EXTREME MAKEOVER CE EDITION Heather McRae & Ratka
Janjic
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THE BIG DECISION From decentralization to centralization
Formation of a new School of Continuing Education Hiring of a dean
for the School Five existing units joined the School/the Centre for
Professional Nursing Education remained with the Faculty of Health
and Community Studies
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OUR MANDATE The School of Continuing Education was established
at MacEwan University in 2014 as the home of innovative education
experiences and credentials that complement and enhance MacEwans
diploma and degree programming and pedagogy.
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GOVERNING PRINCIPLES We believe that continuing education:
Includes the development and implementation of quality programs and
services Is connected to the university and the community Is
fiscally accountable and sustainable Encourages partnerships and
collaboration Is both innovative and flexible in its delivery
approaches
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GOVERNING PRINCIPLES For our learners: It is a lifelong pursuit
that is transformative, relevant, practical, accessible, engaging,
inclusive and responsive It involves both personal and purposeful
learning and empowers individuals to pursue their goals
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GETTING READY 5 units from 4 faculties/schools Did not know
each other Had not worked together previously No shared
conceptualization of continuing education Confusion re: financial
mandate (centralized budgeting system) A faux registration
system
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WHAT GOES WHAT IS ADDED MEE (a temporary registration system
that did not serve the needs of CE students) Fragmented marketing
approach (11 publications) No unified vision No collective
understanding and knowledge of certificate program development
Centrally collected revenues In house development of an integrated
registration system (PeopleSoft) Hiring of a new marketing manager
Shared vision and mission plan of action Hiring of a new education
development director to work with CE, e-learning and teaching and
learning departments Revenues allocated to program codes
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THE BLUEPRINT...
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THE BLUEPRINT Aligning of existing units Courses and activities
that do not directly align with the vision and mission of the SCE
and MacEwan Universitys comprehensive institutional plan will be
restructured or discontinued and new courses will be developed Org
structure bases on function and form Identify organizing units
within the SCE: professional and continuing studies; academic and
language preparation and the conservatory of music
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THE BLUEPRINT Name changes to reflect new program focus
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THE BLUEPRINT Admin titles and duties to align with program
focus Organize program administrative staff based on the following
general categories: coordinator, program manager and program
assistant and work with human resources and other stakeholders in
the development of titles and job descriptions. SCE align with
existing University governance and structure Maintain alignment and
integration with the policies and business practices of MacEwan
University. Establish a school council Support registration and
data management system and procedures Maintain the brand standard
in all publications and promotional materials
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THE BLUEPRINT Develop new credentials Offer new and existing
credentials based on market interests and needs following the
requirements outlined in MacEwan Universitys academic policy for
credentials Develop cost recovery and revenue generation models
Modify existing and develop new programs and services that meet
cost-recovery requirements based on existing and anticipated market
demand Maintain viability of existing programs that support the
vision and mission of MacEwan University
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DECISIONSDECISIONS
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BUY OR BUILD? Buy a CE registration system? OR Build a system
that integrates with current ERP?
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ALIGN WITH EXISTING ERP The University already implemented
PeopleSoft as their ERP solution a few years ago and has
experienced team of technical experts with extensive knowledge to
lead and support the project: Unique design features Integrated
registration system Maintaining connections to central system
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PROJECT GOALS Integrate systems and automate business
practices: Minimize the administrative burden (manual processes)
Align with the strategic direction Informed decision making
Timeliness and accuracy of financial information Integration of
information between SCE and the university Enhance the student
experience Programs sustain their competitiveness and achieve
growth plans Provide a sustainable, cost-effective solution
Flexible, agile and responsive to enable credit and non-credit
course offerings
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Visit our new website on July 15 MacEwan.ca/Explore New School
of Continuing Education program guide July 15 New registration
system goes live in July Phase 1 Celebration events for SCE
scheduled July - Oct
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THERE IS ALWAYS MORE TO DO Develop a change management and
communication plan Identify training needs and training plans
Develop a strategic marketing plan Identify partnership
opportunities internal and external Identify new growth
opportunities ERP project - Phase 2
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REFLECTIONS ON THE WORK TO DATE Find your champions
Overestimate the time and cost required for change Respect the past
share the stories and memories Celebrate as much as you can!
