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Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG [email protected] Moira Wertheimer, Esq., RN, CPHRM, FASHRM

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Page 1: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM
Page 2: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

Episode 2:

Recalibrating Healthcare Riskfor AIG North America General Insurance partners and clients

WEDNESDAY, MAY 27TH / 2:00 PM ET

Page 3: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

President, Northeast ZoneAIG

Ron Willett

MODERATOR

Page 4: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

Senior ScholarJohns Hopkins Center for Health Security

Eric Toner, MDGlobal Medical DirectorAIG Travel

William W. Spangler, MD, FACEP

PANEL

Bloomberg Distinguished Professor of Health Policy and Economics, Carey Business School and Department of HealthPolicy and Management, Bloomberg School of Public Health, Johns Hopkins University

Dan Polsky, PhD

Healthcare Client Service Product Management LeadAIG

Moira Wertheimer, Esq., RN, CPHRM, FASHRM

Page 5: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

Head of Global Service Businesses & Global Chief Operating OfficerGeneral Insurance AIG

Michael Price

Page 6: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM
Page 7: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

• Symptoms• Contagion• Preventive measures

Brief clinical overview

Page 8: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

• For the virus• For antibodies

Testing

Page 9: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

Virus mutations

Page 10: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

Medication –Remdesivir and others

Page 11: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

• Timing• Herd immunity

Vaccine

Page 12: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

• Masks• Cleaning• Screening• Outside visitors / guests• Mass transit• Common areas• Employees with risk factors / comorbidities• AMA / CDC guidelines• Return “too soon”?

Return to workplace

Page 13: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

Evacuation / Travel challenges

Page 14: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

• Telehealth• Will these changes persist?• When will medical care return to normal?

Changes in healthcare delivery

Page 15: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

Current environment in the emergency department

Page 16: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

Ten Takeaways

Essential: Document thoroughly.

Follow established emergency/disaster/pandemic plans.

Before deviating from approved use/cleaning of equipment, consult with manufacturer.

Adhere to prevailing Standards of Care. Ensure adequate PPE supplies and train for use.

Demonstrate understanding and compliance with federal/state laws (and changes). Institute infection control practices.

Demonstrate understanding and compliance with CDC and local/regional Department of Health guidelines.

Screen patients, staff and visitors for COVID-19 symptoms and exposure.

Use EPA approved disinfecting solutions. Communicate frequently with patients, family and staff.

Page 17: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

ECRI - COVID-19 Resource Center: https://www.ecri.org/coronavirus-covid-19-outbreak-preparedness-center/

CDC - Information for Healthcare Professionals about Coronavirus (COVID-19): https://www.cdc.gov/coronavirus/2019-nCoV/hcp/index.html

U.S. Department of Health & Human Services (HHS):https://www.hhs.gov/

Association for Professionals in Infection Control (APIC) – COVID-19 Resources: https://apic.org/covid19/

American Association of Critical-Care Nurses - Coronavirus (COVID-19) Update: https://www.aacn.org/clinical-resources/covid-19

U.S. Department of Health & Human Services, ASPR-TRACIE - Novel Coronavirus Resources: https://asprtracie.hhs.gov/COVID-19

Resources

Page 18: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

Q&A

Page 19: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

If you’d like to follow-up with any of today’s speakers, please see their contact details below.

Senior Scholar Johns Hopkins Center for Health [email protected]

Eric Toner, MDGlobal Medical DirectorAIG [email protected]

William W. Spangler, MD, FACEP

Bloomberg Distinguished Professor of Health Policy and Economics, Carey Business School and Department of Health Policy and Management, Bloomberg School of Public Health, Johns Hopkins [email protected]

Dan Polsky, PhD

Healthcare Client Service Product Management [email protected]

Moira Wertheimer, Esq., RN, CPHRM, FASHRM

Page 20: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange.

Additional information about AIG can be found at www.aig.com | YouTube: www.youtube.com/aig | Twitter: @AIGinsurance www.twitter.com/AIGinsurance | LinkedIn: www.linkedin.com/company/aig. These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.

AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries and jurisdictions, and coverage is subject to underwriting requirements and actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.

The data contained in this presentation are for general informational purposes only. The advice of a professional insurance broker and counsel should always be obtained before purchasing any insurance product or service. The information contained herein has been compiled from sources believed to be reliable. No warranty, guarantee, or representation, either expressed or implied, is made as to the correctness or sufficiency of any representation contained herein.

© American International Group, Inc. All rights reserved.

Disclaimers

Page 21: Episode 2: Recalibrating Healthcare Risk...Dan Polsky, PhD Healthcare Client Service Product Management Lead AIG Moira.Wertheimer@aig.com Moira Wertheimer, Esq., RN, CPHRM, FASHRM