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• Howtoanalyzeyouraudience(s)toobtainthepropertoneandvoiceforthewriting• WhatonebasicwritingstructureshouldbeappliedtoallCAPAinvestigations• Theroleoftechnicalinformationwithinadocument,andhowthisinformationshouldbepresented
Visitwww.FDARecordkeeping.comorcall(888)838-5578
FDARecordkeeping,DangerousDocumentsandWritingforCompliance™
Nov.13–14,2013•DoubletreeBethesdaHotel•Bethesda,MD
It’s no longer enough to set up an effective FDA documentation program. Thanks to productliability lawyers, documentation also needs to be defensible … from criminal actions aswell as lawsuits. Learn what you need to know about establishing and maintaining an FDA-compliantdocumentation system, including:
Duringthisworkshop,youwillnotsitbackandpassivelylistentoalecture.
Instead,youwillbedividedintoteams,andthroughcasestudies,roleplaying,real-lifeexamples,andexercises,you’lldiscoverhowtoensurethatyourwrittencorrespondencereflectsyourcomplianceinitiatives.
John AvellanetManagingDirector&PrincipalCeruleanAssociatesLLC
Nancy SingerPresidentCompliance-AllianceLLCFormerAttorney,USDepartmentofJustice
John (Jack) GarveyFounderComplianceArchitectsLLC
60 YEARS COMBINED EXPERIENCE!
Visitwww.FDARecordKeeping.comorcall(888)838-5578
FDA Recordkeeping, Dangerous Documents and Writing for Compliance™Nov.13–14,2013•DoubletreeBethesdaHotel•Bethesda,MD
DAyONe8:30 A.M. – 9:00 A.M. REGISTRATION AND CONTINENTAL BREAkFAST
9:00 a.m. – 10:00 a.m. FDA Records & Documents: What’s Really Required?• Keyprovisionsofthelaw.• Buriedrequirementsintheregulations.• Guidances—whatyoudon’tknowwillhurtyou.• Warningletters—morehiddenrequirements!• Exercise:Attendeesdetermineifarecordkeep-
ingstatementisahiddenregulatoryrequirement.SPEAkER:JOhN AvELLANET
10:00 a.m. – 10:30 a.m. FDA’s hidden Agenda for Record Integrity• FDAinspections—questionsFDAinvestiga-
torsasktofindgapsinyourdocumentsanduntrustworthyrecords.
• FDAwarninglettersanalysis• FDAenforcementactions—whohastheFDA
prosecutedandenjoined?• FDAconcerns—digitalvpaperrecords.• Exercise: AttendeesactasFDAinvestigators
inthreedifferentcasestudies.SPEAkER:JOhN AvELLANET
10:30 A.M. – 10:45 A.M. BREAk
10:45 a.m. – 11:10 a.m. Dangers of Working in the Drug and Device Industry• Whyfirmsaresubjecttoscrutiny.• Role play —Techniquesthatlawyersandthird
partiesusetotwistthemeaningofwords.• Whoinacompanycanbeheldcriminallyliable
forfailuretocomplywithrequirements?• HowwilltheFDAdeterminewhoisresponsible
forwhichactivity?• Self-analysis—Attendeesdeterminetheir
personalexposure.SPEAkER: NANCY SINGER
11:10 a.m. – 12:00 p.m. Company Communication: Who’s Reading Your Documents?• Areyourdocumentscommunicatingwhatyour
readerneedstoknow?• Pointstoconsiderwhenwritingdocumentsfor
internalaudiences.• Exercise: Howemployeesgetburnedwhen
writingdocumentsforexternalaudiences.SPEAkER: NANCY SINGER
12:00 P.M. – 1:00 P.M. LuNCh
1:00 p.m. – 1:30 p.m. Records as Evidence – how it Can help or hurt You• Exercise: Differentiatingbetweenfactsand
opinions.
• Whoshouldwriteopinionsonregulatoryissuesandwhoshouldsticktothefacts.
• Role play—Howinformalopinionscanbeintroducedasevidence.
SPEAkER: NANCY SINGER
1:30 p.m. – 2:00 p.m. Creating Documents That Will Tell the Company’s Compliance Story • Exercise: Distinguishingbetweensupported
andunsupportedstatements• Complaints—capturingkeyinformation.
SPEAkER: NANCY SINGER
2:00 P.M. – 2:15 P.M. BREAk
2:15 p.m. – 3:00 p.m. Creating Documents that Tell the Company’s Compliance Story (continued)• CAPA—theinformationthatFDAwantsto
seeinyourfiles.• Writingdocumentsintheactivevsthepassive
voice.• Exercise:Howtowritemeetingminutes.
SPEAkER: NANCY SINGER
3:00 p.m. – 4:00 p.m. What to Toss, What to keep and For how Long• Briefreviewofaretentionscheduletool.• Processforsortingthroughwarningletters
tofindhiddenrequirementsonhowtheFDAwantsyoutokeepyourrecords.
• Understandwhat“minimum”retentiontimereallymeans.
• Exercise: HowtoprepareanFDArecordsretentionschedule.
SPEAkER:JOhN AvELLANET
4:00 p.m. – 5:00 p.m. SOPs and Policies: under-standing Exactly What the FDA Wants to See for “Records as Proof”• IdentifyingrecordsineverySOP.• Goodrecordkeepingpractices.• Longtermarchivalanddestruction.• Exercise:ReviewanSOPtofindtheproofan
FDAinvestigatorwouldexpecttoseeiftheSOPwerefollowed.
SPEAkER:JOhN AvELLANET
DAy28:30 A.M. – 9:00 A.M. CONTINENTAL BREAkFAST
9:00 a.m. – 10:00 a.m. Sponsors, Purchasers, and Supplier Records — What to Include• Recordsrequiredtodemonstrateoversight.• Supplierdossiers—therecordsofsupplier
oversightthattheFDAexpectstoseeunderFDASIA.
• Dealingwithdataintegrity/Part11atsupplier.
• Exercise: FDArecordkeepingquestionstoaskyourcriticalsuppliers.
SPEAkER: JOhN AvELLANET
10:00 A.M. – 10:15 A.M. BREAk
10:15 a.m. – 11:00 a.m. What to do When You Encounter Inappropriate Documents• TheproblemswithCyAmemos.• Exercise: Whattodowhenyoureceivean
inappropriateemail.• Discussion: Howtohandlesituationswherein
youdisagreewiththeopinionofyourmanager.SPEAkER: NANCY SINGER
11:00 a.m. – 11:30 a.m. Email and Social Media: The unrecognized Threat• Exercise:Thedangersofwritingpersonal
emailsatwork.• Howcompanieshavegottenburnedwith
inappropriateemails.• Lessonslearnedfromtheinappropriateuseof
socialmedia.• Exercise:Wordstoavoid.
SPEAkER: NANCY SINGER
11:30 a.m. – 12:00 p.m. how to Design a Program for Good Documentation PracticesSPEAkERS: NANCY SINGER AND JOhN AvELLANET
12:00 P.M. – 1:00 P.M. LuNCh
1:00 p.m. – 2:30 p.m. Writing for Compliance™, Part 1: Background & Basics• TheProblemofPoorWritinginFDA-Regulated
Industry.• Exercise Session 1:ProductReleaseDecision.• TheBasics-FocusontheFundamentals/
WritingTips/Concepts.• Exercise Session 2: RegulatorySubmissions.
SPEAkER:JACk GARvEY
2:30 P.M. – 2:45 P.M. BREAk
2:45p.m. – 4:15 p.m. Writing for Compliance™, Part 2: unique Aspects, CAPA, and Tools, Methods and Approaches• UniqueCharacteristicsofandChallengesin
WritingforCompliance.• Exercise Session 3:FDA483ResponseLetter.• UniqueCharacteristicsofandChallengesin
WritingforCompliance(part2).• Exercise Session 4: ConsumerComplaint
InvestigationTechnique.SPEAkER:JACk GARvEY
4:15 p.m. – 4:30 p.m. The Path Forward and Q&ASPEAkERS:NANCY SINGER, JOhN AvELLANET AND JACk GARvEY
4:30 P.M. WORkShOP CONCLuSION
WORkShOP AGENDA
Visitwww.FDARecordKeeping.comorcall(888)838-5578
FDA Recordkeeping, Dangerous Documents and Writing for Compliance™Nov.13–14,2013•DoubletreeBethesdaHotel•Bethesda,MD
• RegulatoryAffairs• QualityAssurance/QualityControl• GMPTechnical/OperationsManagement• engineeringandDesignControlTeams• LegalandComplianceOfficers• ClinicalResearchDirectors• executiveManagement
WhO ShOuLD ATTEND• Drugcompanies• Biotechcompanies• Devicecompanies• Diagnosticscompanies• Supplement/Cosmeticscompanies• Foodcompanies• Tobaccocompanies• OthersregulatedbytheFDA
WhAT FIRMS WILL BENEFIT
ChECkLISTS/WORkShEETS
1. Checklist: A 27-Point FDA Recordkeeping Compliance Self-Assessment
2. An 11-Step Quick Guide to Implementing an FDA-Com-pliant Recordkeeping Program
3. A 6-Minute Weekly FDA Records Review “Cheat Sheet”
4. Checklist: Maintaining Defensible Complaint Records
5. Checklist: Practices that Will Cause Documents to be the Source of Major Problems in Company Files
6. Checklist: Example Supplier Qualification and Monitoring Records to Retain
7. AdvaMed Points to Consider When Preparing for An FDA Inspection Under the QSIT Corrective and Preventive Action System
8. Nine Dangerous Words that Attract the Attention of FDA, Prosecutors and Product Liability Lawyers
9. A 9-point checklist of proofreading suggestions de-signed to eliminate 99% of your errors
POLICY/FORMS1. Policy: Good Documentation and Recordkeeping
Practices
2. Form: FDA Required Record Destruction Form
3. Form: FDA Archived Record Issue & Retrieval Log
ARTICLES1. Article: “Don’t Be Haunted By Your Words”
2. Article: “Building Workplaces Where Documents Reflect Compliance Initiatives”
3. Article: “How to meet FDA Recordkeeping Requirements”
OThER1. FDA’s own records and document control SOP
All attendees will receive a flash drive that includes the following:
ONE-OF-A-kIND TAkE-hOME RESOuRCE EXCLuSIvELY PROvIDED TO ATTENDEES
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Attendee 2: Name Title Email
Attendee 3: Name Title Email
Email address (so you can receive order acknowledgements, updated news, product information and special offers)
Company Information
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Address
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Phone Fax
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I want to attend FDA Recordkeeping, Dangerous Documents and Writing for Compliance™ on Nov. 13–14, 2013 in Bethesda, MD
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LOCATIONS AND HOTEL ACCOMODATIONSToreserveyourroom,callthehotelatthenumberbelow.Besuretotellthehotelyou’rewiththeFDAnewsWorkshoptoqualifyforthereducedrate.Onlyreservationsmadebythereservationcutoffdateareofferedthespecialrates,andspaceislimited.Hotelsmayrunoutofdiscountedratesbeforethereservationcutoffdate.Thediscountedrateisalsoavailabletwonightsbe-foreandaftertheeventbasedonavailability.Thehotelmayrequirethefirstnight’sroomdepositwithtax.Roomcancellationswithin72hoursofthedateofarrivalor“no-shows”willbechargedforthefirstnight’sroomwithtax.
LODgINg AND CONfErENCE VENuE: Nov.13-14,2013DoubletreeBethesdaHotel8120WisconsinAvenueBethesda,MD20814Tollfree:(800)560-7753•Tel:+1(301)652-2000www.doubletreebethesda.comRoomrate:$179plus13%taxReservationcut-off:Oct.21,2013
TuITIONTuitionof$1,797includesallworkshopsessions,workshopwrittenmaterials,twobreakfasts,twoluncheonsanddailyrefreshments.
CANCELLATIONS AND SuBSTITuTIONSWrittencancellationsreceivedatleast21calendardayspriortothestartdateoftheeventwillreceivearefund—lessa$200administrationfee.Nocancellationswillbeaccepted—norrefundsissued—within21calendardaysofthestartdateoftheevent.AcreditfortheamountpaidmaybetransferredtoanyfutureFDAnewsevent.Substitutionsmaybemadeatanytime.No-showswillbechargedthefullamount.IntheeventthatFDAnewscancelstheevent,FDAnewsisnotresponsibleforanyairfare,hotel,othercostsorlossesincurredbyregistrants.Sometopicsandspeakersmaybesubjecttochangewithoutnotice.
TEAM DISCOuNTS Significanttuitiondiscountsareavailableforteamsoftwoormorefromthesamecompany.youmustregisteratthesametimeandprovideasinglepaymenttotakeadvantageofthediscount.Call(888)838-5578fordetails.
fOur EASY WAYS TO rEgISTErOnline: www.FDARecordkeeping.comFax: +1(703)538-7676Phone: Tollfree(888)838-5578(insidetheU.S.) or+1(703)538-7600Mail: FDAnews,300N.WashingtonSt.,Suite200 FallsChurch,VA22046-3431USA
FDA Recordkeeping, Dangerous Documents and Writing for Compliance™Nov.13–14,2013•DoubletreeBethesdaHotel•Bethesda,MD
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