2
April 29, 2013 | Vol. 8, Issue 18 - 40.0% - 29.2% 10+ Stars ///EMPLOYEE SPOTLIGHT SHARON KLIMUCK 25 years Position: COO/General Manager Favorite thing about working at Desert Mountain? Our teamwork and leadership spirit. What has been your favorite experience at Desert Mountain so far? The opening of Chiricahua Clubhouse What words best describe you? Southern Ease, Fun, Driven, Focused What do you do in your free time? Golf, grandchildren and hunting Who has been an inspiration in your life? My Dad. He is the best! What words do you live by? Let’s get them before they get us. If you had 10 extra dollars what would you buy? Another country iTunes download. What superpower would you like to have? The ability to disappear when needed and required. What is something you’ve always wanted to try? Flying an airplane! FAVORITES FAVORITES FAVORITES FAVORITES Music: Country—Blake Shelton TV Shows: Game of Thrones and The Voice Movie: Tombstone with Kurt Russell & Val Kilmer Restaurant: Eddie V’s Meal: Steak and Lobster Books: First Things First by Stephen Covey and Good to Great by Jim Collins Phone App: Yelp! Employee Spotlight Robert Jones 15 YEARS MEMBER LOYALTY: CURRENT NPS MARCH WIG 71.9% In the latest survey, members ranked Desert Mountain a 10—here is why... Our employees here at Desert Mountain are fantastic! -Angela Johnson I think all Golf employees are quite friendly, professional and service-oriented.—David Reese This place is awesome!!! The facilities are first class and we are beginning to move beyond just golf and adding amenities to attract younger members.—David Honerkamp The service at DM continues to be outstanding. In the 12 plus years we have been mem- bers, there have been almost no “less than ideal” service encounters.—George Kuehn I have been happy since 1988. —Michael Honkamp In addition to excellent food and beverage service, my re- cent experiences at the Per- formance Center have been outstanding.—Bruce Cottrell Bob Jones and the Leadership have set a standard that we have enjoyed for most of two decades. It is a great place with great people.—Roger Greaves For those of us who are fortu- nate enough to be members here and enjoy the natural beauty and the vision of an adult playground, how can we not be thankful? - Brad Lay I have lived here for 17 years and have never been unhappy. William Rooke DM is the best kept secret in the universe.—Douglas Baldwin Our daughter’s wedding was the most perfectly executed “Party” we have ever hosted here.—Cheryl Mahaffey DM is the best run club I have belonged to.—Michael Ravin DM is so beautiful. The staff is top notch. We are living the dream! - Kelli Caster Everything is absolutely first class.—Thomas Walsh New member. I feel staff have approached us to introduce themselves and make us feel welcome.—Marilyn Price The staff at Desert Mountain are a credit to all concerned. Just a great place; maybe the best in the world. R. Neitune I hosted 3 guests for several days. Our first meal was at Apache for dinner and the whole dining experience was superb. We had dinner at Constantino’s another night and from beginning to end, our experience was nothing short of excellent. I am very proud to be a part of DM and my guests truly enjoyed them- selves.—Buddy Goodman Members Services is at the top of my list regarding bene- fits of DM membership. They do everything and with a smile. They make our lives easier; I just love those gals. Give them kudos; my husband and I are huge fans of the Member Services team! -Mark and Torri Savoff In writing this, I am sure I speak for every Desert Mountain employee that has ever been confronted by a job issue, a personal problem, or a personnel issue. The open door policy from the moment you walk into HR is uplifting. The team that Keli Greenberg, Executive Director of Human Resources, has surrounded herself with is second to none. When you have a problem at Desert Mountain you go to Keli G. She may have a line out her door due to the fact that she is the "Mother of the Mountain" when it comes to getting to the bottom of a problem and finding the solution to move forward. Her ability to listen, stay calm, take the pilots pause and turn most situations into a win-win outcome is amazing and inspiring. So many of the staff can recall when Keli stopped what she was working on and gave her utmost attention to fix a problem. This is why Keli Greenberg stands tall as the Manager of the Week. -Matt Wooldridge, Director of Spa, Fitness & Tennis $25 I’m going to have a party off-site for the “Cart Boys”. Dan Grenz, CG Outside Services

EMPLOYEE SPOTLIGHT Robertcareers.desertmountain.com/files/04_29_2013.pdfGood to Great by Jim Collins Phone App: Yelp! Employee Spotlight Robert Jones 15 YEARS MEMBER LOYALTY: CURRENT

  • Upload
    others

  • View
    5

  • Download
    0

Embed Size (px)

Citation preview

Page 1: EMPLOYEE SPOTLIGHT Robertcareers.desertmountain.com/files/04_29_2013.pdfGood to Great by Jim Collins Phone App: Yelp! Employee Spotlight Robert Jones 15 YEARS MEMBER LOYALTY: CURRENT

April 29, 2013 | Vol. 8, Issue 18 - 40.0%

- 29.2%

10+ Stars ///EMPLOYEE SPOTLIGHT

SHARON KLIMUCK

25 years

Position: COO/General Manager Favorite thing about working at Desert Mountain? Our teamwork and leadership spirit. What has been your favorite experience at Desert Mountain so far? The opening of Chiricahua Clubhouse What words best describe you? Southern Ease, Fun, Driven, Focused What do you do in your free time? Golf, grandchildren and hunting Who has been an inspiration in your life? My Dad. He is the best!

What words do you live by? Let’s get them before they

get us.

If you had 10 extra dollars what would you buy?

Another country iTunes download.

What superpower would you like to have? The ability

to disappear when needed and required.

What is something you’ve always wanted to try? Flying

an airplane!

FAVORITESFAVORITESFAVORITESFAVORITES Music: Country—Blake Shelton TV Shows: Game of Thrones and The Voice Movie: Tombstone with Kurt Russell & Val Kilmer Restaurant: Eddie V’s Meal: Steak and Lobster Books: First Things First by Stephen Covey and Good to Great by Jim Collins Phone App: Yelp!

Employee Spotlight

Robert

Jones 15 YEARS

MEMBER LOYALTY: CURRENT NPS MARCH WIG 71.9%

In the latest survey, members ranked Desert Mountain a 10—here is why...

Our employees here at Desert Mountain are fantastic! -Angela Johnson I think all Golf employees are quite friendly, professional and service-oriented.—David Reese This place is awesome!!! The facilities are first class and we are beginning to move beyond just golf and adding amenities to attract younger members.—David Honerkamp The service at DM continues to be outstanding. In the 12 plus years we have been mem-bers, there have been almost no “less than ideal” service encounters.—George Kuehn I have been happy since 1988.—Michael Honkamp In addition to excellent food and beverage service, my re-cent experiences at the Per-formance Center have been outstanding.—Bruce Cottrell Bob Jones and the Leadership have set a standard that we

have enjoyed for most of two decades. It is a great place with great people.—Roger Greaves For those of us who are fortu-nate enough to be members here and enjoy the natural beauty and the vision of an adult playground, how can we not be thankful? - Brad Lay I have lived here for 17 years and have never been unhappy.—William Rooke DM is the best kept secret in the universe.—Douglas Baldwin Our daughter’s wedding was the most perfectly executed “Party” we have ever hosted here.—Cheryl Mahaffey DM is the best run club I have belonged to.—Michael Ravin DM is so beautiful. The staff is top notch. We are living the dream! - Kelli Caster Everything is absolutely first class.—Thomas Walsh

New member. I feel staff have approached us to introduce themselves and make us feel welcome.—Marilyn Price The staff at Desert Mountain are a credit to all concerned. Just a great place; maybe the best in the world. —R. Neitune I hosted 3 guests for several days. Our first meal was at Apache for dinner and the whole dining experience was superb. We had dinner at Constantino’s another night and from beginning to end, our experience was nothing short of excellent. I am very proud to be a part of DM and my guests truly enjoyed them-selves.—Buddy Goodman Members Services is at the top of my list regarding bene-fits of DM membership. They do everything and with a smile. They make our lives easier; I just love those gals. Give them kudos; my husband and I are huge fans of the Member Services team! -Mark and Torri Savoff

In writing this, I am sure I speak for every Desert Mountain employee that has ever been confronted by a job issue, a personal problem, or a personnel issue. The open door policy from the

moment you walk into HR is uplifting. The team that Keli Greenberg, Executive Director of Human Resources, has surrounded herself with is second to none. When you have a problem at Desert Mountain you go to Keli G. She may have a line out her door due to the fact that she is the "Mother of the Mountain" when it comes to getting to the bottom of a problem and finding the solution to move forward. Her ability to listen, stay calm, take the pilots pause and turn most situations into a win-win outcome is amazing and inspiring. So many of the staff can recall when Keli stopped what she was working on and gave her utmost attention to fix a problem. This is why Keli Greenberg stands tall as the Manager of the Week.

-Matt Wooldridge, Director of Spa, Fitness & Tennis

$25

I’m going to have a party off-site for the “Cart Boys”.

—Dan Grenz, CG Outside Services

Page 2: EMPLOYEE SPOTLIGHT Robertcareers.desertmountain.com/files/04_29_2013.pdfGood to Great by Jim Collins Phone App: Yelp! Employee Spotlight Robert Jones 15 YEARS MEMBER LOYALTY: CURRENT

Save the Date

Jim Flick Performance Center Dedication Ceremony Wednesday, May 8

Day of the Stars Banquet

Day of the Stars Banquet

Day of the Stars Banquet

Day of the Stars Banquet

Thursday, May 9Thursday, May 9Thursday, May 9Thursday, May 9

10:30am10:30am10:30am10:30am----2:00pm2:00pm2:00pm2:00pm

@ Sunset Terrace@ Sunset Terrace@ Sunset Terrace@ Sunset Terrace

Scholarship Application

Deadline

Friday, May 31

azfoundation.org

Mountain Mountain Mountain Mountain ManiaManiaManiaMania

May 1-4

Job Hotline

480.595.4150

Assistant Chief Engineer

Night Housekeeping Super

Attention Parents Interested in Foothills Academy:

Community Meeting to discuss the

addition of a Kindergarten class starting Fall 2013-2014.

Agenda: -Foothills Academy History -What kindergarten at FA might look like -Possible locations for the first year, and going forward -Start up costs -Community support assessment When: Wednesday, May 1st 5:00pm Where: Foothills Academy College Preparatory (middle and high school campus) —7191 E Ashler Hills Drive, Scottsdale 85266

RSVP: Foothills Academy

Elementary Campus 480.292.9819

Scott Nettles APH

From: Tim Loving

Ramon Dominguez HSKP

From: Theresa Beall

Dan Sewalk CG

From: Mike Cook

Ruslan Mamedov CHIR

From: Jason Barber

THANK YOU $25

as selected by Keith Hershberger,

Agronomist North in a blind drawing

HAPPY BIRTHDAY

Monday, April 29 Roberto Torres, GER Equip Op I

Tuesday, April 30 Mark Thush, Director of Retail

Isai Avitia, OLW Greenskpr Wednesday, May 1

Amalia Alejo Moreno, Night Cleaner Mike Biondo, Club Maint Eng III

Rutilio Santiago Reyes, CHIR Equip Op II Cheryl Korwin, Fitness Instructor

Thursday, May 2 Jared McIntyre, CG Outside Svcs Ivan Jimenes, CHIR Greenskpr

Reinaldo Castellano Martinez, OLW Greenskpr Saturday, May 4

Richard Rowell, REN Mechanic III Sunday, May 5

Brittany Hayes, OLW Server Joshua Holecheck, OLW Server Matthew Furrey, OLW Cook II

Zenaido Santiago Reyes, GER Asst GC Super II Monday, May 6

Joe Worrell, CG Chef de Cuisine Robin Peacock, Wine Store Super

Matt Gorden, REN Golf Pro Paul Lal, COCH Greenskpr

HAPPY ANNIVERSARY

Monday, April 29

No Anniversaries

Tuesday, April 30

Juliana Meraz de Avitia, APH Equip Op I, 4 years

Saturday, May 4

Keith Hershberger, Agronomist North, 9 years

Carl Niewiemski, REN Lckr Rm Attend, 17 years

Sunday, May 5

Jose Uribe, CHIR Cook III, 9 years

Monday, May 6

No Anniversaries

Pick up your $15 gift card or (2) movie passes in HR

within 30 days!

Gina Stanley, Chiricahua

Server, has taken an unusual path home. Gina first became associated with Desert Mountain during the Schwab Cup. She worked four days through a temp agency and assisted

Constan�no’s during the very busy week. At the conclusion of her brief �me, I saw some-thing special in her and wanted her to be part of our team. Unfortunately, we didn’t have a spot at the �me. However, a month or so later, a posi�on opened at Apache, I made a recommenda�on, and she was brought on board. She worked hard for several months with Josh [Gilchrist] and the Apache Team.

Within the last month, Gina made a transi�on to the Chiricahua Clubhouse, where she works as both a Chiricahua Grill Server and Constan-�no’s Server. She has received dozens of posi�ve comment cards in a short period of �me. In addi�on, without exaggera�on, every night I have a member pull me aside and tell me how wonderful she is. Lastly, just a few days ago, I received an e-mail from a member sta�ng “I want to par�cularly men�on the great a1tude and professionalism of Gina Stanley. She is a wonderful addi�on to your staff.” Gina, thank you for joining our team and “WELCOME HOME!!!”.

-Bill Sychtysz, CHIR Restaurant Manager

$25

Chase Raines, REN Outside Services Super, and the

entire Renegade Out-side Services staff have been extremely busy as the traffic has picked up at Renegade, the Performance Center, and the Hideout. With several seasonal

employees leaving for the year, Chase and his team have stepped up and continued to run a smooth outside operation with a much smaller staff. Thanks, Chase and the rest of the Renegade Outside Services staff, for all your help!

-Patrick O’Hara, Assist Head Golf Pro

$25

Ivan Aziel JimenesIvan Aziel JimenesIvan Aziel JimenesIvan Aziel Jimenes

Born March 15, 2013 8 lbs 14 oz 22 1/4 in

Proud Father Ivan Jimenes, Ivan Jimenes, Ivan Jimenes, Ivan Jimenes,

CHIR GreenskeeperCHIR GreenskeeperCHIR GreenskeeperCHIR Greenskeeper

WELCOME

Over $44,000 has been donated to the DMCF scholarship fund!

Complete the application online at www.azfoundation.org by Friday, May 31 to qualify for Fall 2013 education funding. Please see HR for any assistance in the application process. The HR computer room is also available to all applicants.

Education Scholarship Deadline Approaching