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Signature of the tenderer with Stamp Page 1 of 11 No. 799-D/ESICMCH/SNR/Laundry/Genl-2017 Date: 11/02/2020 Invitation of Open Re-tender for providing laundry services The Dean, ESIC Medical College Hospital, Sanathnagar, Hyderabad, re- invites open Re-tender under double-bid system for providing laundry services at ESIC Medical College Hospital, Sanathnagar, Hyderabad” as per details mentioned in Annexure II attached herewith. The “Tender Documentsare available online as per schedule and comprises of the Terms and Conditions of Contract (Annexure I), the Tender details (Annexure-II), the Tender Application Form (Annexure III) proforma for quoting rates (Annexure IV) and Undertaking (Annexure V). If the tenderers are in a position to quote for the contract in accordance with the requirements stated in the attached schedule/annexures, they may submit their quotations online. Tenderers are requested that, before quoting their rates or filing tender, the tender form may please be read out thoroughly (line by line), otherwise purchaser will not be held responsible for any error / oversight of the tenderer. The present tender is in standard form. Hence, applicability of certain clauses to the tenderer may depend on specific facts/ circumstances related to the tender. So, Tenderers are requested to ignore such clause /clauses, which is/are not applicable in the instant case. In case of any doubt, the same may be got clarified in the pre-bid meeting. All payments shall be made by Demand Drafts drawn in favour of ESI Fund A/c No.1, payable at Hyderabad. Cheques/cash will not be accepted. If any modification of the schedule is considered necessary, you should communicate the same by means of separate letter to be submitted at the time of pre-bid meeting to be held as detailed in Annexure I. The Dean, ESIC Medical College Hospital, Sanathnagar, Hyderabad, does not pledge himself to accept the lowest or any tender and reserves to himself the right of accepting the whole or any part of the tender or portion of the quantity offered and the tenderer shall supply the same at the rate quoted by them. Acceptance by the purchaser shall be communicated in due course. The successful bidder shall comply with the instructions contained in the said communication immediately / when asked for. Dean EMPLOYEES’ STATE INSURANCE CORPORATION SANATHNAGAR, HYDERABAD500 038 (Ministry of Labour&Employment, Govt.of India) E-Mail: [email protected]

EMPLOYEES’ STATE INSURANCE SANATHNAGAR, HYDERABAD … · 2020-04-14 · Sanathnagar, Hyderabad to forfeit the EMD deposited by me/us if any delay occur on my/agent s part or fails

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Page 1: EMPLOYEES’ STATE INSURANCE SANATHNAGAR, HYDERABAD … · 2020-04-14 · Sanathnagar, Hyderabad to forfeit the EMD deposited by me/us if any delay occur on my/agent s part or fails

Signature of the tenderer with Stamp Page 1 of 11

No. 799-D/ESICMCH/SNR/Laundry/Genl-2017 Date: 11/02/2020

Invitation of Open Re-tender for providing laundry services

The Dean, ESIC Medical College Hospital, Sanathnagar, Hyderabad, re-

invites open Re-tender under double-bid system for providing laundry services at

ESIC Medical College Hospital, Sanathnagar, Hyderabad” as per details mentioned

in Annexure II attached herewith. The “Tender Documents” are available online as

per schedule and comprises of the Terms and Conditions of Contract (Annexure I),

the Tender details (Annexure-II), the Tender Application Form (Annexure III)

proforma for quoting rates (Annexure IV) and Undertaking (Annexure V). If the

tenderers are in a position to quote for the contract in accordance with the

requirements stated in the attached schedule/annexures, they may submit their

quotations online.

Tenderers are requested that, before quoting their rates or filing tender, the tender

form may please be read out thoroughly (line by line), otherwise purchaser will not

be held responsible for any error / oversight of the tenderer.

The present tender is in standard form. Hence, applicability of certain clauses to the

tenderer may depend on specific facts/ circumstances related to the tender. So,

Tenderers are requested to ignore such clause /clauses, which is/are not applicable in

the instant case. In case of any doubt, the same may be got clarified in the pre-bid

meeting. All payments shall be made by Demand Drafts drawn in favour of ESI

Fund A/c No.1, payable at Hyderabad. Cheques/cash will not be accepted.

If any modification of the schedule is considered necessary, you should

communicate the same by means of separate letter to be submitted at the time of

pre-bid meeting to be held as detailed in Annexure I.

The Dean, ESIC Medical College Hospital, Sanathnagar, Hyderabad, does not pledge

himself to accept the lowest or any tender and reserves to himself the right of

accepting the whole or any part of the tender or portion of the quantity offered and

the tenderer shall supply the same at the rate quoted by them.

Acceptance by the purchaser shall be communicated in due course. The successful

bidder shall comply with the instructions contained in the said communication

immediately / when asked for.

Dean

EMPLOYEES’ STATE INSURANCE CORPORATION SANATHNAGAR, HYDERABAD–500 038 (Ministry of Labour&Employment, Govt.of India)

E-Mail: [email protected]

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Signature of the tenderer with Stamp Page 2 of 11

THE TENDERER IS REQUESTED TO FOLLOW THE CHECK LIST AT THE TIME OF

SUBMISSION OF TENDER DOCUMENT WITHOUT WHICH THE OFFER IS LIABLE

TO BE CANCELLED.

CHECK LIST

1 Earnest Money Deposited by

Demand Draft only

(Rs /-)

Whether uploaded [Yes/No] Whether original

Demand Draft

submitted [Yes/No]

2 Valid Trade Licence Whether uploaded [Yes/No]

3 PAN Card

Whether uploaded [Yes/No]

4 GST Registration Certificate Whether uploaded [Yes/No]

5 Registration Certificate under

Shops and Establishment Act.

Whether uploaded [Yes/No]

6 Experience for providing

laundry services for at least 3

years to 100 or more bedded

hospital

Whether uploaded [Yes/No]

7 Technical Bid form completely

Filled Whether uploaded [Yes/No]

8 Price Bid filled Whether uploaded [Yes/No]

9 Tender document signed on

all pages Whether uploaded [Yes/No]

10 Undertaking as per annexure V

Whether uploaded [Yes/No] Whether original

submitted [Yes/No]

11 Document showing atleast

three years experience in

providing laundry services to

100 or more bedded hospital

Whether uploaded [Yes/No]

12 Document showing proof of address of workshop

Note:

i) If valid trade licence constitutes/consists of more than one certificate/page then all the

pages are to be enclosed failing which bid is liable to be cancelled.

ii) In case any licence expires within the period of submission of tender, an application

towards renewal of the same should be uploaded along with the last licence, and attested

photocopies of the same may be submitted. The renewed licence is to be submitted, in case

of award of the contract.

iii) The Original Demand Draft and Undertaking has to be put in a sealed cover and

dropped in the tender box. The cover should be super scribed ‚EMD in respect of Re-tender

for providing laundry services‛.

DEAN

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Signature of the tenderer with Stamp Page 3 of 11

Enclosures:

Annexure– I (Tender Terms & Conditions)

Annexure– II (Schedule of Requirements)

Annexure– III (Tender Application Form)

Annexure– IV (Proforma for quoting rates)

Annexure- V (Undertaking)

Annexure I

TERMS AND CONDITIONS FOR Open RE-TENDER ENQUIRY FOR PROVIDING

LAUNDRY SERVICES

PART-A.

Schedule of Tender dates and details

Re-tender document available at ESIC website / e-procurement portal

https://eprocure.gov.in/ eprocure/app

13-04-2020 to 04-05-2020

Pre-Bid meeting 20-04-2020@ 11 AM

Last Date & Time of submission of Re-tender 04-05-2020@ 11 AM

Date & Time of Opening of Re-tender 04-05-2020 @ 11 AM

Bid Security / Earnest Money (to be sent through

Post/Dropped in the tender box in a sealed cover

along with undertaking (Annexure V))

81100/-

Performance security / Security Deposit Money 5% of the annual bid value

PART-B :

The tender document can be downloaded from www.esic.nic.in, Central Public

Procurement Portal: https://eprocure.gov.in/ eprocure/app from as per schedule. The

Bidders are advised to register themselves with e-procurement Portal at:

https://eprocure.gov.in/ eprocure/app to participate in the e- Tender. The Re-tender should

be filled online on eprocurement portal as per prescribed format. Incomplete bids are liable

for rejection. ESIC reserves the right to reject any tender without assigning any reason.

Part -C

1. EMD of Rs. 81100/- should be deposited by the bidder by using ‚SB Collect‛

under SBI Portal (www.onlinesbi.com) which shall be refunded/adjusted to bidders

without any interest after finalization of tender. Copy of receipt generated from SBI

Portal must be submitted in a sealed cover duly super scribed ‚EMD in respect of Re-

tender for providing laundry services‛ and dropped in the tender box located at ESIC

Medical College Hospital, Sanathnagar, Hyderabad 500038.

The EMD will be forfeited

(a) If a bidder withdraws his bid during the period of bid validity specified by the bidder

in the tender form. (OR)

(b) In case of a successful bidder if the bidder fails to furnish performance security: (OR).

(c) If at any stage, any of the information/declaration given/made by the bidder is found

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Signature of the tenderer with Stamp Page 4 of 11

to be false.

2. A Pre bid meeting shall be as per schedule mentioned above at Administration Branch,

Conference Hall, ESIC Medical College Hospital, Sanathnagar, Hyderabad to clarify

issues connected with the tender. Prospective bidders are invited to attend the same

3. The bidder should have workshop/facility in Twin Cities of Hyderabad / Secunderabad

4. All documents need to be self attested, stamped, scanned and uploaded. Hard copies of

the documents need not be submitted except for the Demand Draft and undertaking.

5. Price Bid:

a. Prices to be quoted in Annexure IV

b. Prices quoted must be meaningful and measurable in the context.

c. Price must be clearly shown in figures and words in Indian Currency.

d. The rates mentioned should be inclusive of freight charges, packing charges etc.

Price Quoted should be for the supply at Hospital storage, ESIC Medical College

Hospital, Sanathnagar, Hyderabad. No transportation charges will be paid by

the Hospital

e. In respect of each item, separate columns should mention the cost (inclusive of

freight and packing charges), statutory tax(es) and the total price inclusive of all

tax(es).

f. Successful tenderer shall not be entitled to any hike in prices for any reason other

than the statutory levies during the period of contract.

g. The rates quoted should not be higher than those quoted in any other

organization/institution or the M.R.P.

h. Price should be quoted without any overwriting/ erasing / cutting. Use of white

fluid/ correction tape is strictly prohibited.

6. The quantity shown in the tender can be increased or decreased to any extent depending

upon the actual requirement at the discretion of the Hospital.

7. Validity of bid for acceptance should be for a minimum period of 12 months.

8. The rates quoted should not be higher than that quoted in case of any other

organization/Institution (under taking by the tenderer to be enclosed.)

9. The Tenderer must furnish all the details in the Annexure III :

10. The contractor is to be entirely responsible for the execution of the contract in all

respects in accordance with the terms and conditions as specified in the tender

document. The contractor shall not sublet transfer or assign the contract or any part

thereof without the written permission of the Dean/competent authority. In the event

of the contractor contravening this condition, Dean/ competent authority shall be

entitled to place the contract elsewhere on the contractors account at his risk and the

contractor shall be liable for any loss or damage, which the Hospital, may sustain in

consequence or arising out of such replacing of the contract.

11. Performance security: The successful bidder has to deposit 5% of the total cost as the

performance security with Dean by using ‚SB Collect‛ under SBI Portal

(www.onlinesbi.com) which will be released after successful completion of contract.

Whenever any claim for the payment of a sum of money arises out of or under this

contract against the contractor, the Hospital shall be entitled to recover such sum by

appropriating, in part or whole the security/earnest money deposited by the

contractor, when the balance or the total sum to be recoverable, as the case may be

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Signature of the tenderer with Stamp Page 5 of 11

shall be deducted from any sum then due or which at any time thereafter may

become due to recoverable under this or any other contract with the purchaser.

Should this sum not be sufficient to cover the full amount recoverable, the contractor

shall pay to the purchaser on demand the remaining balance due.

12. Tenderer should have mechanical washing and drying facilities. The Dean or his

representative may visit the premises of the tenderer before award of contract to

ensure that required washing facilities are available.

13. All tenders should remain valid for acceptance for a period of twelve months from

the date of opening of the tender

14. The contract / tender, if awarded, shall be valid initially for one year from the date

of award of Contract subject to continuous satisfactory performance and on failure

on this aspect by the contractor, the Competent Authority will reserve the right to

terminate the contract. The period of the contract can be extended for further period

at the discretion of the Competent Authority

15. The bidder shall have atleast 3 (three) years experience of providing laundry services

to 100 or more bedded hospital and documentary evidence shall be submitted in

support thereof along with the tender document.

16. In the event of any violation of laws, rules, statutory provisions by the contractor,

this will amount to breach of contract and in such case, the hospital will have the

right for terminating the contract, forthwith, without giving any notice or assigning

any reason

17. The contractor shall be required to submit his bill in triplicate month-wise by 7th of

the subsequent month for further action and payment shall be released as per the

terms & conditions, less deduction at source of Income tax at prevailing rates and

GST, if applicable. The bills shall have to be submitted with the certificate of

completion of job issued by the Sister / In Charge / unit I/C of various wards / units.

18. The tenderer shall be required to collect the used linen everyday from such places in

the hospital, and such times as may be advised to him from time to time.

19. The linen after being washed, dried and ironed shall have to be delivered back to the

respective units from where they have been collected, at such intervals that may be

prescribed to him, and in case of linen belonging to the Operation Theatre, Casualty

etc, the same shall have to be delivered back as fast as possible, but not later than one

day.

20. The tenderer / agency shall use highest grade of washing materials, reagent,

disinfectants, colouring agents, whitening agents, etc. for maintaining proper

washing durability of the linen and attaining adequate disinfection.

21. Woollen items and blankets shall essentially be dry washed and any other items

requiring special treatments due to the nature of fabric shall have to be treated

accordingly

22. If any item / linen is delivered damaged / detoriated / torned after being handled /

washed / dried / treated / ironed by the tenderer / agency, the same shall be rejected

by the competent authority of the hospital. In such cases the tenderer / agency shall

have to replace the items with fresh ones of the same quality or pay the price of such

items at the relevant market price and the decision in this of the authority in this

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Signature of the tenderer with Stamp Page 6 of 11

regard shall be final and binding.

23. The tenderer / agency shall be liable to wash/ dry / iron, etc. newer linen / newer

types of linen which may be introduced in the hospital, time to time, on comparable

terms and conditions.

24. If the contractor fails to deliver the Washed linen within the period prescribed for

such delivery in the contract, the Dean may without prejudice to his right to recover

damages for breach of the contract, be entitled at his option

a. To recover from the contractor as agreed liquidated damages, and not by way

of penalty a sum equivalent to Rs 10/- per each item of linen for each day of

delay by the contractor, or

b. To get the linen washed elsewhere, without notice to the contractor, on his

account and at the risk of the contractor,

c. To purchase the linen from the market without notice to the contractor at his

expense to be recovered from his monthly bills/ performance security.

25. Dean reserves the right to reject/accept any or all tenders modifications in the terms and

conditions without assigning any reason thereof. No Correspondence will be

entertained in this regard.

26. This Security deposit will not bear any interest of whatsoever kind.

27. Each page of the Tender document should be signed and stamped by authorized

representative of Tenderer in acceptance of the terms and conditions laid down by ESIC.

28. Tender containing false, misleading information will be rejected and may also be liable

for consequences for submitting false information.

29. All personnel engaged for the Ambulance Service should be registered under ESI and

EPF and should be provided with valid ESIC Cards and EPF numbers.

30. The Dean, ESIC Medical College Hospital, Sanathnagar, Hyderabad-38 does not bind

himself to accept the lowest or any tender and reserves the right to accept or reject any or

all the tenders, either in whole or in part, without assigning any reasons for doing so.

31. The Dean may at his discretion, amend/modify the tender and/or extends the deadline

for submission of tenders at any time prior to the last date for submission of Tenders.

The Dean may for any reason at his own initiative modifies the Tender documents by

amendment and information thereof will be uploaded on Corporation’s website and

shall be binding on all concerned.

32. The competent authority reserves the right to withdraw/relax any of the terms and

conditions mentioned above.

33. All disputes relating to this tender can be legally resolved through Courts in Hyderabad

only.

34. Responsibility for executing Contract: The Supplier is to be entirely responsible for the

execution of the contract in all respects in accordance with the terms and conditions as

specified in the acceptance of tender.

35. The Supplier shall not sublet/ transfer or assign the contract to any part thereof without

the written permission of the Dean. In the event of the Supplier contravening this

condition, Dean shall be entitled to place the contract elsewhere on the Suppliers account

at his risk and the Supplier shall be liable for any loss or damage, which the Dean, ESIC

Medical College Hospital, Sanathnagar, Hyderabad, may sustain in consequence or

arising out of such replacing of the contract.

36. Recovery of sums due: Whenever any claim for the payment of a sum of money arises

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Signature of the tenderer with Stamp Page 7 of 11

out of or under this contract against the contractor, the purchaser shall be entitled to

recover such sum by appropriating, in part or whole, from the security/earnest money

deposited by the contractor, when the balance or the total sum to be recoverable, as the

case may be, shall be deducted from any sum then due or which at any time thereafter

may become due to recoverable under this or any other contract with the purchaser.

Should this sum not be sufficient to cover the full amount recoverable, the contractor

shall pay to the purchaser on demand the remaining balance due.

37. Insolvency and breach of contract: The Dean may at any time, by notice in writing,

summarily terminate the contract without compensation to the contractor in any of the

following events, that is to say:- If the contractor being an individual or if firm, any

partner in the contractor’s firm, shall at any time be adjudged insolvent or shall have a

receiving order or orders for administration of his estate made against him or shall take

any proceedings for liquidation or composition under any insolvency for the time being

in force or shall make any convenience or assignment of his efforts or enter into any

arrangements or composition with his creditors or suspend payment of if the firm be

dissolved under partnership act, or

38. If the contractor being a company shall pass a resolution or the court shall make an order

for the liquidation of the affairs or a receiver of Manager on behalf of the debenture

holder shall be appointed or circumstances shall have arisen which entitled the court or

debenture holders to appoint a receiver or Manager

39. If the supplier commits any breach of this contract not herein specifically provided for:

Provided always that such determination shall not prejudice any right of action or

remedy which shall have accrued or shall accrue thereafter to the purchaser and

provided also that the suppliers shall be liable to pay the purchaser for any extra

expenditure, he is thereby put to but shall not be entitled to any gain on repurchased.

40. Arbitration: In the event of any dispute or difference arising out of the terms and

conditions laid down in this tender, the same shall be referred to the Arbitrator

appointed by the Dean. The procedure of the Arbitration will be governed by the

provision of Arbitration Act 1996 as amended and rules framed therein under.

41. Statutory requirements

(i) Right to accept / reject: The hospital authority reserves the right to reject any or all

tender without assigning any reason whatsoever. Also, the hospital authority reserves

the right to award any or part or full contract to any successful agency at its discretion

and this will be binding on the tenderers.

(ii) Assistance to Suppliers: The suppliers shall not be entitled to assistance either, in the

procurement of raw materials required for the fulfillment of the contract or in the

securing of transport facilities.

(iii) The tenderer should have a place of business in and around Hyderabad and the

complete Postal Address, Telephone / Mobile / Fax / E-mail address, etc. should be

provided, while submitting the completed tender form.

Sd/-

Dean

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Signature of the tenderer with Stamp Page 8 of 11

ANNEXURE-II

Schedule of Requirements

Sl No

Particulars Expected quantity in a year

A B C

1 Bed sheets 194080

2 Surgeons Gowns (Blue) 14984

3 Plain towels (Green) 3179

4 Hole towels (Green Large) 23864

5 Plain towels (Medium) 24328

6 Plain towels (Small) 25693

7 Surgeons Gowns (White) 2434

8 Hole towels (White) 2094

9 Plain towels (white) 8408

10 Doctor's Shirts 441

11 Doctor's pants 394

12 Doctor's Gowns 22359

13 Hole Towel (Small) 6845

14 Patients/ Attendance Gown 9095

15 Wrapper (Dressing Sets) 4247

16 Pillow Covers 46800

17 Towel 3397

18 Blankets 18412

19 Draw Sheets 600

20 Curtains 360

21 Hand Towels(Big) 360

22 Hand Towels(Small) 360

TOTAL 412734

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Signature of the tenderer with Stamp Page 9 of 11

Annexure III

Technical Bid

1 A Name of the firm/Company

B Constitution(Proprietorship/Partnership/Company etc)

C Name of the Proprietor/Managing Partner/ Managing

Director

2 A

(i)

Full Postal Address of Office

(ii) Full Postal Address of Workshop

B Cell Phone No.

C Telephone No.

D Fax No.

E Email Id

3 Name and address of

your Bankers stating

the name in which

the Account stands

a) Name of the Bank

b) Name of the bank branch

c) Account No.

d) IFSC code

e) MICR Number

4 A PAN / GIR No.

B Goods & Service Tax Registration No.

5 Details of

earnest money

deposit

Amount (Rs.)

Receipt No and Date

6 Are you in the list of approved contractors of any other

organizations/ Institution, if any give details

8 Any other information which you consider necessary to

Furnish

Place: Signature of the tenderer

Date: Full Name

Office seal of the tenderer

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Signature of the tenderer with Stamp Page 10 of 11

Annexure IV

PRICE BID

Sl

No

Particulars

Expected

quantity in

a year

Rate

per

unit

(in Rs)

Tax per

unit

(in Rs)

Total rate

per unit

(in Rs)

Total

(in Rs)

A B C D E F=D+E G=CXF

1 Bed sheets 194080

2 Surgeons Gowns (Blue) 14984

3 Plain towels (Green) 3179

4 Hole towels (Green

Large) 23864

5 Plain towels (Medium) 24328

6 Plain towels (Small) 25693

7 Surgeons Gowns (White) 2434

8 Hole towels (White) 2094

9 Plain towels (white) 8408

10 Doctor's Shirts 441

11 Doctor's pants 394

12 Doctor's Gowns 22359

13 Hole Towel (Small) 6845

14 Patients/ Attendance

Gown 9095

15 Wrapper (Dressing Sets) 4247

16 Pillow Covers 46800

17 Towel 3397

18 Blankets 18412

19 Draw Sheets 600

20 Curtains 360

21 Hand Towels(Big) 360

22 Hand Towels(Small) 360

Grand Total G

Note:

a. The bidders have to quote for all the items.

b. For operative convenience, a single agency which is technically suitable and has

quoted for all the items (Sl No 1 to 22 of price bid) will be selected on the basis of

amount at the column No ‘G’ (‘’Grand Total”).

Place: Signature of the tenderer

Date: Full Name

Office seal of the tenderer

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Signature of the tenderer with Stamp Page 11 of 11

Annexure V

Undertaking

1. I, the undersigned certify that I have gone though the Terms & conditions mentioned

in the tender document including annexure and undertake to comply with them.

The rates quoted by me/us are valid and binding on me/us for acceptance for the

period of 6 months from date of opening of tender.

2. It is certified that rate quoted by me are the lowest quoted for any

institution/Hospital in India.

3. Earnest money deposited by me/us viz Rs. /- in the form of Demand Draft in favour

of ESIC saving Fund Account No.1 payable at Hyderabad is attached herewith and

shall remain in custody of the Dean, ESIC Medical College Hospital, Sanathnagar,

Hyderabad. I/we give the rights to Dean, ESIC Medical College Hospital,

Sanathnagar, Hyderabad to forfeit the EMD deposited by me/us if any delay occur

on my/agent’s part or fails to supply the item at the appointed place and time and of

the desired specifications.

4. There is no vigilance/CBI case or court case pending against our firm.

5. On Inspection if any article is found not as per supply order and specifications, it

shall be replaced by me/us in time as asked for, to prevent any inconvenience at

my/our own expenses.

6. I/we hereby undertake to supply the items as per specifications and directions given

in supply order within the stipulated period.

7. I/we undertake to provide guarantee/warranty as mentioned in specifications from

the date of satisfactory installation and inspection.

8. I/we understand that Dean, ESIC Medical College Hospital, Sanathnagar, Hyderabad

the right to accept or reject any or all the tenders without assigning any reasons (s)

thereof.

Place: Signature of the tenderer

Date: Full Name

Office seal of the tenderer

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Signature of the tenderer with Stamp Page 12 of 11

INSTRUCTIONS FOR ONLINE BID SUBMISSION:

The bidders are required to submit soft copies of their bids electronically on the CPP Portal, using valid Digital Signature Certificates. The instructions given below are meant to assist the bidders in registering on the CPP Portal, prepare their bids in accordance with the requirements and submitting their bids online on the CPP Portal.

More information useful for submitting online bids on the CPP Portal may be obtained at:

https://eprocure.gov.in/eprocure/app.

REGISTRATION 1) Bidders are required to enroll on the e-Procurement module of the Central Public Procurement Portal (URL: https://eprocure.gov.in/eprocure/app) by clicking on the link

“Online bidder Enrollment” on the CPP Portal which is free of charge. 2) As part of the enrolment process, the bidders will be required to choose a unique username and assign a password for their accounts. 3) Bidders are advised to register their valid email address and mobile numbers as part of the registration process. These would be used for any communication from the CPP Portal. 4) Upon enrolment, the bidders will be required to register their valid Digital Signature Certificate (Class II or Class III Certificates with signing key usage) issued by any Certifying Authority recognized

by CCA India (e.g. Sify/nCode/eMudhra etc.), with their profile 5) Only one valid DSC should be registered by a bidder. Please note that the bidders are responsible to ensure that they do not lend their DSC‟s to others which may lead to misuse. 6) Bidder then logs in to the site through the secured log-in by entering their user ID / password and the password of the DSC / e-Token.

SEARCHING FOR TENDER DOCUMENTS

1) There are various search options built in the CPP Portal, to facilitate bidders to search active tenders by several parameters. These parameters could include Tender ID, Organization Name, Location, Date,

Value, etc. There is also an option of advanced search for tenders, wherein the bidders may combine a number of search parameters such as Organization Name, Form of Contract, Location, Date, Other

keywords etc. to search for a tender published on the CPP Portal. 2) Once the bidders have selected the tenders they are interested in, they may download the required documents / tender schedules. These tenders can be moved to the respective „My Tenders‟ folder. This would enable the CPP Portal to intimate the bidders through SMS / e-mail in case there is any corrigendum issued to the tender document. 3) The bidder should make a note of the unique Tender ID assigned to each tender, in case they want to obtain any clarification / help from the Helpdesk.

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PREPARATION OF BIDS

1) Bidder should take into account any corrigendum published on the tender document before submitting their bids. 2) Please go through the tender advertisement and the tender document carefully to understand the documents required to be submitted as part of the bid. Please note the number of covers in which the bid documents have to be submitted, the number of documents - including the names and content of each of the document that need to be submitted. Any deviations from these may lead to rejection of the bid. 3) Bidder, in advance, should get ready the bid documents to be submitted as indicated in the tender document / schedule and generally, they can be in PDF / XLS / RAR / DWF/JPG formats. Bid documents may be scanned with 100 dpi with black and white option which helps in reducing size of the scanned document. 4) To avoid the time and effort required in uploading the same set of standard documents which are

required to be submitted as a part of every bid, a provision of uploading such standard documents (e.g. PAN card copy, annual reports, auditor certificates etc.) has been provided to the bidders. Bidders can use

“My Space” or „‟Other Important Documents‟‟ area available to them to upload such documents. These documents may be directly submitted from the “My Space” area while submitting a bid, and need not be

uploaded again and again. This will lead to a reduction in the time required for bid submission process.

SUBMISSION OF BIDS

1) Bidder should log into the site well in advance for bid submission so that they can upload the bid in time i.e. on or before the bid submission time. Bidder will be responsible for any delay due to other issues. 2) The bidder has to digitally sign and upload the required bid documents one by one as indicated in the tender document. 3) Bidder has to select the payment option as “offline” to pay the tender fee / EMD as applicable and enter details of the instrument. 4) Bidder should prepare the EMD as per the instructions specified in the tender document. The original should be posted/couriered/given in person to the concerned official, latest by the last date of bid

submission or as specified in the tender documents. The details of the DD/any other accepted instrument,

physically sent, should tally with the details available in the scanned copy and the data entered during bid submission time. Otherwise the uploaded bid will be rejected. 5) Bidders are requested to note that they should necessarily submit their financial bids in the format

provided and no other format is acceptable. If the price bid has been given as a standard BoQ format with the tender document, then the same is to be downloaded and to be filled by all the bidders. Bidders are

required to download the BoQ file, open it and complete the white coloured (unprotected) cells with their respective financial quotes and other details (such as name of the bidder). No other cells should be

changed. Once the details have been completed, the bidder should save it and submit it online, without changing the filename. If the BoQ file is found to be modified by the bidder, the bid will be rejected.

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6) The server time (which is displayed on the bidders‟ dashboard) will be considered as the standard time for referencing the deadlines for submission of the bids by the bidders, opening of bids etc. The bidders should follow this time during bid submission. 7) All the documents being submitted by the bidders would be encrypted using PKI encryption techniques to ensure the secrecy of the data. The data entered cannot be viewed by unauthorized persons

until the time of bid opening. The confidentiality of the bids is maintained using the secured Socket Layer 125 bit encryption technology. Data storage encryption of sensitive fields is done. Any bid document that

is uploaded to the server is subjected to symmetric encryption using a system generated symmetric key. Further this key is subjected to asymmetric encryption using buyers/bid openers public keys. Overall, the

uploaded tender documents become readable only after the tender opening by the authorized bid openers. 8) The uploaded tender documents become readable only after the tender opening by the authorized bid openers. 9) Upon the successful and timely submission of bids (i.e. after Clicking “Freeze Bid Submission” in

the portal), the portal will give a successful bid submission message & a bid summary will be displayed with the bid no. and the date & time of submission of the bid with all other relevant details. 10) The bid summary has to be printed and kept as an acknowledgement of the submission of the bid. This acknowledgement may be used as an entry pass for any bid opening meetings. 11) All documents as per tender requirement shall be uploaded online through CPP Portal Website: http://eprocure.gov.in/eprocure/app and no documents except, original demand draft towards EMD and Tender Cost will be accepted offline.

ASSISTANCE TO BIDDERS

1) Any queries relating to the tender document and the terms and conditions contained therein should be addressed to the Tender Inviting Authority for a tender or the relevant contact person indicated in the tender. 2) Any queries relating to the process of online bid submission or queries relating to CPP Portal in general may be directed to the 24x7 CPP Portal Helpdesk.

INSTRUCTIONS FOR ONLINE EMD/SECURITY DEPOSIT PAYMENT:

The bidders are required to pay EMD/Performance Security Deposit only by using by using “SB Collect”

under SBI Portal (www.onlinesbi.com).

Path for making online payment :

Click on SB Collect > select State as Telangana > Select type of Corporate/institution as Hospital >

select hospital name as ESIC Medical College Hospital > select payment category as Tenders EMD-SD

> make payment > submit acknowledgment/receipt online as well as with undertaking.