and controlled release of muscle tension. Deepbreathing exercises focus on increasing the intake ofoxygen and the release of carbon dioxide, althoughmuscle and mental relaxation is often an additionalgoal of slowing and deepening the breath.
Exercise programs generally focus on providing aphysical release from the tension that builds up instressful situations, increasing endorphin production,or both, although some have the goal of focusing theemployee’s attention on physical activity (rather thanon the stressors) or providing an outlet for anger orhostility (cf. Bruning & Frew, 1987).
Journaling interventions require the employee tokeep a journal, log, or diary of the stressful events inhis or her life (cf. Alford, Malouff, & Osland, 2005).The journal is used as a means of assisting the em-ployee to monitor stress levels, to identify the recur-ring causes of stress, and to note his or her reactions.Journals are also used to formulate action plans formanaging stress.
Time management and goal-setting interventionsare designed to help people manage their time better,both on and off the job. Employees often operateunder time pressure and are required to work onmultiple tasks simultaneously. Working under suchconditions can be particularly stressful. Time man-agement interventions provide skills training in theareas of goal setting, scheduling and prioritizingtasks, self-monitoring, problem solving, delegating,negotiating, and conflict resolution (cf. Bruning &Frew, 1987; N. C. Higgins, 1986).
70 RICHARDSON AND ROTHSTEIN
Electromyogram (EMG) biofeedback training pro-vides participants with continuous feedback of mus-cle tension levels (cf. Murphy, 1984b). The objectiveis to consciously trigger the relaxation response andcontrol involuntary stress responses from the auto-nomic nervous system. Through the use of electronicfeedback measuring forehead muscle tension or handtemperature, patients receive feedback via audibletones or visual graphs on a computer screen. Duringthe process they learn to monitor their physiologicalarousal levels and physically relax their bodies, ac-tually changing their heart rate, brain waves, musclecontractions, and more.
SMIs may focus on any one particular strategyoutlined above, such as relaxation training (cf. Fiedler,Vivona-Vaughan, & Gochfeld, 1989; R. K. Peters,Benson, & Porter, 1977), or combine multiple com-ponents to create a comprehensive training regimenthat may include any of the following: cognitive–behavioral skills, meditation, assertiveness, socialsupport, and so forth (cf. Bruning & Frew, 1986,1987; de Jong & Emmelkamp, 2000; Zolnierczyk-Zreda, 2002). A trained instructor or counselor ineither small group or one-on-one sessions generallyteaches the methods, but techniques are sometimesself-taught with the aid of books and tapes (cf.Aderman & Tecklenberg, 1983; Murphy, 1984b;Vaughn, Cheatwood, Sirles, & Brown, 1989) andincreasingly via computers (cf. Hoke, 2003;Shimazu, Kawakami, Irimajiri, Sakamoto, & Amano,2005). Treatment programs are usually administeredover several weeks and may take place at the work-site or at an outside location. Depending on thetreatment method used, session length may vary from15-min breaks to all-day seminars.
Which Interventions Are Most Effective?
The effectiveness of SMIs is measured in a varietyof ways. Researchers may assess outcomes at theorganizational level (e.g., absenteeism or productiv-ity) or at the individual level, using psychological(e.g., stress, anxiety, or depression) or physiological(e.g., blood pressure or weight) measures. Given thewide array of stress management programs and out-come variables, there has been much debate in theliterature as to which interventions, if any, are mosteffective (Briner & Reynolds, 1999; Bunce &Stephenson, 2000; Caulfield et al., 2004; DeFrank &Cooper, 1987; Giga, Noblet, Faragher, & Cooper, 2003;Ivancevich et al., 1990; Mimura & Griffiths, 2002;Murphy, 1984a; Newman & Beehr, 1979; Nicholson,Duncan, Hawkins, Belcastro, & Gold, 1988; van der
Hek & Plomp, 1997). Some critics have claimed thatstudies in this area are inconclusive and based largelyon anecdotes, testimonials, and methodologically weakresearch (Briner & Reynolds, 1999; Ivancevich et al.,1990).
Newman and Beehr (1979) were among the firstresearchers to perform a comprehensive narrativereview of personal and organizational strategies forhandling job stress, examining both medical and psy-chological literature. They reported a significant lackof empirical research in the domain and challengedindustrial/organizational psychologists to bring theirexperience to the field of job stress–employee health(Newman & Beehr, 1979). During the 1980s, severalresearchers reviewed the SMI literature (DeFrank &Cooper, 1987; Murphy, 1984a; Nicholson et al.,1988). Murphy (1984a) performed a narrative reviewof 13 studies and concluded that they generally dem-onstrated acceptable positive effects, but noted thatthe “reports varied significantly in terms of the ade-quacy of the methodology used” (p. 2). DeFrank andCooper (1987) criticized the methodological qualityof the studies reviewed by Murphy. Three of the 13studies from that review did not use control groups,and the majority had small sample sizes with lowpower and short follow-up time frames, making itdifficult to assess the maintenance of gains.
Nicholson et al. (1988) expanded on Murphy’s(1984a) work and identified 62 published evaluationsof stress management programs from the medicine,public health, psychology, and education fields.These included case studies, preexperiments, quasi-experiments, and experimental studies (Nicholson etal., 1988). Of the 62 studies examined, only 18 pro-vided adequate data to quantitatively summarize theresults. Within these 18 studies, the average improve-ment in the treatment groups was equal to threequarters of one standard deviation in the controlgroup scores, yielding “mildly encouraging results”(Nicholson et al., 1988). This translates into a Cohen’sd of 0.75, which approaches a large effect (J. Cohen,1988). However, only a third of the studies in Nicholsonet al.’s review included participants from occupationalsettings. The remainder consisted of participants from avariety of groups, including schoolchildren, juveniledelinquents, college students, epilepsy patients, hyper-tension patients, and substance abusers.
Over the past two decades, intervention studies inoccupational settings have proliferated, and research-ers have conducted more focused reviews to examinetheir effectiveness (Briner & Reynolds, 1999; Bunce& Stephenson, 2000; Caulfield et al., 2004; Giga, No-blet, Faragher, & Cooper, 2003; Mimura & Griffiths,
71EFFECTS OF STRESS MANAGEMENT INTERVENTIONS
2002; van der Hek & Plomp, 1997). Results havecontinued to be mixed. Briner and Reynolds con-ducted a narrative review of organization-level inter-ventions (e.g., job redesign) and concluded that theyoften have little or no effect. Bunce andStephenson examined interventions that focused onindividual-level outcomes and reviewed 27 studies,assessing their levels of descriptive information andstatistical power. They reported that “at present thequality of reporting and research design is such that itis difficult to form an impression of what type of SMIis appropriate to whom, and in what circumstances”(p. 198).
More recent narrative reviews have focused onparticular job occupations, such as the nursing pro-fession (Mimura & Griffiths, 2002) or mental healthprofessionals (Edwards, Hannigan, Fothergill, &Burnard, 2002), or specific geographic regions,such as the United Kingdom (Giga, Noblet, Faragher,& Cooper, 2003) and Australia (Caulfield et al.,2004). A problem with such focused reviews, how-ever, is that they result in a small number of studies,and each study may compare multiple interventionmethods or outcomes. This makes it difficult to ob-tain precise estimates of the relative effectiveness ofdifferent interventions, or to assess generalizability ofresults.
The accumulation of stress management studiesacross a wide variety of occupational and geographicsettings, assessing a multitude of intervention tactics,calls for a systematic review. In behavioral and med-ical research, as well as in other fields, meta-analysishas become the widely accepted technique for assess-ing the effectiveness of interventions. It has replacedthe traditional narrative assessment of a body ofresearch as a better way to accumulate data andsynthesize them into generalizable knowledge (Eden,2002). The primary goals of meta-analysis are toderive the best estimate of the population effect sizeand to determine whether there are any sources ofvariance around this effect (Rothstein, McDaniel, &Borenstein, 2002).
A study by van der Klink, Blonk, Schene, and vanDijk (2001) used meta-analytic techniques to exam-ine the effectiveness of worksite stress interventions.The researchers meta-analyzed data from 48 inter-ventions published in 45 articles between 1977 and1996. A small but significant overall effect size wasfound (d � 0.34). When effects were broken down byintervention type, cognitive–behavioral interventionsachieved the largest effect size (d � 0.68), followedby multimodal (d � 0.51), relaxation (d � 0.35), andorganization-focused programs (d � 0.08). The
present study seeks to update the van der Klink et al.meta-analysis. We believe that a new meta-analysis isappropriate for three reasons. First, although thevan der Klink et al. review was published in 2001, itincludes studies published only through 1996, and aconsiderable number of new, methodologically rig-orous studies have been conducted since that time.There is a growing consensus that meta-analyses andsystematic reviews, particularly those with healthpolicy or practice implications, should be updatedwhenever a sizable number of new studies appear (cf.Chalmers & Haynes, 1994; Clark, Donovan, &Schoettker, 2006; J. P. T. Higgins & Green, 2005).This review expands the eligibility timeframethrough early 2006.
Second, van der Klink et al. (2001) included stud-ies of varying study designs and methodologicalquality. Nine of their included studies used quasi-experimental designs, and others did not include ano-treatment control or comparison group. In addi-tion, the van der Klink et al. meta-analysis includedseven randomized experiments that did not reportsufficient statistics to calculate an effect size or thatreported results of significant outcomes and not oth-ers. They did this by making assumptions about theprobability values in these studies. As one of theconsistent criticisms of studies of SMIs is that theyare methodologically weak, our goal was to focusonly on studies with methodologically strong de-signs. We therefore included only those interventionsthat were evaluated using a true experimental design,with random assignment of participants to treatmentand control groups. This reduces the threat of selec-tion bias and increases the internal validity of theincluded studies (Cook & Campbell, 1976) and,therefore, the validity of the meta-analytic results.
Finally, the van der Klink et al. (2001) review wasbased entirely on published journal articles and ex-cluded dissertations, conference proceedings, bookchapters, and the like. This exclusion of so-called“gray literature” has been shown to increase thethreat that publication bias (a tendency toward prep-aration, submission, and publication of research find-ings that is based on the nature and direction of theresearch results rather than on the quality of theresearch; Dickersin, 2005) will affect the meta-analytic results. Publication bias affects the degree towhich published literature is representative of all theavailable scientific evidence; when the research thatis readily available differs in its results from theresults of all the research that has been done in anarea, we are in danger of drawing the wrong conclu-sion about that body of research (Rothstein, Sutton,
72 RICHARDSON AND ROTHSTEIN
& Borenstein, 2005). In order to minimize the threatof publication bias, the current meta-analysis in-cluded experimental studies from both published andunpublished sources.
Our meta-analysis had two main goals. First, it wasintended to bring together and synthesize experimen-tal studies of SMIs that have been conducted (andreported) in a variety of disciplines (e.g., education,health care, organizational studies, and psychology)to identify what works, how well it works, and whereor for whom it works. Second, we hoped to use ourmeta-analytic results to identify areas in the stressmanagement literature where additional primarystudies are needed.
To summarize, we intended our systematic reviewto improve on the van der Klink et al. (2001) meta-analysis by drawing from an additional decade ofstudies, by including only randomized experimentswith sufficient statistical data to compute effect sizeswithout making additional assumptions about proba-bility values, and by incorporating a more compre-hensive literature search strategy. Rather than ex-clude the seven randomized experiments from thevan der Klink et al. study for which they inferred pvalues, we performed a sensitivity analysis using theeffect sizes for these studies that were imputed byvan der Klink et al. to determine whether their inclu-sion changes our results. Our goals are to synthesizeresearch from a variety of disciplines to assess whathas been learned and also to identify areas in whichadditional primary studies are needed.
Method
Literature Search
Studies that assessed the effectiveness of a work-site SMI were collected from a variety of sources.Because our intent was to build on the van der Klinket al. (2001) meta-analysis, we began by obtaining all45 studies used in that review. Second, we conductedan electronic search of six databases: AcademicSearch Premier, British Library Direct, DissertationsAbstracts, ERIC, ProQuest ABI Inform Global, andPsycARTICLES. These databases were chosen toobtain studies from different countries in a broadrange of research fields, including social sciences,health care, and education. In addition, several ofthese databases include both published and unpub-lished studies. For the Academic Search Premier,British Library Direct, ERIC, and PsycARTICLESdatabases, we entered the following search terms onthree lines: employee or work or management, AND
stress or wellness, AND program* or intervention orprevention. This same procedure was followed forthe Dissertations Abstract database, but it yielded noresults. We therefore changed the search criteria totwo lines: worksite and stress and management, ANDprogram or intervention or prevention. For the Pro-Quest ABI Inform Global database, the same searchterms were used but were entered on one line withclassification codes, as follows: SU(employee orwork or management) AND ((stress or wellness) w/2(program* or intervention or prevention)) ANDCC(9130 or 5400). The classification codes 9130 and5400 indicate experimental and theoretical work,respectively. These electronic searches yielded942 documents (Academic Search Premier � 377,British Library Direct � 255, ERIC � 122,PsycARTICLES � 99, Dissertation Abstracts �31, and Proquest ABI Inform Global � 58).
Third, we performed a network search and e-mailed colleagues knowledgeable in the field to see ifthey recommended any studies. We also attended theAmerican Psychological Association/National Insti-tute for Occupational Safety and Health Work,Stress, and Health 2006 conference and reviewed theconference proceedings. Fourth, we performed asnowball search and reviewed the reference list ofeach article obtained to identify additional citationsbeyond the electronic search. Finally, we searchedprivate and government-sponsored Web sites devotedto stress research to locate additional unpublishedliterature, including those for the American Institutefor Stress (www.stress.org), the Canadian Instituteof Stress (www.stresscanada.org), and the NationalInstitute for Occupational Health and Safety(www.cdc.gov/niosh).
Criteria for Inclusion
A study had to meet the following criteria to beincluded in the meta-analysis: (a) be an experimentalevaluation of a primary or secondary SMI (i.e., em-ployee assistance programs were excluded); (b) in-clude participants from the working population (i.e.,studies involving students were excluded) who arenot already diagnosed as having a major psychiatricdisorder (e.g., depression or posttraumatic stress) orstress-related somatic disorder (e.g., hypertension);(c) use random assignment to treatment and controlconditions; (d) report sample sizes, means, and stan-dard deviations for both treatment and a no-treatmentor waiting-list control group; if means and standarddeviations were not reported, some other type ofstatistic that could be converted into a standardized
73EFFECTS OF STRESS MANAGEMENT INTERVENTIONS
mean effect size (Cohen’s d) was necessary; and (e)be written in English after 1976. This date was cho-sen because it is the year the APA Task Force onHealth Research published a report that exhortedpsychologists, including industrial/organizationalpsychologists, to take a role in examining the healthproblems of Americans (Beehr & Newman, 1978).
Among the 45 articles used in the van der Klink etal. (2001) meta-analysis, 19 met the inclusion criteriaoutlined above and were included in our study. Theremaining 26 articles were excluded for the followingreasons: Nine used a quasi-experimental design with-out random assignment, 8 did not include a no-treatment comparison group, 7 did not report suffi-cient statistics to calculate an effect size, 1 used astudent sample, and 1 did not include outcome vari-ables related to stress or strain. We reviewed theabstracts of the 942 articles identified in the elec-tronic search online to determine whether to obtainthe studies for a full text review. Most studies wereexcluded on initial abstract review because theylacked a control group, did not include appropriateparticipants (e.g., used students or patients with clin-ically diagnosed disorders), assessed employee atti-tudes about interventions rather than the behavioraleffects of the interventions, or had already been iden-tified via the van der Klink et al. study. In total, 50experimental studies were obtained for a full textreview. Of these, 37 were excluded because theywere quasi-experimental (17), did not use a controlgroup (9), used a student or patient sample (7), or didnot include the appropriate statistics (4). Thirteenstudies met all the inclusion criteria and were in-cluded in the meta-analysis (9 peer-reviewed journalarticles and 4 unpublished dissertations). In addition,19 from the van der Klink et al. meta-analysis wereincluded. During this process, we identified 19 othernonempirical review articles and also obtained themto examine the reference lists for additional studies.
The network search resulted in four usable studies(one journal article, two book chapters, and one un-published dissertation). The snowball search resultedin 24 additional documents for review, and 2 of thesewere used in the study. The searches on the stresswebsites yielded no usable studies. In total, 38 arti-cles were included in the current meta-analysis, rep-resenting 36 separate studies and 55 interventions.
Coding Procedure
We coded the reports at five levels: study, treat-ment–control contrast, sample, outcome, and effectsize. Study-level coding recorded the article’s full
citation, publication type, number of treatment–control contrasts, and source of article (e.g., data-base). The treatment–control contrast level was cre-ated because several of the studies evaluated morethan one type of treatment. Although some of thesewere totally independent evaluations, some had mul-tiple treatment groups (each with nonoverlappingparticipants) that were compared with a single con-trol group. We considered each of these treatment–control contrasts as a separate comparison for codingpurposes. At this level of coding, we recorded infor-mation about the treatment and comparison groups,including program components (e.g., cognitive–behavioral skills training, meditation, exercise, etc.),where the treatment and comparison groups worked,where the program was delivered, who delivered thetreatment, and the duration of the program. We usedthis information to code the intervention type asprimary, secondary, or a combination. At the samplelevel, we coded the number of people in the sample(before attrition), the types of workers, and demo-graphic information including country of partici-pants. At the outcome level, we recorded each de-pendent variable and categorized them according topsychological measures (e.g., general mental health,anxiety, or depression), physiological measures (e.g.,diastolic and systolic blood pressure or pulse), andorganizational measures (e.g., productivity or absen-teeism). We also coded the type of measurementscale (e.g., continuous) and the source of the data(e.g., self-report). For each outcome variable, we thencoded the necessary information to calculate its effectsize, including treatment and comparison group sam-ple sizes, the statistical data, the direction of theeffect size, and whether this difference was reportedas statistically significant by the original investigator.We both coded the initial 10% of studies to assessintercoder reliability. Because there was close to100% agreement, Katherine M. Richardson coded theremaining studies, reviewing unclear data when nec-essary with Hannah R. Rothstein until a consensusdecision was reached.
Two of the studies that met our inclusion criteriaused groups as the unit of random assignment totreatment or control conditions, rather than assigningindividuals. This clustering of individuals withingroups reduces the effective sample size of thesestudies. As we have no basis for estimating thiseffect, or for adjusting the weights of these twostudies, we used the original sample sizes in ouranalyses. This should not have much of an impact onthe overall effect size estimates or on the moderatoranalyses, but it will inflate the statistical significance
74 RICHARDSON AND ROTHSTEIN
levels of these two studies and underestimate theconfidence intervals (CIs) for them.
Statistical Procedures
Comprehensive Meta Analysis Version 2 software(Borenstein, Hedges, Higgins, & Rothstein, 2005)was used to conduct the statistical analyses. Thestandardized mean difference (J. Cohen, 1992;Lipsey & Wilson, 2001) was calculated to representthe intervention effects reported in the eligible stud-ies. This effect size statistic is defined as the differ-ence between the treatment and control group meanson an outcome variable divided by their pooled stan-dard deviations. For this meta-analysis, the randomeffects model was most appropriate as heterogeneitywas expected owing to the variety of interventiontypes and occupational settings. Our procedures wereanalogous to a Hunter–Schmidt (1990) bare-bonesmeta-analysis in that we made no corrections forstatistical artifacts other than sampling error. Ourdecision was based on the lack of sufficient infor-mation in the retrieved studies to appropriatelymake such corrections (e.g., scale reliabilities). Bynot adjusting for artifacts, it is expected that thecalculated mean effect sizes will underestimatetheir actual values (Hunter & Schmidt, 1990). Wecalculated effect sizes at the treatment– controlcontrast level. Our meta-analysis represents thecombined effect of 55 independent interventionswithin 36 studies. For studies that reported multi-ple outcome variables, all applicable effect sizesthat could be extracted were calculated and coded.However, we followed Lipsey and Wilson’s (2001)advice that including multiple effect sizes from thesame intervention violates the assumption of inde-pendent data points that is fundamental to mostcommon forms of statistical analysis and inflatesthe sample size (N of effect sizes rather than N ofinterventions). They recommended either using theaverage of the outcomes at the treatment– controlcontrast level to get a combined effect or selectingthe most representative outcome measure withineach module. Owing to the wide range of outcomevariables within our population of studies, we usedthe average of the outcomes at the interventionlevel for our overall analysis rather than introducesubjectivity into the analysis process by selectingwhat we felt would be most representative. Wealso looked at individual outcomes in a series ofsubgroup analyses. Each effect size was weightedby its precision, so that interventions with larger
samples contributed more to the estimate of thepopulation effect size.
Results
Demographics
Table 1 summarizes the studies selected for themeta-analysis. Thirty-eight articles were identifiedthat met the inclusion criteria, representing 36 sepa-rate studies and 55 interventions. Total sample sizewas 2,847 before attrition and 2,376 after attrition.Individual sample sizes after attrition ranged from 14to 219 participants, with a mean of 49 per interven-tion. The participants represented a wide range ofoccupations, including office workers, teachers,nurses and hospital staff, factory workers, mainte-nance personnel, and social services staff. Two thirdsof the studies were conducted in the United States,and the remainder represented a diverse range ofcountries, including Australia, Canada, China (Tai-wan and Hong Kong), Israel, Japan, the Netherlands,Poland, and the United Kingdom. Fifty-nine percentof the participants were female (based on 28 studies)and mean age was 35.4 (based on 18 studies). Aver-age intervention length was 7.4 weeks. The meannumber of treatment sessions was 7.5, each lasting anaverage of 1–2 hr.
Types of Interventions
The studies primarily assessed secondary interven-tion strategies to reduce the severity of an employee’sstress symptoms. Only 8 studies included compo-nents that were considered primary intervention strat-egies, such as increasing workers’ decision-makingauthority (e.g., participatory action research) or socialsupport within the organization. All the interventionstudies compared at least one treatment group to ano-treatment or waiting list control. Fourteen studiesevaluated two treatment groups versus the same com-parison group, and 2 studies evaluated three treat-ment groups versus the same control. Each treat-ment– control contrast was treated as a separateintervention for analysis purposes. The majority ofstudies (k � 24) evaluated interventions conducted ina group-training environment. Other modes of treat-ment included individual counseling sessions (k �3); self-taught techniques using the Internet, tapes, orbooks (k � 5); or a combination of varying methods(k � 4). Twenty-five studies (69%) included relax-ation and meditation techniques. Twenty studies(56%) included cognitive–behavioral skills training.
75EFFECTS OF STRESS MANAGEMENT INTERVENTIONS
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rvic
esof
ficer
s,A
ustr
alia
(T�
31,C
�30
)
Jour
nal
wri
ting
abou
tre
cent
stre
ssre
actio
nsan
dem
otio
ns
Gen
eral
men
tal
heal
th(G
HQ
-12)
,pos
itive
affe
ct,n
egat
ive
affe
ct,j
obsa
tisfa
ctio
n(J
IG)
3da
ysA
ltern
ativ
e
Ber
toch
,Nie
lson
,Cur
ley,
&B
org
(198
9)A
Tea
cher
s(T
�15
,C�
15)
Hol
istic
prog
ram
:de
epbr
eath
ing,
exer
cise
,re
laxa
tion,
soci
alsu
ppor
t,as
sert
iven
ess,
and
nutr
ition
Stre
ss(D
SP),
stre
ss(O
SI),
stre
ss(t
each
erst
ress
mea
sure
),st
ress
(str
uctu
red
clin
ical
inte
rvie
w)
12w
eeks
Mul
timod
al
Bon
d&
Bun
ce(2
000)
AO
ffice
wor
kers
(T�
24,
C�
20)
“Acc
epta
nce
com
mitm
ent
ther
apy”
:cog
nitiv
e-be
havi
oral
skill
sto
enha
nce
emot
iona
lcop
ing
Gen
eral
men
talh
ealth
(GH
Q-1
2),d
epre
ssio
n(B
eck)
,mot
ivat
ion,
job
satis
fact
ion,
prop
ensi
tyto
inno
vate
14w
eeks
Cog
nitiv
e-be
havi
oral
BO
ffice
wor
kers
(T�
21,
C�
20)
“Inn
ovat
ion
prom
otio
n”pr
ogra
m:
goal
setti
ng,
part
icip
ator
yac
tion,
and
plan
ning
toen
hanc
epr
oble
m-f
ocus
edco
ping
Org
aniz
atio
nal
Bru
ning
&Fr
ew(1
986,
1987
)A
Offi
cer
wor
kers
(T�
16,
C�
16)
Man
agem
ents
kills
base
don
cogn
itive
-beh
avio
ral
tech
niqu
es,g
oals
ettin
g,tim
em
anag
emen
t,co
mm
unic
atio
n,pl
anni
ng
Puls
e,sy
stol
ic&
dias
tolic
bloo
dpr
essu
re,g
alva
nics
kin
resp
onse
8w
eeks
Mul
timod
al
BO
ffice
wor
kers
(T�
15,
C�
16)
Rel
axat
ion
and
med
itatio
nte
chni
ques
Rel
axat
ion
CO
ffice
wor
kers
(T�
15,
C�
16)
Exe
rcis
epr
ogra
mA
ltern
ativ
e
(tab
leco
ntin
ues)
76 RICHARDSON AND ROTHSTEIN
Tab
le1
(con
tinu
ed)
Aut
hor(
s)an
dye
arT
reat
men
t-co
ntro
lco
ntra
stSa
mpl
esi
zea
and
desc
ript
ionb
Tre
atm
ent
com
pone
nts
Out
com
esm
easu
redc
Len
gth
Inte
rven
tion
type
Car
son
etal
.(19
99)
AN
urse
s,U
nite
dK
ingd
om(T
�27
,C�
26)
Soci
alsu
ppor
tgr
oup
toen
hanc
eco
ping
abili
ties
Stre
ss(D
CL
),so
cial
supp
ort
(SO
S),s
elf-
este
em(R
SES)
,em
otio
nal
exha
ustio
n(M
BI)
,gen
eral
men
tal
heal
th(G
HQ
)
5w
eeks
Org
aniz
atio
nal
Cec
il&
Form
an(1
990)
AT
each
ers
(T�
16,C
�19
)St
ress
inoc
ulat
ion
trai
ning
(Mei
chen
baum
,197
7)Sc
hool
stre
ss,t
ask-
base
dst
ress
,job
satis
fact
ion,
role
over
load
,soc
ial
supp
ort
(all
SISS
),co
ping
skill
s
6w
eeks
Cog
nitiv
e-be
havi
oral
BT
each
ers
(T�
17,C
�19
)C
owor
ker
supp
ort
grou
pO
rgan
izat
iona
l
Che
n(2
006)
AO
ffice
wor
kers
,Isr
ael
(T�
24un
its,C
�13
units
,N�
219
part
icip
ants
)
Act
ive
lear
ning
expe
rien
cede
sign
edto
incr
ease
part
icip
ants
’pe
rson
alre
sour
ces
Soci
alsu
ppor
t(H
ouse
,19
81),
perc
eive
dco
ntro
l(K
aras
ek,
1979
)
1w
eek
Alte
rnat
ive
Col
lins
(200
4)A
Offi
cew
orke
rs(T
�9,
C�
9)C
ogni
tive-
beha
vior
alsk
ills,
com
mun
icat
ion,
rela
xatio
nte
chni
ques
,tim
em
anag
emen
t
Stre
ss(J
SI),
burn
out
(MB
I),g
ener
alph
ysic
alhe
alth
,an
xiet
y(S
TA
I)
5w
eeks
Mul
timod
al
BO
ffice
wor
kers
(T�
8,C
�9)
Cog
nitiv
e-be
havi
oral
skill
s,re
laxa
tion
tech
niqu
esM
ultim
odal
deJo
ng&
Em
mel
kam
p(2
000)
AV
ario
usor
gani
zatio
ns,
the
Net
herl
ands
(T�
45,C
�41
)
Mus
cle
rela
xatio
n,co
gniti
ve-
beha
vior
alsk
ills,
prob
lem
solv
ing,
asse
rtiv
enes
str
aini
ng(t
augh
tby
clin
ical
psyc
holo
gist
)
Anx
iety
(Dut
chST
AI)
,ge
nera
lm
enta
lhe
alth
(GH
Q),
gene
ral
phys
ical
heal
th,
soci
alsu
ppor
t(S
SI),
role
over
load
(OSQ
),jo
bdi
ssat
isfa
ctio
n(O
SQ)
8w
eeks
Mul
timod
al
BV
ario
usor
gani
zatio
ns,
the
Net
herl
ands
(T�
44,C
�41
)
Mus
cle
rela
xatio
n,co
gniti
ve-
beha
vior
alsk
ills,
prob
lem
solv
ing,
asse
rtiv
enes
str
aini
ng(t
augh
tby
trai
ned
para
prof
essi
onal
s)
Mul
timod
al
(tab
leco
ntin
ues)
77EFFECTS OF STRESS MANAGEMENT INTERVENTIONS
Tab
le1
(con
tinu
ed)
Aut
hor(
s)an
dye
arT
reat
men
t-co
ntro
lco
ntra
stSa
mpl
esi
zea
and
desc
ript
ionb
Tre
atm
ent
com
pone
nts
Out
com
esm
easu
redc
Len
gth
Inte
rven
tion
type
Fava
etal
.(19
91)
AA
rmy
offic
ers
(T�
20,C
�17
)St
ress
Typ
e-A
beha
vior
redu
ctio
npr
ogra
m,
cogn
itive
-beh
avio
ral
skill
s,re
laxa
tion,
self
-es
teem
enha
ncem
ent
Stre
ss(g
loba
las
sess
men
tof
rece
ntst
ress
),st
ress
(PSS
),ge
nera
lm
enta
lhe
alth
(Kel
lner
’sSy
mpt
omQ
),ex
erci
seat
titud
e
28w
eeks
Mul
timod
al
Fied
ler,
Viv
ona-
Vau
ghan
,&G
ochf
eld
(198
9)
AH
azar
dous
was
tew
orke
rs(T
�31
,C�
30)
Prog
ress
ive
mus
cle
rela
xatio
n,de
epbr
eath
ing
Syst
olic
bloo
dpr
essu
re,
dias
tolic
bloo
dpr
essu
re,g
ener
alse
veri
tyin
dex
(SC
L-
90)
9w
eeks
Rel
axat
ion
Gan
ster
,May
es,S
ime,
&T
harp
(198
2)A
Offi
cew
orke
rs(T
�36
,C�
34)
Cog
nitiv
e-be
havi
oral
skill
s(M
eich
enba
um,
1975
),pr
ogre
ssiv
em
uscl
ere
laxa
tion
Anx
iety
,dep
ress
ion,
irri
tatio
n,ge
nera
lph
ysic
alhe
alth
,ep
inep
hrin
e,no
repi
neph
rine
8w
eeks
Mul
timod
al
Gild
ea(1
988)
AFo
ster
care
agen
cyw
orke
rs(T
�9,
C�
8)
Stre
ss/a
nger
man
agem
ent
trai
ning
:co
gniti
ve-b
ehav
iora
lsk
ills,
jour
nalin
g,re
laxa
tion,
educ
atio
n,an
ger
cont
rol
Syst
olic
bloo
dpr
essu
re,
dias
tolic
bloo
dpr
essu
re,d
epre
ssio
n,ge
nera
lph
ysic
alhe
alth
,hos
tility
,and
anxi
ety
(all
SCL
-90)
n/a
Mul
timod
al
BFo
ster
care
agen
cyw
orke
rs(T
�8,
C�
8)
Rel
axat
ion,
jour
nalin
gR
elax
atio
n
N.C
.Hig
gins
(198
6)A
Offi
cew
orke
rs(T
�17
,C�
18)
Rel
axat
ion,
syst
emat
icde
sens
itiza
tion
Em
otio
nal
exha
ustio
n(M
BI)
,str
ain
(PSQ
),ab
sent
eeis
m
6w
eeks
Rel
axat
ion
BO
ffice
wor
kers
,mix
ed(T
�18
,C�
18)
Rat
iona
lem
otiv
eth
erap
y,tim
em
anag
emen
t,go
alse
tting
,ass
ertiv
enes
stra
inin
g
Mul
timod
al
Hok
e(2
003)
AV
ario
usor
gani
zatio
ns(T
�46
,C�
53)
Tw
ice
wee
kly
e-m
ails
that
teac
hde
epbr
eath
ing,
exer
cise
,hy
pnos
is,j
ourn
alin
g,m
edita
tion
and
rela
xatio
n,im
ager
y
Stre
ss(P
SS),
depr
essi
on,a
nxie
ty,
ange
r,da
ilyha
ssle
s
12w
eeks
Mul
timod
al
(tab
leco
ntin
ues)
78 RICHARDSON AND ROTHSTEIN
Tab
le1
(con
tinu
ed)
Aut
hor(
s)an
dye
arT
reat
men
t-co
ntro
lco
ntra
stSa
mpl
esi
zea
and
desc
ript
ionb
Tre
atm
ent
com
pone
nts
Out
com
esm
easu
redc
Len
gth
Inte
rven
tion
type
Jack
son
(198
3)A
Hos
pita
lw
orke
rs(N
�66
)In
trod
uctio
nof
staf
fm
eetin
gsto
incr
ease
staf
fpa
rtic
ipat
ion
Rol
eco
nflic
t,ro
leam
bigu
ity,s
ocia
lsu
ppor
t,ge
nera
lm
enta
lhe
alth
(GH
Q),
job
satis
fact
ion,
abse
ntee
ism
24w
eeks
Org
aniz
atio
nal
Kol
bell
(199
5)A
Chi
ldpr
otec
tive
serv
ices
wor
kers
(T�
13,C
�12
)
Med
itatio
nan
dre
laxa
tion
trai
ning
via
audi
otap
es
Em
otio
nal
exha
ustio
n(M
BI)
,gen
eral
phys
ical
heal
th(B
SI),
abse
ntee
ism
4w
eeks
Rel
axat
ion
BC
hild
prot
ectiv
ese
rvic
esw
orke
rs(T
�13
,C�
12)
Soci
alsu
ppor
tgr
oup
Org
aniz
atio
nal
Lee
&C
rock
ett
(199
4)A
Hos
pita
lnu
rses
,T
aiw
an,C
hina
(T�
29,C
�28
)
Ass
ertiv
enes
str
aini
ngba
sed
onra
tiona
l-em
otiv
eth
erap
y(E
llis,
1962
)
Ass
ertiv
enes
s(R
AS)
,st
ress
(PSS
)2
wee
ksC
ogni
tive-
beha
vior
al
Mad
di,K
ahn,
&M
addi
(199
8)A
Offi
cew
orke
rs,m
id-
leve
lm
anag
ers
(T�
18,C
�16
)
“Har
dine
sstr
aini
ng,”
base
don
cogn
itive
-be
havi
oral
tech
niqu
es
Har
dine
ss,j
obsa
tisfa
ctio
n,st
rain
,ge
nera
lph
ysic
alhe
alth
,soc
ial
supp
ort
10w
eeks
Cog
nitiv
e-be
havi
oral
BO
ffice
wor
kers
,mid
-le
vel
man
ager
s(T
�12
,C�
16)
Rel
axat
ion
and
med
itatio
nR
elax
atio
n
Mur
phy
(198
4b)
AH
ighw
aym
aint
enan
cew
orke
rs(T
�15
,C�
8)
Ele
ctro
myo
grap
hic
biof
eedb
ack
Gen
eral
phys
ical
heal
than
dan
xiet
y(B
SI);
trai
tan
xiet
y(S
TA
I);
job
diss
atis
fact
ion.
10da
ysA
ltern
ativ
e
BH
ighw
aym
aint
enan
cew
orke
rs(T
�11
,C�
8)
Mus
cle
rela
xatio
nvi
aca
sset
teta
pes
Rel
axat
ion
Pete
rs,B
enso
n,&
Port
er(1
977)
;Pe
ters
,B
enso
n,&
Pete
rs(1
977)
AO
ffice
wor
kers
,Uni
ted
Kin
gdom
(T�
54,
C�
36)
Dai
ly15
-min
brea
ks,
taug
htsp
ecifi
cre
laxa
tion
tech
niqu
ew
ithde
epbr
eath
ing
Gen
eral
phys
ical
heal
th(S
ympt
oms
Inde
x),
prod
uctiv
ity,s
ocia
lsu
ppor
t,ha
ppin
ess,
syst
olic
&di
asto
licbl
ood
pres
sure
8w
eeks
Rel
axat
ion
BO
ffice
wor
kers
,Uni
ted
Kin
gdom
(T�
36,
C�
36)
Dai
ly15
-min
brea
ks,n
ore
laxa
tion
tech
niqu
esta
ught
Rel
axat
ion
(tab
leco
ntin
ues)
79EFFECTS OF STRESS MANAGEMENT INTERVENTIONS
Tab
le1
(con
tinu
ed)
Aut
hor(
s)an
dye
arT
reat
men
t-co
ntro
lco
ntra
stSa
mpl
esi
zea
and
desc
ript
ionb
Tre
atm
ent
com
pone
nts
Out
com
esm
easu
redc
Len
gth
Inte
rven
tion
type
Pete
rs&
Car
lson
(199
9)A
Uni
vers
itym
aint
enan
cew
orke
rs(T
�21
,C�
19)
Hea
lthed
ucat
ion,
cogn
itive
-beh
avio
ral
skill
s,go
alse
tting
,an
dre
laxa
tion
Anx
iety
,ang
er,a
ndde
pres
sion
(ST
PI),
heal
thse
lf-e
ffica
cy,
job
satis
fact
ion,
syst
olic
/dia
stol
icbl
ood
pres
sure
,ch
oles
tero
l
10w
eeks
Mul
timod
al
Prui
tt(1
992)
AA
rmy
pers
onne
l(T
�31
,C�
33)
Stre
ssaw
aren
ess
educ
atio
n,as
sert
iven
ess,
time
man
agem
ent,
rela
xatio
nvi
aau
diot
apes
Anx
iety
(ST
AI)
,an
xiet
y(S
CL
-90)
,sy
stol
ic&
dias
tolic
bloo
dpr
essu
re
n/a
Mul
timod
al
Shap
iro,
Ast
in,B
isho
p,&
Cor
dova
(200
5)A
Hea
lthca
repr
ofes
sion
als
(T�
18,C
�10
)
Min
dful
ness
-bas
edst
ress
redu
ctio
n(m
edita
tion,
deep
brea
thin
g,yo
ga)
Bur
nout
,gen
eral
men
tal
heal
th(G
SI),
perc
eive
dst
ress
8w
eeks
Rel
axat
ion
Shar
p&
Form
an(1
985)
AT
each
ers
(T�
30,C
�30
)St
ress
inoc
ulat
ion
train
ing
(Mei
chen
baum
,197
7)A
nxie
ty(T
Q4)
,anx
iety
(ST
AI,
stat
e),
anxi
ety
(ST
AI,
trai
t)
4w
eeks
Cog
nitiv
e-be
havi
oral
BT
each
ers
(T�
30,C
�30
)C
lass
room
man
agem
ent
skill
str
aini
ngA
ltern
ativ
e
Shim
azu,
Kaw
akam
i,Ir
imaj
iri,
Saka
mot
o,&
Am
ano
(200
5)
AO
ffice
wor
kers
ina
cons
truc
tion
mac
hine
ryco
mpa
ny,J
apan
(T�
100,
C�
104)
Self
-pac
edon
line
inte
rven
tion
teac
hing
cogn
itive
-beh
avio
ral
and
copi
ngte
chni
ques
Self
-effi
cacy
,str
ess
(BJS
Q),
gene
ral
phys
ical
heal
th,j
obsa
tisfa
ctio
n
11w
eeks
Cog
nitiv
e-be
havi
oral
Stan
ton
(199
1)A
Adm
inis
trat
ive
offic
ew
orke
rs,A
ustr
alia
(T�
15,C
�15
)
“Ego
-enh
ance
men
t”re
laxa
tion
tech
niqu
esSt
ress
(“st
ress
ther
mom
eter
”)n/
aR
elax
atio
n
Tho
mas
on&
Pond
(199
5)A
Cus
todi
alst
aff
(T�
14,C
�13
)C
ogni
tive-
beha
vior
alsk
ills,
rela
xatio
n,im
ager
y,an
dse
lf-
man
agem
ent
skill
s
Gen
eral
men
tal
heal
th(S
CL
-90)
,anx
iety
(ST
AI)
,job
satis
fact
ion
(JIG
),bl
ood
pres
sure
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80 RICHARDSON AND ROTHSTEIN
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81EFFECTS OF STRESS MANAGEMENT INTERVENTIONS
Many of the interventions had multiple components(such as cognitive– behavioral skills training andmeditation). Fourteen of the studies evaluated inter-ventions with four or more treatment components.Table 1 provides a summary of the included studies.
Outcome Variables
Each study contained multiple outcome mea-sures. We selected and coded all dependent vari-ables that related to stress, including psychologi-cal, physiological, and organizational outcomes.This resulted in more than 60 different outcomevariables, or an average of 3– 4 outcomes perstudy. We averaged these outcomes at the treat-ment– control contrast level to calculate a com-bined effect size for each intervention. Psycholog-ical measures were used in 35 out of 36 studies.The most common among these were stress (k �14), anxiety (k � 13), general mental health (k �11), and job/work satisfaction (k � 10). Unfortu-nately, there was no uniform scale used for anyconstruct. For example, stress was measured via 11different scales, including the Job Stress Index(Sandman, 1992), Occupational Stress Inventory(Osipow & Spokane, 1983), Perceived Stress Scale(Cohen, Kamarck, & Mermelstein, 1983), Personaland Organizational Quality Assessment (Barrios-Choplin & Atkinson, 2000), and Teacher StressMeasure (Pettegrew & Wolf, 1982).
Physiological measures were used in a quarter ofthe studies, and the most common of these was sys-tolic and diastolic blood pressure. Other physiologi-cal measures were epinephrine and norepinephrinelevels, galvanic skin response, and cholesterol. Onlysix studies measured organizational-specific out-comes. Four studies assessed absenteeism, and twoexamined productivity.
Effect Sizes
A combined analysis, using the inverse-varianceweighted average effect size from each individualintervention, yielded a significant effect size acrossall studies (d � 0.526, 95% CI � 0.364, 0.687). Thisis considered a medium to large effect size (J. Cohen,1988). By comparison, van der Klink et al.’s (2001)meta-analysis yielded a small combined effect size(d � 0.34, 95% CI � 0.27, 0.41). We checked forheterogeneity of effects in two ways. First, we usedthe traditional chi-square statistic to test the hypoth-esis that all of the observed heterogeneity was due tosampling error variance. The Q value was highlyT
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82 RICHARDSON AND ROTHSTEIN
significant (Q � 202.6, p � .001), indicating thatthere was more heterogeneity of effects than could beaccounted for by sampling error. Second, we used theI2 statistic: I2 � [(Q – df)/Q] � 100%, where Q is thechi-square statistic and df is its degree of freedom(Higgins, Thompson, Deeks, & Altman, 2003). I2
represents the amount of variability across studiesthat is attributable to between-study differencesrather than to sampling error variability. In this case,the I2 statistic suggests that 73% of the total varianceis due to between-study variance, or heterogeneity,rather than to sampling error. Both statistics sug-gested the likely presence of moderators, so we pro-ceeded to conduct subgroup analyses.
Intervention-Level Moderators
To search for moderators, we classified the inter-ventions into more homogeneous subgroups and per-formed analyses on these groupings, again using theaverage outcome effect size for each intervention,when more than one outcome was assessed. First, wecoded our interventions into the same categories usedin the van der Klink et al. (2001) meta-analysis:cognitive–behavioral, relaxation, organizational, ormultimodal (multiple component). Seven interven-tions could not be classified into these groupings.These studies evaluated interventions composed ofexercise or EMG feedback, journaling, personalskills development, or classroom management train-ing (for teachers). We therefore created an “alterna-tive” intervention category, while recognizing thatthis grouping did not represent a specific type ofintervention. Table 2 shows the average effect sizefor interventions in each of these categories.
The results in Table 2 show that the average effectsizes of both the cognitive–behavioral and the relax-ation intervention categories were larger than theanalogous average effects from the van der Klink et
al. (2001) meta-analysis. Somewhat surprisingly,there was a great deal of heterogeneity of effects inthe cognitive–behavioral intervention category (I2 �89.5, Q � 57.0, p � .001). The alternative interven-tion category had the second largest average effectsize (d � 0.909, 95% CI � 0.318, 1.499), although italso had a wide confidence interval and, as would beexpected, substantial heterogeneity (I2 � 85.3, Q �40.8, p � .001). Organizational interventions yieldedvirtually no effect, also consistent with the priormeta-analysis. Multimodal interventions, however,yielded a significant but small effect size in thepresent study (d � .239, 95% CI � 0.092, 0.386),which is lower than the van der Klink et al. study.The present meta-analysis included 15 studies (19interventions) with multimodal programs, whereasthe van der Klink et al. study included only 8 studiesin this category. Within such multimodal programs,cognitive–behavioral, relaxation, and even organiza-tional techniques can all be included as treatmentcomponents. Among the 19 multimodal interventionsin our meta-analysis, 5 included cognitive–behav-ioral components, 3 included relaxation components,and 11 included both cognitive–behavioral and re-laxation components. This makes it difficult to assesswhether the specific components, the mixture of com-ponents, the number of components, or a combina-tion of these factors is causing the intervention effect.Another way to categorize our studies is to look at thenumber of components per intervention. Table 3shows the effect sizes based on these subgroups.
The results in Table 3 suggest that interventionsthat focus on a single component are more effectivethan those that focus on multiple components. Thegeneral trend is that as each component is added, theeffect is reduced. However, there was significantheterogeneity among the one-component studies(I2 � 81.6, Q � 103.0, p � .001), and the results inTable 3 are confounded by intervention type. For
Table 2Cohen’s d and Confidence Intervals on the Basis of Intervention Type
Intervention type k N d 95% CI y
Cognitive-behavioral 7 448 1.164** 0.456, 1.871 .68*
Relaxation 17 705 0.497*** 0.309, 0.685 .35*
Organizational 5 221 0.144 �0.123, 0.411 .08Multimodal 19 862 0.239** 0.092, 0.386 .51*
Alternative 7 455 0.909** 0.318, 1.499 N/A
Note. k � number of interventions; d � combined effect size; CI � confidence interval; y �Cohen’s d from van der Klink et al. (2001).* p � .05. ** p � .01. *** p � .001.
83EFFECTS OF STRESS MANAGEMENT INTERVENTIONS
example, the one-component interventions with thelargest effects were cognitive–behavioral interven-tions (k � 2, d � 1.230, 95% CI � �0.968, 3.428).Four of the single-component interventions taughtsome form of personal development skills that spe-cifically related to increasing personal resources ormanagement skills that would assist employees intheir jobs (e.g., classroom management training).These yielded a significant large effect (d � 1.154,95% CI � 0.332, 1.975). Seven used relaxation as thetreatment and obtained a significant medium effect(d � 0.501, 95% CI � 0.161, 0.841).
Among the studies with two treatment compo-nents, relaxation techniques were most likely to bethe primary treatment component. This was the casewith 10 interventions, yielding a significant mediumeffect size (d � 0.502, 95% CI � 0.265, 0.739).Seven interventions used cognitive–behavioral tech-niques as the primary treatment component, and theseyielded a significant large effect size (d � 0.913,95% CI � 0.320, 1.505). Among the studies withfour or more treatment components, cognitive–behavioral skills training and relaxation were likelyto be incorporated. Nine interventions included bothcognitive– behavioral and relaxation components(d � 0.296, 95% CI � 0.086, 0.507), three includedcognitive–behavioral components (d � 0.201, 95%CI � �0.119, 0.522), and three included relaxationcomponents (d � 0.215, 95% CI � �0.069, 0.499).
We also examined whether treatment durationmade a difference among the interventions. The av-erage length was 7.4 weeks, but the range was 3 daysto 7 months. We therefore grouped studies accordingto the length of the intervention period (three studiesdid not provide this information). Because treatmentlength may be confounded with type of intervention,we further classified the studies based on interventiontype. Table 4 shows the effect sizes based on these
subgroups. The “All studies” column suggests thatshorter interventions are more effective than longerones. However, when one examines the data by in-tervention type, the pattern does not hold as firmly.The majority of interventions fall under the relax-ation and multimodal categories, but there are a lim-ited number of studies in each cell. Relaxation inter-ventions consistently produce medium-sized effects,regardless of length. Multimodal programs, in con-trast, appear to lose effect as treatment length in-creases.
Outcome-Level Moderators
Another way to classify the data into subgroups isto examine the outcome measures used in the studies.Outcome measures could be psychological, physio-logical, or organizational in nature, and we codedthem into 40 general categories. Some measures wereused more frequently than others. To assess whichmeasures produced larger effects and to examinewhether outcome variables differed between inter-vention types, we performed a subgroup analysis ofintervention type crossed with the outcomes we notedwere used most frequently. Table 5 shows the effectsizes based on these subgroups.
Disaggregating the data by outcome variable andtreatment type results in a small number of interven-tions in certain cells, but the analysis does illustrateseveral interesting findings. First, no studies thatevaluated single-mode cognitive–behavioral or orga-nizational interventions measured physiological out-comes. Thus, the large effect of the single-modecognitive–behavioral programs is based solely onpsychological and (less frequently) organizationalmeasures. Likewise, the large effects of alternativeinterventions are also based primarily on psycholog-ical variables. A pattern thus emerges in which out-
Table 3Cohen’s d and Confidence Intervals on the Basis of the Number ofTreatment Components
No. oftreatment
components k N d 95% CI
One 20 946 0.643*** 0.309, 0.977Two 18 970 0.607*** 0.346, 0.868Three 2 59 �0.104 �0.627, 0.418Four or more 15 716 0.271** 0.102, 0.440
Note. k � number of interventions; d � combined effect size; CI � confidence interval.** p � .01. *** p � .001.
84 RICHARDSON AND ROTHSTEIN
come variables are likely to be chosen on the basis ofthe type of intervention. For example, interventionsthat focus on the individual (e.g., cognitive–behavioral, journaling, and stress education) use psy-chological measures, and those that focus on organi-zational changes generally include organizationalmeasures. The result is that we are left with gaps inthe body of research. We are unable to assess whetheralternative treatment programs (e.g., journaling, ex-ercise, and personal coping skills)—which have alarge effect on psychological and physiological out-comes—produce similar results using organizationalmeasures. Regarding specific organizational out-comes, measures of productivity appear to producelarger effects than absenteeism, but there is a generallack of studies that use such measures. In general,
there are no uniform outcome measures used to as-sess the effectiveness of stress management pro-grams. Only one third of the interventions reportedusing an actual measure of “stress,” and among thesethere was significant variation in the scales chosen.
To obtain a more pure assessment of whether typeof outcome measure played a moderating role, weselected only those studies for which psychologicaloutcomes were provided in combination with eitherphysiological or organizational measures. In otherwords, the same samples of participants were beingmeasured using both types of outcomes. All of thepsychological measures were based on self-report,continuous scales. This may affect the reliability ofthe outcomes. The physiological measures, in con-trast, were more likely to be administered by an
Table 4Cohen’s d on the Basis of Length of Treatment and Intervention Type
Length oftreatment All studies
Treatment type
CB Relax Org Multi Alternative
1–4 weeks 0.804*** (15) 1.477** (2) 0.560* (5) �0.097 (1) 0.274 (3) 1.217* (4)5–8 weeks 0.396*** (22) 1.576 (2) 0.500*** (7) �0.003 (2) 0.291* (9) 0.585* (2)9–12 weeks 0.346* (10) 1.230 (2) 0.315 (3) N/A 0.089 (4) 0.250 (1)�12 weeks 0.401** (4) 0.323 (1) N/A 0.328 (2) 0.718* (1) N/A
Note. Numbers in parentheses represent total number of interventions. CB � cognitive-behavioral; Relax � relaxation;Org � organizational; Multi � multimodal.* p � .05. ** p � .01. *** p � .001.
Table 5Cohen’s d on the Basis of Outcome Variables and Intervention Type
Outcome variable All studies
Treatment type
CB Relax Org Multi Alternative
PsychologicalAll combined 0.535*** (52) 1.154** (7) 0.507*** (16) 0.134 (5) 0.258** (18) 0.905** (6)Stress 0.727*** (18) 1.007** (5) 0.834** (5) �0.314 (2) 0.595** (5) 1.367*** (1)Anxiety 0.678*** (22) 2.390*** (1) 0.611*** (5) N/A 0.418** (12) 0.841 (4)Mental health 0.441*** (16) 0.708* (1) 0.405* (5) 0.167 (3) 0.518 (5) 0.616* (2)Work-related outcomesa 0.183 (23) 0.682 (4) �0.381 (4) 0.243 (4) �0.115 (7) 0.794 (4)
PhysiologicalAll combined 0.292* (14) N/A 0.312 (5) N/A 0.166 (7) 0.714** (2)
OrganizationalAll combined 0.267 (11) 0.606 (1) 0.534*** (4) 0.247 (3) �0.122 (3) N/AProductivity 0.703*** (4) 0.606 (1) 0.661*** (2) 0.989** (1) N/A N/AAbsenteeism �0.059 (7) N/A 0.213 (2) �0.159 (2) �0.122 (3) N/A
Note. Numbers in parentheses represent total number of interventions. CB � cognitive-behavioral; Relax � relaxation;Org � organizational; Multi � multimodal.a Includes job/work satisfaction, motivation, social support, daily hassles, role ambiguity, role overload, and perceivedcontrol.* p � .05. ** p � .01. *** p � .001.
85EFFECTS OF STRESS MANAGEMENT INTERVENTIONS
independent, trained examiner or via a medical de-vice (e.g., blood pressure monitor). The organiza-tional measures were based on company records(e.g., absenteeism) and self-report data (e.g., produc-tivity or propensity to innovate). Table 6 shows theeffect sizes based on these subgroups.
The data in Table 6 are based on a small number ofstudies and should therefore be interpreted cau-tiously. Even so, it appears that intervention typecontinues to confound outcome effects. The resultsfor all studies combined suggest that psychologicaland physiological outcome variables produce compa-rable effect sizes. However, this depends on type ofintervention. For example, for the alternative sub-group, the physiological measures produced largereffect sizes. When studies measured both psycholog-ical and organizational variables, psychological out-comes produced larger effects than organizationaloutcomes. But this may also depend on treatmenttype, as the relationship is reversed for the relaxationand organizational subgroups. Table 6 does alert us tothe overreliance on self-report measures in interven-tion studies. Among the 55 interventions, only 11measured both psychological and physiological out-comes, and 11 measured both psychological and or-ganizational outcomes.
Sample-Level Moderators
The final moderator analysis we performed wasbased on industry sector. Many early interventionstudies were performed in the health care or educa-tion fields. We classified studies into subgroups onthe basis of three industry sectors: office, health care,and education. We further grouped the results by
intervention type. Table 7 shows the effect sizesbased on these subgroups. Results depict effect sizesin the general direction of prior analyses, with cog-nitive– behavioral producing the largest effects.However, what may be more interesting is to exam-ine the distribution of intervention type by industry.For example, multimodal interventions appear morelikely to be used in office settings, perhaps becausethere has been no solid empirical evidence as to themost effective treatment in this particular setting, andtherefore a “potpourri” approach is used. In contrast,relaxation interventions appear more often withinhealth care settings, and cognitive–behavioral inter-ventions in education settings. However, disaggregat-ing the data produces small numbers of studies ineach cell, so these interpretations may be unstable.
Outlier Analysis
We performed outlier analyses by examining for-est plots of the effect sizes and confidence intervals,for all studies combined and at the subgroup levels.One alternative intervention was identified as a pos-sible outlier because of its very large effect size andthe fact that its confidence interval did not fall intothe range of similar interventions for that subgroup.We therefore excluded this study (which representedtwo alternative interventions: exercise only and lis-tening to music; Taylor, 1991) from the analysis.However, based on a sensitivity analysis, we notethat if we included this study in our calculations, thecombined overall effect size would increase slightly(d � 0.618, 95% CI � 0.432, 0.903).
Table 6Cohen’s d on the Basis of Outcome Variable and Intervention Type for Selected Studies
Outcome variable All studies
Treatment type
CB Relax Org Multi Alternative
Psychological vs.physiological
Psychological 0.227* (11) N/A 0.303* (4) N/A 0.151 (6) 0.250 (1)Physiological 0.219 (11) N/A 0.282 (4) N/A 0.115 (6) 0.601 (1)Psychological vs.
organizationalPsychological 0.285** (11) 0.253 (1) 0.376* (4) 0.187 (3) 0.197 (3) N/AOrganizational 0.267 (11) 0.606 (1) 0.534*** (4) 0.247 (3) �0.122 (3) N/A
Note. Numbers in parentheses represent total number of interventions. CB � cognitive-behavioral; Relax � relaxation;Org � organizational; Multi � multimodal.* p � .05. ** p � .01. *** p � .001.
86 RICHARDSON AND ROTHSTEIN
Sensitivity Analysis
We performed a sensitivity analysis to examinewhether including seven additional studies from thevan der Klink et al. (2001) meta-analysis wouldchange our overall results. These particular studiesdid not meet our inclusion criteria because, accordingto our review, they did not report sufficient statisticsto calculate an effect size.1 They were included in thevan der Klink et al. study on the basis of assumptionsmade by those authors. However, rather than excludethese interventions entirely, we used the reportedeffect sizes from the van der Klink et al. study andadded them to our meta-analysis. This slightly re-duced our combined overall effect size (d � 0.469,95% CI � 0.328, 0.609) but still yielded a mediumeffect.
Publication Bias
We performed an analysis to examine whether thecombined effect size from published studies differedfrom that of unpublished studies. The current meta-analysis included five unpublished dissertations, rep-resenting eight interventions. The combined effectsize from these eight interventions, using the averageeffect size across outcomes, yielded a significantmedium to large effect (d � 0.553, 95% CI ��0.126, 1.232, p � .110). In comparison, the com-bined effect from published studies was .509 (95%CI � 0.356, 0.661, p � .001). In this case, it appearsthat including unpublished studies slightly increasedthe size of our overall average effect, whereas thegeneral concern is that omission of unpublished workupwardly biases the effect size. We have no unam-biguous explanation for the direction of difference inour particular case. There were no apparent differ-ences in methodological quality between the twogroups of studies.
Another way to detect publication bias in a meta-analysis is the “trim-and-fill” technique, developedby Duval and Tweedie (2000). “Trim and fill” is anonparametric method designed to estimate and ad-just a funnel plot for the number and outcomes ofmissing studies (Duval, 2005). We used this methodon the overall effect size distributions and estimatedthe number of missing studies at six, all to the rightof the mean. This suggests that the combined effectof 0.526 is understated and that the potential impactof including the proposed “missing” studies wouldincrease the effect to 0.595. However, one limitationof the trim-and-fill method is that if the data areheterogeneous, the technique may impute studies thatare not really “missing.” Study-related factors maydistort the appearance of the funnel plot (Duval,2005). To adjust for heterogeneity, we performedadditional trim-and-fill analyses at the subgrouplevel, examining intervention type crossed with out-come. We were able to use the method only if therewas a minimum of three interventions in the sub-group. On the basis of the analyses, multimodal in-terventions was the only category that producedgreater than one “missing” study. On the basis of thepsychological outcome measures, it appeared thatthree studies were missing on the left side of themean, which would suggest an overstated effect andwould decrease the overall effect for multimodalinterventions (d � 0.190). We stress that the maingoal of the trim-and-fill method is as a sensitivity
1 For example, one study contained three distinct treat-ment modules but combined the participants of each intoone group and compared it with the control. Two studiesreported results of only the statistically significant findings,and several others failed to report all required statistics (e.g.,means with no standard deviations). In such cases, van derKlink et al. (2001) used p values, making assumptions whenno such value was reported (e.g., nonsignificant findings).
Table 7Cohen’s d Based on Industry Sector and Intervention Type
Industry All studies
Treatment type
CB Relax Org Multi Alternative
Office 0.680*** (19) 0.872 (3) 0.619*** (7) 0.162 (1) 0.395* (6) 1.337** (2)Health care 0.492*** (8) 0.988*** (1) 0.462*** (4) 0.208 (2) 1.307* (1) N/AEducation 1.255** (7) 1.662* (3) 1.523* (1) 0.056 (1) 0.524 (1) 2.037*** (1)
Note. Numbers in parentheses represent total number of interventions. CB � cognitive-behavioral; Relax � relaxation;Org � organizational; Multi � multimodal.* p � .05. ** p � .01. *** p � .001.
87EFFECTS OF STRESS MANAGEMENT INTERVENTIONS
analysis to assess the impact of missing studies on theoverall effect, rather than actually adjusting the endresults (Duval, 2005).
Discussion
In the present study, we used meta-analysis proce-dures to evaluate the effects of SMIs in workplacesettings. We updated a previous systematic reviewperformed by van der Klink et al. (2001). Thirty-eight articles met our inclusion criteria, representing36 studies and 55 interventions. A combined analy-sis, using the weighted average effect size from eachindividual intervention, yielded a significant effectsize (d � 0.526, 95% CI � 0.364, 0.687). However,this overall analysis may be misleading as there issignificant heterogeneity within the studies. Furtheranalysis was required to determine what moderatorswere present.
We classified interventions into more homoge-neous subgroups and performed analyses on thesegroupings to identify moderators. First, to be consis-tent with the van der Klink et al. (2001) study, wecoded interventions on the basis of their treatmentcomponents and categorized them into five sub-groups: cognitive–behavioral, relaxation, organiza-tional, multimodal, and alternative interventions. Al-though we found larger effects in each of the foursubgroups that we had in common with van der Klinket al., the relative effectiveness of the four groupswas the same in both meta-analyses, and van derKlink et al.’s average effect size value for each cat-egory was well within the 95% confidence intervalsaround our mean effects. Thus, our research bothsupports the results of the van der Klink et al. meta-analysis and extends it by ruling out the threat thatweak study design in some of the included studieswas responsible for the observed effects. In fact, weshow that higher average effects were obtained whenonly true experiments were included.
In the current meta-analysis, cognitive–behavioralinterventions (d � 1.164) and alternative interven-tions (d � 0.909) yielded the largest effect sizes. Onthe basis of the I2 statistic and Q values, however,there was substantial heterogeneity within each ofthese subgroups. We therefore performed additionalsubgroup analyses, and cognitive–behavioral inter-ventions consistently produced larger effects thanother types of interventions. Our findings are in ac-cord with other research that has shown cognitive–behavioral interventions to be among the more effec-tive methods for managing stress in other settings andwith other populations, including HIV-positive gay
men (Lutgendorf et al., 1998), women with earlystage breast cancer (Antoni et al., 1991), and students(Stein et al., 2003). Similarly, cognitive therapy hasproved to be an effective treatment for a variety ofpsychological, psychosomatic, and somatic disor-ders, including depression and anxiety (Lipsey &Wilson, 1993), chronic pain (Morley, Eccleston, &Williams, 1999), chronic fatigue syndrome (Whitinget al., 2001), and insomnia (Rybarczyk et al., 2005).
In an attempt to understand why cognitive–behavioral interventions might produce stronger ef-fects than other popular techniques such as relaxationor meditation, we compared the goals of the methods.Relaxation and meditation aim to refocus attentionaway from the source of stress, to increase the per-son’s awareness of the tension in his or her body andmind, and to reduce this tension by “letting go.”Although they may reduce or eliminate troublingthoughts or feelings, they do not direct the individualto confront dysfunctional ideas, emotions, or behav-iors. Thus, these are basically passive techniques.Cognitive– behavioral interventions, on the otherhand, are more active. These interventions encourageindividuals to take charge of their negative thoughts,feelings, and resulting behavior by changing theircognitions and emotions to more adaptive ones andby identifying and practicing more functional behav-ioral responses. In other words, cognitive–behavioralinterventions promote the development of proactiveas well as reactive responses to stress. This mayaccount for the relative magnitude of the two types oftreatments, but other differences, such as variationsin the length of the intervention and the mode ofinstruction, will need to be ruled out by future re-search.
Despite the stronger effects of cognitive–behav-ioral interventions, the most popular treatment com-ponents among the 55 interventions were relaxationand meditation techniques. They were used in 69% ofthe studies. On the basis of the subgroup analyses,these programs consistently produced medium ef-fects. A likely reason for the popularity of this treat-ment is its simplicity. A survey of subject matterexperts rated relaxation as the most practical inter-vention, because it is the least expensive and easiestto implement (Bellarosa & Chen, 1997). Often thesetechniques are self-taught via audiotapes. Cognitive–behavioral interventions, in contrast, are generallytaught by a trained professional in a group session,and therefore require a greater investment of organi-zational resources.
A somewhat surprising finding from the currentstudy is that the more components added to a cogni-
88 RICHARDSON AND ROTHSTEIN
tive–behavioral intervention, the less effective it be-comes. Single-mode cognitive–behavioral interven-tions yielded a d of 1.230, but cognitive–behavioralinterventions with four or more components (e.g.,including relaxation, assertiveness, time manage-ment, etc.) yielded a d of 0.233. This finding contra-dicts Murphy’s (1996) narrative review, in which heconcluded that “the most positive results were ob-tained with a combination of two or more tech-niques” (p. 112). Multimodal interventions are quitecommon and are more likely to be of a longer dura-tion. However, longer treatment programs were gen-erally not associated with larger effect sizes. Organi-zational researchers may be tempted to institute acombination of treatments in hopes of producingmore effective stress management. We suggest thatwhen single components are resource intensive andrelatively multifaceted at the outset, as is the casewith cognitive–behavioral skills training, the organi-zation’s ability to implement additional componentseffectively may decrease and work to the detrimentof the more complex individual components. Simplerinterventions may not suffer from being bundled withother components. For example, the effect of relax-ation training varied less dramatically whether it wasdelivered on its own (d � 0.497) or as part of apackage four or more components (d � 0.246). Onthe basis of our meta-analysis, we suggest that cog-nitive–behavioral programs should not generally becombined with other treatments, but relaxation andmeditation can be used as part of a larger set oftreatment components. As one anonymous reviewernoted, however, shorter programs—which are likelyto be more cost-effective and practical to imple-ment—appear to be sufficient and perhaps even bet-ter than programs of longer duration.
The alternative interventions yielded a large aver-age effect, and several of these are worth noting.Three studies (Chen, 2006; Sharp & Forman, 1985;Thomason & Pond, 1995) incorporated an interven-tion designed to increase employees’ personal re-sources or management/job skills, and they produceda combined significant large effect (d � 1.414, CI �0.587, 2.241). We made the decision to code theseinterventions as alternative rather than organizationalbecause they were designed to provide employeeswith individual tools to assist them with the morestressful aspects of their work rather than to makestructural changes in their jobs. For example, Chen(2006) designed an intervention to increase partici-pants’ personal resources during the introduction of anew information technology system, and Sharp andForman (1985) provided classroom management
training to teachers. As these interventions may bethought to address organizational issues, we con-ducted a reanalysis by putting them in the organiza-tional subgroup. This increased the average effect oforganizational interventions from 0.144 (k � 5, CI ��0.123, 0.411) to 0.595 (k � 8, CI � �0.044,1.233). This sensitivity analysis both illustrates thatthe small number of studies in particular categoriesaffects the stability of the results for that subgroupand provides evidence that programs that increase theemployee’s job-related skills and abilities may be aneffective way to reduce employee stress. We suggestthat new primary studies are needed for this categoryof intervention.
Our examination of outcome measures by inter-vention type revealed several other gaps in the liter-ature. As noted in earlier reviews (Murphy & Sauter,2003; van der Klink et al., 2001), there remains a lackof studies that assess organizational-level outcomes.We suggest that future primary studies attend to thislevel of outcome. We further suggest that we willlearn more about the mechanisms by which interven-tions reduce stress and be able to more meaningfullycompare interventions by incorporating each of thethree types of outcome measures in each evaluation.Currently, researchers tend to choose outcome mea-sures that are highly aligned with the intervention.Thus, exercise interventions will almost always usephysiological measures, cognitive– behavioral andrelaxation programs will use psychological measures,and organizational interventions will include at leastone organizational outcome. Matching interventionto outcome type makes sense but also creates con-founds between intervention and type of outcome.For example, in our sample of studies, no single-mode cognitive–behavioral intervention used physi-ological outcome measures. These interventionsachieved some of the largest effects on the basis ofpsychological variables, but how would they havecompared with exercise interventions if they hadmeasured cardiovascular functioning? New primaryresearch comparing different interventions on similaroutcomes would contribute to both theoretical andapplied literatures on worksite stress management.
Limitations
A limitation of this meta-analysis is that there islimited information to assess the effects of organiza-tional-level interventions or organizational-level out-comes. The majority of studies reported only psycho-logical-level outcome measures, and there were veryfew studies with organizational-level outcomes (e.g.,
89EFFECTS OF STRESS MANAGEMENT INTERVENTIONS
absenteeism and performance). Of the 36 studies,only 5 assessed the impact of an organizational in-tervention. One reason for this is because of the strictinclusion criteria we applied to our literature search.We limited the type of studies to only those experi-ments with random assignment to treatment and con-trol groups, and it is likely to be difficult to conducttrue experiments on organizational interventions. Onthe other hand, this may reflect the true state of theresearch literature, as reviews with less stringent in-clusion criteria also lament the lack of evaluationof organizational interventions (Giga, Noblet,Faragher, & Cooper, 2003; Murphy & Sauter, 2003).
Another limitation of this meta-analysis is that themoderators we examined are confounded by the type ofparticipants in each study, and with each other. Ouroverall effect size is an average of several heteroge-neous effects, which may have been produced by dif-ferences in the characteristics of the sample participantsas well as in the intervention type. The wide variety ofintervention types and outcome variables makes for amultitude of effect combinations. We have attempted toclassify the interventions into the most meaningful sub-groups while keeping in mind that subgrouping leads todecreased power and precision.
A final limitation is that we cannot account for thevarying organizational stress levels before the inter-vention and how they may have influenced the sizeand variability of treatment effects. Some studies inour sample did prescreen employees and selectedparticipants who, although not clinically diagnosedwith a stress-related illness, scored moderate to highon initial stress screenings. Other studies simply re-cruited employees through public notice. We cannotmake the assumption that pretreatment stress levelsamong our sample studies were uniformly high sim-ply because the organizations were willing to partic-ipate in an intervention. An anonymous reviewernoted that often the organizations with the moststressful environments are the ones whose manage-ment does not see the value in investing in training.
Future Research
The overall significant medium to large effect sizeindicates that there is value to SMI programs. Theseresults show that individual employees can be taughttechniques to reduce their stress levels and alleviatesymptoms of strain. In addition, nearly all of thesubcategories of interventions produced meaningfuleffects. Some of these, such as cognitive–behavioralinterventions and meditation, have been the focus ofa relatively large number of studies, but not all of the
potentially effective treatments have been studied veryoften. Specifically, single-mode treatment programsthat provide employees with personal job-related skillsand abilities (e.g., resource enhancement and goal set-ting) need more attention by researchers.
Our moderator analyses, even for popular interven-tions, are based on small numbers of studies. Further-more, it was not possible to remove potential con-founds such as the one between type of interventionand outcome type. Thus, future research that system-atically disentangles the confounding in the currentbody of literature would contribute to our knowledgeof the effectiveness of different types of programs.
Little is known about the long-term effects ofSMIs. In all of the studies in this meta-analysis, theposttreatment measures were taken either immedi-ately after training or within several weeks. Only aquarter of the interventions (k � 15) included fol-low-up measures subsequent to the posttreatmentevaluation. It would be useful to know how longthese effects last. Recent research on time away fromwork (i.e., respites) has found empirical evidence tosuggest a direct relationship between occupationalstress and strain. Studies have found that time awayfrom work will alleviate stress symptoms, but nomatter how long the respite—whether a weekend oryear-long sabbatical—employees ultimately return toprerespite stress levels (Eden, 2001). We need addi-tional primary studies to assess whether a similarpattern develops with SMIs.
Finally, the present meta-analysis illustrates thatafter 30 years of work, there are a large number ofmethodologically rigorous intervention studies in thestress management literature. We hope the resultsencourage future researchers to strive to design qual-ity experiments that incorporate random assignmentto treatment and control groups and report the resultsof all outcomes, not just the statistically significantones. In addition, we promote the continued use ofmeta-analytic procedures to synthesize the research.As more primary studies are conducted, it is impor-tant to update systematic reviews and continue toreassess the results.
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Received June 1, 2006Revision received February 17, 2007
Accepted March 18, 2007 y
93EFFECTS OF STRESS MANAGEMENT INTERVENTIONS