Eryn Larson’s Toyota Co-op Experience in Human Resource’s - Copy (1)

llPROTECTED 関係者外秘ll PROTECTED 関係者外秘

ERYN LARSON TOYOTA CO-OP

IN THE

HUMAN RESOURCE DEPARTMENT:

STAFFING AT TMMTX

1

llPROTECTED 関係者外秘

“My Safety Commitment is to assure that everyone around me makes it home just the way they

walked in, without a scratch: physically and mentally.”

2


• About Me A Junior at The University of

Texas in San Antonio Major: Human Resource

Management Minor: Business Administration Expected Graduation Date: May

2018 Sergeant (E-5) in the United

States Army as a Medic/Human Resource Specialist

• Co-op Details Term: Spring & Summer 2016 Human Resources Department:

Staffing, Hiring, and Promotions

Manager: Todd Williams Assistant Manager: Sandra

Gonzalez Mentor: Albert Escamilla Main Team Members: Corey

Rodriguez and Eli Garza HRD Team: Mary Batch,

Dennis Hirschy, Nola Roberson, Jose Lopez, Mark Ortiz, David Hinojosa, Maurice Salazar, Juan Molina, and Jennifer Fertsch-Harlow

3


AGENDA:• Primary Project: Plant Wide Team Leader

Promotions in all of the Production Shops to support factory needs and the new AWS.

• Other Projects

• Skills and Concepts Learned

• Questions4

llPROTECTED 関係者外秘Background: Due to the economic need (Hoshin Kanri) of Toyota Trucks, an Alternate Work Schedule (AWS) was implemented to provide our customers with more high quality trucks to meet customer demands.

5

Shop Reg

AC 1Assy 13BW 5

Paint 19Stamping 0Plastics 1

QI 2QA 1

Total 42

Team Leaders

Shop Reg AWS GL Back Fill

Total

AC 1 2 1 4Assy 13 0 6 19BW 5 12 3 20

Paint 19 12 3 34Stamping 0 4 1 5Plastics 1 0 0 1

QI 2 7 1 10QA 1 2 0 3

Total 42 39 15 96

Team Leaders


6

Ji Kotei Kanketsu (JKK): Developing, maintaining and improving work processes to continually produce the best

outputs


Action:

7

N-13 N-12 N-11 N-10 N-9 N-8 N-7 N-6 N-5 N-4 N-3 N-2 N-1 N

Activity Purpose Date Who WK1 WK2 Wk1 Wk2 Wk3 Wk4 Wk1 Wk2 Wk3 Wk4 Wk1 Wk2 Wk3 Wk4

JOB POSTED Allowing TM to apply for TL position Dec. 1, 2016 Albert

JOB CLOSED TM no longer can apply for position Jan. 8, 2016 Albert

CHECK LENGTH OF SERVICE To confirm the candidate meets requirement Feb. 2, 2016 Eryn/Eli

CHECK CORRECTIVE ACTION To confirm the candidate meets requirement Feb. 2, 2016 Eryn/Richard

CHECK PERFORMANCE EVALUATIONS To confirm the candidate meets requirement Feb. 3, 2016 Eryn/David

CHECK IF IN DEVELOPMENT PROGRAM To confirm the candidate meets requirement Feb. 2, 2016 Eryn/Eli

CHECK FOR PASSING ON TL ASSESMENT To confirm the candidate meets requirement Feb. 2, 2016 Eryn

PREPARE LIST OF ELIGIBLE CANDIDATES To have accountability of who qaulifies and state who doesn’t and why to show A/Ms and Managers Feb. 4, 2016 Eryn

HOLD MEETING WITH SHOPSConfirm processes, assign time slots, and confirm

who will support interviews, Get Contact information

Feb. 8-12, 2016 Eryn/Sandra

MarchDecember

FINISHING GL INTERVIEWS

Team Member To Team Leader Promotion Schedule

January February


Team Members

Apply

Action:

8

Promotion is posted on Toyota Portal and Plant

is aware.

Shop Management emails Shop specific details of Promotion announcement to Promotion Specialist.

Promotion Process Specialist reviews announcement and shop needs .

Promotion Process Specialist post announcement on Taleo, which appears on Toyota Portal.

TMR posts opportunity in Lowdown

Qualifying Team Members apply on Toyota Portal.

Candidates are inputted

on the Matrix

Team members separated by shop

Basic information is inputted.

HR Checks are Completed

Removed from Toyota

Portal

Post expires/no longer visible.

Length of Service (12 Month Toyota Team Member)

No Corrective Action (No Written or above)

Passing TL Assessment

Meets in all categories on performance Evaluation

GAP


9



No Corrective Action (Written or above)

Passing TL Assessment

Meets in all categories on Performance Evaluation



No Corrective Action (Written or above)

Meets in all categories on Performance Evaluation

Passing TL Assessment100% Completion of TL Dvlp Program


Nemawashi of Process Change:

• 1 Time Accommodations Made• Passing Team Leader Assessment• BAR/Interview Training• “Day in the Life”• Agreement Letter

• Re-Post Promotion Opportunity

10


Action:

11

-Team Members Confirmed -Schedule Planned.

-Teams Created

Team TrainedPreparation

CompleteInterviews Conducted

Promotion Process Specialist and shop sign off on schedule.

Shop Management selected a Team

Online Interview Training Complete

In Class Interview Complete.

Individual Folders for each Candidate created and color coded by shop

Rooms Booked

Invites Sent Out

Prompt Responded to.

Questions Asked.

Scored Interview/ Signed Score Decision

Post Interview Advice Given


Action:

12

Matrix Complete PAFs CompleteCandidate

Informed of Decision

Plant Informed of Promotions

Interview Scores are entered and averaged

Matrix Signed off on.

PAFs submitted to Administrative Clerk

Offers Given to Selected Promotees

Feedback forms completed for non-selected candidates

Signed Documents Returned to Promotion Process Specialist

Announcement in Lowdown


Results:• Ideal:

• Complete Promotions in 13 Weeks

• Promote 96 Team Leaders

• Current:• Promotions

Completed in 19 Weeks

• Promoted 67 Team Leaders

13

VS

Shop Reg AWS GL Back Fill

Total Filled Gap

AC 1 2 1 4 2 -2Assy 13 0 6 19 13 -6BW 5 12 3 20 19 -1

Paint 19 12 3 34 13 -21Stamping 0 4 1 5 3 1Plastics 1 0 0 1 2 1

QI 2 7 1 10 13 3QA 1 2 0 3 2 -1

Total 42 39 15 96 67 -26

Team Leaders


HRD and Staffing closer to being one entity.Structured Training on Interview Standards for Interviewers Involved.

Documentation for Team Member Development Post Interview.

14

Results:


Next Steps:• Hansei(Reflection) of first

round of promotions• Re-Train BAR/Interview• Re-Post to Fill Gaps• TBP to solve Problems in

new process

15


Other Projects: • Created Interview Training

• Created a New JKK• Created New

Standardize Work• Shop Interview Panel Teams• Individual Candidate Folders• Schedule Document• Interview Documents• Post Interview Advice Form• Post Selection Feedback

Form

• Military Job Fair: Fort Hood, TX

• QCC Week16


Skills & Concepts Learned

• The Toyota Way• Toyota Business Practices• Toyota Terminology• Factory Life• My Customer(Production Shops)• My Stakeholders(David/Shop Panel Teams)• Taleo System (Job Posting)• Advanced Excel

17

What is That?!

Oh Just My Toyota Way of

Thinking!


Military to Civilian Job Transition

18


Questions?

19

Thank You For Your Time And A Special

Thank You To All Who Have Helped Me And

Made This A Great Experience!