#elimikauhudumiwe€¦ · 3.0 TARGET AUDIANCE5 4.0 METHODOLOGY/TOOLS6 5.0 COVERAGE 8 6.0 ... task force comprising of different officials from ... ZONE REGIONS TARGET AUDIANCE TOOLS

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AWARENESS PROGRAM FOR THE NATIONAL MICROFINANCE POLICY 2017 AND MICROFINANCE ACT 2018

#elimikauhudumiwe

Wizara ya Fedha na Mipango

LIST OF ABBREVIATIONS 11.0 INTRODUCTION 32.0 OBJECTIVES OF THE PROGRAM 53.0 TARGET AUDIANCE 54.0 METHODOLOGY/TOOLS 65.0 COVERAGE 86.0 COORDINATION 87.0 FACILITATION 88.0 IMPLEMENTATION PLAN 99.0 MONITORING AND FEEDBACK 20

CONTENT

1Wizara ya Fedha na Mipango

LIST OF ABBREVIATIONS

AR Assistant RegistrarBOT Bank of TanzaniaBRELA Business Registration and Licensing AgencyCGCO Chief Government Communication OfficerCMG Community Microfinance GroupCMSA Capital Markets and Securities AuthorityCOBAT Community Banks Association of TanzaniaCO Cooperative OfficerCPAD Commissioner for Policy Analysis DepartmentDAS District Administrative SecretaryDCDO District Community Development OfficerDC District CommissionerDECO District Economic Empowerment CoordinatorDED District Executive DirectorDELC Directorate of Empowerment and Local ContentDLG Director of Local GovernmentDLS Director of Legal ServicesDPP Director of Policy and PlanningDRA Director of Regional AdministrationDRP Deputy Registrar PromotionDRR Deputy Registrar RegulatoryES Executive SecretaryAR-FCR Assistant Registrar Financial Cooperative RegulatoryFIU Financial Intelligence Unit FSDD Financial Sector Development DepartmentFSDT Financial Sector Deepening TrustHLU Head of Legal UnitHOD Head of Departments /DirectoratesMA Microfinance ActMFIs Microfinance InstitutionsMOFP Ministry of Finance and PlanningDIPSD Directorate of investment and Private Sector Development NEEC National Economic Empowerment CouncilNMP National Microfinance PolicyPED Poverty Eradication DepartmentPMO Prime Minister’s OfficePO-RALG President’s Office - Regional Administration and Local GovernmentPS Permanent SecretaryRAS Regional Administrative SecretaryRC Regional CommissionerRCDO Regional Community Development OfficerRECO Regional Economic Empowerment CoordinatorSACCOS Savings and Credit Cooperative SocietySCCULT Savings and Credit Co-operative Union League of TanzaniaTAMFI Tanzania Association of Microfinance InstitutionsTCDC Tanzania Cooperative Development CommissionTFC Tanzania Federation of CooperativesTIMAP Tanzania Informal Microfinance Association of PractitionersTIRA Tanzania Insurance Regulatory AuthorityVICOBA Village Community Bank

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AWARENESS PROGRAM FOR THE NATIONAL

MICROFINANCE POLICY

1. INTRODUCTIONFollowing launching of the National Microfinance Policy in October 2017 and enactment of the Microfinance Act 2018, the Ministry of Finance and Planning in collaboration with key stakeholders hosted a meeting to develop a comprehensive strategy on public awareness on the National Microfinance Policy 2017, the Microfinance Act 2018 and its regulations. The meeting was held at Nashera Hotel in Morogoro involving officials from MoFP, PO-RALG, BoT, NEEC, TCDC, TAMFI and FSDT, where the draft awareness concept and program were crafted.

The design of the Program was motivated by the fact that there remain gaps in the public awareness of NMP 2017 and in the newly enacted Microfinance Act of 2018. These gaps in awareness leave room for public to speculate and to build anxiety on the spirit of the NMP 2017 and the purpose of the Microfinance Act 2018. The speculations and resulting anxieties may have negative impact on the reception of NMP 2017 and the Microfinance Act 2018.

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3.0 OBJECTIVES OF THE PROGRAMThe main objective of the Program is to create awareness to the public on the National Microfinance Policy 2017, Microfinance Act 2018 and its regulations. The specific objectives of the Program are to:

i. Inform the public on importance of the Policy and the purpose of the Act and its regulations and provide general understanding of the Microfinance sub-sector;

ii. Ensure key microfinance stakeholders become aware of the new legal and regulatory framework and the changes made in order to facilitate compliance with the Act and its regulations;

iii. Make stakeholders and public aware of their roles, responsibilities and opportunities; and

iv. Raise awareness on the microfinance promotion in accordance with the Act and relevant regulations.

3.0 TARGET AUDIENCEThe awareness program targets the following groups;

a. Implementers – PO-RALG, MoFP, MA, TCDC, NEEC and BoT;

b. Users – All individuals and micro-enterprises but with specific emphasis on women, youth and people with special needs including clients of microfinance service providers;

c. Associations of service providers - including TAMFI, VICOBA FETA, TIMAP, IR-VICOBA, SCCULT, COBAT and TFC;

d. Microfinance Services Providers – Community Microfinance Groups (CMG), Microfinance Institution (Credit only), Money Lenders, Commodity Lenders, and SACCOS (Lender);

e. Microfinance service promoters such as Individual promoters and NGOs including Care International, Plan international, WAMA, Agha Khan Foundation, UYACODE, SEDIT etc;

f. Media; and

g. Other relevant stakeholders when need arises.

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INFORMATION ON:OBJECTIVE OF NEW RULES

PROCESS FOR LICENSING AND REGISTRATIONBENEFITS OF MF SERVICE

REGULATIONS ON TIERS II, III, AND IVNMP 2017 MA 2018

GENERAL REGULATIONS

RULES AROUND MF SERVICES

DEMAND OF MF SERVICESSUPPLY OF MF SERVICES USAGE OFMF SERVICES

SUPPORTING FUNCTIONS FOR USAGE OF MF SERVICES

The Market System Approach for the Awareness Program4.0 METHODOLOGY/TOOLS

To facilitate adoption of the NMP 2017 and MA 2018 and to stem a drop in supply and demand of microfinance services due to the changes in the laws and regulations, the Program utilizes a Market Systems Approach to effect action towards application for licensing and registration by microfinance service providers and to effect positive behavior towards new rules and regulations and continued usage of microfinance services by users.

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INFORMATION ON:OBJECTIVE OF NEW RULES

PROCESS FOR LICENSING AND REGISTRATIONBENEFITS OF MF SERVICE

REGULATIONS ON TIERS II, III, AND IVNMP 2017 MA 2018

GENERAL REGULATIONS

RULES AROUND MF SERVICES

DEMAND OF MF SERVICESSUPPLY OF MF SERVICES USAGE OFMF SERVICES

SUPPORTING FUNCTIONS FOR USAGE OF MF SERVICES


The Program notes that the main challenge to successful adoption of the MA 2018 and its regulations is misinterpretation and misinformation on the objectives and potential of NMP 2017 and MA 2018. This risk is present because prior to MA 2018, the rules and relationships in the subsector were mostly informal and lacked standards thus did not rely on standard information to induce usage. The Program will therefore focus on leveraging a key supporting function, information, in order to provide structured and strategic information to raise understanding and awareness that will lead to continued supply and demand of microfinance services within the new legal and regulatory framework.

Information will be provided in a direct and indirect manner with an aim to raise awareness and induce action. Where information is provided directly, it will do so through mass media and will aim to influence service providers and users of microfinance services. Where information is provided indirectly, it will do so through workshops, seminars, and meetings where various tools will be utilized including official publications, presentations, popular publications and will

aim to influence local level leaders and key implementers including regulators, promoters, and service providers.

To ensure that the objectives of the Program are achieved, different approaches and tools will be used including:

i. Workshops and seminars: these will facilitate capacity building and awareness to implementers, service providers, and users through face to face engagements. The sessions will be customized based on audience and their role to enabling successful implementation of the Microfinance Act.

ii. Publications: these publications will be distributed physically via workshops and seminars but also electronically via email, websites, and social media. The publications will have information on the rules and regulations and also offer some direction on the process for registration and licensing. Among the publications include:

• NMP 2017, MA 2018 and its regulations


• Popular version of the rules and regulations

• Cartoon booklet

• Fliers and posters

• Supplementary publications

iii. Media: this is an important channel for the Awareness Program, particularly in reaching the users of microfinance services and influencing behavior change across all the actors, including regulators, implementers, service providers, and promoters. The Awareness Program will use various mass media and local channels including television, radio, newspaper ads and articles, social media, websites etc. with specific intention that each channel will be effective in reaching a specific set of audience.

5.0 COVERAGEThe Program is expected to cover all regions of Tanzania Mainland by grouping them in eight zones. The zones are Coast Zone (Dar es Salaam, Pwani, Morogoro); The North Zone (Arusha, Manyara, Tanga, Kilimanjaro); Lake Zone 1 (Mwanza, Mara, Kagera); Lake Zone2

(Shinyanga, Simiyu, Geita); Western Zone (Kigoma, Katavi, Tabora) Southern Highlands (Mbeya, Rukwa, Songwe, Njombe); and the Southern Zone (Mtwara, Lindi, Ruvuma). The team may conduct the Program to a specific region or group where deemed necessary.

6.0 COORDINATIONIn order to ensure effective coordination of the awareness program MOFP will continue to lead the implementation. The MoFP formed a task force comprising of different officials from various Ministries and Government Agency/Institutions from PO-RALG, TCDC, NEEC and BoT for the purpose of developing and implementing awareness program.

7.0 FACILITATIONThe Ministry will partner with the Financial Sector Deepening Trust (FSDT) and other institutions in the implementation of this program, specifically in development, coordination and co-financing.


IMPLEMENTATION PLAN OF AWARENESS PROGRAM FOR NATIONAL MICROFINANCE POLICY, 2017 AND MICROFINANCE ACT, 2018

ZONE REGIONS TARGET AUDIANCE

TOOLS AND SCOPE

ROLES KPI DURATION

Dodoma Dodoma •Official launch of the Awareness Program including presentation to Management OR-TAMISEMI, PMO, KILIMO, MOFP and NEEC (PSs, GOV, ES, RECO, FIU)

•HODs and Technical Officers including GCOs of OR-TAMISEMI (DPP, DLG, DLS DRA) PMO (MUSB, DPP), KILIMO (DPP, DLS USHIRIKA), MOFP (CPAD, FSDD, DLS, PED, DPD, CGCO) and NEEC (DELC)

•Launch speech of the Program

•To officiate the implementation of the Program

•To champion the implementation process

•o promote microfinance subsector

•Oversee the implementation of NMP 2017 and compliance of MA 2018 and its Regulations

150 participants attending the launch

December 2019

HODs and Technical Officers of TAMISEMI (DLG, DLS, DPP, DRA), MOFP (FSDD, DLS), TCDC (DRR-FCR, DRP, HLU, DPP) and BOT (DFSS, DERP, DLS)

•Presentation on NMP, MA and Regulation

•Issuing directives, circular and regulations

•Oversee compliance of MA 2018 and its Regulations

Awareness program through mass media i.e Tv, Radio, Social •Documentaries, Short clips, Infographics, Articles, Photo, Mentions.

Central Dodoma, Singida and Iringa

Regional Administration

•RC, RAS, DCs, DAS and DED

•ARs

•Presentation on NMP, MA and Regulations

•To play delegated role of registering and monitoring of tier IV as per Microfinance Act

•To promote and coordinate microfinance activities

•Assessment, monitoring and reporting

•To assign specific target to LGAs

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Regional Administrators trained

January 2020

8.0 IMPLEMENTATION PLANA Program implementation plan is provided in Annex 1

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TOOLS AND SCOPE

ROLES KPI DURATION

Central Dodoma, Singida and Iringa

•Technical Officers

•RECO, RCDO, DECOs, COs, DCDOs, Legal Officers and Trade Officers

•Workshop presentation (NMP, MA and Regulations)

•To build capacity of relevant officials at ward and village level

•To promote and coordinate microfinance activities

•To build capacity of CMGs to comply with registration

•To monitor, evaluate and report implementation progress

109

Technical Officers

trained

January 2020

Microfinance Service providers (MF Companies, Money Lenders,

Promoters of Microfinance Service Providers


•To provide micro-finance services in compliance with the Act

•To comply with the Microfinance Act, Regula-tions, guidelines, directives and circulars

•To provide finan-cial education to their clients

•Promote forma-tion and opera-tions of microfi-nance services providers in line with Regulations

50

Owners of MF and 100 Promoters

January 2020

Consumers: members of CMGs, MFIs, SACCOS (Women, Youth and People with Special Needs)


•To understand consumer protec-tion principles

•To ensure that they obtain microfinance services from registered or licensed micro-finance service providers

200 of targeted audience attended

January 2020

Coast Zone

Dar es Sa-laam, Pwani and Moro-goro


•RC,RAS,DCS,DAS and DED

•ARs


•To supervise and coordinate the implementation process



63


January 2020


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TOOLS AND SCOPE

ROLES KPI DURATION

Technical Officers

•RECO, RCDO, DECOS, COS,DCDOs, BRELLA, Legal Officers and Trade Officers, Promoters

•Workshop presentation (NMP, MA and Regulations)


•To build capacity of CMGs to comply with the Act (Sect. 28)

•To monitor and evaluate implementation process

126

Technical Officers

trained

January 2020

Owners of MF Companies, Money Lenders


•Presentation (NMP, MA and Regulations)

•MFIs to register institutions based on regulations

•MFIs to abide to legal system MFIs to support policy, act and regulations awareness to the users

•Promote formation and operations of microfinance services providers in line with Regulations and guidelines

200

Owners of MF Companies, Money Lenders, SACCOS

200

Individual and NGO Promoters attended

January 2020

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TOOLS AND SCOPE ROLES KPI DURATION

Consumers: CMGs, MFIs, SACCOS (Women, Youth and People with Special Needs)


•To understand consumer protec-tion principles

•To ensure that they obtain microfinance services from registered or licensed micro-finance service providers

North Zone Arusha, Manyara, Tanga and Kilimanjaro


•RC, RAS, DCS, DAS and DED

•ARs





96


February 2020

Technical Officers

•RECO, RCDO, DECOS, COS, DCDOs, BRELLA and Trade Officers, Promoters

•Workshop (NMP, MA and Regulations)






Presentation (NMP, MA and Regulations)


•MFIs to abide to legal system

•MFIs to support policy, act and regulations awareness to the users

Promote formation and operations of microfinance services providers in line with Regulations and guidelines

400


200


February 2020


13

14

15



•Presentation on NMP, MA, Regulations and guidelines

February 2020

Lake zone (A)

Mwanza, Geita and Kagera

•Regional Administration


•ARs





67


January 2020

Technical Officers

•RECO, RCDO,DECOS, COS,DCDOs, BRELLA and Trade Officers, Promoters

Workshop (NMP, MA and Regulations)




227

Technical Officers

trained

January 2020



(Individual promoters and NGOs including Care International, Plan international, WAMA, Agha Khan Foundation, UYACODE, SEDIT etc;





Promote forma-tion and operations of microfinance services providers in line with Regula-tions and guidelines

400


200


January 2020



•To understand consumer protection principles

•To ensure that they obtain microfinance services from registered or licensed microfinance service providers

200 Consumers attended

January 2020


16



Western zone

Kigoma, Katavi and Tabora



•ARs





61


February 2020

Technical Officers

•RECO, RCDO, DECOS, COS,DCDOs, BRELLA and Trade Officers, Promoters

•Workshop (NMP, MA and Regulations)




116

Technical Officers

trained

February 2020


Promoters of Mi-crofinance Service Providers






400

Owners of MF Companies, Money Lenders, SACCOS 2020

No of targeted audience attended

February 2020

Consumers: CMGs, MFIs, SACCOS

(Women, Youth and People with Special Needs)





February 2020


17



Southern Highlands

Mbeya, Rukwa, Songwe and Njombe



•ARs





67


February 2020

Technical Officers

•RECO, RCDO,DECOS, COS,DCDOs, BRELLA and Trade Officers, Promoters





123

Technical Officers

trained

February 2020


Promoters of Mi-crofinance Service Providers



•MFIs to abide to legal system MFIs to support policy, act and regulations awareness to the users


400


February 2020






February 2020


18



Southern Zone

Lindi, Mtwara and Ruvuma



•ARs





62


February 2020

Technical Officers

•RECO, RCDO, DECOS, COS,DCDOs, BRELA and Trade Officers, Promoters





121

Technical Officers

trained

February 2020

•Owners of MF Companies, Money Lenders, SACCOS

•Promoters of Microfinance Service Providers




•MFIs to abide to legal system -



400



February 2020






February 2020


19



General Public

All regions Implementers, users, microfinance associations and service providers

Mass Media, Social media, Television, Radio, Print media & blogs

To comply with the Policy, Act & Regulation

80 percent December 2019- June 2020

SUMMARY

S/N ZONE REGIONS DURATION

1 Central Zone Dodoma, Singida and Iringa JANUARY 2020

2 Coast Zone Dar es Salaam, Pwani and Morogoro

3 Lake Zone (A) Mwanza, Geita and Kagera JANUARY 2020

3 Lake Zone (B) Simiyu, Shinyanga and Mara

5 Southern highlands Mbeya, Rukwa, Songwe and Njombe

6 North zone Arusha, Manyara, Tanga and Kilimanjaro FEBRUARY 2020

7 Western zone Kigoma, Katavi and Tabora

8 Southern zone Mtwara, Lindi and Ruvuma FEBRUARY 2020

9 General Public All regions DECEMBER 2019- JUNE 2020


20 Wizara ya Fedha na Mipango

9.0 MONITORING AND FEEDBACK

i. Establishment of a Monitoring Team

Monitoring of the effectiveness of the Awareness Program in influencing capabilities of service providers either to register or to acquire the necessary license will be made on a bi-annual basis. A Monitoring Team will be established by Coordinator of the Awareness Program, namely the Ministry of Finance and Planning in close collaboration with the Facilitator, namely FSDT. The Monitoring Team will be comprised of members or representatives from the following offices or agencies: MoFP, BoT, FSDT, PO-RALG, TAMFI (and or any other relevant industry association).

ii. Data collected by Monitoring Team

The Monitoring Team will visit areas that were visited by the Awareness Program and be responsible to collect the following data:

1. The number of CMGs, MFIs, Money Lenders, promoters, and SACCOS re-ported to exist in the particular region, district, municipality, or relevant unit;

2. The number of CMGs, MFIs, Money Lenders, promoters, and SACCOS that expressed interest to register and be licensed and have started the process;

3. The number of CMGs, MFIs, Money Lenders, promoters, and SACCOS that have been registered and licensed;

4. The number of people reported to be serviced by CMGs, MFIs, Money Lenders, promoters, and SACCOS in the particular region, district, munici-pality or relevant unit;

The Monitoring Team will also conduct interviews with key persons to assess effectiveness of Awareness Program and its tools, given the performance of registration and licensing and continued usage of microfinance services. The interviews will collect feedback on the Awareness Program given the specific contexts.

The following persons, among others, may be interviewed

1. Focal Person

2. Assistant Registrar of Cooperatives

3. Cooperative Society Officer

4. District Community Development Officer

5. Local promoters

6. Users/consumers of microfinance services, including youth, women, disabled, enterprises, and farmers.

iii. Feedback on progress from monitoring results.

Following the collection of data and insights, the Monitoring Team will provide a report on the monitoring results to the Coordinator and Facilitator and will be further shared to Awareness Program member institutions. The report will be an important document to inform further decision on the Awareness Program. The Coordinator and other Awareness Program member organization can hold an information and feedback session with stakeholders to inform on progress.

iv. Timing for monitoring and feedback

It is recommended but subject to availability that the first monitoring visit take place in March/April 2020 and the second one in September/October 2020. The visit areas will be determined by the Monitoring Team once established.

It is further recommended that information and feedback sessions, which will also potentially inform on any changes, be held in May/June 2020 and November/December 2020.

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Kwa taarifa zaidi wasiliana naWizara ya Fedha na Mipango:

Treasury Square Building18 Jakaya Kikwete Road

P.O.Box 2802, 40468 DodomaSimu: +255 26 2160000Tovuti: www.mof.go.tz

Kwa kushirikiana na

#sajilikikundi #chukualeseni #toahuduma

@BankofTanzaniaOfficial

@BankOfTanzania

bankoftanzania

Documents

#elimikauhudumiwe€¦ · 3.0 TARGET AUDIANCE5 4.0 METHODOLOGY/TOOLS6 5.0 COVERAGE 8 6.0 ... task force comprising of different officials from ... ZONE REGIONS TARGET AUDIANCE TOOLS