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Summa's EOS Process Survey,Feedback, Action!. DISCOVERY Review Department Results What is going well? What do we want to do more of? Choose a topic 5 Drivers of satisfaction. Engaging Decision Making. DEPLOY Quick Action Plans and Wins Quick Action Ideas into action plans. - PowerPoint PPT Presentation
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Engaging Decision Making
DISCOVERYReview Department
Results•What is going well? •What do we want to do more of? •Choose a topic •5 Drivers of satisfaction
DREAMInterviews
•Best success stories •Identify possibilities
DESIGNAnalyzing the Information
• Common themes and ideas for success•Select best ideas for action
DEPLOYQuick Action Plans
and Wins•Quick Action Ideas into action plans.•Monitor,communicate, celebrate success
OrganizationalSupport and Commitment.
Summa's EOS Process
Survey,Feedback, Action!
