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7/30/2019 Ethics: China
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BUSINESS ETHICS IN CHINA
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The pre-Republican era (till the beginning ofthe 20th century)
The Republican era (early 20th century tillaround 1948)
The Communist era (1948-1976)
The Reform era (1976 onwards)
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HISTORY
China has the world's oldest living civilization.
Its written history goes back about 3,500 years.
The Chinese people take great pride in their nation,
its long history, and its influence on other countries.
The Chinese were the first people to develop the
compass, paper, and silk cloth.
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PEOPLE About a fifth of the world's people live in
China.
74 per cent of live in villages and small towns.
Most are in densely populated eastern China.Western China has less than 10 per cent of thetotal population.
By law, men marry not until 22 years old, andwomen until 20. Late marriage is encouragednot more than one child is allowed.
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Family is Important
Before 1949, some Chinese lived in family units withmore than 100 relatives under oldest male. Theideal was "five generations under one roof." (mainlythe families of rich rural landowners, wealthy
merchants, and government officials).
Among the poorer people, households consisted ofparents and children, but some also included
grandparents and uncles.
Today, the Chinese live in smaller types of familyunits.
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Family dynamics
In the past, only men were expected to work outsidehome. But today, almost all adults have a job.
Relationships are less formal and more democratic.Parents no longer expect children to showunquestioning obedience. In the past, father couldlegally kill his children if they disobeyed him.
Young people today generally choose their ownmarriage partners.
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Gender Relations Traditionally sons are preferred more than
daughters. A husband could divorce his wife if shefailed to give birth to sons. In some cases, daughterswere killed at birth.
Today, social policy in China values girls as well asboys. The Communist government strongly supportsthat women should contribute to the family incomeand participate in social and political activities.
Equality between the sexes is more widely acceptedin Chinese cities than in countryside.
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ECONOMY
The national government has tremendouscontrol over China's economy. It owns andoperates most important industrial plants anddirectly controls most nonagriculturalemployment and wages. The governmentalso controls and operates the bankingsystem, transportation, and foreign trade. Itrations some foods, clothing, andnecessities.Sets the prices of many goods andservices.
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Economy
In early 1980's, the Chinese government beganseries of economic reforms that led to lessgovernment control over some businessactivities.
Since then, number of privately ownedbusinesses has increased dramatically.
Many experts believe the increased ownershipof business has contributed significantly toChina's economic health.
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Economy
The government receives most of its income
from taxes paid out of the profits of state-
owned businesses. Government planners
invest heavily in development of China's
manufacturing industries. Worker is expected
to produce.
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MANAGEMENT IN CHINA; STAGE -I (1949-56)
Transformation from a semi-feudal, semi-capitalistChina to a socialist China.
When communist party took over the control of themajor industries, administrative personnel wereeither appointed from within or transferred to state
owned enterprises. By 1956 manufacturing and service enterprises that
were privately owned were merged into state ; soonprivate cooperatives were converted into state run
enterprises. The former capitalist managers lost their powers and
independence, but remained in the enterprises toperform technical consulting functions.
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MANAGEMENT IN CHINA; STAGE- II (1957-66)
Overall implementation of the Soviet model of one-man management, which implied rigid centralcontrol and left little autonomy for local enterprises.
Enterprises managers had virtually no direct voice inthe economic, social, humanistic, or political goals oftheir enterprises. All decisions made at the top leveland little autonomy was assigned to lower levels of
management and participative management was notencouraged.
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MANAGEMENT IN CHINA; STAGE -III (1967-79)
The stage of Cultural Revolution when enterprisemanagement was again centralized; many managerswere replaced by radical revolutionaries.
Operational efficiency was neglected, and profitssuffered dramatically. Criticism was directed at thosewho remained in privately owned enterprises andwere going capitalist. Their numbers were reduced
to the lowest level since 1949.
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Between 1976 and 1979, the economy of
China experienced some recovery and
development. However, since the economic
reforms started in rural areas, changes inenterprise management in urban areas were
not yet considered a high priority target for
the government
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MANAGEMENT IN CHINA; STAGE- IV (1980-86)
Management reforms, which were instituted to copewith the economic reforms spread to urban areas.
Decentralization was once again emphasized, andmore autonomy was granted to enterprises and theirmanagers.
A new phenomenon seemed to emerge: managers of
both state and collective enterprises were youngerand better educated. At the same time , individualenterprise was officially sanctioned and encouraged.
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MANAGEMENT IN CHINA; STAGE- V (1987-2003)
In Nov 1987, the Communist Party General Secretary Mr. ZhaoZiyang accepted China to be at the primary stage of socialismand three messages were released:
1. China should develop a new economic system in whichthe state makes adjustments to the market and the marketprovides directions to the enterprises.
2. China allows the existence of private enterprises
3. There has been debate whether China should allow theissuing of stocks and bonds i.e. whether to adopt Westernmanagement practices.
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PHILOSOPHY
Taoism
Confucianism
Buddhism
Modern Thought
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TAOISM
The Taoist Sage learns from
observing the way of nature
(flowing water, wind) andletting nature guide the way
through life.
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Origins & Texts
Legendary founder: Lao Tzu (6ThCentury BCE)
Primary text: Tao Te Ching(Book ofthe Way and the Power)
Chuang Tzu (4th Century BCE)
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Tao Concepts
The Tao(path or way)
The nameless
The uncarved block
All pervading within and beyond nature
Te( power or virtue)
Ones natural ability brought to peak potential
through following the way
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Tao Concepts
Wei-wu-wei: active non-action Passive non resistance to the natural forces of life
Natural way to get things done with the least effort and
greatest successes Go with the flow, yield to the natural way of things
Applied in all walks of life
Relativity: Good and Bad as a
matter of perspective The Taoist stage is non-judgmental
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Wu Chi & Tai Chi
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Born in Wu Chi (wholeness), itsthen divided and goes to Tai Chiand at death back into Wu Chi
Union of opposites
Yin-female, soul, dark
Yang- male, spirit, light
Androgyny is balance ofyin &yang
Wu Chi
Tai Chi
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LAW OF POLAR REVERSAL
Balance Anima (feminine part of psyche),
animus (masculine part of psyche)
Basis of integration. Transcend &
transform opposites into wholeness
Androgyny- Healthiest emotional state is
to have both (feminine & masculine)
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Taoist Way
Seeking Health and Longevity: through diet,meditation, exercise and stress free life
Alchemy: seeking the chemical elixir of life to
achieve immortality Meditation: Inner Alchemy Meditation-
seeking spiritual rather than chemical
transformation
Natural/ Holistic Healing: Herbal medicine,
acupressure, acupuncture ,exercise
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Taoist Ethics
1. Not emphasize status, intelligence, orpossessions.
2. Govern with least visibility and with aserving attitude.
3. Reduce laws and govern lightly.
4. Treat other countries non-aggressively.
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CONFUCIANISM
A political and social philosophy seekingharmony at all levels:
Within the self The family
The community
The state
The nation The world
The cosmos
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Goal of Confucianism
To develop ones Jen: Human
heartedness- the innate goodnessof humanity and becoming a Chun
Tzu: The Great Man
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The Five Classics (Wu Jing)
1. The I Jing(Book of Changes)
2. The Shu Jing(Book of History)
3. The Shih Jing(Book of Odes *poetry+)
4. The Li Ji(Book of Rites)5. The Chun-chiu(Spring & Autumn
Annals)
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The Four Books:
1. The Analects
2. The Great Learning
3. The Doctrine of the
Mean
4. The Works of Mencius
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Teachings- About Man
Like Taoists ,Confucius held the traditional view that
all men are born good. ( unlike Western view)
People are spoiled by bad influences, bad
environment, evil examples and yielding to evilappetites.
Each person has the abilityto fulfill duty as listed in
the rules of conduct.
Greatest concern was for conduct in a social context
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1.Jen/Ren-Love/Benevolence
The ideal is not the individual but theperson in relationship-welfare of othersand readiness to help
The Golden Rule is What you do notwant done to yourself, do not do toothers".
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2.Righteousness- Vi
Duty is based on reciprocity
Since your mother and father took care of you for
the first three years of your life you must
reciprocate by living in mourning for three years
after their death.
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3.Propriety-Li
The relationship is hierarchical -Respect andobedience in return of benevolence andsupport
Ruler and subject Husband and wife
Father and son
Elder and younger brothers Older and younger friends
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4.Wisdom-Zhi
The innate knowledge of what is
right and wrong.
Confucius:The wise are free from
perplexities.
Know-howrather than know-that.
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5.Fidelity/Trust-Xin
Be truthful and straightforward in speechand faithful to promises
Be conscientious in the discharge ofduties
Observe the rules of right conduct in bothheart and action
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Taoism versus Confucianism
Confucianism stresses moral goodness of humanbeings [i.e. jen] the Taoists stressed the harmony andperfection ofnature.
Taoists are critical of human institutions used byConfucians (and others) to regulate human behavior.
Lao Tzu commends a simple life withfew duties lived inharmony with the Tao, in contrast to the Confucian
view that the good life requires a conformity to li(i.e. acomplex system of rules of propriety), with the aim ofdeveloping or cultivating our full humanity
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Sun Yat-SenNovember 12, 1866March 12, 1925
Born to a Cantonese peasant family in Cuiheng.
First provisional president when the Republic of China
was founded in 1912.
Developed a political philosophy known as the Three
Principles of the Peoplewhich still heavily influences
Chinese governments
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Sun Yat-Sen: Three principles
The Principle of Mnz : Nationalism The Principle of Mnqun : Democracy
The Principle of Mnshng : Socialism
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Maoism- Communism
Blend of Modern and Confucian thought
The Cultural Revolution (1964)demolished
imperialism completely
The obedience of masses to socialist party wasa significant shift .
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ESSENCE OF CHINESE ETHICAL
VALUES
Inner harmony
Social harmony
Structural harmony
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Inner Harmony
1. The middle way
2. Moderation
3. Self control
4. The five constant virtuesrighteousness,
wisdom, fidelity, filial piety and considered
appropriateness
5. Paternalism
6. Education & Self development
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Social Harmony
Jen- human heartedness
Licultivation of appropriateness in everysituation
Collectivism/relationship oriented Familism
Reciprocity
Face Guanxi
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Structural Harmony
Wu Lun firm hierarchical relationship betweenprince-
minister, father-son, husband-wife, older brother-
younger brother, friend-friend
Hierarchy
Respect for authority
Patriarchy
Limited and bounded trust
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Chinese values that determine notions of right &
wrong ; appropriateness & inappropriateness.
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FACE
Lien:- Lien refers to ones moral character and isa persons most precious possession. Without it, onecannot function in society. It is earned by fulfillingones duties and other obligations.
Mien-tzu:- Mien-tzu refers to a persons reputationor prestige and is based on accomplishments,political status or bureaucratic power. It also refersto ones ability to deal smoothly with people face-to-face. Face enhancement can be attained by acts ofgenerosity in terms of time of gifts, or praise ofothers.
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What is Face
Face is the cooperative manner in which people behave towardsone another in order to avoid loss of self respect or prestigeby either party.
Another aspect is saving of face, similar to the Western conceptof being a good sport, or being a good winner. Modesty overones own achievement and appreciation of the losers skilland effort are central to saving face.
Face requires little effort and is attention to courtesy inrelationships with others. This has a great positive effect uponthe recipient and if lost, face will have a negative effect.
A d i f h l FACE
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Accommodation of the loser -FACE
Once face has been lost, the loser will prefer to avoidthe winner and ignore the face-losing incident asthough it never occurred. In circumstances where
the two parties must continue a relationship, theloser will return to formal and polite etiquette,pretending that the incident had not occurred. Theother party should accommodate the losers
preference and not refer again to the incident. Faceinvolves a high degree of self-control, socialconsciousness, and concern for others.
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FACE- Six types
Enhancing ones own face
Giving face to another
Losing ones own face
Damaging anothers face
Saving ones own face Saving the face of another
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GUANXI
Guanxi is a relationship between two peoplecontaining implicit mutual obligation,assurances and intimacy, and is the perceivedvalue of an ongoing relationship and its future
possibilities that typically govern Chineseattitudes toward long-term business. If arelationship of trust and mutual benefit isdeveloped, an excellent foundation will be
built for future business with the Chinese.
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The intricate, pervasive network of personal relationswhich every Chinese cultivates with energy, subtletyand imagination.
Guanxi is the currency of getting things done andgetting ahead in Chinese society.
Guanxi ties are helpful in dealing with the Chinesebureaucracy as personal interpretations are used inlieu of legal interpretations.
GUANXI
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Due to cultural differences and language
barriers, the visitors to China are not in aposition to cultivate guanxi with the depthpossible between two Chinese.
Regardless, guanxi is an important aspect of
interrelations in China and deserves attentionso that good friendly relations may bedeveloped.
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GUANXI
Guanxi is governed by the unwritten law of
reciprocity which is to be kept in constant
maintenance and long-term balance.
Guanxi is often interpreted as connections by
foreigners, Notion of old boys clubs,
fraternities or peer group network is not guanxi
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Space and Privacy
Borders of personal space and concomitant requirements ofindividual privacy seem different for Chinese. The same isquite evident from the extract of the interview of the Chinesesocial scientist for the Chinese explanation for privacy :-
Hotel room is not a place for privacy;
Those who need privacy have something to hide;
Those who need privacy are anti-social for they
avoid people: Those who need privacy are not cooperative; and
The Chinese feel that they are all comrades andmust be open to one another all the time.
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Chinese Business Model
The Chinese depend upon world-wide family and
business links both for information and as havens for
investment. The company is based on the immediatefamily. Business is conducted first with extended
family members, then with members of the village,
clan and then with ethnic group.
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Family Networks foster business
Wherever promises the greatest safety; Wherever promises the highest profit.
National barriers are often unimportant
However, the footloose quality of Chinesecapital investment also has a negative aspectwhich does not promise well for the long-term
development of the region.
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Chinese Model;
An entrepreneur employs his eldest son in thefamily shop in Hong Kong. He trades gemswith his brothers and a cousin in Los Angelesand Singapore, and buys property from a clan
member on Vancouver. He sends his youngersons to study in Canada and Australia, wherethey seek residence and set up their owncompanies; and a daughter is sent to work for
a cousin in Amsterdam. Eventually, thesechildren will be brought back in the flagshipcompany or will establish their own networkof family influence.
Chinese Model Employing Family
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Chinese Model; Employing Family
MembersPresident: Tan Soo Sin (father)
Production
Manager
L K Tan (Son)
Marketing
Manager
John Tan (Son)
Finance
Manager
Amy Tan(Daughter)
Administrative
Manager
Henry Siew (Son-in-law)
Purchasing
Manager
Lee Tan (Son)
N O N F A M I L Y W O R K F O R C E
SectionLeader
Wong
SectionLeader
Chung
SectionLeader
Oi
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Case -1
A German expat one asked his Chinese driver
to take the passenger seat , while he drove the
car himself. Next day when the German saw
the car was not cleaned and asked the driver ,he answered : The person who drives , also
washes the car .The German wanted to
charge the driver for insubordination. Is the German being ethical ?
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Case 1-German Manager and Chinese Driver
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Case 1 German Manager and Chinese Driver
1. This is not a case of insubordination andinsult; it is rather violation of the FACE of thedriver .
2. Explain to the driver that it is common for aforeigner to take the wheel and this doesnot connote loss of confidence in the driversability. Hence there is no loss of face.
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3. The German has to be explained even though he isa foreigner there is FACE that gives him certain
privileges along with obligations which includesrespect that he should accord to other faces -bothhigher and lower.
4. Explain that the face is not mere face losing or facesaving as westerners understand but is a factor ofhigher concern in Chinese minds which reflectsethical, professional and social standing of a personand to which are assigned status and defined roles
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Case -2
The German president on arriving to the China
Germany Joint venture in Guanghzhao found
a particular Liaison officer to be redundant
even though he was highly respected andpaid. He wanted to terminate the position
much against the advice of locals .
Is the German correct ?
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Case 2-Ambassador of the enterprise
The Chinese manager is not a liaison officer forthe company and should be definitely retained ashe is important for maintaining GUANXI
In simple terms Guanxi is not trouble shooting orfire fighting as some foreigners are likely to think.
Rather it is like a fire extinguisher and much more;which should always be there to not only prevent
fire but also open doors.The Chinese believeGuanxi should never be described as if you do itsmagic disappears
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Case -3
While doing the due diligence the Chinese
were adamant that a certain price be
attributed to a boiler that was functioning at
low capacity being of an old technology but inuse . The Germans could not understand why
a value should be attached to it at all.
Are the Chinese being unfair?
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QUALITY
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QUALITY
The Chinese attribute a value to a product or a task if it
still fulfills the purpose or intended function. Thus theboiler has some value as it is still functioning
For Germans quality is evaluated by objective quasi -
absolute standards and norms that are largelyindependent of changing circumstances. Hence the boilerhas no value.
Notions of value , utility and quality derives from thedeeper philosophical tenets of Taoism , Confucianism andspirituality.
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Case -4
Bill is Chinese born but educated in the westentrepreneur. He exports and imports globally
objects of art and has a great a flair for this business.
His father has a factory in China that employs morethan 500 workers who live in cramped conditions
and work long hours for which they are paid over
time. They get only two holidays per month , but
during Chinese New year they get a month off. The supervisor is a tough task master. And Bill
resents the overall management style and wants to
bring reforms66
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Issues
Can Bill go against his fathers style of functioning?
Are the workers exploited?
Is the factory breaking rules with over utilization of
capacity ?
How will the Western markets feel about the
treatment given to workers ?
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Bill cannot violate the Confucian value of Filial
Piety The face of the father cannot be lost
People are not exploited but get a chance to
work hard and earn.
The extra production is often seen by Chinese
government as good for domestic economy