ESS Small Proposal NEW 091412 - Employment Screening Services

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Proven Success

ESS is dedicated to protecting companies and their employees through extensive background screenings and drug testing. ESS combines experience, advanced technology and unparalleled customer service to ensure that an employer’s screening services are fast, affordable and effective. We provide a wide range of solutions that help our clients reduce turnover, limit liability and solve problems — all while improving their bottom line. Employment Screening Services was founded in 1994 by Sheila Benson and is headquartered in Birmingham, Alabama with additional offices in California, Georgia, Texas, Tennessee and Florida. The company serves a large array of clients all around the world and offers additional expertise in the education, healthcare and hospitality industries. ESS is one of only a few providers that are recognized as National Association of Professional Background Screeners (NAPBS) Accredited. This accreditation proves a background screening organization's commitment to excellence, accountability, high professional standards, and confirms their industry expertise. Other distinguishing traits of ESS include Women Business Enterprise National Council certification, named on the Inc. 5000 list for the sixth year in a row and membership of Concerned CRA’s. In addition to its core employee background screening and drug testing services, ESS has evolved into a full-service human resources and risk management solutions provider. The company now offers customized solutions, integrations with applicant tracking systems, immunization tracking, third-party exit interviewing, and I-9 processing.

Why ESS

ESS is dedicated to protecting companies and their employees through extensive background screenings. ESS combines experience, advanced technology and unparalleled customer service to ensure that an employer’s screening services are fast, affordable and effective. We provide a wide range of solutions that help our clients reduce turnover, limit liability and solve problems — all while improving their bottom line. In addition to its core employee screening services, ESS has evolved into a full-service human resources and risk management solutions provider, now offering drug screening, electronic I-9 processing, an and integrations both turn-key and custom with many of the leading applicant tracking systems. Uncompromising Accuracy Obtaining accurate, compliant employment background screening results depends on the expertise of the researchers. ESS employs a knowledgeable team of researchers who physically search records at local courthouses and access multiple databases to ensure that the data provided is accurate. By utilizing a practiced system of verification and quality assurance, ESS confirms and delivers the utmost accurate results.


Advanced Technology ESS offers advanced technology solutions that are flexible and can be customized to meet the individual needs of each client. Companies choose ESS because we understand how the screening and hiring process should work and offer our technology solutions to help improve these processes. ESS places a high priority on technology and security services to help clients reduce risks in an expedited and efficient manner. Our services are entirely Web-based, which provides the most accurate and efficient transfer of applicant information. Our clients can retrieve and order reports directly from our secure client area. Customized Service Employers have discovered that ESS is dedicated to exemplary customer service. Our Account Managers and Customer Service Representatives are cross-trained in every aspect of the screening process. With a client satisfaction rate of over 98%, our clients consistently tell us that the one on one personal attention sets us apart from our competition. Developing screening programs based on our client’s needs and goals has propelled our success. Our Implementation Team meets with each new client to identify any opportunities with their current process to help determine their needs, and to provide solutions to reach their desired goals. Efficiency Rapid response time and user-friendly reports make our services even more attractive to employers. Our focus is on understanding our clients’ business goals and providing them with customized services that enhance hiring and retention. ESS understands the value of critical applicant information delivered in a timely manner. Rapid response time and user-friendly reports make our services even more attractive to employers. In many cases, clients have access to results instantly. Accreditation

Employment Screening Services earned the National Association of Professional Background Screeners (NAPBS) Accreditation in 2010. "Accreditation is just another way that we can instill confidence in our existing and potential clients about ESS' commitment to providing the best quality of service available," Sheila Benson, CEO of ESS. In order to achieve accreditation, a rigorous onsite audit is conducted by an independent auditing firm, and consumer reporting agencies must comply with NAPBS standards in the following critical areas:

• consumer protection • legal compliance • client education • product and service standards • quality assurance • privacy and security

"Accreditation is the industry's primary vehicle for quality assurance, self-regulation and public accountability," said Tracy Seabrook, CAE, executive director of NAPBS. The NAPBS Accreditation is expected to be the new industry "seal" looked for by companies when selecting a background screening provider and has been awarded to only a very small percentage of companies. This accreditation proves a background screening organization's commitment to excellence, accountability, high professional standards, and confirms their industry expertise.


Integrations

Integrating your background screening process with your applicant tracking system (ATS) is a great way to save time and money. Employment Screening Services (ESS) offers integration solutions with many leading ATS systems in the market today. ESS is always looking for ways to stay on the forefront of technology and will continue to add more integrations in the future to meet customer needs. ESS’ integration capabilities enable our clients the ability to streamline their background screening process with their hiring process and on-going HR management of employees directly through their ATS solution of choice.

Product Descriptions

Social Security Report One of the most common mistakes employers make is not verifying that the applicant is really who they say they are. Using the SSN Report data, ESS is able to authenticate that the applicant’s information is correct. In addition, this report generates a list of addresses your applicant has lived at for the last seven (7) years and any alias names associated with them. ESS uses these addresses as the benchmark for beginning a criminal records search. This is the most effective way to verify your candidate’s criminal history and the best way to ensure legal protection. Statewide Criminal Reports that can help protect an employer from negligent hiring exposure and help reduce the threat of workplace violence, theft, disruption and other problems. It reveals Felony and Misdemeanor convictions, and pending cases usually including date, nature of offense, sentencing date, disposition and current status. County Criminal This search consists of an on-site manual search of the district and circuit court records in any county in the United States. We have a network of court researchers with access to over 3500 county court houses. These records will indicate if a subject has a felony or misdemeanor pending or conviction record within the last seven (7) years, or more if applicable. Completed Reports will include the date filed, charges, level of the charges, disposition date and final disposition.


Federal Criminal These crimes may include: tax evasion, embezzlement, counterfeiting, bank robbery and many other “white collar” crimes. This search lists criminal filing in any of the nation’s federal district courts. National Criminal (Instant US OneSearch) Access to the largest criminal database, available with over 300 million records covering 45+ states. This database contains information on felony convictions and currently registered sex offenders. This is a database search and is not to be considered a 100% complete background check. National Sex Offender (Instant US OneSearch) This database contains currently registered violent and sex offenders with felony conviction records and has been compiled from violent and sex offender registries in all 50 states and the District of Columbia. This is a database search and is not to be considered a 100% complete background check. Motor Vehicle Report This report reveals the driving history and is a verification of driving privilege. Department of Transportation (DOT) requires that driving records be validated every six (6) months for employers that are DOT regulated. MVR records report a three (3) year standard of driving violations. Employment Verifications Verifies dates of employment, position, a reason for leaving and eligibility for rehire for the applicant. This information confirms your applicant’s resume/application, and verifies their previous employment history. Education Verification When hiring an individual, companie’s base salary packages and positions on individual’s education. Failing to verify important information can result in having unqualified people in positions they do not deserve and affecting your company’s ability to compete. With this search, ESS will validate schools attended, diplomas, degrees, certificates and dates of attendance. Reference Verification Personal/Professional references are contacted to gather additional information about an applicant concerning competence and fitness for the job in question. Personal references can help determine the true character of an Employee Applicant as it relates to the job opening. Pre-employment Credit Report Credit histories can alert Management to situations where the individual may be increasingly susceptible to coercion, bribery, theft and other desperate actions. This Pre-Employment Credit Report for employment purposes is different than what is used for Tenant Rental Screening. This report gives an easy-to-read insight into an Applicant’s financial responsibility as well as Aliases, Bankruptcies, Liens, Judgments, Number of Traces, Loans, Mortgages, Collections and Summaries of the Individual’s payment patterns. Professional License An employer has the right, responsibility, and duty under the law, to verify an employee has all current licenses and are in good standing. These licenses include any type of License of Credential issued by a State Licensing Board. The report will verify that the license is current and is in good standing. Workers’ Compensation Report A report that gives information about Workers’ Compensation Claims and previous injuries. This information allows an employer to conduct post-job view in compliance with strict standards of Americans with Disability Act. Workers’ Compensation reports can only be run once a job has been offered to the candidate.


States Sex Offender Check A search of the state or county repository for known sexual offenders. Rules vary from state to state regarding the dissemination of this data. Information returned may include: Subject’s name, date of birth, social security number, address, race, sex, height, weight, hair and eye color, distinguishing marks, alias(es), FBI and state offender number and offense. Verif-I-9 (Electronic I-9 Reporting) Verif-I-9 is an automated system for collecting I-9 information from applicants and submitting the data for authentication. With automated processing, employers are able to reduce margin of error from data entry and remove duplicate steps from the process. The process submits and verifies through the Department of Homeland Security, E-Verify, system supplying employers a verification number and electronic I-9. OFAC Report The PATRIOT ACT requires financial institutions to match their existing potential customers against the Office of Foreign Control (OFAC) list of suspected terrorists entities and individuals and other “watch lists.” Customer identification programs are now required of virtually all U.S. financial institutions including banks, mutual funds, credit unions and securities dealers. Office of the Inspector General (OIG) A search of the national repository, which identifies those individuals who may no longer be capable of being provided with Medicare benefits resulting from a government sanction. Information returned may include: name, date of birth, social security number, sanction date, sanction type, reinstatement date and medical specialty. FACIS® (OIG and GSA Report) The FACIS Report conducts a search of the sanction information as taken by the OIG (Office of the Inspector General), the GSA (General Service Administration) and other federal agencies. The information reported in this level meets the government’s minimum requirements for sanction screening as set forth in the OIG’s Compliance Program Guidance. FACIS® is a registered trademark of Verisys Corporation. Drug Testing With collection locations in all 50 states nationally and internationally in Canada, Mexico, Guam, and Puerto Rico, ESS’ collection network offers convenient options to any organization, anywhere. ESS can establish a full-service drug testing program or just a local collection site, depending on your organization’s needs. ESS’ primary drug testing solution is urine collection and analysis, which is the most common type of testing for a screening, plus alternative testing methods including hair, oral fluid, instant testing, breath alcohol and physicals. ESS drug testing features ESS Electronic Processing that saves time, money and improved tracking capabilities. ESS also has the resources to perform and manage DOT required drug testing programs. U-Screen U-Screen is a pre-admission technology service designed to streamline student background screenings and eliminate the administrative burden on faculty and staff. The U-Screen technology platform broadcasts screening instructions to students, monitors student completion, and auto-prompts delayed students to complete the background screening process. In use in leading schools of nursing and allied health programs, U-Screen is tailored to meet the needs and admission schedule of your organization.


SwiftHire SwiftHire is a client tool that enables you to send screening requests directly to job applicants, students or even volunteers, rather than having to key in applicant information yourself. SwiftHire also has options for self-pay by the applicant. Abuse Registry The Abuse Registry search identifies reportable abuse incidents, commonly used in healthcare and educational settings. Reports can cover a wide range including occasions involving people of special needs, elderly and children. The Abuse Registry is different from state to state, and is only available in some states. Enhanced Features

Enhanced features provide an added degree of functionality to ESS’s products. Many of the available enhanced features are built into ESS’s Web Management System.

• Enhanced SSN • Auto-population (Year – Counties) • Adverse Action • Branch Ordering & Administration • Package Ordering • User Access and Security • Reporting • Accounting Online • Document Management

Documents

ESS Small Proposal NEW 091412 - Employment Screening Services