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Table of contentsSafety ............................................... 4General information.......................... 4Intended use..................................... 4Restriction on user group................. 4Safe installation ................................ 5Safe use ........................................... 6Damaged appliance......................... 8Risk to children ................................ 8Safety systems ................................. 9

Preventing material damage ........ 10Safe installation .............................. 10Safe use ......................................... 10

Childproof lock1 ............................ 11Door lock........................................ 11

Environmental protection andsaving energy................................ 11Disposing of packaging ................. 11Saving energy................................. 11AquaSensor1................................... 11

Installation and connection.......... 12Scope of supply ............................. 12Installing and connecting the ap-pliance ............................................ 12Drainage connection ...................... 12Drinking water connection ............. 13Electrical connection ...................... 13

Familiarising yourself withyour appliance............................... 14Appliance ....................................... 14Controls .......................................... 15

Programmes.................................. 17Information for test institutes .......... 18

Additional functions1 .................... 19

Features......................................... 20Basket ............................................ 20Cutlery basket ................................ 20Folding prongs ............................... 20Height of tableware ........................ 21

Before using for the first time ...... 21Performing initial start-up ............... 21

Water softening system................ 21Overview of water hardness set-tings................................................ 21Setting water softening system ...... 22Special salt ..................................... 22Switching off water softeningsystem ............................................ 23Regeneration of the watersoftening system ............................ 23

Rinse aid system........................... 24Rinse aid ........................................ 24Setting the amount of rinse aid ...... 24Switching rinse aid system off ....... 24

Detergent ....................................... 25Suitable detergents ........................ 25Unsuitable detergents .................... 26Information on detergents .............. 26Adding detergent ........................... 26

Tableware ...................................... 27Damage to glass and tableware .... 27Arrange tableware .......................... 28Removing tableware....................... 28

Basic operation ............................. 29Opening appliance door ................ 29Switching on the appliance ............ 29Setting a programme ..................... 29Setting additional functions ............ 29Setting timer programming ............ 29Starting the programme ................. 30

1 Depending on the appliance specifications

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Interrupting programme ................. 30Terminate programme.................... 30Switching off appliance .................. 30

Basic settings................................ 31Overview of basic settings ............. 31Changing basic settings................. 31

Cleaning and servicing................. 32Cleaning the tub ............................. 32Self-cleaning interior1...................... 32Cleaning products .......................... 32Tips on appliance care................... 32Filter system ................................... 32Cleaning the spray arm.................. 33

Troubleshooting............................ 35Appliance safety ............................. 35Error code / Fault display / Sig-nal................................................... 35Washing results .............................. 37Information on display panel.......... 43Malfunctions ................................... 44Mechanical damage....................... 45Noise .............................................. 45Clean wastewater pump................. 46

Transportation, storage anddisposal ......................................... 46Removing the appliance ................ 46Protect appliance from frost........... 46Transporting the appliance ............ 47Disposing of old appliance ............ 47

Customer Service.......................... 47Product number (E-Nr.) and pro-duction number (FD) ...................... 48AQUA-STOP guarantee1................. 48

Technical specifications............... 48


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Safety

Please read the safety information to ensure that you use the ap-pliance safely.

General information

You can find general information about this instruction manualhere.¡ Read this instruction manual carefully. Only this will ensure you

use the appliance safely and efficiently.¡ This manual is intended for the user of the appliance.¡ Follow the safety instructions and warnings.¡ Keep the instruction manual and the product information safe

for future reference or for the next owner.¡ Check the appliance after unpacking it. Do not connect the ap-

pliance if it has been damaged in transit.

Intended use

Read the information on intended use to ensure that you use theappliance correctly and safely.Only use this appliance:¡ As specified in this instruction manual.¡ For cleaning household tableware.¡ In private households and in enclosed spaces in a domestic en-

vironment.¡ Up to an altitude of max. 4000 m above sea level.

Restriction on user group

Avoid risks to children and vulnerable persons.This appliance may be used by children aged 8 or over and bypeople who have reduced physical, sensory or mental abilities orinadequate experience and/or knowledge, provided that they aresupervised or have been instructed on how to use the appliancesafely and have understood the resulting dangers.Do not let children play with the appliance.

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Cleaning and user maintenance must not be performed by chil-dren unless they are being supervised.Keep children under the age of 8 years away from the applianceand power cable.

Safe installation

Follow these safety instructions when installing the appliance.

WARNING ‒ Risk of injury!Improper installation may cause injury.▶ When installing and connecting the appliance, follow the in-

structions in the manual and installation instructions.

WARNING ‒ Risk of electric shock!Improper installation is dangerous.▶ Connect and operate the appliance only in accordance with

the specifications on the rating plate.▶ Connect the appliance to a power supply with alternating

current only via a properly installed socket with earthing.▶ The protective conductor system of the domestic electrical

installation must be properly installed.▶ Never equip the appliance with an external switching

device, e.g. a timer or remote control.▶ When the appliance is installed, the mains plug of the

power cord must be freely accessible. If free access is notpossible, an all-pole isolating switch must be installed in thepermanent electrical installation according to the installationregulations.▶ When installing the appliance, check that the power cable is

not trapped or damaged.

WARNING ‒ Risk of fire!It is dangerous to use an extended power cord and non-ap-proved adapters.▶ Do not use extension cables or multiple socket strips.▶ If the power cord is too short, contact Customer Service.▶ Only use adapters approved by the manufacturer.

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WARNING ‒ Risk of electric shock!Cutting through the supply hose or immersing the Aqua-Stopvalve in water is dangerous.▶ Never immerse the plastic housing in water. The plastic

housing on the supply hose contains an electric valve.▶ Never cut through the supply hose. The supply hose con-

tains electric power cables.

WARNING ‒ Risk of burns!If the appliance is not installed properly, this may result inburns.▶ With free-standing appliances, ensure that they are installed

with the back panel against a wall.

Safe use

Follow these safety instructions when using the appliance.

WARNING ‒ Risk of serious harm to health!Failure to comply with safety instructions and directions foruse on packagings of detergent and rinse aid products maycause serious harm to health.▶ Follow the safety instructions and directions for use on the

packagings of detergent and rinse aid products.

WARNING ‒ Risk of explosion!¡ Adding solvents to the interior of the appliance may cause ex-

plosions.▶ Never add solvents to the interior of the appliance.

¡ Highly caustic alkaline or highly acidic cleaning agents in con-junction with aluminium parts in the interior of the appliancemay cause explosions.▶ Never use highly caustic alkaline or highly acidic cleaning

agents, in particular commercial or industrial products, e.g.for the Machine Care programme, in conjunction with alu-minium parts.▶ Do not put any aluminium parts in the interior of the appli-

ance.

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WARNING ‒ Risk of injury!¡ Leaving the appliance door open may result in injury.▶ Only open the appliance door to load or unload tableware

in order to prevent accidents, e.g. through tripping.▶ Do not sit or stand on the appliance door when open.

¡ Knives and utensils with sharp points can cause injuries.▶ Arrange knives and utensils with sharp points in the cutlery

basket with the points downwards, on the knife shelf or inthe cutlery drawer.

WARNING ‒ Risk of scalding!If you open the appliance door while the programme is run-ning, hot water may splash out of the appliance.▶ Open the appliance door carefully if the programme is still

running.

WARNING ‒ Risk of tipping!Overfilling the Baskets may cause the appliance to tip up.▶ Never overfill the Baskets with free-standing appliances.

WARNING ‒ Risk of electric shock!¡ An ingress of moisture can cause an electric shock.▶ Only use the appliance in enclosed spaces.▶ Never expose the appliance to intense heat or humidity.▶ Do not use steam- or high-pressure cleaners to clean the

appliance.¡ If the insulation of the power cord is damaged, this is danger-

ous.▶ Never let the power cord come into contact with hot appli-

ance parts or heat sources.▶ Never let the power cord come into contact with sharp

points or edges.▶ Never kink, crush or modify the power cord.

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Damaged appliance

Follow the safety instructions if the appliance is damaged.

WARNING ‒ Risk of electric shock!¡ If the appliance or the power cord is damaged, this is danger-

ous.▶ Never operate a damaged appliance.▶ Never operate an appliance with a cracked or fractured sur-

face.▶ Never pull on the power cord to unplug the appliance. Al-

ways unplug the appliance at the mains.▶ If the appliance or the power cord is damaged, immediately

unplug the power cord or switch off the fuse in the fuse boxand turn off the water tap.▶ Call Customer Service. → Page 47▶ Repairs to the appliance should only be carried out by

trained specialist staff.¡ Improper repairs are dangerous.▶ Repairs to the appliance should only be carried out by

trained specialist staff.▶ Only use genuine spare parts when repairing the appliance.▶ If the power cord of this appliance is damaged, it must be

replaced with a special connection cable, which is availablefrom the manufacturer or his Customer Service.

Risk to children

Follow the safety instructions if there are children in your home.

WARNING ‒ Risk of suffocation!¡ Children may put packaging material over their heads or wrap

themselves up in it and suffocate.▶ Keep packaging material away from children.▶ Do not let children play with packaging material.

¡ Children may breathe in or swallow small parts, causing themto suffocate.▶ Keep small parts away from children.▶ Do not let children play with small parts.

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WARNING ‒ Risk of harm to health!Children can lock themselves in the appliance, thereby puttingtheir lives at risk.▶ With redundant appliances, unplug the power cord. Then

cut through the cord and damage the lock on the appliancedoor beyond repair so that the appliance door will no longerclose.

WARNING ‒ Risk of crushing!With higher-level appliances, children can become crushedbetween the appliance door and cabinet doors underneath.▶ Keep an eye on children when opening and closing the ap-

pliance door.

WARNING ‒ Risk of chemical burns!Rinse aid and detergent may cause chemical burns to themouth, throat and eyes.▶ Keep children away from detergent and rinse aid products.▶ Keep children away from the appliance when open. The wa-

ter in the interior of the dishwasher is not drinking water. Itmay contain residues of detergents and rinse aid.

WARNING ‒ Risk of suffocation!Children may become trapped in the appliance and suffocate.▶ Use the childproof lock if fitted.▶ Never let children play with or operate the appliance.

Safety systems

Protect children from possible hazards resulting from the appli-ance.Depending on the features of the model, the appliance comeswith a → "Childproof lock", Page 11.

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Preventing material damage

Preventing material dam-ageFollow these instructions to preventmaterial damage to your appliance,accessories or other objects in yourkitchen.

Safe installation

Follow the instructions when installingthe appliance.

ATTENTION!¡ Improper installation of the appli-

ance may cause damage.▶ If the dishwasher is installed

above or below other domesticappliances, follow the informa-tion on installation in combina-tion with a dishwasher in the in-stallation instructions for the in-dividual appliances.

▶ If there is no information or if theinstallation instructions do not in-clude the relevant information,contact the manufacturer ofthese appliances to check thatthe dishwasher can be installedabove or below these appli-ances.

▶ If no information is availablefrom the manufacturer, the dish-washer should not be installedabove or below such appli-ances.

▶ To ensure the safe operation ofall domestic appliances, con-tinue following the installation in-structions for the dishwasher.

▶ Only install the dishwasher be-low a hob after taking into con-sideration the specified safetyclearances.

▶ Do not install the dishwashernear heat sources, e.g. radiat-ors, heat storage tanks, ovensor other appliances that gener-ate heat.

¡ Modified or damaged water hosesmay result in material damage anddamage to the appliance.▶ Never kink, crush, modify or cut

through water hoses.▶ Only use the water hoses sup-

plied with the appliance or genu-ine spare hoses.

▶ Never re-use water hoses thathave been used before.

¡ If the water pressure is too high ortoo low, this may impair function-ing of the appliance.▶ Make sure that the water pres-

sure in the water supply systemis min. 50 kPa (0,5 bar) andmax. 1000 kPa (10 bar).

▶ If the water pressure exceedsthe maximum value specified, apressure-reducing valve must beinstalled between the drinkingwater connection and the hoseset of the appliance.

Safe use

Follow the instructions when usingthe appliance.

ATTENTION!¡ Escaping water vapour can dam-

age fitted units.▶ When the programme ends,

leave the appliance to cooldown for a while before openingthe door.

¡ Special salt can damage the tubdue to corrosion.▶ To make sure that any special

salt that escapes is washed outof the tub, add the special saltto the dispenser for special saltimmediately before the pro-gramme starts.

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¡ Detergent may damage the watersoftening system.▶ Only fill the dispenser of the wa-

ter softening system with specialdishwasher salt.

¡ Unsuitable cleaning agents maydamage the appliance.▶ Do not use a steam cleaner.▶ So as not to scratch the finish

on the appliance, do not usesponges with a rough surface orabrasive cleaning agents.

▶ To prevent corrosion, do not usesponge cloths on dishwasherswith a stainless steel front orrinse such cloths thoroughlyseveral times before using themfor the first time.

Childproof lock

Childproof lock1

The childproof lock lets you protectchildren from possible hazards result-ing from the appliance.Depending on the features of themodel, the appliance comes with adoor lock.

Door lock

The door lock is a mechanical safetysystem and makes it more difficult toopen the appliance door.→ "Opening appliance door",Page 29

Environmental protection and saving energy

Environmental protectionand saving energyHelp protect the environment by us-ing your appliance in a way that con-serves resources and by disposing ofreusable materials properly.

Disposing of packaging

The packaging materials are environ-mentally compatible and can be re-cycled.▶ Sort the individual components by

type and dispose of them separ-ately.Information about current disposalmethods are available from yourspecialist dealer or local authority.

Saving energy

If you follow these instructions, yourappliance will use less electricity andless water.

Use the Eco 50° programme.The Eco 50° programme is en-ergy efficient and environmentallyfriendly.

AquaSensor1

The AquaSensor is an optical meas-uring device (light barrier) whichmeasures the turbidity of the washingwater. You can save water with theAquaSensor.Use of the AquaSensor depends onthe programme. If the soiling level islow, the washing water is used in thenext wash cycle, allowing water con-sumption to be reduced by 2-4 litres.If the soiling level is is higher, the


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washing water is drained off and re-placed with fresh water. In the auto-matic programmes the temperatureand running time are additionally ad-justed to the level of soiling.

Installation and connection

Installation and connec-tionTo ensure proper operation, connectthe appliance to the power and watersupply correctly. Observe the spe-cified criteria and the installation in-structions.

Scope of supply

After unpacking all parts, check forany damage in transit and complete-ness of the delivery.If you have any complaints, contactthe dealer who sold you the appli-ance or our Customer Service.Note: The appliance was tested atthe factory to check it is in workingorder. It is possible that water has leftmarks on the appliance. Thesemarks will disappear after the firstwash cycle.The delivery consists of the following:¡ Dishwasher¡ Instruction manual¡ Installation instructions¡ Warranty1

¡ Installation material¡ Steam guard plate1

¡ Rubber apron1

¡ Mains cable¡ Quick reference guide1

Installing and connecting the ap-pliance

You can position your appliance in afitted kitchen between wooden andplastic walls.1. Follow the safety instructions.

→ Page 42. Follow the instructions for electrical

connection. → Page 133. Check the Scope of supply

→ Page 12 and the condition ofthe appliance.

4. Consult the installation instructionsfor the installation dimensions re-quired.

5. Set the appliance up so it is level.Make sure that the appliance isstanding on the floor securely.

6. Install the drainage connection.→ Page 12

7. Install the drinking water connec-tion. → Page 13

8. Connect the appliance to thepower supply.

Drainage connection

Connect your appliance to drainageconnection so dirty water is dis-charged via the wash cycle.

Installing the drainageconnection1. Consult the installation instructions

supplied for the steps requiredhere.

2. Connect the wastewater hose tothe outlet connection of the siphonusing the enclosed parts.

3. When doing so, check that thewastewater hose is not kinked,crushed or twisted.


Installation and connection en

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4. Also check that there is no coverin the drainage system preventingthe wastewater from being dis-charged.

Drinking water connection

Connect your appliance to a drinkingwater connection.

Installing the drinking waterconnectionNote: If you are replacing the appli-ance, you must use a new water sup-ply hose.1. Consult the installation instructions

supplied for the steps requiredhere.

2. Connect the appliance to the drink-ing water connection using the en-closed parts.Observe the Technical data→ Page 48.

3. When doing so, check that thedrinking water connection is notkinked, crushed or twisted.

Electrical connection

Connect your appliance to the powersupply.

Connecting the appliance to theelectricity supplyNotes¡ Follow the Safety instructions

→ Page 5.¡ Connect the appliance to alternat-

ing current only, in the range of220 - 240 V and 50 Hz or 60 Hz.

¡ Please note that the water safetysystem is only functional if there isa power supply.

1. Insert the non-heating applianceplug of the power cable into theappliance.

2. Insert the mains plug of the appli-ance into a nearby socket.The connection data for the appli-ance can be found on the ratingplate.

3. Check that the mains plug is inser-ted properly.

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Familiarising yourself with your appliance

Familiarising yourself with your applianceFamiliarise yourself with the parts of your appliance.

Appliance

You can find an overview of the parts of your appliance here.

1

2

3

8

7

64

5

1 Rating plate Rating plate with E number and FD number→ Page 48.The data you need for Customer Service → Page 47.


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2 Detergent dispenser Detergent → Page 25 is added to the detergent dis-penser.

3 Cutlery basket1 Cutlery basket → Page 20

4 Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 21

5 Spray arm The spray arm washes the tableware in the basket.If the tableware has not been washed properly, cleanthe spray arm. → "Cleaning the spray arm", Page 33

6 Filter system Filter system → Page 32

7 Basket Basket → Page 20

8 Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid. → "Rinse aid system", Page 24


Controls

The controls are used to configure all functions of your appliance and to obtaininformation about the operating status.With some buttons you can perform different functions.

1 2 3 4 5

789 61 ON/OFF button Switching on the appliance → Page 29

Switching off the appliance → Page 30

2 Programme selector Programmes → Page 171 Depending on the appliance specifications

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3 Start button and reset button Starting the programme → Page 30Terminating the programme → Page 30

4 Display The display shows information about the remain-ing running time or the basic settings. You canchange the basic settings via the display and thesetting buttons. → "Changing basic settings", Page 31

5 Timer programming Setting timer programming → Page 29

6 Additional functions1 Additional functions → Page 19

7 Water supply display Display for water supply lights up → Page 36

8 Rinse aid refill indicator Rinse aid system → Page 24

9 Special salt refill indicator Water softening system → Page 211 Depending on the appliance specifications

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Programmes

ProgrammesYou can find an overview of the pro-grammes that can be selected here.Different programmes, which can befound on the control panel of yourappliance, are available dependingon the appliance configuration.The running time may vary depend-ing on the programme selected. Therunning time depends on the watertemperature, the quantity of dishes,the level of soiling and the Additionalfunction selected. The running time

will change if the rinse aid system isswitched off or rinse aid needs to beadded.The consumption values can befound in the quick reference guide.The consumption values relate tonormal conditions and a water hard-ness of 16 - 20°°E. Different influen-cing factors such as water temperat-ure or pipe pressure may result indeviations.

Programme Use Programme se-quence

Additional functions

Intensive 70°

Dishes:¡ Washing pots and

pans, non-fragiletableware and cut-lery.

Level of soiling:¡ Removing stubborn

burned or dried-onfood remnants con-taining starch andprotein.

When using powder de-tergent, you can alsoapply a little to the in-side of the appliancedoor.

Intensive:¡ Pre-rinse¡ Cleaning 70 °C¡ Intermediate rinse¡ Final rinse 69 °C¡ Drying

All→ "Additional func-tions", Page 19

Auto 45-65°

Dishes:¡ Cleaning mixed

dishes and cutlery.Level of soiling:¡ Removing common

household food rem-nants lightly dried-on.

Sensor-controlled:¡ Optimised by

sensors dependingon the soiling of thewashing water.


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Programme Use Programme se-quence


Eco 50°

Dishes:¡ Cleaning mixed

dishes and cutlery.Level of soiling:¡ Removing common

household food rem-nants lightly dried-on.

Most economical:¡ Pre-rinse¡ Cleaning 50 °C¡ Intermediate rinse¡ Final rinse 66 °C¡ Drying


Glass 40°

Dishes:¡ Cleaning delicate

tableware, cutlery,temperature-sensit-ive plastics, glassesand stemware in thestemware basket.

Level of soiling:¡ Removing lightly ad-

hering fresh foodremnants.

Particularly gentle:¡ Pre-rinse¡ Cleaning 40 °C¡ Intermediate rinse¡ Final rinse 60 °C¡ Drying

IntensiveZoneExtraDry→ "Additional func-tions", Page 19

Quick 45°

Dishes:¡ Cleaning delicate

tableware, cutlery,temperature-sensit-ive plastics andglasses.

Level of soiling:¡ Removing lightly ad-

hering fresh foodremnants.

Time-optimised:¡ Cleaning 45 °C¡ Intermediate rinse¡ Final rinse 55 °C

ExtraDry→ "Additional func-tions", Page 19

PreRinse

Dishes:¡ Cleaning all types of

dishes.Level of soiling:¡ Cold rinsing, inter-

mediate cleaning.

Cold rinse suitable:¡ Pre-rinse

None

Information for test institutes

Test institutes are provided with in-formation for comparability tests, e.g.according to EN60436.These are the conditions for conduct-ing the tests, however they are notthe results or consumption values.

E-mail enquiries to: [email protected] product number (E-Nr.) and theproduction number (FD) are requiredhere. They can be found on the rat-ing plate on the appliance door.

Additional functions en

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Additional functions1

You can find an overview of the addi-tional functions that can be selectedhere. Different additional functions,which can be found on the controlpanel of your appliance, are availabledepending on the appliance configur-ation.

Additional function Use

Hygiene

¡ To ensure a higherhygiene status forthe appliance anddishes, the temper-ature is raised andmaintained for anextra-long period.

¡ Especially suitablefor cleaning chop-ping boards orbaby bottles.

¡ Continuous use ofthis function in-creases the hy-giene status.

¡ This will increasethe running timeand energy con-sumption.

Additional function Use

IntensiveZone

¡ Switch on withmixed loads con-taining dishes withdifferent soilinglevels, e.g. placevery soiled potsand pans in thebottom basket andnormally soileddishes in the upperbasket.

¡ The spray pres-sure in the bottombasket is in-creased and themaximum pro-gramme temperat-ure held longer.This will increasethe running timeand energy con-sumption.

ExtraDry

¡ For a better dryingresult the finalrinse temperatureis increased andthe drying phaseextended.

¡ Especially suitablefor drying plasticparts.

¡ There is a slight in-crease in energyconsumption andthe running time isextended.

SpeedPerfect

¡ The running time isshortened by 20%to 50% dependingon the washingprogramme.

¡ Energy and waterconsumption areincreased.


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Features

FeaturesYou can find an overview of the pos-sible features of your appliance andhow to use them here.These features depend on the modelof your appliance.

Basket

Arrange the tableware in the basket.

Cutlery basket

Arrange cutlery in the cutlery basket,always without sorting it and with thesharp points downwards.

Folding prongs

Use the folding prongs to positiontableware securely, e.g. plates.

You can fold the prongs down to po-sition pans, bowls and glassesbetter.1

Folding down prongs1

If you do not need the prongs, foldthem down.1. Push the lever forwards and fold

down the prongs .

1 2

2. To use the folding prongs again,fold them back up.

a The folding prongs click in posi-tion.


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Height of tableware

You can place tableware with a max-imum height of 28 cm in the basket.

Before using for the first time

Before using for thefirst timeConfigure the settings for initial start-up.

Performing initial start-up

On initial start-up or after a reset tothe factory settings, you will need tomake settings.Requirement: The appliance hasbeen installed and connected.→ Page 121. Add special salt. → Page 222. Add rinse aid. → Page 24

3. Switch on the appliance.→ Page 29

4. Set the water softening system.→ Page 22

5. Set the amount of rinse aid to bedispensed. → Page 24

Tip: You can change these settingsand other Basic settings → Page 31at any time.

Water softening system

Water softening systemHard water leaves limescale on thetub and tableware and parts of theappliance may become blocked.To ensure good dishwashing results,you can treat the water with specialsalt and the water softening system.To avoid damage to the appliance,water with a hardness above 9 °Emust be softened.

Overview of water hardness settings

You can find an overview of the water hardness values that can be selectedhere.You can find out how hard your water is from your local water company or byusing a water hardness tester.

Water hardness °E Hardness range mmol/l Setting value0 - 8 Soft 0 - 1.1 H:009 - 10 Soft 1.2 - 1.4 H:0111 - 12 Medium 1.5 - 1.8 H:0213 - 15 Medium 1.9 - 2.1 H:0316 - 20 Medium 2.2 - 2.9 H:0421 - 26 Hard 3.0 - 3.7 H:0527 - 38 Hard 3.8 - 5.4 H:0639 - 44 Hard 5.5 - 6.2 H:07

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Note: Set the water hardness determ-ined on your appliance.With a water hardness of 0 - 8 °Eyou can dispense with special saltand switch off the water softeningsystem.

Setting water softening system

Set the water hardness on your appli-ance.1. Determine the water hardness and

the appropriate setting value. → "Overview of water hardness set-tings", Page 21

2. Press .3. Press and hold .4. Turn the programme selector until

the display shows H:04.5. Release the button.6. Turn the programme selector until

the required level has been set.The appliance is set to H:04 at thefactory.

7. Press to save the setting.

Special salt

You can use special salt to softenwater.

Adding special saltIf the special salt refill indicator lightsup, add special salt to the dispenserfor special salt just before the pro-gramme starts. The amount of spe-cial salt required depends on the wa-ter hardness: the higher the waterhardness, the greater the amount ofspecial salt required.

ATTENTION!¡ Detergent may damage the water

softening system.▶ Only fill the dispenser of the wa-

ter softening system with specialdishwasher salt.

¡ Special salt can damage the tubdue to corrosion.▶ To make sure that any special

salt that escapes is washed outof the tub, add the special saltto the dispenser for special saltimmediately before the pro-gramme starts.

1. Unscrew the lid of the dispenserfor special salt and remove.

2. On initial start-up: Fill the dispenserright up with water.

3. Note: Only use special salt fordishwashers.Do not use salt tablets.Do not use table salt.Add the special salt to the dis-penser.

a

Funnel 1

Fill the dispenser right up with spe-cial salt. The water in the dis-penser is displaced and forcedout.

4. Place the lid back on the dis-penser and turn to close.


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Switching off water softeningsystem

NoteTo avoid damage to the appliance, onlyswitch off the water softening system inthe following cases:¡ The water hardness is max. 26 °E

and you are using combined deter-gents with salt replacement sub-stances. According to manufactur-ers, combined detergents with saltreplacement substances can gen-erally only be used up to a waterhardness of 26 °E without addingspecial salt.

¡ The water hardness is 0 - 8 °E.You do not need to use specialsalt.

1. Press .2. Press and hold .

3. Turn the programme selector untilthe display shows H:04.

4. Release the button.5. Turn the programme selector until

the display shows H:00.6. Press to save the setting.a The water softening system is

switched off and the salt refill indic-ator is deactivated.

Regeneration of the watersoftening system

In order to obtain fault-free function ofthe water softening system, the appli-ance performs reheating of the watersoftening system at regular intervals.Regeneration of the water softeningsystem takes place before the end ofthe main rinse cycle in all pro-grammes. It will increase the run timeand consumption values, e.g. waterand electricity.

Overview of consumption values with regeneration the watersoftening systemHere you can find an overview of the maximum additional running time andconsumption values during regeneration of the water softening system.You can find the column applicable to your model in the quick reference guideaccording to its water consumption in the Eco 50° programme.

Water consump-tion in litres (de-pending onmodel)

Regeneration ofthe water soften-ing system afterx rinse cycles

Additional run-ning time inminutes

Additional waterconsumption inlitres

Additional powerconsumption inkWh

8 5 4 2.5 0.039 4 4 2.5 0.03

The consumption values specifiedare laboratory measurements determ-ined in accordance with the currentlyapplicable standard and using theEco 50° programme and the factoryvalue of the water hardness is set to16 - 20°E.

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Rinse aid system

Rinse aid systemYou can use the rinse aid systemand rinse aid to get tableware andglasses rinsed perfectly withoutmarks.

Rinse aid

For optimum drying results, use rinseaid.Only use rinse aid for domestic dish-washers.

Adding rinse aidIf the rinse aid refill indicator lightsup, top up with rinse aid. Only userinse aid for domestic dishwashers.1. Press the catch on the lid of the

dispenser for rinse aid and lift.

1

2

2. Add rinse aid up to the max mark.

max

3. If rinse aid spills out, remove itfrom the tub.

Spilled rinse aid can cause ex-cessive frothing during the washcycle.

4. Close the lid of the dispenser forrinse aid.

a The lid clicks into position.

Setting the amount of rinse aid

If there are streaks or water marks ontableware, change the amount ofrinse aid.1. Press .2. Press and hold .3. Turn the programme selector until

the display shows r:04.4. Release the button.5. Turn the programme selector until

the right amount of rinse aid hasbeen set.The factory setting is level r:04.– A low setting adds less rinse aid

during the wash cycle and re-duces streaking on tableware.

– A higher setting adds morerinse aid during the wash cycle,reduces water marks and im-proves the drying result.


Switching rinse aid system off

If you find the rinse aid refill indicatorirritating, e.g. when using combineddetergents with a rinse aid compon-ent, you can switch the rinse aid sys-tem off.Tip: The function of rinse aid is lim-ited with combined detergents. Youwill generally get better results usingrinse aid.1. Press .2. Press and hold .3. Turn the programme selector until

the display shows r:04.4. Release the button.

Detergent en

25

5. Turn the programme selector untilthe display shows r:00.

6. Press to save the setting.a The rinse aid system is switched

off and the rinse aid refill indicatoris deactivated.

Detergent

DetergentFind out which detergents are suit-able for your appliance.

Suitable detergents

Only use detergents that are suitablefor dishwashers. Both separate andcombined detergents are suitable.For optimum washing and drying res-ults, use separate detergent, addingSpecial salt → Page 22 and Rinse aid→ Page 24 separately.Modern, powerful detergents mainlyuse a low-alkaline formulation withenzymes. Enzymes break downstarch and remove protein. Oxygen-based bleaching agents are generallyused to remove coloured marks, e.g.tea or ketchup.Note: Follow the manufacturer's in-structions for each detergent.

Detergent DescriptionTabs Tabs are suitable for all

cleaning functions and donot need to be measuredout.With shorter Programmestabs sometimes do not dis-solve entirely and leaveresidues of detergent. Thismay impair the cleaning ef-fect.

Powder deter-gent

Powder detergent is re-commended for shorterProgrammes.The dosage can be adjus-ted to the level of soiling.

Detergent DescriptionLiquid detergent Liquid detergent works

faster and is recommen-ded for shorter Pro-grammes without PreR-inse.Sometimes liquid deter-gent may leak out despitethe detergent dispenserbeing closed. This is not afault and is non-critical ifyou remember the follow-ing:¡ Only choose a pro-

gramme without PreR-inse.

¡ Do not select timer pro-gramming for startingthe programme.

The dosage can be adjus-ted to the level of soiling.

Tip: Suitable detergents are availableonline via our website or from Cus-tomer Services → Page 47.

Separate detergentsSeparate detergents are productsthat do not contain components otherthan detergent, e.g. powder deter-gent or liquid detergent.With powder and liquid detergent thedosage can be individually adjustedto the level of soiling of the table-ware.For better washing and drying resultsand to avoid damage to the appli-ance, please additionally use Specialsalt → Page 22 and Rinse aid→ Page 24.

Combined detergentBesides conventional separate deter-gents, a number of products areavailable with additional functions.These products contain not only de-tergent but also rinse aid and salt re-placement substances (3in1) and,

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depending on the combination (4in1,5in1, ...), additional components suchas glass protection or stainless steelcleaner.According to manufacturers, com-bined detergents generally only func-tion up to a water hardness of 26 °E.With a water hardness above 26 °Eyou will need to add special salt andrinse aid. For the best washing anddrying results we recommend usingspecial salt and rinse aid from a wa-ter hardness of 17 °E. If you are us-ing combined detergent, the washingprogramme is adjusted automaticallyto ensure the best possible washingand drying result.

Unsuitable detergents

Do not use detergent which couldcause damage to the appliance orpresent a risk to health.

Detergent DescriptionHand washing-upliquid

Hand washing-up liquidcan cause increased froth-ing and damage the appli-ance.

Detergent con-taining chlorine

Chlorine residue on table-ware may present a risk tohealth.

Information on detergents

Follow the instructions on detergentsin everyday use.¡ Detergents marked as "organic" or

"ecological" (environmentallyfriendly) generally contain lowerlevels of active agents or com-pletely dispense with certain sub-stances. The cleaning effect maybe restricted here.

¡ Set the rinse aid and the watersoftening system to the separatedetergent or combined detergentin use.

¡ According to manufacturers, com-bined detergents with salt replace-ment substances can only be usedup to a certain water hardness,usually 26 °E, without adding spe-cial salt. For the best washing anddrying results we recommend us-ing special salt from a water hard-ness of 17 °E.

¡ To prevent sticking, only touch de-tergents in a water-soluble pouchwith dry hands and only ever placethem in a dry detergent dispenser.

¡ Even if the rinse aid and specialsalt refill indicators light up, wash-ing programmes will run properlywith combined detergents.

¡ The function of rinse aid is limitedwith combined detergents. You willgenerally get better results usingrinse aid.

¡ Use tablets with a special dryingperformance.

Adding detergent

1. To open the detergent dispenser,press the locking latch.

2. Add the detergent to the dry deter-gent dispenser.

15 ml25 ml50 ml

If you are using tablets, one isenough. Insert the tablets in a hori-zontal position.

Tableware en

27

If you are using powder or liquiddetergent, follow the manufac-turer's instructions and quantitiesfor dosage in the detergent dis-penser.

3. Close the lid of the detergent dis-penser.

a The lid clicks into position.a The detergent dispenser will open

automatically at the optimum timeduring the programme. Powder orliquid detergent will spread aroundthe washing tank and dissolvethere. Tablets will fall into the appli-ance and dissolve.

Tableware

TablewareOnly clean tableware that is suitablefor dishwashers.Note: Decorated glassware and partsmade of aluminium or silver mayfade or discolour with dishwashing.Delicate types of glass may turncloudy after a few washing cycles.

Damage to glass and tableware

Avoid damage to glass and table-ware.

Cause RecommendationThe following table-ware is not dish-washer-safe:¡ Items of cutlery

and tablewaremade from wood

¡ Decorated glass-ware, antique andhand-crafted table-ware

¡ Plastic parts notresistant to heat

¡ Tableware madefrom copper or tin

¡ Tableware soiledwith ash, wax, lub-ricating grease orpaint

¡ Very small items oftableware

Only put tableware inthe dishwasher if it ismarked as dish-washer-safe by themanufacturer.

Glass and tablewarewas not dishwasher-safe.

Only put glasses andchina in the dish-washer if it is markedas dishwasher-safe bythe manufacturer.

The chemical com-position of the deter-gent causes damage.

Use a detergentmarked as gentle ontableware by the man-ufacturer.

Highly caustic alkalineor highly acidic clean-ing agents, in particu-lar commercial or in-dustrial cleaningagents, are not suit-able for dishwashersin conjunction withaluminium.

If you are using highlycaustic alkaline orhighly acidic cleaningagents, in particularcommercial or indus-trial cleaning agents,do not put aluminiumparts in the dish-washer interior.

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Cause RecommendationThe water temperat-ure of the programmeis too high.

Select a programmewith lower temperat-ures.After the programmehas ended, take glass-ware and cutlery outof the appliancewithout delay.

Arrange tableware

Arrange the tableware correctly tooptimise the dishwashing result andprevent damage to both the appli-ance and tableware.Tips¡ Using the appliance allows you to

save energy and water comparedto washing-up by hand.

¡ See our website for examples ofhow to load your appliance effi-ciently, free of charge.

¡ To save energy and water, loadthe machine with the number ofplace settings specified. → "Technical specifications",Page 48

¡ For better washing and drying res-ults, position items with curves orrecesses at an angle so the watercan run off.

1. Remove large remnants of foodfrom your tableware.

To save resources, do not pre-rinse tableware under running wa-ter.

2. Observe the following when arran-ging tableware:– To prevent damage to table-

ware, arrange it so it is stableand cannot tip over.

– To prevent injury, arrange cut-lery with the points and sharpedges downwards.

– Position containers with theopenings facing down so no wa-ter can collect in them.

– Do not block the spray arm so itcan still turn.

Removing tableware

WARNINGRisk of injury!Hot tableware can cause burns to theskin. When hot, tableware is sensitiveto shock, may crack and can result ininjury.▶ When the programme has ended,

do not empty the appliance untilthe tableware has cooled down fora while.

▶ Check the washing tank and ac-cessories for soiling and clean ifnecessary. → "Cleaning and servicing",Page 32

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29

Basic operation

Basic operationYou can find out everything you needto know about operating your appli-ance here.

Opening appliance door

1. If the childproof lock1 is not activ-ated, open the appliance door.

2. If the childproof lock1 is activated,press the catch of the lock to theright and open the appliancedoor .

1

2

Switching on the appliance▶ Press .

The Eco 50° programme is set bydefault.The Eco 50° programme is an es-pecially environmentally friendlyprogramme and ideal for normallysoiled tableware. It is the most effi-cient programme for the combina-tion of energy/water consumptionfor this type of tableware and evid-ences conformity with the EU Eco-design Order.If you do not perform any actionson the appliance for 15 minutes,the appliance will automaticallyswitch off.

Setting a programme

To adjust the wash cycle to the soil-ing level of the tableware, select asuitable programme.▶ Turn the programme selector until

the right programme has been se-lected.

a The remaining running time of theprogramme appears on the dis-play.

Setting additional functions

You can set additional functions tocomplete the washing programmeselected.Note: The additional functions whichcan be used depend on the pro-gramme selected.▶ Press the button for the relevant

additional function.a The additional function is set and

the additional function buttonflashes.

Setting timer programming

You can delay the start of the pro-gramme by up to 24 hours.1. Press .a "h:01" appears in the display.2. Use to set the required start

time for the programme.3. Press .a This activates timer programming.

Note: To deactivate timer program-ming, press repeatedly until "h:00"appears in the display.


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Starting the programme▶ Press .a The programme has ended when

the display shows "0:00".

Notes¡ You can only change a pro-

gramme when running if you can-cel it. → "Terminate programme",Page 30

¡ The appliance switches off auto-matically 1 minute after the end ofthe programme to save energy. Ifyou open the appliance door im-mediately after the programme hasended, the appliance will switch offafter 4 seconds.

Interrupting programme

Note: When you open the appliancedoor once the appliance has heatedup, leave the door slightly ajar for afew minutes and then close it. Thiswill help prevent excess pressurebuilding up in the appliance and stopthe appliance door bursting open.1. Press .a The programme is saved and the

appliance switches off.2. Press to resume the pro-

gramme.

Terminate programme

To end a programme early or toswitch from a programme that hasalready started, you will need to ter-minate it first.▶ Press for approx.

3 seconds.a The programme is terminated and

ends after approx. 1 minute.

Switching off appliance

1. Please note the information onSafe use → Page 10.

2. Press .3. To prevent damage from dripping

water, turn the water tap off tight(not applicable to appliances withAqua-Stop).

Tip: If you press during the washcycle, the programme currently run-ning will be interrupted. When youswitch the appliance back on, theprogramme continues automatically.

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31

Basic settings

Basic settingsYou can configure the appliance to meet your needs.

Overview of basic settings

The basic settings depend on the features of your appliance.

Basic setting Display text Selection DescriptionWater hardness H:04 1 H:00 - H:07 Set the water softening system to

your water hardness.→ "Setting water softening system",Page 22Level H:00 switches the watersoftening system off.

Rinse aid dispensing r:04 1 r:00 - r:06 Set the amount of rinse aid to be dis-pensed. → "Setting the amount of rinse aid",Page 24Switch the rinse aid system off withlevel r:00.

Intensive drying d:00 1 d:00 - d:01 The temperature is increased duringthe final rinse, which improves thedrying result. This may increase therun time slightly.Note: Not suitable for delicate itemsof tableware.Switch Extra Dry on "d:01" or off"d:00".

Hot water A:00 1 A:00 - A:01 Set cold water or hot water connec-tion. Only set the appliance to hotwater if this can be prepared withlittle energy and a suitable installa-tion is available, e.g. solar heatingsystem with circulation line. The wa-ter temperature should be at least40 °C and max. 60 °C.Switch hot water on "A:01" or off"A:00".

1 Factory setting (may vary according to model)

Changing basic settings

1. Press .2. Press and hold .

3. Turn the programme selector untilthe display shows the required set-ting.

4. Release the button.

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32

5. Turn the programme selector untilthe display shows the right value.


Cleaning and servicing

Cleaning and servicingTo keep your appliance working effi-ciently for a long time, it is importantto clean and maintain it carefully.

Cleaning the tub

WARNINGRisk of harm to health!Using detergents containing chlorinemay result in harm to health.▶ Never use detergents containing

chlorine.

1. Remove any coarse soiling in theinterior with a damp cloth.

2. Add detergent to the detergent dis-penser.

3. Select the programme with thehighest temperature.

4. Start the programme without table-ware. → Page 30

Self-cleaning interior1

To remove deposits, the applianceself-cleans the interior at regular inter-vals.The programme sequence is auto-matically adjusted for self-cleaning,e.g. the cleaning temperature isbriefly increased. Consumption val-ues, e.g. water and electricity, mayalso increase.If the interior is no longer self-cleanedadequately and deposits occur, seethis information: → "Cleaning the tub", Page 32.

Cleaning products

Only use suitable cleaning productsto clean your appliance.→ "Safe use", Page 10

Tips on appliance care

Follow the tips on appliance care tomake sure your appliance functionsproperly at all times.

Action BenefitWipe the door seals,the front of the dish-washer and the con-trol panel regularly us-ing a damp cloth andwashing-up liquid.

This ensures the partsof the appliance willremain clean and hy-gienic.

If the appliance is notgoing to be used for awhile, leave the doorslightly ajar.

This will prevent un-pleasant odours.

Filter system

The filter system removes coarsesoiling from the dishwashing cycle.

1

2

3

1 Micro filter

2 Fine filter

3 Coarse filter


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33

Cleaning filtersSoiling in the dishwashing water mayblock the filters.1. After each wash check the filters

for residue.2. Turn the coarse filter anticlockwise

and remove the filter system .‒ Check that no foreign objects

fall into the sump.

2

1

3. Pull down the micro filter to re-move.

4. Press the locking catches to-gether and lift the coarse filter out

.

1

2

5. Clean the filter elements under run-ning water.Carefully clean the rim of dirtbetween the coarse and the fine fil-ter.

6. Re-assemble the filter system.Make sure that the locking catcheson the coarse filter click into posi-tion.

7. Insert the filter system into the ap-pliance and turn the coarse filterclockwise.Make sure that the arrow markingsmatch up.

Cleaning the spray arm

Limescale and soiling in the dish-washing water may block the nozzlesand bearing of the spray arm. Cleanthe spray arm regularly.1. Pull up the spray arm to remove.

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34

2. Check the outlet nozzles on thespray arm for blockages underrunning water and remove any for-eign objects.

3. Insert the spray arm.a The spray arm clicks into position.

Troubleshooting en

35

Troubleshooting

TroubleshootingYou can rectify minor faults on your appliance yourself. Read the troubleshoot-ing information before contacting after-sales service. This will avoid unneces-sary costs.

WARNINGRisk of electric shock!Improper repairs are dangerous.▶ Repairs to the appliance should only be carried out by trained specialist

staff.▶ Only use genuine spare parts when repairing the appliance.▶ If the power cord of this appliance is damaged, it must be replaced with a

special connection cable, which is available from the manufacturer or hisCustomer Service.

Appliance safety

Fault Cause troubleshootingAppliance door will not openor cannot be opened easily.

Childproof lock is activated. ▶ Open the appliance door.→ Page 29

Error code / Fault display / Signal

Fault Cause troubleshootingE:12 lights up. Heating element is furred

up.1. Descale the appliance.2. Operate the appliance with the Wa-

ter softening system.

E:14 lights up. Water protection system isactivated.

1. Turn off the water tap.2. Call Customer Service

→ Page 47.

E:15 lights up. Water protection system isactivated.


→ Page 47.

E:16 lights up. Water is continuously run-ning into the appliance.


→ Page 47.

E:18 or indicator for watersupply lights up.

Supply hose is kinked. ▶ Install the supply hose withoutkinks.

Water tap is turned off. ▶ Turn on the water tap.

Water tap is jammed orfurred up.

▶ Turn on the water tap.The flow rate must be at least 10 l/min when the water supply is open.

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Fault Cause troubleshootingE:18 or indicator for watersupply lights up.

Filter in the water supply isblocked.

1. Switch off the appliance.2. Pull out the mains plug.3. Turn off the water tap.4. Unscrew the water connection.5. Remove the filter from the supply

hose

6. Clean the filter.7. Re-insert the filter in the supply

hose.8. Screw the water connection back

on.9. Check the water connection for

leaks.10. Restore the power supply.11. Switch the appliance on.

E:22 lights up.1 Filters are soiled or blocked. ▶ Clean the filters. → "Cleaning filters", Page 33

E:24 lights up. Wastewater hose is blockedor kinked.

1. Reposition the wastewater hosewithout kinks.

2. Remove residues.

Siphon connection is stillsealed.

▶ Check the connection to the siphonand open if necessary.

Cover of the wastewaterpump is loose.

▶ Secure the cover of the Wastewaterpump → Page 46 so it clicks intoposition.

E:25 lights up. Wastewater pump isblocked.

▶ Clean the wastewater pump. → "Clean wastewater pump",Page 46


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37

Fault Cause troubleshootingE:25 lights up. Cover of the wastewater

pump is loose▶ Secure the cover of the Wastewater

pump → Page 46 so it clicks intoposition.

E:27 lights up. Mains voltage is too low. This is not a fault on the appliance.1. Contact an electrician.2. Have the mains voltage and elec-

trical installation checked by anelectrician.

Another error code appearson the display.E:01 to E:30

A technical fault is present. 1. Press .2. Unplug the appliance or switch off

the fuse.3. Wait at least 2 minutes.4. Insert the mains plug of the appli-

ance in a socket or switch on thefuse.

5. Switch the appliance on.6. If the problem occurs again:

‒ Press .‒ Turn off the water tap.‒ Pull out the mains plug.‒ Contact Customer Service

→ Page 47 and give the er-ror code.

Washing results

Fault Cause troubleshootingTableware is not dry. No rinse aid used or dosage

set too low.1. Add Rinse aid → Page 24.2. Set the amount of rinse aid to be

dispensed.

Selected programme has nodrying phase

▶ Select a programme with drying.

Water collects in recesses ofthe tableware or cutlery.

▶ Position tableware at an anglewhere possible.

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Fault Cause troubleshootingTableware is not dry.

The combined detergentused has a poor drying per-formance.

1. Use rinse aid to improve drying per-formance.

2. Use a different combined detergentwith a better drying performance.

Extra Dry not activated to im-prove drying performance.

▶ Activate Extra Dry.

Tableware removed tooearly or drying process notyet ended.

1. Wait until the programme ends.2. Only remove tableware 30 minutes

after the programme has ended.

Rinse aid used has a limiteddrying performance.

▶ Use a name-brand rinse aid.Eco products may have limited ef-fectiveness.

Plastic tableware is not dry. Not a fault. As plastic doesnot store heat so well, it alsodoes not dry as well.

▶ No remedial action possible.

Cutlery is not dry. Cutlery not arranged prop-erly in the cutlery basket orcutlery drawer.

1. Arrange the cutlery properly. → "Arrange tableware", Page 28

2. Arrange cutlery individually wherepossible.

3. Avoid points of contact.

Appliance interior still wetafter wash cycle.

Not a fault. The condensa-tion drying principle causeswater droplets in the tub –they are indeed desirablehere. The moisture in the aircondenses on the insidewalls, runs off and ispumped out.

No action required.

Remnants of food on table-ware.

Tableware was placed tooclose together.

1. Arrange tableware with sufficientspace in between.The spray jets must reach the sur-faces of the tableware.


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39

Fault Cause troubleshootingRemnants of food on table-ware.

Basket is overfilled. 1. Arrange tableware with sufficientspace in between.The spray jets must reach the sur-faces of the tableware.


Spray arm rotation isblocked.

▶ Arrange tableware so that it doesnot obstruct spray arm rotation.

Spray arm nozzles areblocked.

▶ Clean the Spray arms.

Filters are soiled. ▶ Clean the filters. → "Cleaning filters", Page 33

Filters are inserted incor-rectly and/or not engaged.

1. Insert the filters properly. → "Filter system", Page 32

2. Engage the filters.

Washing programme selec-ted too weak.

▶ Select a more intensive washingprogramme.

▶ Adjust the sensitivity of the sensors.

Tableware has been pre-cleaned too intensely. Thesensors chose a weaker pro-gramme. Stubborn soilingcannot be entirely removed.

▶ Only remove large remnants of foodand do not prerinse tableware.

Tall narrow receptacles incorner areas are not rinsedadequately.

▶ Do not position tall narrow recept-acles at too great an angle or incorner areas.

Top baskets on right and leftare not set to same height.

▶ Set the top baskets on the left andright to the same level.

Detergent residue in the ap-pliance

Lid of the detergent dis-penser is blocked by itemsof tableware parts and willnot open.

1. Arrange tableware in the top baskettableware so the tab collecting trayis not obstructed by tableware. → "Arrange tableware", Page 28Items of tableware are blocking thedispenser lid.

2. Do not place tableware or fra-grance dispensers in the tablet col-lecting tray.

The lid of the detergent dis-penser is blocked by the taband will not open.

▶ Position the tab in the detergent dis-penser crosswise, not vertically.

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40

Fault Cause troubleshootingDetergent residue in the ap-pliance

Tabs are used in the quickor short programme. Dissolv-ing time of the tab is not at-tained.

▶ Select a more intensive Programmeor use Powder detergent→ Page 25.

Washing effect and dissolv-ing performance are re-duced after a prolongedstorage time or detergent isvery lumpy.

▶ Change your detergent → Page 25.

Water marks on plasticparts.

Due to laws of physicsdroplet formation on plasticsurfaces is unavoidable.After drying water marks arevisible.

▶ Select a more intensive pro-gramme.

▶ Position tableware at an angle. → "Arrange tableware", Page 28

▶ Use rinse aid. → "Rinse aid", Page 24

▶ Set the water softening systemhigher.

Wipeable or water-solublecoatings are present insidethe appliance or on the door.

Detergent substances aredeposited there. These coat-ings cannot generally be re-moved with chemicals.


▶ Clean the appliance mechanically.

White coating is deposited inthe appliance interior.

1. Set the water softening system cor-rectly.In most cases you will need to in-crease the setting.

2. Change your detergent if required.

Special salt dispenser is notscrewed tight.

▶ Screw the special salt dispensertight.

Stubborn white coatings arepresent on tableware, insidethe appliance or the door.

Detergent substances aredeposited there. These coat-ings cannot generally be re-moved with chemicals.


▶ Clean the appliance mechanically.

The hardness range is set in-correctly or the water hard-ness is greater than 44 °E(6,2 mmol/l).

▶ Set the Water softening system→ Page 21 to the water hardnessor add special salt.

3in1/organic/eco detergentis not effective enough.

▶ Set the Water softening system→ Page 21 to the water hardnessand use separate detergents (pro-prietary detergent, special salt,rinse aid).

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41

Fault Cause troubleshootingStubborn white coatings arepresent on tableware, insidethe appliance or the door.

Too little detergent is beingused.

▶ Increase the amount of detergentused or change Detergent→ Page 25.

Washing programme selec-ted too weak.

▶ Select a more intensive washingprogramme.


Tea residue or lipstick markson tableware.

Washing temperature is toolow.

▶ Select a programme with a higherwashing temperature.

Too little detergent is beingused or is unsuitable.

▶ Use a suitable Detergent→ Page 25 and follow the manufac-turer's instructions for the amountto be used.



Coloured coatings (blue, yel-low, brown) that are difficultor impossible to remove arepresent inside the applianceor on stainless steel table-ware.

The formation of films is dueto substances contained invegetables (cabbage, celery,potatoes, noodles, etc.) ortap water (manganese).

▶ Clean the appliance.You can remove deposits withMechanical cleaning → Page 32 ora machine cleaning product. It maynot always be possible to com-pletely remove deposits but theyare harmless to health.

The formation of films is dueto metal components on sil-ver or aluminium tableware.

▶ Clean the appliance.You can remove deposits withMechanical cleaning → Page 32 ora machine cleaning product. It maynot always be possible to com-pletely remove deposits but theyare harmless to health.

Coloured deposits (yellow,orange, brown) that are easyto remove are present insidethe appliance (mainly at thebottom).

The formation of films is dueto ingredients of food rem-nants and tap water (limes-cale) "soaplike".

1. Check the setting of the watersoftening system.

2. Add special salt.→ "Adding special salt", Page 22

3. If you are using combined deter-gents (tabs), activate the watersoftening system.Follow the information about deter-gents. → "Information on detergents",Page 26

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Fault Cause troubleshootingPlastic parts inside the appli-ance are discoloured.

Plastic parts inside the appli-ance may become discol-oured during the life of thedishwasher.

▶ Discolouration can come about andwill not impair functioning of the ap-pliance.

Plastic parts are discol-oured.

Washing temperature is toolow.

▶ Select a programme with a higherwashing temperature.



Removable streaks arepresent on glasses, glass-ware with a metallic appear-ance and cutlery.

Amount of rinse aid to bedispensed is set too high.

▶ Set the rinse aid system to a lowersetting.

No rinse aid has been ad-ded.

▶ → "Adding rinse aid", Page 24

Detergent residue is presentin the final rinse. Lid of thedetergent dispenser isblocked by tableware itemsand will not open fully.

1. Arrange tableware in the top baskettableware so the tab collecting trayis not obstructed by tableware. → "Arrange tableware", Page 28Items of tableware are blocking thedispenser lid.

2. Do not place tableware or fra-grance dispensers in the tablet col-lecting tray.




Irreversible clouding ofglassware.

Glasses are not dishwasher-proof, only suitable for dish-washers.

▶ Use dishwasher-proof glasses.

▶ Avoid a lengthy steam phase(standing time after wash cycleends).

▶ Use a programme with a lower tem-perature.

▶ Set the softening system to the wa-ter hardness.

▶ Use detergent with a glass protec-tion component.

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43

Fault Cause troubleshootingRust spots on cutlery. Cutlery is not sufficiently

rust-resistant. Knife bladesare often more severely af-fected.

▶ Use rust-resistant tableware.

Cutlery may also rust ifwashed together with rust-ing items.

▶ Do not wash rusting items.

Salt content in washing wa-ter is too high.

1. Remove any spilled special saltfrom the tub.

2. Screw the cap of the special saltdispenser on tight.

Detergent residue is presentin the detergent dispenseror the tablet collecting tray.

Spray arms were blocked bytableware so detergent wasnot rinsed out.

▶ Check that the spray arms are notblocked and can rotate freely.

Detergent dispenser wasdamp when detergent wasadded.

▶ Only add detergent to a detergentdispenser when dry.

Excessive formation of foamoccurs.

Hand washing-up liquid ispresent in dispenser forrinse aid.

▶ Immediately add rinse aid to thedispenser. → "Adding rinse aid", Page 24

Rinse aid has been spilled. ▶ Remove the rinse aid with a cloth.

Detergent or appliance careproduct used causes excess-ive foaming.

▶ Change the brand of detergent.

Information on display panel

Fault Cause troubleshootingSpecial salt refill indicatorlights up.

Insufficient special salt. ▶ Add Special salt → Page 22.

Sensor does not detect spe-cial salt tablets.

▶ Do not use special salt tablets.

Refill indicator for specialsalt does not light up.

Water softening system isswitched off.

▶ Setting water softening system→ Page 22

Refill indicator for rinse aidlights up.

Insufficient rinse aid. 1. Add Rinse aid → Page 24.2. Set the amount of rinse aid to be

dispensed.

Refill indicator for rinse aiddoes not light up.

Rinse aid system is switchedoff.

▶ → "Setting the amount of rinse aid",Page 24

en Troubleshooting

44

Malfunctions

Fault Cause troubleshootingWater is left in the applianceat the end of the pro-gramme.

Filter system or area underthe filters is blocked.

1. Clean the Filters → Page 33.2. Clean the Wastewater pump

→ Page 46.

Programme has not yetended.

▶ Wait until the programme ends orcancel the programme with reset.

▶ → "Terminate programme",Page 30

Appliance cannot beswitched on or operated.

Appliance functions havefailed.

1. Pull out the mains plug or switch offthe fuse.

2. Wait at least 2 minutes.3. Connect the appliance to the power

supply.4. Switch the appliance on.

Appliance does not start. The mains fuse has tripped. ▶ Check the relevant fuse.

Mains cable is not inserted. 1. Check whether the socket works.2. Check whether the mains cable is

properly inserted in the socket andon the rear of the appliance.

Appliance door is not closedproperly.

▶ Close the appliance door.

Programme starts automat-ically.

You did not wait until pro-gramme ended.

▶ → "Terminate programme",Page 30

Appliance stops during theprogramme or cuts out.

Appliance door is not closedproperly.

▶ Close the appliance door.

Power and/or water supplyhas been interrupted.

1. Check the power supply.2. Check the water supply.

Top basket is pressingagainst inner door and pre-venting appliance door frombeing closed securely.

▶ Check whether the rear panel of theappliance is being pressed in by asocket or hose holder that has notbeen removed.

▶ Arrange the tableware so that noparts project beyond the basketand prevent the appliance doorfrom closing properly.

Basic settings cannot bechanged.

A programme is currentlyrunning. Changing basic set-tings is only possible at thestart of a programme.

Troubleshooting en

45

Mechanical damage

Fault Cause troubleshootingAppliance door cannot beclosed.

Door lock has been activ-ated.

▶ Close the appliance door withgreater force.

Door cannot be closed dueto installation method.

▶ Check whether the appliance hasbeen installed properly.When closed, the appliance door,its decor or attached parts shouldnot knock against adjacent cabin-ets or the worktop.

Lid on the detergent dis-penser cannot be closed.

Detergent dispenser or lidare blocked by sticky deter-gent residue.

▶ Remove detergent residue.

Noise

Fault Cause troubleshootingFilling valves making knock-ing noises.

Caused by the domestic in-stallation. No appliance faultpresent. Does not affectfunctioning of the appliance.

▶ Can only be remedied in the do-mestic installation.

Knocking or rattling noise. Spray arm is striking table-ware.

▶ Arrange tableware so that the sprayarms do not strike tableware.

With a small load the waterjets directly strike againstthe tub.

▶ Distribute the tableware evenly.

▶ Load the appliance with more table-ware.

Light items of tablewaremove about during the washcycle.

▶ Position light items of tableware se-curely.

en Transportation, storage and disposal

46

Clean wastewater pump

Large remnants of food or foreignbodies can block the waste waterpump. As soon as the rinsing waterno longer drains properly, the wastewater pump must be cleaned.

WARNINGRisk of injury!Sharp and pointed objects or frag-ments of glass may block the wastewater pump and cause injury.▶ Remove any foreign bodies care-

fully.

1. Disconnect the appliance from thepower supply.

2. Remove the basket.3. Remove the filter system.4. Scoop out any water.

Use a sponge if necessary.5. Loosen the screws on the pump

cover (Torx T 20).

6. Pull up and remove the pumpcover.

7. Remove any remnants of food andforeign bodies in the interior.

8. Insert the pump cover, press downand screw firmly in place.

9. Install the filter system.10. Insert the basket.

Transportation, storage and disposal

Transportation, storageand disposalYou can find out here how to prepareyour appliance for transportation andstorage. You will also find out how todispose of old appliances.

Removing the appliance

1. Disconnect the appliance from thepower supply.

2. Turn off the water tap.3. Detach the drainage connection.4. Detach the drinking water connec-

tion.5. Pull the appliance out carefully,

along with the hose behind it.

Protect appliance from frost

If there is a risk of frost where the ap-pliance will be standing, e.g. in a holi-day home, empty the appliance com-pletely.▶ Empty the appliance. → Page 47

Customer Service en

47

Transporting the appliance

To avoid damage to the appliance,empty it before transporting.Note: Always transport the dish-washer upright to prevent residualwater getting into the machine's con-trols and damaging the appliance.1. Remove tableware from the appli-

ance.2. Secure loose parts.3. Turn on the water tap.4. Switch on appliance. → Page 295. Select the programme with the

highest temperature.6. Start the programme. → Page 307. To drain the appliance, terminate

the programme after approx.4 minutes. → "Terminate programme",Page 30

8. Switch off the appliance.→ Page 30

9. Turn off the water tap.10.To empty the residual water out of

the appliance, detach the supplyhose and let the water drain out.

Disposing of old appliance

Valuable raw materials can be re-claimed by recycling.

WARNINGRisk of harm to health!Children can lock themselves in theappliance, thereby putting their livesat risk.▶ With redundant appliances, unplug

the power cord. Then cut throughthe cord and damage the lock onthe appliance door beyond repairso that the appliance door will nolonger close.

1. Unplug the appliance from themains.

2. Cut through the power cord.3. Dispose of the appliance in an en-

vironmentally friendly manner.

This appliance is labelled in ac-cordance with European Direct-ive 2012/19/EU concerningused electrical and electronicappliances (waste electrical andelectronic equipment - WEEE).The guideline determines theframework for the return and re-cycling of used appliances asapplicable throughout the EU.

Customer Service

Customer ServiceIf you have any queries, are unable torectify faults on the appliance your-self or if your appliance needs to berepaired, contact Customer Service.You can solve many problems your-self by consulting the information ontroubleshooting in these instructionsor on our website. If this is not thecase, contact our Customer Service.We will always find an appropriatesolution and try to avoid unnecessaryvisits being made by a Customer Ser-vice technician.With any warranty claims we willmake sure that your appliance is re-paired by trained Customer Servicetechnicians using genuine spareparts, including after the manufac-turer's warranty has expired.For safety reasons repairs to the ap-pliance should only be carried out bytrained specialist staff. The warrantyclaim becomes void if repairs or in-terventions have been carried out bypersons not authorised by us for thatpurpose or if our appliances havebeen fitted with spare, supplementaryor accessory parts that were notgenuine parts and then resulted in adefect.

en Technical specifications

48

Function-relevant genuine spare partsaccording to the corresponding Eco-design Order can be obtained fromCustomer Service for a period of atleast 10 years from the date onwhich your appliance was placed onthe market within the European Eco-nomic Area.Note: Under the terms of the manu-facturer's warranty the use of Cus-tomer Service is free of charge.Detailed information about the war-ranty period and terms of warranty inyour country are available from Cus-tomer Service, your dealer or ourwebsite.When contacting Customer Service,you will need the product number (E-Nr.) and the production number (FD)of your appliance.The contact details for Customer Ser-vice can be found in the enclosedCustomer Service directory or on ourwebsite.

Product number (E-Nr.) and pro-duction number (FD)

The product number (E-Nr. ) and theproduction number (FD) can befound on the rating plate of the appli-ance.The rating plate is located inside theappliance door.Make a note of your appliance's de-tails and the Customer Service tele-phone number to find them againquickly.

AQUA-STOP guarantee1

In addition to warranty claims againstthe seller under the purchase agree-ment and in addition to our manufac-

turer's warranty, we will provide a re-placement under the following condi-tions.¡ If our Aqua-Stop system is defect-

ive and causes water damage, wewill make good the damage forprivate users. To ensure protectionfrom water damage, the appliancemust be connected to the powersupply.

¡ The liability guarantee is valid forthe service life of the appliance.

¡ A claim can only be made underthe guarantee if the appliance hasbeen correctly installed and con-nected with Aqua-Stop accordingto our instructions; this also in-cludes correctly fitting the Aqua-Stop extension (genuine access-ory). Our guarantee does not coverdefective supply lines or fittings upto the Aqua-Stop connection onthe tap.

¡ If your appliance is fitted withAqua-Stop, you can leave your ap-pliance unattended during opera-tion and the tap turned on after-wards. The tap only needs to beturned off if you are away fromhome for a long period, e.g. onholiday for several weeks.

Technical specifications

Technical specificationsFacts and figures for your appliancecan be found here.

Weight Max.: 24 kgVoltage 220 - 240 V, 50 Hz or

60 HzPower rating 2000 - 2400 WFuse 10 - 16 A


Technical specifications en

49

Power consumption Off mode/standbymode: 0.10 WLeft-on mode: 0.10 WNetworked standby: - WTime in left-on mode:0 minTime after which ap-pliance is switched tonetworked standbymode: - minComplies with thelatest regulations (EU)for energy labels andecodesign at the timeof placing on the mar-ket.Additional functionsand settings may in-crease power con-sumption and times.

Water pressure ¡ Min. 0.05 MPa(0.5 bar)

¡ Max. 1 MPa(10 bar)

Inlet rate Min. 10 l/minWater temperature Cold water.

Hot water max.: 60 °CCapacity 6 place settings

More information about your modelcan be found online at https://www.bsh-group.com/energylabel1.This web address is linked to the offi-cial EU EPREL product database. Atthe time of printing its web addresshad not yet been published. Pleasethen follow the instructions onsearching for models. The modelidentifier is made up of the charac-ters before the slash in the productnumber (E-Nr.) on the rating plate. Al-ternatively you can also find themodel identifier in the first line of theEU energy label.

1 Only applies to countries in the European Economic Area

https://www.bsh-group.com/energylabel

https://www.bsh-group.com/energylabel

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