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Facilitated by
Business Against Crime
Tuesday 19th February 2013
DBAC Team - Roy Aldwyn, John Briffett, John Porsch, Ian
Pearce
Not-for -profit company Promote safety/security interests of
Businesses large and small across the Borough
Independent and accountable Provide Business Crime Reduction services Self-funding – plus external funding e.g.
Home Office, Community Grants Volunteers/Part-time staff plus voluntary
time Partnerships Nationally recognised and accredited
Operates in partnership with the Business/Retail
Community, Police, Fire Service and DBC to prevent:-
Shop theft. Criminal damage (including graffiti) Anti-social behaviour Alcohol-related violence Street robbery Other e.g. Counterfeit currency, Fraud, Arson,
Safeguarding (Childsafe)
Real time communications i.e. Radio scheme Exclude perpetrators Assist in the apprehension and prosecution
of offenders Manage and exchange information Training and development Provide reassurance e.g. Facts and stats Promote responsible business practices and
due diligence Strong ties with other key agencies and
organisations e.g. Community Safety Partnership
Information sharing arrangements e.g. offender/suspect photos and database
Radio scheme implementation and training Modular Training and Development
programme Police Owl training and support Exclusion notices Regular newsletter and positive publicity Run by DBAC for DBAC e.g. User groups,
Pubwatch, OMG. All profits reinvested for benefit of members
105 members Borough-wide and growing Business crime a TCM, Police & DBC priority Established partnership with TCM, Police,
Council Improved information sharing Newsletter and publicity Radio scheme development i.e. PTT
technology Owl development National accreditations, awards and funding
One of the best value schemes nationally – in lowest quartile cost wise
Flexible/subsidised charges – gold, silver, bronze, free.
Free memberships for Charities, not-for-profit organisations
Tax advantages for members e.g. Security, employee training and development
Ian Pearce
Broadcast to all members with a single push
Talk privately on a one-one basis See the presence and availability of
each member Create user groups Windows despatcher enables desk-top
management of scheme, including members log-on monitoring, recording of messages and service information
Greater functionality, for example text and photo capability, instant alert (panic button).
Hosted service with no up-front infrastructure costs and required permissions associated with traditional schemes e.g. base stations, aerial installations
Flexibility e.g. scheme expansion opens opportunity of membership to remote locations
Financial. Greater revenue opportunities presented by attracting new members.
Following 2 weeks of satisfactory field trials using both Nokia and BB3G handsets the scheme was implemented at the beginning of October 2012.
Owing to budget limitations DBAC purchased re-furbished Nokia PTT phones for the majority of its members, plus a small number of the enhanced BB3G phones for use by police and CCTV control room
The DBAC team worked closely with members and partners to support a smooth transition to the new scheme, helping to resolve handling problems experienced and where appropriate report technical matters to the InTechnology support team
New Technology, risks and scrutiny Handling Telephony – latency Reception Volume granularity Fit for purpose i.e. BB3G phones
preferred, particularly if security involved, night time economy.
Customer support a priority Suppliers engaged directly to resolve
technical problems Additional training and support Reception – alternative networks, WiFi Further improvements e.g. BB3G
upgrade, WiFi, CCTV Control room despatcher - read only.
Flexible funding e.g. BB3Gs for Pubwatch members.
• Crime prevention and detection
• Crime detection
• Prosecution of offenders
• DBAC members
• Police
• Government agencies
• Media
• Internet
• Incident reports
• Details of known offenders
• Sightings of known offenders
• Images of convicted, wanted or suspect persons
• Exclusion notices
• For crime prevention, detection or prosecution only
• 3rd party disclosure authorised only through DBAC Crime Manager
• Members must meet security requirements
"Banned from one banned from all"
• Members submit incident reports to the dbac Crime Manager to enable information to be collated. • The partnership operates within strict protocols and is based on successful models operating elsewhere.• The dbac Crime Manager collects analyses and disseminates information about the most active offenders. • The key to the scheme’s success is for business to work smarter by working together as partners more effectively
Exclusion Notice Scheme
Initial Complaint Received:• Council – allocated to ASB
Officer and placed on Flare database
• Police – Computer system• In all cases a dbac
incident report created and submitted and entered on the incident report data base
•Premises visit arranged by appropriate team in consultation with all other teams e.g. dbac, police, Council
•Agreement by partners of actions required to tackle problem dependant upon seriousness as follows -
Exclusion Notice Scheme
Thresholds:
Minor offences – •Theft (including fraud, forgery and deception) - total value of goods less than £40•Not repeat offence•Not aggravated i.e. does not involve Race/Hate, violence, threats of violence, intimidation.
Exclusion Notice Scheme
Remedies:•Verbal Advice/Warning•ASB First Warning letter•Restorative Justice Resolution
Serious Offences:•Theft (including fraud, forgery and deception) - total value of goods more than £40•Repeat offence i.e. 3 or more offences within a 12 month period•Aggravated e.g. Race/Hate, involves violence, threats of violence, intimidation.PPO referral
Exclusion Notice Scheme
Remedies:•ASB second warning letter/ABC/ASBO•Reprimand, Final warning, FPN, Conditional/Formal Caution, Charge,•Bail Conditions•YOT disposal e.g. Reparation, Referral Orders, Youth Rehabilitation Order•Exclusion Notice
Exclusion Notice Scheme
DBAC has discretion to serve exclusion notice in any case it deems appropriate.
Exclusion Notice Scheme
Summary:Exclusion Notices can be served by Police/LA ASB Team for:•Theft offences over £40.00•Repeat offences where perpetrator has come to attention on at least 3 occasions, i.e. within the past 12 months, can included theft, ASB.•Violent Offences•Aggravating factors e.g. racist, homophobic.
Exclusion Notice Scheme
Hertfordshire Trading StandardsHertfordshire Trading Standards
Community Safety ForumsBusiness Against Crime
Station Commander Dick LawrenceTuesday 19th February 2013
Hertfordshire Trading Standards
Activities undertaken• Business Safe• Clean & Sweep• Vigilance Checks• Volunteer Working
Hertfordshire Trading Standards
A good example of what not to do ….
Hertfordshire Trading Standards
Clean & SweepCarried out by Fire & Rescue Service & partner agencies. HFRS presence is to;• Identify fly tipping/arson risks, • Remove obstructions/fire risks from exit routes of
commercial properties.
Hertfordshire Trading Standards
Vigilance Checks
• Carried out by Operational Crews• Targeting known problem areas• High profile visible deterrent • Identify arson risks such as fly tipping etc
Hertfordshire Trading Standards
Volunteers
• Support Operational Crews at Community Safety Events and also carry out arson patrols.
• The patrols are to identify fly tipping in rural and commercial areas and poor housekeeping amongst the business community.
• Free to members
• Staff development
• HSE compliance
• Crime reduction
• Staff morale
• Business continuity
• Marlowes centre
• Thursday evenings
• Buffet 6pm
• Session ends 7.30pm
• Attendance certificate
• Alternate arrangements
• Criminal & Civil Law
• Statute Law
• Employment Law
• Citizen’s Arrest
• Use of Force
• Anti Social Behaviour
• Offender characteristics
• Techniques used
• Solutions
• Verbal & non-verbal options
• DBAC network / report chain
• Operation of handset
• Voice procedure
• Dynamic risk assessments
• Dealing with typical incidents
• Apprehension of offenders
• Evidence gathering
• Prevention
• Post event action
• What to report
• How to report
• Rules of evidence
• Report writing
• Statement writing
• Threat awareness
• Dynamic risk assessment
• Preventative measures
• Coping strategies
• Contingency plans
• Role of CCTV
• Uses and limitations
• Codes of practise
• Data protection issues
• Dacorum control
• Communication
• What constitutes ASB
• Combating ASB
• Exclusion scheme
• Threat awareness
• Extremist activities
• Impact on business
• Contingency plans
• Features
• Benefits
• Accessing data
• Inputting data
• Recognition
• Action
• Bank of England rep
• Product restrictions
• Underage sales
• Identification process
• Best practise
• Booking form
• Telephone
What is ‘OWL’?1. OWL is an advance online
messaging system that allows police and partner agencies to provide the latest messages and crime alerts
2. Not only for NHW but can be used to create dozens of other schemes-i.e. Business Watch, School Watch etc.
Pro-active Crime Prevention Receiving emergency alerts to an incident Updates on current crime issues A greater sense of security Sharing local Intelligence Partnership working with the Constabulary
Messages can be send in the following wayEmailText messages to mobile phonesLetterFaxPhotos can also be sent
Business Crime Reduction PartnershipsBusiness Crime Reduction Partnerships
Mike SchuckMike Schuck
Operations DirectorOperations Director
The Association of Business Crime PartnershipsThe Association of Business Crime Partnerships
Towns and cities are watering holesTowns and cities are watering holes
Attrition within the criminal justice systemAttrition within the criminal justice system
0 10 20 30 40 50 60 70 80 90 100 110
Offences conviction
Offences con/caution
Offences cleared up
Offences recorded
Offences reported
Offences committed
(Ack. Jill Dando Institute of Crime Science)(Ack. Jill Dando Institute of Crime Science)
Cohort StudyCohort Study
33% of males will have a conviction by the age of 4633% of males will have a conviction by the age of 46 half are convicted only oncehalf are convicted only once just over half have a career of less than one yearjust over half have a career of less than one year nearly half convicted of theft or handling stolen goodsnearly half convicted of theft or handling stolen goods
22% of crime recorded by the Metropolitan Police was 22% of crime recorded by the Metropolitan Police was classified as occurring on business premisesclassified as occurring on business premises
(Ack. Jill Dando Institute of Crime Science)(Ack. Jill Dando Institute of Crime Science)
Tunbridge Wells Safe TownTunbridge Wells Safe Town
MEMBERS – crime detection rate: 69%MEMBERS – crime detection rate: 69% NON MEMBERS – crime detection rate: 36%NON MEMBERS – crime detection rate: 36%
MEMBERS – property recovered: 69%MEMBERS – property recovered: 69% NON MEMBERS property recovered: 12% NON MEMBERS property recovered: 12%
Police Attendance at incidents: Police Attendance at incidents: 58% (2008)58% (2008) 68% (2009) – significant reduction in shoplifting68% (2009) – significant reduction in shoplifting
BackgroundBackground to ABCPto ABCP
Created in 2004 as Action Against Business Crime as a subsidiary of the Created in 2004 as Action Against Business Crime as a subsidiary of the British Retail Consortium. British Retail Consortium.
ABCP is now an independent not-for-profit company.ABCP is now an independent not-for-profit company. Objectives:Objectives: 1) Develop new business crime reduction partnerships encompassing retail 1) Develop new business crime reduction partnerships encompassing retail
and evening economyand evening economy 2) Reduce crime, violence and anti-social behaviour against retailers and in 2) Reduce crime, violence and anti-social behaviour against retailers and in
retail centresretail centres 3) Work with businesses, police, PCCs, local authorities, CSPs, etc3) Work with businesses, police, PCCs, local authorities, CSPs, etc 4) Help to create and support safer communities4) Help to create and support safer communities
AchievementsAchievements
Over 125 BCRPs in England & Wales with around 30,000 Over 125 BCRPs in England & Wales with around 30,000 business membersbusiness members
Accreditation through Safer Business AwardAccreditation through Safer Business Award Evening economy Safer Socialising AwardEvening economy Safer Socialising Award ABCP website with over 10,000 unique visits p.a.ABCP website with over 10,000 unique visits p.a. Development of regional partnership groups Development of regional partnership groups E-newsletter with circulation of over 15,000E-newsletter with circulation of over 15,000
The strategyThe strategy
Develop town centre partnership as the start pointDevelop town centre partnership as the start point Borough/district wideBorough/district wide Secondary and rural locations, business & industrial Secondary and rural locations, business & industrial
sitessites Regional partnerships - Kent, Sussex, London, South Regional partnerships - Kent, Sussex, London, South
Midlands, South Wales, South West, North West.Midlands, South Wales, South West, North West. Linked crime data sharingLinked crime data sharing
Partnership structurePartnership structure
Board of management Steering group Paid full/part time manager (plus support) Secure accommodation Radio link – includes police, wardens, CCTV, etc. Exclusion notice scheme Offender target files for members Incident reporting Access to police and other photographs Validation through Safer Business Award accreditation Evening economy – Safer Socialising Award
Partnership linksPartnership links
Prolific offenders
Wanted on Warrant
Drugs/Alcohol/youth/ ASBO Teams
PNC Markers
•CCTV / Radio links
•Information and photo sharing
•Exclusion notice scheme
Town Centre Management
Licensed premises
Bus and railway stations
Taxis Car parks
Forecourts
Hotels
Truancy Street sellers Begging
Street drinking Drug users
Police
Local Authority
CJS
Members submit
Incident and Intelligence
reports
Crime Trends and
Target Offenders Identified
-Intelligence Shared-Targets Excluded-Police Photos passed to Partners
Raised target profile via police intelligence
system
Relevant information passed tolocal partnerships
Liaison with drugs/youth/alcohol/asbo
teams
Evidence produced for police
and CJS. Liaison with CPS and courts
Results relayed back to partners
Newsletterswebsites etc.
Partnership intelligence modelPartnership intelligence model
Safer Business AwardSafer Business Award
Safer Business AwardSafer Business Award
Provides a legal framework for sharing sensitive
personal data under the DPA Enhances professionalism Encourages strong and effective local partnerships Motivates businesses with a stake in the commercial
success of town, city or shopping centres Reassures customers and staff Recognises and rewards success
Benefits of business crime reduction partnershipsBenefits of business crime reduction partnerships
Business crime reduction partnerships are:Business crime reduction partnerships are: Viable Viable Long-term Long-term Sustainable Sustainable Organised & strategicOrganised & strategic Embedded, pro-active, community-basedEmbedded, pro-active, community-based They deliver: They deliver: crime reduction – both business and community crime reduction – both business and community Better relations between the business sector & policeBetter relations between the business sector & police Enhanced community cohesion Enhanced community cohesion
Benefits for businessBenefits for business
Improves customer perceptions of the town or location Reduces the fear of crime Generates more social use of locations Improves business conditions and profitability Enhances employment opportunities & staff retention Less theft, loss and workplace disruption Less violence, abuse and threats to staff Improves business relations with police
Benefits for policeBenefits for police
Excellent demonstration of practical partnership working Emphasis on crime prevention, reduction of opportunity
and increasing risk to offenders Based on intelligence-led strategies Assists in identifying travelling criminals Provides operational intelligence not currently available
to police and other agencies Improves police relations with business
Costs and savingsCosts and savings• Average cost of dealing with a shoplifter – opportunity and actual costs = Average cost of dealing with a shoplifter – opportunity and actual costs = £1,057 per incident (Hampshire Police stats) – investigation of incident, £1,057 per incident (Hampshire Police stats) – investigation of incident, arrest, transport, fuel, police time, food, medical care, custody, admin, casearrest, transport, fuel, police time, food, medical care, custody, admin, case preparation + plus court attendance if requiredpreparation + plus court attendance if required• Average % of all partnership incidents reported to police c35 – 40%Average % of all partnership incidents reported to police c35 – 40%• Majority of incidents and offences dealt with by businesses and reported toMajority of incidents and offences dealt with by businesses and reported to the partnership, not policethe partnership, not police• Disrupt and deter policy to deny entry to known offenders to reduce Disrupt and deter policy to deny entry to known offenders to reduce criminal opportunitycriminal opportunity• Consequential savings to businesses in not having to deal with offenders,Consequential savings to businesses in not having to deal with offenders, police, courtspolice, courts• Increases staff safety and reduces abuse, intimidation and assaultsIncreases staff safety and reduces abuse, intimidation and assaults
[email protected] 88458201886 88458207785 94065707785 940657
www.businesscrime.org.uk
Questions and answers
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