Enterprise Network Wired & Wireless Cross facilities WAN Interconnect MPLS Metro Ethernet Direct Internet Office 365 Collaboration Communication

Spark the future.

May 4 – 8, 2015Chicago, IL

Getting Started with Skype for Business Online Voice and Audio ConferencingBill Verthein – Engineering Voice Portfolio

BRK2146

Agenda

ExpressRoute for Office365

Cloud PSTN Conferencing

Cloud Voice

Service Triad:Cloud, Interconnect, Enterprise

Service Triad

Enterprise NetworkWired & WirelessCross facilities WAN

InterconnectMPLSMetro EthernetDirect Internet

Office 365CollaborationCommunication

Microsoft Global Cloud

Microsoft’s global datacenter footprintMicrosoft’s network is one of the three largest in the world

1 million+ servers • 100+ Datacenters in over 40 countries • 1,500 network agreements and 50 Internet connections

SAN ANTONIO

CHEYENNE

QUINCYDES MOINES

CHICAGO

BOYDTON

BRAZIL

DUBLIN

AMSTERDAM

INDIA

BEIJING

SHANGHAI

JAPAN

HONG KONG

SINGAPORE

AUSTRALIA

*Operated by 21Vianet

• AT&T• British Telecom• Colt• Equinix• Internet Initiative Japan (IIJ)• Level3• Orange• SingTel• Tata Communications• Telecity Group• Telstra• Verizon

ExpressRoute Partners

Using global insight and software adaptation to provide highest quality media everywhere

Smarter EndpointsContinual improvement of media stack based on unmatched experience and telemetry

Faster OptimizationEnhanced SDN solutions to automate network diagnostics and configuration

Ongoing management and network infrastructure product delivery from Partners

Microsoft Global Real-Time Media Delivery Network

38% 38% Global International Calling Minutes carried on Skype

Cloud/Enterprise Interconnect

How do networks connect?

MPLSWA

N

CustomerDatacenter

Microsoft Datacenter

Office 365 Services onExpressRoute

NetworkFacility

ExpressRoute router

Other Network Routers

Where companies connect their networks together

Where Internet network providers connect

Leased by a network operator

Meet Me Location

Co-location facility

Telco facility

Office 365 Networking

CustomerDatacenter

Public internet


Alternate connection


Office 365 Services RequireInternet

Azure services

Customer Site 2

Customer Site 1

MPLS VPN WAN

Primaryconnection

Internet Co-lo

An alternative to the public Internet connection

Premium network connection to Microsoft datacenters

Private networking for primary Office 365 workloads

Predictable performance with managed connectivity

SLA of 99.9% for availability

ExpressRoute for Office 365

CustomerDatacenter

Public internet


Alternate connection


Office 365 Services RequireInternet

Azure services

EXPRESSROUTE

Customer Site 2

Customer Site 1

MPLS VPN WAN

Primaryconnection

Internet Co-lo

Predictable performanceWith ExpressRoute you have dedicated bandwidth, traffic goes over managed infrastructureControl over network routing and number of routing hops, and by implication control over network latencyNo congestion with public Internet customers

Performance considerationsCapacity planning is still requiredDepends on the network capacity you have from user locations to the Microsoft networkNetwork distance, routing path and DNS must be carefully planned for ExpressRoute

Predictable performance profile

Customer

Pre-requisites for deploying very soon after GAAzure qualification criteria from MSDN

Azure ExpressRoute subscription is required, but no additional Microsoft subscription is required

Service engagement with an ExpressRoute connectivity provider is required

Customers should already have either a managed VPN WAN or co-located networking planned

ExpressRoute is highly recommended for ensuring optimal real-time media performance

General Availability details

Cloud Audio Conferencing

Office 365 Audio Conferencing via Audio Conferencing Providers (ACPs)

Current OfferingCustomers sign-up with Audio Conferencing providers (ACPs): PGI, Intercall, BT, …more to comeProvide audio conferencing (dial-in/dial-out) in Office 365.Native integration with Skype for Business & OutlookConfigure tenant to import/export ACP information for users

Ongoing Quality ImprovementsImprove end-to-end availability and reliability in collaboration with partnersFocus on network redundancy, system telemetry & support processes

Continued support for 3rd party ACP moving forward

Office 365 Audio Conferencing via native Cloud PSTN Conferencing

Underlying audio conferencing serviceSkype for Business in Office 365 (Initial Offering)Skype for Business Server (Future)

Great conferencing integrated into Skype for BusinessPSTN dial-in & dial out through conferencing service Simple signup with number provisioningAssigns bridges when a user is provisioned / meeting is scheduledReleases to US based tenants first

MicrosoftAudio Conferencing Service

Office 365

Phone Caller

3rd PartyAudio Conferencing

Provider

PSTNPartner

PSTN

AVMCU AVMCU

Signaling

Media

Audio Bridging

PSTN

Skype for Business User

ACP MCU

Cloud PSTN Conferencing in Office 365Easily accessible audio conferencing for Office 365 users

Cloud PSTN Conferencing in Office 365

Initial Offering: GA Fall 2015

US-based tenants only

Onboarding through Office 365

Simple sign-up, with automated TN provisioning

Dedicated TNs assigned to each tenant

PSTN dial-in to LYO meetings with domestic and international TNs

5-7 digit Static Conference IDs

Integrated with meeting scheduling in Outlook, OWA, Rich Client (“Meet Now”), Web Scheduler

Anonymous join over PSTN

Experience Walkthrough

Raul is the IT admin at Contoso, which has been using Office 365 for Exchange and SharePoint. He decides to add meetings for his users.

Jane, an employee at Contoso, usually has meetings with her vendors.

Raul IT-AdminLocation: USA

AttendeesJaneMeeting OrganizerLocation: USA

Rachel PerezLocation: USA

Frank SpokaneLocation: USA

Shirmay ChangLocation: Australia

Raul buys the add-on in Office 365 and starts assigning licenses to Contoso’s employees.

LarryIT-AdminLocation: USA





Raul buys the add on from the Office 365 admin center

Cloud Audio ConferencingThe most comprehensive plan for enterprises that need meetings with audio conferencing capabilities. $X.00

Raul provisions a license to Jane to enable her to have meetings

Skype Meetings for Business The most comprehensive plan for enterprises that need meetings with audio conferencing capabilities.

Jane Smith

Cloud Audio Conferencing

Jane gets assigned a conference bridgeautomatically

She can now schedule meetings from Outlook that will include PSTN

DISPLAY NAME PROVIDER DIAL-IN NUMBER(S) CONFERENCE ID

…Microsoft

Jane is able to schedule her meeting with people joining from within the organization, as well as outside the United States.





Raul IT-AdminLocation: USA

Jane clicks on Scheduled Meeting in Outlook and her conference bridge details are populated into the invite.

She’s ready to go!

Outlook Desktop Client

[email protected]

+14258290012 (USA – Redmond) English (United States)

515898

Microsoft Cloud PSTN Service

Cloud PSTN connectivityInbound and outbound PSTN calling via O365

Includes DIDs and number porting

Available in US in 2H 2015, followed by countries in Western Europe in 2016

On-premises PSTN connectivityHybrid PSTN topology uses Skype for Business Cloud technology to connect to existing on premise PSTN trunks and PBX assets

Enables Office 365 users worldwide to use cloud enterprise voice features in geographies without a local Microsoft PSTN offer

PSTN Connectivityin Office 365

GLOBAL CALLING FOR OFFICE 365

CUSTOMERS

Enterprise Voice in Office 365

PSTN services provided by Microsoft

User hosted in Office 365

Customer PSTN services integrated on-premises

Online Hybrid On Premises

End-user features & customer PSTN services integrated on-premises

Cloud VoiceTwo core parts always in the cloud - Cloud-based call control for end-users - Tenant admin user experience for IT Pros

Office 365CustomerPremises

Public Internet

ExpressRoute

Cloud-based Call Control

Initial Offering: Fall 2015

US-based tenants only

Call hold/retrieve, Transfer, forward, simul-ring

Team call, delegation

Qualified IP Desk Phones

Mobile clients with PSTN calling

Voice Mail

Call History

Basic 911

Complete Tenant Admin Experience

Deterministic Networking with ExpressRoute (recommended)

Tenant Admin Experience



Cloud Voice & PSTNTwo options, not mutually exclusive: - A Cloud PSTN Service delivered by Microsoft (1)

- On-Premises PSTN Connectivity (2)Office 365

CustomerPremises

PSTN

Public Internet

ExpressRoute

(1)

(2)

PSTN connectivity provided directly by MSFTFocused on providing highest level of customer experience across end-user & adminWill meet legal requirements as necessary to participate in market.Pricing, SKUs, etc., available in coming months

Microsoft’s PSTN Service with Office 365

Microsoft’s PSTN Service: Benefits

Cheaper and faster to get startedPay one bill for all your communicationsAll the latest updates delivered automaticallyPick new numbers or port what you have todayNo need for any server software on-premisesEasier to administer

Cloud Voice with Microsoft PSTN Service

Signaling

MediaOffice 365

CustomerPremises

PSTNPSTN Calls

Cloud Voice with On-premises PSTN Connectivity

Skype for Business Server deployed on-premisesDeployment integrated with Office 365 (split domain)

Users log into Office 365, services delivered from cloudPSTN calls connect through on-premises serverStandard Direct SIP Connectivity to Gateway/SBC/PBX

Cloud Voice with On-premises PSTN Connectivity

Signaling

Office 365

Customer Premises

PSTNPSTN Calls

Existing Telephony Infrastructure

Media

Server Pool

Split Domain

Complete your strategy for cloud migrationConnect your existing SFB topology to the cloudPerform a network assessment for cloudEvaluate end-user use-cases for PSTN Know your contracts & interfaces for PSTN servicesTrial of Cloud Services will be coming this calendar year

Multiple ways to access Online Evaluation Forms:1. CommNet stations located throughout conference venues2. Via both TechReady Windows Phone and Windows 8.1 Event Apps3. Via traditional TechReady Schedule Builder Windows Phone 7/8

Application4. Via BYOD browser from any wired or wireless internet connection to

https://www.MyTechReady.com

For more information, please refer to CommNet

Please Complete An Evaluation FormYour input is important!

Speaker – Click Hereto Launch Video

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Relevant Sessions at Ignite

3:15PM BRK3140 The Voice of Skype for Business: An Overview Jamie Stark N427

5:00PM BRK2161

ExpressRoute for Office 365 & other Network Connection Options Paul Andrew S504

10:45AM BRK2200Choosing between Server, Online and Hybrid

with Skype for BusinessMarc Sanders; Thomas Binder S103

3:15PM BRK3128Ensuring Media Quality in Microsoft Office 365 Skype for Business

Aaron Miller; Sasa Juratovic E351

1:30PM BRK3184

Common Questions and Concerns about Skype for Business

Taimoor Husain; Aamer Kaleem S102

3:15PM BRK4129

Hybrid Configuration Deep-Dive of Skype for Business

Cezar Ungureanasu; Ramesh Narayanan; Vivek Bhatnagar

E450

Tues

Wed

Thurs

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Documents

Enterprise Network Wired & Wireless Cross facilities WAN Interconnect MPLS Metro Ethernet Direct Internet Office 365 Collaboration Communication