Student Guide

AMERICANUNIVERSITY

WASHINGTON, DC

WASHINGTONMENTORSHIPPROGRAM

FALL 2014

1

Handbook Table of Contents

Program Information 2 Contact Information 2 About the Program 3 Arrival Information 4

Tuition & Billing 6 Academics 8 Expectations 8 Using Blackboard 8 Grading 9

Civility @ AU 11 Internships 12 Academic Resources 15 General Resources 15 Additional Support 16

AU Technology 18 Types of Accounts 18 Blackboard 18 Passwords 19 Connecting to the EagleSecure 19

Life at AU 21 AU Health Insurance Plan 21 American University’s Campus 22 On Campus Living 22 Transportation and Parking 24 Important Safety Information 25 Emergency Notification Procedures 25 Campus Dining & Food Options 28 EagleBuck$ & Dining Dollars 29

Living in Washington, D.C. 31 Getting Around 32 Metro 34 Shopping Guide 35 Sightseeing and Entertainment 37 Dining 40 Area Hotels 43

Directions to AU 45 American University Map 46 Important Phone Numbers 47 Final Note 49

2

Washington Mentorship Program Contact Information

The people make the program! The Washington Mentorship Program relies on you and your fellow students to work with our faculty to make this one of the best learning opportunities ever. You, in turn, rely on the administrative staff to help you settle in. Perhaps the best way for us to say “welcome” is to anticipate some of your questions before you arrive. Knowing what to expect can greatly ease arrival anxiety. If you don’t find the answers to any questions you may have in this guide, please contact us. Our office hours are 9:00 a.m. to 5:00 p.m., Monday through Friday. You are always welcome to drop in. We genuinely appreciate student feedback and communication.

Washington Mentorship Contacts Washington Mentorship Program Coordinator 202-895-4936 Elizabeth Slupski

Director, Extended Studies 202-895-4968 Donelle Broskow

American University and School of Professional & Extended Studies Main Office

Dean, School of Professional & Extended Studies 202-885-5989 Carola Weil

Assistant to the Dean 202-885-5989

Assistant Dean of Student Services 202-895-4912 Donna Chapman Williams Associate Director, Career and Internship Advising 202-895-4967 Amy Morrill-Bijeau School of Professional & Extended Studies 202-895-4900 202-895-4960 (fax)

3

About the Program The Washington Mentorship Program combines academic study with experiential learning. You will be part of a select group of students enrolled in this unique program on the American University campus. Upon successful completion of the program, you will have earned 12-15 credits towards your degree at the university. At the core of the program are the seminars taught by your Mentorship Program professors in Introduction to College Inquiry & Intercultural Understanding. Your seminars will feature policy makers, professionals, and experts; research that relies on the rich information resources of Washington D.C.; and practical, professional work experience that you gain twice a week at your Mentored Field Practicum. Your seminar classes will use the city of Washington, D.C., global nexus of national and international interactions as your laboratory. Ultimately, the goal of the program is to give you, for academic credit, a learning experience different from that of a traditional classroom- a tangible explanation of how decisions in numerous fields are made and results produced through the clash of power and daily activity in the nation’s capital. Your Washington Mentorship Program experience is not just an opportunity to learn; it is a chance to build your credentials and make contacts among professionals. The specialized skills and knowledge you acquire will help distinguish your resume from those of other college freshmen. To get the most out of this very special program, view each day as a new opportunity for your academic and professional development. Be enthusiastic, informed, humble, and motivated and your first semester will have a positive, lasting effect.

About American University American University is a liberal arts school of more than 6,000 undergraduates and approximately 5,000 graduate students. Faculty members include Pulitzer Prize winners, Emmy Award winners, and nationally and internationally recognized scholars, teachers, and government consultants. As a Washington Mentorship Program student, you will be part of a campus that is alive with activity: plays, concerts, films, residence halls socials, intramural and varsity sports, fitness programs, Greek life, community service, and about 100 clubs. Every semester, visiting writers and artists, journalists, and political leaders come to campus to give readings and speeches or lead seminars and workshops. The American University campus is easily accessible to Washington Mentorship Program students. As a Washington Mentorship Program student you are entitled and encouraged to use all the facilities and programs available to American University students.

4

Vital Details Arrival Information Residence Halls open at 9:00 a.m. on Saturday, August 16. See the schedule below for exact times by residence hall floor. Please plan to be moved in by 10:00 p.m. on Sunday, August 17. Mentorship Program staff will be available to answer questions in Leonard Hall between 9:00 and 5:00pm on Saturday, August 16 and Sunday, August 17.

When to Arrive on Campus Leonard Hall – 7th and 8th Floors: 9:00 a.m. – 11:00 a.m. Leonard Hall – 5th and 6th Floors: 11:00 a.m. – 1:00 p.m. Leonard Hall – 3rd and 4th Floors: 1:00 p.m. – 3:00 p.m. Leonard Hall – All Floors: 3:00 p.m. & later When You Arrive on Campus

1. Proceed to the front desk of your residence hall. 2. Give the Desk Receptionist your name and a photo ID (AU ID, driver's license, or passport) 3. Complete the front of your registration card 4. Read the statement on the back of the registration card, then sign and date the card 5. Initial that you have received your room key and mail key...DONE!

The Washington Mentorship Program Orientation will begin at 10 a.m. on Monday, August 18. Please check-in outside of the National Presbyterian Church (down the street from American University’s campus) between 9:30 and 10:00am.

National Presbyterian Church 4101 Nebraska Avenue NW

Washington, DC 20016 If you plan to arrive later than Monday, please notify the Washington Mentorship office at 202-895-4936.

Baggage Packing for college is a big task. You will be spending many of your seminars with people wearing business suits, and you will be required to dress appropriately when attending these seminars. Some students find that shipping baggage to campus is easier than bringing it with them. If you plan to do this, please do not schedule it to arrive more than three days before you do. You may check your myAU.american.edu account for your precise campus address and university room assignments now. You can use this information to address your packages. Once your packages arrive, you will receive an email informing you that your package is ready for pick-up at the LEONARD HALL front desk. You will need your AU ID in order to pick-up your package. Campus addresses generally follow the structure presented here.

Your Name

Leonard Hall, Your Room # 4400 Massachusetts Avenue, NW

Washington, DC 20016-8103 If you forget to bring a necessary item or wish to wait until your arrival to purchase some items, you can easily get to the department and convenience stores near campus.

5

AU Student Identification Card

The American University ID card is issued to all students and used to enter the residence halls, university dining facilities, laundry facilities, printing, university athletic facilities/events, the shuttle bus, access your EagleBucks account, and entry to university performing arts events.

You are encouraged to submit a personal picture prior to arrival in the fall to be printed on your AU ID. Please follow these steps to submit your picture:

1. Log onto myau.american.edu using your user ID and password. 2. Click on the Life@AU link on the right hand column of the portal. 3. Click on the ID Card Information link under Life@AU. 4. Follow the instructions for online photo submission.

Pictures must meet the following criteria:

1. The photo must be in color. 2. The photo must be a front view of your full face and shoulders. 3. No sunglasses or hats may be worn in the photo (religious head coverings are an exception). 4. The background must be a light solid color with absolutely no people or personal items in view

(like a passport photo). 5. The photo must be in JPEG format and be at least 300 x 375 pixels. 6. The file cannot exceed 2 megabytes.

Remember to keep your AU ID card with you at all times. If you lose your ID card you must replace it at Housing & Dining Services in the Anderson Building on main campus. The telephone number with questions about your ID card is: (202) 885-3370. There is a $20.00 replacement fee for lost ID cards, for which students are responsible. Students are expected to take responsibility for making contact and following the appropriate steps to replace lost items (ID, parking permit).

Cars Freshmen are not allowed to have cars on campus or in the area while living in campus housing. This is a very serious rule that is not to be taken lightly.

6

Tuition and Billing Billing Bills for all Mentorship students are sent to your home address. The initial bill should show all charges (tuition, housing, meal plan, student activity and mandatory student fees). If your bill does not reflect one or more of these charges, please be prepared to pay the charge when you arrive on August 20. If you do not pay your bill through the mail before you arrive, bring your invoice with you, along with a check for the total amount due. Don’t panic if you have not received a bill before you arrive. Students can view their bill online through their myAU Portal (by selecting “Eagle Finance” under the “Finance” tab). To avoid late fees, pay your bill before the first day of classes. If you have any issues, please contact either our program office or the AU Office of Student Accounts (202-885-800).

Tuition Payment and Student Accounts Many Mentorship students choose to enroll in the American Payment Plan. American University offers the American Payment Plan (APP) to all students as an alternative to paying your bill in full at the start of each term. The plan splits your semester balance into convenient monthly payments, with no interest charged. By budgeting ahead for the upcoming term's charges, you may be able to reduce the amount of loans needed for the school year.

Student Accounts stops taking AAP applications on September 15 for the fall semester. Applications for the APP are available online: http://www.american.edu/finance/studentaccounts/Payment-Plan-Overview.cfm.

Student Accounts is located in Asbury Building on the main campus. The most important point to remember in resolving any billing problem is to have specific written verification of financial aid (source of aid, amount, and approximate date funds will reach American University) to provide to the AU Office of Student Accounts. If you are not prepared to pay all of your charges billable by American University upon arrival and do not pay through the mail, you will run into far fewer roadblocks if you have an award letter or other documentation to present to the Student Accounts office. Always write your AU ID# on all billing and registration forms and payments. Please call us prior to your arrival if you have questions. The charges billed to you while in the Washington Mentorship Program are ultimately your responsibility. Please do not hesitate to contact Heidi Abraham at 202-885-3554 in the Office of Student Accounts if you have specific questions.

Additional Expenses The tuition, room, board, and fees you pay directly to American University are outlined on your program bill. Here are some other expenses to consider when you are budgeting for the semester. While some of these minor expenses may not affect you, it is best to be prepared for them.

Transportation You must also plan for transportation costs. Metro (subway) fares vary with the distance traveled. You will use the Metro at least two times a week for your Mentored Field Practicum, in addition to any other personal uses. Metro fares are generally between $1.75 and $5.90 one way (depending on the time of day that you travel). Metro bus fares are generally $1.75 (when using a SmarTrip card) for trips within Washington. The average university student is reported to spend around $300 for transportation per semester.

7

Books Your budget should include finances for your books. The typical cost for books a semester can be up to or more than $500. Entertainment Expenses are as varied as people. Washington, however, tends to be an expensive city. A movie ticket is around $10 and the theater starts at about $25. However, some theaters give student discounts, so you should always ask for one. These prices are meant not to deter you but rather to give you an idea of costs. Nor are they meant to say there are not inexpensive or free things to do. Student groups always host and sponsor several free events on main campus. Miscellaneous Occasionally, the program may have a photographer take pictures of your seminar with a well-known guest speaker. In addition, some programs have scheduled seminars or tours of locations that require an entrance fee or the purchase of publications pertaining to the organization. If you are planning to remain at the university during Thanksgiving break or for a day after the semester ends, you should have extra money for meals when the Terrace Dining Room is closed.

Banking and Check Cashing You may want to open a personal account in Washington. The university bookstore will allow you to purchase items with out-of-state checks with a valid AU student ID. There are several banks in the area. Most require two pieces of identification to open an account: a driver's license or state-issued ID, credit card, passport, or AU ID. Before you set up an account, you may want to ask about: minimum deposit needed to open an account and minimum monthly balance; monthly service charges or fees; number of checks cashed each month with no fee; ATM card availability and fees, etc.

We do not endorse any particular bank, but for your convenience we've listed below a few of the banks within walking distance of Tenleytown and Main Campus.

SunTrust Bank, 202-879-6620, the Foxhall Square Branch is located near the main campus, on New Mexico Avenue.

Capital One Bank, 202-237-1910, the AU Branch, 202-537-2800, is located on main campus and Tenley Branch is located on Wisconsin Avenue a few blocks south of the Tenleytown Metro Station. Paychecks from American University are issued by Capital One Bank. There are also Capital One ATMs in many buildings around campus.

There are also several Western Union locations around the campus:

The UPS Store, 4200 Wisconsin Ave. NW, 202-363-8044

Rite Aid, 3301 New Mexico Ave. NW, 202-966-4900

Giant Store, 3406 Wisconsin Ave. NW, 202-363-3809

Safeway, 4203 Davenport St. NW, 202-364-0290

8

Academics Registration All Washington Mentorship Program students have been advance registered in their courses and can view their schedule through the myAU Portal. Students who are not registered should check with Washington Mentorship Progam Staff to verify their registration during their first few days in Washington. Any changes you wish to make in your registration can be made during the first two weeks of classes. During this time, you will be able to add/drop an elective course. You have until Monday, September 8 to finalize any changes in your registration (course adds, drops, grade-type changes, etc.).

Academic Expectations Students are expected to comply with all American University and School of Professional & Extended Studies (SPExS) policies and regulations. This includes careful adherence to the University’s Academic Integrity Code available online at www.american.edu/academics/integrity. Please take time to review this code, as significant violations can result in dismissal.

Students are responsible for making certain that they clearly understand the instructor’s expectations and course criteria as outlined in the course syllabus. Contact information for faculty is always provided on the course syllabus.

Concerns or questions about course requirements must be immediately addressed to the faculty member (not the SPExS office) at the start of the course by phone or email.

Using Blackboard Blackboard is the University’s platform for online learning and course administration.

To Access Blackboard

Go to the myau.american.edu portal and click the BLACKBOARD link on the right

Select LOGIN and enter your USER NAME and PASSWORD (your user name and password are the same ones used to log onto your myau.american.edu account)

To see your courses, click on the COURSES tab. All materials for that course can be found by clicking the buttons on the left.

Click on the buttons on the left to access various materials. Most reading assignments will be posted under the “E-RESERVES” category.

Your professor may or may not opt to use Blackboard. Many professors use it to post their syllabus, class notes, Power Points, readings, and class assignments. There is also a collaborative learning function that some professors may use to allow you to review one another’s work, participate in online discussions, etc. If your professor uses Blackboard, it is your responsibility to check Blackboard at least twice a week, and to notify your professor immediately if you are experiencing problems. For technical problems, contact the IT Helpdesk at 202-885-2550, or helpdesk@american.edu. For questions regarding the syllabus or assignments, please contact the instructor directly. Your Academic Counselor is not authorized to clarify or correct information on Blackboard or the syllabus.

Accessing Your Class Schedule, Grades and Transcripts

Accessing Your Class Schedule Use the myau.american.edu Web portal to access or print out your class schedule.

Log on to the myau.american.edu web portal.

Click the ACADEMICS option.

Select MY SCHEDULE.

9

Accessing Your Grades Use the myau.american.edu web portal to access or print out your grades the moment that your professor posts them.

Log on to the myau.american.edu web portal.

Click the ACADEMICS option.

Select MY GRADES.

Accessing Your Transcript Use the myau.american.edu web portal to access or print out your grades the moment that your professor posts them.

Log on to the myau.american.edu web portal.

Click the ACADEMICS option.

Select VIEW ONLINE TRANSCRIPT

Grades Please note the codes that may appear on your transcript and understand the consequences of each. If there is an error on your transcript you must immediately contact your Academic Counselor to take corrective action. Here is the grading framework used at AU:

A (Excellent): 4.0 A: 3.67

B+: 3.33 B (Good): 3.0

B-: 2.67

C+: 2.33 C (Satisfactory): 2.0 C-: 1.67

D (Poor): 1.0 F (Fail): 0 .0

IP - (In Progress) Course in Progress N - (No grade) This means that the faculty member has not entered a grade for the course. P - (Pass) on Pass/Fail course. FX- (Administrative Fail) based on administrative penalty (such as non-attendance). X - Assigned by an instructor when a student misses significant class time and is not able to evaluate the student’s academic performance. This grade is calculated into the GPA and is the equivalent of an “F”. ZX- (Fail) based on administrative penalty (such as non-attendance) for a Pass/Fail Course. FZ- (Academic Fail) on Pass/Fail course. W- (Withdrawal) Assigned by the Registrar’s Office if a student is granted a request to withdraw from a course after the final date for adding/dropping a course.

Students do not receive Official Grade Reports by mail unless they have completed a Request for Official Transcript. Because Federal law requires that American University ensure the confidentiality of student records, we cannot give grades over the phone.

10

Appealing a Grade

Grading is at the discretion of the individual faculty member, based on the course syllabus. If a student

disputes any grade in a course, including the final grade, s/he is responsible for raising the issue with that

faculty member. American University’s policy is such that a professor may change a final recorded course

grade only if it can be demonstrated that s/he unintentionally miscalculated the component basis for the

final grade or made an error in entering the grade. Therefore, contact the faculty member

IMMEDIATELY if you have concerns about your grades. Take responsibility to monitor your academic

progress by checking your transcript online at myau.american.edu.

When there is No Satisfactory Resolution:

The student may appeal to the Dean who will work to mediate the dispute and recommend or support a course of action.

If there is still not a satisfactory resolution, the student is entitled to file a grievance.

For information about grievances, please visit: http://www.american.edu/provost/undergrad/loader.cfm?csModule=security/getfile&pageid=3293300

Incomplete Grades Requesting an incomplete grade is not encouraged, and should be requested only for extenuating circumstances. Please keep the following in mind: If an emergency does arise, impacting your ability to complete an assignment on time, both your professor and Academic Counselor should be contacted.

How to request an incomplete in the case of an emergency

An “incomplete” (I) may be requested by the student no fewer than 24 hours prior to the deadline

of the last course assignment.

The student must discuss it with the instructor prior to that due date. Students are not “entitled”

to receive an incomplete.

Faculty members have the discretion to grant or deny an incomplete course grade request. This

matter is worked out between the instructor and the student (not the Academic Counselor), and

all verbal negotiations between a professor and a student are non-binding to both parties.

If A Faculty Member Grants an Incomplete

An email exchange outlining the agreement between student and faculty must be completed and copied to the Academic Counselor. The email exchange must include the following information:

1. The remaining course work to be completed 2. The date that the completed course work is due to the instructor (not Counselor) 3. A default grade to be entered on the student’s record if the specific course work is not

completed by the due date

The student must finish the coursework within the agreed upon time. This is a binding contract. Otherwise, the default grade, of which the student will be informed, is automatically recorded as the final grade and is permanent in the student’s record. This default grade may be a failing grade.

Please note: The date you see in the myau.american.edu system under “my incompletes” is the FACULTY deadline by when the grade must be submitted to the registrar. This date is NOT your work’s due date. The negotiated date in the email exchange is your deadline, and allows time for the faculty member to grade your work in time to submit a final grade to the registrar.

11

Civility @ AU The mission of CIVITAS is to heighten our awareness of the relationship between personal conduct and the quality of campus life. What we do and say always has an effect on others, whether we see it or not. Civility means more than just holding the door open for someone or respecting campus facilities and grounds. It means consistently treating people with consideration and respect. When our behavior is guided by concern for others in our community, we are being civil. For more on the AU Civitas campaign, go to: www.american.edu/ocl/civitas

Practicing civility requires thoughtful behavior and continuous refinement of our perceptions of what matters to us and to others. A short checklist of actions can help us move toward more civil conduct:

Do’s and Don’ts to demonstrate civility in the classroom as a student:

Do turn off cellular phones, beepers, and other electronic devices

Don’t eat or drink in class

Do let the professor know before class if you are leaving early and sit near the door

Do be respectful of the professor

Don’t miss deadlines

Do be respectful of other students

Don’t read newspapers during the class or use online social media, such as Facebook or Twitter

Do get enough sleep the night before class

Don’t sleep in class

Do appropriately participate in discussions when it is your turn

Don’t arrive late to class

Do keep shuffling backpacks and notebooks to a minimum

Don’t listen to music Civic Engagement Opportunities Civic Engagement Opportunities provide meaningful community service experiences, enhance learning outside the classroom, and foster leadership in the area of social responsibility. These opportunities promote civic responsibility, encourage multicultural awareness, build community, and foster social and personal development for American University students, faculty, and staff.

12

Your Internship

Preparing for Your Internship For many of you, the internship was a big factor in your decision to come to Washington. To get an internship you need several things. First, and most important, is a resume. You can create a professional looking resume with help from our internship resources including the Internship Guide, Internship Web, Resume Builder, and AU Career Web. Writing samples and a copy of your transcript are also helpful to your internship search. While you may not need them, it is better to have as much information on hand as possible. Please refer to the School of Professional & Extended Studies’ Internship Guide for detailed information. Start to think about what type of work you would like to do and what type of organization you would like to work for. You receive access to the online internship database your resume is approved by Mentorship staff. There is an extensive amount of internship contact information available in the database. We encourage you to contact organizations that interest you before you arrive. Once you are here, give those organizations a follow-up call and set up interviews. Ideally, you will interview with at least three organizations. Remember that the process is similar to job hunting: there are no guarantees. But don't panic! You will be able to locate an organization that meets your needs as much as you meet theirs. You have the first two weeks of the semester to find an internship (by September 8, 2014).

The Internship Bazaar, held on August 25, 2014, is an excellent opportunity for you to set up internship interviews. At the Bazaar, you will have the opportunity to meet representatives from organizations. You can use this event to pre-screen possible internship opportunities and further define your interests.

For more information concerning the internship component, please consult the Internship Guide (which is available on the Internship Web) or contact Amy Morrill-Bijeau, Associate Director, Career and Internship Advising, at 202-895-4967.

Choosing your Internship An internship allows you to learn and prepare for a professional career. It is an opportunity to attend meetings, conferences, luncheons, and meet more industry professionals than you thought possible. You gain work experience in a professional setting where you can present yourself and your unique capabilities to the different agencies and business officials. Additionally, this is the time where you should begin to focus in a positive and professional direction, learning what stimulates your interests in the career or vocational field which you choose to pursue. It is extremely important that you be very selective in selecting your internship. Remember that this is a very important learning experience for you. Choose your internship based on what you feel you will gain from the experience. If you don’t get a good feeling from the interview or phone conversations with prospective supervisors, trust your instincts and keep looking until you find that perfect fit. Remember that you have the first two weeks of the semester to select an internship. You will find that this is plenty of time, so never feel pressured by prospective employers to take the first offer, unless you really feel it is right for you. This internship will be the beginning of a lifetime of experience, depending on how you utilize it. Determine if this is an area that you would like to pursue as a career. Watch how you mature professionally over the course of the semester. Think about how you will use the skills that you already have to your best advantage.

13

Internship Attire You always want to look your best so that you may present yourself in a positive and professional fashion. Hair should be done neatly and proper hygiene is required. When attending a conference or a guest speaker, look your best. Impeccable dress attire projects a non-verbal message of respect to the speaker. After the first week of work, you should be able to determine the most appropriate work attire for your internship. You should follow the dress code of your supervisor, not necessarily that of other interns or colleagues. If you have concern, ask your new supervisor.

Males

Males usually wear suits, sport coats, slacks, dress shirts and ties.

Some males choose to leave a sport coat at the office for use during conferences and meetings so they do not have to wear it to work during hot weather.

Females

Females wear modest suits, blouses, skirts, and slacks.

Wear comfortable shoes because you might be walking around more than sitting.

The air-conditioning in some offices is known to be too cold for comfort, especially in the middle of the summer. Keeping a sweater or light jacket at the office is suggested.

Casual Fridays

In some places, Fridays are casual dress days, and in some cases, nice jeans are permitted. This is something you will need to find out from your internship site.

Do not assume Fridays are casual without asking your internship supervisor.

Lunch Lunchtime can be financially burdensome. Bringing lunch can be your best option. Depending on where you eat, you are guaranteed to spend anywhere from $8-15 per meal. If your lunchtime permits, try to go to the local Washington, D.C. food venues around your work because they usually cost less and save you from the fast food chains. Feel comfortable asking your coworkers or supervisors for close and/or affordable lunch suggestions. For those interning with other interns, lunch is often a time to get to know one another and begin networking. Take advantage of this time to socialize and to get to know your co-workers if at all possible.

Relationships, Working, and Networking

Why Work Relationships are Important Work relationships are essentially one of the most important aspects of this internship. You want to develop relationships with your supervisor, co-workers, and other interns because working is not pleasant if you cannot enjoy those whom you are with. Like a university, you want to be involved with work functions and projects. You are spending a great deal of time there, so you want to make this a gratifying experience. Sometimes there are morning coffee runs to help start out the day; join the group and get to know your co-workers. A morning salutation begins a day better than one without a greeting. However, do not give the impression to your supervisor that you are a “slacker” and are not motivated or a self-starter. Remember, your work comes first – not coffee or lunch. Your Relationship with Your Supervisor

You and your supervisor may or may not always be working as closely as you might expect. Often you will be multi-tasking for a variety of people within your division. Remember that this broadens your capabilities and builds perseverance; it enhances your character as a strong worker. Do not be intimidated

14

about asking questions; this is the only way to learn. If there is something that you would like to work on, speak to your supervisor about some independent research. Conferences, Training Seminars, and Guest Speakers Alongside office work, you may have the opportunity to attend different conferences, meetings, training seminars, and hear guest speakers. During these occasions, keep in mind the following:

Take notes at every conference, seminar or lecture and introduce yourself to people while you are there. You never know who your next employer or your best business contact will be.

Day conferences are the most common conferences that you will be attending. Collect business cards and make notes about the person on the back of the card recording how you met them and why they may be helpful to your career development.

Tips for Effective Networking

Know how to present yourself in a professional and convincing manner so people will remember you.

Talk about your interests and capabilities then prove them by your performance in the office.

When you are attending a conference, introduce yourself to the guest speakers and ask if you can use them as a resource based on their knowledge, especially if they work in a career that you are interested in.

A Final Note on Internships The purpose of this internship is not just to work, but to work with the intent that you will leave with a tremendous amount of knowledge and experience that will help you in your career decisions and your abilities. The time and energy that you invest in this internship will not go unseen, or unrewarded. Do not forget to ask for letters of recommendation for graduate schools, jobs, and/or scholarships. Your supervisors and co-workers are willing to help out eager learners and workers. The relationships that you build will span the country and will forever be embedded in you. This is a unique opportunity to observe firsthand the ins-and-outs of working in the nation’s capital. Just remember the words of Theodore Roosevelt and apply them to your internship experience:

15

Academic Resources Bender Library Location: West End of ‘the Quad’, American University main campus Phone: (202) 885–3200 Web: http://www.american.edu/library/index.cfm

How to use Bender Library:

Take advantage of its wealth of onsite and online resources. As a higher education student you

are expected to do some of your research in the library.

Use your AU ID to borrow books and DVDs (DVDs are located in the basement Media Lab) from Bender Library and the consortium of University Libraries available to you.

Make use of the Library website (http://www.american.edu/library/index.cfm) and reference librarians to help you as you develop research strategies.

Use their group study rooms for face to face group work; as well as quiet study areas for

independent work.

Use their computer labs in the basement and on first floor, or check out a laptop for in library

use at the Copy Center located in the basement.

Take a study break in “The Mudbox” coffee shop in the basement.

You can access some of its resources at home by using the electronic library database. To

accesses the electronic database from home, go to myau.american.edu, click on “Academics” on

the right, and then on “Aladin Resources” under “Generalized Links”. Once you log into the

Aladin site (using your last name and AU ID number), open up Databases by Title, A-Z.

NEVER LEAVE YOUR LAPTOP, PURSE, OR VALUABLES UNATTENDED – as in all university

libraries, theft is common in the library.

Computer Services

Anderson Computing Complex Anderson Dorm Lower Level Phone: (202) 885-2561 Email: LibACC@american.edu Web: http://www.american.edu/library/acc/index.cfm The Anderson Computing Complex has over one-hundred and sixty internet ready Windows 7 / OS X computers. The Computer Center in Anderson Hall offers mini-courses on some packages that are available at the PC labs. Contact the Center (202) 885-2561 for the times and dates of these courses. New Media Center Library Lower Level Phone: (202) 885-2560 Email: LibNMC@american.edu Web: http://www.american.edu/library/technology/nmc.cfm The New Media Center is located on the lower level of the library next to Media Services. Hours are the same as other library service desks, and overnight access can be arranged by reservation. Technical assistance is available for all NMC software. The NMC hosts:

22 High-level Mac Pro computers

A wide variety of multimedia development software

16

A staff of technical experts ready to assist you with your project

An expanded selection of audiovisual equipment available for borrowing

Additional Academic Support: If you feel uncertain about your academics or personal well-being, or if a professor recommends that you seek academic support (e.g. for your writing, presentations, etc.), you have three key categories of help available on campus:

the Counseling Center & Support Services

the Academic Support and Access Center

the Writing Center Each of these is described on the following page. In addition to these services, there are many other specialized offices and groups (Center for Diversity and Inclusion, AU Veterans, etc.).

Counseling and Support Services: Location: Mary Graydon Center (“MGC”), Rm. 214 Phone: (202) 885-3500

Web: http://www.american.edu/ocl/counseling

The Counseling Center is available at American University Monday – Friday. Should you ever have a

debilitating psychological crisis on a weekend or evening while in session, emergency treatment is

available at nearby Sibley, or George Washington University Hospital. The School of Professional &

Extended Studies does not provide on-call psychological services, but can assist in finding support.

What the AU Counseling Center Offers:

FREE confidential counseling, self-help resources, referrals to private care, workshops, and discussion groups to address academic and personal issues.

Support for students with concerns about their relationships, health, happiness, motivation, behaviors, stress, trauma, or life decisions.

Support for students who wish to explore possible courses of action or resolution in a respectful and confidential setting.

Doctoral level clinical and counseling psychologists, clinical social workers and a consulting psychiatrist.

Academic Support and Access Center: Location: Mary Graydon Center (“MGC”), Room 243 Phone: (202) 885-3360

What the Academic Support and Access Center (ASAC) offers:

A full range of learning services and psychological counseling services to members of the

University community.

Individual appointments to address learning needs, help plan goal oriented strategies, and

provide you with materials from the Learning Services Lab.

Workshops and sessions for adults that focus on reading, writing, and study skill topics.

Sessions are also offered on managing test anxiety.

Master's level professionals with backgrounds in education and counseling.

Writing Lab instruction by graduate level counselors with experience in teaching and

tutoring. Counselors work with students for whom English is not their first language, and

with students who have learning disabilities and ADHD.

17

Writing Assistance: The Writing Lab and the Writing Center are two separate offices providing similar services to all AU students. The Writing Lab is located in the ASAC (Room 243) and the Writing Center is located in Bender Library Commons (First Floor). If there are no appointments available in one location, please try the other.

Writing Lab Academic Support and Access Center, MGC 243 http://www.american.edu/ocl/asac/Writing-Lab-About-Us.cfm Phone: 202-885-3360 A Writing Lab counselor can assist with every stage of the writing process:

Brainstorming from your assignment

Writing thesis statements

Outlining an argument

Recognizing recurrent grammatical errors

Creating smooth transitions

Composing polished prose Experienced counselors evaluate drafts, identify areas for improvement, and explain strategies for effective essay structure. While they do not offer proofreading or editing services, they do offer advice on time management and project management techniques and also provide encouragement to help students become better writers. Writing Center Bender Library, Room 228

http://www.american.edu/cas/writing/index.cfm Phone: 202-885-2991

In free, 45-minute consultations, the Writing Center will work with you on issues such as:

Interpreting a writing assignment Generating ideas Locating and sharpening a thesis statement Organizing ideas and research Developing logical arguments Polishing your prose Finding strategies for revising Identifying recurrent errors

Why Use the Writing Lab? Every student has access to writing assistance services. If your professor recommends that you see a writing coach, you should set up an appointment with one of these writing labs promptly and follow through on the recommendations. It is essential to get writing support immediately when it is recommended so that you have the necessary tools to write at the level demanded by AU.

18

Technology @ AU Email and myau.american.edu All Washington Mentorship Program students will have an myAU.american.edu account, as well as an American University email account. You must check your email messages regularly through your myAU.american.edu portal. Your AU email is often the only means by which important school/program-related information is conveyed to you. If you do not use your american.edu email account, you must forward your AU emails to the account you will be using during the semester. You will be held accountable for information conveyed through the american.edu account. Information on checking and forwarding your account is available on the American University website or through your myAU.american.edu account. You will access all of your registration, housing, student account, transcript, and payroll (if you are working on campus) information through your myAU.american.edu account.

Technical Assistance and the HelpDesk If you have technology related questions or problems, please contact the HelpDesk via e-mail at helpdesk@american.edu, telephone at 202-885-2550, or the web at help.american.edu. The HelpDesk answers software questions and provides general telecommunications and computer troubleshooting assistance for the American University community. The computer lab is also a resource for immediate assistance with any questions related to your EagleNet account, email, etc. at 202-895-4948. The computer lab does not handle any issues related to personal computers in your rooms; the HelpDesk does.

Different Types of Accounts Once you have completed the steps to activate your myAU.american.edu account, you will have a computer account on each of the systems described below. Your USER NAME and PASSWORD are the same for all of the systems; any changes you make to your password will affect all three simultaneously.

EagleSecure/AU Network Your EagleSecure account is used to log in to the myAU.american.edu portal from any computer connected to the Internet. When using a computer lab machine, you will see a Novell screen prompting you for a user name/password. Enter your myAU.american.edu password into that. Then, type in the word Student when you see the Windows password screen and press OK, without entering a password. You need to log into lab machines to be able to print or save files to your G: drive.

E-Mail All AU students receive an AU Student Gmail account, with all of the features of a traditional Gmail account. This can be accessed via the Web through the AU e-mail link on the myAU.american.edu portal or by going to http://mail.student.american.edu.

Blackboard

To Access Blackboard

Go to http://blackboard.american.edu

Enter your username and password (your user name and password are the same ones used to log onto your myAU.american.edu account)

To see your courses, click on the Courses tab. All materials for that course can be found by clicking the buttons on the left.

Click on the buttons on the left to access various materials. Most reading assignments will be posted under the E-Reserves category.

19

If you have problems accessing your Blackboard account or need to be added to another course, contact the HelpDesk for assistance at 202-885-2550 or HelpDesk@american.edu.

Important:

You will see a link to a course only if your professor has decided to use Blackboard to complement your classroom experience.

All electronic correspondence from the university will be sent to your “american.edu” e-mail address. If you intend to use another e-mail address as your primary e-mail account, you must forward your AU e-mail to that address so you do not miss important messages from the university or your faculty.

To forward email, log into myAU.american.edu, click on TECHNOLOGY on the right side of the screen, and then click on “Forward My AU Email.”

Passwords You will be prompted to change your password every 60 to 90 days. AU policy holds you responsible for any activity on your computing accounts. To protect the privacy of your data, never give out your password, change it periodically, and always remember to log off when you are finished working.

How to Select a New Password You may change your password at any time by following the steps below:

Log on to the myau.american.edu Web portal.

Click the TECHNOLOGY option.

Select CHANGE/RESET MY PASSWORD. What to Do if You have Forgotten Your Password

If you entered a secret question when you established your account, you can go to myau.american.edu and click the I’VE FORGOTTEN MY PASSWORD! link.

Follow the instructions to reset your password.

If you have not yet entered a secret question, you will have to call the Help Desk at 202-885-2550.

Connecting to AU's eaglesecure Wireless Network The eagle-secure wireless network is available all over main campus, plus the Tenley campus and other satellite offices. If you have any questions about the eagle-secure wireless network or need assistance connecting to the network, please contact the IT Help Desk at 202-885-2550, helpdesk@american.edu, or http://www.american.edu/oit/HelpDesk-Chat.cfm To show you how to connect your computer to the eagle-secure wireless network from on campus, please visit this website: http://www.american.edu/oit/network/Eaglesecure-Wireless.cfm.

Pre-configure Your Device For AU's Wireless Network QuickConnect is a configuration tool that uses a step-by-step wizard to automate the configuration of devices for the American University wireless network, eagle-secure. QuickConnect can be used to configure your wireless devices, before you arrive on AU's campus, to allow for an easy connection experience once you arrive and switch them on. To set up your device using QuickConnect, follow the below steps. Please note that you will need a valid AU user ID and password, in order to configure your device.

1. Visit the following URL from the device's internet browser: http://quickconnect.american.edu 2. You will be prompted with the QuickConnect Configuration Wizard page. Click on START to

begin configuring your device.

20

3. If you are using a PC, a file will be downloaded to your computer. You should run this file once downloaded, to start the QuickConnect Configuration Wizard.

4. If you are using a Mac or iOS device, click on the link to install the eagle-secure profile. The profile will then be downloaded and installed.

5. If you are using an Android device, you will need to install the QuickConnect app from the Google Play store, in order for QuickConnect to configure your device properly.

6. Once configuration is complete on your device, it should connect to the eagle-secure wireless network, when you arrive on campus.

SafeConnect SafeConnect is a system that uses Impulse's SafeConnect Policy Key agent to ensure that computers connecting to the AU network meet our minimum security standards. The system also creates a record of your machine's MAC address (which is a unique identifier) and your user name, so that OIT can contact you if there is a problem with your machine that necessitates restricting your access to the network (such as a virus infection or if the machine has been hacked). Restricting network access is important to help prevent the spread of viruses, trojans, and spyware to other users on our network. Malware can damage legitimate software and cause networking problems, such as slow or no movement on large networks such as ours.

How do I log on to the network? You will be prompted for your user name and password. Use your myAU.american.edu credentials to log on to the network. If you are not prompted with a SafeConnect login window, open your Web browser to initiate the SafeConnect prompt.

How can I tell if I am logged on or not? If you are not logged on to SafeConnect, you will be prompted to log on through the SafeConnect login page when you try to open a non-AU webpage using your web browser. Logging in through the web page on a Windows or Mac computer will always present the agent download page, which will prompt you to download and install the Policy Key agent. Once the Policy Key agent is installed and you connect to the network, a SafeConnect page should pop-up automatically and prompt you to login. Currently, SafeConnect does not offer an agent for Linux users. Therefore, Linux users must log in through the Web page each time they connect to the network.

For more information on SafeConnect visit: http://www.american.edu/oit/network/SafeConnect-FAQ.cfm.

Computing on Campus AU is an entirely wireless campus, so if you have an 802.11a/b/g/n-compatible wireless internet adapter that supports encryption, you will be able to log on to the Internet or EagleSecure from anywhere on campus.

Many students use Bender Library (or any lab on campus) for printing papers at 10¢ per page. You can print using print dollars or EagleBuck$, both stored on your AU ID card. All students are given $25.00 on their ID card for printing to start off the semester. Please note that most students have similar deadlines for papers, exams, etc. causing the workstations and printers in Bender Library to be in high demand at the same time. For more information about other computer labs on campus, please visit the following websites:

http://www.american.edu/library/technology/labs.cfm

www.american.edu/technology/services/Campus-Computing-Facilities.cfm

21

Life at AU You will have plenty of time to have fun and become involved in social activities while you are here. However, be prepared for a temporary change of lifestyle during the week. It may take a bit of getting used to, but you will quickly find that your days will usually begin somewhat earlier than the days of the average undergraduate student. Most of you will be expected to be at your internship by 8:00 or 9:00 a.m. two days per week. The internship and some of your courses involve travel time downtown which means you will have to get up fairly early to have breakfast and get on the Metro, etc.

We encourage you to mingle with AU students on main campus as often as you wish. You have access to the sports center complete with extensive fitness equipment, swimming pool, shopping and banking services, an array of dining facilities, several fully equipped computer facilities and the university library, as well as all of the university’s administrative offices you will encounter outside the Mentorship Program. Please note that at American University possession and/or use of alcohol is expressly prohibited anywhere on AU’s campuses and university housing. Please be aware that the penalty is the same for being in the company of students who possess or drink alcoholic beverages, as it is for those who are actually responsible. Please use good judgment in these situations. AU has a “no alcohol” and “no smoking” policy in the residence halls, offices and campus facilities. It is unlawful for anyone under 21 to drink or be served alcohol in D.C. You should be well aware of both the AU alcohol policy and the D.C. drinking age.

University Health Insurance The University sponsors a health insurance plan in which you will be enrolled if you do not certify that you are currently covered by an individual, family, or employer health plan. Please be sure to complete the Health Insurance Waiver at myAU.american.edu by September 8, 2014 to avoid charges being automatically placed on your account. The $1815.00 charge for the AU insurance plan will automatically be billed to your account and will cover you throughout the 2014-2015 academic year. If you already have health insurance, you MUST complete and return the waiver form at http://www.american.edu/ocl/healthcenter/Health-Insurance-Waiver-Information.cfm to avoid the charge. If you receive notices via email, mail, or phone indicating that your waiver information has not been received, you should not ignore the notices or bills even if you have sent in the form. Contact us immediately so that we can check into the situation.

22

American University’s Campus One of the highlights of the American University campus is our modern sports center. It houses Bender Arena (where the American Eagles play their home basketball games), the Reeves Aquatic Center, and Jacobs Fitness Center. All of these facilities are available to you. Hours are posted each semester online at: www.american.edu/recfit Butler Pavilion, adjacent to the sports center, houses the AU Bookstore, the Eagle’s Nest (a convenience store and Subway), the UPS store, Capital One Bank, Starbucks, and TIGI Boutique hair salon. The Career Center, also in Butler Pavilion, offers a variety of services. Several computing centers are available on the main campus. Most have PC and Mac computers. They are located in several buildings: Mary Graydon Center, Anderson Hall, Hurst, and Ward. University Library, on the main campus, is also available for your use. Here you will find many resources including microforms and non-print media. The Bender Library is open 24-hours a day Sunday-Thursday, and from 9 a.m. to 9 p.m. Fridays and Saturdays. The Student Health Center is located in McCabe Hall. The District of Columbia requires that all students under the age of 26 attending school in D.C. comply with its immunization regulations. Health insurance is mandatory for all resident, full-time, and international students enrolled at American University. Most students under the age of 21 are covered by their guardian’s health insurance. (Check with your parents/ guardians to be sure that you are covered).

On Campus Living Washington Mentorship Program students will be housed in triple and double rooms in Leonard Hall. There will be Resident Assistants (RA’s) assigned specifically to the Washington Mentorship Program students. Keep in mind that your RA’s are here to help you. If you have any residence hall problems, you can see the RA on duty or contact the front desk of Leonard Hall. Housing and Dining Programs will post your University Housing Assignment on <myAU.american.edu> (under Life@AU) before you arrive. Report to Leonard Hall to check in and to receive a room key. If you do not have your housing assignment before you arrive, report to Leonard Hall anyway.

Residence Hall Operations and Front Desk Although there is some overlap, the residence halls operate separately from the Washington Mentorship Program. The Leonard Hall front desk is open 24 hours a day, 7 days a week while the halls are open to students (including over Thanksgiving and spring breaks). Should an emergency occur or if someone becomes sick, you can go to the front desk for assistance. They can place you in touch with trained student and professional staff members on duty 24 hours a day. The Leonard Hall front desk is also where you will be able to pick up packages, 24 hours a day and can check out spare keys when you are locked out of your room.

23

Rooms All residence halls are equipped with beds, clothes chests, desks and chairs. The halls are air-conditioned but you might want to bring a small fan for the warmer weeks at the beginning of the semester. See the attached What to Bring Checklist for a list of items you should gather as you begin packing.

Roommates Living with roommates can present unique and sometimes intense challenges. Negotiating respect of personal property, personal space, sleep, and relaxation needs can be a complex task. The complexity increases when roommates are of different ethnic/cultural backgrounds or have very different values. Communicating your needs calmly, listening with respect to a roommate’s concerns, and being willing to compromise to meet each other’s needs can promote a healthy, positive relationship with roommates. Roommates often are not best friends, but may work out mutually satisfying living arrangements. The reality is that each may tend to have his or her own close circle of friends. If you are a late night person, please try to be as considerate as possible of your neighbors, most of whom will probably be in bed and asleep well before midnight during the week.

TV and Fitness Centers Cable television hookups are provided in all student rooms as well as both wired and wireless access to the university’s computer network, EagleSecure, which includes free access to the internet and e-mail. There is a television with cable TV in each hall lounge. The Jacobs Fitness Center in Bender Arena and The Cassell Fitness Center in Cassell Hall are open year-round and have state-of-the-art equipment.

Phones Students are advised to bring a cell phone, and will usually find this is the easiest way to make phone calls. AU has a partnership with service providers Cingular, AT&T and T-Mobile to ensure campus-wide cell phone reception. Discounts for these vendors can be found on the my.american.edu student portal.

Laundry Laundry facilities are located in each of the halls. In Leonard Hall, the washers and dryers are located on each floor near the bathrooms. You may use your EagleBucks to operate the machines to add value to your account. You may add value to your EagleBucks account at the machine in the lobby or at http://www.eaglebucks.com/. You can also check to see if laundry machines are in use or set e-mail/text alerts for when your laundry is done at http://american.esuds.net.

Food Limited kitchen facilities – a small sink with disposal, a four-burner stove with an oven, and a microwave oven – are located on all of the floors. Small refrigerators (with optional attached microwaves) for your room may be rented for the semester from Campus Rentals. Go to www.myfridgerental.com for details. Major appliances (coffee makers, toasters, hot plates, microwaves, etc.) may not be used in individual rooms.

Conduct As with all students residing in American University residence halls, Washington Mentorship Program students are expected to follow the American University Code of Conduct. A detailed description of the Code of Conduct and Regulations for Student Conduct in American University Residence Halls will be provided when you arrive. The regulations protect both you and your fellow students. They will be explained thoroughly in mandatory floor meetings with your resident assistants and should not be taken lightly. Keep in mind that the University’s “no alcohol” and “no car” policies are the most commonly misinterpreted. The resident assistants, resident director, or Washington Mentorship Program staff can answer any questions you may have about regulations in the student code of conduct.

24

Transportation & Parking on Campus Phone: (202) 885-3111 Web: http://www.american.edu/finance/publicsafety/parking/index.cfm

Parking PARKING LOTS ARE AGGRESSIVELY MONITORED AND VIOLATORS TICKETED. There are a few public, pay by hour parking lots on campus though where you can park. They are the:

Katzen Arts Center garage (entrance on Massachusetts Ave. NW, across from Glover Gate)

School of International Service garage (entrance at intersection of New Mexico & Nebraska Aves. NW)

Parking is enforced between 8am and 5pm weekdays. AU also tickets cars off campus if they are doing business at the university. Please be sure to read the Parking Policy (http://www.american.edu/finance/publicsafety/parking/policy.cfm) for more details.

Shuttle Bus Service Transportation Services provides free shuttle service between main campus, and the Tenleytown Metro Station on Wisconsin Ave. (20 minute walk from Main Campus). The shuttle runs during the hours listed below: Blue (Main Campus - Metro): Mon-Thurs: 7am – 12:30am Friday: 7am – 3:30am Saturday: 8am – 3:30am Sunday: 8am – 1am

Red (WCL – Katzen - Metro): Mon – Thurs: 7am – 12:30am Friday: 7am – 1am Sat - Sun: 8am – 12am

White (Fall Break Only): Mon – Thurs: 6pm – 1am Friday: 6pm – 3:30am Saturday: 8am – 3:30am Sunday: 8am – 1am

25

Safety Information Blue Light Phone System Emergency Blue Light Phones are available all over campus for students to contact our dispatch center in the event of an emergency. Students will recognize them as the big blue pylons that say “EMERGENCY” on the side. Pressing the EMERGENCY button will activate a voice link with our dispatch center, or students may use the keypad and CALL button to dial any on-campus extension. Students who accidentally activate the emergency link should remain onsite until a police officer responds to confirm you are not in any danger.

Services and Other Programs

Escort Service To ensure your safety you can call Public Safety for an escort on foot or in a vehicle if you need to walk alone on campus at night. To arrange for an escort, call 202-885-2527 or use an emergency telephone.

Safe Ride to Campus You always have a way home. If you are stuck in the city without any money or a ride home, you can call a cab and have it take you to American University’s Public Safety. Notify Public Safety that you are on your way by calling 202-885-2527. Public Safety will pay for your cab and place the charge on your student account. This ensures that you always have a way back to campus.

Emergency Notification Procedures We want to take a few moments to review with you some common procedures and information you should know in the event of an emergency. Naturally, different types of emergencies would require different sets of instructions. Specific instructions would be communicated to you through one of the following avenues depending on where you are at the time of the emergency. All students will be asked to fill out Emergency Contact Information forms with current and accurate information. Please be sure to turn in this information, it is imperative that you do so. This information will be entered into our database and students, individuals listed as emergency contacts, internship supervisors, etc. would be contacted as required depending on the situation.

American University officials and/or School of Professional & Extended Studies staff will communicate information to you through:

1. AU email account (and your non-AU account if available) 2. Blackboard 3. School of Professional & Extended Studies and/or American University website 4. Calls to your cell phone, emergency contact or internship phone 5. Notices posted in various buildings 6. News media

It is your responsibility to:

1. Check your voice mail on your cell phone. 2. Check both your AU and/or non-AU email accounts regularly. Information is sometimes

communicated through “Today @ AU” or the myau.american.edu portal home page. 3. Be sure you have turned in the Emergency Contact Form. Be sure the information you provided on

the form is accurate and current. 4. Be sure the information provided in the eResources application portal is accurate. 5. Provide us with your cell phone #. 6. Carry your personal identification with you at all times. 7. Have a supply of any prescription medication you take. 8. Have important phone numbers and contact information with you at all times.

26

If the emergency occurs on a class day 1. Your professor will receive instructions on what steps to take depending on the emergency situation. 2. He/she will pass this information on to you in class or via phone, email, phone tree, etc. 3. If you are not in class, contact either your professor or the program office for instructions.

If the emergency occurs on an Internship Day

1. Follow the directions provided to the staff in the office where you are interning. If they are instructed to remain in the building or are sent to a designated evacuation site, you should follow them. Do not try to return to campus unless all other employees are instructed to go home or leave the area with no designated evacuation site.

2. If you are unsure about the situation at your internship office or surrounding area, contact your supervisor before going to work. Do not leave for work until you have spoken with someone at the office.

3. Always contact your roommate and one or more of the numbers below to let us know where you are and that you are safe.

4. Call your parents to let them know where you are and that you are safe. 5. If you cannot make a long distance call from wherever you are, ask a roommate or friend to call your

parents for you.

At any time during a pending or actual emergency, students should contact one of the following people for instructions:

Public Safety Emergency 202-885-3636 SPExS Main Office 202-895-4900 AU Information Line 202-885-1100

The most important thing to remember in an emergency is to not panic. Panic will keep you from thinking clearly and from using sound judgment. Remain calm and think through the steps you will need to take. The University is taking all necessary steps to insure your safety. School of Professional & Extended Studies students must follow American University policy. If the University cancels additional classes and activities, then SPExS classes and activities are also cancelled. If you have any questions about status of classes, please call the School of Professional & Extended Studies at: 202-895-4900. In addition, in an emergency situation, regardless of the seminar or internship schedule, students should not go downtown unless notified by their professor that they should do so. Students who would like counseling or who just need someone to talk to may contact the University Counseling Center at 202-885-3500. Your safety and welfare are at the very top of our list of priorities. We have taken, and will continue to take, every necessary precaution to ensure that you are safe and that you are provided with the most up-to-date information. Please be sure to check your american.edu email account daily and read any messages from the School of Professional & Extended Studies or AU administration. This is sometimes the only means by which important information is communicated, and it can often answer many of your questions. Feel free to forward any of these messages to your parents or home school representatives. If anyone has questions or concerns not addressed in the american.edu emails or through voice mail, please feel free to contact us directly and we will do our best to address them.

If you ever have any issues, concerns or just want to talk, please remember that the faculty and staff of the School of Professional & Extended Studies are here for you. Feel free to contact us anytime!

27

Crime Prevention Tips:

General Safety Tips

Program Public Safety’s emergency number 202-885-3636 into your cell phone.

Be aware of your surroundings.

Travel in groups at night whenever possible, especially when walking.

Use lighted walkways and thoroughfares, even if it means going out of your way.

Walk briskly, with your head up, and with assurance. Do not walk in brush-covered areas or against buildings.

Do not wear dangling jewelry when traveling into the city. Keep purses, backpacks, and money belts close to the body, and do not leave them unattended.

Do not struggle if someone attempts to take your property.

In Your Residence

Lock your room door at all times, whether the room is occupied or not (e.g., while you are sleeping). Many victims of burglaries have been out of their rooms for only minutes or were down the hall a short distance from their room when the burglaries occurred.

Report doors propped open—they increase vulnerability to crime. If you find an interior or exterior dorm door propped open, call a resident assistant and close the door.

Lock cash, credit cards, jewelry, and other valuables in a drawer or trunk and take these valuables with you during school breaks. Be careful not to leave clothing and other property

unattended in lounges or laundry rooms.

Safety When Coming and Going

Lock your bicycle with a high-security lock.

Park your vehicle in a well-lit and populated area. If this is impossible, scan the area before getting into or out of your vehicle. Know your surroundings!

Get into your vehicle briskly, quickly, and confidently.

Avoid becoming too absorbed with the task at hand, such as keeping your head down at the key lock, occupying yourself with bags, books, or keys; staying alert can help prevent your becoming a target for crime.

Keep keys in hand to avoid unnecessary delay upon reaching your car.

Plan ahead, always, even if you are late or in a rush.

Travel by way of the university shuttle whenever possible. Shuttle service is offered to the Tenleytown Metro Station, the Tenley Campus, and the Washington College of Law. Student-

sponsored shuttle service (AUTO) offers various runs to other locations.

Report Suspicious Activity or Persons Report suspicious incidents, activities, or persons to hall staff and to Public Safety immediately at 202-885-3636. Instant crime reporting or reporting suspicious behavior as soon as possible is essential in reducing campus crime and in assisting Public Safety in promoting campus safety. Never hesitate to contact Public Safety with any suspicion regarding your own or someone else’s safety. We strongly urge you to program your cell phone with Public Safety’s Emergency number: (202) 885-3636.

28

Campus Dining and Food Options The Terrace Dining Room (TDR) (the main dining hall, located in the lower level of Mary Graydon) During the week, the cafeteria serves breakfast, lunch and dinner. On weekends and holidays, it serves brunch and dinner. P.O.D. Express, Elevation Burger, Global Fresh, Einstein Bros Bagels, and BENE Pizzaria - Mary Graydon Center First Floor

Davenport Coffee Lounge on the 1st floor of the SIS building. Coffees and pastries served in a typical

European café atmosphere.

Eagle's Nest (P.O.D. Market) on the ground level of Butler Pavilion. Snack foods, frozen yogurt, and

Subway sandwiches.

Starbucks coffee shop on the ground level of Butler Pavilion.

MegaBytes Café on the ground level of Butler Pavilion. Haagen-Dazs ice cream, Starbucks coffee, and light

bistro fare including Indian food specials daily.

Mudbox in the basement of Bender Library. Coffee, tea, and pastries.

American Café in the lobby of the Ward Circle Building. Sandwiches, salads, drinks, desserts.

For more information about campus dining options and the hours of operation for each location, please refer to: www.american.edu/ocl/dining

EagleBuck$ and EagleBuck$ Merchants EagleBuck$ is a prepaid, stored-value account that’s part of your AU ID Card that is also a convenient, cashless way to pay on and off campus at the area businesses. Where Can you Use EagleBuck$? EagleBuck$ are included in most meal plans offered at American University. And, as a form of payment, you’ll use your EagleBuck$ at numerous locations around campus – many of the area’s most popular off-campus businesses now accept EagleBuck$. You can also use it to pay for textbooks, school supplies, restaurants, delivery, haircuts and other essential student services, including residence hall laundry machines and law library copiers. EagleBuck$ can also be used at a number of Main campus locations and off-campus eateries, such as Einstein’s Bagels, Subway, the Eagle’s Nest convenience store, or the Mega Bytes Café. How to Load Money onto Your Card You can load funds onto your card at Student Accounts, or at the “Value Station” vending machines on campus or by visiting www.eaglebucks.com Your parents/guardians can also add funds to your EagleBucks account by calling the Housing and Dining Programs office at 202-895-3370, or e-mailing eaglebucks@american.edu.

29

If You Lose Your Card If you lose your card, notify the AU ID Card Office located in Housing and Dining Services in Anderson Hall on Main campus. They will deactivate your lost EagleBuck$ card and transfer your balance to a new card. Remember, there is a fee of $20 for getting a new card.

EagleBuck$ Vendors

On-Campus Merchants American Cafe First floor, Ward Circle Building Asian Flavors Tunnel Shops, Butler Pavilion Bene Pizza and Pasta First floor, Mary Graydon Center Campus Store 2nd Floor, Butler Pavilion Davenport Lounge 1st Floor, SIS Building Einstein Brothers Bagels First floor, Mary Graydon Center

Freshii First floor, Mary Graydon Center Global Fresh First floor, Mary Graydon Center MegaBytes Cafe Tunnel Shops, Butler Pavilion The Mud Box Basement, Bender Library P.O.D (Provisions on Demand) (featuring Subway and Red Mango) Tunnel Shops, Butler Pavilion

P.O.D. Express First floor, Mary Graydon Center TDR (Terrace Dining Room) TIGI Boutique Tunnel Shops, Butler Pavilion The University Club First floor, Mary Graydon Center The UPS Store Tunnel Shops, Butler Pavilion

Off-Campus Merchants Angelico Pizzeria 4529 Wisconsin Ave. NW 202-243-3030 Booeymonger’s (Friendship Heights) 5252 Wisconsin Ave. NW Cava Mezze Grill 4237 Wisconsin Ave. NW 202-695-8115 Chipotle 4301 Wisconsin Ave. NW 202-237-0602 CVS (Tenleytown-24 hrs) 4555 Wisconsin Ave. NW 202-537-1587 Domino’s Pizza 4539 Wisconsin Ave. NW 202-362-7500 Manny & Olga’s 1641 Wisconsin Ave. NW 202-337-1000

Murasaki 4620 Wisconsin Ave. NW 202-966-0023 Papa John’s Pizza 4656 Wisconsin Ave. NW 202-BIG-PAPA Pizza Boli’s 4903 Wisconsin Ave. NW 202-244-2800 Robeks Fruit Smoothies 4253 Wisconsin Ave. NW 202-244-1784 Satay Club 4654 Wisconsin Ave. NW 202-363-8888 Spring Garden 4916 Wisconsin Ave. NW 202-363-1698 Subway Sandwiches 4441 Wisconsin Ave. NW 202-537-6061

Supercuts 4561 Wisconsin Ave. NW 202-244-4165 Tenley Nails 3919 Windom Place NW 202-362-6245 Wagshal’s Deli 4844 Massachusetts Ave. NW 202-363-5698 Wagshal’s Market 4845 Massachusetts Ave. NW 202-363-0777 Whole Foods Market 4530 40th St. NW 202-237-5800 Wingos 3207 O Street NW 202-338-2478 Z Burger 4321 Wisconsin Ave. NW 202-966-1999

30

Vending Machine Locations

Anderson Hall

Leonard Hall

McDowell Hall

Katzen Arts Center

Ward Circle Building

Dining Dollars Dining Dollars are a currency that is stored on your AU ID card and can be used only at on campus food vendors. Many on campus vendors will provide a discount for using Dining Dollars. Dining Dollars will roll over from Fall to Spring semester, but expire every May at the end of classes. For more information on Dining Dollars, visit: www.eaglebucks.com and click on the “Dining Dollars” tab at the top.

31

Living in Washington, D.C. Getting Around D.C.: The answer to most things American can be traced to our nation’s capital, Washington D.C. It is not only the home to our nation’s leaders but home to a thriving international city filled with cultural offerings that can be the finest in the world. For those of you who have never visited our nation’s capital, here is a short orientation for you:

Washington is divided into four quadrants, Northwest (where AU is located), Northeast, Southwest, and Southeast. The Capitol (where the House of Representatives and the Senate meet) is at the center of these quadrants. North Capitol and South Capitol Streets divide the city into east and west, The Mall (the lawn area lined by the Smithsonian Institution buildings) and East Capitol Street divide the city into north and south. Starting at the Capitol, the streets are arranged like a grid with the numbered streets running north and south and the lettered streets running east and west. The letters and numbers ascend as you move away from the Capitol in any of the four quadrants. The main avenues, which are named for states, run diagonally across the city. If you know where you are and where you need to go, you can usually count the blocks to see how far you must travel.

32

The Potomac River forms the southern border of this diamond shaped city, and depending where you are located vis-à-vis the Capitol, you’ll find yourself in one of four quadrants: NW, NE, SE and SW. Streets that run east to west are labeled alphabetically (A, B, C) in relation to the National Mall. Remember the streets follow the Roman alphabet, so do not let the missing “J Street” throw you off. After W St., east-west streets take on two-syllable names, then three-syllable names then the names of trees and flowers. Street running north and south are numbered (1st, 2nd, 3rd) with the numbers increasing the farther you travel from the capital.

Metro American University’s campus is a few blocks or a short shuttle ride from the Tenleytown-AU station of the Metrorail (Metro) Subway system. The Tenleytown station is on the Red Line, one of five lines that serve the Washington, D.C./suburban Maryland/northern Virginia metropolitan area. If you need to transfer to one of the other Metro lines, you can do so at several stations. For example, at Metro Center you can transfer to the Orange or Blue Lines and at Gallery Place you can switch to the Yellow or Green Lines. All Metro stations have maps of the system as well as listings of the fares from that station to any other station in the system. You need to purchase a SmarTrip or fare card to use the Metrorail system. The card machines are located in all Metro stations, each with instructions. Make sure you have crisp dollar bills. The machines will not accept bills that are crumpled, torn or folded. They will only accept $1, $5, $10, $20 bills, and coins (including $1 presidential coins). The blue machines also accept credit cards. Cards are good for an unlimited time; you just need to pay attention to how much money is still on your card. If you find there is not enough money on your card to pay for your trip, use the exit-fare machine to add more. You may also choose to purchase a SmarTrip card during your time in Washington. These cost $10 ($2 for the card, and $8 pre-load fare money) and can be purchased at any Metro station, at the AU Bookstore, or from CVS. You can add money to your card at the blue machines in every station or online through http://www.wmata.com/fares/smartrip/. Using a SmarTrip Card saves you $1 per ride on Metrorail and there are a few additional benefits to using it:

It is an electronic card, making it is easier and faster to get through the stalls to enter the Metro system.

It automatically handles transfers from metro to bus, bus to bus, etc.

If you lose your card, you can get your card and the money replaced (Note: this is only possible if you register your SmarTrip card online after purchase).

It is also beneficial if you take the bus. The bus fare is $1.80 if paying with cash, but is $1.60 when using the SmarTrip card. The bus driver also cannot make change, so without the SmarTrip, you must always have exact change on you.

The hours for Metrorail are 5:00 a.m. to midnight, Sunday through Thursday; 7:00 a.m. to 3:00 a.m. Friday through Saturday. These times are approximate; it is best to check each station's posted operating hours. For Metro route and schedule information, call 202-637-7000 or see the website at www.wmata.com. This website is also useful when planning your trip – the left-hand side of the home page allows you to enter information about your trip, and from that information, it will tell you how to get from one place to another, what times the bus/metro comes, and how much the total trip will cost.

33

Some of the places you might visit frequently are listed below with their closest Metro stops: Capitol Hill - Union Station (Red Line) or Capitol South (Orange/Blue Lines) National Airport (DCA) - National Airport (Blue/Yellow Lines) National Zoo - Woodley Park-Zoo (Red Line) or Cleveland Park (Red Line) The Shops - Metro Center (Orange/Blue Lines and Red Line) The National Mall - Smithsonian (Orange/Blue Lines) DC Convention Center - Metro Center (Orange/Blue Lines and Red Line) Nationals Stadium – Navy Yard (Green Line) Pentagon - Pentagon (Blue/Yellow Lines) Union Station - Union Station (Red Line)

Remember this tip: Stand to the right on the escalator and walk to the left!

Metrobus When Metrorail can't get you where you need to go, Metrobus surely can. Several bus lines run near Tenleytown and the American University Campus. The M4 bus travels along Nebraska Avenue and stops in front of the campus on the way to Sibley Hospital. The M4 runs Monday through Saturday until 8:30 p.m. During rush hour it runs every 15 minutes; otherwise it runs every 30 minutes. The N2 line also runs during the weekdays, stopping in the same place as the M4 on Nebraska Ave., but goes down to Farragut Square in one direction, and Friendship Heights in the other. The N4 (weekdays) and N6 (evenings and weekends) line runs the same route south of campus to Farragut Square as the N2 line, but heads to Friendship Heights by way of Massachusetts and Western Avenue in the other direction. The number 31, 32, 36 buses run along Wisconsin Avenue approximately every 15 minutes, every day from about 4:40 a.m. until about 2:30 a.m. On the west side of Wisconsin Avenue, the 30s buses marked Naylor Road, Foggy Bottom, and Southern Avenue Station take you south to Georgetown or Capitol Hill. While Capitol Hill is also accessible by Metrorail (which is usually quicker than the bus), Georgetown does not have a Metro Station, so the southbound 30s buses are your best bet. It takes about 20 minutes to travel from Tenley Campus to Georgetown. There is a shuttle running from Dupont Circle South to Georgetown and Rosslyn Metro stop, however, you must have a SmarTrip in order to qualify for transfer fares.

Transfers If your trip requires a transfer between bus lines or from Metrorail to bus, you may do so at little extra cost by using a SmarTrip card. If you need to transfer from Metrorail to a regular bus, you may do so within the entire metropolitan area by using your SmarTrip card. As stated before, the use of a SmarTrip card will make all transfers fees automatic. Bus to Bus transfers within 2 hours are free.

ZIPCar: American University has several ZIPCars, located near Tenleytown and Main campus. You can sign up for a ZIPcar membership and rent a car by the hour, including gas & insurance. Find out more at www.zipcar.com

34

Map of Washington, D.C. Metro

35

Washington D.C. Metro Shopping Guide Bed Sheets, Pillows, Comforters TJ Maxx: 4350 Jenifer St, N.W. Washington, DC Directions: Take the Metro to the Friendship Heights Station. It is behind the Mazza Galleria Shopping Mall. Bed, Bath and Beyond: 709 7th Street NW Washington, DC Directions: Take the Red Line to Gallery Place/China Town. It is right next to Regal Cinemas and the Verizon Center. Marshalls: 3100 14th Street NW Washington, DC Directions: Take the Green Line to the Columbia Heights station. Marshalls is located on the first floor in the DC USA Shopping Complex. Bed, Bath and Beyond: 3100 14th Street NW Washington, DC Directions: Take the Green line to the Columbia Heights station. Bed, Bath and Beyond is located on the second floor in the DC USA Shopping Complex.

Residential Hall Room: Organizational Needs The Container Store: 4500 Wisconsin Avenue NW Washington, DC Directions: Take the AU Shuttle to Tenleytown and cross Wisconsin Avenue. The Container Store is right by the Metro Station and Best Buy. Staples: 6800 Wisconsin Ave NW Chevy Chase, MD Directions: Take the Red Line to Bethesda station. As you exit the station, take a right passing the Hyatt and walk straight for about ten minutes. Staples will be to your right. Staples: 3100 14th Street NW Washington, DC Directions: Take the Green Line to the Columbia Heights station. Staples is located in the DC USA Shopping Complex.

Appliances (Radios, Clocks, Phones, Computers) Best Buy: 4500 Wisconsin Ave. NW Washington, DC Directions: Take the AU Shuttle to Tenleytown and cross Wisconsin Avenue. Best Buy is right by the Metro Station and The Container Store.

Furniture (Lamps, Chairs, Desks) Target: 3100 14th Street NW Washington, DC Directions: Take the Green Line to the Columbia Heights station. Target is located in the DC USA Shopping Complex. Target: 5700 Bou Ave Rockville, MD Directions: Take the Red Line to Rockville station. As you exit the station, walk south down Wisconsin Ave/Rockville Pike until Bou Ave and take a left. The Target is also accessible by driving down Wisconsin Ave from Tenleytown. Crate and Barrel: 4820 Massachusetts Avenue NW Washington, DC Directions: Exit the Glover Gate (North Side of campus) and take a left onto Massachusetts and continue for about 10 minutes. It will be to your left.

Pharmacies Rite Aid: Foxhall Square, 3301 New Mexico Avenue Washington, DC Directions: Start at the cross section of Nebraska Avenue and New Mexico Avenue, by the SIS building. Walk down New Mexico Avenue. Located in the Foxhall Square Mall on your left, it will be about a 5 minute walk.

36

CVS: 4851 Massachusetts Avenue NW Washington, DC Directions: Exit the Glover Gate(North Side of campus)and take a left onto Massachusetts and continue for about 10 minutes. The CVS pharmacy is on the right side, in the small shopping center (next to the AU Law School). OR Take the Red Route School shuttle from the Katzen building. CVS: 4555 Wisconsin Avenue NW Washington, DC Directions: Take the AU shuttle to Tenleytown. Walk past the metro station, take a right on Wisconsin Avenue and pass the Payless Shoe Source and Domino’s Pizza. CVS will be on your right.

Grocery/Food Stores Eagles’ Nest: Main Campus, in the Tunnel Washington, DC Whole Foods Market: 4330 48th Street NW Washington, DC Directions: Take the AU Shuttle to Tenleytown. You will see Whole Foods on your right as soon as you get off the shuttle. Safeway: 4203 Davenport Street NW Washington, DC Directions: Take the AU Shuttle to Tenleytown. Walk 10 minutes down Wisconsin Avenue (towards Domino’s Pizza). Safeway is behind the Volvo car dealership on the left. Giant: 5463 Wisconsin Ave. NW Chevy Chase, MD Directions: Take the Metro to Friendship Heights station. OR Walk toward Tenleytown-AU Metro Station. Walk 20 minutes down Wisconsin Ave. into Friendship Heights, past The Cheesecake Factory and J.Crew.

Shopping Malls Chevy Chase Mall: 5335 Wisconsin Avenue NW Washington, DC Directions: Take the Metro to the Friendship Heights station. Take the Chevy Chase Mall exit. Stores: Pottery Barn, T-mobile, J. Crew, Ann Taylor Loft Fashion Center at Pentagon City: 1100 S. Hays Street Arlington, VA Directions: Take the Metro to the Pentagon City station. One of the exits takes you right into the mall (the other takes you to a few more stores). Stores: Macy’s, GAP, Nordstrom, Sam Goody, Disney Store, and more than 50 others. Mazza Galleria: 5333 Wisconsin Avenue NW Washington, DC Directions: Take the Metro to the Friendship Heights station. One of the exits takes you right to the mall. Stores: Neiman Marcus, Saks Fifth Avenue, TJ Maxx Montgomery Mall: 7101 Democracy Boulevard Bethesda, MD Directions: Take the Metro to the Grosvenor station, and then take a Ride-On bus No. 47 toward the mall. Stores: Old Navy, GAP, Banana Republic, Armani Exchange White Flint Mall: 11301 Rockville Pike North Bethesda, MD Directions: Take the Metro to White Flint. Take a “White Flint” shuttle bus, which takes you directly to the mall Stores: Gap, Borders, Bloomingdale’s, Lord & Taylor Georgetown Park: 3222 M Street NW Washington, DC Directions: Take the AU shuttle to Wisconsin Ave/ Tenley Campus. Then take any even numbered 30 bus to Wisconsin Ave. and M St. Stores: J. Crew, Abercrombie & Fitch, Polo Ralph Lauren, Godiva, Victoria’s Secret

37

Sightseeing & Entertainment Washington, D.C. is an exciting city. During the week, your seminars will introduce you to the people who make things happen. Your internships will take you to the places where those people work. You will be part of the action that is the nation's capital. There is so much to do when you are not studying, so make sure to take advantage of your free time!

Sightseeing The District is rich in history and tradition, from the world-renowned Smithsonian Institution to the U.S. Capitol. Seeing all the city has to offer will take all semester (and longer)! A visit to the Capitol is a necessity. You may avoid the long tourist lines for the Capitol by visiting only the House and Senate Galleries. Tickets for these can be picked up at your Senator’s or Representative’s office the morning of your visit, and if you time it perfectly on the day of an important vote, you may see all of the Senators or Representatives in one place at one time! Your stay in Washington would also not be complete without a stop at the National Archives, which houses the country's most famous documents: the Declaration of Independence, the Constitution, and the Bill of Rights. To see where the Constitution has stood the test of time, you should visit the United States Supreme Court, which is in session two weeks of every month. Both of these stops are near the Capitol. Other interesting stops are the White House, FBI Headquarters, the Holocaust Memorial Museum, and the Bureau of Engraving and Printing. There are also over 15 Smithsonian museums, plus the National Zoo. From the Capitol, you can walk straight ahead down the south side of the Mall and explore the American Indian Museum, then experience the most visited museum in the world: the National Air and Space Museum. Continuing on the same side of the National Mall you can visit the Hirshhorn Museum and Sculpture Garden, the Arts and Industries Building, the National Museum of African Art, the Smithsonian Institution Building (the oldest of all the Smithsonian museums), the Sackler Gallery, and the Freer Gallery. Crossing to the other side of the Mall you can begin your explorations at the National Museum of American History, a must for any history buff. Right next door is the National Museum of Natural History, home to the 45.5-carat Hope Diamond. The last museum stop on the Mall is the National Gallery of Art, which houses everything from sculptures to photographs, architecture to paintings. While the Smithsonian museums are a highlight of Washington, so too are the many monuments that are host to thousands of visitors each year. The Washington Monument seems the most obvious place to start. Other monuments include the Lincoln Memorial, the Jefferson Memorial, the Korean War Memorial, the Vietnam Veterans Memorial, the World War II Memorial and the Franklin Delano Roosevelt Memorial.

Recreation For those of you who enjoy picnics and outdoor sports, Washington has plenty of green fields to accommodate you. Constitution Gardens, between the Washington Monument and the Lincoln Memorial, is the perfect spot for a pleasant walk or a private picnic. These gardens have over 50 acres of tree-shaded lawns and a six acre lake. The Tidal Basin of the Jefferson Memorial is the site of Washington's most famous springtime event, the Cherry Blossom Festival, but can be enjoyed year-round, especially in the warmer months when paddle boats are available for rent.

38

East and West Potomac Parks have a wide variety of playing fields for both spectators and participants. Some of the more unusual sports played there are rugby, polo, and cricket. Excellent baseball, soccer, volleyball, and tennis facilities also can be found there, along with a 26-hole public golf course at East Potomac Park. Rock Creek Park is by far the city's largest park and is one of the largest urban parks in the world. Here you can find anything from horseback riding and golf to jogging paths and tennis courts. There are bike paths running through the park as well, all the way to the monuments along the Rock Creek and Potomac Parkway. This ride is especially beautiful during the warm spring and fall months. Closer to AU you will find Dumbarton Oaks. Here you can tour a nineteenth century mansion and 10 acres of terraced formal gardens.

If you are interested in professional sports, the newly opened Nationals Stadium is the home of our Major League Baseball team, the Washington Nationals. Other stadium excitement is found while watching the Washington Wizards and Washington Mystics play basketball, the Washington Redskins play and football, and DC United play soccer.

Neighborhoods When you tire of the tourist stops and want to see Washington, D.C. the city, you can visit some neighborhoods that offer shopping, nightlife, and some of the best ethnic food around (please see “Dining around D.C.” below for specific details). Adams Morgan runs along Columbia Road, NW, and is referred to as Washington's "United Nations," home to many fine ethnic restaurants and popular nightspots. Chinatown, a small area on G and H Streets between 6th and 8th Streets, NW, is a historic area and home to many Asian restaurants and shops. One neighborhood everyone has heard of is Georgetown. This area has many specialty shops and restaurants that attract visitors day and night. Dupont Circle is also a favorite of tourists and locals alike, boasting dining and shopping for all tastes.

Federal Triangle Metro: Metro Center, Archives Navy Memorial or Federal Triangle. D.C.’s old downtown has much to offer. Tour the Federal Bureau of Investigation building or visit the International Spy Museum. Catch a sporting event or a concert at the Verizon Center and have dinner at an authentic Chinese restaurant in Chinatown. Or better yet, see the “three cornerstones of American legal tradition,” the Declaration of Independence, the Bill of Rights and the Constitution at the National Archives. Federal Triangle captures some of D.C.’s most historical moments. Foggy Bottom Metro: Foggy Bottom This area, originally thought to be built over a swamp, is the home to many national organizations such as the American Red Cross, the Eisenhower Office Building (previously the Old Executive Building), Organization of American States, the State Department and the World Bank. Tours are offered in these buildings but they are seasonal and do require reservations. This is also the metro stop for George Washington University. Be sure to catch the free shuttle at the Foggy Bottom metro stop to a show at the Kennedy Center and to visit the Watergate Complex. Go to the top of these two buildings and you will be at the highest point to view the city in its entirety. There is also a shuttle to Georgetown from the Foggy Bottom Metro stop that only costs fifty cents. Georgetown Metro: Take any bus numbered in the 30’s from Tenley Circle, or transfer from Dupont Circle or Rosslyn Metro)The capitol’s most prestigious neighborhood, this area was where American icons such as John F. Kennedy resided. Georgetown was also the filming location for some of Hollywood’s classic movies. For example, visit the Exorcist steps off of M St. or the C&O Canal.

39

The Mall Metro: Smithsonian, L’Enfant Plaza The 554 ft. tall, Washington Monument is this area’s landmark. Surrounded by the Vietnam Veterans Memorial, Lincoln Memorial, Korean War Veterans Memorial, Constitutional Gardens, FDR Memorial and the Jefferson Memorial, there’s plenty to see during the day and it is beautiful to visit at night. Visit the Smithsonian museums. Also the Mall is where the Native American Museum is located. Noted summer events include a July 4 fireworks display and the Folk Life Festival. Capitol Hill Metro: Capitol South, Union Station. This is Washington’s principal tourist attraction. In the vicinity of the Capitol building you will find the Supreme Court, Library of Congress and the Folger Shakespeare Library, U.S. Botanical Gardens and the Taft Memorial. Upper Northwest Metro: Woodley Park Zoo/Adams Morgan, Cleveland Park Sites to see include the Washington National Cathedral, National Zoo, and the U.S. Naval Observatory. Arlington Metro: the Pentagon, Arlington National Cemetery Visit the largest military cemetery in the U.S. and see the Changing of the Guard or the Kennedy Gravesites. Then catch a free shuttle from Arlington Cemetery to take you to see the Iwo Jima Memorial (Marine Corps War Memorial) where you may be able to see the Marine Corps Tuesday Evening Sunset Parade around 7pm. From this memorial, you also have a nice view of the Pentagon.

40

Dining Around Washington DC Tenleytown Pete’s Pizza

4940 Wisconsin Ave NW (202) 237-7383 Steak ‘n Egg 4700 Wisconsin Ave. NW 202-686-1201 Guapo’s Restaurant 4515 Wisconsin Ave NW 202-686-3588 Chipotle 4301 Wisconsin Ave NW (202) 237-0602 Angelico Pizzeria & Café 4529 Wisconsin Ave. NW 202-234-3030

Yosaku Japanese Restaurant 4712 Wisconsin Ave NW (202) 363-4453 Murasaki 4620 Wisconsin Ave. NW 202-966-0023 Masala Art 4441 Wisconsin Ave NW (202) 362-4441 Z Burger 4321 Wisocnsin Ave. NW 202-966-1999 Satay Club 4654 Wisconsin Ave. NW 202-363-1698

Panera Bread 4501 Wisconsin Ave. NW 202-362-1514 Cava Mezze 4237 Wisconsin Ave NW (202) 695-8115 Nando’s Peri-Peri 4231 Wisconsin Ave NW (202) 821-1312

Spring Valley (AU Law School) Wagshal’s Delicatessen 4855 Massachusetts Ave NW (202) 363-5698

Le Pain Quotidien 4874 Massachusetts Ave NW (202) 459-9141

Tara Thai 4849 Massachusetts Ave NW (202) 363-4141

Friendship Heights Clyde’s of Chevy Chase

5441 Wisconsin Ave (301) 951-9600 Indique Heights 2 Wisconsin Cir (301) 656-4822

Cheesecake Factory 4866 Massachusetts Ave. NW 202-364-0500 Maggiano’s Little Italy 5333 Wisconsin Ave NW 202-966-5500

Capital Grille

5310 Western Avenue (301) 718-7812 Chadwick’s

5247 Wisconsin Ave NW (202) 362-8040

Cathedral Heights Cactus Cantina 3300 Wisconsin Ave NW 202-686-7222 District 2 Bar & Grille

3238 Wisconsin Ave NW (202) 362-0362

2 Amys 3715 Macomb St. NW 202-885-5700 Chef Geoff’s 3201 New Mexico Ave. NW 202-237-7800

Café Deluxe 3228 Wisconsin Ave. NW 202-686-2233

Adams Morgan/Woodley Park Afghan Grill 2309 Calvert St. NW 202-234-5095

Amsterdam Falafel 2425 18th St. NW 202-234-1969

Churreria Madrid 2505 Champlain St. NW 202-483-4441

41

Ghana Cafe 2465 18th St. NW 202-387-3845 Las Canteras Peruvian 2307 18th St. NW 202-265-1780 Lebanese Taverna 2641 Connecticut Ave. NW 202-265-8681

Little India 2623 Connecticut Ave. NW 202-232-5030 Meskerem (Ethiopian) 2434 18th St NW 202-462-4100 Mr. Chen’s Organic Chinese 2604 Connecticut Ave NW 202-797-9688

Pasta Mia 1790 Columbia Rd. NW 202-328-9114 Tono Sushi (Japanese/Sushi) 2605 Connecticut Ave. NW 202-332-7300 Jumbo Slice

2341 18th St NW (202) 234-2200

Bethesda BD’s Mongolian Barbeque 7201 Wisconsin Ave 301-657-1080 Jaleo (Spanish Tapas) 7271 Woodmont Ave 301-913-0003 Levante’s (Mediterranean) 7262 Woodmont Ave 301-657-2441 la Madeleine 7606 Old Georgetown Rd 301-215-9142

Raku (Japanese/Sushi) 7240 Woodmont Ave 301-718-8680 Boloco 4930 Elm St (301) 986-6962 American Tap Room 7278 Woodmont Ave (301) 656-1366 Uncle Julio’s 4870 Bethesda Ave (301) 656-2981

Redwood Restaurant 7121 Bethesda Ln (301) 656-5515 Morton’s the Steakhouse 7400 Wisconsin Ave (301) 657-2650 Daily Grille 1 Bethesda Metro Center (301) 652-6100 Luke’s Lobster 7129 Bethesda Lane (301) 718-1005

Capitol Hill Cafe Berlin (German) 322 Massachusetts Ave NE 202-546-6161 Hunan Dynasty (Asian) 215 Pennsylvania Ave SE (202) 546-6161 Capital Grille 601 Pennsylvania Ave NW, (202) 737-6200

Ted’s Bulletin 505 8th St SE (202) 544-8337 Union Station: Everything from formal dining to a food court - for a complete listing, visit www.unionstationdc.com/restaurants

Congressional Cafeterias Dirksen Cafeteria: Basement, North-Side Dirksen Building The Public Dining Hall: Room S-112, The Capitol Longworth Cafeteria: Room B-223, Longworth Building Madison Cafeteria: 6th Floor, Madison Building Rayburn Cafeteria: Room B-357, Rayburn

Downtown (Farragut, Metro Center, Chinatown) Capital City Brewing Company 1100 New York Avenue NW 202-628-2222 Capital Grille (American) 601 Pennsylvania Ave. NW 202-737-6200 Ceiba (Latin American Fusion) 701 14th Street NW 202-393-3983

Hard Rock Cafe 999 E Street NW 202-737-ROCK Founding Farmers 1924 Pennsylvania Ave NW (202) 822-8783 Jaleo (Spanish Tapas) 480 7th St., NW 202-628-7949

Old Ebbitt (American) 675 15th St. NW 202-347-4800 Tony Chang’s (Chinese) 619 H Street, NW (202) 371-8669 Taberna del Alabardero 1776 I St. NW 202-429-2200

42

Dupont Circle Five Guys 1645 Connecticut Ave. NW 202-328-3483 James Hoban’s Irish Restaurant 1 Dupont Circle NW 202-223-8440 Kramerbooks & Afterwords 1517 Connecticut Ave. NW 202-387-1400

Lauriol Plaza (Mexican) 1835 18th St. NW 202-387-0035 Levante’s (Mediterranean) 1320 19th Street NW 202-293-3244 Malaysia Kopitiam 1827 M St. NW 202-833-6232

Marrakesh Palace (Moroccan) 2147 P Street NW (202) 775-1882 Zorba’s (Greek) 1612 20th St., NW 202-387-8555 Ping Pong Dim Sum 1 Dupont Cir NW (202) 293-1268

U Street

Ben’s Chili Bowl 1213 U Street NW 202-667-0909 Busboys and Poets 2021 14th St NW 202-387-7638

Dukem (Ethiopian) 1114 U St. NW 202-667-8735 Masa 14 (Asian Fusion) 1825 14th St NW 202 328-1414

Etete 1942 9th St NW (202) 232-7600 Oohh’s & Aahh’s 1005 U St NW (202) 667-71

Georgetown Amma Vegetarian Kitchen 3291 M St. NW 202.625.6625 Benihana (Asian) 3222 M St., NW 202-333-1001 Bistro Francais 3128 M St. NW 202.338.3830 Five Guys 1335 Wisconsin Ave NW 202-337-0400 J-Pauls 3218 M St., NW 202-333-3450

Georgetown Cupcake 3301 M St NW (202) 333-8448 Sprinkles 3015 M St NW (202) 450-1610 Farmers Fishers and Bakers 3000 K St NW (202) 298-8783 Martin’s Tavern (American) 1264 Wisconsin Ave. NW 202-333-7370 Kandahar Restaurant (Afghan) 3287 M St. NW 202-337-1941

Moby Dick House Of Kabob 1070 31st St. NW 202-333-4400 Neyla 3206 N St NW 202-333-6353 Old Europe 2434 Wisconsin Ave. NW 202-333-7600 Sequoia (American) 3000 K St NW 202-944-4200 Clyde’s of Georgetown 3236 M St NW (202) 965-1789

43

Area Hotels If you are arriving early, or your parents are coming with you to campus, use the list below to arrange reservations at a hotel convenient to campus. There are many hotels convenient to AU. These hotels are "partners" with AU and typically offer AU visitors special rates: Embassy Suites at the Chevy Chase Pavilion 4300 Military Road, NW Washington, DC 20015 202-362-9300 Holiday Inn, Georgetown 2101 Wisconsin Avenue, NW Washington, DC 20007 202-338-4600 Doubletree Hotel Bethesda 8120 Wisconsin Avenue Bethesda, MD 20814 301-652-2000 Use AU Corporate Account #0560005012 to receive special rates

Marriott Courtyard Chevy Chase 5520 Wisconsin Avenue Chevy Chase, MD 20815 301-656-1500 Marriott, Wardman Park 2660 Woodley Road, NW Washington, DC 20008 202-328-2000 Hilton Garden Inn, Washington/Bethesda 7301 Waverly Street Bethesda, MD 20814 301-654-8111

Suburban area: Bethesda/Chevy Chase, MD Hyatt Regency Bethesda One Bethesda Metro Center (7400 Wisconsin Ave.) Bethesda, MD 20814 301-657-1234 Holiday Inn, Chevy Chase 5520 Wisconsin Ave. Chevy Chase, MD 20015 301-656-1500

Four Points Sheraton, Bethesda 8400 Wisconsin Ave. Bethesda, MD 20814 301-654-1000 Marriott, Bethesda 515 Pooks Hill Road Bethesda, MD 20814 301-897-9400

Georgetown & Downtown Washington Barcelo Washington Hotel 2121 P Street NW 202-338-4600 The Georgetown Inn 1310 Wisconsin Ave NW 202-333-8900 Latham Hotel 3000 M Street NW 202-726-5000

Park Hyatt Washington 1201 24th Street NW 202-789-1234 Savoy Suites Hotel 2505 Wisconsin Ave NW 202-337-9700 The Capital Hilton Hotel 16th and K Streets NW 202-393-1000

44

Days Inn 4400 Connecticut Ave NW 202-244-5600 Grand Hyatt Washington 1000 H Street NW 202-582-1234 J.W. Marriott Hotel 1331 Pennsylvania Avenue NW 202-393-2000 The Renaissance Mayflower Hotel 1127 Connecticut Ave NW 202-347-3000 Omni Shoreham Hotel 2500 Calvert Street NW 202-483-1119 Hilton Embassy Row Hotel 2015 Massachusetts Ave NW 202-265-1600 Washington Hilton and Towers 1919 Connecticut Ave NW 202-483-3000 Washington Marriott Hotel 1919 22nd Street NW 202-872-1500 The Watergate Hotel 2650 Virginia Ave NW 202-965-2300

Hyatt Regency Washington on Capitol Hill 400 New Jersey Ave NW 202-737-1234 Wyndam Bristol Hotel 2430 Pennsylvania Ave NW 202-955-6400 Four Seasons Hotel 2800 Pennsylvania Ave NW 202-342-0444 Georgetown Suites 1111 30th St NW 800-348-7203 Washington Monarch Hotel 2401 M Street NW 202-429-2400 Howard Johnson Premier Hotel 2601 Virginia Ave NW 1-800-950-1363 Westin, Embassy Row 2100 Massachusetts Ave NW 202-293-2100 The Hotel Monticello 1075 Thomas Jefferson St. NW 800-388-2410 Doubletree Guest Suites Hotel 801 New Hampshire Ave NW 202-785-2000

Arlington, Virginia Marriott, Key Bridge 1401 Lee Hwy 703-524-6400

Best Western, Key Bridge 1850 N. Fort Meyers Rd. 703-522-0400

Additionally, Globetrotter Travel can assist you with hotel, airline, and car reservations, and can also arrange special rates. Call 1-800-322-7032 or visit www.globetrottermgmt.com.

45

Directions to American University By Car From northeast of Washington (New York, Philadelphia, Baltimore) Follow I-95 south to I-495 west toward Silver Spring. (See “From I-495” below.)

From northwest of Washington (western PA, western MD) Follow I-270 south. Where I-270 divides, follow the right-hand branch toward northern Virginia. (Do not take the branch toward Washington.) Merge with I-495 (Capital Beltway). (See “From I-495” below.)

From south or west of Washington (northern VA, Norfolk, Richmond, Charlottesville) Follow I-95 north or I-66 east to I-495 (Capital Beltway). Take I-495 north toward Silver Spring. (See “From I-495” below.)

From I-495 (Capital Beltway) Take exit 39 and follow the signs for River Road (MD Route 190) east toward Washington. Continue east on River Road to the fifth traffic light. Turn right onto Goldsboro Road (MD Route 614). At the first traffic light, turn left onto Massachusetts Avenue NW (MD Route 396). Continue on Massachusetts Avenue NW through the first traffic circle (Westmoreland Circle). Continue one more mile to 4400 Massachusetts. The entrance to the Admissions Welcome Center at the Katzen Arts Center parking garage will be on your left.

By Plane Washington’s Ronald Reagan National Airport (DCA)—the airport most convenient to AU—is approximately 30 minutes from campus during rush hour by cab. Washington Metro (subway) trains run daily from National Airport into downtown Washington on the yellow or blue lines. Transfer to the red line at Gallery Place station or Metro Center station in the direction of Shady Grove (Tenleytown/AU station). Dulles International Airport (IAD) is about 45 minutes from campus and Thurgood Marshall Baltimore/Washington International (BWI) Airport is about one hour from campus. All three airports offer shuttle services to major hotels and meeting points in downtown Washington. Shuttle services cost between $15 and $40 one way, depending on your point of origin.

By Train and Metro Amtrak trains regularly arrive in Washington at Union Station. Washington Metro (subway) trains run Monday through Thursday from 5 a.m. until midnight, Friday from 5 a.m. until 3 a.m., Saturday from 7 a.m. until 3 a.m. and Sunday from 7 a.m. until midnight. The closest Metro stop to American University is Tenleytown/AU on the red line.

Shuttle Bus AU provides a free shuttle from the Tenleytown/AU Metro stop to campus. At the Metro station, take the escalator and exit to the east, which is on your left (look for the sign directing you to the AU Shuttle stop). Once at street level, the shuttle stop is just a few yards ahead at the intersection of 40th Street and Albemarle Street. The shuttle runs on a continuous loop and departs every ten minutes. You need no special pass to ride. The shuttle will then be about a 5 minute ride to campus and you will want to exit at the Nebraska Hall stop.

Walking If you choose to walk from the Metro, the main campus is approximately one mile. Heading south on Wisconsin Avenue, turn right on Nebraska Avenue (at the Tenley Campus) and walk until you reach Ward Circle. Turn right at Massachusetts Avenue and cross the street at the Katzen Arts Center.

46

47

Important AU University Telephone Numbers General Numbers Campus Information Line (e.g. snow closings) 202-885-1100 Campus Operator 202-885-1000 Directions & Travel Information 202-885-1170 2FIX (facility repairs/concerns) 202-885-2FIX (2349) Office of Information Technology HelpDesk 202-885-2550

Public Safety Public Safety Emergency 202-885-3636 Public Safety Non-Emergency 202-885-2527

Housing & Dining Programs Housing & Dining Programs 202-885-3370 AU ID Cards (Report lost or stolen cards immediately) 202-885-3775

AU Central Office of the Registrar/Student Accounts 202-885-8000

Student Services Academic Support and Access Center 202-885-3360 Counseling Center 202-885-3500 Center for Diversity and Inclusion 202-885-3651 Student Conduct & Conflict Resolution Resources 202-885-3328 University Computing Center 202-885-2270

Campus Life Bender Library 202-885-3900 Campus Store 202-885-6300 Jacobs Fitness Center 202-885-1600 Kay Spiritual Life Center 202-885-3320 Student Health Center 202-885-3378

On Campus Vendors CapitalOne Bank 202-885-6440 UPS Store 202-885-2030

48

49

A Final Note We do our best to serve you and we are here to help you with whatever you need. If we cannot personally assist you, we can always refer you to someone who can. American University’s Campus will be your home for the next semester and for the next four years. We hope this guide has given you an idea of what to expect, what AU has to offer and what exciting things there are to do in D.C. You are facing a challenging and exciting four years and we are here to help equip you with all the necessary tools to help you face those challenges with certainty. Enjoy the city and enjoy yourself here in the nation’s capital with the Washington Mentorship Program! Below are some tips compiled from real college graduates:

As a College Freshman I Wish I Had Known…

…College time moves so fast. Semesters fly by, friends graduate, and you have to cherish every moment because it will be over before you know it.

…My limits! … I don’t have to know what I’m doing for the rest of my life. …College is a new beginning. …There is a big world out there! Free your mind! …Problems are a college experience, not an AU experience. …It’s okay to stay in for a night. …It’s not always a good idea to room with a friend. …Saying no is okay. …People will accept me for who I am, there is no need to pretend to be someone else. …Relationships with friends will change. …I can be universal - I don’t need to be identified with only one group! …To take advantage of professors and academic advisors. …Freshman forgiveness is a gift, not a tool. …It’s okay to drop a class! …I am here for classes. I should go to each one. …My major will probably change at least once. …I will not be able to read everything I am assigned …My circle of friends will become my family for the next 4 years. …Each semester in college gets progressively more challenging. …Financial management! …Grades don’t always have to be first priority. Other things can take precedence when they have to. …People are really nice, but sometimes you have to take the first step to meet them. …Spend time in the library! …Get out and explore DC as much as possible. …Textbooks are really as expensive as everyone claims! Even used ones. …Time management is the most important skill. …It’s okay (and normal) to be homesick. …Study abroad! …I should call my parents often. …The Freshman 15 is not a joke!! …Eagle Bucks are real money! They will run out! …Administrators are not just locked away in offices…they want to talk to students!

SCHOOL of PROFESSIONALAMERICAN UNIVERSITY • WASHINGTON, DC

EXTENDED STUDIES&