Mobile Workforce Management (MWFM) provides the ability to mobilize, dispatch and collaborate in real time. With the help of top technology stack from Oracle (i.e., Oracle MCS, MBaaS) for backend integrations, API management, connectors, storage & analytics MWFM helps to create and manage work orders and service request. It leverages Oracle Mobile Cloud Service (MCS) for enterprise-grade security, user authentication and sending real-time task related push notifications to mobile workers. With location services, a 360-degree view of employee and contextual work order location are available.

The app enables businesses to mobilize service requests, work orders, routing, booking labor, inventory, inspections manage-ment and much more; leveraging a cross-platform and mobile development platform.

The mobile workforce management application strengthens communication between disseminators and mobile workers, improving field operations control and delivering services faster and more efficiently. It provides the features that address the fundamental challenges organizations need while gaining insight into the organizations workflow. MWFM provides a real-time understanding of an employee’s day-to-day activities.

The application allows an organization to create service requests for their field workers specifying details required to perform the task. In addition, the application supports inspections and delegation of assignments to the appropriate employees. Once the request is generated, work orders are assigned to the employees. Moreover, the automation of process eliminates the paper-based process.

MWFM meets the demand of mobilizing asset-centric or paper-intensive tasks making it easy to capture oversights that could otherwise be missed and provides the capability of unifying processes and integrations across backend systems providing a simplified user experience.

With the aid of the tracking functionality, the organization can track who possesses the skills needed to accomplish the task as well as their location in proximity to the location of the work. The feature of the application displays a map view of work orders making it easy to find and track the location of the employees. It also allows employees to keep the status of each project updated with the help of sync functionality. The applica-tion can be used for viewing screens and workflows for different work orders, improving reporting capabilities.

Founded in 2000, Sofbang is an Oracle Platinum Partner provid-ing Oracle Fusion Middleware, Mobile and Cloud solutions to clients in the Public, Education and utility sectors, as well as the growing enterprise and mid-market commercial space. Our solutions help organizations reduce costs, increase revenue, enhance the end-customer experience, promoting and improv-ing productivity.

Sofbang has received multiple awards for developing innovative solutions and delivering outstanding value, we’ve also been awarded the prestigious 2015 North America Oracle Excellence Specialized Partner of the Year award for our Mobility Solution. Sofbang has mastered the art of simplifying enterprise mobility by providing an easy-to-use platform, security, analytics, toolsets and applications for a robust mobile backend as a service (MBaaS) solution using the Oracle Mobile Cloud Service (MCS).

Service Request Management

Work Order Management

Inspections Management

Inventory Management

Geocode/Routing Assignment

Booking Labor & Time Tracking

Checklists & Tasks Mgmt.

GPS & Camera Integration

Main features include:

Why Sofbang?

Founded in 2000, Sofbang is a leading solutions provider and system integrator of the Oracle Cloud Platform, Oracle Mobile and Oracle Fusion Middleware suite of products. Our “Designed for Change” solutions are built with scalability, flexibility and extendibility in mind.

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Empower Your Workforce

Mobile Workforce Management

A scalable, robust, secure integration

Flexibility to meet the ever-changing needs of organizations

Scales out the workload fluctuations

Reduces application's time to market

Reduces cost

Increases efficiency

Provides more value in the long run

MWFM offers the following:

Mobile Workforce Management is a cloud-based solution that leverages Oracle Platform as a Service.

The solution is scalable, robust, secure and, provides seamless integration with existing systems and other cloud services.

Why Sofbang’s Mobile Workforce Management Solution?

Founded in 2000, Sofbang is a leading solutions provider and system integrator of the Oracle Cloud Platform, Oracle Mobile and Oracle Fusion Middleware suite of products. Our “Designed for Change” solutions are built with scalability, flexibility and extendibility in mind.

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