Enfield Safeguarding Children Board (ESCB) Learning ... report covers learning and development activity commissioned and delivered through Enfield Safeguarding Children Board ... •

Enfield Safeguarding Children Board

(ESCB)

Learning & Development Report

2016/17

ESCB Training Report 2016/17 Page 2 of 21

Contents (click the headings to go straight to that section)

1. SUMMARY .......................................................................................................... 3

2. THE PROGRAMME .............................................................................................. 5

3. JOINT ESCB & SAB LEARNING AND DEVELOPMENT SUBCOMMITTEE .............. 5

4. LEARNING EVENTS / COURSES .......................................................................... 7

5. ATTENDANCE ..................................................................................................... 7

6. BUDGET ............................................................................................................... 8

7. EVALUATION AND IMPACT ............................................................................... 9

8. COURSE BREAKDOWN: ATTENDANCE, EVALUATION AND IMPACT .............. 10


1. Summary This report covers learning and development activity commissioned and delivered through Enfield Safeguarding Children Board (ESCB) from April 2016 – March 2017. It has been another very busy and productive year for Learning and Development across the partnership. An important change has been the bringing together of the ESCB Learning & Development sub-committee with the Safeguarding Adults Board (SAB) equivalent committee. This was in response to a recognition by both boards that there is overlap in the training needs of both workforces and that, of course, children have parents who are adults. The two committees were brought together in January 2016. The key functions of the group are a) to work on behalf of the ESCB & SAB to ensure the availability and delivery of high quality training and development on Safeguarding issues and b) to bring together learning and development opportunities for the adults and children’s workforces where there are clear synergies and advantages in doing so. 2016/17 has been the first full year in which the joint sub-committee has operated and there have been some clear benefits including the delivery of a joint conference on Modern Slavery and the commissioning of Domestic Abuse courses for both adult and children’s professionals. More information on the sub-committee can be found below in Section 3.

The ESCB programme this year has had a strong focus on training and awareness-raising in relation to the implementation of Signs of Safety, with almost 450 people attending courses on workshops on the model across the year. Other key drivers and priorities for the Training Programme this year have included:

• A continued focus on the key topic of Child Sexual Exploitation (CSE) with specific focus on specific agencies (e.g. Police and Foster Carers)

• Joint training sessions on Domestic Abuse and its impact on families for professionals who work with both adults and children, increasing awareness of understanding of gang related issues and links with other issues, such as CSE.

• Modern Slavery and Human Trafficking. A joint conference was held on this topic in February 2017 attended by more than 70 professionals from across the partnership

As in previous years the annual programme was commissioned and published at the beginning of the year but there has also been considerable flexibility to reflect shifting needs and priorities in what has been another period of significant change. For example, a number

Signs of Safety is an internationally recognised model for direct work with children and families It is an outcome-focused, strengths-based model with a robust risk management framework & includes a range of principles, processes and tools to guide the work Enfield is implementing Signs of Safety to re-position the children’s service at the centre of cutting edge social work research and practice and to have a clear practice based model that can be used across all professions.

WHAT IS SIGNS OF

SAFETY?


of safeguarding courses for specific teams and services, including elected members, were commissioned and delivered during the year. The ESCB Training programme is commissioned by the Board and monitored on the Board’s behalf through the multi-agency Joint Adults & Children’s Learning & Development sub-committee which meets at least quarterly. ESCB Learning Events are broadly open to everyone in the Enfield children’s workforce, with guidance offered as to who should attend which courses according to role and responsibilities which are detailed below. The programme continues to be informed by the guidance in ‘Working Together to Safeguard Children’ (2015) which recommends interagency training as being highly effective in helping professionals to understand their respective roles, in developing a shared understanding of assessment and decision-making practice and increased confidence and mutual respect across agencies. Working Together (2015) does not specify levels of training that should be offered by LSCBs, and so the information in ‘Working Together’ (2010) Chapter 4: Training, Development & Supervision continues to be referred to as a guide. This chapter identifies different groups for training based on:

➢ degree of contact with children and/or their parents ➢ level of responsibility for safeguarding work

These levels are those who:

1. have occasional contact with children, young people and their families (corresponds with Level 1 RCPCH (2010) “Intercollegiate Safeguarding Children & Young People: roles and competences for health care staff”)

2. are in regular or irregular but intensive contact with children, young people and their families

3. work predominantly with children, young people and their families 4. have particular specialist child protection responsibilities 5. are professional advisers and designated leads for child protection 6. are operational managers of services for children, young people and their families 7. are senior managers responsible for strategic management of such services 8. are members of ESCB

All the above groups should have a Level 1 basic awareness of child protection upon which to build, appropriate to their role. Mostly this is provided in-house by the person’s employing body, although Enfield ESCB also provides some Level 1 sessions on Basic Child Protection Awareness All training course information can be found on the ESCB website: https://new.enfield.gov.uk/enfieldlscb/training-and-learning/ The website lists all ESCB courses and users can book places using an online form.

https://new.enfield.gov.uk/enfieldlscb/training-and-learning/


2. The Programme Objectives

• To provide training for staff based on minimum standards.

• To provide a comprehensive training programme for all staff involved in safeguarding children.

• To encourage staff to take responsibility for their own learning and development by providing an accessible range of learning materials.

Aim of programme

• To underpin the practice and business of the service delivery and promote the Children and Young People’s Plan and the strategic plan for safeguarding.

• To motivate and create an infrastructure where individuals can develop safeguarding practices in line with national and local objectives.

• To provide training to meet statutory requirements.

• To provide holistic training opportunities regarding safeguarding children and promoting their wellbeing.

• To support teams and individuals to meet training and qualification requirements in line with national training objectives and standards.

• To continue responding to the national training strategy by linking the training programme with the national occupational standards and the common core knowledge and skills.

• To enable learning to be part of the natural working environment where people adapt to and promote a learning culture within the organisation.

Outcomes

• The protection of children within Enfield is dependent upon good inter-agency practice and co-operation. The experience gained by professionals in learning and working together will succeed in bringing about mutual understanding and a greater ability to combine skills in the interest of working in partnership with each other and families to safeguard children.

Diversity

• All aspects of inter-agency training are informed by equal opportunities and anti-oppressive practice and reflect the diversity of the communities served.

• All operational staff must be routinely provided with opportunities for basic and comprehensive anti-discriminatory training.

• The training must be rooted in recognition of the diversity of families and communities in Enfield and respect for the differing approaches to child-rearing this diversity represents.

• Equality and diversity issues must be integrated within all child protection training provided to staff.

• Such training must also ensure that respect for difference is not confused with acceptance of any form of abuse or neglect.

3. Joint ESCB & SAB Learning and Development sub-committee The Joint Learning & Development sub-committee is a multi–agency sub-committee of both Safeguarding Boards. The key functions of the group are a) to work on behalf of the ESCB & SAB to ensure the availability and delivery of high quality training and development on


Safeguarding issues; and b) to bring together learning and development opportunities for the adults and children’s workforces where there are clear synergies and advantages in doing so. Learning and development is targeted at statutory, voluntary and independent agencies whose work/voluntary activity brings them into contact with adults, children, young people or their families in Enfield. The group is responsible for monitoring the quality, scope and reach of single and multi-agency training to ensure that it supports staff in their work with adults, children, families and young people. The Joint ESCB & SAB Learning & Development subcommittee is responsible for:

• Identifying multi-agency learning and development needs. These are based on, priorities from the ESCB & SAB Business Plans and other priorities as identified by agencies and audits.

• Commissioning and delivering multi-agency training and development activities to include joint SAB / ESCB courses where there is value and advantage in doing so.

• Developing and implementing a robust monitoring and evaluation process of all single agency training to ensure that it meets a consistently high standard, is informed by latest research and that it contributes to developing the workforce to work together to safeguard adults and children.

• Overseeing the provision of safeguarding training to each partner agency and auditing this annually.

• Offering guidance to agencies around the provision of safeguarding training and development.

• Challenging learning and development issues arising from evaluation and audit and ensuring that remedial action is taken.

The sub-committee is accountable to both the Enfield Safeguarding Children Board and the Safeguarding Adults Board. The group prepares an annual report for the Enfield Safeguarding Children Board and the Safeguarding Adults Board. The Learning and Development sub-committee has met 4 times this year and is chaired alternately by a representative from Children and Adults.

• ESCB Business Manager

• SAB Development Manager

• Children’s Services (Local Authority)

• Adult Services (Local Authority)

• Education

• Police

• Fire Service

• Housing

• London Ambulance Service

• Independent & Voluntary sector

• Lay Member

• Royal Free London NHS Foundation Trust

• North Middlesex University Hospital

• Probation

• Barnet, Enfield and Haringey Mental Health Trust

• Enfield Children’s Services (Health)

• Early Years.

JOINT LEARNING &

DEVELOPMENT SUBCOMMITEEE MEMBERSHIP


4. Learning Events / Courses

14 different topics were covered during this course of the year. These have all been generally very well attended. The topics are listed below. Details of each course, including how often it was run, how many people attended and how it was evaluated, can be found below in Section 8 (click each course to go straight to that section)

CHILD EXPLOITATION ONLINE PROTECTION (CEOP) – ONLINE SAFETY ............... 10

CHILD PROTECTION – INTRODUCTION ................................................................... 11

CHILD PROTECTION – ELECTED MEMBERS .............................................................. 12

COMPLEX NEGLECT ................................................................................................ 12

CHILD SEXUAL EXPLOITATION (CSE) TRAINING .................................................... 13

DIRECT WORK WITH CHILDREN AND YOUNG PEOPLE ........................................... 14

DOMESTIC ABUSE – WORKING WITH FAMILIES ...................................................... 15

LEARNING FROM SERIOUS CASE REVIEWS ............................................................ 16

MANAGING ALLEGATIONS AGAINST STAFF ......................................................... 17

PARENTAL SUBSTANCE MISUSE ............................................................................... 18

SIGNIFICANT HARM ................................................................................................ 18

SIGNS OF SAFETY .................................................................................................... 19

SINGLE POINT OF ENTRY (SPOE) WORKSHOP ........................................................ 20

WORKSHOP TO RAISE AWARENESS OF PREVENT (WRAP) ..................................... 21

5. Attendance A total of 1093 places have been filled at ESCB Learning events this year. This is a small decrease from the 1118 places that were filled last year Attendees have been from the following sectors:

0

50

100

150

200

250

300 269

9

187

38

192

94

194

324 27 38

18

Attendance at ESCB Events by Sector 2016/17


Below is a table showing attendance by agency in 2015/16.

Commentary

• There has been very good engagement from the Education sector this year with 269 people attending events. This is, to some extent explained by the large number of Signs of Safety sessions that were delivered from schools during the year, but there have also been significant numbers of school staff on other courses.

• There has also been very strong attendance from Children’s Social Care, which is a positive step. Consistently, feedback from courses is positive about the multi-agency nature of ESCB courses and the input and attendance of social care staff is particularly valued

• There has been a notable increase in the numbers of Police colleagues attending training sessions for the second successive year. There were some bespoke CSE courses specifically for Police colleagues, but they have also attended a number of other sessions in significant numbers, particularly the Modern Slavery Conference.

• Attendance from Probation colleagues has fallen, which is probably reflective of the various changes that have taken place in that sector this year.

No courses had to be cancelled this year, which reflects an overall positive engagement with the programme

6. Budget and Finance During the course of the year a total of £8,654 was spent on learning and development. This is inclusive of trainer costs and venue hire. As in previous years we have worked hard to ensure that costs are kept as low as possible, primarily by engaging staff from across the partnership to deliver the training at no additional cost and by utilising London Borough of Enfield venues wherever possible. It should be noted however that utilising Enfield expertise and knowledge in this way still incurs a cost. Across the UK, a number of other Local Safeguarding Boards now charge for their training courses. ESCB is pleased to be able to

0

50

100

150

200

250

300228

49

261

129 118

178

80

6 17 1031

11

Attendance at ESCB Events by Sector 2015/16


continue to deliver training at no additional cost to attendees, but recognises that this may not continue to be sustainable in a time of increasing financial constraint.

7. Evaluation and Impact Attendees at all learning events are sent a link to an online course evaluation which they are asked to complete as soon as possible. Certificates of attendance are only issued on completion of the evaluation. Completion rates are improving but further work is still required to maximise the value of the evaluations. In addition to answering questions about their overall perception of the course attendees are asked whether they think the course will be effective in improving their practice. The first five questions are scored from 1 – 5 with 5 being the highest score and 1 being the lowest. The last question provides the opportunity for the attendee to make any comments they feel are relevant to the session. This data provides extremely helpful information both about the relevance and quality of the course itself and about the skills and knowledge of trainers we commission. The effectiveness of ESCB training is also monitored through the quality assurance and audit programme and other activities such as a recent Signs of Safety audit. Findings are incorporated into an ongoing Training Needs Analysis and are used to inform ongoing training and development. All courses delivered this year have been evaluated positively. All evaluation reports are sent to Training providers and all are analysed by the Training and Development Group. This analysis has resulted in amendments to course content over the course of the year and will inform the Training Needs analysis for 2017/18. Some providers, for example, will not be commissioned again, whilst others will be considered for further training based on their feedback A breakdown of attendance and evaluation of all courses can be found below. In the coming year the key priority of the Training and Development subgroup, in addition to ensuring the training programme is robust and flexible to meet the needs of the workforce, will be to improve our understanding and ability to evidence the impact of training primarily

TRAINING EVALUTATION QUESTIONS

1. Please tell us how well you felt the

course met its objectives

2. Please tell us how effective you feel the

training will be in improving your

practice

3. Please rate the delivery and

presentation of the course i.e. use of

role play

4. Please rate the trainer’s knowledge of

the course subject

5. Please tell us how well you feel the

course content related to local issues

6. Please provide any other comments

you have


through a structured programme of ‘follow-up’ which will target both training attendees and their mangers.

8. Course Breakdown: Attendance, Evaluation and Impact

Child Exploitation Online Protection (CEOP) – online safety

Number of sessions 1

Number of attendees 23

This course focuses on the risks that children and young people currently face online, popular trends right now for children, and how we can protect the children we work with. The training is delivered by a CEOP ambassador. Feedback for these sessions has again been excellent and attendees clearly feel that the content of the session will have a positive

impact on their practice. One attendee scored 1 and 2 for the course but did not provide any comments. Given the high scores from other attendees it is quite possible that this person misinterpreted the scoring system.

45 5

3 3

1110 10

12 12

0

2

4

6

8

10

12

14

How well objectivesmet?

Effective in improvingpractice?

Delivery andpresentation?

Knowledge of coursepresenter?

Relevant to localissues?

CEOP (Online Safety)

1 2 3 4 5

‘this was great training, very interesting and relevant to my role and generally in life’

– Change & Challenge Worker

‘I definitely will use my knowledge gained from this course in my work with parents and young people, as well as in my own personal life with my children. Will be recommending this course to all parents’

– Youth And Family Suport Service Worker


Child Protection – Introduction



This perennial course has been delivered on three occasions. The course is delivered, like many others on the ESCB Training programme, by London Borough of Enfield employees. As in previous years, these sessions have been very well received with a significant majority of attendees scoring ‘4s’ and ‘5s’.

3 3

6 64

16

2019 19

13

29

24

21 21

30

0

5

10

15

20

25

30

35






Basic Child Protection

1 2 3 4 5

‘I found the course very informative, coming from someone who has a hands-on experience dealing with difficult situations, references to real life examples made it much easier to understand the things that I should look out for’

– Voluntary Sector Manager

‘The course, contents and delivery were very well organised, the trainer was very knowledgeable and shared her expertise and skills with the participants’

– Secondary School Teacher


Child Protection – Elected Members



This training was part of the Elected Member development programme and was open to all serving Enfield councillors. It was based on the Basic Child Protection course, but also covered relevant topics such as CSE, FGM and Child Trafficking. The course was delivered by members of the Children’s Social Care management team. The session was well received, and it was agreed that it will become a core part of the Members annual training programme.

Complex Neglect



This course has been commissioned for a number of years and is delivered by an independent trainer, Janet Lee. The popular session focuses on providing practitioners from a range of agencies with practical skills for working with children and young families where complex neglect has become an issue.

22

1

4 4 4

6

5

4 4 4

0

1

2

3

4

5

6

7






Child Protection - Elected Members

1 2 3 4 5


Child Sexual Exploitation (CSE) Training



A wide range of CSE Training sessions were delivered this year. Many were part of the CSE Cross Borough Project which was run jointly with LB Haringey. The project included a number of other initiatives including: cross border mapping exercises and information packs for all young people presenting at North Middlesex Hospital. Some of the Training sessions were provided for specific groups, whilst others were open to all. All sessions were delivered by our Safer London partners who continue to receive Home Office and MOPAC funding.

• CSE Joint training (Police/ CSU/ Social Work)

• CSE Joint training (foster carers)

• CSE Joint training (Police CSU)

0

0.5

1

1.5

2

2.5






Complex Neglect

1 2 3 4 5

‘Fantastic course that could really have done with being over 2 days to cover all areas more thoroughly. The course leader had a great style of teaching that helped to visual scenarios. It is a shame that this could not be explored further to gain an increased insight in tackling the rising problem of neglect’

– Early Intervention Support Service Worker

‘The trainer gave us lots of food for thought’

– Social Worker




• CSE Joint training (Independent Foster Carers)

• CSE Workshop for Travelodge

• CSE Joint training (School nurses)

• Introduction to CSE

• Supporting young women & children – CSE

For some of these sessions, for example the courses for Foster Carers, evaluations were done as part of that specific programme. All sessions were positively evaluated. The feedback from the Foster Carer sessions is not included here but it was also very well received.

Direct Work with Children and Young People



1 1 12

42

3 32

6

10 10 10

7

22

1918 18

21

0

5

10

15

20

25






Child Sexual Exploitaiton (CSE)

1 2 3 4 5

‘As I had no previous knowledge of this subject I felt it was very well explained and executed training. I had learnt lots of new things which I will hopefully use in my future work.’

– Housing Support Worker


This course was delivered by longstanding training partner ECP and is designed to develop participants’ knowledge and skills to enable them to work directly with children and young people to promote children’s welfare, thus improving safeguarding processes.

Feedback was positive. A potential gap in local relevance was identified which was fed back to training providers.

Domestic Abuse – working with families



1 1

2 2

1

3

5 5

2

4 4

0

1

2

3

4

5

6






Direct Work with Children

1 2 3 4 5

‘I gained more knowledge on how to work with Young people. Thanks to the trainers’

– Community Safety Unit worker

‘The training was interesting, the hosts made the sessions fun and enjoyable and were engaging well with everyone, ensuring that all attendees were engaged. In regard to the training content, I thought it was more regarding direct work with children, the activities we can do with them and how we can use the activities to get children engaging with professionals. Most of the training felt like safeguarding children, which however was still interesting’

– Social worker


For the first time this year we commissioned a Domestic abuse training course which was aimed at professionals working with both children and with adults. Domestic abuse is understood to be an issue that a) affects a very

significant number of vulnerable families in Enfield; and b) one which can have a very significant impact on both adults and children. This course allows professionals to come together and share views and practice. As a consequence of feedback received it is planned that future sessions will be extended to a full day and will sharpen the focus on supporting children.

Learning from Serious Case Reviews



Enfield Safeguarding Children Board published Serious Case Reviews (SCRs) in May 2015 and January 2016. Both concerned young black men involved in knife crime. This training session

2

6

4 4

3

1

2 2

6

3

2

3 3 3

0

1

2

3

4

5

6

7






Domestic Abuse - Working with Families

1 2 3 4 5

‘Half day did not allow for the objective to be met. There was too much information to disseminate within a short time. I feel the training did not focus enough on the impact of DV on children and young people because there wasn't enough time.’

– Domestic Abuse Worker (Third Sector)

‘I enjoyed this course it was very good and the explanation was good. I also learned how domestic violence can have impact and effects on young children and how it can influence their behaviour.’

– Primary School Teacher


focused on the learning from these two reviews. It followed a number of similar sessions which were held in 2015/16. The Training was delivered internally by the ESCB Business Manager. Feedback was positive but suggested that more time was required. This has been taken into consideration for future planning.

Managing Allegations Against Staff



This course provides attendees with information about local processes and practice in relation to how allegations against members of staff are managed though the Local Authority Designated Officer (LADO). As in previous years the training was very well received and positively evaluated.

1 1 1

4

5

8 8

7

5

2 2

11

0

2

4

6

8

10

12


Effective inimproving practice?




Learning from Serious Case Reviews

1 2 3 4 5

‘This was an excellent course with an extremely knowledgeable trainer. My main feedback point is that there was so much material to get through that the morning appeared slightly rushed. Maybe we could have benefited from a little more time as such an interesting and important topic.’

– Social Worker

‘The course focussed on SCRs of two Enfield cases which made us think about our own processes/danger zones and what can be done differently next time. Very useful for

our own learning.’

– Secondary School Teacher


Parental substance misuse



This course provides attendees with advice and guidance for working with families where parental substance misuse is an issue. It is delivered by Compass, who provide support in Enfield to families affected by this issue. Unfortunately, the online evaluation system failed for this course Significant Harm

This was delivered by Janet Lee and was focused on equipping safeguarding professionals to investigate, assess and support children who are suffering or likely to suffer significant harm.

Feedback was extremely positive with all attendees recording that the presenter had an outstanding knowledge of the topic.

1

5 5

4 4

5

1

2 2 2 2

0

1

2

3

4

5

6




Knowledge ofcourse presenter?


Managing allegations against staff

1 2 3 4 5



Effective use of challenging questions in order to support the development of thinking around CP and issues of significant harm (e.g. what does engagement with services mean?)

– Educational Psychologist


Signs of Safety

The Signs of Safety model is being implemented across Enfield. It provides a framework for everyone who works with children and families to assess, analyse risk and develop plans to help the family overcome challenges. There have been a number of sessions just for social workers, but there have also been 19 sessions for multi-agency partners. Some of these sessions were delivered to specific groups of staff (e.g. Schools, Health Visitors, CAMHS etc.) whilst others were open to all. The single agency sessions were not evaluated but the multi-agency sessions were. Feedback was positive, and comments provided considerable

assistance in adjusting the focus and timings for subsequent courses.

1 1 1

3

2

3 3

5

7

5 5 5

3

2 2 2

5

0

1

2

3

4

5

6

7

8






Significant Harm

1 2 3 4 5



‘Very informative with clear statements made, questions answered and video clips. Great opportunities to discuss scenarios with multi-agency staff. Opportunities provided to discuss case/s at the end with workshop facilitators if needed.’

– Voluntary Sector Worker

‘I found it really useful especially in understanding the importance of honesty around making the 'Danger Statement'. I feel that this then makes the practitioner as well as the client accountable for what then follows; it creates clarity and shared understanding of the issues of concern.’

– Health Visitor


Single Point of Entry (SPOE) Workshop

This course was commissioned and delivered to help raise awareness and understanding across the borough of the work, processes and thresholds of the Single Point of Entry. The session was delivered by the SPOE Manager. Feedback was positive and offered some useful tips for future sessions, including being careful about the use of acronyms and jargon and assuming understanding

1

4

1 12

9 9

12 12

5

16

13 13 13

19

0

2

4

6

8

10

12

14

16

18

20






Signs of Safety multi-agency workshops

1 2 3 4 5



‘The course helped to clear up some misconceptions I had which proved to be quite useful’


‘The information provided was confusing at times as it jumped from aspect to aspect. It would also have been beneficial not to use acronyms as I did not understand what all these were and did not want to have to repeatedly ask’



Workshop to Raise Awareness of Prevent (WRAP)

These sessions are part of a national programme to raise understanding and awareness of the PREVENT and anti-radicalisation agenda with a specific focus on the picture in Enfield. Unfortunately, the session was delivered at the time the new online feedback system was being introduced and so evaluations were not captured for this session.



2 2 2 2 2

12 12 12 12

6

7

6

5 5

13

0

2

4

6

8

10

12

14






SPOE

1 2 3 4 5

Documents

Enfield Safeguarding Children Board (ESCB) Learning ... report covers learning and development activity commissioned and delivered through Enfield Safeguarding Children Board ... •