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PanelistsB e n d i x F a s e l , M a r k e t i n g & S a l e s D i r e c t o r
Is in charge of our marketing programs, as well as Account Director to our customers and
business partners throughout the English Caribbean and Central America. Prior to joining
Doble Group, he worked in marketing, sales, finance and operations in a combination of
executive business positions as well as an independent business consultant in a variety of
international markets and industries.
J o r d i A r g o m a n i z , M a r k e t i n g C o o r d i n a t o r
Is in charge of Marketing and Inside Sales with responsibilities for marketing programs,
lead management and sales support to our Account Directors and business partners.
Prior to joining Doble Group, Jordi worked in the areas of marketing, customer service and
sales for several subcontractors handling accounts for companies like Dish Network and
Sprint.
Make Your Sales Motivation Work.com
Ask yourself this Questions Does your sales team know exactly what their goals are and how
they are measured in reference to their sales objectives? Can you demand results if the sales objectives are not aligned with your sales team?
Are you motivating and recognizing your sales team’s performance? Do you need to increase motivation within your sales teams?
Would you like to know your sales team’s performance on real time?
Make Your Sales Motivation Work.com
Some Numbers to Think About! 56% of senior management surveyed felt their company was above average
at appreciation, only 23% of the staff shared that line of thought.
49% said they would leave to a company that recognized their efforts.
63% who don’t feel motivated intend to leave whiting two years.
69% would work harder if they were better recognized.
Only 14% of organizations provide managers with the necessary tools for rewards and recognition.
Sources: McKinsey Motivating people: Getting beyond Money, Aberdeen Report November 2013
Make Your Sales Motivation Work.com
Work.com is a social performance management platform that helps companies align, motivate, and drive performance.
Native to Salesforce.com, link and align all your sales data inside Salesforce within your Sales Department goals as well to each individual sales representative.
No paperwork, up to date metrics, real simple!
Introducing Work.com
Onboard: Onboard new reps quickly and consistently
Align: Set clear quantitative and qualitative goals and align with business objectives and other team members
Coach: Improve results and develop your team members through smart coaching
Motivate: Recognize and reward success
Measure: Analyze team performance and trends. Take action
Make Your Sales Motivation Work.com
Make Your Sales Motivation Work.com
Work.com Success Story
“Seamless integration means that employees can move easily between Work.com
and Facebook as part of their daily workflow. “If you are thinking about the
workplace of the future, you are building one that is social from the ground up,”
says Campos. “The people we’re hiring expect to work together in a flat, peer-
based, social environment. At Facebook, employees are not just accountable to
their managers—but they’re also accountable to each other.”
Make Your Sales Motivation Work.com
Work.com Success Story
“Salesforce.com is providing us with tools to help evolve and enhance our
performance-driven culture at 1-800 Flowers,” said Maureen Paradine, SVP of
HR, 1-800 Flowers. “Being able to recognize and reward our people in the
moment for doing great work keeps them motivated to achieve their goals
and deliver great results.”
Make Your Sales Motivation Work.com
What is new on work.com?
Spring ’15 enables you to use Thanks and Skills features for free, customize your coaching experience, and use more features in the Goals pilot.
Use thanks and skills for Free Access all Work.com Features with
the consolidated add-on Customize coaching to fit your
organization
Do more with enhanced goals (Pilot) Other changes in Work.com
Make Your Sales Motivation Work.com
Use Thanks and Sk i l l s for Free
Recognize your co-workers with custom badges and share your professional expertise for free! Work.com thanks badges and skills are now included for all Sales Cloud users.
Users now have access to all of the thanks functionality (excluding Rewards) for free. They can create, edit, share, and give thanks badges without a Work.com license.
Make Your Sales Motivation Work.comA c c e s s A l l Wo r k . c o m Fe a t u r e s w i t h t h e C o n s o l i d a t e d A d d - O n
The three Work.com feature add-ons (Motivate, Align, and Perform) are now being consolidated into a single add-on that includes Rewards, Feedback, Goals, Coaching, Calibration, and Performance Summaries.
With the Spring ’15 release, users can access the Skills and Thanks features (excluding Rewards) for free, and the other Work.com features are being combined into a single feature add-on.
New customers can only purchase the consolidated Work.com add-on with new pricing. Current customers can keep the add-on they already have, renew their current add-on at the same price, purchase additional add-ons of the same type, or upgrade to the new consolidated version.
Doble Group
w w w. d o b l e g r o u p . c o m
@doblegroup /doblegroup /+doblegroup
Company/doble-group-llc doblegroup /Doblegroup
Follow Us!
Doble GroupDoble Group, LLC is a boutique consulting firm that focuses on improving commercial business results through CRM solutions and the alignment of the organization, its processes and teams for success. We deliver our services through highly customized consulting, training and coaching programs and the world’s #1 CRM technologies.
The World’s #1 CRM Technologies
SALES CLOUD• Grow Sales Revenues• Increase Sales Productivity• Control your Marketing ROI• Improve Customer Satisfaction & Loyalty
MARKETING CLOUD• Social Monitoring• Social Hub• Social Insights• Social Engagement
SERVICE CLOUD• Service and Engage in Social Media• Drive Agent Productivity• Reduce Service Costs• Improve Customer Experience
CHATTER• Collaborate without Boundaries• Get Answers Faster• Brainstorm Ideas• Engage with Key Customers
WORK.COM• Achieve Goals Faster with Real Time
Coaching• Inspire Achievement with Recognition &
Rewards• Manage Performance in Real Time
FORCE.COM• Build Custom Apps 5x Faster at 1/2 the
Cost!• Mobile Apps in your Smart Phone, Tablet
or Laptop
A Portfolio Built Around Your Success!CONFIGURATION, DEVELOPMENT & SUPPORT• Certified Salesforce Consultants &
Developers• Configure, Integrate and Build in
Salesforce with the Right Team and Skillsets
COACHING• Commercial Leadership Team
Transformation Coaching• CRM Adoption Coaching• 1:1 Commercial Leadership Coaching
COMMERCIAL CONSULTING• Commercial Strategy• Best-Practice Process Design &
Enhancements• Translation of processes into Automation
TRAINING• Salesforce User Training• Salesforce Administrator Training• Salesforce Optimization Training• Consultative-Added Value-Solution Selling
Training
QUALIFIED PEOPLE MAKE THE DIFFERENCE!