Ethics: China

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    BUSINESS ETHICS IN CHINA

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    The pre-Republican era (till the beginning ofthe 20th century)

    The Republican era (early 20th century tillaround 1948)

    The Communist era (1948-1976)

    The Reform era (1976 onwards)

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    HISTORY

    China has the world's oldest living civilization.

    Its written history goes back about 3,500 years.

    The Chinese people take great pride in their nation,

    its long history, and its influence on other countries.

    The Chinese were the first people to develop the

    compass, paper, and silk cloth.

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    PEOPLE About a fifth of the world's people live in

    China.

    74 per cent of live in villages and small towns.

    Most are in densely populated eastern China.Western China has less than 10 per cent of thetotal population.

    By law, men marry not until 22 years old, andwomen until 20. Late marriage is encouragednot more than one child is allowed.

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    Family is Important

    Before 1949, some Chinese lived in family units withmore than 100 relatives under oldest male. Theideal was "five generations under one roof." (mainlythe families of rich rural landowners, wealthy

    merchants, and government officials).

    Among the poorer people, households consisted ofparents and children, but some also included

    grandparents and uncles.

    Today, the Chinese live in smaller types of familyunits.

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    Family dynamics

    In the past, only men were expected to work outsidehome. But today, almost all adults have a job.

    Relationships are less formal and more democratic.Parents no longer expect children to showunquestioning obedience. In the past, father couldlegally kill his children if they disobeyed him.

    Young people today generally choose their ownmarriage partners.

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    Gender Relations Traditionally sons are preferred more than

    daughters. A husband could divorce his wife if shefailed to give birth to sons. In some cases, daughterswere killed at birth.

    Today, social policy in China values girls as well asboys. The Communist government strongly supportsthat women should contribute to the family incomeand participate in social and political activities.

    Equality between the sexes is more widely acceptedin Chinese cities than in countryside.

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    ECONOMY

    The national government has tremendouscontrol over China's economy. It owns andoperates most important industrial plants anddirectly controls most nonagriculturalemployment and wages. The governmentalso controls and operates the bankingsystem, transportation, and foreign trade. Itrations some foods, clothing, andnecessities.Sets the prices of many goods andservices.

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    Economy

    In early 1980's, the Chinese government beganseries of economic reforms that led to lessgovernment control over some businessactivities.

    Since then, number of privately ownedbusinesses has increased dramatically.

    Many experts believe the increased ownershipof business has contributed significantly toChina's economic health.

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    Economy

    The government receives most of its income

    from taxes paid out of the profits of state-

    owned businesses. Government planners

    invest heavily in development of China's

    manufacturing industries. Worker is expected

    to produce.

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    MANAGEMENT IN CHINA; STAGE -I (1949-56)

    Transformation from a semi-feudal, semi-capitalistChina to a socialist China.

    When communist party took over the control of themajor industries, administrative personnel wereeither appointed from within or transferred to state

    owned enterprises. By 1956 manufacturing and service enterprises that

    were privately owned were merged into state ; soonprivate cooperatives were converted into state run

    enterprises. The former capitalist managers lost their powers and

    independence, but remained in the enterprises toperform technical consulting functions.

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    MANAGEMENT IN CHINA; STAGE- II (1957-66)

    Overall implementation of the Soviet model of one-man management, which implied rigid centralcontrol and left little autonomy for local enterprises.

    Enterprises managers had virtually no direct voice inthe economic, social, humanistic, or political goals oftheir enterprises. All decisions made at the top leveland little autonomy was assigned to lower levels of

    management and participative management was notencouraged.

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    MANAGEMENT IN CHINA; STAGE -III (1967-79)

    The stage of Cultural Revolution when enterprisemanagement was again centralized; many managerswere replaced by radical revolutionaries.

    Operational efficiency was neglected, and profitssuffered dramatically. Criticism was directed at thosewho remained in privately owned enterprises andwere going capitalist. Their numbers were reduced

    to the lowest level since 1949.

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    Between 1976 and 1979, the economy of

    China experienced some recovery and

    development. However, since the economic

    reforms started in rural areas, changes inenterprise management in urban areas were

    not yet considered a high priority target for

    the government

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    MANAGEMENT IN CHINA; STAGE- IV (1980-86)

    Management reforms, which were instituted to copewith the economic reforms spread to urban areas.

    Decentralization was once again emphasized, andmore autonomy was granted to enterprises and theirmanagers.

    A new phenomenon seemed to emerge: managers of

    both state and collective enterprises were youngerand better educated. At the same time , individualenterprise was officially sanctioned and encouraged.

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    MANAGEMENT IN CHINA; STAGE- V (1987-2003)

    In Nov 1987, the Communist Party General Secretary Mr. ZhaoZiyang accepted China to be at the primary stage of socialismand three messages were released:

    1. China should develop a new economic system in whichthe state makes adjustments to the market and the marketprovides directions to the enterprises.

    2. China allows the existence of private enterprises

    3. There has been debate whether China should allow theissuing of stocks and bonds i.e. whether to adopt Westernmanagement practices.

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    PHILOSOPHY

    Taoism

    Confucianism

    Buddhism

    Modern Thought

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    TAOISM

    The Taoist Sage learns from

    observing the way of nature

    (flowing water, wind) andletting nature guide the way

    through life.

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    Origins & Texts

    Legendary founder: Lao Tzu (6ThCentury BCE)

    Primary text: Tao Te Ching(Book ofthe Way and the Power)

    Chuang Tzu (4th Century BCE)

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    Tao Concepts

    The Tao(path or way)

    The nameless

    The uncarved block

    All pervading within and beyond nature

    Te( power or virtue)

    Ones natural ability brought to peak potential

    through following the way

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    Tao Concepts

    Wei-wu-wei: active non-action Passive non resistance to the natural forces of life

    Natural way to get things done with the least effort and

    greatest successes Go with the flow, yield to the natural way of things

    Applied in all walks of life

    Relativity: Good and Bad as a

    matter of perspective The Taoist stage is non-judgmental

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    Wu Chi & Tai Chi

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    Born in Wu Chi (wholeness), itsthen divided and goes to Tai Chiand at death back into Wu Chi

    Union of opposites

    Yin-female, soul, dark

    Yang- male, spirit, light

    Androgyny is balance ofyin &yang

    Wu Chi

    Tai Chi

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    LAW OF POLAR REVERSAL

    Balance Anima (feminine part of psyche),

    animus (masculine part of psyche)

    Basis of integration. Transcend &

    transform opposites into wholeness

    Androgyny- Healthiest emotional state is

    to have both (feminine & masculine)

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    Taoist Way

    Seeking Health and Longevity: through diet,meditation, exercise and stress free life

    Alchemy: seeking the chemical elixir of life to

    achieve immortality Meditation: Inner Alchemy Meditation-

    seeking spiritual rather than chemical

    transformation

    Natural/ Holistic Healing: Herbal medicine,

    acupressure, acupuncture ,exercise

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    Taoist Ethics

    1. Not emphasize status, intelligence, orpossessions.

    2. Govern with least visibility and with aserving attitude.

    3. Reduce laws and govern lightly.

    4. Treat other countries non-aggressively.

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    CONFUCIANISM

    A political and social philosophy seekingharmony at all levels:

    Within the self The family

    The community

    The state

    The nation The world

    The cosmos

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    Goal of Confucianism

    To develop ones Jen: Human

    heartedness- the innate goodnessof humanity and becoming a Chun

    Tzu: The Great Man

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    The Five Classics (Wu Jing)

    1. The I Jing(Book of Changes)

    2. The Shu Jing(Book of History)

    3. The Shih Jing(Book of Odes *poetry+)

    4. The Li Ji(Book of Rites)5. The Chun-chiu(Spring & Autumn

    Annals)

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    The Four Books:

    1. The Analects

    2. The Great Learning

    3. The Doctrine of the

    Mean

    4. The Works of Mencius

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    Teachings- About Man

    Like Taoists ,Confucius held the traditional view that

    all men are born good. ( unlike Western view)

    People are spoiled by bad influences, bad

    environment, evil examples and yielding to evilappetites.

    Each person has the abilityto fulfill duty as listed in

    the rules of conduct.

    Greatest concern was for conduct in a social context

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    1.Jen/Ren-Love/Benevolence

    The ideal is not the individual but theperson in relationship-welfare of othersand readiness to help

    The Golden Rule is What you do notwant done to yourself, do not do toothers".

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    2.Righteousness- Vi

    Duty is based on reciprocity

    Since your mother and father took care of you for

    the first three years of your life you must

    reciprocate by living in mourning for three years

    after their death.

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    3.Propriety-Li

    The relationship is hierarchical -Respect andobedience in return of benevolence andsupport

    Ruler and subject Husband and wife

    Father and son

    Elder and younger brothers Older and younger friends

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    4.Wisdom-Zhi

    The innate knowledge of what is

    right and wrong.

    Confucius:The wise are free from

    perplexities.

    Know-howrather than know-that.

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    5.Fidelity/Trust-Xin

    Be truthful and straightforward in speechand faithful to promises

    Be conscientious in the discharge ofduties

    Observe the rules of right conduct in bothheart and action

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    Taoism versus Confucianism

    Confucianism stresses moral goodness of humanbeings [i.e. jen] the Taoists stressed the harmony andperfection ofnature.

    Taoists are critical of human institutions used byConfucians (and others) to regulate human behavior.

    Lao Tzu commends a simple life withfew duties lived inharmony with the Tao, in contrast to the Confucian

    view that the good life requires a conformity to li(i.e. acomplex system of rules of propriety), with the aim ofdeveloping or cultivating our full humanity

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    Sun Yat-SenNovember 12, 1866March 12, 1925

    Born to a Cantonese peasant family in Cuiheng.

    First provisional president when the Republic of China

    was founded in 1912.

    Developed a political philosophy known as the Three

    Principles of the Peoplewhich still heavily influences

    Chinese governments

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    Sun Yat-Sen: Three principles

    The Principle of Mnz : Nationalism The Principle of Mnqun : Democracy

    The Principle of Mnshng : Socialism

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    Maoism- Communism

    Blend of Modern and Confucian thought

    The Cultural Revolution (1964)demolished

    imperialism completely

    The obedience of masses to socialist party wasa significant shift .

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    ESSENCE OF CHINESE ETHICAL

    VALUES

    Inner harmony

    Social harmony

    Structural harmony

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    Inner Harmony

    1. The middle way

    2. Moderation

    3. Self control

    4. The five constant virtuesrighteousness,

    wisdom, fidelity, filial piety and considered

    appropriateness

    5. Paternalism

    6. Education & Self development

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    Social Harmony

    Jen- human heartedness

    Licultivation of appropriateness in everysituation

    Collectivism/relationship oriented Familism

    Reciprocity

    Face Guanxi

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    Structural Harmony

    Wu Lun firm hierarchical relationship betweenprince-

    minister, father-son, husband-wife, older brother-

    younger brother, friend-friend

    Hierarchy

    Respect for authority

    Patriarchy

    Limited and bounded trust

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    Chinese values that determine notions of right &

    wrong ; appropriateness & inappropriateness.

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    FACE

    Lien:- Lien refers to ones moral character and isa persons most precious possession. Without it, onecannot function in society. It is earned by fulfillingones duties and other obligations.

    Mien-tzu:- Mien-tzu refers to a persons reputationor prestige and is based on accomplishments,political status or bureaucratic power. It also refersto ones ability to deal smoothly with people face-to-face. Face enhancement can be attained by acts ofgenerosity in terms of time of gifts, or praise ofothers.

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    What is Face

    Face is the cooperative manner in which people behave towardsone another in order to avoid loss of self respect or prestigeby either party.

    Another aspect is saving of face, similar to the Western conceptof being a good sport, or being a good winner. Modesty overones own achievement and appreciation of the losers skilland effort are central to saving face.

    Face requires little effort and is attention to courtesy inrelationships with others. This has a great positive effect uponthe recipient and if lost, face will have a negative effect.

    A d i f h l FACE

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    Accommodation of the loser -FACE

    Once face has been lost, the loser will prefer to avoidthe winner and ignore the face-losing incident asthough it never occurred. In circumstances where

    the two parties must continue a relationship, theloser will return to formal and polite etiquette,pretending that the incident had not occurred. Theother party should accommodate the losers

    preference and not refer again to the incident. Faceinvolves a high degree of self-control, socialconsciousness, and concern for others.

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    FACE- Six types

    Enhancing ones own face

    Giving face to another

    Losing ones own face

    Damaging anothers face

    Saving ones own face Saving the face of another

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    GUANXI

    Guanxi is a relationship between two peoplecontaining implicit mutual obligation,assurances and intimacy, and is the perceivedvalue of an ongoing relationship and its future

    possibilities that typically govern Chineseattitudes toward long-term business. If arelationship of trust and mutual benefit isdeveloped, an excellent foundation will be

    built for future business with the Chinese.

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    The intricate, pervasive network of personal relationswhich every Chinese cultivates with energy, subtletyand imagination.

    Guanxi is the currency of getting things done andgetting ahead in Chinese society.

    Guanxi ties are helpful in dealing with the Chinesebureaucracy as personal interpretations are used inlieu of legal interpretations.

    GUANXI

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    Due to cultural differences and language

    barriers, the visitors to China are not in aposition to cultivate guanxi with the depthpossible between two Chinese.

    Regardless, guanxi is an important aspect of

    interrelations in China and deserves attentionso that good friendly relations may bedeveloped.

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    GUANXI

    Guanxi is governed by the unwritten law of

    reciprocity which is to be kept in constant

    maintenance and long-term balance.

    Guanxi is often interpreted as connections by

    foreigners, Notion of old boys clubs,

    fraternities or peer group network is not guanxi

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    Space and Privacy

    Borders of personal space and concomitant requirements ofindividual privacy seem different for Chinese. The same isquite evident from the extract of the interview of the Chinesesocial scientist for the Chinese explanation for privacy :-

    Hotel room is not a place for privacy;

    Those who need privacy have something to hide;

    Those who need privacy are anti-social for they

    avoid people: Those who need privacy are not cooperative; and

    The Chinese feel that they are all comrades andmust be open to one another all the time.

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    Chinese Business Model

    The Chinese depend upon world-wide family and

    business links both for information and as havens for

    investment. The company is based on the immediatefamily. Business is conducted first with extended

    family members, then with members of the village,

    clan and then with ethnic group.

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    Family Networks foster business

    Wherever promises the greatest safety; Wherever promises the highest profit.

    National barriers are often unimportant

    However, the footloose quality of Chinesecapital investment also has a negative aspectwhich does not promise well for the long-term

    development of the region.

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    Chinese Model;

    An entrepreneur employs his eldest son in thefamily shop in Hong Kong. He trades gemswith his brothers and a cousin in Los Angelesand Singapore, and buys property from a clan

    member on Vancouver. He sends his youngersons to study in Canada and Australia, wherethey seek residence and set up their owncompanies; and a daughter is sent to work for

    a cousin in Amsterdam. Eventually, thesechildren will be brought back in the flagshipcompany or will establish their own networkof family influence.

    Chinese Model Employing Family

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    Chinese Model; Employing Family

    MembersPresident: Tan Soo Sin (father)

    Production

    Manager

    L K Tan (Son)

    Marketing

    Manager

    John Tan (Son)

    Finance

    Manager

    Amy Tan(Daughter)

    Administrative

    Manager

    Henry Siew (Son-in-law)

    Purchasing

    Manager

    Lee Tan (Son)

    N O N F A M I L Y W O R K F O R C E

    SectionLeader

    Wong

    SectionLeader

    Chung

    SectionLeader

    Oi

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    Case -1

    A German expat one asked his Chinese driver

    to take the passenger seat , while he drove the

    car himself. Next day when the German saw

    the car was not cleaned and asked the driver ,he answered : The person who drives , also

    washes the car .The German wanted to

    charge the driver for insubordination. Is the German being ethical ?

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    Case 1-German Manager and Chinese Driver

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    Case 1 German Manager and Chinese Driver

    1. This is not a case of insubordination andinsult; it is rather violation of the FACE of thedriver .

    2. Explain to the driver that it is common for aforeigner to take the wheel and this doesnot connote loss of confidence in the driversability. Hence there is no loss of face.

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    3. The German has to be explained even though he isa foreigner there is FACE that gives him certain

    privileges along with obligations which includesrespect that he should accord to other faces -bothhigher and lower.

    4. Explain that the face is not mere face losing or facesaving as westerners understand but is a factor ofhigher concern in Chinese minds which reflectsethical, professional and social standing of a personand to which are assigned status and defined roles

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    Case -2

    The German president on arriving to the China

    Germany Joint venture in Guanghzhao found

    a particular Liaison officer to be redundant

    even though he was highly respected andpaid. He wanted to terminate the position

    much against the advice of locals .

    Is the German correct ?

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    Case 2-Ambassador of the enterprise

    The Chinese manager is not a liaison officer forthe company and should be definitely retained ashe is important for maintaining GUANXI

    In simple terms Guanxi is not trouble shooting orfire fighting as some foreigners are likely to think.

    Rather it is like a fire extinguisher and much more;which should always be there to not only prevent

    fire but also open doors.The Chinese believeGuanxi should never be described as if you do itsmagic disappears

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    Case -3

    While doing the due diligence the Chinese

    were adamant that a certain price be

    attributed to a boiler that was functioning at

    low capacity being of an old technology but inuse . The Germans could not understand why

    a value should be attached to it at all.

    Are the Chinese being unfair?

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    QUALITY

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    QUALITY

    The Chinese attribute a value to a product or a task if it

    still fulfills the purpose or intended function. Thus theboiler has some value as it is still functioning

    For Germans quality is evaluated by objective quasi -

    absolute standards and norms that are largelyindependent of changing circumstances. Hence the boilerhas no value.

    Notions of value , utility and quality derives from thedeeper philosophical tenets of Taoism , Confucianism andspirituality.

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    Case -4

    Bill is Chinese born but educated in the westentrepreneur. He exports and imports globally

    objects of art and has a great a flair for this business.

    His father has a factory in China that employs morethan 500 workers who live in cramped conditions

    and work long hours for which they are paid over

    time. They get only two holidays per month , but

    during Chinese New year they get a month off. The supervisor is a tough task master. And Bill

    resents the overall management style and wants to

    bring reforms66

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    Issues

    Can Bill go against his fathers style of functioning?

    Are the workers exploited?

    Is the factory breaking rules with over utilization of

    capacity ?

    How will the Western markets feel about the

    treatment given to workers ?

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    Bill cannot violate the Confucian value of Filial

    Piety The face of the father cannot be lost

    People are not exploited but get a chance to

    work hard and earn.

    The extra production is often seen by Chinese

    government as good for domestic economy