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WEEKLY
ENGAGEENGAGE Issue 26: Week of Nov. 21Issue 26: Week of Nov. 21
Q11: Progress Q11: Progress
Amherst, MA, honors postal veterans
P. 7
Happy Happy
Thanksgiving! Thanksgiving!
What are you What are you
thankful for? thankful for?
P. 3-4
Find out what progress means to these employees P. 6
Maintenance Technical Support
Center gives support to Fayetteville,
NC, during Hurricane Matthew
flooding
P. 6
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Work in ProgressWork in Progress Q11: Progress
Has someone talked to you about your progress in the last six months? Have you been recognized in the last seven days? These questions are ones that postal employees are least likely to agree with on the Postal Pulse survey. Both questions concern getting feedback on how one’s performance is perceived. But is feedback necessary to do a job? Not really. If people know what they are expected to do and have the materials and equipment to do it, they can perform the job.
Feedback is what helps the employee do the job to the best of his or her abilities. If basic needs are the motor of the engine, feedback is the fuel that keeps it running. Feedback is a two-way street, however, and both managers and employees have responsibilities to start the conversation. The key is to ask. Employees who don’t feel like they are having enough conversations about progress should simply ask for more feedback. Managers also should focus on asking rather than telling employees these key questions: “What is going well (or not so well)?” and “What more I can do to support you?”
QuoteQuote of the week of the week
“A bend in the road is not the end of the
road...unless you fail to make the turn.”
— Helen Keller
Submitted by Kimberly Cribbs, supervisor distribution operations,
Tampa, FL
Share with us your favorite quotes about progress. Email: [email protected]
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Give ThanksGive Thanks We wish you all a happy and enjoyable Thanksgiving holiday! We ask: what are you thankful for this holiday?
“I am thankful for the love shared with my family.” Linda Gallant, Equal Employment Opportunity specialist, White Plains, NY
“I am thankful for 29 years with the Postal Service. Not only has USPS afforded me security while I raised my children, the multitude of opportunities has allowed me to obtain a diverse set of skills adding to my personal growth.”
Joyce Tomaskovic, supervisor of customer services, Southfield, MI
“I have been with the Postal Service for more than 42 years. I have always considered it my business to make my customers have enjoyable visits while still trying to connect and have a personal relationship with them. I want them to come back because of the interaction and service. I have enjoyed my career as I am coming to the end of it. It is not an easy decision when you enjoy your job as much as I do. I really do not consider it so much as work but as enjoyment. I encourage
each of you to do your job as though it is your business and treat your customers as friends and I can guarantee you that it will become a pleasure to do your job. I encourage management to recognize employees who do their jobs without having to be watched all the time. Those employees are worth their weight in gold. I thank you for the opportunity to share my thoughts. Be thankful for all we have! Happy Thanksgiving!”
David Stipe, lead retail associate, Lancaster, PA
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“I am thankful for so many things. I’ve got a great family, a good job, good friends, people to work with, a great country to live in and the chance to live where I real-ly enjoy it.”
Shelene Costello, retail associate, Milligan, NE
“I am thankful for being an American and for having a job that has provided for my family. I am thankful I am not alone in the world. I have family, friends, co-workers and neighbors. I am thankful for my grandson who brings joy to me every day. So to all whose lives I have had the pleasure to have touched, I thank you!”
Constance Tellefson, mailing requirements clerk, Minneapolis
“I am thankful that I have a job working for the Postal Service, a beautiful daughter, two grand fur babies, a loving husband and a sweet yellow lab named Lady.”
Cynthia Valley, Postmaster relief, East Poland, ME
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What does progress mean to you
personally?
Q. Engagement Challenge
Next Week’s Engagement Challenge:
Who do you rely on to keep you energized at work? Why?
Email: [email protected]
“Progress: Learn+Understand+Produce = Confidence”
Cathie Macie, Postmaster relief, Apulia Station, NY
“To me, progress means doing everything within your power today to get where you want to be tomorrow. Recently, I was in Washington, DC, and took a picture outside of USPS Headquarters. I now have that picture on my desk as my motivation to eventually have a job at HQ in the
future. Progress is doing all I can today to prepare myself for that future HQ job tomorrow.”
Jeffrey Overholt, supervisor customer services, Milwaukee, WI
“At work progress means that there is
the opportunity to see goals set and
met, that what I d
o is appreciated and
that the opportunity to learn is always
there.”
Shelene Costello, retail associate, Milligan, NE
“Moving forward
with positive
results.”
David Newman, operations
support specialist, Cincinnati, OH
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Engagement & Community
Fayetteville, NC, Receives Support During Hurricane Matthew Flooding In response to Hurricane Mathew flooding, the Maintenance Technical Support Center (MTSC) sent significant resources to the Fayetteville, NC, area to assist in equipment assessments, machine moves, and restoring mail processing operations to the Fayetteville Processing and Distribution Center. In total, eight network support technicians (NST) were deployed before, during, and after the hurricane. They were:
1. Joe Biggs, North Houston P&DC
2. Shawn Cavallo, MTSC Norman, OK
3. Keith Gaines, Greensboro, NC, P&DC
4. Muncy Henderson, North Houston P&DC
5. Bob Levy, Kansas City, MO, P&DC
6. James Lynch, Northern Virginia P&DC
7. Del McCoy, Richmond, VA, P&DC
8. Brian O’Connor, Raleigh P&DC
Each of these technicians contributed in a meaningful way to ensure postal operations were carried out safely and efficiently. Our thanks go out to the entire MTSC team, who did a fantastic job of supporting the field during this flooding disaster. The relief operations moved three DBCS machines from Rocky Mount, NC, to Fayetteville, which began Oct. 13 and concluded Oct. 18. During this time, these employees transported the mothballed DBCS Machine more than 92 miles (1.5-hour drive time) into an empty postal warehouse that had to be completely rewired to support the machines. They powered up the machines, repaired and replaced warn parts, and fine-tuned them to allow the machines to process mail for the Fayetteville mailing area. The HQ Maintenance Operations Team would like to thank MTSC and these determined NSTs for the tremendous effort put forth and the results produced. It meant a lot to the folks of Mid-Carolina District to be supported by MTSC during this natural disaster. Thank you as well to all employees who assisted during this troubling time for the selfless support and dedication to the United States Postal Service. We appreciate all that each of you do, day in day out, who are seen and unseen. Without your support we would not have been successful.
HQ Maintenance Operations Support Specialist Wayne Griffith, Linthicum, MD
NST Shawn, Cavallo, NST Muncy Henderson, Cap Metro AVP Linda Malone, Fayetteville, NC MM Ed Artis, NST Bob Levy.
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Veteran Appreciation
Amherst, MA, Honors Veterans
“Here, in Amherst, MA, we are proud of our veterans. We celebrated those who served with coffee and muffins after we gave out Amherst awards. Management made a total of 10 plaques with the Medal of Honor stamp. The stamp was postmarked 11/11/16 with the office cancellation and framed. Each veteran received a letter from the Postmaster General as well as a lapel pin.”
Philip Fortin, Postmaster, Amherst, MA
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Celebrations
Nov. 2 Linda Bridges Operations support specialist Baltimore
Nov. 5 Lynn Hall Manager, maintenance operations support Oklahoma City
Nov. 7 Eduardo Alvarado-Hernan Safety specialist San Antonio
Nov. 13 Darel Elliott Maintenance mechanic Oklahoma City
Nov. 13 Michael Melton Mail handler Linthicum, MD
Nov. 16 Glenn Jackson Retail associate Sanford, FL
Nov. 17 Joanne Matragos Complaints & inquiry clerk Salt Lake City
Nov. 18 Clemente Soto Secretary San Antonio
Nov. 19 Mary Pecina Administrative assistant San Antonio
Nov. 20 Christy Fey Retail manager Louisville, KY
Nov. 20 Britt Patterson (A) human resources management specialist San Antonio
Nov. 22 Rick Ihle Postmaster Gowrie, IA
Nov. 23 Anthony Rozier A/senior plant manager Kearny, NJ
Nov. 24 Terry Villarreal Human resources training technician El Paso, TX
Nov. 25 Ronnie Lewis Laborer custodial Oklahoma City
Nov. 25 Raju Pothen Manager, maintenance operations support Oklahoma City
Nov. 25 Matthew Upton Secretary Nashville, TN
Nov. 27 Clarissa Driskill Mailing standards specialist Little Rock, AK
Nov. 29 Rosemary Curiel Complement coordinator San Antonio
Nov. 29 Arnette Curtis A/supervisor, statistical programs Jacksonville, FL
Birthdays
40 years Frank Tamborino Postage due technician Greenwich, CT
35 years Venita Lovelace Complaints / inquiry clerk Little Rock, AK
33 years Anita Evans Tacs support analyst Eagan, MN
32 years Donna Sanders Field financial specialist Atlanta, GA
30 years Mattie Coleman Secretary Houston
30 years Nancy McGrath Postmaster Norfolk, CT
30 years Stephen Buoniconti Postmaster Suffield, CT
30 years Cindy Ziemelis Retail associate Cheshire, CT
30 years Mark Lawrie Jr. Postmaster Ivoryton, CT
30 years Natalie Patricio City carrier Fall River, MA
30 years Rosalind David Training technician Baltimore
29 years Lawana Smith Supervisor Atlanta, GA
22 years Lil Orozco Administrative assistant Kearny, NJ
22 years Jackson Johnson Retail associate Belair, MD
14 years Sharon Wilson Postmaster Mountain View, OK
1 year Linda Goalder Retail associate Scottsburg, OR
Postal Anniversaries
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Celebrations
43 years Sharon Turley Bulk mail technician Des Moines, IA
22 years Linda Raveis City carrier Bridgeport, CT
25 years John Kramer Jr. Mail handler Warrendale, PA
25 years John Mcdonough Mail handler Warrendale, PA
11 years Susan Dedig Mail processing clerk Warrendale, PA
Retirements
Wedding Anniversaries
41 years Gregory & Jeanette Isom Gregory is a supervisor, distribution Bedford Park, IL
36 years Tanya & Don Bauer Tanya is an address management Cincinnati
12 years Kim & Rob Garey Kim is an address management Cincinnati
37 years Thurmond & Trini Raleigh Thurmond is a customer care agent. Los Angeles
33 years Tonya Campbell-White & Tonya is a lead retail associate. Colorado Springs, CO
15 years LaTosha & Charles Blakey LaTosha is a retail associate. Charles is a postal support employee.
Los Angeles
Just Married
Congratulations to Chris and Brittany Pietrucci on their recent marriage. Chris is a letter carrier in Boise, ID. Wishing you two a lifetime of happiness!
Baby Births Lisa Butler welcomed her new grandson, Blaine Steven Gratia, on Nov. 3. Lisa is a retail associate in Parkton, NC. Blaine is the son of Jessica and Buck Gratia.
New parents Destiny and Dylan Stamm welcomed their baby boy, Dominic Stamm, on Nov. 17. Destiny is a retail associate in Jacksboro, TN.
