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FacilitiesDesk Product Overview

FacilitiesDesk

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FacilitiesDesk. Product Overview. Looking For?. A maintenance helpdesk? In other words a CMMS? An integrated solution for complete facilities management? Or say CAFM? To understand what value FacilitiesDesk can offer you? How can your Facility teams improve productivity? - PowerPoint PPT Presentation

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Page 1: FacilitiesDesk

FacilitiesDesk

Product Overview

Page 2: FacilitiesDesk

Looking For?

• A maintenance helpdesk? In other words a CMMS?

• An integrated solution for complete facilities management? Or say CAFM?

• To understand what value FacilitiesDesk can offer you?

• How can your Facility teams improve productivity?

• An affordable and user friendly tool for all your facility management needs?

Page 3: FacilitiesDesk

Solution Goal• To provide Flight Center with an integrated tool

for the management of Property portfolio, maintenance, contracts and assets.

• The overall goal is to reduce total costs to the business of the production and distribution of branded print and product.

• Specific targets will be met by the FacilitiesDesk, that will achieve the above stated goal.

Page 4: FacilitiesDesk

What is FacilitiesDesk?

Page 5: FacilitiesDesk

Complete CAFM

Page 6: FacilitiesDesk

Portfolio Management• Property Management

View complete details of all your

properties across the

globe

Select your view based on lease

type

Page 7: FacilitiesDesk

Lease Management

Record complete Lease Details and Status of all the

properties

Analyze with

Intuitive Graphs

on Lease Details

Page 8: FacilitiesDesk

Lease & Property Mgmt Contd……

Quick Property

Status Summary

Observe individual Property & Lease

info

Building Image

Page 9: FacilitiesDesk

Space Management

Intuitive graphs on

room distributi

on and area

vacancy

List view of the regional locations of

the facilities

Page 10: FacilitiesDesk

Space Management Contd…

Details of the regions

List view of the sites in a region

Page 11: FacilitiesDesk

Space Management

Individual Site info

List view of buildings in a site

Page 12: FacilitiesDesk

Space Management – Building info and floor details

Record of information on, Store name, area, floor plans, description, floors, rents, renewals, service

charges, landlord, leases, insurance

Page 13: FacilitiesDesk

Space Management – Room Booking Feature

Navigation to view details of all facilities is made easier

with this “left nav”

Complete room info

with image

Room Booking calendar

Page 14: FacilitiesDesk

Integrated Resources Management

Track all asset details inc. appliances, furniture, telecom resources etc.

Import all your assets from CSV

Page 15: FacilitiesDesk

Track all asset infor…

Maintain all asset information from single

location

Page 16: FacilitiesDesk

Resources Management Contd…

Find complete

details of an asset

Page 17: FacilitiesDesk

Maintenance Management Workflow

[email protected]

Page 18: FacilitiesDesk

Maintenance Management – Breakdown Requests List View

Breakdown Maintenance Requests Details in List View

Page 19: FacilitiesDesk

Maintenance Management - Request Form Parameters

Set urgency & priority levels

Page 20: FacilitiesDesk

Move Management

Move Requests List View

Page 21: FacilitiesDesk

Move Mgmt – Individual Move Details

Move Plan Parameter

Move Execution Parameter

Move Request Details

Page 22: FacilitiesDesk

Move Mgmt – Individual Move Details contd…

Notes, Notification, Work log and time spent

by craft person on carrying out a move

request

Page 23: FacilitiesDesk

Purchase Management

Manage Purchase Orders -

from Creation to

Close

Page 24: FacilitiesDesk

Contracts Management

Manage n number of contracts without paper dump

Quick and easy retrieval of stored records, ex: contract information

Page 25: FacilitiesDesk

Contracts Management Contd…

Associate one contract to single/multiple assets

Get alerts before the contract expires

Attach Terms & Conditions to each

contract

Page 26: FacilitiesDesk

Knowledge Base

Manage categorized knowledgebase

Recognize what users will look for..

Search through KBase for resolutions

Page 27: FacilitiesDesk

Search Kbase from Maintenance Tab…

Add solutions directly for request resolution

Rich HTML Editor with support for pictures

Page 28: FacilitiesDesk

Business Rules for Maintenance HelpDesk

Automate request dispatch

Pre-define rules to define action

e.g. assign all mails from

Recruitment team to facility group

Page 29: FacilitiesDesk

Notification rules Automation

Customize your response

Set rules for automating notifications

Page 30: FacilitiesDesk

Service Level Agreements…

Manage SLA’s

Set Escalation

Parameters

Page 31: FacilitiesDesk

Reports in a fly!!

Comprehensive Inbuilt Reports

Page 32: FacilitiesDesk

Custom Reports..

Customize desired reports

Choose your parameters

View reports in convenient display

Page 33: FacilitiesDesk

Query Reports

Stock bespoke reports available for immediate

querying.

Flow Chart of data structure

Use these queries in Crystal Reports

Page 34: FacilitiesDesk

Schedule Reports

Schedule Inbuilt and/or Custom

Reports

Supports multiple formats

Page 35: FacilitiesDesk

Surveys

Design surveys easily

Automate survey proceedings

Page 36: FacilitiesDesk

Post Survey Analysis

Add survey questions easily

Describe satisfaction levels

Page 37: FacilitiesDesk

Active Directory in FacilitiesDesk

Integrate with Active Directory

Import users from Active Directory

Schedule for import regularly

Enable users/supervisors to login to FacilitiesDesk when

logging into their system

Page 38: FacilitiesDesk

User-Friendly Web Environment

Page 39: FacilitiesDesk

Advantage of FacilitiesDesk

Page 40: FacilitiesDesk

FacilitiesDesk Editions

Choice is yours…