Embed Size (px)
DESCRIPTION
Fast Read Employee Experience (FREE). Teresa Cochran Operational Experience/Lessons Learned Program Manager UT-Battelle, LLC / Oak Ridge National Laboratory Sept. 13, 2011. Objective - Fostering a Learning Culture. ORNL Operational Experience/Lessons Learned Improvement Initiative. - PowerPoint PPT Presentation
Citation preview
Fast Read Employee Experience (FREE)
Teresa CochranOperational Experience/Lessons Learned Program Manager
UT-Battelle, LLC / Oak Ridge National Laboratory
Sept. 13, 2011
2 Managed by UT-Battellefor the U.S. Department of Energy
Objective - Fostering a Learning Culture• Share Operational Experiences/Lessons Learned (OE/LL) at the “point of need”• Share low-level events as “free lessons”• Measure the effectiveness
Modify OE/LL Dbase to capture “Fast Read Employee Experience” (FREE) Quick, real-time information sharing Captures “short” title and message “Point of need” distribution to pre-populated lists, (includes user’s organization and/or individuals) Easy to integrate with other systems (OE/LL, MOS, Recalls/Notifications,Dir/Div websites, etc.) Monitor effectiveness
ORNL - Leveraging Existing Processes and Tools
ORNL Operational Experience/Lessons Learned Improvement Initiative
3 Managed by UT-Battellefor the U.S. Department of Energy
Fast Read Employee Experience (FREE)
Potential Distribution
Directorate Mgmt; Line Managers
Subject Matter Experts; Other key roles (Safety Officers, Environmental Protection Officers, Safety Regulatory Officer, etc.)
Work Planners; Crafts; Facility Managers
Researchers; Lab Space Managers; Students
Other targeted lists
Objective: Employees share real-time operating experiences to the point-of-need using ‘self-serve’ FREE tool
Delivery via Email
and/or FYR
FREE entry points with auto-distribution:
• OE/LLP • Mgmt Observation Sys• ORNL homepage Index• S/CI• Division websites
Initiate Selected
Distribution
Pushing data to the “point of need”
4 Managed by UT-Battellefor the U.S. Department of Energy
5 Managed by UT-Battellefor the U.S. Department of Energy
Insert FREE Lesson Option for Recalls/Notifications.
Recalls & Notifications - Interface with FREE
FREE messaging on Recalls & Notifications would provide a quick way of
relaying information to staff who work with materials or
tools affected.
Insert FREE Option in the FREE title for sharing.
Management Observation System (MOS) - Interface with FREE
6 Managed by UT-Battellefor the U.S. Department of Energy
Insert FREE Lesson Option for Work Control POCs.
Work Control POC Tools/Page - Interface with FREE Lessons
Division has a “POC Tools” page to relay information to Work Control POC’s that might be useful during work planning, control and evaluation.
7 Managed by UT-Battellefor the U.S. Department of Energy
8 Managed by UT-Battellefor the U.S. Department of Energy
Demo after showing entry page.
