Fall 2020 | Winter 2021 CRG BASIC MEDIATION TRAINING

* Online sessions will be recorded; for credit towards a Basic Mediation Training certificate, participants will need to complete a post-session survey after each session and do all listed between-session work.

CRG is a court-approved program pursuant to the Massachusetts Supreme Judicial Court’s Uniform Rules on Dispute Resolution. Our work is supported by the Massachusetts Office of Public Collaboration, the MA Attorney General’s Face-to-Face Mediation Program, and other donors and funders.

Module Dates* Session content Between session work/practice

A – Collaborative Problem-solving: Approaches to Conflict

11/10, 11/17, 11/24 Tuesdays 4-5:30 (4.5 hours total)

Conflict and difference, de-escalation, impact of culture, collaborative problem solving steps (as participant and intervener)

Reading, individual reflections, pair discussion, coached small group practice Minimum 2 hours’ work documented for certificate

B – Collaborative Problem-solving: Core Communication Skills

12/1, 12/8, 12/15 Tuesdays 4-5:30 (4.5 hours total)

Deep listening, paraphrasing, reframing, summarizing, questions, feelings and needs, self-expression

Individual worksheets, pair practice, coached small group practice Minimum 2 hours’ work documented for certificate

C – Collaborative Problem-solving: Culture, Bias and Power Dynamics

1/19, 1/26, 2/2 Tuesdays 4-5:30 (4.5 hours total)

Impacts of culture, bias awareness, cultural humility, interpersonal and societal power differences, strategies for dealing with these in practical day-to-day

Reading, individual reflections, pair discussion, coached small group practice Minimum 2 hours’ work documented for certificate

D – Mediation (Pre-requisites: Modules A, B, and C)

2/16, 2/23, 3/2, 3/9, 3/16

Tuesdays 4-5:30 (7.5 hours total)

Mediation process, working through stages of process, impasse, ethics, challenging dynamics, issues, learning more

Video review, reading, individual/pair practice, coached small group practices Minimum 10 hours’ work documented for certificate

E – Volunteer Mediation with CRG (Pre-requisites: Modules A, B, C and D; or equivalent)

3/23, 3/30 Tuesdays 4-5:30 (3 hours total)

Community mediation, MA courts & our work, Supreme Judicial Court requirements, small claims mediation and other opportunities, next steps

Application (optional)

Fall 2020 | Winter 2021 CRG BASIC MEDIATION TRAINING

Features:

✓ Online format, with individual, pair and small group coached practice sessions; lively lectures and discussion; hands-on, practical focus

✓ Sign up for one or two modules, or the whole series (includes certificate, meets or exceeds Basic Mediation Training criteria set by Massachusetts Supreme Judicial Court’s Uniform Rules of Dispute Resolution)

✓ Experienced, caring trainers and coaches ✓ Mediation manual and resources for continuing practice (including possible

apprenticeships with CRG’s voluntary mediator roster) ✓ Attorney and social worker continuing education credits (MA CAFL and VT CLEs, MA

CECs – approval pending)

Fees: Payments may be made by check or money order (made out to “CRG” and mailed to CRG – Basic Mediation Training, P.O. Box 931, Greenfield MA 01302) or submitted online at our website.

Scholarship assistance may be available, and flexible payment plans are possible (contact dlynangale@crg-collab.org). Accessibility is important to us – we welcome requests and questions, and will do our small non-profit best to accommodate and welcome all individuals’ participation in this training in ways that work for them. We particularly welcome persons of color, mixed socio-economic levels and backgrounds, and differing abilities and genders/sexual orientations to join us.

Registration Notes: • We ask that if you register for a module, you plan to attend all sessions and actively participate

in between-session work; we will do our best to work with you to address technical issues, unexpected absences or other challenges that may get in the way of your being present (please let us know as quickly as you’re able, if issues come up.)

• While online sessions may include larger groups, between-session practice and roleplay groups will be limited to 2-4 individuals per session, resulting in good one-on-one time with peers and experienced coaches and trainers. Minimum registration is required for us to run this training (but we’ve never had to cancel this training for lack of interest!).

Basic Mediation Training • Early registration $795 (registration and payment of $50 deposit prior to 10/17)

• Regular registration $845 (after 10/17)

Modules A, B or C • $175 each