13
Your step-by-step ordering instructions. EMV Card Reader Options paytrace.com

EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

  • Upload
    others

  • View
    3

  • Download
    0

Embed Size (px)

Citation preview

Page 1: EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

Your step-by-step ordering instructions.

EMV Card Reader Options

paytrace.com

Page 2: EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

pay t race .com 2

PayTrace utilizes the advanced card readers Ingenico iPP320 and custom injected encryption provided by POS Portal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires different device ordering options. Please select the device ordering option below that best describes your current Reseller relationship with POS Portal and follow the associated instructions.

If none of the above situations apply, please contact your sales associate at PayTrace.

Click on the appropriate relationship option to jump to those instructions:

• Do not have a current Reseller Account with POS Portal

• Do have a current Reseller Account and order portal with POS Portal

• Do have a current Contractual Client relationship with POS Portal

• Do have a contract with a vendor other than POS Portal and cannot order through POS Portal – Retail POS Portal page information you can provide to your merchants

Issues creating an account or ordering your device through POS Portal? [email protected] | 1-866-276-7289 | M-F 7am-5pm (PT)

Do not have a current Reseller Account with POS Portal

If you do not have an existing Reseller account with POS Portal, please click on each link below and follow the instructions in the order given.

1. Create a Reseller account with POS Portal

2. Place an order with your POS Portal account

Have a current Reseller Account and order portal with POS Portal

If you have an existing Reseller account with POS Portal, please click on the link below and follow the instructions given.

1. Place an order with your POS Portal account

Have a current Contractual client relationship with POS Portal

If you do have an existing Contractual Client relationship with POS Portal, please follow the instructions given below.

1. Contact your POS Portal Account Manager and notify them that you would like to order the PayTrace equipment package. Your Account Manager should know how to add this, but additional information is below for reference:

Page 3: EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

SET APPLICATION DOWLOADADD ANOTHER APPLICATION

CHOOSE KEY INJECTION PROCESSOR

ING, iPP320, v3, FF, PIN Pad/Card Reader/SCR/Contactless, New/Ea.(128377)

ING, iPP320, v3, FF, PIN Pad/Card Reader/SCR/Contactless, New/Ea.(128377)

Download: PayTrace, ING, iPP320, v3, FF, PIN Pad/Card Reader/SCR/CTLS, iPP320 PayTrace 1702

DATA - PayTrace90148100 (PayTrace PED)

Cancel Save

• Ingenico iPP3xx/ iSC2xx to USB | 2 Meter | Power Cable º SKU: 123015

• Ingenico iPP320/350 | Power Supply º SKU: 121498

Would you like POS Portal to perform a debit test transaction? Yes No

LOGIN | ACCOUNT

pay t race .com 3

2. When ordering your PayTrace equipment, it is very important that you DO NOT ORDER AN INJECTION (the device will not work properly if a different injection is ordered other than that which automatically comes with the Download specified above).

3. Add the required accessories identified below (if you do not have these accessories available in your Catalog, contact your POS Portal Account Manager to have them added).

a. Ingenico iPP3xx/ iSC2xx to USB | 2 Meter | Power Cable • SKU: 123015

b. Ingenico iPP320/350 | Power Supply • SKU: 121498

4. Complete your order as usual.

Create a Reseller account with POS Portal

1. Sign up with POS Portal as a reseller to be able to access purchasing privileges on their wholesale site. To do this, go to http://buy.posportal.com/ and click on LOGIN in the upper left side.

Page 4: EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

LOGIN

ALREADY REGISTERED?If you have an account with us, please log in.

|

Forgot Your Password?

Email Address *

Password *

REGISTER

pay t race .com 4

2. From there, select CREATE AN ACCOUNT under the NEW HERE? section on the left.

3. On the CREATE AN ACCOUNT page, you will need to fill in all of your contact and business information and then click REGISTER.

4. Once you register, you will be redirected to a Shopping Cart is Empty page and receive a Thanks for Signing Up email from POS Portal acknowledging their receipt of your request. The user will need to wait for POS Portal to review the request and provide an account approval. Typically, if the account application is made before 12pm Pacific during business days, they will get access when the system does a refresh at 1pm Pacific. It is recommended that resellers do this step at least 1-2 business days before they plan to order their first device from POS Portal to ensure they have the capability before the need to order.

Page 5: EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

THANKS FOR SIGNING UP!

Dear Jane Doe,

We will contact you soon to confirm your information and activate your account. When you log in to your account, you will be able to do the following:

• View pricing and availability for all POS equipment and supplies

• Place order through the site

• View past orders and re-order immediately

• Check the status or orders

• Setup and store multiple credit cards

• Make changes to your account information

• Change your password

• Store alternative addresses (for shipping to multiple locations and merchants!)

To log in when visiting our site just click Login or My Account at the top of every page, and then enter your e-mail address and password.

We’ll be in touch soon, POS Portal’s Online Store

pay t race .com 5

5. Once the account request is approved, you will receive an email notifying you the account has been activated. You may now login and start making purchases.

Page 6: EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

WELCOME TO POS PORTAL’S ONLINE STORE

Hi Jane Doe, We are pleased to inform you that your account has been ACTIVATED.

You are now able to begin using all the great features on our site! To log in when visiting our site just click Login or My Account and enter your e-mail address and password.

Attached is a direct link to the POS Portal, Inc. tax exemption certificate manager. Please fill in the required fields and follow the instructions to submit the certificate. The data will be entered through a secure site and the information is used for exemption certificate purposes only.

https://portal.certcapture.com

If you have any questions about your account or any other matter, please feel free to contact us at [email protected] or by phone at 866-276-7289.

Thank you, POS Portal’s Online Store

LOGIN | ACCOUNT

pay t race .com 6

Place an order with your POS Portal account:

1. Go to http://buy.posportal.com/ and click on LOGIN in the upper left corner.

Page 7: EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

LOGIN

ALREADY REGISTERED?If you have an account with us, please log in.

|

Forgot Your Password?

Email Address *

Password *

PayTrace

ORDER NOW

PAYTRACE IPP320 V3 USB WITH POWER SUPPLY

pay t race .com 7

2. Go to the ALREADY REGISTERED? Section on the right side of the page and login with your existing POS Portal credentials.

3. Your POS Portal My Dashboard page will display. From here, you can use the site’s search box in the upper right side of the page to search ‘PayTrace’.

4. The results will display two configurations. One option is with a non-powered USB cable and a separate Power Supply for plugging into the wall. The other option is with the Powered USB cable (currently NOT AVAILABLE). Choose the package you want and click ORDER NOW.

Page 8: EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

Product ConfigurationConfigure your hardware and ad to cart below: Application* QTY: 1IPP320 PayTrace EMV Software +$5.00

Operating System* QTY: 1PK-RGENQ4-1702B3 +$5.00

Encrypted For* QTY: 1PayTrace MSR Key +$10.00

Cable* QTY: 1Ingenico iPP3xx/ iSC2xx to USB | 2 Meter | Power Cable +$22.00

Power Supply* QTY: 1Ingenico iPP320/350 | Power Supply +$20.22

Price as configured: $

PayTrace iPP320 v3 with Power SupplyFrom: $

IN STOCKManufacturer Part #: IPP320-11P2391POSP #:128377-PT2

Get Free Shipping with PREMIER

Fast checkoutDesignated for retailRequires minimum counter space and provides easy handling

CONFIGURE THIS ITEM

ADD TO CART1QTY

pay t race .com 8

5. You will be taken to the Product Configuration page where you can adjust the quantity and add the item(s) to the cart. Manual configuration of this device is NOT available. Everything included with the PayTrace package is hardcoded into the checkout process and you do not need to select further configuration options (this may be different than other experiences where you would need to select the debit keys, etc. specific to the acquirer).

Page 9: EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

Shopping Cart

PRODUCT

PayTrace iPP320 v3 USB with Power Supply

SKU: 128377-PT2

Application:1 x iPP320 PayTrace EMVSoftware $5.00

Operating System:1 x PX-RGEN04-1702B3 $5.00

Encrypted For:1 x PayTrace MSR Key $10.00

Cable:1 x Ingenico iPP3xx/ isC2xx toUSB | 2 Meter | Power Cable $22.00

Power Supply:1 x Ingenico iPP320/350 | Power Supply $20.22

PROCEED TO CHECKOUT

PRICE SUBTOTAL

$ $

QTY

EMPTY CART UPDATE SHOPPING CART OR CONTINUE SHOPPING

Edit

1

PROCEED TO CHECKOUT

GRAND TOTAL

SUBTOTAL HANDLING

DISCOUNT CODE

APPLY

SHIPPING METHOD

United Parcel Service

CONTINUE

UPS Ground $8.59 Get free shipping with PREMIER

UPS 3 Day Select $14.81

UPS Second Day Air (By 5:30pm) $16.21

UPS Next Day Air Saver (By 5:30pm) $25.15

UPS Next Day Air Early AM (By 8:30am) $140.25

Federal Express

FedEx Ground Service $8.98 Get free shipping with PREMIER

FedEx 3 Day Express Saver $13.56

FedEx Standard Overnight (By 3:00pm) $29.94

FedEx First Overnight (By 8:30am) $138.47

pay t race .com 9

6. After adding item to cart, click on PROCEED TO CHECKOUT.

7. Complete the checkout process. There are several Shipping Method options to choose from to meet your needs (prices may vary from those shown below).

Page 10: EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

Thank you for your order from POS Portal’s Online Store.

Once your package ships we will send an email with a link to track your order. Your order details are below. Thank you again for your business.

ORDER # 9626438

pay t race .com 10

8. Review the completed order and provide Payment Method information. Upon completion of your order, you will receive a confirmation email with order details.

Retail POS Portal Page

If you have a contract with a vendor other than POS Portal and cannot order devices through POS Portal, you may share the below retail POS Portal page link and instructions with your merchant’s so they can order their own devices. Retail pricing will be charged when ordering through this method (as compared to wholesale pricing when ordering through the reseller POS Portal as described in other links and instructions).

Link to Retail POS Portal page: https://partner.posportal.com/paytrace/paytrace

Instructions:

1. Navigate to the Retail POS Portal page.

2. Click on the ‘View Bundle’ button for the USB Enabled Ingenico iPP320 PIN Pad Card Reader (you may need to scroll down to see this option).

Page 11: EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

USB enabled Ingenico iPP320 PIN Pad CardReader

Portal Advantage: $21.25/mo

Buy: $425.00

FlexiPole FirstBase Compact for IngenicoIPP320/350/310

Portal Advantage: Not Available

Buy: $59.93

VIEW BUNDLE VIEW BUNDLE

pay t race .com 11

Retail POS Portal Page

If you have a contract with a vendor other than POS Portal and cannot order devices through POS Portal, you may share the below retail POS Portal page link and instructions with your merchant’s so they can order their own devices. Retail pricing will be charged when ordering through this method (as compared to wholesale pricing when ordering through the reseller POS Portal as described in other links and instructions).

Link to Retail POS Portal page: https://partner.posportal.com/paytrace/paytrace

Instructions:

1. Navigate to the Retail POS Portal page.

2. Click on the ‘View Bundle’ button for the USB Enabled Ingenico iPP320 PIN Pad Card Reader (you may need to scroll down to see this option).

Page 12: EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

USB ENABLED INGENICO IPP320 PIN PAD CARD READERAvailability: In stock

Portal Advantage: $21.25/moBuy: $425.00

Terminal *1x Ingenico iPP320 PIN Pad Card Reader

Encrypted for: PayTrace MSR KeyApplication: iPP320 PayTrace EMV SoftwareOperating System: PK-RGE04-1702B3

Power Supply *1x Power Supply for Ingenico Products

Cable*1x USB Cable for Ingenico iPP/iSC products, 2M

ADD TO CART1Qty:

CONTINUE SHOPPING

SHOPPING CART

Terminal *1x Ingenico iPP320 PIN Pad Card Reader

Encrypted for: PayTrace MSR KeyApplication: iPP320 PayTrace EMV SoftwareOperating System: PK-RGE04-1702B3

Power Supply *1x Power Supply for Ingenico Products

Cable*1x USB Cable for Ingenico iPP/iSC products, 2M

USB ENABLED INGENICO IPP320 PIN PAD CARD READER

SALESGUARD PROTECTION Not Available Included FREE

SKU: B488

PRODUCT

USB enabled Ingenico iPP320 PIN Pad Card Reader was dded to your shopping cart.

BUY PORTAL ADVANTAGEQTY

$425.00 $21.25/mo

Edit

1 UPDATE

Subtotal: $425.00 $21.25/mo$0.00 Purchase Items

BUY NOW APPLY NOW

pay t race .com 12

3. Enter the ‘Qty’ of devices desired and then click on the ‘Add to Cart’ button.

4. The Shopping Cart page will display with your order information. Verify ‘Qty’ ordered is accurate and click on the ‘Buy Now’ button.

Page 13: EMV Card Reader Options - PayTracePortal to support EMV services on our Virtual Terminal product. Some of our partners have an existing relationship with POS Portal, which requires

paytrace.com

v 1 : 0 4 3 0 2 0 1 7

Thank you