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Ethical, Legal & Professional Issues Linda R. Shaw, Ph.D, Fall, 2006 [email protected]

Ethical, Legal & Professional Issues Linda R. Shaw, Ph.D, Fall, 2006 [email protected]

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Ethical, Legal & Professional Issues

Linda R. Shaw, Ph.D, Fall, [email protected]

Morality Values Duties

Morality Personal Morals Societal Morals Group Morals

Morals vs. Ethics Ethics = systematic reflection on

morality Ethics = applied morals Ethical Decisions - most difficult

when ethical dilemmas exist

Ethics - Definition “Do the right thing” (Spike Lee)

Categorization of Moral Theories Relativism vs. Absolutism Micro ethics vs. Macro ethics Deontological vs. Teleological

Relativism vs. Absolutism Relativism

What is right and wrong varies from person to person and culture to culture

There are no absolute moral standards Absolutism

There are absolute moral standards that are both universal and objective

Micro ethics vs. Macro ethics Micro ethics

The happiness of the individual is the highest good

The good of the group = the good of the individuals who comprise the group

Macro ethics The happiness of the group itself (city,

state, nation or race) is the highest good

Deontological vs. Teleological Theories Deontological Theories

The correct way to proceed is to learn basic duties and rights of individuals or groups and act accordingly• e.g. Kant’s Categorical Imperative

Teleological Theories Sometimes adherence to duty leads to

consequences contrary to well-being. • E.g. Utilitarianism ( Bentham, Mill)

Ethical Principles Beneficence Autonomy Nonmaleficence Justice Fidelity

Beneficence Comes with risks General Societal Obligations? Strength of Duty Factors

Significant need Ability to assist probability of success Benefit outweighs risk

Role-related obligation

Risks of Beneficence: Paternalism Undermines dignity promotes dependence conflicts with rights to autonomy When is paternalism justified?

Competency is seriously limited C has ability to promote Cl’s best interests Cl’s interests are considered primary Risk for loss must be real & significant

Autonomy 3 conditions necessary for autonomy

Voluntariness Competence Full Disclosure

What & how much should one disclose? The “reasonable person” standard Individualized standard

Does client/patient truly understand?

Informed Consent enables client to make autonomous

choices minimizes harm/risk by enabling cl

to protect self encourages c & cl to discuss issues

openly & plan together

Promoting Autonomy Assess Teach Encourage choice wherever &

whenever possible

Nonmaleficence Beneficence vs. Nonmaleficence

Beneficence: Doing Good Nonmaleficence: Avoiding Harm to another by

• not directly causing harm• avoiding placing others at risk for harm

“Above all, do no harm” - role obligations Obligation to prevent harm is stronger than

obligation to do good In rehab, must take some risks for later

benefit

Negligence: Failure to act or to exercise due care Failure to exercise due care toward

another Due Care = Proper training + Proper skills +

Diligence Includes both deliberately & carelessly

imposed risks Types of Negligence

Culpable ignorance Personal Incompetence Environmental factors

Justice Most problem in conditions of

scarcity and competition Actions based on justice (examples)

avoiding discrimination avoiding exploitation distributing resources fairly

Material principles of Justice Equal shares need motivation/effort contribution free market exchange fair opportunity

FUNDAMENTAL NEED: person will be harmed if need is not met - takes priority

Quantitative criteria of Distributive Justice Cost-effectiveness Limitations:

Quantity isn’t everything (can’t quantify human dignity & worth

Efficiency ignores common values e.g. hospice, etc.

Fidelity Focuses on relationships Caregivers make implicit promises of

trustworthiness Asymmetric relationship increases

duty to fidelity

Confidentiality Assumed by your willingness to enter into

therapist-patient relationship Circumstances under which confidentiality

can be broken clear & imminent danger to self or others others as determined by law (e.g. child abuse,

elder abuse) court actions/subpoena

Importance of disclosure

Dual Relationships Sexual, family, friend, business,

supervisor, etc. Pt. Needs to be free of your

problems may impair objectivity &

professional judgement

Fidelity in Professional Relationships Fidelity to employer Fidelity to profession Fidelity to colleagues/team

Principles vs. Standards Principles: General Guidelines to

govern one’s actions Standards: Generally derived from

principles and prescribe appropriate behavior in a given circumstance Rules Laws Codes

Ethical Codes Assist counselors in deciding what to do

when situations of conflict arise Help clarify the counselor’s responsibility

to the client and protect the client from the counselor’s failure to fulfill these responsibilities

Give the profession a means of self governance

Ethical Codes of Interest to Rehabilitation Counselors Code of Professional Ethics for Rehabilitation

Counselors (CRCC) American Counseling Association (ACA) International Association of Rehabilitation

Professionals (IARP) American Psychological Association (APA) National Association of Social Workers (NASW) American Association for Marriage & Family

Therapy (AAMFT) Association for Specialists in Group Work (ASGW)

Code of Professional Ethics for Rehabilitation Counselors

CRCC Ethics Committee initiated 2001 update due to

• Changes in practice• Changes in technology• Experience of Ethics Committee

Code Structure Table of Contents Preamble Enforceable Standards of Ethical

Practice 11 Sections (A-K) Rules within each Section

Sections of Code A The Counseling Relationship B Confidentiality C Advocacy and Accessibility D Professional Responsibility E Relationships with Other

Professionals F Evaluation, Assessment and

Interpretation

Sections of Code continued G Teaching, Training, and

Supervision H Research and Publication I Electronic Communication and

Emerging Applications J Business Practices K Resolving Ethical Issues

Consultation Model Code of Ethics Supervisor Colleagues Experts Licensure &/or Certification Boards

Questions to Ask Have I Consulted with the Code?

Others? Have I Documented Everything? What if this was the Newspaper

Headline? What if this was the one I most love?

Ethical Dilemma Choice must be made between two or

more courses of action Significant consequences for any course

of action Each action can be supported by ethical

principle(s) Ethical principle supporting unchosen

course of action is compromised

Ethical Decision Making Model for Rehabilitation Counselors Review the situation & determine the

possible courses of action List the factually based reasons

supporting each course of action Identify the ethical principles that support

each action List the factually based reasons for not

supporting each course of action Identify the ethical principles that would

be compromised if each action were taken

Ethical Decision Making Model continued Formulate a justification

Rubin et al. (1990)

The Eclectic Decision-Making Model of Ethical

Behavior

Tarvydas (1998)

Stage I: Interpreting the Situation through Awareness and Fact-Finding

>Enhance sensitivity and awareness>Dilemma vs. issue?>Determine major stakeholders & their ethical claims in the situation>Engage in the fact-finding process

Stage II: Formulating an Ethical Decision Review the dilemma Determine what ethical codes, laws,

principles, and institutional policies and procedures apply

Generate possible and probable courses of action

Consider potential positive and negative consequences

Select the best ethical course of action

Stage III: Selecting an Action by Weighing Competing, Nonmoral Values

>Engage in Reflective Recognition and Analysis of Personal Competing Values>Consider Contextual Influences on Values Selection at the Collegial, Team, Institutional, and Societal Levels

Stage IV: Planning and Executing the Selected Course of Action

Figure out a reasonable sequence of concrete actions to be taken

Anticipate & work out personal & contextual barriers to effective execution of the plan, and effective counter-measures for them

Carry out and evaluate the course of action as planned

Processing Ethical Complaints

The CRCC Ethics Committee Process and Procedures for Processing Ethical Complaints

Commission on Rehabilitation Counselor Certification (CRCC)

CRC Credential Assures certified RCs meet minimum

ed, experience and competency standards

Consumer protection Accountability

CRCC Ethics Committee Promotes Ethical Practice among

Certified Rehabilitation Counselors CRCC Code of Ethics Education Advisory Opinions Self Governance/Judicial Function

Reporting Ethical Violations Who Reports? The Ethics Complaint Form

Steps in the Process The Ethical Complaint Process

Flowchart Details actions of Ethics Committee and

Administrative Office Blueprint for processing complaints

Suggested Procedures for Initial Case Review (Tarvydas)

Summarize charge If true, as alleged, would there be an

ethical violation? Identify specific Ethical Canon(s) and

Rule(s) Accept complaint if violation may have

occurred What additional info/evidence is needed?

Ethics Committee Actions Letter of Instruction Reprimand Probation Suspension Revocation

Legal/Ethical Interface

Understanding the Legal Issues impacting Rehabilitation Counselors

Types of Procedural Law Civil Law Criminal Law Mental Health Law

Civil Law Lawsuits brought by private parties

against each other Losing means financial loss Burden of Proof:

Fair preponderance of the evidence Burden is on Plaintiff

Criminal Law Disputes between state & persons Losing means loss of liberty Burden of Proof:

Beyond a reasonable doubt Burden is on the State

Mental Health Law Regulates how state helps mentally ill

persons (commitment hearings) Considered type of Civil Law Conflict: right to freedom vs. state’s resp.

to protect those unable to protect selves Burden of Proof

Because psych is too inexact to meet reasonable doubt, must meet level of reasonable medical certainty test

Clear & convincing evidence Burden is on those bringing the proceedings

Case Law Tarasoff v. Regents of the University of

California Requires therapists to protect foreseeable victims

of dangerous clients (Duty to Warn or Duty to Protect).

Wyatt v. Stickney, Donaldson v. O’Connor & O’Connor v. Donaldson: Duty to treat involuntarily confined mental patients

or release them Caesar v. Mountanos

The client is the sole holder of the psychotherapist-client privilege

Therapists are regulated by Laws at three levels: Federal State

Statute Regulations

Local County/City

Florida Law Themes Confidentiality

Allowable Exceptions to Confidentiality

Mandated Reporting of Abuse or Neglect of: Aged persons Disabled adults Children

Children & Families (confidentiality, custody,etc)

Psychotherapist-Patient Privilege

Involuntary Admission (Baker Act)

Guardians and Substitute decision-making

Ethics and The Law

Mandatory ReportingDiscretionary ReportingDuty to Protect

Ethics and The Law Linda R. Shaw, Ph.D., CRC, LMHC Associate Professor & Graduate

Coordinator University of Florida Dept. of

Rehabilitation Counseling

This presentation provides general guidance only. All questions related to Florida Law should be directed to an attorney specializing in mental health law.

Presumption of Confidentiality Confidentiality is necessary to preserve:

Client privacy, dignity & respect A relationship characterized by trust Client Autonomy (freedom to decide with

whom information will be shared) Florida LMHCs are included in Testimonial

Privilege Law – Cl. has right to keep confidential communications from being disclosed in a legal proceeding (Fla Statute 90.503).

Rationale for Exceptions to Confidentiality Must balance client’s right to privacy &

autonomy with competing societal interests

Exceptions may be either Mandatory – Counselor shall report Permissive – Counselor may report

Whether an exception is permissive or mandatory depends on the importance of the societal interest at stake

Mandated Exceptions to Confidentiality Reporting Generally referred to as “Mandated

Reporting” Requires that certain information

applying to particularly vulnerable groups be disclosed to ensure their safety & well-being

Mandated Reporting Required of all persons who, in a

professional capacity, come into contact with individuals comprising three groups:

Groups include: Children Elderly Disabled Adults

Mandated Reporting Children (Fla. Statutes 39.01 and 827.03)

Must report any incident of known or suspected abuse, abandonment or neglect

Definitions:• Abuse: “any willful act or threatened act that results

in a physical, mental or sexual injury or harm that causes or is likely to cause the child’s physical, mental, or emotional health to be significantly impaired” (Fla. Statute 39.01) Also includes the active “encouragement of any person to commit an act that results or could reasonably be expected to result in physical of mental injury to a child” (Fla Statute 827.03)

Mandated Reporting Children (Fla. Statutes 39.01 and 827.03)

Must report any incident of known or suspected abuse, abandonment or neglect

Definitions:• Neglect: a caregiver’s failure to (1) provide a child

with necessary care, supervision, and services and (2) to make a reasonable effort to protect a child from abuse, neglect or exploitation (Fla Statutes 39.01 and 827.03).

• Abandonment: when a parent sufficiently fails to support and nurture a child so as to evince a willful rejection of parental obligations (Fla. Statute 39.01[1]).

Mandated Reporting Children

Fla. Statutes 39.01 and 827.03 list specific examples of situations that would constitute abuse and/or neglect – e.g.• Cuts, bites, burns, scalding• Excessively harsh discipline likely to result

in physical injury• Failure to provide child with adequate food

or clothing

Mandated Reporting Elders and Disabled Adults (Fla. Statute 415) Definitions:

Abuse: the “nonaccidental infliction of physical or psychological injury or sexual abuse” (Fla Stat. Ch. 415.102[1])

Neglect: “the failure or omission . . . To provide care, supervision, and services necessary to maintain the physical and mental health of the disabled adult or elderly person.”(Fla. Stat. Ch. 415.101[2]).

Exploitation includes “financial exploitation and misuse of funds” (Fla. Stat. Ch. 415.101[2]).

Mandated Reporting Standard for reporting

Must report if the mandated reporter “knows or has reasonable cause to suspect” that harm is occurring or has occurred.

Timing of report As soon as mandated reporter has

reasonable cause to suspect

Florida Abuse Hotline Department of Children and Famlies Contact Information:

ServicePhone: (850) 487-4332 Suncom: 377-4332 Toll Free: (800)962-2873

Liability Failure to report (e.g. Fla. Statute 491)

Possible criminal sanctions – “knowingly & willfully”

Civil sanctions Professional discipline

Release from liability (Fla. Statute 39.203, 415.111) No civil or criminal sanctions attach when

report is made in good faith

Permissive Reporting

Allows counselor to exercise discretion and to violate confidentiality under certain conditions:

Permissive Exceptions to Confidentiality Client consent Treatment emergencies Facilitation of Treatment Provision of mental health services

Peer & administrative review The legal system Research Public safety

Exceptions to Confidentiality to Protect the Public Safety

Florida and the Tarasoff Decision Tarasoff v. California Board of

Regents Created a duty to protect identifiable 3rd

party Florida is not a Tarasoff state

Florida Laws related to public safety Confidentiality may be waived when

“there is a clear and immediate probability of physical harm to the patient or to the society”(Fla. Statute 491.0147)”

Psychiatrists have the option to to disclose when the patient has made an “actual threat” to “physically harm” an “identifiable victim” (Fla Statute 455.671)

Florida Laws related to public safety Mental health counselors may

disclose to a HIV positive patient’s sexual or needle-sharing partner when Patient has disclosed the identity; and Patient has refused to notify the partner

nor will he/she refrain from high-risk activity (Fla Statute 455.674)

Protections against Malpractice Abide by the Law of No Surprises

Informed Consent Professional Disclosure

Professional Disclosure The nature & purpose of the services provided Risks and Benefits Alternatives to service provision Information about the procedures and duration of

counseling Limitations on confidentiality Client’s right to make complaints and/or

discontinue services Logistics of counseling (Making & canceling

appointments, etc.) What to do in an emergency Policies and procedures regarding fees

Protections against Malpractice Know your legal and ethical

responsibilities Codes of Ethics Statutes & Regulations

Consult Allows for “reality testing” Establishes standard for

“reasonable” care Establishes evidence for reasonable

& prudent action

Document If its not written down, it didn’t

happen Never alter documentation!

Insure against malpractice Anyone can be sued at any time Institution liability insurance may

not be adequate Available through professional

associations

Professional Disclosure

Professional Disclosure: The act of sharing the information

needed to understand the nature and characteristics of the counseling process, toward the goal of furthering informed, autonomous decision making

Professional Disclosure: Informed Consent:

The obligation to ensure that the consumer understands all information pertinent to any choices he or she must make throughout the course of treatment

Counseling Guidelines Describes the logistics of how the

rehabili5tation process works

How to approach Disclosure Individual vs. Group Written vs. Oral or Both Low Tech vs. High Tech Information Imparting vs. Information

Sharing A one-way street or a two-way street? When/how does the consumer orient you?

Ensuring understanding – short term and long term

What to include? Varies by agency, state law, needs

of consumer How much is enough? Too much? Accessibility of Information

What to include? Goals of the Agency The Rehabilitation Process Services available

What the agency can do What the agency can’t do

Eligibility Criteria & Process Financial Obligations/Limitations Timelines General Logistics (Appointments, etc)

What to include? The role of the Counselor Education – Credentials - Special Skills Contact Information Values – Approach - Philosophy What your counselor expects from you What you may expect from your

counselor Right to ask about treatment/progress Right to complain

What to include? Benefits & Risks of Participation Alternatives Purposes & Uses of Testing Release of Information

Procedures Limitations on Confidentiality

Disclosure Checklist Non technical &

easily understood? Length? Enough

info? Too much? Personal? Too

personal? General tone?

Does it convey what you want to convey?

Inclusive of critical information?

Inviting format? (white space, font size, etc.)

Decisions at the End of Life

Introduction Increasingly, Americans die in medical

facilities 85% of Americans die in some kind of

healthcare facility (hospitals, nursing homes, hospices, etc.)

Of this group, 70% (60% of the population as a whole) choose to withhold some kind of life-sustaining treatment

The Right to Die Do we have a right to die?

Negative right (others may not interfere Positive right (others must help

Do we own our own bodies and our lives? Do we have the right to do whatever we want with them?

Isn’t it cruel to let people suffer pointlessly?

The Sanctity of Life Life is a “gift from God” Importance of ministering to the sick

and dying See life as “priceless” (Kant)

Compassion for Suffering The larger

question in many of these situations is: how do we respond to suffering?

Hospice and palliative care

Aggressive pain-killing medications

Sitting with the dying

Euthanasia

What are we striving for? Euthanasia

means “a good death”, “dying well”

What is a good death? Peaceful Painless Lucid With loved ones

gathered around

Some Initial Distinctions Active vs. Passive Euthanasia Voluntary, Non-voluntary, and

Involuntary Euthanasia Assisted vs. Unassisted Euthanasia

Assisted vs. Unassisted Euthanasia Many patients who want to die are

unable to do so without assistance Some who are able to assist

themselves commit suicide with guns, etc. - - ways that are much harder and difficult for those who are left behind

Voluntary, Non-voluntary and Involuntary Euthanasia Voluntary: Patient chooses to be put

to death Non-voluntary: Patient is unable to

make a choice at all Involuntary: Patient chooses not to

be put to death, but is anyway

Active vs. Passive Euthanasia Active euthanasia

Occurs in those instances in which someone takes active means, such as a lethal injection, to bring about someone’s death

Passive euthanasia Occurs in those

instances in which someone simply refuses to intervene in order to prevent someone’s death

Active Euthanasia Typical case for active euthanasia

There is no doubt that the patient will die soon

Passive measures will not bring about the death of the patient

The option of passive euthanasia causes significantly more pain for the patient (and often the family as well) than active

Criticisms of the Active/Passive Distinction in Euthanasia

Conceptual Clarity – vague dividing line between active and passive, depending on notions of “normal care”

Moral Significance – does passive euthanasia sometimes cause more suffering?

Health Care Advance Directives

Planning Ahead for End of Life Decisions

Health Care Advance Directive A document in which you give instructions

about your health care if, in the future, you cannot speak for yourself Living Will: State wishes about life-sustaining

medical treatments Health Care Power of Attorney: Appoint

another to make medical treatment decisions for yo if you cannot make them for yourself

Health Care Advance Directives Should provide specific guidance

regarding your wishes about: Artificial respiration Nutritional support & hydration Medication use for

• Pain relief• Prolonging life

Organ Donation

Legally Binding? Legal document in most states Medicaid requires discussion for

admission to healthcare facilities Durable Power of Attorney Most courts tend to honor wishes

expressed in living will

The Slippery Slope Worrisome examples from history:

Nazi eugenics program Chinese orphanages

Special danger to undervalued groups in our society The elderly Minorities Persons with disabilities Groups that are typically discriminated against

Ethical Issues in Supervision and Research

Linda R. Shaw, PhDUniversity of [email protected]

Supervision Clinical Supervision

Developing and enhancing the clinical competencies of supervisees

Providing oversight/Protecting the safety and well-being of clients

Administrative Supervision Facilitating the activities of supervisees Ensuring competent performance of job duties

and implementing corrective action, as necessary

Complex Overlapping Roles Teacher Counselor Consultant Evaluator

Conflicting Roles Power differential/therapy-like

relationship Fidelity to client, employer and

supervisee, and protection of self

Dual Relationships Danger of impaired judgment and

exploitation Is a sexual relationship appropriate? A close friendship?

Competence Supervisory Skills

Development of Counselor Skills Implementing Corrective Action Providing meaningful evaluation

Confidentiality Client information/Informed Consent Supervisee information

Ethical Issues in Research

Themes Honesty Integrity Objectivity

Protection of Human Subjects Historical Violations of Human Rights Need for Informed Consent Nonmaleficence

Informed Consent Voluntariness Confidentiality Full disclosure

Multicultural Diversity

Implications for Ethical Practice

Diversity Issues in Ethics Discrimination/Bias Multicultural

Competence Sue & Sue (1990)

Counselors have a responsibility to: (1)Become aware of

biases, stereotypes & assumptions based on culture

(2)Become aware of client values & world view

(3)Develop culturally appropriate intervention strategies

Misperceptions Based on Different Worldviews

• Non-verbal behavior• Directness vs.

indirectness • Individualism vs.

Collectivism• Change vs.

acceptance• Cultural mistrust

Diversity Issues in Ethics (continued) Sensitivity to Cultural Issues in

Test Selection & Interpretation Diagnosis Treatment Planning Service Provision/Counseling Electronic Communication/Web Counseling

Advocacy Recruitment & Retention in Education

Programs Research

Purposes of Professional Associations Represent members in lobbying,

professional advocacy efforts Provide networking opportunities Provide opportunities for professional

development Promote professional practice

Support accreditation, certification Promote ethical practice & self-regulation

Advocate for PWD

Exercise Name of Association Structure

Divisions State/Regional/Local Governance Structure Committee

Benefits to membership

Licensed Mental Health Counselor (LMHC) Administered by the Board of Clinical

Social Work, Marriage & Family Therapy and Mental Health Counseling

http://www.doh.state.fl.us/mqa/491/soc_home.html

Mental Health Counseling: Definition Broad definition Includes “methods of a psychological

nature used to evaluate, assess, diagnose & treat

“Includes counseling, behavior modification, consultation, advocacy, crisis intervention, client education, research . . .”

“individuals, couples, families, groups, organizations, & communities”

Academic Preparation Generally based upon CACREP

requirements Major revision, effective Jan 1, 2001 Requires: 60 hr. masters program 1,000 hours of practicum &/or

internship Specified coursework

Required Coursework – 3 hrs of: Counseling Theories & Practice Human Growth & Development Diagnosis & Treatment of

psychopathology Human sexuality Group theories & practice Individual evaluation and assessment Career and Lifestyle Assessment

Required Coursework – 3 hrs of: Research and program evaluation Social & cultural foundations Counseling in community settings Substance abuse Legal ethical and professional standards

IT IS ESSENTIAL THAT YOU KEEP COURSE SYLLABI!!

Supervised Experience A minimum of:

2 years =1500 face to face over at least 100 weeks

100 hrs. of supervision per 1500 hrs. of face to face

1 hr. of supervision q 2 wks. 1 hr. of supervision per 15 hrs. of face

to face Focus on raw data

Supervised Experience No more than 50% group supervision (2-6

supervisees) Post-masters experience can commence

when 7 of 11 required courses, including diagnosis & treatment has been completed.

IT IS ESSENTIAL THAT YOU PROPERLY DOCUMENT SUPERVISION!!

Supervisor Qualifications LMHC,LMFT, LCSW or equivalent in

another state M.D. Psychiatrist, Board Certified Licensed Psychologist + 3 yrs. Of

experience providing psychotherapy (incl. 750 hr. face to face)

AAMFT-approved or NCC-ACS supervisor

Supervisor Qualifications cont. Supervisors must have completed 5

years clinical experience & training in supervision in one of the following: Graduate level supervision course Continuing Education course (16 hr) Meet AAMFT or SW supervision course

requirements

Registered Intern Requirement Before beginning supervised

experience, must apply for intern registration

Includes review of coursework and I.d. of qualified supervisor

Title: Registered Mental Health Counselor Intern

Provisional License For individuals who have satisfied

clinical experience Allows individuals to work under

supervision while completing additional coursework or exam requirements.

Exam Taken at conclusion of 2 years of

supervised experience National Clinical Mental Health

Counseling (NCMHC) Exam

Laws & Rules HIV/AIDS Laws & Rules

Must complete 8 hr. course covering• Specified Fla. Laws & rules• Integration with competencies required for clinical

practice & interactive discussion of case examples

HIV/AIDS Must complete course by time of licensure (or

within 6 mos. In extenuating circumstances)

Additional Approved Training Domestic Battery Medical Errors