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V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 1
The B.B.A programme is one type of graduate degree course. This is providing us professional management which is universally applicable. It can be applied in business and non-business activities.
For preparing the project report, I have visited the Dudhsagar Dairy, Mehsana, during the suggested duration 27-10-2008 to 16-11-2008 to avail the necessary information. The blend of learning and knowledge acquired during my practical studies at the Dudhsagar Dairy, Mehsana, are presented in this project report.
The rationale behind visiting the company and preparing project report is to study the “ERP System with respect to Finance and Accounts in Dudhsagar Dairy, Mehsana.”
The project report starts with company profile and covers Overview of ERP System, Various modules of ERP System implemented at Dudhsagar Dairy, Various process cycle of ERP system in Dudhsagar Dairy, Evolution of ERP System, Findings Regarding ERP system at Dudhsagar Dairy, Mehsana.
The information presented in this Project Report is obtained from various sources like Company Personnel, Company Internal Intra Websites, Other Websites, Company Reports, and other literature.
NAME POOJA K. SONI
DIVISION ”C”
ROLL NO 188
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 2
“SUCCESS CAN NEVER BE OBTAINED WITHOUT VALUABLE GUIDANCE”“GURU BINA GYAN KAHA SE PAU”
The successful completion of a project requires active participation of many people from the time of inception of an idea to its implementation, many brain works together and that only provides fruitful results.
It's a great pleasure and privilege in presenting this Project Report to one and all concerned. My deepest gratuity to DUDHSAGAR DAIRY, MEHSANA to undergo training at one of the most reputed co-operative Organization.
First of all, I would like to thank Dr. Krishnaraj M Chudasma, Principal of V.M. Patel Collage of Management Studies who has gave me the opportunity to undertake this type of research work which will prove very important for me in future. I would also like to thank Prof, Haresh Oza for giving me guidance well when required. I am highly indebted to Mr. Jaysukhbhai Solanki, [Executive (Accounts-dudhsagar dairy)] for bestowing me his kind and gracious facilitation during the training period. Without his prudent guidance and encouragement the project would not have been possible.
I would also like to express my sincere thanks to other people at Dudhsagar Dairy, Mehsana for their invaluable contribution and guidance in making this Project Report.
I also like to thank all those people who have knowingly and unknowingly contributed in one way or other in making this Project a more completely one with their valuable tips and suggestion.
I hope that the information incorporated in this project report would be appreciated as I have put in may be efforts in leaving no stone unturned as I consider it to be true, fair and relevant in its content and context to the best of my knowledge and ability.
NAME POOJA K. SONI
DIVISION ”C”
ROLL NO 188
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 3
Dudhsagar Dairy is a co-operative dairy. It works under Gujarat Co-operative Milk Marketing
Federation. Dudhsagar Dairy takes milk from many villages around Gujarat and pay for their
milk. Then Dudh Sagar Dairy processes it & pack in different packaging and after supply. Dudh
sagar Dairy’s plan is biggest in the all our Asia.
Dudhsagar dairy which manufactures milk and milk products under the brand name AMUL and
SAGAR has become the first dairy co-operative in the country to implemented enterprise
resource planning (ERP) solution across its establishment.
In this report I have done a research on "ERP SYSTEM WITH RESPECT TO FINANCE &
ACCOUNTS IN DUDHSAGAR DAIRY, MEHSANA”. For preparing the project report, I have
visited the Dudhsagar dairy for 21 days during the suggested duration from 27-10 2008 to 16-
11-2008, to avail the necessary information.
During my overall research work I have done analysis of the ERP SYSTEM implemented at
DUDH SAGAR DAIRY,MEHSANA and according to that some points of analysis are as under:
At DUDH SAGAR DAIRY with the help of ERP SYSTEM it is easier and faster to
get financial data from various departments, the preparation of valuable financial reports
accurately, requirement of HUMAN RESOURCE is reducing, increase in co-ordination among
employees in finance & accounts department, it is become very easier to checkout the past
accounts and their impact on present accounts, The chances of mistakes while preparing
valuable financial reports can be reduced, useful for saving time, eliminates the paper work
Planning and allocation of financial resources become efficient & accurate
Apart from such advantages there are certain limitations of ERP SYSTEM at DUDH SAGAR
DAIRY like The blurring of company boundaries can cause problems in accountability, lines of
responsibility, and employee morale, In FINANCE & ACCOUNTS DEPARTMENT ERP system may be too
complex measured against the actual needs of the DAIRY, ERP SYSTEM at DUDH SAGAR DAIRY is not
useful to record the collection of milk from various co-operative societies and the payment to co-
operative, A small mistake while recording the transaction will affect all other accounts badly which may
result in a very big mistake.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 4
Sr.no. Particulars Page no.
1. Preface 2
2. Acknowledgement 3
3. Executive summary 4
4. What is ERP? 7
5. Overview of ERP SYSTEM 10
6. Development of an ERP system
11
7. Suppliers of ERP software 14
8. Selection of ERP 17
9. ERP life cycle 18
10.Functional modules of ERP
software
21
11.Various ERP Process Cycle
25
12. Technical specification for implementation of ERP
system
39
13. Findings 40
14. Conclusion 44
15. Bibliography 46
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 5
INTRODUCTION
ERP SYSTEM AT DUDHSAGAR DAIRY
Dudhsagar dairy which manufactures milk and milk products under the brand name
AMUL and SAGAR has become the first dairy co-operative in the country to
implemented enterprise resource planning (ERP) solution across its establishment.
Dudhsagar dairy has implemented “ORACLE E-BUSINESS SUIT” (version-11.5.9) as
ERP software.
The main server is implemented at Mehsana head office and it is connected with
different locations i.e. chilling centers Vihar, Kheralu, Harij, Kadi & Hansapur and cattle
feed factory Boriavi & Ubkhal. These all centers are connected through BSNL telephone
leas lines.
The Dudhsagar dairy has completed 47 years of his success and it is in the northern
part of Gujarat. The dairy has completed task of creating a common integrated
management system under project “SAMANWAY” to create and derive the benefit of
modern technology to make the dairy operation more efficient, thus contributing in
improving the lives of hundreds and thousands of milk producers in the region.
The “ERP - SAMANVAY” project has covered the implementation of Oracle Financials,
Oracle Purchasing, Oracle Process Manufacturing, Oracle Asset Management, Oracle
Inventory Management and Oracle Order Management modules Of Oracle-E-Business
Suits.
There are numerous software programs that are being used at different locations
gathering information would often take days. With a uniform ERP solution across all
establishment and place, as expect a huge improvement in account statement by the
year-end as per management.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 6
This ERP solution package was implemented in 11 month from 4 August 2003 to 2-July,
2004.
The set up of ERP system is done by TCS “TATA CONSULTANCY SERVICES”, but it
took be few month for the employers to get accustomed to the new system and to
streamline all procedures.
For each ERP users they have separate login knowing there confidential password for
ERP suits and also separate assessment for higher authorities. In each department one
ERP core team members has support to his staff members for day-to-day transactions.
Now Dudhsagar Dairy, maintain two ERP instance
(1) Production Instance (SAGAR-8000) for live data
(2) Test Instance (TClone-8025) for old data and testing and training purpose
Following other software programs are using by Dudhsagar Dairy.
MCBS – Milk Collection and Billing Systems
FoxPro – Transport Payment and accounting program
Tally 9 etc.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 7
WHAT IS ERP?
ERP (Enterprise Resource planning) covers the technique and concepts employed for the
integrated management of business as a whole, from the viewpoint of the effectiveness use of
management resources, to improve the efficiency of an enterprise. ERP packages are
integrated software packages that support the ERP concepts.
An Enterprise Resource Planning (ERP) system is a software infrastructure embedded with
"best practices", thus providing the best ways to do business based on common business
practices or academic theory. The aim of an ERP is to improve the co-operation and interaction
between all departments in organizations (such as product planning, manufacturing,
purchasing, marketing and customer service department). ERP is a fine expression of the
inseparability of IT and business. As an enabling key technology, as well as being an effective
managerial tool, ERP systems allow companies to integrate at all levels and to utilize important
ERP applications such as supply-chain management, financial and accounting applications,
human resource management and customer relationship management. They represent large,
complex, computerized and integrated systems which can strongly influence long-term business
success.
Enterprise Resource Planning is the latest high end solution, information technology has lent to
business application. The ERP solutions seek to streamline and integrate operation processes
and information flows in the company to synergies the resources of an organization namely
men, material, money and machine through information. Initially implementation of an ERP
package was possible only for very large Multi National Companies and Infrastructure
Companies due to high cost involved. Today many companies in India have gone in for
implementation of ERP and it is expected in the near future that 60% of the companies will be
implementing one or the other ERP packages since this will become a must for gaining
competitive advantage.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 8
Integration is Key to ERP
Integration is an extremely important part to ERP's. ERP's main goal is to integrate data and
processes from all areas of an organization and unify it for easy access and work flow. ERP's
usually accomplish integration by creating one single database that employs multiple software
modules providing different areas of an organization with various business functions.
Although the ideal configuration would be one ERP system for an entire organization, many
larger organizations usually create and ERP system and then build upon the system and
external interface for other stand alone systems which might be more powerful and perform
better in fulfilling an organizations needs. Usually this type of configuration can be time
consuming and does require lots of labor hours.
ORIGIN OF THE TERM
The initials ERP originated as an extension of MRP (material requirements planning then
manufacturing resource planning). ERP systems now attempt to cover all basic functions of an
enterprise, regardless of the organization’s business or charter. Non-manufacturing businesses,
non-profit organizations and governments now all utilize ERP systems.
To be considered an ERP system, a software package must provide the function of at least two
systems. For example, a software package that provides both payroll and accounting functions
could technically be considered an ERP software package.
However, the term is typically reserved for larger, more broadly based applications. The
introduction of an ERP system to replace two or more independent applications eliminates the
need for external interfaces previously required between systems, and provides additional
benefits that range from standardization and lower maintenance (one system instead of two or
more) to easier and/or greater reporting capabilities (as all data is typically kept in one
database).
Examples of modules in an ERP which formerly would have been stand-alone applications
include: Manufacturing, Supply Chain, Financials, Customer Relationship Management (CRM),
Human Resources, Warehouse Management and Decision Support System.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 9
EVOLUTION OF ENTERPRISE RESOURCE PLANNING
In the ever growing business environment the following demands are placed on the industry:
Aggressive Cost control initiatives
Need to analyze costs / revenues on a product or customer basis
Flexibility to respond to changing business requirements
More informed management decision making
Changes in ways of doing business
Difficulty in getting accurate data, timely information and improper interface of the complex
natured business functions have been identified as the hurdles in the growth of any business.
Time and again depending upon the velocity of the growing business needs, one or the other
applications and planning systems have been introduced into the business world for crossing
these hurdles and for achieving the required growth. They are:
Management Information Systems (MIS)
Integrated Information Systems (IIS)
Executive Information Systems (EIS)
Corporate Information Systems (CIS)
Enterprise Wide Systems (EWS)
Material Resource Planning (MRP)
Manufacturing Resource Planning (MRP II)
Money Resource Planning (MRP III)
The latest planning tool added to the above list is Enterprise Resource Planning.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 10
OVERVIEW OF AN ERP SYSTEM
Some organizations — typically those with sufficient in-house IT skills to integrate multiple
software products — choose to implement only portions of an ERP system and develop an
external interface to other ERP or stand-alone systems for their other application needs. For
example, one may choose to use human resource management system from one vendor, and
the financial systems from another, and perform the integration between the systems
themselves.
This is very common in the retail sector[citation needed], where even a mid-sized retailer will
have a discrete Point-of-Sale (POS) product and financials application, then a series of
specialized applications to handle business requirements such as warehouse management,
staff roistering, merchandising and logistics.
Enterprise resource planning (ERP) systems attempt to integrate several data sources and
processes of an organization into a unified system. A typical ERP system will use multiple
components of computer software and hardware to achieve the integration. A key ingredient of
most ERP systems is the use of a unified database to store data for the various system
modules.
The two key components of an ERP system are a common database and a modular software
design. A common database is the system that allows every department of a company to store
and retrieve information in real-time. Using a common database allows information to be more
reliable, accessible, and easily shared. Furthermore, a modular software design is a variety of
programs that can be added on an individual basis to improve the efficiency of the business.
This improves the business by adding functionality, mixing and matching programs from
different vendors, and allowing the company to choose which modules to implement. These
modular software designs link into the common database, so that all of the information between
the departments is accessible and real-time.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 11
DEVELOPMENT OF AN ERP SYSTEM
Enterprise Resource Planning is a term originally derived from manufacturing resource planning
(MRP II) that followed material requirements planning (MRP). MRP evolved into ERP when
“routings” became a major part of the software architecture and a company’s capacity planning
activity also became a part of the standard software activity.[citation needed] ERP systems
typically handle the manufacturing, logistics, distribution, inventory, shipping, invoicing, and
accounting for a company. Enterprise Resource Planning or ERP software can aid in the control
of many business activities, like sales, marketing, delivery, billing, production, inventory
management, quality management, and human resource management.
ERP systems saw a large boost in sales in the 1990s as companies faced the Y2K problem in
their legacy systems. Many companies took this opportunity to replace their legacy information
systems with ERP systems. This rapid growth in sales was followed by a slump in 1999, at
which time most companies had already implemented their Y2K solution.
ERPs are often incorrectly called back office systems indicating that customers and the general
public are not directly involved.
This is contrasted with front office systems like customer relationship management (CRM)
systems that deal directly with the customers, or the e-Business systems such as e-Commerce,
e-Government, e-Telecom, and e-Finance, or supplier relationship management (SRM)
systems.
ERPs are cross-functional and enterprise wide. All functional departments that are involved in
operations or production are integrated in one system. In addition to manufacturing,
warehousing, logistics, and information technology, this would include accounting, human
resources, marketing, and strategic management.
ERP II means open ERP architecture of components. The older, monolithic ERP systems
became component oriented.[citation needed]
EAS — Enterprise Application Suite is a new name for formerly developed ERP systems which
include (almost) all segments of business, using ordinary Internet browsers as thin clients.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 12
AIM OF ERP
The aim of ERP is to improve the co-operation and interaction between all departments in
organization (such as product planning, manufacturing, purchasing, marketing & customer
service department)
NEED FOR ERP
Most organizations across the world have realized that in a rapidly changing environment, it is
impossible to create and maintain a custom designed software package which will cater to all
their requirements and also be completely up-to-date. Realizing the requirement of user
organizations some of the leading software companies have designed Enterprise Resource
Planning software which will offer an integrated software solution to all the functions of an
organization.
FEATURES OF ERP
ERP facilitates company-wide Integrated Information System covering all functional areas
like Manufacturing, Selling and distribution, Payables, Receivables, Inventory, Accounts,
Human resources, Purchases etc.,
ERP performs core corporate activities and increases customer service and thereby
augmenting the Corporate Image.
ERP bridges the information gap across the organization.
ERP provides for complete integration of Systems not only across the departments in a
company but also across the companies under the same management.
ERP is the only solution for better Project Management.
ERP allows automatic introduction of latest technologies like Electronic Fund Transfer
(EFT), Electronic Data Interchange (EDI), Internet, Intranet, Video conferencing, E-
Commerce etc.
ERP eliminates the most of the business problems like Material shortages, Productivity
enhancements, Customer service, Cash Management, Inventory problems, Quality
problems, Prompt delivery etc.,
ERP provides business intelligence tools like Decision Support Systems (DSS), Executive
Information System (EIS), Reporting, Data Mining and Early Warning Systems (Robots) for
enabling people to make better decisions and thus improve their business processes
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 13
SUPPLIERS OF ERP SOFTWARE
There are many numbers of ERP suppliers who are very active in the market. Some of the
companies offering renowned international ERP products include:
SAP
Baan
Microsoft-Dynamic, Navision
CODA
D&B
IBM
JD Edwards
Marcarn
Oracle
Peoplesoft
Platinum
Ramco
SMI
Software 2000
THERE ARE TWO MAIN STUDY IN ERP SYSTEM
As-is study
Prior to the concept of ERP systems, it was not unusual for each department within an
organization to have its own customized computer system. For example, the human resources
(HR) department, the payroll department, and the financial department might all have their own
computer systems.
Typical difficulties involved integration of data from potentially different computer manufacturers
and systems. For example, the HR computer system (often called HRMS or HRIS) would
typically manage employee information while the payroll department would typically calculate
and store paycheck information for each employee, and the financial department would typically
store financial transactions for the organization. Each system would have to integrate using a
predefined set of common data which would be transferred between each computer system.
Any deviation from the data format or the integration schedule often resulted in problems.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 14
To-be study
ERP software, among other things, combined the data of formerly separate applications. This
simplified keeping data in synchronization across the enterprise, it simplified the computer
infrastructure within a large organization, and it standardized and reduced the number of
software specialties required within larger organizations.
COMPONENTS OF ERP
To enable the easy handling of the system the ERP has been divided into the following Core
subsystems:
Sales and Marketing
Master Scheduling
Material Requirement Planning
Capacity Requirement Planning
Bill of Materials
Purchasing
Shop floor control
Accounts Payable/Receivable
Logistics
Asset Management
Financial Accounting
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 15
VARIOUS FUNCTIONS OF DIFFERENT SUBSYSTEM
Sales
SFA(Sales Force Automation)
Enquiry/Quotations
Sales order management
Billing
Stock transfer
Exports
Procurement
Product/Services management
Sub-contracting management
Supplier management
Materials
Inventory
Inventory control
Warehousing
Dispatch
Stock reconciliation
Financials
GL(General Ledger)
AP/AR(Accounts Payable and Receivables)
Budgeting
Vouchers and Day Books
Trial Balance, Balance Sheet and other
Financial reports
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 16
Manufacturing
Bill of material
Machine allocation
MRP
Shop floor management
Production Capacity planning
Monthly Production schedules
Fixed Assets and Costing
Processing
Asset Depreciation and Transactions
Expenses allocation
Budget/Forecast Analysis
Multiple cost centres
Product/Project costing
Equipment Maintenance
Maintenance Requisitions
Service Order management
Preventive and Breakdown Maintenance
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 17
GENERALLY IN ERP CONSULTING THERE WILL BE 2 DIFFERENT ARES :
1. Technical
2. Functional
1. Technical consultants will take care about the Hardware, Hardware performance,
Hardware tuning, System administration, Data base, Administration and Development
2. Functional Consultants will involve the Business Process customization into ERP
application components. Here the consultants need the respective business process like
Finance, Controlling, Sales and Distribution, Materials Management, Production
Planning, etc. As per your profile you covered all the areas but, you should concentrate
one end to end business process of a department, or you
can go for a position Manager ERP where ERP implemented. You should
update all ERP modules overview.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 18
SELECTION OF ERP SYSTEM
Once the BPR is completed the next task is to evaluate and select a suitable package for
implementation. Evaluation of the right ERP package is considered as more crucial step.
Evaluation and selection involves:
checking whether all functional aspects of the Business are duly covered
checking whether all the business functions and processes are fully integrated
checking whether all the latest IT trends are covered
checking whether the vendor has customizing and implementing capabilities
checking whether the business can absorb the cost
checking whether the ROI is optimum
IMPLEMENTATION OF ERP SYSTEM
Implementing an ERP package has to be done on a phased manner. Step by step method of
implementing will yield a better result than big-bang introduction. The total time required for
successfully implementing an ERP package will be anything between 18 and 24 months
Because of their wide scope of application within a business, ERP software systems are
typically complex and usually impose significant changes on staff work practices. Implementing
ERP software is typically not an “in-house” skill, so even smaller projects are more cost effective
if specialist ERP implementation consultants are employed. The length of time to implement an
ERP system depends on the size of the business, the scope of the change and willingness of
the customer to take ownership for the project. A small project (e.g., a company of less than 100
staff) may be planned and delivered within 3-9 months; however, a large, multi-site or multi-
country implementation may take years.
To implement ERP systems, companies often seek the help of an ERP vendor or of third-party
consulting companies. These firms typically provide three areas of professional services:
consulting, customization and support, data migration is one of the most important activities in
determining the success of an ERP implementation. Since many decisions must be made
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 19
before migration, a significant amount of planning must occur. Unfortunately, data migration is
the last activity before the production phase of an ERP implementation, and therefore receives
minimal attention due to time constraints.
ERP LIFE CYCLE
ERP lifecycle is in which highlights the different stages in implementation of An ERP.
There are different stages of the ERP implementation that are as give below:
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 20
Pre evaluation Screening
Evaluation Package
Post implementation
Testing
Team training
Re engineering
Gap Analysis
Project Planning
1. Pre evaluation Screening
Once the company has decided to go for the ERP system, the search for the package must
start as there are hundreds of packages it is always better to do a through and detailed
evaluation of a small number of packages, than doing analysis of dozens of packages. This
stage will be useful in eliminating those packages that are not suitable for the business process.
2. Evaluation Package
This stage is considered an important phases of the ERP implementation, as the package that
one selects will decide the success or failure of the project. Implementation of an ERP involves
huge investments and it is not easy to switch between different packages, so the right thing is
‘do it right the first time’. Once the packages to be evaluated are identified, the company needs
to develop selection criteria that permit the evaluation of all the available packages on the same
scale.
3. Project Planning
This is the phase that designs the implementation process. It is in this phase that the details of
how to go about the implementation are decided. Time schedules deadlines, etc for the project
are arrived at. The plan is developed, roles are identified and responsibilities are assigned. It
will also decide when to begin the project, how to do it and it completion. A committee by the
team leaders of each implementation group usually does such a planning.
4. GAP analysis
This is considered the most crucial phase for the success of ERP implementation. This is the
process through which the companies create a complete model of where they are now, and in
which direction will they opt in the future. It has been estimated that even the best packages will
only meet 80% of the company’s requirements. The remaining 20% presents problematic issues
for the company’s reengineering.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 21
5. Reengineering
It is in this phase that human factors are taken into consideration. While every implementation is
going to involve a significant change in number of employees and their job responsibilities, as
the process becomes more automated and efficient, it is best to treat ERP as an investment as
well as cost cutting measure.
6. Team training
Training is also an important phase in the implementation, which takes place along with the
process of implementation. This is the phase where the company trains its employees to
implement and later, run the system. Thus, it is vital for the company to choose the right
employee who has the right attitude- people who are willing to change, learn new things and are
not afraid of technology and a good functional knowledge.
7. Testing
This is the phase where one tries to break the system. One has reached a point where the
company is testing the real case scenarios. The system is configured and now you must come
up with extreme cases like system overloads, multiple users logging on at the same time, users
entering invalid data, hackers trying to access restricted areas and so on. This phase is
performed to find the weak link so that it can be rectified before its implementation.
8. Post implementation
One the implementation is over, the vendor and the hired consultants will go. To reap the fruit of
the implementation it is very important that the system has wide acceptance. There should be
enough employees who are trained to handle problems those crops up time to time. The system
must be updated with the change in technology. The post implementation will need a different
set of roles and skills than those with less integrated kind of systems.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 22
However, an organization can get the maximum value of these inputs if it successfully adopts
and effectively uses the system.
DUDH SAGAR DAIRY HAS IMPLEMENTED FOLLOWING MODULES OF
ORACLE E-BUSINESS SUIT VERSION 11.5.9
FUNCTIONAL MODULES OF ERP SOFTWARE
ERP software is made up of many software modules. Each ERP software module mimics a
major functional area of an organization. Common ERP modules include modules for product
planning, parts and material purchasing, inventory control, product distribution, order tracking,
finance, accounting, marketing, and HR. Organizations often selectively implement the ERP
modules that are both economically and technically feasible.
(1) Oracle Purchasing
(2) Oracle Inventory (Stock)
(3) Oracle Process Manufacturing (Production)
(4) Oracle Enterprise Asset Management (EAM) (for asset maintenance)
(5) Oracle Order Management (sales)
(6) Oracle Financial for Finance & Accounts
(a) General Ledger
(b) Account Payable (Creditors)
(c) Account Receivables (Debtors)
(d) Cash Management
(e) Fixed Assets
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 23
(1) Oracle Purchasing
Oracle Purchase module streamlines procurement of required raw materials. It automates the
processes of identifying potential suppliers, negotiating price, awarding purchase order to the
supplier, and billing processes. Purchase module is tightly integrated with the inventory control
and production planning modules. Purchasing module is often integrated with supply chain
management software.
Oracle Purchase aims at making available the required materials of the right quality, in the right
quantity, at the right time and at the right price, for the smooth functioning of the organization.
All purchasing and subcontracting activities such as inviting quotations, supplier evaluation,
placing purchase order, order scheduling and billing are covered in this module. Order tracking
is made easy for the purchase department by the various reports and MIS that are available in
Purchase module. Import of goods is also handled by the system. Oracle Purchase is integrated
with Inventory, Finance & Production Planning.
(2) Oracle Inventory (Stock)
Oracle Inventory module facilitates processes of maintaining the appropriate level of stock in a
warehouse. The activities of inventory control involves in identifying inventory requirements,
setting targets, providing replenishment techniques and options, monitoring item usages,
reconciling the inventory balances, and reporting inventory status. Integration of inventory
control module with sales, purchase, finance modules allows ERP systems to generate vigilant
executive level reports.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 24
Oracle inventory covers all stock related functions of an organization. Stock management and
valuation activities, which form the backbone of any organization generally, take a lot of time
and resources. Inventory handles all the store activities of issues, dispatches, receipts and
quality control. The lot wise stock of each item is maintained and various MIS are provided for
tracking stock movement. Inventory is integrated with Sales, Purchase, Finance, Customer
Care, Equipment Maintenance, Production Planning and Production.
(3) Oracle Process Manufacturing (Production)
In the process of evolution of manufacturing requirements planning (MRP-II) into ERP, while
vendors have developed more robust software for production planning, consulting firms have
accumulated vast knowledge of implementing production planning module. Production planning
optimizes the utilization of manufacturing capacity, parts, components and material resources
using historical production data and sales forecasting.
Oracle Production Planning helps an organization plan production with the optimum utilization of
all available resources. Material Requirement Planning is done based on the production advice
generated by the sales department. Feasibility of production is evaluated using details like raw
material availability and procurement time, machine availability and capacity. A production
schedule is generated for all machines where the scheduling is done in an optimized fashion
based on the priorities of production. Production Planning is integrated with Sales, Inventory,
and Purchase & Production.
(4) Oracle Enterprise Asset Management (EAM)(Engineering)
Oracle Enterprise asset management helps in maintaining the fixed assets of an organization.
Contracts with service providers can be made after which service requisitions and job orders
are issued. The periodic as well as unscheduled maintenance details of machinery can be
recorded. Maintenance bills can also be generated. Equipment Maintenance provides reports,
which help in analyzing the data pertaining to maintenance activities of the machinery. Oracle
Equipment Maintenance is integrated with Assets, Inventory and Finance.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 25
(5) Oracle Order Management (Sales)
Revenues from sales are live blood for commercial organizations. Oracle Sales module
implements functions of order placement, order scheduling, shipping and invoicing. Sales
module is closely integrated with organizations' ecommerce websites. Many ERP vendors offer
online storefront as part of the sales module.
Sales is the most important and essential function for the existence of an organization. Oracle
Sales handle all the activities for domestic and export sales of an organization. The customer
and product database is maintained. Sales Force Automation is an important feature of Oracle
Sales. Capturing enquiries, order placement, order scheduling and then dispatching and
invoicing form the broad steps of the sales cycle. Stock transfer between warehouses is also
covered. Besides all this, important analysis reports are provided to guide decision making and
strategy planning. Export documents are also generated. Oracle Sales is integrated with
Inventory, Production Planning and Finance.
(6) Oracle Financial for Finance & Accounts
a) General ledger
b) Account payable(creditors)
c) Account receivables(debtors)
d) Cash management
e) Fixed assets
Both for-profit organizations and non-profit organizations benefit from the implementation of
ERP financial module. The financial module is the core of many ERP software systems. It can
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 26
gather financial data from various functional departments, and generates valuable financial
reports such balance sheet, general ledger, trail balance, and quarterly financial statements.
Oracle Finance streamlines the financial operations of a company. Chart of groups and chart of
accounts are defined here. All vouchers related to journal entries, sales, purchase, receipt and
payment are recorded. Using Oracle Finance a company can generate balance sheet, general
ledger, trial balance, profit & loss statement and daybooks besides many other transactional
reports. Oracle Finance is integrated with Sales, Purchase, Inventory, Costing, Customer Care
and Equipment Maintenance.
VARIOUS ERP PROCESS CYCLE
(1) Procure to pay
(2) Quote to cash
(3) Storage to distribution
(4) Plan to produce
(5) Works to pay
(6) Accounting to profit
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 27
(1) Procure to pay
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 28
Creation of PO
PO Approval as per authority
Printing of PO
Receipts entry
Inspection Entry
Acceptance / Rejection
Entry of supplier invoice
Match Invoice with receipt / PO
FEATURES & HIGHLIGHTS:
Highly parameterized – to reduce data entry
Streamlines purchase and process cycles
Detailed Supplier/Subcontractor/Service Provider database
Capturing materials requirement
Automatic firing of purchase requisitions based on MRS
Quotations from various suppliers
Quotation validity
MIS for vendor evaluation based on quality, price & delivery time
Subcontracting – generation of process orders
Multiple indents for multiple items in a single PO
Purchase order processing for
– Raw Materials
– Sub-contracted items
– Bought out items
– Non-inventory items
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 29
Approval of payments
Payment - Cheque printing
Variance booking
STD cost updating
Closing of PO
– Fixed Assets
Purchase order entry with item details and other details like taxes, discounts,
extra
Charges like freight, P&F, octroi etc.
Flexibility to generate Purchase Order in domestic and foreign currency
Recording Payment terms in PO
Excise consideration in Purchase and Process Orders
PO authorization
PO amendments with complete amendment history
Order cancellation and order closing
Multiple delivery schedules
Quality inspection of goods
Advance adjustments
Purchase bill with updation of GL and purchase book
Service contracts, Service Bills, Service indents and PO
Value based approval of indents
Bill of Entry
Complete import functionality with handling of custom details - Purchase Bill for
import, Excise consideration in imports
Reports for Order tracking for complete control on the procurement cycle
SCM integration through Internet – posting quotation on web by suppliers.
Importing quotations into ERP after validations
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(2) Quote to cash
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 31
Sales Quotations
Approval of quotations
Creation of Sales Order
Confirmation of Order
Printing of Order
Allocations as per the Stock
Picking list generation
Picking list printing
Stock delegations
Lot confirmations
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 32
Sales booking
Revenue updations
Sales commission/bonus updations
Sales closing
Delivery
Shipment advice
Invoice generations
Invoice printing
AR booking
Cheque entry
Revenue updations
FEATURES & HIGHLIGHTS:
Handles pre-sales and sales activities of the organization
Complete stock-to-dock tracking of sales order processing cycle
Sales Force Automation – Prospect tracking through various stages, detailed
Competitor products information location-wise, scheduling marketing executives’
Visits, tracking expenses
Marketing surveys for estimating demand for various products to prepare an
Effective marketing strategy
Detailed Customers/ Business Partners/ Dealers database including bank details,
TDS details, contact details and credit limit
Target setting for executives
Association of customers to Marketing Executives and Business Partners for
Tracking
Flexibility to define customer-specific prices for products and reference to customer
Part no.
Multiple dispatch location for customers/dealers
Product Definition - up to 30 character user-defined product code, Product
Category, group and subgroup for classification of products
Complete export documentation for export oriented companies
Excise details (chapter no. associated with excisable products)
Enquiries from potential and existing customers
Quotations and amendments to quotations with complete history
Analyzing lost jobs
Different types of orders can be generated to suit varied needs of customers
Order entry for direct/scheduled/open/D3/sample orders with details for Dealers,
Incentive % and competition
Order calculation based on price offered, discounts (line and total), excise, taxes,
Freight etc.
Letter of credit details for association with sales orders
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 33
Order amendment history
Authorization of orders and invoices
Order scheduling over a period of time and tracking delivery schedule
Order tracking through status and transaction reports
Order closing/cancellation
Generation of production advice to plan for production based on sales orders
Order processing based on MRP
Preparation of dispatch advice
Multiple dispatches against single Sales Order
Invoice generation with advance adjustments – sales voucher automatically
Generated in Finance
Tracking sales returns
Rejection invoice for rejections made against purchases with excise consideration
MIS for analyzing sales trends to project and forecast sales
Stock Transfer between warehouses for multi-locational companies
Service invoice for services given to customers
Variance reports
Enables top view - consolidation of sales data for all child companies
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 34
(3)Storage to distribution
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 35
New receipt
Matching with purchase order
Receipt of inventory
Inspection
Accept/reject
Deliver (if rejected return to vendor)
OPM inventory
OPM inventory control
Transact process purchase order
FEATURES & HIGHLIGHTS:
Online status of item quantity in terms of on-hand, on-hand, available, reserved,
ordered, to order, rejected, defective and rework able quantities.
Complete excise functionality and generation of excise registers
Up to 30 Character alphanumeric stock code
Multiple levels of classification of items
Excisable items – Definition and Chapter allocation
Multiple units of measurement
Alternate items for Production Planning
Handling of non-stock low value items like stationery
Lot wise tracking of inventory at shop floor and main stores
Stock Valuation – LIFO/FIFO/weighted average
Material Requisition from different requirement areas
Purchasing and subcontracting
Receiving material against sales order processing, material requirement,
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 36
Manual lot allocate
Closing of storage to distribution
Transact
Subcontracting, gate pass and production requisition
Landed Rate of Items
Quality Control based on QC parameters
Handling Material Rejections
Rejected Material dispatch to subcontractors
Linking of GRN to PO and Invoice
Gate pass – returnable/non returnable
Cenvat claim for capital goods
Analysis which help in maintaining optimum stock levels
Physical verification of stock
Reallocation of rework able stock
Multiple warehouses/branches/regional offices
Stock transfer – receipts from other warehouse
Consolidation of all warehouses
Consolidation at any level of company hierarchy
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 37
(4)Plan to produce
FEATURES & HIGHLIGHTS:
Process definition with inputs, outputs, by-products and overheads
Definition of Bill of Material for all products up to any number of levels
Planning based on customer wise production advice and sales forecast
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 38
Creation of the Production Order
Approval of the production order
Release of the production order
Issue of the Raw materials
Receipt the Finished Goods
Complete the Production order
Material requirement planning: MRP based on machine capacity and availability,
machine efficiency, raw material availability, lead time - giving feasible quantity
for production
Production plan for machines with optimum utilization of all available resources
like raw materials and machines
Option to revoke production plan to change input parameters/ production priority/
quantity using fresh production advice
Generation of production schedule for machines detailing inputs and outputs
Analysis of machine efficiency and utilization
Automatic generation of MRS and purchase requisitions on finalization of plan
Generation of process requisition for processes that have to be subcontracted
Reserving quantity for production
Automatic generation of job orders for production
Option to make daily plans for production
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 39
(5)Work to pay
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 40
Log In Engineering
EAM > Work Order
Release Work OrderWork order transaction>material
transaction
12) WORK ORDER TRANSACTION > MATERIAL TRANSACTION
Resource Transaction
Work order completion
Close work order
FEATURES & HIGHLIGHTS:
Database of service providers and contracts with them
Recording of Maintenance requisitions
Generation of job orders based on quotations sent by service providers
Maintenance schedule for monthly and annual maintenance
Generation of maintenance bill with updation in Finance
Tracking of warranty activities, claims, equipment utilization and breakdown
maintenance
Categorization of maintenance activities and assigning priority
Unplanned maintenance work and besides schedule maintenance
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 41
Make the payment
Make the invoice
(6)Accounting to profit
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 42
Define Accounting Policy
Define Chart of Accounts
Define fiscal calendar and currency
currency
Define Process wise document sequence
currency
Define Process wise accounts mapping (Default
accounts)
currency
Define Inventory Organizations
and Inventory Locations
currency
FEATURES & HIGHLIGHTS:
Caters to both national and international markets: user-defined formats for number,
currency and date
Consolidated reports for any level of the company hierarchy
Drill down reports to reach up to the voucher level
Up to 7 levels of groups with up to 999 groups at each level
28 system defined groups
Entering pending voucher details at the time of accounts creation
Definition of subsidiary ledgers
User definable precision for amounts (no. of digits after decimal)
Flexibility of Indian/American number system
Printing of amount in words in any language
Multi-branch accounting
Allocation of income and expenses to cost centers
Department wise budget allocation for all accounts
Online and batch posting of vouchers by authorized users
Defining narration for vouchers for ease of data entry
Flexible voucher numbering – daily, weekly, monthly, yearly and carry forward
Transaction limit for vouchers
Up to 999 entries per voucher
Transactions in multiple currencies
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 43
Import data in general ledger for the month, post the data and generate trial
balance
Monthly close sub-module
Conversion rates on selling/buying price
Adjustments of exchange fluctuations
Fiscal year definition
Enterable sales/purchase voucher till sales/purchase modules are live
Receipt/Payment voucher
- Against invoice/bill
- On account
- New reference – against orders
- advance adjustments
Complete TDS functionality
TDS monitoring through integrated inputs from purchase and payments
Debit notes/credit notes
- On account
- New reference – against order
- Against invoices/bills
Book closing
Period closing
Financial year closing
- All accounts closing
- Bank and cash closing
- Transfer without closing – ability to work in 2 financial years
Simultaneously
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 44
TECHNICAL SPECIFICATION FOR IMPLEMENTATION OF ERP SYSTEM AT DUDHSAGAR DAIRY,MEHSANA
Dudhsagar dairy has implemented ORACLE-E-BUSINESS SUIT(VERSION-11.5.9) as ERP SOFTWARE.
Dudhsagar dairy uses Linux operating system for ERP SOFTWARE.
Dudhsagar dairy uses following hardware for ERP SOFTWARE.
IBM X445/X235
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 45
ADVANTAGES OF ERP SYSTEM IN FINANCE & ACCOUNTS DEPARTMENT OF DUDHSAGAR DAIRY..
At DUDH SAGAR DAIRY with the help of ERP SYSTEM it is easier and faster to
get financial data from various departments like purchase department, sales
department, store department, production department and it generates valuable
financial reports such balance sheet, general ledger, trail balance, and quarterly
financial statements.
With the help of ERP SYSTEM at DUDH SAGAR DAIRY, all vouchers related to
journal entries, sales, purchase, receipt and payment are recorded at finance &
accounts department.
By using ERP SYSTEM at DUDH SAGAR DAIRY, the preparation of valuable
financial reports such balance sheet, general ledger, trail balance, and quarterly
financial statements become accurate.
After implementation of ERP SYSTEM at DUDH SAGAR DAIRY, the
requirement of HUMAN RESOURCE is reducing.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 46
Ex. Before implementation of ERP SYSTEM at DUDH SAGAR DAIRY there are
21 employees in internal audit department but after implementation of ERP
SYSTEM at DUDH SAGAR DAIRY, there are only 4 employees in internal audit
department.
With the help of ERP SYSTEM at DUDH SAGAR DAIRY, there is increase in
co-ordination among employees in finance & accounts department.
After implementation of ERP SYSTEM at DUDH SAGAR DAIRY, it is become
very easier to checkout the past accounts and their impact on present accounts.
The chances of mistakes while preparing valuable financial reports such balance
sheet, general ledger, trail balance, and quarterly financial statements can be
reduced with the help of ERP SYSTEM at DUDH SAGAR DAIRY
ERP SYSTEM at DUDH SAGAR DAIRY is very useful for saving time.
The use of ERP SYSTEM at DUDH SAGAR DAIRY eliminates the paper work.
Other departments of DUDH SAGAR DAIRY can share all information regarding
receipt & payment through the ERP SYSTEM.
Planning and allocation of financial resources become efficient & accurate with
the help of ERP SYSTEM at DUDH SAGAR DAIRY
With the help of ERP SYSTEM at DUDH SAGAR DAIRY TDS monitoring
through integrated inputs from purchase and payments become easier.
ERP SYSTEM performs Other function involves taxation .i.e. income tax
payment, TDS, sales tax & other taxes. It also takes care of benefit schemes for
employees like PF, Gratuity and Insurance etc.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 47
Department wise budget allocation for all accounts efficiently by using ERP
SYSTEM at DUDH SAGAR DAIRY
Profitable Allocation of income and expenses to cost centers after
implementation of ERP SYSTEM at DUDH SAGAR DAIRY
LIMITATIONS OF ERP SYSTEM IN FINANCE & ACCOUNTS DEPARTMENT
OF DUDHSAGAR DAIRY..
As Once a ERP SYSTEM is established At DUDH SAGAR DAIRY, switching
costs are very high.(reducing flexibility and strategic control at the corporate
level).
The blurring of company boundaries can cause problems in accountability,
lines of responsibility, and employee morale.
At DUDH SAGAR DAIRY resistance in sharing sensitive internal information
between departments can reduce the effectiveness of the software.
In FINANCE & ACCOUNTS DEPARTMENT ERP system may be too
complex measured against the actual needs of the DAIRY.
ERP SYSTEM at DUDH SAGAR DAIRY is not useful to record the collection
of milk from various co-operative societies and the payment to co-operative
societies so DUDH SAGAR DAIRY has to use MCBS Software(Milk
Collection & billing system)
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 48
ERP SYSTEM at DUDH SAGAR is not useful to maintain the accounts of
farmers of various co-operative societies, and DUDH SAGAR DAIRY has to
use TALLY Software.
Though the employees from TCS provide training to employees of DUDH
SAGAR DAIRY regarding ERP SYSTEM for one year but still the employees
are not well aware about the uses of ERP SYSTEM and they are often take
help of their colleagues and take advice from their senior employees which
creates disturbance while recording various important transactions.
A small mistake while recording the transaction will affect all other accounts
badly which may result in a very big mistake.
DUDH SAGAR DAIRY spend about Rs. 4 crore for implementation of ERP
SYSTEM but it is not proved more beneficial for DUDH SAGAR DAIRY as
compare to cost.
CERTAIN LIMITATIONS WHICH I HAVE TO FACE WHILE PREPARING THE
PROJECT REPORT
The limiting factor of my research was the duration of the time; I could not
get over all information regarding the ERP SYSTEM implemented at
dudhsagar dairy within 21 days.
Sometimes the employees are busy with their own work so they try to
avoid explaining the system and due to that I have to wait for longer time.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 49
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 50
IMPLEMENTATION OF ERP SYSTEM AT DUDH SAGAR DAIRY
INTEGRATION OF PROCUREMENT, MANUFACTURING (DAIRY PLANT) AND ORDER MANAGEMENT TO SIGNIFICANTLY REDUCE TIME TO MARKET AND PRODUCTION CYCLE TIME TO MEET INCREASED DEMANDS.
BUSINESS DRIVERS
Optimize Returns to stakeholders-farmer families
To be aligned with the industry best practices
Easy availability of info across the organization
BEST PRACTICES
Big bang approach
Proven implementation methodology
Enabling change management across the various layers in the organization
Obtaining high level of commitment from project sponsor
MAJOR ACCOMPLISHMENTS
First of its kind of implementation in an co-operative based dairy industry
Successful integration with business critical legacy applications for milk procurement and society transactions
Integration with customer application for order management
Implementation of oracle apps at main dairy plant, 5 remotely located chilling centers and 2 cattle feed plants
Transformation of organization from low computer literacy to use of state-of –the art technology
RESULTS
Successful implementation of oracle applications 11.5.9 covering oracle financials, order management, purchasing, OPM and EAM with online interfaces to business critical custom applications
The limiting factor of my visit was the duration of the time; I could not get over all information regarding the firm. But anyhow I have prepared the report on whatever the information I got.
It is a good experience to conduct such project and it will prove
beneficial for me in my future career and again I would like to thank all
the people who knowingly or unknowingly help me for complete the
research work regarding the study of ERP SYSTEM at DUDH SAGAR
DAIRY.
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 51
WEBSITES
www.intrasagar.com
www.tcs.com
www.erpwire.com
www.management-hub.com
www.ebizframe.com
MAGAZINE
Business Today
BOOK
Getting more out of ERP
(By David Hendrickson)
MATERIAL provided by DUDH SAGAR DAIRY
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 52
V.M.PATEL COLLEGE OF MANAGEMENT STUDIES 53