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Excellence and Quality
Consulting
Much more than an act,
Excellence is a habit !!
The Excellence and
Quality Consulting aims to
empower the work of
companies, offering the
latest tools and techniques
available in the market
through Neurobusiness,
Business Coaching and
P2 P (People to People)
business model.
With presence in several
countries of English,
Portuguese and Spanish
language, our company has
helped entrepreneurs, leaders
and business to understand
the significant changes in how
organizations relate to their
markets. These changes are
justified, if we may say so, due
to increasingly competitive /
complex markets and more
demanding consumers
(clients), creating new
behaviors and challenges.
Our neuroestrategy focuses on our automatic process of attention and decision making
mechanisms that have been created within our nervous system. This happens in order to save the
excess, energy wear, and attention to routine tasks.
Objective:
Offer innovative solutions
with content and tools in the
light of neuroscience.
Understand how consumers
actually buy. Their feelings
plus all the complexity of
consumer habits.
Delivering knowledge with
much more precision, and less
likely-hood for margins of
error, and increased
assertiveness.
• Topics covered:
Neurobusiness: the relationship between business and mind;
Neuromarketing: understanding the mind of your client;
Neuroleadership: a must in the 21st Century;
Neurosales: the art understanding what is behind the buying habits of your client.
Cases of success• “With over 50 years of history, Beraca is a genuinely Brazilian
company, recognized for its ability to innovate and adapt.”We were ask to work with his leadership team in order to unify procedures in all units spread around Brazil. Three months after our training we received a report from the HR department telling us that the leadership team from northeast and north were performing 18% above their standard results.
• “Leader in education in the world, Pearson has more than 150 years of experience in the market, operates in about 70 countries and has 48,000 employees.”In 2013 Pearson had a challenge to incorporate the workforce of a company that they bought by the end of the previous year. We had just a few hours to imerse the new and old task force together and give them a new perspective about the company and their role. We talked to 300+ sales person and the result was that by the end of 2013 their revenue went up 3% besides the facy that they bought another huge group (Multi) and had a major change in leadership roles.
Cases of success
• “The number one Buffet of Cuiaba. Since then, Leila and her team, formed by the talent of 300 professionals, reinventing the art of celebrating every event.”We were ask to work with his leadership team in order to lower the turn over of their entry level workforce. After a presentation followed by a full day of training the buffet report that almost 35% of their seasonal employees applied to become part timers and the turn over drop down substantially.
• “Group of third part participants of the Buffet created to better understand the needs of their clients and how to deliver in a more efficient, professional and elegant manner ”When we started working with this group, formed by very competitive groups of entreprenours, the main challenge was to make them work together instead of spreading bad rumors and gossip about each other’s business. We worked on fields like client perception of their business, self achieveness, partnership with others to create more quality, based on neuromarketing/sales and neurolearship findings. We have been with them by the beggining and end of the year and the results were visible in the meeting. Every single participant had a story of good results in partnership, satisfied clients and a lot atendees in their annual fair.
PETER ROLLEMBERG ROMAN• Director of Neurobusiness Association for the State of Florida,
journalist, international speaker, teacher, photographer and TV producer;
• Owner and Keynote Motivational Speaker of Excellence and Quality Consulting
• 10 years studying leadership, marketing and excellence of customer service throught the light of the neuroscience’s discoveries applied to business (Disney University, Coaching Trainning Alliance, FCU);
• Worked at Walt Disney World as a facilitator of courses, coordinator and ambassador of celebration "Year of a Million Dream;s
• Exceutive Producer , director and reporter for 20 years on most of brazilians TV stations and.
• Bachelor in Radio and TV FAAP(Brazil), MBA in journalism at FIAM (Brazil) and Master of Science in Communications from Florida Christian University.
Some of our Clients
