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SIMPLY BETTERExceeding expectations,whatever the environment.
MAKING WORKING LIFE BETTERESS Support Services Worldwide is a division of Compass
Group, the largest specialist catering and support services
company in the world. ESS is a market leader in the
provision of support services to offshore locations in the
UK and around the world, operating on a diverse range
of offshore units, including platforms, FPSOs, drilling rigs,
flotels and marine vessels.
Our service is continually evolving through customer and
client feedback, delivering a step change to the standard
offer in the industry. It includes a number of services from
food and catering to hotel and facilities management
services all geared to making the customer experience a
positive one.
We are a market leader in the provision of support services to offshore locations in the UK and around the world. We can deliver more food and support service capabilities than any of our competitors. 1
GLOBAL SERVICE WITH A LOCAL ACCENT
ESS is present in over 55 countries worldwide and
has built a network of local contacts including ESS
companies, strategic partners and local supply chains
to ensure we can deliver a consistent service wherever
our business takes us.
By taking into account the local regulations and
cultures of different countries, ESS creates a seamless
transition when working between different
geographical locations.
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TAKING FOOD OFFSHORE TO THE NEXT LEVELGlobal Kitchen is a bespoke food concept deployed
by ESS Offshore and Remote. Recently introduced to
our UK and European markets defining standards in
food innovation, health & wellbeing and training and
development, Global Kitchen is all about…
• Refreshing the food offer on a regular, ongoing basis
• Producing eye catching and well-presented food
• Ensuring healthy and nutritious options are always available
• Investing resource in analysing each recipe on our menus to
ensure they are nutritionally balanced
• Improving crew morale by making food the centre of the social
dynamic
• Training and developing our staff to ensure consistently high
service standards for customers
• Listening to our customers and clients and applying their
feedback to adapt and improve our services on offer
• Flexibility tailored to meet your requirements
Global Kitchen is a flexible brand and enables us to provide a uniquely bespoke service to our clients.
ESS is the first specialist catering and support services
company to introduce Guideline Daily Amounts (GDA)
labelling to the UKCS. GDA labelling allows customers
to lead a healthier lifestyle by making informed choices in
what they eat. It starts with the Source, our web based
recipe database and menu planning tool with over 2,000
recipes and real time prices that are fed from our SAP
accounts system which in turn links into our supply
chain management.
It provides a complete menu planning cycle allowing
chefs to plan weekly menus from a live online database
of approved recipes all with accurate GDA information.
This delivers a consistent product and allows us to
display GDA around calories, fats, sugar and salt in
relation to individual dishes.
Each recipe is developed and trialled by our Food Operations team in Aberdeen, using ingredients that have an approved specification around criteria such as quality, provenance, nutrition and supply chain. Using only approved products we are able to guarantee a consistent quality across our food offer.
FIRST TO BRING GDA LABELLING TO THE UKCS
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Health & Wellbeing is at the very heart of our operation
allowing customers to make healthy balanced meal
choices. We support this with customer education
material such as information leaflets and wellbeing boards
down to pocket sized Z-cards to allow customers to
record their daily intake from GDA labelling displayed at
the point of purchase.
We have also appointed a dedicated, BOSIET and MIST
trained, offshore nutritionist who provides one-to-one
education to our customers and catering teams. Ask the
Nutritionist is a customer support initiative encouraging
customers to follow a healthy lifestyle.
ESS is leading the way on Government promoted Guideline Daily Amounts (GDA) for calories, fats, sugar and salt. All dishes incorporated into menu cycles have full analysis of nutrition, structure and GDA information which is available for both customers and catering teams. GDA labelling on all our recipes makes it simpler to put nutritional content of food into the context of an overall diet, helping to compare nutritional content of different foods and enabling customers to track their daily intake.
SALT is made up of sodium and chloride. Sodium
is a mineral which our bodies need in small
amounts to help maintain fluid balance.
It is also needed for nerve and muscle function. However, eating too much sodium is
bad for our health. Eating too much salt can raise blood pressure which increases the
risk of heart disease or stroke.Salt is found in most foods. It is added as a preservative and during processing so it is
found in foods such as hams, bacon, bread and cheese. It can also be added to flavour
convenience foods, such as soups, sauces, crisps breakfast cereals and biscuits. Salt
already found in food contributes to 75% of the salt we eat - the rest comes from salt
added during cooking or at the table.How much salt do I need?THE Government recommends adults should eat
no more than 6g of salt a day.6 grams of salt is the maximum amount of salt we should be
eating each day, this is about a teaspoonful. On average
we eat 8.1g of salt a day, 35% more than we should.
Watching or reducing your salt intake may
help you maintain a healthy blood pressure.
Nutritionist Top TipTry your food before adding salt at the table - salt is already in many of the foods we eat, so you may not need to add any extra. Check the nutrition information found on counter labels and food packaging to help you find out how much salt your food contains. Turn to page 32 to find out more on nutrition labelling.
True ...orfalse?Sea salt and rock salt are much better for your health than normal table salt?False – Sea salt and rock
salt are both made of sodium and chloride. It is eating too much sodium that is bad for our health, therefore they are no different to normal table salt and eating too much can still raise your blood pressure.
What isSalt?SALT
FLUIDS
Dehydration will impair your physical
performance, concentration, reaction
times, coordination, decision making
and skill based tasks. It will also affect
blood circulation and how your body
regulates temperature, increasing the
risk of muscle cramps, collapsing and
heat illness. Our kidneys are good at balancing our
body fluid content however it is possible
to become over hydrated. A rare medical
condition called Hyponatraemia can
occur when a large amount of fluid is
consumed in a short period of time.
This causes the sodium levels in blood
to drop which can cause headaches,
nausea and in extreme cases seizures,
brain damage, comas and death. How much fluid do I need?TRY to drink at least 1.2 litres (6-8 glasses) of water or other fluids every day. If you are exercising, you will need more
to replace the fluids lost in sweat. Don’t
drink this volume all at once but spread
out throughout the day. See page 34
for more information on fluid intakes
before, during and after exercise.All types of fluid can contribute to your
hydration: • Water - drink plenty• Squash - in moderation
• Tea and coffee - in moderation• Milk- choose semi or skimmed• Fruit juice - in moderation• Diet soft drinks - in moderation• Sports drinks - for exercise lasting
longer than one hour
Water is needed to provide the basis
of body fluids, such as blood, and for a
range of other body functions, including
helping to remove waste and controlling
body temperature. Fluids are also important during physical
activity. When you move, your body
releases heat, making you feel warmer.
To prevent the body from overheating,
sweat is produced to help keep you
cool causing your body to lose fluids
and electrolytes (e.g. sodium). The type of climate you exercise in will
influence how much fluid you lose. In
hot climates, you may sweat more. Even
in cold climates you will still sweat and
breathing cold air will draw water out
from your airways.Water is also lost every day in urine,
faeces and small amounts are lost from breathing. Drinking alcohol and
excessive amounts of caffeine, found in
drinks such as tea, coffee and cola, can
also increase the amount of water your
body loses. The fluids which are lost from your body
must be replaced as often as possible.
If you do not replace the water which
is lost, you will become dehydrated
therefore it is important to drink fluids
throughout the day particularly before,
during and after exercise - don’t wait
until you feel thirsty, as this means you
are already dehydrated. Symptoms of
dehydration include:• Feeling thirsty• Urine will be limited and dark - aim
for a light yellow urine- see urine
chart on page 39• Skin will be red• Feel lethargic, tired, dizzy and irritable
• Headaches
Nutritionist Top TipAs we can’t drink fluids while we sleep, we can become dehydrated during the night. Try to make sure
you have a drink with breakfast to help kick start your day fully hydrated. During the day you could also carry a bottle of water with you to make it easy and convenient to keep hydrated and using the urine chart on page 39 can also help you see if you are dehydrated.
What are Fluids?YOUR body is nearly two thirds water, so keeping
hydrated is essential for your health.
True ...orfalse?Weighing yourself before and after a training session can show how much fluid you have lost while exercising?True – Weigh yourself
before and after exercise and the difference can provide you with a guide on how much fluid you have lost through sweat. Turn to page 35 to find out more.
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What is
Eating more energy than you need can lead to weight gain
Energy Balance?ENERGY BALANCE
ENERGY BALANCE
ENERGY balance is eating the right amount of food (food intake) to support
your body’s needs (energy expenditure). Maintaining energy balance can help
to fuel your body with the right amount of energy for your activity levels and may help you to maintain a healthy weight.
FOODINTAKE
WEIGHT GAIN
WEIGHT LOSS
WEIGHTMAINTENANCE
ENERGYEXPENDITURE
The body stores excess energy as fat under the skin, therefore eating more energy than your body needs can lead to weight gain. This can happen easily if your diet includes a lot of high energy foods and drinks such as those which are high in fat or alcohol. This is because fat and alcohol contain nearly twice as much energy as carbohydrate, fibre and protein. Weight gain can also occur easily if you increase the amount of energy you consume or if
your activity levels are reduced and you continue to eat the same amount. Eating fewer calories than you use can lead to weight loss. This can
be beneficial if you are overweight however if you are a healthy weight it can cause tiredness, feeling
faint and may hinder your overall mental and physical
health and performance. In the longer term, you may become
underweight.
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What is
Eating more energy than you need can lead to weight gain
Energy Balance?ENERGY BALANCE
ENERGY BALANCE
ENERGY balance is eating the right amount of food (food intake) to support your body’s needs (energy expenditure). Maintaining energy balance can help to fuel your body with the right amount of energy for your activity levels and
may help you to maintain a healthy weight.
FOODINTAKE
WEIGHT GAIN WEIGHT LOSS
WEIGHTMAINTENANCE
ENERGYEXPENDITURE
The body stores excess energy as fat under the skin, therefore eating more energy than your body needs can lead to weight gain. This can happen easily if your diet includes a lot of high energy foods and drinks such as those which are high in fat or alcohol. This is because fat and alcohol contain nearly twice as much energy as carbohydrate, fibre and protein. Weight gain can also occur easily if you increase the amount of energy you consume or if
your activity levels are reduced and you continue to eat the same amount. Eating fewer calories than you use can lead to weight loss. This can
be beneficial if you are overweight however if you are a healthy weight it can cause tiredness, feeling
faint and may hinder your overall mental and physical health and performance. In the longer term, you may become underweight.
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Are you active enough?
Losing weight
How much carbohydrate do I need?
IT is important to stay active to help you to be in
energy balance and maintain a healthy weight.
Being active also reduces the risk of a range
of diseases, improves self esteem and reduces
symptoms of depression and anxiety.
Adults are recommended to do at least 150 minutes of moderate
intensity exercise a week. This is exercise that makes you feel
warmer, breathe harder and your heart beat faster, but you should
still be able to hold a conversation. This does not need to be done
all at once but can be broken down into smaller chunks such as 30
minutes five times a week.
We also need to do physical activity to improve muscle strength
at least two days a week and limit the amount of time spent being
sedentary for extended periods, such as sitting at a desk or watching
the television.
CARBOHYDRATES are the body’s preferred energy source,
therefore most of the energy we consume should come from
starchy carbohydrate foods.
Try to eat plenty of starchy carbohydrate foods every day (about one third
of the foods you eat). It is recommended that healthy women should eat
no more than 90g and healthy men no more than 120g of total sugar
(intrinsic and extrinsic) each day. As a population, we are eating more
added (extrinsic) sugar than recommended.
CARBOHYDRATE is the body’s favourite source of energy and
the most important fuel for exercise and your brain.
Carbohydrate is stored in the body as glycogen in muscles and in the liver to provide
fuel for your brain and a steady energy source during periods of activity.
Glycogen stores are limited and are used up more quickly the higher the intensity of
your activity. So just like fuel in a vehicle tank, your glycogen stores need to be topped
up regularly with carbohydrate to help you to keep fuelled throughout the day.
There are two main types of carbohydrate in the diet; sugars (simple carbohydrates)
and starch (complex carbohydrates):
SugarsSugars can be found naturally in foods (intrinsic sugar), such as fruits, vegetables,
cereals (e.g. rice, wheat, corn) and dairy foods. These foods also provide a range of
nutrients, such as vitamins and minerals, which are essential for health.
Sugar can also be added to foods (extrinsic sugar) in the form of honey, sucrose (table
sugar) dextrose, glucose, fructose, syrups and molasses. These ingredients are often
described as ‘empty calorie’ because they only provide energy and no other beneficial
nutrients.
Sugars are absorbed by the body quickly, giving a short burst of energy which is
helpful for prolonging exercise during endurance activities. However eating too much
high sugar foods can lead to tooth decay.
StarchStarchy carbohydrates include staple foods such as cereals, pasta, bread, rice and
potatoes. Starchy carbohydrate foods are harder for the body to break down and
absorb which means the energy they provide is released slowly, giving a steady and
sustained energy source needed for activity and to fuel the brain.
HOW MUCH CARBS?
ACTIVITY & CARBOHYDRATES
Nutritionist Top TipTo reduce your added sugar
intake, go for low sugar
breakfast cereals such as
porridge, wheat biscuits or
shredded wheat, no added sugar
squashes or diet soft drinks. Also
try to limit sugary foods such as
biscuits, sweets and cakes and
cut back on adding to tea
and coffee.
True ...orfalse?Carbohydrates
are fattening?
False – Starchy carbohydrate
foods do not contain any fat,
unless it has been added during
cooking (e.g. roast potatoes or
fried chips). Eating too much of
any food may lead to weight gain
if you are consuming more energy
than you use through exercise.
FAD diets and heavy exercise regimes may result
in rapid weight loss but they are unlikely to work
for long.This is because dramatic lifestyle changes are very hard to keep up,
and once you stop, you are likely to return to old habits and put the
weight back on.
If you are trying to lose weight it is important to eat a healthy,
balanced and varied diet. The best and most sustainable way to lose
weight is to use more energy than you eat - by following a calorie
controlled diet combined with increased physical activity (exercise).
Aim to lose 0.5kg-1kg (1lb-2lb) a week. You should be able to lose
this amount if you eat about 500 to 600 calories a day less than you
need and doing 150 minutes of moderate intensity exercise a week.
What is
Carbohydrate?
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ESS is your catering provider. We
supply the meals and snacks in your
mess/restaurant. Your health and
wellbeing is important to us so we
have developed a number of ways to
help you make informed decisions
about the food you choose to eat:
How ESS can help you
have a Healthy BalanceGETTING THE BALANCE
Information Boards
Menu Board- provides you with all the information you need
to know about what is on the menu for breakfast, lunch and
dinner through the week, as well as cards for your comments.
Health and Wellbeing Board- is full of information on how
to improve your health including posters and fact sheets on
healthy eating, seasonal produce as well as information about
the ingredients we use in our recipes.
The board is updated each month so make sure you pick up the
latest updates.
Your Menu
We ensure your menus provide you with the opportunity to eat
a variety of different foods everyday. The menus are seasonal
and are refreshed regularly. We always take into account your
feedback, so if you would like to see anything on your menu
please submit your ideas on the comments cards, displayed
on your Menu Board. Turn to page 8 to find out how to make
healthier choices from your menu.
Nutrition Labelling
We provide nutrition labelling on counter labels. Nutrition
labelling can help you to make informed decisions about the
foods you choose to eat. See page 32 for more information.
We also supply calorie information to help you to keep track
of your energy intake which may help you to keep in energy
balance. For more information on energy see page 10 to 13.
Salt Reduction
We have been reducing salt in our foods for a while. For
example we limit the amount of salt we use as an ingredient
and look to source lower salt ingredients where possible. For
more information turn to page 28.
Ask Our Nutritionist
There is a lot of diet and nutrition information out there, but
sometimes it can be helpful to have some extra guidance
- that’s why you can email any questions to our registered
nutritionists at : [email protected]
SOMETIMES it can be hard to know where to begin, so why not try these
top tips to help launch your healthy diet and lifestyle whether you are
working on or offshore?
HEALTHY DIET & LIFESTYLE TOP TIPS
FOR WORKING OFFSHORE
Quick ‘n’ Easy
1. Start your day with breakfast
- to help kick start your metabolism
and keep you full and energised
through the morning. Breakfast
contains essential nutrients and
research shows that people who
eat breakfast are more likely to
maintain a healthy weight too!
2. Base your meals around
starchy carbohydrates - at least
one third of your diet should be
made of starchy carbohydrates
- your body’s favourite source of
energy.
3. Eat more fruits and vegetables
- try to eat at least 5 a day and a
rainbow of different colours to get
a variety of nutrients.
4. Eat more oily fish - they are
rich in essential omega 3 fats so try
to eat one portion a week.
5. Drink plenty of fluids - try to
drink about 6 to 8 glasses (1.2 litres)
of water or other fluids every day to
prevent dehydration.
6. Reduce the amount of salt in
your diet - no more than 6g a day
(about a teaspoonful).
7. Reduce the amount of satu-
rated fat in your diet - no more
than 20g a day. Always trim excess
fat and skin off meat and poultry,
and cut down on cakes, pies, cream,
hard cheese, crisps and butter.
8. Keep active and remain a
healthy weight - try to exercise for
at least 150 minutes a week. This is
30 minutes five days a week.
9. Cut down on smoking - or
even better give up! Cutting down
can help to reduce your risk of
developing diseases such as cancers
and heart disease.
10. Drink alcohol in moderation
- drinking too much can lead to
weight gain and increase your risk
of developing a number of condi-
tions including liver disease, stroke,
hypertension and some cancers.
11. Cut down on high fat and
sugar snacks - swap for healthier
snacks instead. If you are often
hungry in between meals or just
need to top up your energy levels,
here are some great healthy snacks
you could try –
• Piece of fruit
• Fruit salad pots
• Small handful of nuts and seeds
• Small handful of dried fruit
• Cereal bar
• Low fat yogurt
• Bowl of cereal with milk
• Baked beans on toast
• Slice of wholemeal toast with
peanut butter
• Smoothie dairy or fruit based
• Crumpet
• Teacake
• Popcorn
• Glass of semi skimmed milk,
yogurt drink or milkshake
TOP TIPS
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balancehealth & wellbeing guide
MAKING IT EASIER FOR YOU TO ACHIEVE A HEALTHIER LIFESTYLE KEEPING THE CUSTOMERINFORMED
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From the moment customers step on board, ESS provides
a complete range of hotel and facilities management
services designed to ensure their stay is both a productive
and pleasant one. It starts with meet and greet and an
induction briefing. It can include a welcome pack for every
crew member… toiletries, pillow sprays and chocolates.
We take care of laundry, cleaning, retail, waste disposal,
leisure and recreational services, office services and of
course catering. We are constantly introducing innovations
within our business and were the first to provide a branded,
on-the-go coffee offer in partnership with COSTA. Cleaning
equipment designed for offshore installations has been
developed in partnership with Karcher. And for those
finishing touches we provide ambient lighting and hand
painted table cloths to enhance the dining experience for
teams working offshore.
In conjunction with our strategic partners, we are also able to provide a range of engineering services including galley and laundry equipment maintenance, refrigeration maintenance, duct cleaning and HVAC services, planned preventative maintenance and PAT testing. Refurbishment services include architectural support such as planning and design, complete or partial accommodation refurbishments and equipment replacement.
A PLEASANT AND SAFESTAY... RESTASSURED
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ESS is committed to ensuring a culture of ‘Safety First in
everything we do’ is fostered throughout our operations.
We will never compromise on the health and safety of our
customers and teams and we will manage responsibly the
impact our business has on the environment.
We have four principle group policies that support our
overall management system, certified to ISO 9001,
ISO 14001 and BS 18001:
• Health & Safety
• Environment
• Food Safety
• Purchasing & Supply Chain
We achieved the British Safety Council ‘International Safety
Award’ with merit for demonstrating a strong commitment
to good health and safety management.
Our experience in the remote and offshore sectors has given us a unique insight into the inherent risks in these operations. Our management systems, processes, procedures and policies are widely recognised as being industry leading.
OUR HSE RECORD IS SECOND TO NONE
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ESS developed a partnership with Motherwell College in
2010 to implement and deliver an ongoing programme of
training and development for our offshore division which
includes skills gap analysis and competency testing for
new employees. We now deliver nationally accredited craft
courses and have recently rolled out a range of SVQs to our
teams offshore.
Our courses provide a combination of theoretical and
practical exams with college-led master classes. This assists
us in identifying the training and development needs of our
employees to support the company’s annual appraisal process
and individual Continuing Professional Development needs.
This has allowed ESS to successfully differentiate itself from
its competitors by leveraging the unique training resources of
Motherwell College.
ESS training takes into account the existing professional working environment of the individuals and the specialised needs of the company with developed SMART targets that allow college chef lecturers to highlight specific competence issues in a range of areas, both practical and theoretical.
COMPETENCY,TRAINING &DEVELOPMENT
ESS Support Services Worldwide13 Carden PlaceAberdeenUnited KingdomAB10 1UR
Telephone:+44 (0) 1224 622212
Website: compass-group.co.uk
Email:[email protected]
A member of Compass Group PLC