FalconStor® Hardware QuickStart Guide

Virtual-Storage Appliances (TVS)

www.falconstor.com

This guide supports the following models:

FS7NSSVS750A* FS7CDPVS750A*

All VS Storage Enclosure Heads All VS Storage Expansion Enclosures

QuickStart ProcedureComplete the following steps to set up and configure your FalconStor® system:1 Unpack/verify shipped materials2 Install components in a rack3 Connect hardware components4 Perform initial configuration5 Initiate FalconStor Web Setup

1 Unpack and verify shipped materials1. Unpack the FalconStor system. You have received one or more VS750

appliances (2 internal disk drives), one or more VS storage enclosure heads (12 or 24 internal disk drives), and one or more VS expansion enclosures. The shipping label may identify a box as Box x of y.

2. Verify appliance box contents. Each box should contain the correct appliance, required power cords, rail kit, cable management arm kit, rack-installation instructions, product keycode certificates, the FalconStor Software QuickStart Guide (QSG), and the CDP/NSS v7.00 Addendum for SCI Setup. The FalconStor ID and appliance service tag are located on the back panel. The Software QSG describes how to use the Web Setup wizard to set up network configuration and passwords and enter license keys, as well as install/download client software, management consoles, and guides.

3. Verify storage enclosure box contents. Each box should contain the correct enclosure, two or four SAS interconnect cables, and four power cords (110v and 220v). The enclosure service tag is located on the right edge of the front panel and on the rear panel; the FalconStor ID is located on the top of the enclosure.

4. Preconfigured systems. Components will be labeled as shown on the reverse. If an order includes multiple systems, each system will use a different color.

Notes: h FalconStor product keycode certificates may be shipped separately. h A monitor, keyboard, and mouse are not provided.

Contacting FalconStor Customer Support: h Support policy documents (pdfs) for your system are available at http://www.falconstor.com/support and on the FalconStor Customer Support portal (FSCS). The Technical Support Handbook describes the services available on FSCS.

h Create an account on FSCS in order to open support tickets and access all services provided by your purchased support plan.

h Open a support ticket to report damaged or missing items, as well as any problems you encounter during setup and configuration.

h Do not remove/replace hard drives or open components except under guidance from a FalconStor Technical Support representative.

2 Install components in a rackInstall rails and their respective components in a rack according to the rack-installation instructions. Allow 5 rack-mount units (5U) of vertical space for the appliance and 2U for each storage enclosure.

4 Perform initial appliance configuration1. Make sure all connections are secure.2. Power-on your system (see start-up procedure on the reverse).3. Check connection indicators: LEDs for controllers and port links should be

solid green; if applicable, the FC LED for your link speed (solid orange, green, or yellow) should be lit. If otherwise, contact Technical Support. Initial start-up is complete when you see a message indicating that the appliance is ready for Web Setup. Continue with the next step or exit and start Web Setup (go to 5).If port links for any storage are not lit, you must shut down the system, check/fix connections, and restart.

4. (Recommended; does not apply to preconfigured systems) In the monitor display, select Reset IP to display the Network Configuration dialog. You can change the default IP address, netmask, and gateway for eth0 and IPMI/DRAC to match your existing subnets. If you do nothing, the defaults will not change. Before you continue, obtain two IP addresses from your network administrator.For eth0, the default IP address is 10.0.0.2, with the user ID root and the password IPStor101 (both are case-sensitive). For IPMI/DRAC, the default IP address is 192.168.168.1xx, where xx repeats the last two digits of the FalconStor appliance ID (FSxxxxx), located on the EST pullout on the front panel. The default user ID is admin and the default password is falcon101 (both are case-sensitive). When you are done, make a note of the final IP addresses. Two command buttons are available: Reset clears any settings you may have changed, allowing you to start over. Exit displays the login prompt; log into the appliance using the default user ID root and default password IPStor101. Manually configure advanced network settings and/or network connectivity or perform troubleshooting using standard Linux network tools.

Network Configuration Changes after initial start-up h For eth0 and eth1, change network/login information using Web Setup or the FalconStor Management Console.

h Configure sci0 and sci1 per the CDP/NSS v7.00 Addendum for SCI Setup. h Enter the IPMI/DRAC IP address in your browser to connect to the Remote Access Controller console, where you can change network/login information and display information about appliance activity.

3 Connect hardware components1. Connect a monitor and USB keyboard to the labeled connectors on the

rear of the appliance. Tighten screws on all cable connectors. 2. Connect your network switch to the eth0 LAN port and to the Remote

Access Controller (DRAC) connector using two Ethernet cables.3. Connect one end of an Ethernet cable to sci0.4. If your system includes Fibre Channel, connect Fibre Channel cables between

your switch and the FC ports on the rear of the appliance. The Fibre Channel switch name server indicates whether or not the switch port is online.

5. Make cable connections between appliance and storage enclosure SAS ports based on cabling diagrams on the other side of this poster. If your system was preconfigured and components are not connected exactly as shown, the system will not see all connected storage.

6. Connect the network switch to the management (MGMT) port on each RAID controller module on the storage enclosure head.

7. Use two power cords to connect each appliance and storage enclosure to a power source.

8. Use cable management hardware to organize all cables.

5 FalconStor Web SetupTo continue system configuration, open a browser from a computer that is on the same network as your appliance and go to the Web Setup address (i.e., http://10.0.0.2 or the IP address you set for eth0). Perform Web Setup on each appliance to do the following:

h Enter license keys h Change the admin password h Set network information h Download/install client software, management consoles, and user guides/other documentation

Use the FalconStor Software QSG (shipped with the appliance) to guide you through the wizard. VS appliances are “gateway” hardware, so ignore storage appliance details. If your VS system was preconfigured, DO NOT under any circumstances change the IP address. Doing so will disconnect your storage and disable HA.If your VS storage was preconfigured, use SAN Disk Manager (SDM) or DiskSafe to provision storage, depending on your solution. Be sure to download these user guides. If your VS storage was not preconfigured, prepare RAID arrays in the dedicated RAID Management console (part of the FalconStor console) as described in the CDP/NSS Administration Guide. If you plan to configure your system for HA, you must refer to the CDP/NSS Administration Guide for details on preparing shared storage.

VS ApplianceFront panel1 LCD panel2 LCD menu buttons3 System ID-Turn system ID mode on/off4 Auxiliary USB connectors5 Power-on button/indicator6 NMI button (use only if directed by Technical Support)7 Hard drive LEDs (upper=status; lower=activity) 8 Hard drives (2)

Rear panel1 USB connectors2 Remote Access Controller (DRAC) connector3 Power connector (2)4 Serial connector5 Video connector 6 Ethernet connectors (2), SCI connectors (2)7 System status indicator 8 System identification button9 SAS HBAs10 10GbE NIC (SR optic)11 Fibre Channel HBAs

Storage Enclosure Head (Enclosure 0)Front panel1 Enclosure status LED2 Power LED3 Split-mode LED (should not be lit)4 System identification button5 Enclosure mode switch (upper position)6 Hard drive LEDs (upper=status; lower=activity) 7 Hard drives (12 or 24)

Rear panel1 RAID Controller Module 0 (slot 0)2 RAID Controller Module 1 (slot 1)3 Power switches (2)4 Power connectors (2)5 Power indicator LEDs (for each power supply) Upper-DC power; middle-power supply/ cooling fault; lower-AC power

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3 4 5 1 2 3 4 5

h Launch/install the FalconStor Management console and enable/configure additional Ethernet ports and advanced features (optional)

h Complete other setup steps related to your solution

1 2 3 4 5 6 7 8

1 2 3 4 5 6 3 7 8 9 10 11

eth0 eth1 sci0 sci1

Copyright © 2011 FalconStor Software. All Rights Reserved.FalconStor Software is a registered trademark of FalconStor Software, Inc. in the United States and other countries. All other brand and product names are trademarks or registered trademarks of their respective owners.FalconStor Software reserves the right to make changes to the information contained in this publication without prior notice. The reader should in all cases consult FalconStor to determine whether any such changes have been made.HQSG-TVS-103111-EZ5-v7.00

2 Huntington QuadrangleSuite 2S01Melville, NY 11747+1 631 777 3332

www.falconstor.com

FalconStor Hardware QuickStart Guide / Virtual-Storage Appliances (VS)

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8 9 8 10 11 8 12 13 14 8 8

1 SAS OUT port 8 SAS port link/fault LEDs2 SAS IN port 0 9 Controller power LED3 SAS IN port 1 10 Controller fault LED4 SAS IN port 2 11 System identification LED5 SAS IN port 3 12 Cache active/offload LED6 Mgmt port (MGMT) 13 Battery fault LED7 Debug port (Support only) 14 Password reset switch

Guide to Appliance LEDs h Power-on indicator - Lights when system power is on. Power button not accessible when bezel is installed. h LCD panel - Blue=normal; if amber, respond per displayed message. h System identification - (Optional - connect status indicator extension cable between system status indicator connector and cable management arm.) To locate an appliance in the rack, press system identification button on front/rear panel. LCD panel and system status indicator on the back flash blue until button is pressed again.

h Drive activity - Blinking green=normal. h Drive status - Green=normal; if amber, contact Technical Support. h Ethernet ports - Upper left=green=connected at 1000 Mbps; amber=connected at 10/100 Mbps. Upper right=Blinking green=normal.

h Power supply - Green=normal; if amber, contact Technical Support.

Front panel1 Enclosure status LED2 Power LED3 Split-mode LED (should not be lit)4 System identification button5 Enclosure mode switch (upper position)6 Hard drive LEDs (upper=status; lower=activity) 7 Hard drives (12 or 24) 76

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RAID Controller Module Storage Expansion (Enclosure 1-x)

HA Configuration - more than one storage enclosure headHA Configuration - one storage enclosure head

Rear panel1 Power switches (2) 2 Power connectors (2) 3 Power indicator LEDs Upper-DC power; Middle-power supply/ cooling fault; Lower-AC power 4 Power supply/cooling fan (2) 5 System identification indicator 6 Debug port 5 6 7 8 9 10 11 12 13 1 2 3 4

Guide to Storage LEDs h Enclosure status - Lights when enclosure power is on. Blue=normal. Blinking blue=host server identifying the enclosure or system ID button was pressed. h Power - Green=at least one power supply is supplying power to the enclosure. h System identification - (Optional, see appliance information.) h Drive activity/drive status - See appliance information. If drive status is not lit, physical disk was not discovered by host server. h DC power - Green=normal; off=voltage not within limit, contact Technical Support. h Power supply/cooling - Off=normal; amber=fan fault or DC output voltage not within the limit. h AC power - Green=normal; off=no power or AC inpout voltage not within limit; contact Technical Support. h SAS ports - Green=all four links are connected; amber=1-3 links are disconnected; off=all links or cables are disconnected. h Controller power - Green=normal. h Cache active/offload - Green=on-board memory contains data; amber=cache offload; flashes if password has been reset. h Battery fault - Off=normal; amber=battery backup unit or battery has failed.

----------VS Appliances----------

-------------Storage Enclosure Head (Enc. 0)------------- with RAID Controller modules

----------------Storage Expansion (Enc. 1)----------------

--------------Storage Expansion (Enc. 2, etc.)--------------

Note: For a system with one appliance, use cable connections shown for Server 1.Storage Cluster Interlink Connections: Before you configure failover, connect the servers in the cluster between sci0 and sci1 ports using Ethernet cables.

Start-up procedure: h Power-on storage enclosures, starting with the last enclosure. Use both power switches; set both to the same position.

h Power-on appliance(s). Warning: The appliance may lose its connection to attached storage if the system is powered on in the wrong order. Contact Technical Support.Shut-down procedure:

h To avoid data corruption, shut down all client applications and/or unmount all volumes and virtual devices provisioned from the appliance.

h Use the DRAC or local KVM to log into each appliance and run the “poweroff” command.

h Power-off storage enclosures.

SAS ports - 1

SAS ports - 0

SAS ports - 1

SAS ports - 0000 000

1 1 1 1 1 1

0 1

2 3

0 1

2 3

0 1

2 3

0 1

2 3

STORAGE CLUSTER INTERLINK CONNECTIONS

Server 2

Server 1 Server 2

Server 1 For a system with two storage enclosure heads, ignore connections showing green dots.

7 Enclosure Management Module 08 Enclosure Management Module 19 SAS port (In)10 In port link status LED11 SAS port (Out)12 Out port link status LED13 EMM status LED

sci0 sci0

RC0

RC1

RC0

RC1

RC0

RC1

RC0

RC1

sci1 sci1