FIELD EMERGENCY RESPONSE PLANmnpp.com/~/media/Microsites/MNPP/Documents/erp.pdf · 06-09 WITHDRAWN ISSUE DATE: APR 2016 / REV: 2 ... 07-NOVA SCOTIA (NS) AREA .....153 07-01 TELEPHONE

FIELD EMERGENCY RESPONSE PLAN

REGISTERED MANUAL

M&NP ERP Page 2 of 209

CONTENTS CONTENTS ............................................................................................................................................................. 2

00-INTRODUCTION ................................................................................................................................................ 5

00-01 REVISION RECORD ISSUE DATE: FEB 2020 / REV: 15 ............................................................................................. 5 00-02 DISTRIBUTION LIST ISSUE DATE: FEB 2020 / REV: 14 ............................................................................................. 6 00-03 REVISION REQUEST FORM ISSUE DATE: APRIL 2016 / REV: 3 ................................................................................... 7

01-OVERVIEW ........................................................................................................................................................ 8

01-01 ENVIRONMENT, HEALTH & SAFETY POLICY ISSUE DATE: FEB 2018 / REV: 6 ................................................................ 8 01-02 SCOPE & OBJECTIVES OF PLAN ISSUE DATE: APR 2012 / REV: 2 ............................................................................... 9 01-03 FORMAT OF THE PLAN ISSUE DATE: APR 2016 / REV: 3 ........................................................................................ 10 01-04 INCIDENT LEVELS ISSUE DATE: APR 2016 / REV: 4 ............................................................................................... 11 01-05 RESPONSE TEAM STRUCTURE ISSUE DATE: FEB 2018 / REV: 5 ................................................................................ 13 01-06 MUTUAL AID ISSUE DATE: APR 2012 / REV: 2 .................................................................................................... 16 01-07 COMMAND POSTS ISSUE DATE: FEB 2018 / REV: 4 .............................................................................................. 17 01-08 PREPAREDNESS PROGRAM ISSUE DATE: FEB 2017 / REV: 3 ................................................................................... 19 01-09 ADMINISTRATION OF THE PLAN ISSUE DATE: APR 2016 / REV: 2 ............................................................................ 20 01-10 AUDIT PROCEDURES ISSUE DATE: FEB 2020 / REV: 5............................................................................................ 21 01-11 TRAINING & EXERCISES ISSUE DATE: FEB 2020 / REV: 4 ........................................................................................ 22 01-12 GLOSSARY ISSUE DATE: FEB 2020 / REV: 5....................................................................................................... 23

02-INITIAL ACTION/NOTIFICATION ...................................................................................................................... 27

02-01 INITIAL ACTION/NOTIFICATION FLOWCHARTS ISSUE DATE: FEB 2018/ REV: 4 ........................................................... 27 02-02 FIELD EMERGENCY RESPONSE TEAM STRUCTURE ISSUE DATE: APR 2016/ REV: 3 ...................................................... 31 02-03 CRISIS MANAGEMENT TEAM STRUCTURE ISSUE DATE: FEB 2020 /REV: 4 ................................................................. 32 02-04 NOTIFICATION MATRIX – NOVA SCOTIA ISSUE DATE: FEB 2020/ REV: 7 .................................................................. 40 02-05 NOTIFICATION MATRIX – NEW BRUNSWICK ISSUE DATE: FEB 2020/ REV: 6 ............................................................. 43

03-DUTIES & RESPONSIBILITIES ............................................................................................................................ 45

03-01 INCIDENT COMMANDER ISSUE DATE: FEB 2018/ REV: 6 ....................................................................................... 45 03-02 ON-SITE SUPERVISOR ISSUE DATE: FEB 2017 / REV: 5 .......................................................................................... 49 03-03 PUBLIC PROTECTION SUPERVISOR ISSUE DATE: FEB 2017/ REV: 5 .......................................................................... 52 03-04 SAFETY OFFICER ISSUE DATE: FEB 2017/ REV: 3 .................................................................................................. 54 03-05 INFORMATION OFFICER ISSUE DATE: FEB 2018/ REV: 5 ........................................................................................ 56 03-06 LIAISON OFFICER ISSUE DATE: FEB 2018/ REV: 5 ................................................................................................. 58 03-07 ENVIRONMENT OFFICER ISSUE DATE: FEB 2018/ REV: 4 ....................................................................................... 60 03-08 GAS CONTROL ISSUE DATE: FEB 2017/ REV: 0 ................................................................................................... 61

04-STANDARD GUIDELINES .................................................................................................................................. 62

04-01 INVESTIGATION OF COMPLAINTS ISSUE DATE: FEB 2017/ REV: 4 ............................................................................ 62 04-02 RESPONDER SAFETY ISSUE DATE: APR 2012/ REV: 2 ............................................................................................ 63 04-03 EMERGENCY PLANNING ZONE ISOLATION ISSUE DATE: APR 2016/ REV: 3 ................................................................ 66 04-04 SITE-SPECIFIC ERPS ISSUE DATE: FEB 2017/ REV: 3 ............................................................................................ 70 04-05 WITHDRAWN ISSUE DATE: APR 2012 / REV: 2 .................................................................................................... 73 04-06 INCIDENT REPORTING ISSUE DATE: FEB 2020/ REV: 7........................................................................................... 74 04-07 MEDIA RELATIONS ISSUE DATE: FEB 2017/ REV: 4 .............................................................................................. 77 04-08 NEXT OF KIN NOTIFICATION ISSUE DATE: APR 2012/ REV: 2 .................................................................................. 79 04-09 GOVERNMENT ROLES ISSUE DATE: FEB 2020/ REV 8 ............................................................................................ 81 04-10 SAFETY DATA SHEETS ISSUE DATE: FEB 2020/ REV: 8 ........................................................................................... 87

05-FORMS .......................................................................................................................................................... 110


05-01 INCIDENT ISSUE DATE: FEB 2017/ REV: 2 ..................................................................................................... 110 05-02 HEALTH AND SAFETY PLAN ISSUE DATE: FEB 2018/ REV: 1 .................................................................................. 116 05-03 PUBLIC SAFETY ISSUE DATE: FEB 2007/ REV: 1 ................................................................................................. 126 05-04 MEDIA ISSUE DATE: APR 2002/ REV: 0 ......................................................................................................... 135 05-05 GOVERNMENT ISSUE DATE: APR 2002/ REV: 0 ................................................................................................. 136 05-06 CER INCIDENT REPORT FORMS ISSUE DATE: FEB 2020/ REV: 2 ........................................................................... 138 05-07 REFERENCE ISSUE DATE: APR 2002/ REV: 0 ..................................................................................................... 143

06-POST INCIDENT PROCEDURES ....................................................................................................................... 144

06-01 OVERVIEW ISSUE DATE: APR 2016 / REV: 4 .................................................................................................... 144 06-02 RESPONSIBILITY ISSUE DATE: APR 2016 / REV: 3 ............................................................................................... 145 06-03 EMERGENCY CALL-DOWN NOTIFICATION CHECKLIST ISSUE DATE: APR 2012 / REV: 2 ............................................... 146 06-04 PUBLIC ASSISTANCE & SUPPORT ISSUE DATE: APR 2012 / REV: 2 ......................................................................... 147 06-05 CLEANUP & REPAIR ISSUE DATE: APR 2012 / REV: 2 .......................................................................................... 148 06-06 INCIDENT DOCUMENTATION/COMPANY RECORDS ISSUE DATE: APR 2012 / REV: 2 ................................................. 149 06-07 THIRD PARTY INVESTIGATIONS ISSUE DATE: APR 2012 / REV: 1 ............................................................................ 150 06-08 CRITICAL INCIDENT STRESS DEBRIEFING (CISD) ISSUE DATE: APR 2012 / REV: 2 ..................................................... 151 06-09 WITHDRAWN ISSUE DATE: APR 2016 / REV: 2 .................................................................................................. 152

07-NOVA SCOTIA (NS) AREA .............................................................................................................................. 153

07-01 TELEPHONE DIRECTORY ISSUE DATE: JUN 2014 / REV: 4 ..................................................................................... 153 07-02 NS AREA OFFICE ISSUE DATE: FEB 2019 / REV: 11 ............................................................................................ 156 07-03 FEDERAL – LEAD AGENCY & PRIORITY CONTACTS ISSUE DATE: FEB 2020 / REV: 5 ................................................... 157 07-04 FEDERAL – SUPPORTING AGENCY & SVS CONTACTS ISSUE DATE: FEB 2018 / REV: 4 ................................................ 158 07-05 NS – LEAD AGENCY & PRIORITY CONTACTS ISSUE DATE: FEB 2018/ REV: 5 ........................................................... 159 07-06 NS – SUPPORTING AGENCY & SVS CONTACTS ISSUE DATE: FEB 2019 / REV: 4 ....................................................... 160 07-07 WITHDRAWN ISSUE DATE: FEB 2019 / REV: 2 .................................................................................................. 161 07-08 CUSTOMERS ISSUE DATE: SEPT 2014 / REV: 5 ......................................................... ERROR! BOOKMARK NOT DEFINED. 07-09 EMERGENCY EQUIP LIST (NOVA SCOTIA) ISSUE DATE: FEB 2018 / REV: 5 ............................................................... 163 07-10 MUTUAL AID PARTNERS ISSUE DATE: APR 2002 / REV: 0 .................................................................................... 166 07-11 MAINLINE/LATERALS ISSUE DATE: FEB 2017 / REV: 1 ........................................................................................ 167 07-12 MAINLINE ISSUE DATE: FEB 2017 / REV: 5..................................................................................................... 169 07-13 POINT TUPPER LATERAL ISSUE DATE: FEB 2017 / REV: 4 .................................................................................... 171 07-14 HALIFAX LATERAL ISSUE DATE: FEB 2019 / REV: 6 ............................................................................................. 172 07-15 SUPPORT SERVICES ISSUE DATE: FEB 2020 / REV: 5 ........................................................................................... 173 07-16 MEDIA CONTACTS ISSUE DATE: APR 2016 / REV: 2 ............................................................................................ 174 07-17 ENVIRONMENTAL CONSIDERATIONS ISSUE DATE: FEB 2007 / REV: 2 ..................................................................... 175

08-NEW BRUNSWICK (NB) AREA ........................................................................................................................ 179

08-01 TELEPHONE DIRECTORY ISSUE DATE: FEB 2018 / REV: 9 ..................................................................................... 179 08-02 NEW BRUNSWICK AREA OFFICE ISSUE DATE: FEB 2019 / REV: 12 ........................................................................ 181 08-03 FEDERAL – LEAD AGENCY & PRIORITY CONTACTS ISSUE DATE: FEB 2020/ REV: 5 .................................................... 182 08-04 FEDERAL–SUPPORTING AGENCY & SERVICES CONTACTS ISSUE DATE: FEB 2018 / REV: 5 ......................................... 183 08-05 NB – LEAD AGENCY & PRIORITY CONTACTS ISSUE DATE: APR 2002 / REV: 0 .......................................................... 184 08-06 NB – SUPPORTING AGENCY & SERVICES CONTACTS ISSUE DATE: FEB 2017 / REV: 1 ................................................ 185 08-07 PRODUCERS ISSUE DATE: SEPT 2014 / REV: 1 ................................................................................................... 186 08-08 CUSTOMERS ISSUE DATE: FEB 2020 / REV: 3 ................................................................................................... 187 08-09 EMERGENCY EQUIPMENT LIST (NEW BRUNSWICK) ISSUE DATE: FEB 2018/ REV: 8 .................................................. 188 08-10 MUTUAL AID PARTNERS ISSUE DATE: FEB 2007 / REV: 1 .................................................................................... 190 08-11 MAINLINE/LATERAL ISSUE DATE: FEB 2007 / REV: 1 .......................................................................................... 191 08-12 MAINLINE BLOCK VALVES ISSUE DATE: FEB 2020/ REV: 6 ................................................................................... 193 08-13 MONCTON LATERAL ISSUE DATE: FEB 2017 / REV: 5 ......................................................................................... 196 08-14 SAINT JOHN, UTOPIA & ST. GEORGE LATERALS ISSUE DATE: FEB 2020 / REV: 5 ..................................................... 197


08-15 SUPPORT SERVICES ISSUE DATE: FEB 2020/ REV: 7 ............................................................................................ 198 08-16 MEDIA CONTACTS ISSUE DATE: APR 2016 / REV: 3 ............................................................................................ 199 08-17 ENVIRONMENTAL CONSIDERATIONS ISSUE DATE: FEB 2007 / REV: 2 ..................................................................... 202

09 - MAPS .......................................................................................................................................................... 208

09-01 WITHDRAWN ISSUE DATE: APR 2016 / REV: 5 .................................................................................................. 208

09 - MAPS .......................................................................................................................................................... 209

09-02 WITHDRAWN ISSUE DATE: APR 2016 / REV: 5 ............................................................................................. 209


00-01 Revision Record Issue Date: Feb 2020 / Rev: 15

00-INTRODUCTION

00-01 Revision Record Issue Date: Feb 2020 / Rev: 15 This emergency response plan is effective May 1, 2002, the Operations Manager is responsible for updating this plan annually or as required. Any errors or omissions in the plan should be brought to his/her attention. To ensure this copy of the plan remains current, record any revisions you receive on the following record form.

REVISION RECORD Number Date Details 1 July 2002 Document Transmittal No. 1 2 September 2002 Document Transmittal No. 2 3 March 2003 Document Transmittal No. 3 4 July 2004 Document Transmittal No. 4 5 June 2005 Document Transmittal No. 5 6 February 2006 Document Transmittal No. 6 7 February 2007 Document Transmittal No. 7 8 November 2011 Document Transmittal No. 8 9 April 2012 Document Transmittal No. 9 10 November 2012 Document Transmittal No. 10 11 June 2014 Document Transmittal No. 11 12 September 2014 Document Transmittal No. 12 13 April 2015 Document Transmittal No. 13 14 April 2016 Document Transmittal No. 14 15 February 2017 Document Transmittal No. 15 16 February 2018 Document Transmittal No. 16 17 February 2019 Document Transmittal No. 17 18 February 2020 Document Transmittal No. 18


00-02 Distribution List Issue Date: Feb 2020 / Rev: 14

00-02 Distribution List Issue Date: Feb 2020 / Rev: 14

REGISTERED MANUAL #

ASSIGNED TO

MASTER NS OPERATIONS, ADMINISTRATIVE ASSISTANT, MARITIMES & NORTHEAST PIPELINE 01 EHS MANAGER – NER, ENBRIDGE INC. 06 AREA MANAGER, MARITIMES & NORTHEAST OPERATING COMPANY (US) 09 MANAGER OF GAS CONTROL, ENBRIDGE INC. 14 SECRETARY OF THE BOARD, CANADA ENERGY REGULATOR 16 NS AREA SUPERVISOR, MARITIMES & NORTHEAST PIPELINE 17 NS OPERATIONS TECHNICIAN, MARITIMES & NORTHEAST PIPELINE 26 NS OPERATIONS TECHNICIAN, MARITIMES & NORTHEAST PIPELINE 27 AREA MANAGER, MARITIMES & NORTHEAST PIPELINE 28 NB OPERATIONS TECHNICIAN, MARITIMES & NORTHEAST PIPELINE 29 NB AREA SUPERVISOR, MARITIMES & NORTHEAST PIPELINE 30 NB OPERATIONS TECHNICIAN, MARITIMES & NORTHEAST PIPELINE 31 AREA ANALYST, MARITIMES & NORTHEAST PIPELINE 35 NS ADVISOR, LANDS AND ROW, MARITIMES & NORTHEAST PIPELINE 39 NS OPERATIONS TECHNICIAN, MARITIMES & NORTHEAST PIPELINE 41 NB ADVISOR, LANDS AND ROW, MARITIMES & NORTHEAST PIPELINE 42 NB OPERATIONS TECHNICIAN, MARITIMES & NORTHEAST PIPELINE 46 DIRECTOR, FIELD OPS, NORTHEAST REGION, ENBRIDGE INC. 48 DIRECTOR, MARITIMES & NORTHEAST PIPELINE 52 MANAGER OF MEASUREMENT, ENBRIDGE INC. 59 NB OPERATIONS TECHNICIAN, MARITIMES & NORTHEAST PIPELINE 66 NB CORROSION TECHNICIAN, MARITIMES & NORTHEAST PIPELINE 71 NS OPERATIONS TECHNICIAN, MARITIMES & NORTHEAST PIPELINE 72 NS CORROSION TECHNICIAN, MARITIMES & NORTHEAST PIPELINE 73 NB PIPELINER, MARTIMES & NORTHEAST PIPELINE 74 NB OPERATIONS TECHNICIAN, MARITIMES & NORTHEAST PIPELINE 75 EHS SUPPORT SPECIALIST, CANADA EAST, ENBRIDGE INC.


00-03 Revision Request Form Issue Date: April 2016 / Rev: 3

00-03 Revision Request Form Issue Date: April 2016 / Rev: 3 MANUAL

EMERGENCY RESPONSE PLAN

Section Sec Reference & Pages Ref

Page X to X of X NOTE: Please include marked photocopies of the page(s) to be revised, if possible

Use the space provided below to explain the revision recommendations DO NOT REMOVE ORIGINAL PAGES FROM ANY MANUAL

Revision Requested REV # (next # to be assigned)

Date

Recommended by

DESCRIPTION OF REVISION(s) REQUIRED

Submit to Area Manager for Approval (M&NP Fredericton Operations, 26 Alison Blvd., Fredericton, NB E3C 2N3) Approved By Area Manager

Comments Date Approved Forward to Admin Assistant, M&NP, NS Operations, 80 Terra Cotta Drive, New Glasgow, NS, B2H 6A7 Revisions Completed and Ready for Distribution to Manual Holders Approved By Area Manager for Release

Date Approved


01-01 Environment, Health & Safety Policy Issue Date: Feb 2018 / Rev: 6

01-OVERVIEW

01-01 Environment, Health & Safety Policy Issue Date: Feb 2018 / Rev: 6

Enbridge Inc. and Maritimes & Northeast Pipeline highly value the health and safety of our employees, customers and communities. This Environmental, Health & Safety Policy establishes principles to protect and advance the corporation’s essential interests and to fulfill our commitment to people and the environment. Protecting and responsibly managing natural resources are critical to the quality of life in the areas we serve, the environment and Enbridge Inc. long-term business success. Our Principles Accountability Leadership is accountable for systematically managing environmental, health & safety (EHS) risks, opportunities and impacts as an integral part of our business. All employees, contractors, suppliers and partners are held accountable for understanding and incorporating environmental, health & safety responsibilities into daily work activities and meeting applicable EHS requirements. Stewardship Enbridge Inc. and Maritimes & Northeast Pipeline will use natural resources and energy efficiently to reduce waste, discharges and emissions at their source. We will strive to improve operations with a focus on preventing environmental and safety incidents and preserving public safety. Enbridge Inc. will engage in partnerships that enhance public environmental, health & safety awareness and address common EHS issues. Standards Enbridge Inc. and Maritimes & Northeast Pipeline will comply with internal standards and applicable laws and regulations. Strategic relationships will be developed to promote sound public safety. Performance Enbridge Inc. and Maritimes & Northeast Pipeline will set challenging goals and assess performance to continually improve environmental, health & safety, management systems and results that contribute to business success. We will work with our contractors, suppliers and partners to continually improve environmental, health & safety performance. Communication Enbridge Inc. and Maritimes & Northeast Pipeline will implement systems to foster open dialogue and informed decision making through meaningful and regular communication of EHS information with management, employees and the public. This policy and these principles form the foundation of Enbridge Inc.’s EHS Management System and are fundamental to the Corporation’s long-term success.


01-02 Scope & Objectives of Plan Issue Date: Apr 2012 / Rev: 2

01-02 Scope & Objectives of Plan Issue Date: Apr 2012 / Rev: 2 This Canadian Field Emergency Response Plan is a guide for Maritimes & Northeast field personnel to effectively respond to any critical incident/emergency, which affects normal operations or impacts critical business activities involving Maritimes & Northeast’s Canadian main line, laterals and stations. This Plan addresses roles and responsibilities of the Field Emergency Response Team. This team is responsible for carrying out emergency planning zone and incident site emergency response activities with the assistance of first responders and various government agencies. Maritimes & Northeast personnel are committed to the following objectives during any emergency:

• If the public is in potential or actual danger: Removing the public from the hazard, or If it is unsafe to remove the public from the hazard then the hazard will be removed

from the public effectively rescuing and testing casualties working in conjunction with Municipal authorities to ensure that this function is completed in a safe manner.

• Reducing danger to Maritimes & Northeast Pipeline employees, responders and contractors. • Minimizing damage to property and the environment • Maintaining effective communication and using the combined resources of:

Maritimes & Northeast personnel First Responders Third party companies Government agencies External services and contractors

• Maintaining effective and timely communication with: The public Media representatives Other stakeholders

• Minimizing the impact of the emergency on operations • Preserving records and evidence for use in post incident investigations • Resuming normal operations as quickly as possible.

All real emergency responses, as well as emergency planning exercises will also involve formal de-briefing and a written summary of lessons learned. These lessons learned are then utilized in any subsequent revision to the Maritimes & Northeast Pipeline Emergency Response Plan and/or operating procedures.


01-03 Format of the Plan Issue Date: Apr 2016 / Rev: 3

01-03 Format of the Plan Issue Date: Apr 2016 / Rev: 3 Principles of the Plan The Field Emergency Response Plan is directed toward Maritimes & Northeast field personnel, and the format is built around the following principles:

• Consistent information for all employees, third party companies, first responders and government agencies.

• Effective management of information including: Gathering Assessment/verification Dissemination to persons who need the information, and Appropriate action in response to the information

• Effective management and support to multiple emergencies. • Continuity of Maritimes & Northeast response plans, resulting in response readiness

regardless of location. • Standardized emergency response training. • Efficient distribution of materials.


01-04 Incident Levels Issue Date: Apr 2016 / Rev: 4

01-04 Incident Levels Issue Date: Apr 2016 / Rev: 4 Incident Levels Emergencies are categorized into three levels – Level I, Level II and Level III. A Level III Incident denotes the most serious event. By categorizing an incident, Maritimes & Northeast responders are able to communicate the severity of the incident quickly and clearly to other responders and regulatory agencies. If there is any uncertainty about the Incident Level, the Incident Commander (Operations Section Chief in Saint John urban) should consult the Regional Crisis Management Team Deputy Incident Commander (Regional Deputy IC). The following key issues must be considered when determining the incident level:

• Is the situation likely to escalate? • Are members of the public likely to be affected? • What are the environmental impacts? • Can the situation be handled entirely by Maritimes & Northeast personnel? • Do the danger/complications (or potential danger) justify alerting outside assistance?

The table on the following page is a guide for establishing the Incident Level and associated emergency response team activation. The Field Emergency Response Team is activated at the declaration of any level of incident. The On-call Regional CMT Deputy Incident Commander is also notified at the declaration of any level of incident. The Crisis Management Team is usually activated on a Level II or III Alert; however, at the discretion of the Regional CMT Deputy Incident Commander, the Crisis Management Team may be activated or placed on standby during a Level I Incident.


01-04 Incident Levels Issue Date: Apr 2016 / Rev: 4

NOTE: Use this chart as a guide to determine the level of the incident. It is easier to stand down members of response teams when the emergency is under control, than expand the response teams as the emergency escalates.

Criteria Required Responses Level I • An emergency which has the potential to escalate,

does not meet any Level Two or Three criteria, but meets ALL of the following conditions: No effects outside company property No immediate threat to workers; however,

personal protective equipment may be required

No immediate threat to the public Handled entirely by company personnel Environmental impact is minimal and

contained to company right-of-way Creates little or no media interest

• The On-site Supervisor (Natural Gas Control Officer (Saint John urban)) and the Incident Commander (Operations Section Chief (Saint John urban)) will assess and confirm the situation.

• The Incident Commander confirms level of alert with the On-call CMT Regional Deputy IC.

• Additional field emergency responders or contractors may need to be activated or placed on standby.

• Notifications are made as required. • The Field Emergency Response Team prepares for

Level II or III Incident responses. • The Crisis Management Team may be placed on

standby. Level II • An emergency that does not meet any Level Three

Alert criteria, but meets ANY of the following conditions: No immediate threat outside company

property, but potential exists to extend beyond property boundaries

Requires involvement of external emergency services, first responders, federal and/or provincial/local agencies or mutual aid partners.

Environmental impact is moderate and extends or could extend beyond company right-of-way

Creates local/regional media interest

• Level I Incident duties are continued. • First Response Agencies are notified • Regulatory agencies are notified. • Regional Environmental Emergency Team (REET)

accessed (if appropriate) through 1-800-565-1633 which will provide things such as plume modelling and local weather forecasts.

• The Crisis Management Team and Emergency Operations Centre are activated.

• Maritimes & Northeast response personnel prepare for a Level Three response.

• Maritimes & Northeast liaises with key government agencies and first responders and sends representative(s) to a government command centre if established.

• The public is potentially evacuated from the emergency planning zone by first responders.

• Roadblocks are set up to isolate the emergency planning zone by first responders.

Level III • An emergency that meets ANY of the following conditions: Serious injury to the public or to company

personnel and ongoing threat to the public Extensive involvement of external emergency

services, first responders, federal and/or provincial/local agencies or mutual aid partners.

Ongoing uncontrolled release of gas Significant and ongoing environment effects Creates national media interest

• Level I and II Incident responses continue. • The company emergency response is fully activated,

including executive notifications and involvement. • Maritimes & Northeast continues to liaise with key

government agencies and first responders and sends representative(s) to a government command centre if established.


01-05 Response Team Structure Issue Date: Feb 2018 / Rev: 5

01-05 Response Team Structure Issue Date: Feb 2018 / Rev: 5 Maritimes & Northeast has adopted Incident Command System (ICS) terminology. According to ICS, the organizational structure for the teams responding to an emergency is tailored to the emergency. The Response Team Structure is made up of two teams or groups. The first is the Field Emergency Response Team and is the local operations team first on the scene. This team is based in various Nova Scotia and New Brunswick locations with 24/7 representation of key roles based in urban areas. Emergency incidents that are localized in scope would typically be handled by this team in conjunction with first responders, government agencies and emergency management organizations. The local Field Emergency Response Team is supported by the Crisis Management Team. For a Level II or Level III incident, this group potentially provides both on scene and off scene support in a wide range of areas such as engineering, finance, regulatory, media, etc. For Maritimes & Northeast Pipeline the Region Crisis Management Team is comprised of industry experts at Enbridge Inc. Key positions comprising the Field Emergency Response Team are discussed in the following pages. Key elements of the Crisis Management Team are also summarized. The Field Emergency Response Team The Incident Commander (Operations Section Chief (Saint John urban)) assigns resources and oversees the field response on Maritimes & Northeast’s behalf. The Incident Commander directs the activities of the Field Emergency Response Team and obtains support as necessary, from civilian emergency responders, the Regional CMT Deputy IC, the Crisis Management Team, mutual aid partners and assisting agencies. In Saint John urban the Operations Section Chief takes guidance from and assists the municipal emergency site incident commander (Fire Chief or designate). The Incident Commander assigns the initial incident level and when required in conjunction with government agencies and the Regional CMT Deputy IC, downgrades or declares an “All Clear” status. The number of members on the Field Emergency Response Team depends on the severity and location of the emergency. For less complex emergencies, the Incident Commander, the Regional CMT Deputy IC and the On-site Supervisor may complete all the tasks. For more complex emergencies, the Incident Commander appoints personnel according to the model in Section 02. This plan embodies the concept “small problems require only small solutions” (CSA-Z731-03). The Incident Commander monitors the progress of the emergency and plans early to develop the Field Emergency Response Team as required so as not to be overwhelmed unexpectedly and rendered ineffective if the emergency escalates. An emergency may involve multiple sites. In such a case, an independent On-site Supervisor (On-site Natural Gas Control Officer (Saint John urban)) will be assigned to each geographically distinct emergency within an operating area. However, there is always only one Incident Commander per operating area.



As required, the Incident Commander appoints personnel to the following positions on the Field Emergency Response Team:

• On-Site Supervisor/On-Site Natural Gas Control Officer • Safety Officer • Liaison Officer • Public Protection Supervisor • Information Officer • Environment Officer

The On-site Supervisor (On-site Natural Gas Control Officer (Saint John urban)) assigns resources and oversees the operations at the incident site. Until relieved by the Public Protection Supervisor, the primary responsibility of the On-site Supervisor is to protect the public and the responders. Once relieved of public protection duties, the On-site Supervisor is responsible for responder safety, control, containment and clean-up. Effective communication between the On-site Supervisor and the Incident Commander is essential. The On-site Supervisor has overall responsibility and authority for all activities at the incident site on behalf of Maritimes & Northeast. The Public Protection Supervisor is responsible for all activities from the perimeter of the incident site to the outer perimeter of the emergency planning zone. The Public Protection Supervisor ensures that public protection measures (evacuation, sheltering, roadblocks, rovers, environmental monitoring, etc.) are addressed. Typically the majority of these tasks are carried out by first responders. The Safety Officer develops and recommends measures for ensuring responder and worker safety and works in liaison with the first responders. The Safety Officer identifies hazardous and unsafe situations and has the authority to stop any unsafe activity. Regulatory health and safety reporting requirements may be initiated by the Safety Officer. The Information Officer is responsible for the emergency area media relations, community relations and third party company relations. The Liaison Officer helps contact and update government agencies and local authorities. If unified command is established with government agencies or municipal first responders, the Liaison Officer may be Maritimes & Northeast’s representative at the external agency (EMO) operations centre. The Liaison Officer communicates with municipal first responders, mutual aid partners and third party companies. The Environment Officer assesses environmental issues and recommends the appropriate courses of action. Regulatory environmental reporting requirements may be initiated by the Environment Officer. The Crisis Management Team The Region Crisis Management Team Deputy Incident Commander (Regional CMT Deputy IC) is the point of contact between the local field team and the Region Crisis Management Team. The Regional CMT Deputy IC ensures the necessary internal and external resources are utilized to support the Incident Commander and the Field Emergency Response Team.



The On-call Regional CMT Deputy IC located in Waltham, MA, confirms the Incident Level with the Incident Commander and is part of a Region Crisis Management Team that responds effectively to the emergency. For less complex emergencies, the Regional CMT Deputy IC may provide the required support without assistance. For more complex emergencies, the Regional CMT Deputy IC ensures appointment of personnel according to the model in Section 02. The Regional CMT Deputy IC monitors the progress of the emergency and plans early to develop the Region Crisis Management Team as required so as not to be overwhelmed unexpectedly and rendered ineffective if the emergency escalates. The Regional CMT Deputy IC must be aware of the components of the Field Emergency Response Team. If the Incident Commander has appointed a person to fill a field position, e.g. a Safety Officer, then the Safety Officer may look to the Region Crisis Management Team for support. In this case, the Regional CMT Deputy IC should ensure that a Safety Officer is engaged as part of the Region Crisis Management Team. The Regional CMT Deputy IC maintains on-going communication with the Incident Commander. If time permits, policy matters and major decisions are addressed jointly by the Regional CMT Deputy IC and the Incident Commander.


01-06 Mutual Aid Issue Date: Apr 2012 / Rev: 2

01-06 Mutual Aid Issue Date: Apr 2012 / Rev: 2 In many Maritimes & Northeast operational areas, possible formal and informal mutual aid agreements may be arranged with third party companies, municipal and government agencies. If first responders, a third party company or regulating agency can provide assistance during an emergency, the Incident Commander (Operations Section Chief in urban Saint John) would welcome their assistance, assuming that these parties have the proper training, equipment, and willingness to accept any potential liability. As mutual aid partners are developed, they will be made aware of the hazards, their potential role, and company expectations during an emergency. Unified Command If a Maritimes & Northeast incident occurs within the jurisdiction of a town, city or incorporated area (urban), local municipal first responders may be first on-scene. In this case, the municipality/county may have an emergency response team with its own roles and responsibilities. Maritimes & Northeast also activates its Field Emergency Response Plan and establishes a Field Emergency Response Team. However, to maximize effective resource management and to implement a coordinated response, a unified command should be established. In the Incident Command System, unified command is a team effort which allows all agencies/companies with responsibility for various aspects of the emergency, either geographical or functional, to manage an incident by establishing a common set of incident objectives and strategies. This is accomplished without losing or abdicating agency/company authority, responsibility or accountability First responders can become very focused on their own responsibilities. They may often overlook or fail to see the importance of other various agency/company priorities. In unified command it is important to actively participate to ensure Maritimes & Northeast priorities are included. At an EMO Operations Centre the Liaison Officer (Field Emergency Response Team) is Maritimes & Northeast’s representative within unified command. If a situation develops during unified command where the Liaison Officer feels Maritimes & Northeast issues are being ignored, the Liaison Officer should convey the importance of the issues. If the issues are still overlooked, the Liaison Officer should contact the Incident Commander (Operations Section Chief in urban Saint John) who will relay the concerns to the Regional CMT Deputy IC. The Crisis Management Team will contact the other responding parties at the corporate level to ensure Maritimes & Northeast issues are addressed. If a Maritimes & Northeast emergency causes damage to a third party pipeline or utility cable, the affected company may invoke its emergency response plan. Unified command may be established.


01-07 Command Posts Issue Date: Feb 2018 / Rev: 4


COMMAND POSTS (Typically utilized for a Level II or III incident)

On-site Command Post (OSCP) The On-Site Supervisor [On-Site Natural Gas Control Officer (Saint John urban)] establishes (possibly in conjunction with first responders) an On-site Command Post in a safe location adjacent to the site of the emergency. The On-Site Supervisor/On-Site Natural Gas Control Officer directs all Maritimes & Northeast Pipeline on-site activities from this post. Incident Command Post (ICP) The Incident Commander (Operations Section Chief in urban Saint John) establishes an Incident Command Post in a location and facility appropriate to the incident and outside the emergency planning zone. The Incident Commander (Operations Section Chief in urban Saint John) manages the Field Emergency Response Team from this post. The Incident Command Post must have the necessary equipment and resources for supporting the Incident Commander. Initially, the centre may be located in a mobile facility (such as a vehicle), but as an incident response expands, a suitable location with more space and communication equipment may be required. An area field office is a good place for an Incident Command Post. Emergency Operations Centre (EOC) – Waltham, MA The Regional CMT Deputy IC establishes the Emergency Operations Centre, usually on a Level II or III Incident. This is the centre where the Region Crisis Management Team technical activities are coordinated. The centre must have enough equipment, information, accessibility and space to accommodate key responders on the Crisis Management Team. Houston Emergency Operations Centre (EOC) – Houston, TX The HEOC Director establishes the HEOC usually on a Level II or III incident. This is the center where corporate issues are addressed. Evacuation Centre If Maritimes & Northeast or local authorities determine that five or more families (residences) within the emergency planning zone should be evacuated, the Incident Commander (Operations Section Chief in urban Saint John) instructs the Public Protection Supervisor to seek assistance from local first responders in establishing an Evacuation Centre. The location of these Centres will be determined by EMO’s and local authorities as the need arises. Gas Control Centre Enbridge’s 24-hour Gas Control Centre is the receiving point for Maritimes & Northeast’s 24-hour emergency phone number (1-888-444-6677). The Gas Control Centre receives emergency-related calls from Maritimes & Northeast personnel, public, media, government agencies, fire, police, ambulance or other industrial operators. It is Gas Control’s responsibility to receive, document and relay emergency information to the appropriate Maritimes & Northeast responders.



Gas Control Gas Control is the focal point for Supervisory Control and Data Acquisition (SCADA) monitoring of pressures and flows in the pipeline. Through the SCADA system, Gas Control is able to detect any abnormal situations in Maritimes & Northeast’s pipeline system. If an abnormal situation is detected Gas Control will establish contact with the appropriate On-call Technician or Duty Manager. Gas Control is located in Houston, Texas.


01-08 Preparedness Program Issue Date: Feb 2017 / Rev: 3

01-08 Preparedness Program Issue Date: Feb 2017 / Rev: 3 All Maritimes & Northeast employees and contractors are responsible and accountable for maintaining Maritimes & Northeast preparedness standards. These standards in terms of training, frequency of exercises, liaison with applicable agencies, and interaction with first response agencies and emergency planning zone residents are outlined in the Maritimes & Northeast Pipeline Emergency Preparedness and Response Program, which is a separate internal document from this Field Response Plan, and is located on the Source. The Maritimes & Northeast Pipeline Emergency Preparedness and Response Program also outlines requirements for regular updates to this Field Emergency Response Plan. Further requirements for the Field Emergency Response Plan are included in SOP 5-2010 Area Emergency Response Procedures which is available on the Source.


01-09 Administration of the Plan Issue Date: Apr 2016 / Rev: 2

01-09 Administration of the Plan Issue Date: Apr 2016 / Rev: 2 All recipients must ensure that their plans are current. Any errors or omissions should be brought to the attention of Maritimes & Northeast Pipeline. Any requests for revisions should be forwarded to Maritimes & Northeast Pipeline’s Area Manager of Operations for approval and implementation using the Revision Request Form in Section 00, Reference 03.


01-10 Audit Procedures Issue Date: Feb 2020 / Rev: 5

01-10 Audit Procedures Issue Date: Feb 2020 / Rev: 5 REVIEWS Annual Review

• To ensure accurate and effective response capabilities are maintained, Maritimes & Northeast Pipeline Ltd. will conduct a review of its Emergency Management Program documentation at minimum on an annual basis.

Post-Emergency Review

• After an emergency, feedback is requested from both Maritimes & Northeast responders and agency responder personnel, in order to identify areas of improvement. These areas of improvement will be reviewed by the Emergency Management Program Lead, in conjunction with the East Canada Area Manager & Area Supervisors NB/NS and other relevant stakeholders as required, to determine the appropriate action and subsequent implementation.

Any updates to the Emergency Management Program documentation based on the above, will be distributed as required, to the appropriate parties. Note: Per the letter issued by the CER (OF-Suv-CompMan01;dated March 26, 2015; titled “Emergency Procedures Manual”), Emergency Response Plan annual updates must be filed with the CER prior to April 1 of each calendar year or alternatively, a letter must be filed with the CER indicating that there have been no changes to the Emergency Response Plan. COMPLIANCE AUDITS Per the CER OPR Sec 55, a compliance audit must be conducted on the Emergency Management Program at a maximum interval of three years. Maritimes & Northeast Pipeline Ltd. will implement a process and associated schedule to meet this requirement.


01-11 Training & Exercises Issue Date: Feb 2020 / Rev: 4

01-11 Training & Exercises Issue Date: Feb 2020 / Rev: 4 Maritimes & Northeast will train its field and head office responders to ensure that they are knowledgeable about emergency procedures. Verification of response preparedness will be assessed through training exercises. Responder activities during an exercise will be evaluated to assess the level of preparedness or the need for further training. Responders would only be evaluated on expectations communicated to them as part of the Maritimes & Northeast Pipeline First Responder Continuing Education Program. A review of each responder’s activities will be reviewed following an emergency to determine whether procedures were followed or a need for further training exists. Training will adhere to levels set out in the CER Onshore Pipeline Regulations. Maritimes & Northeast will have a continuing education program for first responders, government agencies and members of the public who could be affected by pipeline operations, (EPZ residents). Training exercises are an integral part of the training process. The exercises may involve regulatory agencies. Exercises allow responders to practice their roles and identify opportunities to improve emergency preparedness. In the event of a real emergency occurring during a training exercise the code phrase “Real Event” will be used to shut down the training and initiate the response to the real event. Training may include any of the following types of exercises: Drills A supervised activity that tests a single or specific operation or function. May be used to train on new equipment or test new procedures.

Tabletop Exercise A facilitated analysis of an emergency situation in a conference room setting. A tabletop exercise is designed to elicit constructive discussion as participants examine and resolve problems based on existing operational plans and identify where those plans need to be changed. Functional Exercise A single or multi-agency activity designed to evaluate capabilities and multiple functions using simulated response, without moving real people or equipment to a real site. A functional exercise is designed to evaluate management of emergency operation centres, command posts and headquarters. Full-Scale Exercises Multi-agency, multi-jurisdictional activity involving the mobilization and actual movement of emergency personnel, equipment, and resources, as if a real incident had occurred.


01-12 Glossary Issue Date: Feb 2020 / Rev: 5

01-12 Glossary Issue Date: Feb 2020 / Rev: 5 Agency is a division of government with a specific function or a nongovernmental organization, e.g. private contractor, business that offers a particular kind of assistance. In the Incident Command System, agencies are jurisdictional (having statutory responsibility for incident mitigation) or assisting and/or cooperating (providing resources and/or assistance). Agency Representative is an individual assigned to an incident from an agency who has authority to make decisions on matters affecting that agency’s participation in the incident. Business Recovery addresses issues such as continuity, resumption, restoration and critical business activities. Critical Incident Stress Debriefing (CISD) is a process between trained counsellors and those who may be psychologically affected by an incident. Emergency Awareness Programs (EAP) are continuing educational programs for police, fire departments, medical facilities, other appropriate organizations and agencies. Emergency Operations Centre (EOC) is a pre-designated facility established by an agency or jurisdiction to coordinate the overall agency or jurisdictional response and support to an emergency. Emergency Planning Zone (EPZ) A predetermined geographical area surrounding a well, pipeline, or facility containing hazardous product that requires specific emergency response planning. During an incident, only authorized personnel are allowed entry into the EPZ. The size of an EPZ may change during an incident as information about the hazard becomes available. Environment (as defined by the Canada Energy Regulator, Guidance Notes for Onshore Pipeline Regulations) includes the following elements:

a) land, water and air, including all layers of the atmosphere, b) all organic and inorganic matter and living organisms, and c) the interacting natural systems that include elements referred to in points (a) and (b).

Explosive Limit is interchangeable with flammability limit. Each gaseous hydrocarbon substance has a minimum, lower explosive limit (LEL) and a maximum, upper explosive limit (UEL). Incident (as defined by the Canada Energy Regulator, Guidance Notes for the Onshore Pipeline Regulations) “Incident” means an occurrence that results in:

a) the death of or serious injury to a person (a definition of a serious injury is provided in this glossary);

b) a significant adverse effect on the environment; c) an unintended fire or explosion; d) an unintended or uncontrolled release of LVP hydrocarbons in excess of 1.5 m3; e) an unintended or uncontrolled release of gas or HVP hydrocarbons; or f) the operation of a pipeline beyond its design as determined under CSA Z662 or CSA Z276 or any

operating limits imposed by the board.



Incident Command Post (ICP) is the location where the primary incident functions are executed. There is only one designated ICP for an incident. Incident Objectives are statements of guidance and direction necessary for the selection of appropriate strategy(s) and the tactical direction of resources. Incident objectives are based on realistic expectations of what can be accomplished when all allocated resources have been effectively deployed. Incident objectives must be achievable and measurable, yet flexible enough to allow for strategic and tactical alternatives. Initial Actions are taken by the initial responders at an incident site. Initial Resources are the resources initially committed to an incident. Jurisdiction is the range or sphere of authority. Public agencies have jurisdiction of an incident related to their legal responsibilities and authority for incident mitigation. Jurisdictional authority at an incident can be political/geographical (municipal, provincial, federal, private sector boundary lines) or functional (police department, health department). Lead is the member of the Crisis Management Team responsible for advising and supporting the Crisis Manager and the Field Emergency Response Team. There can be several leads. Maximum Operating Pressure is defined in CSA Z662. Media Centre is a location where the media spokesperson conducts media relations. Multi-jurisdictional Incident requires action from multiple agencies that have a statutory responsibility for incident mitigation. In the Incident Command System, these incidents will be managed under unified command. Mutual Aid Agreement is a written agreement between companies, agencies and/or jurisdictions in which they agree to assist one another upon request, by furnishing personnel and equipment. Notice to Airmen (NOTAM) is issued by NAV Canada. A NOTAM restricts access to airspace in a defined area. NOTAMs are generally broadcast though the nearest flight service station. Occurrence (as defined by the Transportation Safety Board Regulations) means a reportable incident or accident as defined in Section 04 – Reference 06 of this document. Officer is a title in the Incident Command System for the field command staff positions. On-site Command Post (OSCP) is a suitable, safe location (may be a vehicle) near the site of the emergency from which on-site activities are directed. Operational Period is the time scheduled for execution of a given set of operation actions. Operational periods can be of various lengths, although usually not over 24 hours. Out-of-Service Resources are assigned to an incident, but are unable to respond because of mechanical, rest or personnel reasons.



Release includes discharge, spray, inject, inoculate, abandon, deposit, spill, leak, seep, pour, emit, throw, dump, place and exhaust. Reportable Spill Quantity is the quantity of a spilled substance that requires notification to specified Regulatory Agencies. Serious Injury is an injury that results in (as defined by the Canada Energy Regulator, Guidance Notes for the Onshore Pipeline Regulations):

a) the fracture of a major bone b) the amputation of a body part c) the loss of sight in one or both eyes d) internal hemorrhage e) third degree burns f) unconsciousness g) the loss of a body part or function of a body part

Significant Incident (as defined by the CER’s Event Reporting System) is an acute event that results in:

a) death b) missing person c) a serious injury d) a fire or explosion that causes a pipeline or facility to be inoperative e) a LVP hydrocarbon release in excess of 1.5m³ that leaves company property or the right of way f) a rupture g) a toxic plume or as defined in CSA Z662

Span of Control is the supervisory ratio of from three to seven individuals per supervisor, with five individuals per supervisor being optimum. Staging Area is a safe location set up near an incident site where resources can be placed while awaiting assignment. Station is a facility that is used in connection with the operation of a pipeline and includes a facility for pumping, compression, pressure reduction, storage of hydrocarbons, metering, receiving or delivering. It also includes the land and other works connected with the facility. Sweet Gas is a natural gas which is devoid of naturally occurring contaminants, specifically H2S or from which such substances have been extracted. Sweet gas, which is suitable for marketing, is sometimes referred to as sales gas. Toxic Substance is a substance that enters the environment in a quantity or concentration that may (as defined by the Canada Energy Regulator, Guidance Notes for the Onshore Pipeline Regulations):

h) have an immediate or long-term adverse effect on the environment; i) constitute a danger to the environment on which human life depends; or; j) constitute a danger to human life or health.

Transient is someone who is temporarily in the area, e.g. camper, hunter, cross-country skier.



Unified Command is a team effort in the incident Command System which allows all agencies/companies with responsibility for various aspects of the incident, either geographical or functional, to manage an incident by establishing a common set of incident objectives and strategies. This is accomplished without losing or abdicating agency/company authority, responsibility or accountability.


02-01 Initial Action/Notification Flowcharts Issue Date: Feb 2018/ Rev: 4

02-INITIAL ACTION/NOTIFICATION


Information/Liaison Safety Operations Logistics Environment Finance/Administration Legal

INITIAL ACTION/NOTIFICATION FLOWCHART (Call to 1-888-444-6677)

INCIDENT INVOLVING PIPELINE OPERATIONS EXAMPLE SOURCES - Public or media - Government agencies - Other industrial operators - First Responders

1-888-444-6677 Answered by Gas Control

Emergency/safety related gas pipeline conditions?

NO Document call and forward to appropriate Maritimes & Northeast representative.

On-Call Technician dispatched to investigate. Nova Scotia or New Brunswick

On-Call Incident Commander (Duty Manager)

Stands by while field personnel investigate

Pipeline Incident Verified

- Updates First Responders - Updates Gas Control. Initiate Valve Closure. - Advise Enbridge Inc. Regional EOC Director - Declare Initial level of alert. - Activate M&NP Field Emergency Response Team. - Establish dialogue between EMO's EOC and M&NP offsite command post.

- Advise Enbridge Inc. Regional OIC and EOC Director and Gas Control. - Resume normal operations.

NO

YES

YES Alerts Enbridge Inc.

Regional OIC and EOC Director if appropriate

Enbridge inc. EOC Director activates the Crisis Management Team

Notifies Appropriate First Response Agencies through 911 and coordinates reponse timing

- this is an update if the caller source was a First Responder -911 to ensure that M&NP contact number is obtained

First Response Agency (Urban) to contact Gas Control directly if first on

scene and able to confirm M&NP Pipeline Incident

Reports back to Gas Control if appropriate

Notifies DM if unable to contact on call technician.




INITIAL ACTION/NOTIFICATION FLOWCHART (Call to 911)

INCIDENT INVOLVING PIPELINE OPERATIONS EXAMPLE SOURCES - Public or media - Government agencies - Other industrial operators

911 Emergency/safety

related gas pipeline

conditions? NO

Document call as per 911 policies and protocols.

On-Call Technician dispatched to investigate.

Nova Scotia or New Brunswick

On-Call Incident Commander

(Duty Manager)

Stands by while field personnel investigate


- Updates First Responders - Updates Gas Control. Initiate Valve Closure. - Advise On-call Enbridge Inc. Regional OIC and EOC Director. - Declare Initial level of alert. - Activate M&NP Field Emergency Response Team. - Establish diologue between EMO's EOC and M&NP off-site command

- Advise Enbridge Inc. Regional EOC Director and Gas Control. - Resume normal operations.

NO

YES

YES Alerts Enbridge Inc. Regional OIC and

EOC Director if appropriate.

Updates Appropriate First Response Agencies through 911 that response is underway and coordinates response timing. 911 to ensure that M&NP contact number is obtained.

Reports back to Gas Control

Notify Maritimes & Northeast at

1-888-444-6677. Notify appropriate first

responders.

Enbridge Inc. EOC Director activates the Crisis Management Team

First Response Agency (Urban) to contact Gas Control directly if first on

scene and able to confirm M&NP Pipeline Incident




INITIAL ACTION/NOTIFICATION FLOWCHART (Gas Control Detects a Rapid Pressure Drop on SCADA)

INCIDENT INVOLVING PIPELINE OPERATIONS SCADA Pressures Indicate a Rapid Loss of Containment

Gas Control Initiates immediate Closure of

Applicable Upstream and Downstream Line Block Valves by sending valve

closure commands remotely.

Notify the M&NP On Call Incident Commander (Duty Manager)

Notifies appropriate First Response Agencies through 911 and coordinate

response timing. 911 to ensure that M&NP contact number is obtained.

Notifies Enbridge Inc. Regional OIC and EOC Director

Activates the Crisis Management Team Dispatch M&NP Field

Response Team - Declares level of incident. - Provides updates to Gas Control.

- Provides regular updates to First Responders. - Establish dialogue between EMO's EMC and M&NP offsite command post.




INITIAL ACTION/NOTIFICATION FLOWCHART

(Gas Control Detects a Gradual Pressure Drop on SCADA)

INCIDENT INVOLVING PIPELINE OPERATIONS SCADA Pressures Indicate a Gradual Pressure Drop over and above normal Linepack Variations

Notify the M&NP on call incident commander (Duty Manager) and continue to monitor SCADA pressures

M&NP Duty Manager initiates Field Verification of a Potential Incident

(on Call Technician dispatched to investigate)

M&NP Duty Manager informs Gas Control that the valve closure is

unnecessary. Updates First Responders.

YES

M&NP Duty Manager - Updates appropriate First Responder Agencies through 911 and coordinates response timing. - Updates Gas Control and initiates valve closure. - Activates M&NP Field Emergency Response Team. - Declare level of incident. - Advise Enbridge Inc. Regional OIC and EOC Director. - Establish dialogue between EMO's EOC and M&NP offsite command post.

NO

Notifies Appropriate First Response Agencies through 911 of Potential Pipeline

Issue if appropriate.


Enbridge Inc. Regional EOC Director Activates the

Regional Crisis Management Team.


02-02 Field Emergency Response Team Structure Issue Date: Apr 2016/ Rev: 3

02-02 Field Emergency Response Team Structure Issue Date: Apr 2016/ Rev: 3

INCIDENT COMMANDER LEVEL 1, 2 or 3 Incident REGIONAL CMT DIRECTOR

Rovers Telephoner Teams Roadblock Crews Evacuation Centre Representatives Environmental Monitoring Crews

FIELD EMERGENCY RESPONSE TEAM ASSIGNMENTS

- Declares an initial level of incident. - Oversees public and responder safety - Oversees on-site response - Ensures environmental protection

- Confirms level of alert - Coordinates/supports Incident Commander - Ensures public and responder safety remain priorities - Coordinates Crisis Management Team - Interfaces with executive management

ON-SITE SUPERVISOR - Addresses responder safety - Ensures Pubic Protection Supervisor's duties are completed before control and containment if public is in danger - Manages on-site response - Directs on-site technical operations

PUBLIC PROTECTION SUPERVISOR - Directs public protection activity - Ensures emergency planning zone evacuation/isolation/security

ENVIRONMENT OFFICER - Provides environmental support

INFORMATION OFFICER - Assists with media relations - Responds to pubic inquiries - Assists with community relations - Utilizes corporate security

SAFETY OFFICER - Consults about responder health and safety - Coordinates safety/medical support services

LIAISON OFFICER - Interfaces with: Local responders Government agencies Mutual aid partners Crisis Management Team


02-03 Crisis Management Team Structure Issue Date: Feb 2020 /Rev: 4


ENBRIDGE INC. – CRISIS MANAGEMENT TEAM STRUCTURE

EOC Operation

Compliance Representative

EOC EH&S

Representative

EOC Communication and Government

Affairs Representative

EOC Liaison

Representative

(Ops Comp.)

EOC Legal

Representative

EOC Human

Resources Representative

EOC Finance

Representative

Regional Logistics Section

Chief ( Project Manager)

Regional EH&S

Section Chief (EHS

Manager)

Regional Planning Section

Chief (DTO)

EOC Insurance

Representative

EOC Security

Representative

EOC Capacity

Gas Control

Representative

EOC Regulatory

Affairs Representative

EOC Technical Services

Representative

EOC Engineering

& Construction Representative

EOC Documentation

Coordinator

Regional Finance/

Admin Section

Chief (Admin.

Manager)

Regional Human

Resources Section Chief 1

(HR Manager)

CMT Officer-In-

Charge

Regional CMT/ICS Director (1)

Houston EOC Director

Regional

Coordinator (Admin)

(1) May be located at site or regional office

M&NP Director External Relations

M&NP Incident Commander

Level I, II or III Incident

Documentation Management



ENBRIDGE INC. GAS TRANSMISSION CRISIS MANAGEMENT TEAM The Enbridge Inc. Crisis Management Structure was developed to support the Incident Command System. The Incident Command System:

• Is a standardized management tool for meeting the demands of small or large emergency or • Represents “best practices” and has become the standard of emergency management across

the U.S. and Canada. • May be used for planning events, natural disasters, and acts of terrorism.

Each position in the Enbridge Inc. Crisis Management Team is listed below with their responsibilities during a crisis. CMT OFFICER-IN-CHARGE (OIC) / CRISIS EXECUTIVE

1. Has overall responsibility for management of a Level III crisis. 2. Ensures the response is conducted in a safe manner. 3. Establishes immediate priorities for addressing the crisis. 4. Approves the overall crisis management strategy. 5. Approves requests for additional resources. 6. Authorizes communication releases on the incident/crisis 7. Designates Regional and Houston EOC CMT Directors. 8. Activates / deactivates the Houston EOC. 9. Activates and deactivates the Incident Response Team. 10. Designates the IRT Team Leader, membership, scope, objectives, accountabilities and

deployment. 11. Receives briefings on incidents/crisis from Incident Command EOC Directors. 12. Review financial impact of the incident and decides on recovery plan funding. 13. Receives notifications of recommended STRP changes by EOC Director. 14. Ensures post-critique report is completed.

REGIONAL CMT DIRECTOR (FOCUS ON OPERATIONS ISSUES)

1. Notifies the Houston EOC Director of the incident and activation of the Regional CMT resources. 2. Notifies Regional CMT members if the CMT has been activated / deactivated. 3. Manages the Regional Emergency Operations Center Resources in support of the ICP. 4. Disseminates relevant information to the CMT and Incident Command Post 5. Develops Region Emergency Operations Center schedule. 6. Maintains the Regional Holiday Locator.

HOUSTON EOC DIRECTOR

1. Develops the overall crisis management strategy for OIC approval. 2. Notifies the EOC CMT members when the EOC has been activated. 3. Manages the U.S. Emergency Operation Center (EOC) in Houston. 4. Manages documentation of crisis events and actions taken by the Company. 5. Disseminates relevant information to the CMT and site command post.



6. Reviews all communications, financial data, etc. for accuracy and content. 7. Develops schedule for EOC staffing, if the incident requires extended monitoring. 8. Directs post-incident critique, on any situation requiring EOC activation. 9. Coordinates STRP recommended changes with Security Services and forwards the

recommendations to the Regional OICs for input.

M&NP DIRECTOR, EXTERNAL RELATIONS

1. Notifies the three M&NP General Partner owner representatives (Emera, Exxon Mobil Canada, and Enbridge Inc.).

2. Provides updates as necessary to the M&NP owner representatives. 3. Notifies the M&NP President and General Manager. 4. Coordinates messaging and communications with owner representatives and the EOC

Information Officer. HOUSTON EOC ENVIRONMENT, HEALTH & SAFETY (EH&S) REPRESENTATIVE

1. Ensures that the crisis response and repairs are conducted in compliance with Company and Government safety and environmental requirements.

2. Provides systems and procedures necessary to ensure ongoing assessment of hazardous environment, coordination of safety efforts, and measures to promote emergency response safety, as well as general safety of incident operations.

3. Coordinates internal environmental impact study and post incident EH&S compliance investigation in coordination with EH&S Counsel.

4. Has the authority to stop and/or prevent unsafe acts during incident operations. 5. Works with the Information Officer and Legal Officer to develop appropriate employee and/or

public EHS messages/communications. HOUSTON EOC COMMUNICATIONS (INTERNAL, EXTERNAL) AND GOVERNMENT AFFAIRS REPRESENTATIVES

1. Manages media relations strategy and all communications addressing internal, external and governmental affairs, in accordance with IPP plans and programs.

2. Issues internal and external communications on the crisis. 3. Notifies State and Federal elected officials, as appropriate. 4. Notifies Senior Management of the incident and potential impacts to the Company and provides

updates, as necessary. 5. Identifies and assists company spokespersons who are on-site and at regional and corporate

offices. 6. Provides guidance to the CMT members who may be communicating with government agencies

such as regulators, local officials, media, etc. 7. Provides on-site personnel for the IRT.



HOUSTON EOC LEGAL (LITIGATION, REGULATORY, ENVIRONMENTAL) REPRESENTATIVE

1. Coordinates efforts with litigation (third party), regulatory and environmental legal attorneys and subject matter experts.

2. Assesses legal implications of the crisis and notifies and provides updates to the General Counsel and the CMT, as appropriate.

3. Works with the Information Officer to develop communications and messages. 4. Assists in preparation of reports for regulatory or other governmental agencies. 5. Coordinates with various internal and external parties on liability issues. 6. Responds to legal or regulatory inquiries and coordinates witness interviews and other

internal investigative processes. 7. Provides personnel for the IRT. 8. Works with Investigation Lead

HOUSTON EOC OPERATION COMPLIANCE REPRESENTATIVE

1. Maintains documentation of all regulatory notification. 2. Ensures notifications to the CER and TSB and other appropriate agencies are completed. 3. Assists in preparation of reports for regulatory or other regulatory agencies.

HOUSTON EOC HUMAN RESOURCES REPRESENTATIVE

1. Manages HR issues for employees and their families, contractors, and the general public during the initial, stabilization and recovery phases of the incident (additional details in the HR Crisis Management Plan).

2. Provides personnel for the IRT, as needed. HOUSTON EOC FINANCE REPRESENTATIVE

1. Coordinates and assesses the financial and accounting impacts of the incident (lost revenue, damage estimates, potential liabilities, insurance recoveries, etc.).

2. Provides emergency funding, and ensures that proper authorizations and accounting controls are established for costs incurred as a result of the incident.

3. Prepares and/or coordinates with Controllers, Regulatory and Legal for required financial filings with regulatory agencies.

HOUSTON EOC INSURANCE REPRESENTATIVE

1. Provides specific risk management advice to the CMT. 2. Processes worker compensation, liability and damage claims. 3. Provides personnel for the IRT.

HOUSTON EOC SECURITY REPRESENTATIVE

1. Provides facility / personnel security and serves as a liaison to law enforcement. 2. Conducts and coordinates internal and third party criminal investigations. 3. Notify security related agencies of the incident.



4. Provides personnel for the IRT. 5. Coordinates the STRP process with EOC CMT Director and Regional OIC.

HOUSTON EOC CAPACITY MANAGEMENT/GAS CONTROL REPRESENTATIVE

1. Provides specific advice relating to capacity management issues. HOUSTON EOC REGULATORY AFFAIRS REPRESENTATIVE

1. Coordinates interaction between SET and CER. All communications with the CER should be directed through the Regulatory Affairs organization.

2. Report all CER notifications to Liaison Officer for documentation. 3. Advises CMT on regulatory affairs issues.

HOUSTON EOC TECHNICAL SERVICES REPRESENTATIVE

1. Provides technical assistance with technical, metallurgical and security issues. 2. Reviews communications and relevant documents for technical accuracy. 3. Obtains consultants / technical experts to assist in the investigation/incident. 4. Provides personnel for the IRT.

HOUSTON EOC ENGINEERING AND CONSTRUCTION REPRESENTATIVE

1. Provides engineering services to the CMT. 2. Assist with the preparation of cost estimate for damages. 3. Assist with the preparation of the scope and cost estimate for repairs. 4. Assist with preparation of material specifications, bill of materials and procurement. 5. Obtains contractors and coordinate their activities, as required. 6. Provides personnel for the IRT.

EOC DOCUMENTATION COORDINATOR

1. Maintains list of current issues and assigned tasks in the EOC. 2. Maintains log of events, decisions made and actions taken by the EOC team. 3. Manage the automated crisis management software (if implemented). 4. Take minutes of status meetings.

REGIONAL PLANNING SECTION CHIEF (PSC)

1. Collects, evaluates and disseminates information about the incident and the status of resources in the form of the IAP or formal briefings or status reports.

2. Provides input to the OIC (Incident Commander) and Operations Section Chief. 3. Supervises Incident Action Plan (IAP) and Demobilization Plan (DP) preparation. 4. Conducts and facilitates planning meetings. 5. Assigns personnel to Incident Command Structure organizational positions. 6. Establishes information and reporting requirements for the Planning Section. 7. Determines the need for any specialized resources in support of the incident.



8. Determines the need for personnel on an Incident Response Team, if required. 9. Develop alternate strategies and contingency plans. 10. Compiles incident status information and reports significant changes. 11. Maintains Planning Activity Log.

REGIONAL LOGISTICS SECTION CHIEF

1. Manages all incident logistics. 2. Identifies and prepares service and support elements of the IAP and DP. 3. Coordinates and processes requests for additional resources (facilities, transportation,

communications, supplies, equipment maintenance and fuelling, food serves, medical services, and all off-incident resources.

4. Estimates and advises on current and future service and support capabilities. 5. Recommends release of resources in conformance with the Demobilization Plan. 6. Supervises the Demobilization Section of the Demobilization Plan. 7. Maintains Logistics Activity Log.

REGIONAL EH&S SECTION CHIEF (ALSO, EHS LIAISON LEAD FOR SMALL INCIDENTS)

1. Ensures that the crisis response and repairs are conducted in compliance with Company and Government safety and environmental requirements

2. Implements systems and procedures necessary to ensure ongoing assessment of hazardous environment, coordination of safety efforts, and measures to promote emergency response safety, as well as general safety of incident operations.

3. Ensures the coordination of safety management functions and issues with the responding Governmental agencies and the Company

4. Has the authority to stop and/or prevent unsafe acts during incident operations. 5. Provides information for internal environmental impact study and post incident EH&S

compliance investigation in coordination with the EH&S Officer. 6. Maintains EHS Section Log.

REGIONAL HR SECTION CHIEF

1. Coordinates all on-site HR services. 2. Maintains HR Activity Log.

REGIONAL FINANCE/ADMINISTRATION SECTION CHIEF

1. Manages all financial aspects of an incident ensuring all financial transactions are conducted in accordance with Company policies.

2. Develops operating plan for the Finance/Admin Section (supplies / resources). 3. Provides financial and cost analysis information as requested. 4. Provides pertinent information for briefings with responsible agencies. 5. Ensures compensation and claims functions are being addressed. 6. Maintain daily contact with Financial Officer on relevant matters. 7. Ensure that all personnel time records are accurately completed.



8. Provide financial input to demobilization planning. 9. Ensure that all obligation documents initiated at the incident are properly prepared and

completed. 10. Assists Site personnel with financial transactions. 11. Maintains Financial Activity Log.

INCIDENT RESPONSE TEAM OPERATIONS INTRODUCTION The primary role of the Incident Response Team (IRT) is to provide support to the on-site incident command, survey the damage, communicate with the media, work with local, Provincial and Federal agencies, investigate the incident and keep the CMT informed. The M&NP Onsite Supervisor or their representative will be responsible for all emergency response activities necessary to stabilize the incident site. These activities include coordinating with local emergency response groups, responding to the media, communicating with the M&NP Incident Commander, site security, preserving the evidence and coordinating the actions of field personnel to isolate the damaged facilities. Upon arrival of the IRT, M&NP Onsite Supervisor, or their representative will continue to be in charge of all on-site activities related to the incident response. This includes implementing the emergency procedures to safely isolate the facilities, repairing the facilities, and restoring/maintaining service to customers. All IRT members will be integrated into the ICS. The IRT Lead will report back to the Regional CMT Director and Houston EOC Director as necessary. ACTIVATION The IRT will be activated by the Crisis Executive based on their assessment of a reported incident. The Crisis Executive will designate the IRT Team Lead. The Crisis Executive in consultation with the CMT Director, the Legal Officer will appoint a Lead Investigator from the IRT to direct the investigation of the incident. IRT members may participate in any of these functions and accept direction as appropriate from the IRT or Investigation Lead. The appropriate IRT members will be available to proceed to the incident site. All IRT members may not be required depending on the nature of the incident. INFORMATION REQUIREMENTS When the IRT Lead is informed of their activation, they should be updated on the incident. ASSEMBLY LOCATION AND TRANSPORTATION The IRT Lead will designate the assembly location and arrange for transportation from Houston to the incident site. The Company aircraft and pool vehicles are the preferred choice of transportation. If Company aircraft are not available, the Manager of Aviation shall arrange for travel.



IRT ORGANIZATION The IRT will be composed of various disciplines to ensure that the appropriate level of expertise is utilized. The IRT may include the following:

• Legal • Insurance Services • Communications/External Affairs • Security Services • Engineering and Construction • Human Resources • Technical Services

The IRT Lead coordinates the IRT activities. The Investigation Lead reports to HEOC Legal Officer and the IRT Lead. IRT RESPONSIBILITIES The IRT focuses on activities, which are not directly related to the pipeline operations. The responsibilities of the IRT include the following activities. IRT resources and activities are managed and coordinated through Incident Command.

1. Interviews with media. 2. Interfaces with Local, Provincial and Federal agencies. 3. Coordinates the incident investigation. 4. Provides site security and access control. 5. Provides HR services to affected employees, contractors and surrounding residents. 6. Coordinates the use of outside consultants. 7. Provides Insurance Services.


02-04 Notification Matrix – Nova Scotia Issue Date: Feb 2020/ Rev: 7


Notification Requirements for Key Government Agencies and Local Resources

NOTE: The Nova Scotia Emergency Measures Organization (EMO) can assist you in contacting government resources. Determine which agencies or departments need to be contacted, before contacting the EMO office.

) Compulsory contact A) Contact the local fire department if there is potential for secondary fires resulting from the

ignition of spilled liquids or escaping gas. Local fire departments will not fight primary natural gas fires. Reference the “Odorant Spill Response Plan” when applicable.

B) Request the Nova Scotia Emergency Management Office (EMO) officer to contact the Nova

Scotia Environment and Labour for all spills or releases that have harmed or could potentially harm the environment.

C) Contact Nova Scotia Workers Compensation Board if the incident results in serious injury or

death of a provincially regulated (non M&NP) worker or responder.



NOTE: Make a courtesy contact if the incident results in serious injury or death of federally regulated (M&NP) employees.

D) Request the Nova Scotia Emergency Management Office (EMO) officer to contact the

Department of Transportation and Infrastructure Renewal for incidents affecting highways and major roadways.

E) Request the Nova Scotia Emergency Management Office (EMO) officer to contact the

Department of Lands and Forestry if the incident affects forests, parks or wildlife. F) Request the Nova Scotia Emergency Management Office (EMO) officer to contact the

Department of Agriculture if the incident affects agricultural land. G) Request the fire, police, ambulance or Nova Scotia Emergency Management Office (EMO)

officer to contact the Department of Health and Wellness if the incident affects the health of the public.

H) To isolate airspace above a release, contact nearest NAV Canada flight service station and

request a NOTAM (Notice to Airmen). I) Contact Environment and Climate Change Canada for incidents involving PCBs or any spills on

aboriginal lands, in National Parks, into river or lake systems with fish or onto railway right-of-ways.

J) Contact Department of Fisheries and Oceans (DFO) if any hydrocarbons have entered a

waterway frequented by fish or occupied by waterfowl. NOTE: The Canadian Coast Guard is part of DFO and must be notified if an incident is impeding

shipping or navigable waters. K) Contact CANUTEC information about handling procedures is required for toxic material

releases. L) Request the Nova Scotia Emergency Management Office (EMO) officer to contact the

Department of Fisheries and Aquaculture if the incident affects the fishing or aquaculture industries.

M) Activate mutual aid partner agreements as required. If in doubt as to whether a spill is reportable or not – report it to Maritimes & Northeast

Pipelines On-Call Incident Commander. Refer to the Environmental SOP’s for follow-up reporting and documentation requirements.

For a fatality, request that the RCMP follow standard procedure. For significant incidents the Transportation Safety Board is a one-window reporting service

for both the TSB and CER.



The Nova Scotia Emergency Management Office (EMO) is designed to automatically contact the appropriate government agencies. Nonetheless, it is prudent, when contacting EMO, to identify the agencies that should be advised. The local EMO Coordinator may provide assistance in contacting some of the local authorities and may implement emergency services as required.

NOTE: Refer to the Field Emergency Response Plan Telephone Directory for telephone numbers for the above noted agencies.


02-05 Notification Matrix – New Brunswick Issue Date: Feb 2020/ Rev: 6


Notification Requirements for Key Government Agencies and Local Resources

NOTE: The New Brunswick Emergency Measures Organization (EMO) can assist you in contacting government resources. Determine which agencies or departments need to be contacted, before contacting the EMO office.

) Compulsory contact. A) Contact the local fire department if there is potential for secondary fires resulting from the

ignition of spilled liquids or escaping gas. Local fire departments will not fight primary natural gas fires. Local fire dept should be notified of all incidents including primary fires, gas leaks, obstruction of a roadway and industrial accidents. Reference the “Odorant Spill Response Plan” when applicable.

B) Request the New Brunswick Emergency Management Organization (EMO) officer to contact the Department of Environment and Local Government for all spills or releases that have harmed or could potentially harm the environment.

C) Contact Worksafe, New Brunswick if the incident results in serious injury or death of a provincially regulated (non M&NP Pipeline) worker or responder.

NOTE: Make a courtesy contact if the incident results in serious injury or death of federally regulated (M&NP Pipeline) employees.

D) Request the New Brunswick Emergency Management Organization (EMO) officer to contact the Department of Transportation for incidents affecting highways and major roadways.



E) Request the New Brunswick Emergency Management Organization (EMO) officer to contact the Department of Energy and Resource Development if the incident affects forests, parks or wildlife.

F) Request the New Brunswick Emergency Management Organization (EMO) officer to contact the Department of Agriculture and Aquaculture if the incident affects agricultural land or the fishing industry.

G) Request the fire, police, ambulance or New Brunswick Emergency Management Organization (EMO) officer to contact the New Brunswick Health if the incident affects the health of the public.

H) To isolate airspace above a release, contact nearest NAV Canada flight service station and request a NOTAM (Notice to Airmen).

I) Contact Environment and Climate Change Canada for incidents involving PCBs or any spills on aboriginal lands, in national parks, into river or lake systems with fish or onto railway right-of-ways.

J) Contact Department of Fisheries and Oceans (DFO) if any hydrocarbons have entered a waterway frequented by fish or occupied by waterfowl.

NOTE: The Canadian Coast Guard is part of DFO and must be notified if an incident is impeding shipping or navigable waters and also must be notified of any release to the environment through their 1-800 spill line.

K) Contact CANUTEC if information about handling procedures is required for any material releases. This is not mandatory.

L) Activate mutual aid partner agreements as required. If in doubt as to whether a spill is reportable or not – report it to Maritimes & Northeast

Pipelines On-Call Duty Manager. Refer to the Environmental SOP’s for follow-up reporting and documentation requirements.

For a fatality, request that the RCMP follow standard procedure. For significant incidents the Transportation Safety Board is a one-window reporting service

for both the TSB and CER. The New Brunswick Emergency Measures Organization (EMO) is designed to automatically

contact the appropriate government agencies. Nonetheless, it is prudent, when contacting EMO, to identify the agencies that should be advised. The local EMO Coordinator may provide assistance in contacting some of the local authorities and may implement emergency services as required.

NOTE: Refer to the Field Emergency Response Plan Telephone Directory for telephone numbers for the above noted agencies.


03-01 Incident Commander Issue Date: Feb 2018/ Rev: 6

03-DUTIES & RESPONSIBILITIES


INCIDENT COMMANDER (Operations Section Chief in urban Saint John) Typically the DUTY manager

The Incident Commander (Operations Section Chief in urban Saint John) manages all field aspects of the emergency on behalf of Maritimes & Northeast Pipeline. The Incident Commander (Operations Section Chief in urban Saint John) ensures that issues relating to responder safety, public safety, emergency planning zone, evacuation and isolation, control and containment are addressed and ensures that the objectives of this response plan are fulfilled. These objectives are outlined in Section 01 Reference 01 – Page 1 of 1. This role is the main point of contact with the Crisis Management Team, Gas Control, Maritimes & Northeast Pipeline senior management and external regulatory agencies in terms of incident reporting. Role of the Incident Commander (Operations Section Chief in urban Saint John)

• Declare an initial level of alert. • Confirm the level of alert with the On-call Regional CMT Deputy IC. • Notify the Transportation Safety Board • Notify REET through CCG 1-800-565-1633 • Maintain contact with the On-site Supervisor(On-site Gas Control Officer in urban Saint John) • Maintain contact with the Regional CMT Deputy IC. • Establish an Incident Command Post. • Establish priorities. Ensure all responders:

o protect themselves o inform and protect others o assess the situation o carry out duties

• Mobilize the Field Emergency Response Team. (The number and type of team members depend on the incident type, severity and location.)

• Ensure that adequate public protection measures are in place. (A Public Protection Supervisor may be activated to handle this duty.)

• Ensure that adequate safety measures for workers are in place. (A Safety Officer may be activated to handle this duty.)

• Ensure that adequate environmental measures are in place. (An Environment Officer may be activated to handle this duty.)

• Update the required agencies about the incident status. (A Liaison Officer may be activated to handle this duty or notification may be delegated to the Crisis Management Team.)

• Once approved by the Regional CMT Deputy IC, authorize the release of information to the news media. (An Information Officer may be activated to handle this duty or the release of information may be delegated to the Crisis Management Team.)

• Schedule Field Emergency Response Team meetings on a regular basis. • Ensure security of the Incident Command Post. • Approve requests from the On-site Supervisor, the Public Protection Supervisor, the Information

Officer, the Liaison Officer, the Safety Officer and the Environment Officer for additional resources.



• In conjunction with the Regional CMT Deputy IC and the appropriate government agency, call down the emergency and give the “All Clear” status.

• Order the demobilization of incident equipment when appropriate. • Monitor the need for Critical Incident Stress Debriefing (CISD).

Incident Commander (Operations Section Chief in urban Saint John) Checklist

Immediately appoint a scribe to assist with documentation and administrative duties. Declare an initial level of incident. Identify an On-site Supervisor (On-site Gas Control Officer in urban Saint John) Seek confirmation of incident through on-site supervisor or other reliable source. Ensure field response team efforts are directed toward protecting the public and responders

(if the public is in potential or actual danger, remove the people from the emergency planning zone if safe to do so).

Contact Gas Control (1-888-576-4634) and if required have the mainline or lateral shut-in. Notify the Transportation Safety Board (TSB at 1-819-997-7887) for any significant incident. Notify Canadian Coast Guard spill reporting (1-800-565-1633) if applicable. Assess the situation and complete an Incident Briefing Form (ICS 201) (Section 05). Ensure any potentially affected suppliers/customers are notified of the emergency. Chronologically document all actions, decisions, contacts and requests on a Time and Event

Log (Section 05). Confer with the On-call Regional CMT Deputy IC about the level of incident. Adjust as

necessary. Ensure the EOC has adequate security (i.e. lock the doors). Conduct regular meetings Establish the Incident Command Post. Refer to Section 04 of this manual for Maritimes & Northeast’s standard response guidelines. Order MSAT silence except for emergency response transmissions. MSAT is the preferred

emergency communication method (TMR may be used in Nova Scotia). Assess whether cellular phones should be used by the Field Emergency Response Team during

an emergency. In conjunction with the On-site Supervisor determine: the risk to workers or responders

Locate the incident on the appropriate emergency-planning map and determine the emergency-planning zone. (Refer to Section 04 Reference 03, Emergency Planning Zone Isolation - Public Safety for specific emergency planning zone sizes.) Evaluate how many members of the public could be in the emergency-planning zone. Account for residents, businesses, transients, highways, seaways, railroads, etc.

Appoint a Public Protection Supervisor if the incident poses an actual or potential threat to the public. If a Public Protection Supervisor is not available, the On-site Supervisor must address public safety issues before addressing control and containment issues. Discuss the following issues with the Public Protection Supervisor:

NOTE: Support and advice for the Public Protection Supervisor are available from the Incident Commander, the Regional CMT Deputy IC or the Crisis Management Team.

If required, once public protection activities have been initiated, in conjunction with the On-site Supervisor determine: the objectives and strategy of the on-site response a control and containment plan



Appoint a Safety Officer if the incident poses a threat to the health and safety of Maritimes & Northeast employees or non-Maritimes & Northeast responders. Discuss the following issues with the Safety Officer: safety of Maritimes & Northeast and non-Maritimes & Northeast responders the need for medical support services the need for additional safety support services

NOTE: Support and advice for the Safety Officer are available from the Safety Lead on the Crisis Management Team.

Appoint a Liaison Officer if the incident is multi-company, multi-jurisdictional or requires extensive assistance from the Enbridge Inc. Crisis Management Team. Discuss the following issues with the Liaison Officer: interaction with involved government agencies interaction with mutual aid partners interaction with local responders (Establish protocol for unified command.) communication between the Field Emergency Response Team, the Regional CMT Deputy

IC and the Crisis Management Team NOTE: Support and advice for the Liaison Officer are available from

the Information/ Liaison Lead on the Crisis Management Team. Appoint an Information Officer if the incident involves the media or members of the public.

Discuss the following issues with the Information Officer: issues pertaining to media relations responses to public inquiries issues pertaining to community relations the need for security at the emergency planning zone, incident site and the Incident

Command Post NOTE: Support and advice for the Information Officer are available

from the Information/ Liaison Lead on the Crisis Management Team.

Appoint an Environment Officer if the incident poses a threat to the environment. Discuss the following issues with the Environment Officer: environmental impact of the emergency the need for environmental monitoring (However, because the Public Protection

Supervisor is responsible for all activities from the outer edge of the incident location to the extremity of the emergency planning zone, the Public Protection Supervisor will direct the activities of the environmental monitoring crews when the Environment Officer has called for environmental monitoring.) NOTE: Support and advice for the Environment Officer are available

from the Environment Lead on the Crisis Management Team. Place other Maritimes & Northeast field personnel on standby as necessary. As required, request support from the Regional CMT Deputy IC. Maintain contact with the Regional CMT Deputy IC and all members of the Field Emergency

Response Team. Monitor weather conditions and weather forecasts through the meteorological Services of

Canada. Discuss notification of next of kin with the Regional CMT Deputy IC if applicable. Refer to

Section 04 for details. Ensure personnel are relieved as necessary. Personnel in stressful positions must be relieved

regularly.



Identify a Liaison officer to respond to a municipal EOC if advised that a municipal EOC has been activated.

In conjunction with the Regional CMT Deputy IC and appropriate local, provincial and federal authorities, reduce the level of alert or call down the alert. Confirm call down with Gas Control.

Initiate and coordinate post incident activities. Refer to Section 06 for details. Ask the Regional CMT Deputy IC to dispatch trained personnel to conduct critical incident

stress debriefings (CISD) as required. Prepare a post incident report on response activities. Refer to Section 06 for details.


03-02 On-Site Supervisor Issue Date: Feb 2017 / Rev: 5

03-02 On-Site Supervisor Issue Date: Feb 2017 / Rev: 5 ON-SITE SUPERVISOR (ON-SITE NATURAL GAS CONTROL OFFICER IN URBAN SAINT JOHN) The first Maritimes & Northeast employee at the incident site will assume the role of the On-site Supervisor (On-site Natural Gas Control Officer in Urban Saint John). In the initial phase of a response, this person is also responsible for public protection activities. For smaller incidents, the On-site Supervisor (On-site Natural Gas Control Officer in Urban Saint John) may remain responsible for all the incident location activities. This role is the lead on scene member of the local response team and is the designated point of contact with first responder Incident Command. If the incident involves multiple sites or locations, each location requires a similar response. Role of the On-site Supervisor (On-site Natural Gas Control Officer in Urban Saint John)

• Ensure responder safety at the incident site. • Identify hazardous situations associated with the incident. • Protect members of the public with the assistance of first responders (evacuation or

sheltering) until relieved by the Public Protection Supervisor. • Manage the resources at the incident site. • Establish and/or join the existing on-site Command Post. • Implement control and containment activities. • Curtail any unsafe act. • Assign assistants as needed. • Review special procedures.

On-site Supervisor (On-site Natural Gas Control Officer in Urban Saint John) Checklist

In urban Saint John, report to the municipal first responder (Fire Department) On-Site Command Post which will be designated by a green flashing light.

Establish contact with the Incident Commander (Operations Section Chief in urban Saint John) and confirm level of alert.

Obtain a status briefing and if possible an Incident Briefing Form from the Incident Commander.

Complete an initial site health and safety plan and share with on site incident command. Chronologically document all actions, decisions, contacts and requests on a Time and Event

Log (Section 05). If available, immediately appoint a scribe to assist with documentation and administrative

duties. If the incident is an urban setting determine if the municipality is activating its EOC and advise

the Incident Commander (Operations Section Chief in urban Saint John) so a Liaison Officer can be assigned to the Municipal EOC.

Establish, in conjunction with first responders, the On-site Command Post. Ensure security at the On-site Command Post. If there are members of the public in the emergency-planning zone, the Public Protection

Supervisor’s duties must be initiated before control and containment of the hazard. NOTE: Support and advice for the On-site Supervisor (On-site Natural Gas Control

Officer in urban Saint John) are available from the Incident Commander (Operations Section Chief in urban Saint John), and the Crisis Management Team.



Identify and provide the Incident Commander (Operations Section Chief in urban Saint John) with evaluations regarding the following issues: how to protect people first and then protect property:

protect yourself inform and protect others assess the situation initiate/carry out response

on-site health and safety (Advice and support may be available from the Safety Officer.) on-site hazardous materials (Review Safety Data Sheets (SDS) as required.) the need for emergency planning zone evacuation and isolation the need for a Public Protection Supervisor a control and containment action plan services and equipment required

Determine the potential for the incident to escalate. If required, contact Gas Control and have the mainline or lateral shut-in. Curtail unsafe acts. Obtain a head count of all persons (Maritimes & Northeast/contractor/government agency) at

the incident site. Ensure all responders have appropriate personal protection equipment. Ensure all on-site personnel have appropriate training and proper equipment for the hazards.

(Refer to Section 04 Reference 02, Responder Safety.) Ensure all personnel follow the appropriate safe-work procedures. Ensure casualties receive first aid and ongoing care. Maintain records of all injuries and on-site

treatments. If any serious injuries or any deaths have occurred, ensure that the accident scene remains

undisturbed if possible, until there is a thorough investigation. Mobilize medical aid and other emergency services. Use the Incident Commander (Operations

Section Chief in urban Saint John), the Safety Officer or Gas Control for assistance as necessary. Ensure medical responders are advised about potential hazards.

Request establishment of barriers to prevent unauthorized entry to the incident site. If necessary, mobilize personnel and equipment to the site. Depending on the nature of the

incident, a variety of equipment and specialized resources may be required: Site safety/security Fire attack Spill response Pipeline/facilities repair Decontamination

Monitor workers for fatigue or other symptoms. If fatigue is observed, send the worker for treatment.

If media personnel are granted access to the site by the Incident Commander (Operations Section Chief in urban Saint John), they must be escorted while on the jobsite and denied access to the dangerous areas (hot zones).

Refer media and public inquiries to the Incident Commander (Operations Section Chief in urban Saint John) unless otherwise directed. (Refer to Section 04 Reference 07, Media Relations.)

Mobilize and supervise the activities of an on-site photographer if required. This responsibility may be deferred to the Safety Officer.

Ensure that nobody including contract personnel works alone on cleanup operations.



As directed by the Incident Commander (Operations Section Chief in urban Saint John), arrange and set up critical incident stress debriefings (CISD) for responders. This responsibility may be deferred defer to the Safety Officer (Refer to Section 04 Reference 02, Responder Safety.)

Ensure that personnel and equipment are decontaminated before leaving the hazard area if appropriate. (Refer to Section 04 Reference 02, Responder Safety.)

Assist with post incident activities (Section 06).


03-03 Public Protection Supervisor Issue Date: Feb 2017/ Rev: 5

03-03 Public Protection Supervisor Issue Date: Feb 2017/ Rev: 5 If mobilized, the Public Protection Supervisor, in cooperation with local authorities, is responsible for protecting members of the public and their property. The Public Protection Supervisor is also responsible for monitoring the environment outside the actual incident site. The Public Protection Supervisor will continue to secure the emergency planning zone, notify any residents, businesses or transients and will assist with the on-going evacuation or sheltering. Note that any evacuation or sheltering is typically led by first responders, especially in an urban setting. Role of the Public Protection Supervisor

• Protect the public inside the emergency-planning zone. • Request isolation and evacuation of the emergency-planning zone if safe to do so. • Confirm and establish the Remote Command Post if required. • Monitor the environment inside the emergency-planning zone, but outside the incident site. • Ensure security of evacuated property with lead taken by police. • If necessary, request that government officials establish an Evacuation Centre.

Public Protection Supervisor Checklist

Establish contact with the Incident Commander (Operations Section Chief in urban Saint John).

Obtain a status briefing and if possible an Incident Briefing Form from the Incident Commander (Operations Section Chief in urban Saint John).

Chronologically document all actions, decisions, contacts and requests on a Time and Event Log (Section 05).

Confirm and establish the Remote Command Post if required. NOTE: Support and advice for the Public Protection Supervisor are available from the Incident Commander (Operations Section Chief in urban Saint John), or the Region CMT Deputy IC.

Review the appropriate emergency-planning map and confirm the emergency-planning zone with the Incident Commander (Operations Section Chief in urban Saint John).

Identify any member of the public who may be inside the emergency-planning zone. Account for residents, businesses, transients, highways, seaways, railroads, etc.

During a Level II or III Incident, the public inside the emergency-planning zone, must be evacuated or remain sheltered in their homes and businesses. (Refer to Section 04 Reference 03, Emergency Planning Zone Isolation - Public Safety.) . Evacuation or sheltering is lead by government agencies (EMO’s) and first responders. • During evacuation or sheltering operations, priority must be given to members of the

public at greatest risk. When assessing the risk and assigning priorities, EMO’s and first responders should consider the following issues: What public are safer remaining sheltered in their homes and businesses? Who is closest to the incident? Who is downwind of the incident? Who is isolated by a dead-end road? Who needs assistance? Are there nearby urban centres or public facilities (campgrounds, playgrounds, etc.)


03-03 Public Protection Supervisor Issue Date: Feb 2017/ Rev: 5

If required, request police to establish roadblocks. Advise the Incident Commander (Operations Section Chief in urban Saint John) when roadblocks are in place.

The Security of evacuated residences and businesses must be addressed by local police. If five or more families (residences) are to be evacuated, ensure an Evacuation Centre is

established by EMO. Even members of the public outside the emergency planning zone who express difficulties should be given the option to go the Evacuation Centre where they can receive additional information and assistance. When four or fewer families are to be evacuated, have EMO advise the evacuees to seek alternate accommodation of their choice and document the evacuees’ contact numbers and maintain contact with the evacuees.

If mobilized, direct Environmental Monitoring Crews to monitor the environment outside the immediate incident site and inside the emergency-planning zone. Particular attention should be paid to any hazardous conditions.

Regularly update the Incident Commander. Determine whether a NOTAM (Notice to Airmen) should be requested (Refer to Section 04

Reference 03, Emergency Planning Zone Isolation - Public Safety.) Participate in Field Emergency Response Team meetings. Ensure you periodically review all progress of Evacuation or Sheltering, Roadblock Crews and

Environmental Monitoring Crew. Establish a safe staging area for incident equipment and personnel. Assist with post incident activities (Section 06).

PUBLIC PROTECTION SUPPORT PERSONNEL ROLES AND RESPONSIBILITIES Environmental Monitoring Crews

Obtain a status briefing from the Public Protection Supervisor. Chronologically document all actions, decisions, contacts and requests on a Time and Event

Log (Section 05). Duties may include downwind air monitoring, impact assessment or effluent sampling. Review the map and identify the locations that need to be monitored. Determine a safe route into and out of the emergency-planning zone. Pick up the equipment, safety gear and communication equipment needed to complete the

assignment. Use hand-held LEL monitors to test the atmosphere periodically if required. Establish a communication and reporting schedule with the Public Protection Supervisor and

Environment Officer (Field Emergency Response Team). protect yourself inform and protect others assess the situation carry out duties

Update the Public Protection Supervisor and the Environment Officer about all monitoring results and meteorological conditions including wind speed and direction. Support for plume modelling and air quality is available through REET at 1-800-565-1633.

Initiate soil and water sampling programs and preliminary impact assessments as requested by the Environment Officer.

Carefully record all monitoring and sampling results. Assist with post incident activities (Section 06).


03-04 Safety Officer Issue Date: Feb 2017/ Rev: 3

03-04 Safety Officer Issue Date: Feb 2017/ Rev: 3 If an incident poses a threat to the health and safety of Maritimes & Northeast or any non-Maritimes & Northeast responders, the Incident Commander (Operations Section Chief in urban Saint John) will appoint a Safety Officer. The Safety Officer develops and recommends measures for ensuring responder and worker safety. The Safety Officer discontinues any operation, which threatens the health and safety of responders. Role of the Safety Officer

• Identify hazardous situations and safety procedures associated with the incident. • Discontinue any operation which threatens the health and safety of responders. • Review any action plan developed by the Incident Commander (Operations Section Chief

in urban Saint John) or the On-site Supervisor (Natural Gas Control Officer in urban Saint John) for safety implications.

• Investigate accidents that have occurred as a result of the emergency. • Assign assistants as needed. • Review medical needs.

Safety Officer Checklist

Report to the Incident Commander (Operations Section Chief in urban Saint John).. Obtain a status briefing and an Incident Briefing Form from the Incident Commander

(Operations Section Chief in urban Saint John). Get a copy of initial site health and safety plan and develop site health and safety plan, send to

M&NP IC, and post at Incident Command site. Chronologically document all actions, decisions, contacts and requests on a Time and Event

Log (Section 05). Identify and provide the Incident Commander (Operations Section Chief in urban Saint John)

with evaluations regarding the following safety issues: protection of Maritimes & Northeast and non-Maritimes & Northeast responders on-site health, safety and medical needs presence of on-site hazardous materials [Consult Safety Data Sheets (SDS) as required]. health and safety reporting requirements

NOTE: Support and advice for the Safety Officer are available from the EH&S Manager on the Crisis Management Team.

Ensure all on-site personnel have appropriate training and proper equipment for the hazards. (Refer to Section 04 Reference 02, Responder Safety.)

Ensure all personnel follow the appropriate safe-work procedures. Curtail unsafe acts. Obtain a head count of all persons (company/contractor/visitor) at the incident site from the On-

site Supervisor (Natural Gas Control Officer in urban Saint John). Regularly update the EH&S Manager and the Incident Commander (Operations Section Chief in urban

Saint John). Participate in Field Emergency Response Team meetings. Participate in the investigation of accidents at the incident site. Ensure casualties receive first aid and ongoing care.


03-04 Safety Officer Issue Date: Feb 2017/ Rev: 3

Ensure the On-site Supervisor (Natural Gas Control Officer in urban Saint John) briefs medical response personnel about potential exposures.

Assess requirements for additional on-site safety or first aid personnel/equipment. Maintain records of all injuries and on-site treatments. If any serious injuries or any deaths have occurred, ensure that the accident scene remains

undisturbed if possible, until there is a thorough investigation. Mobilize and supervise the activities of an on-site safety photographer if required. Remind the On-site Supervisor (Natural Gas Control Officer in urban Saint John) to monitor workers

for fatigue or other symptoms. If fatigue is observed, send the worker for treatment. If media personnel are granted access to the site by the Incident Commander (Operations Section

Chief in urban Saint John)., they must be escorted while on the jobsite and denied access to dangerous areas.

Ensure that nobody including contract personnel works alone on cleanup operations. As directed by the Incident Commander (Operations Section Chief in urban Saint John), arrange and

set up critical incident stress debriefing for responders and the public. Ensure the On-site Supervisor (Natural Gas Control Officer in urban Saint John) is aware that

personnel and equipment must be decontaminated before leaving the hazardous area. (Refer to Section 04 Reference 02, Responder Safety.)

Refer media and public inquiries to the Information Officer unless otherwise directed. Assist with post incident activities (Section 06).


03-05 Information Officer Issue Date: Feb 2018/ Rev: 5

03-05 Information Officer Issue Date: Feb 2018/ Rev: 5 If an incident involves the media or the public, the Incident Commander (Operations Section Chief in urban Saint John) will appoint an Information Officer. The Information Officer is responsible for developing and/or releasing approved information about the incident to the news media, incident personnel, the community and other appropriate nongovernmental organizations. The Information Officer also responds to public inquiries and utilizes corporate security as required. Note: In an urban setting, any media release must be developed in conjunction with the applicable EMO to ensure consistency and to minimize confusion. Role of the Information Officer

• Determine from the Incident Commander (Operations Section Chief in urban Saint John) the limitations on the release of information.

• Contact Internal External Affairs • Respond to public inquiries. • Oversee community relations. • Develop material for use in media briefings. • Conduct media briefings. • Arrange for tours or other briefings that are required. Ensure any tours are approved by the

Incident Commander. (Operations Section Chief in urban Saint John) • Utilize corporate security at the Incident Command Post, incident site or the emergency-

planning zone (evacuated residences, businesses and public facilities). Information Officer Checklist

Report to the Incident Commander. (Operations Section Chief in urban Saint John) Obtain a status briefing and an Incident Briefing Form from the Incident Commander

(Operations Section Chief in urban Saint John) Contact Internal External Affairs (866-761-5400). They will contact the M&NP Director of

External Relations. Chronologically document all actions, decisions, contacts and requests on a Time and Event

Log (Section 05). Advise the local Maritimes & Northeast administrative staff where to direct incoming public

and media telephone calls. After hours, mobilize a receptionist. Give media or public the 24 hour External media line number (888-992-0997) as requested. Confer with the EOC Director (Crisis Management Team) about issues relating to media

interest, press releases and Maritimes & Northeast’s crisis communication procedures. NOTE: Support and advice for the Information Officer are available through the

EOC Director on the Crisis Management Team. Prepare a preliminary media statement. Restrict the statement to irrefutable facts such as

when the incident occurred, where the incident occurred, the number of personnel on site and basic information about the facility. Do not speculate about the cause of any injuries or cost of the incident. Coordinate content with the applicable first responders and EMO.

Provide a preliminary media statement to field emergency responders who may be contacted by the media such as the Incident Commander Operations Section Chief in urban Saint John), and the Public Protection Supervisor. Ensure all responders know where to direct the media


03-05 Information Officer Issue Date: Feb 2018/ Rev: 5

for further information. Frequently update the responders to ensure that messages to the media are consistent.

Fax or e-mail a preliminary statement to Maritimes & Northeast offices (including Halifax office) to apprise Maritimes & Northeast staff who is not responding to the incident.

If required, mobilize personnel to liaise with media personnel near the emergency-planning zone and at the Evacuation Centre.

If warranted, establish and coordinate a media-briefing centre. Obtain additional staff to help with community relations’ activities as required. Handle all general inquiries and concerns from the public. Regularly update the Incident Commander (Operations Section Chief in urban Saint John) and

the CMT. Participate in Field Emergency Response Team meetings. Confirm with the Incident Commander whether numbers of deaths, injuries or missing persons

may be released. Deaths must be counted as injuries until they are confirmed by a medical doctor.

Conduct next of kin notifications as directed by the Incident Commander (Operations Section Chief in urban Saint John). (Refer to Section 04 for notification of next of kin guidelines.)

If warranted and approved by the Incident Commander (Operations Section Chief in urban Saint John), contact local media to broadcast public safety messages.

Return any media calls promptly and courteously. Honour your commitments to the media. Always assume that telephone interviews are being recorded. Assist with post incident activities (Section 06).


03-06 Liaison Officer Issue Date: Feb 2018/ Rev: 5

03-06 Liaison Officer Issue Date: Feb 2018/ Rev: 5 If an incident is multi-company, multi-jurisdictional or requires extensive assistance from the Enbridge Inc. Crisis Management Team, the Incident Commander (Operations Section Chief in urban Saint John) and the CMT will appoint a Liaison Officer. The Liaison Officer contacts and updates government agencies and local authorities. These agencies and authorities may provide support or may have specific information requirements. The Liaison Officer is also responsible for mutual aid relations. Role of the Liaison Officer

• Contact government agencies, mutual aid partners or external services as necessary. • Act as a field contact point for agency, contractor or mutual aid representatives. • Maintain a list of assisting and mutual aid partners, government agencies and their respective

representatives. • Update government agencies, mutual aid partners and supporting services about the status of

the incident. • Monitor incident operations to identify potential inter-organizational problems. • The Liaison Officer will, whenever possible, co-locate with the government officials managing

the emergency (i.e. at the applicable EOC, especially in an urban setting)

Liaison Officer Checklist Report to the Incident Commander. (Operations Section Chief in urban Saint John) Obtain a status briefing and an Incident Briefing Form from the Incident Commander.

(Operations Section Chief in urban Saint John) Chronologically document all actions, decisions, contacts and requests on a Time and Event

Log (Section 05). Refer to the applicable notification matrix in Section 02 for the required agency reporting.

NOTE: Support and advice for the Liaison Officer are available through the ERC Director on the Crisis Management Team.

Refer to Maritimes & Northeast’s Incident Reporting Guidelines in Section 04 of this plan for the details of what should be reported.

Phone and fax a current an Incident Briefing Form to the appropriate government agencies. If a detailed report is required by an agency, contact the EOC Director on the Crisis Management Team.

As needed, activate mutual aid agreements. Advise the local receptionist where to direct incoming government agency, third-party

company, mutual aid or contractor calls. Act as the contact person between the Incident Commander and the Regional CMT OIC at the

Incident Commander’s request. Regularly update the Incident Commander (Operations Section Chief in urban Saint John) and

the Crisis Response Team. Participate in Field Emergency Response Team meetings. Make use of the expertise and services provided by any contractors, mutual aid partners and

government agencies. Assist any contractors, mutual aid partners and government agency representatives who have

been assigned to assist the Field Emergency Response Team as follows: Ensure that all resources are properly checked.


03-06 Liaison Officer Issue Date: Feb 2018/ Rev: 5

Provide briefings to the representatives. Obtain input from the representatives. Identify special needs or requirements. Ensure representatives report to their headquarters on a prearranged schedule. Ensure that all personnel and equipment are properly accounted for and released prior to

departure. Collect documentation from representatives before they are released. Ensure the representatives attend debriefing sessions.

Assist with post incident activities (Section 06).


03-07 Environment Officer Issue Date: Feb 2018/ Rev: 4

03-07 Environment Officer Issue Date: Feb 2018/ Rev: 4 If an incident poses a threat to the environment, the Incident Commander (Operations Section Chief in urban Saint John) will appoint an Environment Officer. The Environment Officer assesses environmental issues and recommends the appropriate action. Role of the Environment Officer

• Assess environmental issues. • Develop environmental action plans.

Environment Officer Checklist

Report to the Incident Commander (Operations Section Chief in urban Saint John). Obtain a status briefing and an Incident Briefing Form from the Incident Commander

(Operations Section Chief in urban Saint John). Chronologically document all actions, decisions, contacts and requests on a Time and Event

Log (Section 05). Identify and provide the Incident Commander (Operations Section Chief in urban Saint John)

with evaluations regarding the following environmental issues: regulatory environmental reporting requirements recommended environmental action plan (Refer to Section 08-17 Environmental Considerations and Enbridge Inc.’s East Canada Environmental SOPs available on the Source). the need for environmental monitoring NOTE: To ensure their safety in the emergency-

planning zone, environmental monitoring crews will be dispatched by the Public Protection Supervisor.

NOTE: Support and advice are available from the EH&S Manager on the Crisis Management Team.

Participate in Field Emergency Incident Response Team meetings. Oversee the investigation of environmental issues (soil sampling, water sampling). As requested and approved by the Incident Commander (Operations Section Chief in urban

Saint John), advise government agencies about the monitoring results and describe the mitigation procedures that are underway to minimize environmental damage.

Assist the On-site Supervisor (On-site Natural Gas control officer in urban Saint John) with environmental issues as required.

Recommend the proper disposal of contaminated clothing and materials to the On-site Supervisor (On-site Natural gas control officer in urban Saint John).

Assess the requirements for additional on-site environmental people. Regularly update the Environment Lead and the Incident Commander (Operations Section

Chief in urban Saint John) Refer media inquiries to the Information Officer unless otherwise directed. Refer public inquiries to the Liaison Officer unless otherwise directed. Assist with post incident activities (Section 06).


03-08 Gas Control Issue Date: Feb 2017/ Rev: 0

03-08 Gas Control Issue Date: Feb 2017/ Rev: 0 The Duties and Responsibilities of Gas Control personnel are detailed in the Gas Control SOPs as listed below. The current revisions of these SOPs are available on the Source. 8-2010 Initial Notification of Potential Emergency 8-2020 Emergency Response 8-2030 Alarm Management 8-2040 Outage Management 8-2050 Early Notification – Disaster Recovery 8-2060 Short Notification – Disaster Recovery 8-2070 Abnormal Operation Response 8-2080 Shift Change 8-2090 Change Management


04-01 Investigation of Complaints Issue Date: Feb 2017/ Rev: 4

04-STANDARD GUIDELINES

04-01 Investigation of Complaints Issue Date: Feb 2017/ Rev: 4 STANDARD GUIDELINES These guidelines set Maritimes & Northeast emergency response standards for protecting life, property and the environment. INVESTIGATION OF INCIDENTS Maritimes & Northeast personnel may initially become aware of an emergency/incident from an outside source such as a member of the public, media, a third party company or a government agency. All incoming information relating to a potential incident must be recorded on an Incident Briefing Form from (Section 05). An emergency is not automatically declared when information related to a potential incident is received. However, an emergency is declared if any of the following conditions are met: • Maritimes & Northeast is made aware of the incident from a reputable source, such as a third party

company or agency • information is received from several different sources about the same incident • the incident is substantiated to be a threat to the public or the environment

If a safety or potential emergency condition exists, the On-call Technician, On-call Incident Commander and On-call Regional CMT OIC will be contacted. A Maritimes & Northeast representative(s) will be dispatched to investigate. Any Maritimes & Northeast representative who is likely to investigate a safety or potential emergency condition must be trained and prepared to assume the role of Site Operations Leader - Rural and On Site Natural Gas Control Officer - Urban Centres. Once an incident has been investigated, Maritimes & Northeast must report the results of the investigation to the outside source who alerted Maritimes & Northeast about the situation.


04-02 Responder Safety Issue Date: Apr 2012/ Rev: 2

04-02 Responder Safety Issue Date: Apr 2012/ Rev: 2 RESPONDER SAFETY – (Company and Fire, Police, and Ambulance) Maritimes & Northeast responders must follow Maritimes & Northeast environment policies, safe-work procedures and standard operating and response procedures. If possible, two employees should respond to the potential incident site. The nature of a hazard(s) influences the responses that are implemented by the Site Operations Leader - Rural Areas & On-Site Natural Gas Control Officer - Urban Centres, the Incident Commander and the Regional CMT OIC. The following characteristics about the hazard must be considered:

• the potential for the situation to escalate • the location of the emergency, the time of day and the weather conditions • actual and perceived impact to responders, the public or the environment • the number of responders and their training • the availability of response equipment • the availability of external support, e.g. ambulances, police, fire fighters and mutual aid

Responders must be kept out of the hazard area until all hazards are identified and their severity is assessed. Responders must evaluate potential site hazards such as ignition sources or vapours. Before personnel respond to an emergency, they must have appropriate clothing, training and the necessary equipment. When responders approach a site that could have explosive vapours, they must approach the site from an upwind or crosswind direction and inspect the site from a distance if hazards have not been assessed. When on the site, responders must address the following precautions:

• Identify a safe escape route. • Continue to assess the hazards, e.g. vapours, fire hazards, electrical hazards, BLEVE potential. • Protect themselves and others (responders and public) before initiating on-site operations. • Avoid extinguishing an ignited release if the leak or supply cannot be stopped. • Attempt to control only small fires. First Responders must not attempt to battle a fire without

adequate firefighting equipment, training and backup personnel. This includes civilian fire departments.

• Company Responders inform first responders (fire, police, ambulance) about the hazards as appropriate. Do not allow first responders to enter the hazard area unless they are properly trained, equipped and informed of the hazards.

On-site Work Areas The Site Operations Leader - Rural Areas & On Site Natural Gas Control Officer - Urban Centres may divide the site into three areas to clearly identify high risk areas and to reduce the hazards to the responders. The three areas are defined as the cold zone (safe area), the hot zone (hazard area) and the warm zone (decontamination area). These three on-site work areas must not be confused with the emergency planning zone. If the public is in actual or potential danger then the emergency-planning zone must be evacuated and isolated. On-site work areas are pertinent to responders only.



• Cold Zone (Safe Area) The Site Operations Leader - Rural Areas & On-Site Natural Gas Control Officer - Urban Centres verifies a safe area. The On-site Command Post is located in the safe area. The cold zone is continually monitored and evaluated to confirm its safety. If there is any concern about the safety of the area, the Site Operations Leader - Rural Areas & On-Site Natural Gas Control Officer - Urban Centres relocates the On-site Command Post. • Hot Zone (Hazard Area) The hot zone or exclusion zone is the hazardous area. Extreme caution and planning are undertaken when entering this area. Only personnel with appropriate training, clothing, equipment and an understanding of the specific response and control procedures are allowed into the hot zone. An area is considered hot if any of the following conditions exist: combustible gas readings of 20% LEL or greater oxygen content less than 19.5% or greater than 22% presence of organic and inorganic vapours/gases and liquids (Consult MSDS toxicity data.)

The Site Operations Leader - Rural Areas & On-Site Natural Gas Control Officer - Urban Centres must consider the following on-site conditions when determining the size of the hazardous area: the location of access routes, power lines, pipelines, fire and explosion hazards areas where vapours are likely to accumulate, e.g. downwind, confined spaces site instability, e.g. steep slopes, overhanging banks, unstable soil, thin ice weather conditions the toxicity and evacuation data for the product involved (Refer to MSDS sheets.)

• Warm Zone (Decontamination Area) The warm zone is usually set up in response to a hazardous material spill and when decontamination of personnel and equipment is required. As such, a warm zone would not normally be setup for an incident involving Maritimes & Northeast. The decontamination area buffers the designated hot and cold zones. Warm zones should be set up in areas that are not affected by the hazard. Personnel responding to hazardous substance incidents may become contaminated in several ways: contacting vapours, gases, mists or particulate in the air being splashed by materials while sampling or opening containers walking through puddles or on contaminated soil using contaminated instruments or equipment

Access to and from the hot zone is controlled. Contaminated personnel and equipment leaving the hot zone are decontaminated in the warm zone before continuing on into the cold zone. Decontamination is the complete or partial removal or neutralization of the harmful contaminating substances. Some equipment will not withstand a proper decontamination process and therefore must be destroyed. Safety support from head office or field offices will give the Site Operations Leader - Rural Areas & On-Site Natural Gas Control Officer - Urban Centres a recommendation about whether clothing, instruments and equipment should be decontaminated or destroyed. All hazardous waste must be disposed of according to applicable waste management regulations.



Psychological Support Response and rescue personnel often make life and death decisions and bear the responsibility for the outcome of those decisions. Responders are often under a great amount of stress. Sometimes they have to deal with the anger and hostility of those they are trying to help. They may have experienced the serious injury or the death of co-worker(s) or member(s) of the public. They may be exposed to working conditions in hazardous environments or extreme weather conditions. Exposure to distressing, unpleasant and hazardous working conditions can lead to physical or emotional problems. Frequently, responders drive themselves to the limits of their endurance. During an emergency, responders in high stress positions or assignments should be routinely rotated. Fifteen-to thirty-minute rest periods should be scheduled every two hours for responders. They should be provided with a quiet sheltered place to relax. They should be encouraged to make contact with their family during breaks. Critical Incident Stress Debriefing (CISD) If necessary, the Incident Commander asks the Regional CMT OIC to dispatch trained personnel to meet with the responders, family members and members of the public. CISD is a three-way approach to debriefing, which provides support, and reassurance to those affected by an emergency.


04-03 Emergency Planning Zone Isolation Issue Date: Apr 2016/ Rev: 3

04-03 Emergency Planning Zone Isolation Issue Date: Apr 2016/ Rev: 3 Public Safety Specific emergency-planning zones have been assigned for all Maritimes & Northeast operations in Canada. The emergency-planning zone must not be confused with on-site work areas (cold, hot and warm zones). The cold, hot and warm zones affect responder safety. The emergency-planning zone is where public protection activities will be undertaken to ensure public safety. The following emergency-planning zones have been defined for various actual or potential release or natural gas:

Diameter (mm)

Emergency-planning zone

(m) Mainline Pipeline 762 (30”) 800 Lateral Pipelines Moncton Lateral 305 (8”) 250 Saint John Lateral (rural section) 406 (16”) 450 Saint John Lateral (urban section)1 406 (16”) 300 Utopia Lateral 102 (4”) 100 St. George Lateral 51 (2”) 100 Halifax Lateral (rural section) 305 (12”) 400 Halifax Lateral (urban section)1 305 (12”) 250 Point Tupper Lateral (rural section) 203 (8”) 200 Point Tupper Lateral (urban section) 152.4 (6”) 150

A quantitative analysis (using mathematical calculations) was carried out to determine the size of each emergency-planning zone. The main hazard was determined to be heat radiation resulting from a natural gas fire. During an emergency, the Incident Commander (Operations Section Chief in urban Saint John) in conjunction with the On-site Supervisor (On-site Natural Gas Control Officer in urban Saint John) may adjust the size of the emergency-planning zone based on the available information. Roadblocks Roadblocks are established to prevent public entry to the emergency-planning zone. These roadblocks are normally established and manned by local police/RCMP personnel. Maritimes & Northeast should provide the police, transportation and municipal/county authorities with the following information:

• the nature, location and extent of the emergency • suggestions for the location of the roadblocks • wind speed and direction • an estimate of the number of dwellings within the emergency-planning zone

1 The size of the EPZ is different due to a pressure reduction in the pipeline.



Roadblocks will be placed in locations that are clearly visible to oncoming traffic. The roadblock locations must be positioned to enable traffic to turn around easily. Intersections are usually good locations for roadblocks. The public must also be protected from flying into the airspace above a gas release. In Canada, NAV Canada can be contacted through the nearest flight service station to request the issuance of a NOTAM (Notice to Airmen). This responsibility has been assigned to the Public Protection Supervisor in this response plan. Evacuation and Sheltering Evacuation and sheltering are procedures for protecting the public. The decision to evacuate or shelter depends upon the circumstances of the emergency. The primary goal is to evacuate the public from the emergency-planning zone if safe to do so and if deemed to be the best option to protect the public. During a natural gas fire at a pipeline, the primary hazard is heat radiation. The heat may cause secondary fires in buildings or the surrounding environment. The coordination and resources to accomplish an effective response requires planning and interaction with local emergency measures organizations (EMO) and first responders. During evacuation or sheltering operations, priority must be given to members of the public at greatest risk. When assessing the risk and assigning priorities, consider the following issues:

• What public are safer remaining sheltered in their homes and businesses? • What public is closest to the emergency? • What public is downwind of the emergency? • What public is isolated by a dead-end road? • What public needs assistance? • Are there nearby urban centres or public facilities?

Evacuation If an incident involving Maritimes & Northeast operations presents an imminent risk and if safe to do so, Maritimes & Northeast will recommend to first responders to initiate evacuation of all or a portion of the public from the emergency-planning zone. Residents, businesses, public facilities and transients in the emergency-planning zone will be notified. The notification will take into account that school children and parents must be informed about each other’s whereabouts at the earliest possible time. Emergency Measures Organizations will also ensure that other appropriate government agencies (local, provincial, federal) are informed about the evacuation of the public. Ensuring notification and action to protect the public will be the responsibility of the Public Protection Supervisor (may initially be the On-site Supervisor (On-site Natural Gas control officer in urban Saint John)) and the Incident Commander (Operations Section Chief in urban Saint John). The Incident Commander (Operations Section Chief in urban Saint John) will appoint an individual to act as a Public Protection Supervisor. Maritimes & Northeast will rely heavily on local responders (fire, police, and ambulance), government agencies and/or mutual aid partners to take the lead. The expectation of first responders is clearly communicated as part of the Maritimes & Northeast Pipeline on-going First Responder Public Continuing Education Program as part of the Maritimes & Northeast Pipeline Emergency Preparedness and Response Program.



Only evacuate members of the public who reside within the emergency-planning zone. Ensure you consider the possibility of transients (campers, hikers, construction crews, roadwork crews, public gatherings) who may be in the emergency-planning zone. If Maritimes & Northeast, government agencies, or first responders determine that members of the public outside the emergency-planning zone are at risk, the emergency-planning zone will be expanded to meet the potential danger. Residents in the expanded emergency-planning zone will then be evacuated or sheltered. Residents living near the Maritimes & Northeast pipeline are visited by Maritimes & Northeast representatives during an ongoing public education program. Possible pipeline emergencies and appropriate reactions are discussed. There may be an immediate need to extend critical incident stress debriefing services to displaced persons. Evacuation Centres Evacuation Centres are usually established by EMO when five or more families (residences) are to be evacuated. An Evacuation Centre is merely a check-in point to gather evacuee information. The Evacuation Centre Representative gathers this information and advises the evacuees to seek reasonable accommodation of the evacuee’s choice. When four or fewer families are to be evacuated, the EMO will advise evacuees to seek alternate reasonable accommodation of their choice and document their expected telephone numbers during the evacuation. EMO representatives at an Evacuation Centre will provide accurate, consistent and clear information about the status of the emergency. EMO Evacuation Centre Representative will maintain communications with the Public Protection Supervisor so that information about emergency status can be relayed quickly. All staff at an Evacuation Centre should be compassionate yet confident and positive. The evacuees will be looking for support and reassurance. EMO representatives can help evacuees by taking the following measures:

• Greet the evacuees calmly. • Listen to what people are feeling and have experienced. • Allow the evacuees to state their feelings. • Attempt to reunite families as quickly as possible. • Arrange for alternative accommodation, reimbursement of daily expenses and the

security of evacuated property. • Document the details of people who may have trouble coping with the emergency so

that they can be given prompt support. • Provide reimbursement information as appropriate and if in conjunction with Maritimes

& Northeast policies and procedures.



Sheltering Sheltering is a Canadian Standards Association (CSA) recognized public protection method. EPZ Residents and business people should remain sheltered during the following circumstances:

• It is safest for people to avoid exposure to combustible gases by staying indoors. • The buildings are considered to be within or near to toxic or explosive gas plumes. • Escape routes traverse the incident site. • The duration of a release is short and/or the heat intensity is localized. • The nature of the emergency is such that sheltering is deemed by first responders and M&NP as

safer than evacuation. • The building itself offers significant thermal protection if constructed with predominantly non-

combustible materials. Instructions to sheltered residents should include:

• Close windows and doors. • Shut off all air intake fans and fans which exhaust outdoors, e.g., clothes dryers, stove vents,

vacu-flo systems and bathroom fans. • Extinguish fires in fireplaces. • Wait in the interior of the house for further instructions.

It is important to reassure sheltered members of the public that they have not been forgotten and that sheltering is the safest action at this time. As well it is important to attempt to provide sheltered public regular updates related to the incident. The method of communication in this regard is a challenge. One option is a telephone team. Progress is being made in many communities with public alerting. Various methods of communication, such as radio, TV, and, loudspeaker, may be used.


04-04 Site-Specific ERPs Issue Date: Feb 2017/ Rev: 3

04-04 Site-Specific ERPs Issue Date: Feb 2017/ Rev: 3 Fire Near or Involving a Pipeline Facility For gas fires or fires involving gas-containing facilities, company personnel should assess the situation and coordinate with outside firefighting personnel as required. General procedures for responding to this type of emergency are as follows: • If the public is in actual or potential danger, refer to the Public Protection Supervisor’s roles and

responsibilities, Section 03 of the Field Emergency Response Plan. • Remain at a safe distance. Protect people first and then property. Seek assistance from first

responders to secure the area and restrict access to trained personnel only. • If safe to do so, request first responders to evacuate any adjacent facilities or buildings that may

be endangered (refer to Section 04 Reference 03). • Contact the Maritimes & Northeast 24-hour emergency number at 1-888-444-6677. • If necessary, wait for assistance to arrive before attempting control measures. • If the fire is being fuelled by escaping gas or some similar flammable material, company personnel

will attempt to eliminate the flammable fuel source. Normally, natural gas fires should not be extinguished unless the fuel source can be safely eliminated. If the fire is not from a fuel source and if it is safe to do so, firefighting personnel should extinguish the fire. Use whatever firefighting equipment is available, using proper firefighting techniques.

• Keep the M&NP Incident Commander (Operations Section Chief in urban Saint John) informed of response details at regular intervals.

• Do not allow fire, police or ambulance responders to enter the hazard area, unless they are properly trained, equipped and informed of the hazards.

Explosion Near or Involving Pipeline Facilities If an explosion has occurred, particularly where no fire is burning, be alert to the possibility of additional explosions. Note that due to the nature of the product transported, ignition would never be used as a control strategy. General procedures for responding to this type of emergency are as follows: • If the public is in actual or potential danger, refer to the Public Protection Supervisor’s roles and

responsibilities, Section 03 of the Field Emergency Response Plan. • Remain at a safe distance. Seek assistance from first responders to secure the area and restrict

access to trained personnel only. • If safe to do so, request first responders to evacuate any adjacent facilities or buildings that may

be endangered. • Contact the Maritimes & Northeast 24-hour emergency number at 1-888-444-6677. If necessary, wait for assistance to arrive before attempting control measures. Man Down Procedures Whenever an on-site M&NP responder is noticed to be lying on the ground, Maritimes & Northeast must be prepared to respond to the injured party effectively. Precautions must be taken to protect other



responders first, assess why the injured party became injured and if safe to do so attempt to rescue the injured party. General procedures for responding to a “man-down” are as follows: • Protect yourself by retreating to a safe area. • Call for help (sound alarm if one is on-site). • Ensure other on-site personnel are informed of:

What happened Where it happened When it happened Any known injuries Present status of response to injured worker

• Isolate the danger area (hot zone). • Establish the on-site M&NP Supervisor (M&NP employee who is in command on-site). • Contact the Maritimes & Northeast 24-hour number at 1-888-444-6677. • Assess the situation for hazards. • Establish a plan of attack, including a determination of people and resources. • Discuss the plan of attack with the M&NP Incident Commander (Operations Section Chief in urban

Saint John). • If approved by the M&NP Incident Commander (Operations Section Chief in urban Saint John).,

execute plan. • Recover the injured worker. • Remove the injured worker to safe area (cold zone). • Start first aid if required. Natural Disasters Whenever a disaster such as an earthquake, flood, hurricane or tornado occurs, the affected Maritimes & Northeast facilities will be monitored during the disaster by Gas Control and/or appropriate field personnel. Precautions will be taken to protect life first and then property. If sufficient danger exists during the natural disaster, the affected facilities should be shut in and possibly blown down. Once the natural disaster has passed and it is safe to do so, immediately inspect the facilities for damage. Hurricane/Tornado When hurricane/tornado conditions exist, personnel should be on the lookout. Most hurricanes/tornadoes occur during the spring or summer. The following general procedures can be followed to respond to an emergency of this type: • Monitor weather information. (A hurricane/tornado watch means atmospheric conditions are

favourable for tornadoes and a tornado warning means a tornado has been sighted.) • If a “hurricane/tornado warning for the area” is issued, assign an observer to monitor storm

conditions. • If a hurricane/tornado is sighted, notify all affected personnel. Take the following actions as time

permits. Remember to protect life first and then property. Notify the Maritimes & Northeast 24-hour emergency number at 1-888-444-6677 and the

local area office and other affected facilities. Advise them that your facility may be out of communication.

Extinguish all unnecessary lights. Switch over to auxiliary power. Do not trip the ESD system. It will function automatically if a fault occurs. Leave facilities in



operation and seek shelter. • When a hurricane/tornado approaches, personnel in vehicles should:

If possible, drive at right angles, away from the tornado. If the hurricane/tornado cannot be avoided, seek shelter in a ditch or other low-lying area.

Avoid locations under electrical power lines. • After the hurricane/tornado has passed:

Survey for damage. Trip ESD shutdowns if necessary. Isolate those portions of facilities that have been damaged.

• Notify Maritimes & Northeast’s 24-hour emergency number at 1-888-444-6677 and the local area office and other affected facilities that the storm has passed and what damage has occurred.

• Proceed with any repairs or other actions that are required.


04-05 Withdrawn Issue Date: Apr 2012 / Rev: 2



04-06 Incident Reporting Issue Date: Feb 2020/ Rev: 7

04-06 Incident Reporting Issue Date: Feb 2020/ Rev: 7 All reportable incidents involving Maritimes & Northeast operations must be reported to the appropriate government agency, regardless of the time of day or night. However, the reporting will take place after reasonable and practical action has been taken to protect people and if possible to contain the incident. Section 52 “Incident Report” of the Onshore Pipeline Regulations states that “A company shall immediately notify the Board of any incident relating to the construction, operation or abandonment of its pipeline and shall submit a preliminary and detailed report to the Board as soon as is practicable”. Refer to the glossary in Section 01 of this plan for the definition of an “incident”. All available factual information about significant incidents known at the same time should be called in to the TSB Reporting Hotline 819-997-7887 (facsimile 819-953-7876, email: [email protected]) within three hours. Refer to the glossary in Section 01 of this plan for the definition of significant incident. Subsequent to the telephone report, incident details are required to be input in the CER Online Event Reporting System at https://apps.cer-rec.gc.ca/ers within three hours. For all other events that do not qualify as significant incidents but still must be reported immediately to the CER and/or TSB, report within twenty four hours of occurrence or discovery to the online reporting system. Additional information is available in SOP 5-2140 TSB/CER Incident Reporting. M&NP Canada Primary Reporting Requirements PERSONAL INJURIES: Transportation Safety Board

• serious injury or death related to operation of the pipeline (TSB Regs); • death of an employee (Part II CLC); • a disabling injury to two or more employees (Part II CLC); • loss by an employee of a body member or a part thereof or complete loss of usefulness of a

body member or part thereof (Part II CLC); • permanent impairment of body function of an employee (Part II CLC); • the death of or serious injury (fracture of a major bone, the amputation of a body part, the loss

of sight in one or both eyes, internal hemorrhage, third degree burns, unconsciousness, or the loss or function of a body part) of a person (CER OPR);

Worksafe, New Brunswick or Worker’s Compensation Board of Nova Scotia (notification provided through the Health Services Department, Canada) - Contact: 1-800-571-8446, and request the Health Services Department.

• all accidents, injuries, or industrial diseases at the workplace

1. In Nova Scotia, reports must be submitted where a work related injury or occupational disease has caused a worker to: (a) seek medical aid, or (b) be absent from work beyond

mailto:[email protected]

https://apps.cer-rec.gc.ca/ers



the day of injury (if the worker is unable to work or perform all tasks generally associated with their work on the day following the incident, whether it is a regularly scheduled workday or not)

2. In New Brunswick, reports must be submitted where a work related injury or occupational disease has caused a worker to (a) seek medical aid, (b) be absent from work beyond the day of injury (if the worker is unable to work or perform all tasks generally associated with their work on the day following the incident, whether it is a regularly scheduled workday or not)

OPERATIONAL UPSETS/RELEASES: Transportation Safety Board Reportable pipeline occurrence includes (TSB Regs):

• safe operation of the pipeline is affected by: damage sustained when another object came into contact with it a fire or explosion or an ignition that is not associated with normal pipeline operations.

• An event or an operational malfunction results in: an unintended or uncontrolled release of gas an unintended or uncontrolled release of HVP hydrocarbons an unintended, uncontained or uncontrolled release of LVP hydrocarbons in excess of

1.5m³ an unintended or uncontrolled release of a commodity other than gas, HVP

hydrocarbons or LVP hydrocarbons. • there is a release of a commodity from the line pipe body • the pipeline is operated beyond design limits or any operating restrictions imposed by the CER • the pipeline restricts the safe operation of any mode of transportation • an unauthorized third party activity within the safety zone poses a threat to the safe operation

of the pipeline • a geotechnical, hydraulic or environmental activity poses a threat to the safe operation of the

pipeline • the operation of a portion of the pipeline is interrupted as a result of a situation or condition

that poses a threat to any person, property or the environment • an unintended fire or explosion has occurred that poses a threat to any person, property or the

environment.

Canadian Coast Guard - The Canadian Coast Guard Spills Action Center contact number is: 1-800-565-1633.

• all environmental releases (land, water, or air) to be reported through the “Spills Action Center” which will contact other relevant agencies (including Environment and Climate Change Canada, Department of Fisheries and Oceans, NSDOE, NBDELG) as appropriate.

Note: Environment and Climate Change Canada requires immediate reporting of any release to the environment as per Part 8 of the Canadian Environmental Protection Act, 1999. Reporting Requirements



Notification matrices in Section 02 have been created to simplify reporting requirements for each province where Maritimes & Northeast has operations. All internal and external contact phone numbers are listed in the Nova Scotia or New Brunswick sections of the Field Emergency Response Plan. For reporting in Canada, it is mandatory to make preliminary reports to the following authorities:

The Transportation Safety Board (TSB) will forward all applicable reports to the Canada Energy Regulator (CER), or in the case of online reporting the CER will forward all applicable reports to the TSB

The affected local authorities (county/municipal authorities). After notification of an incident, an CER inspection officer may partially or completely relieve a company from the requirement to submit a preliminary and detailed incident report.


04-07 Media Relations Issue Date: Feb 2017/ Rev: 4

04-07 Media Relations Issue Date: Feb 2017/ Rev: 4 Understanding the Media It is beneficial for all Maritimes & Northeast personnel to understand the media. The media is a competitive industry, so reporters will sometimes push hard for information. News organizations have firm deadlines and expect disasters to be reported in terms of loss of life, injury, amount of toxic products spilled, etc. By understanding these conditions, Maritimes & Northeast employee(s) can develop and maintain a good relationship with the media. If media representatives are not promptly given basic information, it can be assumed that they will continue to get the story and fill the gap with information from a less reliable source. To maintain open and well-managed communication with the media, information is to be released through the Information Officer (Field Emergency Response Team) or the EOC Director (Crisis Management Team). Note that in an urban setting, any media release should be coordinated with applicable first responders and local EMO representatives. During the early moments of the emergency, the field staff may receive telephone calls or personal visits from media representatives. If approached by the media, use the media inquiry log to assist you in cooperating with media representatives. Media Do’s and Don’ts DO • Do be prepared – anticipate the type of information the public will need • Do be calm & truthful • Do identify yourself • Do speak only for the company • Do set up a safe, secure briefing area • Do give a clear statement of facts, with a focus on what you are doing about the issue • Do practice the art of “bridging” • Do speak in non-technical, no jargon, and understandable language DO NOT • Don’t estimate damages, impacts, amounts leaked • Don’t assign or accept blame • Don’t allow reporters or sightseers to wonder around unescorted • Don’t discuss confidential information within earshot of people you Don’t know • Don’t bluff or lie • Don’t be afraid to say you don’t know • Don’t say “no comment” or “off the record” • Don’t show emotion


04-07 Media Relations Issue Date: Feb 2017/ Rev: 4

Maritimes & Northeast Crisis Communications Response Plan Maritimes & Northeast has an Emergency Response Communication Protocol to support the Field Emergency Response Team and the Crisis Management Team. This plan outlines procedures and guidelines for Maritimes & Northeast employee partners to follow when dealing with the media during an emergency.


04-08 Next of Kin Notification Issue Date: Apr 2012/ Rev: 2

04-08 Next of Kin Notification Issue Date: Apr 2012/ Rev: 2 When an employee, contractor or member of the public is seriously injured, missing or killed as the result of a Maritimes & Northeast-related operation, next of kin must be notified as promptly as possible. Responsibility for Notification of Next of Kin Maritimes & Northeast Employee: The Regional CMT Deputy IC Contractor Employee: Contractor’s management (The Incident Commander

(Operations Section Chief in urban Saint John) ensures that the contractor's management is notified.)

Member of the Public: Coordinated through local police Notification of next of kin is extremely stressful for all involved. The personnel involved must deal with reactions such as denial, fear, anger, pain and sorrow. Maritimes & Northeast company representatives can take the following positive measures to ease this trauma if an employee partner is killed. Before Notifying the Next of Kin • If you are notifying of a death, ensure the victim is pronounced dead by a doctor. • Do not release the name of the person pronounced dead or injured before the next of kin are

notified. • Triple-check the identities of any casualties. • Obtain confidential employee information from the HR Lead on CMT. • Confirm the casualty's relationship with the people to be notified. • Whenever possible, a senior company representative conducts the notification, accompanied by

a co-worker or a family friend. • Be prepared to support the next of kin. Provide assistance such as transportation, child care,

alternative accommodation, reimbursement of daily expenses and the temporary care of the family home if required.

• Representatives conducting the notification must not have any time pressures, so they are available to support the next of kin.

Notifying the Next of Kin • If possible, make the notification in person, not by telephone or through an intermediary. • Provide the relatives with as much information as possible. Too few details can cause excessive

worry. Present only the facts; do not speculate. • Do not discuss personal views of liability or fault. • Be prepared to listen to what people are trying to say. • Allow the next of kin to state their feelings. • Attempt to support and reunite families as quickly as possible. • Offer assistance; document key issues and concerns. Do not make promises that cannot be kept.

Follow up on relatives' requests. • Document the details of anyone who appears to be having trouble coping with the incident so that

he/she can be given prompt psychological support. • Do not leave the next of kin alone. • Offer to contact a neighbour, friend, relative, minister, doctor or counsellor. • Leave your name and telephone number with family members.


04-08 Next of Kin Notification Issue Date: Apr 2012/ Rev: 2

• Ensure the next of kin are protected from media harassment as required. Follow-up with the Next-of-Kin • The same representatives who conducted the initial notification should continue to contact and

support the next of kin. • If required, the Incident Commander(Operations Section Chief in urban Saint John) or the Regional

CMT Deputy IC ensures that a trained psychologist conducts critical incident stress debriefing sessions with next of kin, friends and company employee involved or affected by the tragedy.

• Advise the employee’s family that a senior company representative will be contacting them to discuss any immediate needs and to provide information on insurance coverage and benefits support. Follow up on this commitment.


04-09 Government Roles Issue Date: Feb 2020/ Rev 8

04-09 Government Roles Issue Date: Feb 2020/ Rev 8 Many government departments, boards and agencies provide special services when incidents pose a potential or definite hazard to the public, wildlife or environment. Some of these agencies work from their own offices or some work from the Incident Command Post, the Remote Command Post or the On-site Command Post during an emergency. Government agencies will contribute valuable support to Maritimes & Northeast during an emergency by providing advice, resources and local information. In order to avoid conflicts over jurisdiction and response priorities, Maritimes & Northeast representatives need to work with these government agencies. An integrated response between Maritimes & Northeast and external agencies will help ensure the protection of the public, property and the environment. The extent of government support depends on the jurisdiction and the severity of the emergency. Telephone numbers for the respective agencies are included in the Field Emergency Response Plan in either the Section 07 Nova Scotia or Section 08 New Brunswick Sections. The following descriptions of Canadian Federal government and New Brunswick & Nova Scotia Provincial government roles are provided so that Maritimes & Northeast responders have an understanding of each agency’s responsibility, degree of involvement, requirements and interaction with other agencies. The titles, jurisdictions, mandates and roles of agencies are subject to change without notice. TRANSPORTATION SAFETY BOARD OF CANADA (TSB)

• One-window reporting of pipeline incidents/emergencies for both the TSB and CER • Authority to investigate all transportation occurrences in Canada, under federal jurisdiction,

including aviation, rail, navigable waters and pipeline occurrences • Maintains a team of investigators on 24-hour standby • If a death has occurred, in conjunction with the Coroner and local police, the TSB has the

authority, to investigate an accident and it may freeze a site until such time as to allow the TSB to complete its investigation.

• Even when there is no death, the TSB has the authority to investigate an accident and it may freeze a site until such time as to allow the TSB to complete its investigation.

CANADA ENERGY REGULATOR (CER)

The CER is the agency responsible for regulating the design, construction, operation, maintenance and abandonment of the Maritimes & Northeast pipeline system and other oil and gas pipelines under Canadian federal jurisdiction. It also administers the Canada Labour Code in respect of the occupational health and safety of Maritimes & Northeast employees. As the lead regulatory agency, the CER:



• Monitors, observes and assesses the overall effectiveness of the company’s emergency response in terms of:

• Emergency Management • Safety • Security • Environment • Integrity of operations and facilities; and • Energy Supply

• Investigates the event, for regulatory purposes other than making findings as to causes or contributing factors. May investigate for cause if the TSB chooses not to investigate.

• Inspects the pipeline • Examines the integrity of the pipeline or facility • Requires appropriate repair methods to be used • Requires appropriate environmental remediation of contaminated areas to be conducted • Coordinates stakeholder and Aboriginal community feedback regarding environmental

cleanup and remediation. • Confirms the company is following its Emergency Response Plan Manual, commitments,

plans, procedures, and CER regulations and identifies non-compliances • Initiates enforcement actions as required • Approves the restart of the pipeline

EMERGENCY MANAGEMENT ORGANIZATIONS (EMO)

A state of local emergency is a temporary legal state, in which extraordinary action may be taken

to manage an emergency and mitigate its effects. Under provincial and territorial emergency

legislation, a municipality can declare a local state of emergency so that certain situations can be

directed locally.

• Manages the supply of food, building materials and other commodities • Controls public access • Forces the public to evacuate from designated areas • Controls entrance and use of public property A state of local emergency also provides the municipality with legal liability protection for the

responders and volunteers. The specifics and duration of the special power vary with each

provincial or territorial act.

Nova Scotia Emergency Management Office New Brunswick Emergency Management Organization

• Has five core functions: Integrated Emergency Planning - is

responsible for ensuring all emergency planning on the province is done in a cooperative and consultative manner.

Integrated Emergency Response - is the window to provincial government

• Is an emergency management and coordinating agency of government that prepares and provides support to mitigate the effects of disaster for New Brunswickers, both private and public sector



resources and coordinates that level of response to an emergency.

911 Service - is responsible for administering the province-wide 911 emergency reporting service.

Volunteer Ground Search and Rescue - supports Nova Scotia’s ground search and rescue program (GSAR).

Emergency Preparedness Training - develops and delivers emergency management training programs throughout the province.

• Is the window to provincial government resources.

PROVINCIAL NATURAL RESOURCE REGULATORS

Nova Scotia Department of Lands and Forestry • Provides policy, programs and services relative to the development, management,

conservation and protection of energy, forest, mineral, parks and wildlife resources. • Operates the provincial helicopter fleet. New Brunswick Department of Energy and Resource Development • Manages the natural resources in the best interest of New Brunswickers.

ENVIRONMENTAL PROTECTION

Environment and Climate Change Canada • Provides a supporting role; however, Environment and Climate Change Canada may require

specific actions under the Fisheries Act and The Canadian Environmental Protection Act • Works together with provincial environmental protection agencies • Assigns inspectors where appropriate • Assists with plume monitoring • Provides advice on environmental implications of operational decisions if necessary • Assists in locating pollution control equipment if necessary • Advises about clean up technology • Includes the Meteorological Services of Canada. Department of Fisheries and Oceans (DFO) • Conserves fish and fish habitat • Any amount of hydrocarbons entering a waterway frequented by fish or occupied by

waterfowl is deemed to be in contravention of the Federal Fisheries Act and must be reported to the Department of Fisheries and Oceans

• Works together with provincial environmental protection agencies and may be initially notified by Environment and Climate Change Canada

• Not a first response agency, but may serve that function if required • May send personnel to the site if there has been or could potentially be an impact to fish or

fish habitat • Works closely with Environment and Climate Change Canada, the Canadian Coast Guard and

other provincial environmental agencies Canadian Coast Guard • Part of the Department of Fisheries and Oceans



• Primarily involved when an incident is an important impediment to shipping, including all navigable waters (defined loosely as a watercourse on which heavy laden canoes can travel)

• Works closely with (as part of) the Department of Fisheries and Oceans and other provincial environmental agencies

Nova Scotia Environment and Labour • Is responsible for the majority of field operations relating to environmental protection, this

includes processing applications, inspection and monitoring approvals, enforcement activities and response to public issues and complaints.

• The Occupational Health and Safety Division helps employers and employees reduce occupational injury and illness through research, education, communication, promotion and enforcement of legislation.

New Brunswick Department of Environment and Local Government • Manages different programs that aim to conserve the environment for future generations. • Provides New Brunswick an Index of the Quality of the Air (IQUA).

WORKER/RESPONDER HEALTH AND SAFETY

Human Resources and Development Canada (Labour Code) The CER and Human Resources Development Canada have entered into an agreement whereby

Board staff administer Part II of the Canada Labour Code for pipelines under the Board’s

jurisdiction. This permits the designation of certain Board staff as Safety Officers for the

occupational health and safety of pipeline company field staff.

• Enforces the Canada Labour Code - Part II, Canadian Occupational Safety and Health regulations for all federally regulated personnel such as Maritimes & Northeast employee partners

• Dispatches representatives to monitor compliance of regulations and provide support and advice regarding safety of personnel who are working under CER and Canada Labour Code Jurisdiction

• May investigate occupational health and safety incidents involving Maritimes & Northeast field personnel

NOTE: The health and safety of contract personnel or other personnel who are not Maritimes &

Northeast employee partners responding to the incident are under the jurisdiction of the

applicable province or territory.

Nova Scotia Environment and Labour • Refer to Nova Scotia Environment and Labour in the Environmental Protection Section of

Government Roles. Worksafe, New Brunswick • Is dedicated to the promotion of a safe and health work environment and the provisions of

services to workplaces, employees and the injured workers of New Brunswick. TRANSPORTATION AND HIGHWAYS



Nova Scotia Transportation and Public Works New Brunswick Department of Transportation and Infrastructure • Provides authorization and assistance for establishing emergency roadblocks with company

officials, local authorities and the RCMP • Provides assistance with the closure of provincial highways and the establishment of suitable

detour routes • Provides advice and assistance with procurement of roadblock equipment

FORESTRY

Nova Scotia New Brunswick • Refer to Nova Scotia Department of Lands and Forestry and New Brunswick Department of

Energy and Resource Development in the Provincial Natural Resources Regulations Section of Government Roles.

AGRICULTURE AND FISHERIES

Nova Scotia Department of Agriculture, Fisheries and Aquaculture New Brunswick Department of Agriculture, New Brunswick Department of Fisheries and Aquaculture • Ensures prosperous and sustainable agriculture, commercial fishing, aquaculture, food

production and sport fishing industries for Nova Scotia and New Brunswick’s rural and coastal communities.

PUBLIC HEALTH

Nova Scotia Department of Health New Brunswick Health & Wellness • Provides advice on health and safety levels for the more vulnerable residents, including those

in health care or special care facilities • Establishes health and safety levels for the escaping of contaminants • Ensures appropriate data is collected to monitor and investigate the health effects of the

incident • Advises on appropriate remedial measures • Recommends further investigation or research after the event if warranted • Consults with applicable Environmental Protection Agency to provide advice on existing and

potential health effects of the incident POLICE - RCMP AND LOCAL POLICE

• Notifies oil and gas regulators and other involved government agencies if initial report of the incident is made to the police

• In conjunction with transportation officials, assists in closure of provincial highways • Maintains law and order • Provides security, traffic and crowd control as required • Assists with evacuation as required • Provides a representative to the Incident Command Post as required • Notifies the medical examiner's office if there is a fatality



• In remote areas, the RCMP may conduct the coroner investigation as requested by the medical examiner

ATMOSPHERIC ENVIRONMENT SERVICE

Environment Canada - Environmental Service Centre There are seventeen environmental service centres across Canada that provide the following

services:

• current and forecasted meteorological information • public weather forecasts (recordings) • weather advisories • weather warnings

TRANSPORT CANADA

Canadian Transport Emergency Centre (CANUTEC) • Assists emergency response personnel with handling dangerous good emergencies, providing

24-hour response centre link to a database of registered shippers • Transportation of Dangerous Goods regulations require that if a shipment of dangerous

goods is lost, stolen or misplaced, CANUTEC must be informed immediately so that appropriate measures can be taken to track the shipment based on available records and shipping documentation.

Nav Canada - Flight Service Stations • As requested, issues a NOTAM to close the air space in a defined area.

NOTE: Technically, the jurisdiction for issuance of a NOTAM depends on the location of the incident. To close the airspace at or around an airport, the airport operator will issue the NOTAM. To close air space beyond the airport, the flight service station will issue the NOTAM.

CANADIAN ARMED FORCES

• The Canadian Armed Forces conduct all airborne search and rescue operations through three Rescue Coordination Centres at Victoria, British Columbia; Trenton, Ontario and Halifax, Nova Scotia.

• The Rescue Coordination Centres control all rescue units through an extensive civil and military communications network.

• Search and rescue units are equipped to conduct searches and provide rescue service including parachute rescue personnel who can render first aid and provide emergency supplies.

• When an aircraft is reported missing, the appropriate Rescue Coordination Centre will issue a notice for pilots in the district to maintain a lookout.

NOTE: When information is received that an aircraft is overdue, immediately alert any air traffic control unit, flight service station or the nearest Rescue Coordination Centre, giving all known details. This call should not be delayed.


04-10 Safety Data Sheets Issue Date: Feb 2020/ Rev: 8















































05-01 Incident Issue Date: Feb 2017/ Rev: 2

05-FORMS













05-02 Health and Safety Plan Issue Date: Feb 2018/ Rev: 1


Natural gas pipelines pose different hazards, when there is a leak or rupture from digging or equipment contact. Different types of natural gas have different hazards during a rupture or leak in a pipeline system. The need for gas monitoring and mitigation techniques will depend on the characteristics and properties of the natural gas in question. Some natural gases are known to be heavier than air, while others are lighter than air. Natural gas is normally a colorless, odorless substance in its natural state. Depending on the area on the system, the natural gas transported by Enbridge Inc. may or may not be odorized during transport in the pipeline. However, the presence or absence of natural gas should not be determined based upon an odor present.

Natural gas hazards include flammability and explosion. The risk of accidental ignition must be mitigated in the event of a leak or rupture of a natural gas pipeline, because of its extreme flammability when exposed to heat, sparks or flames. Methane is typically lighter than air and will rise. Vapors from methane gas have the tendency to travel, to a source of ignition and flash back. Vehicles, compressors, pumps, generators, phones, two-way radios are examples of possible ignition sources.

Vapors from liquefied gas are initially heavier than air, and can spread along the ground. A leaking gas fire should not be extinguished, unless the leak has been stopped safely. Other risks include suffocation and central nervous system depression, if concentrations are high enough to reduce the oxygen content in air below 18 % (volume). A detailed assessment must be conducted and completed by a safety officer (see site assessment section), before on-scene operations are initiated.

The Initial Site Health & Safety Plan (ISHSP – Section 1.2), should be completed as soon as possible by one of the initial responders at the scene. The ISHSP should be updated frequently as required, with new information that was not in existence at the initial stages of the response. As events changes, applicable PPE and other requirements needed must be readily available and used.

The ISHSP:

• Aids and directs initial responders in assessing hazards related to the incident • States the required PPE to be used • Documents important health and safety information • Serves as an interim “plan” until the Site Health & safety plan (section 1.3) is developed • Assigns responsibilities, i.e., completion of the ICS 201 and notification • Identifies “site set-up” features that may be required • Authorizes work to be completed (in lieu of a safe work permit).

Upon the completion and delivery of the Site Health & Safety plan, the Initial Site Health & Safety plan becomes void.



Skin and eye Contact

Skin contact with rapidly expanding or liquefied gas can cause irritation and/or frostbite. Frostbite can make the skin change color to white or grayish yellow. This may be accompanied with pain, which is likely to subside afterwards. Other signs and symptoms include itching, redness, swelling and occasionally numbness. Contact with eyes can cause hazy vision, permanent eye damage or blindness. If in eyes, rinse cautiously for 15 minutes and call a doctor or poison center.

Flammability and Explosion

Natural gas is capable of been ignited when exposed to heat, sparks or flames. Natural gas can form explosive mixtures with air which can result in fire or an explosion. As a precautionary measure, it is imperative to isolate all leak areas for at least 100 meters in all directions. The safety officer must ensure all authorized personnel stay upwind. Liquefied natural gas is typically heavier than air, and can spread along ground and collect in sewers, basements, drainage systems or open trenches. Equipments used in cleaning or handling the spilled product, must be properly grounded to eliminate spark, which can lead to explosion. Inhalation of natural gas vapors

Natural gas may displace oxygen, which can result to rapid suffocation, especially in enclosed or confined areas. The safety officer must ensure applicable respiratory protection is present for use. The safety officer must also ensure, the (M) SDS of the natural gas and its vapor monitoring data retrieved from the initial site assessment (section) is reviewed. If natural gas or Liquefied natural gas vapor levels are determined to exceed safe working limits, it might be possible for responders to wear the proper respirators. It is also important to have on-going vapor monitoring to ensure vapor levels do not exceed safe working limits. Note: The (M)SDS must be updated every 3 years.

Other Hazards

Natural gas or Liquefied natural gas vapor may cause dizziness or asphyxiation without warming. The safety officer must ensure personnel’s are wearing appropriate respiratory protective gears, such as self-contained breathing apparatus (SCBA).

Approved personal protective equipment (PPE)

• Safety glasses: CAN/CSA-Z94.3-92 approved glasses must be worn • Hand gloves: Cold insulating gloves should be worn • Protective clothing: Thermal protective clothing to prevent skin irritation from liquefied natural gas • Respiratory Protection: CAN/CSA-Z94.4-11 approved air-purifying respirators or approved self-contained

breathing apparatus (SCBA) • Hard hats • CSA approved steel toed boots.



Initial Site Health and Safety Plan Incident Particulars

Incident Name Date/Time Command Post Location Site Phone Number Product Estimated Volume MSDS Available ICS 201 Form Initiated Yes No Person Responsible Yes No Internal/External Notifications Made Yes No Person Responsible SITE CHARACTERIZATION Pipeline Storage Facility Truck Land Water Other (Please specify) SITE SECURITY & ACCESS POINTS Description

SITE HAZARDS

Fire/Explosion Chemicals Electrical Steam/Hot water Noise

Equipment Operations Motor Vehicles Boat Operations Helicopter Operations Shore Line Operations

Trenching/Excavation Confined Spaces UV Radiation Overhead/Buried Utilities Pumps and Hoses

Fatigue Heat Stress Cold Stress Weather Visibility

Slips, Trips, Falls Restricted work area Heavy Lifting Drum Handling Plants/Wildlife Other

ATMOSPHERIC MONITORING – INITIAL READING

O2 % Other (Specify) H2S ppm

Note: Additional results to be recorded in “Event/Safety Watch Log”

CONTROL MEASURES SITE SETUP Source of Release Secured Communications Established Yes No Site Secured Work Zones Established Yes No Valve(s) Closed Fire Extinguisher Accessible Yes No Energy Sources Locked/Tagged out Decontamination Stations Established Yes No Facility Shut Down First Aid Stations Established Yes No Other Illumination Equipment Provided Yes No Medical Surveillance Provided Yes No Sanitation Facilities Provided Yes No HOT ZONE PPE REQUIREMENTS General Other Respiratory Hard Hat FR Clothing Steel Toes Safety Glasses

Face Shield Tinted Lens Impact Goggles Chemical res. Clothing Leather Gloves Nitrile Gloves FR Rain Gear

Rubber Boots High Vis. Vests PFDs Safety Harness Rubber Gloves Hearing Protection FR Tyvek

SABA/Air Line w/Esc SABA to be worn SABA to be avail # Air purifying (full mask)

Air purifying (half mask) Cartridge Type __OV Cartridge Type __P(M)100 Cartridge Type__ P(M)100/0V

WARM ZONE PPE REQUIREMENTS General Other Respiratory

Hard Hat FR Clothing Steel Toes Safety Glasses

Face Shield Tinted Lens Impact Goggles Chemical res. Clothing Leather Gloves Nitrile Gloves FR Rain Gear

Rubber Boots High Vis. Vests PFDs Safety Harness Rubber Gloves Hearing Protection FR Tyvek

SABA/Air Line w/Esc SABA to be worn SABA to be avail # Air purifying (full mask)

Air purifying (half mask) Cartridge Type __OV Cartridge Type __P(M)100 Cartridge Type__ P(M)100/0V

TRAINING AND REVIEW

Hazwoper Training Records Verified for USA operations Yes No All responders have reviewed this plan Yes No Completed by: ____________________________________

•



This document is intended to facilitate the rapid development of a written Site Health and Safety plan (SHSP) during the emergency and post emergency phases of an incident. It is intended to address all health and safety aspects for response personnel. SHSPs help mount a rapid response to natural gas or liquefied natural gas release, or other type of incident in a safe manner, as well as to provide readily available information to all affected parties.

Incident Particulars Incident Name Date/Time Command Post Location Site Phone Number Product Estimated Volume (M)SDS Available ICS 201 Form Initiated Yes No Person Responsible Yes No Internal/External Notifications Made Yes No Person Responsible SITE CHARACTERIZATION Land Water Other (Please specify) IMPACTED ASSESTS Pipeline Storage Truck Other (Please specify) Weather Clear Rain Snow

Cloudy Freezing Rain Lightening

Fog Hail

Calm (0.5km/hr;0.3./hr) Light (5-15 km/hr;3-10 mi./hr) Moderate (15-30 km/hr; 10-20 mi./hr) Strong (30+ km/hr; 20+mi./hr)

SITE SECURITY & ACCESS POINTS Description SITE HAZARDS Fire/Explosion Chemicals Electrical Steam/Hot water Noise

Equipment Operations Motor Vehicles Boat Operations Helicopter Operations Shore Line Operations

Trenching/Excavation Confined Spaces UV Radiation Overhead/Buried Utilities Pumps and Hoses

Fatigue Heat Stress Cold Stress Weather Visibility

Slips, Trips, Falls Restricted work area Heavy Lifting Drum Handling Plants/Wildlife Other

ATMOSPHERIC MONITORING – INITIAL READING O2 % LEL % Other (Specify) H2S ppm Methane ppm

Note: Additional results to be recorded in “Event/Safety Watch Log”

CONTROL MEASURES SITE SETUP Source of Release Secured Communications Established Yes No Site Secured Work Zones Established Yes No Valve(s) Closed Fire Extinguisher Accessible Yes No Energy Sources Locked/Tagged out Decontamination Stations Established Yes No Facility Shut Down First Aid Stations Established Yes No Other Illumination Equipment Provided Yes No Medical Surveillance Provided Yes No Sanitation Facilities Provided Yes No



GENERAL SITE REQUIREMENTS

1. Personnel entering the site must sign-in at the field command post or designated area, and must sign-out before leaving. 2. Personnel entering the site for the first time must attend a pre-entry briefing at the field command post before they will be permitted

site entry. The briefing will cover the site health and safety plan and the site specific hazards present. 3. No smoking in areas where natural gas leak or LNG spill has occurred. Security at the field command post will give directions to

designated “smoking area”. 4. Cameras and other electronic devices are not permitted on the site unless approval has been given by the health and safety

department. 5. All injuries or unsafe activities/conditions shall be immediately reported to the work leader of the safety watch. 6. Site emergency – 3 blasts of air horn or megaphone (unless otherwise advised) - all personnel must immediately leave the area and

report to the field command post. 7. The site will be divided into work zones with access control points. As a minimum, personnel will always work in pairs. Personnel must

follow decontamination procedures when exiting the work zones. THE BUDDY SYSTEM IS MANDATORY FOR EVERYONE ON SITE HEALTH & SAFETY BRIEFINGS/MEETINGS

1. All personnel, employees, contractors, and subcontractors shall be provided with an initial site safety briefing to communicate the nature, level and degree of hazards expected on site.

2. Personnel will also receive regular briefings before and after each shift, before making a hot zone level entry, or when significant changes are made in the work procedures or safety plans. These site safety meetings/briefings shall be held by the on-scene commander or safety watch. At a minimum these meetings will describe the work to be accomplished, discuss safety procedure, changes, and note any items which need to be passed to other crews. General safety training topics should also be covered based on points raised in previous meetings and the site health and safety plan attachments.

Note: The Tailgate meeting form should be utilized for this purpose. LOCAL SOURCES OF ASSISTANCE When calling emergency responders provide the following information to the responding agencies: (see Emergency Numbers for Ambulance, Fire and Police) TYPE OF EMERGENCY Incident location and (directions to incident) Ambulance Name Telephone Fire Dept. Name Telephone Police Dept. Name Telephone Hospital Name Telephone Directions to hospital Travel Time:

•



PRODUCT INFORMATION Hazardous material (known or suspected): The following are the products that could be expected to be in the vicinity of the incident. (Obtain copies of MSDS) Material MSDS Number Quantity Material MSDS Number Quantity Toxicological Hazards Inhalation Ingestion Skin Substance PEL/TLV IDLH Substance PEL/TLV IDLH Substance PEL/TLV IDLH Future weather conditions may affect incident sites PERSONNEL PROTECTION REQUIREMENTS Job Assignment/Task Cold Zone Warm Zone Hot Zone General Labor on Land General Labor on water Equipment operator Vac-Truck Operator/Crew Site Assessment/investigation Boom deployment/Maintenance Welder Corrosion/Coating Wildlife Hazing Decon Workers Land/Water Surveillance Supervisory Personnel Select the appropriate level of PPE for each of the applicable job Assignment/Tasks from the following list as well as any additional PPE that is required (e.g. Level C, 7 and 11) PPE REQUIREMENTS

Level A

Level B Level C

Level D

Additional PPE

Flame resistant or Coated Tyvex

Flame Resistant or Coated Tyvex

Eye & face protection

Chemical resistant steel toe boots

Chemical resistant steel toe boots

Protective footwear

Chemical resistant gloves

Chemical resistant or leather gloves

Gloves

Eye protection

Hard hat



WORK ZONES Control boundaries have been established in the site safety map below according to the following guidelines:

1. The HOT ZONE, or EXCLUSION ZONE, is the area where contamination or product hazards expected.

2. The WARM ZONE, or CONTAMINATION REDUCTION ZONE, is a transition area between the HOT ZONE and the COLD ZONE. It is the area where DECONTAMINATION is conducted for personnel and equipment leaving ht OT ZONE.

3. The COLD ZONE, or SUPPORT ZONE, is an area adjacent to the WARMZONE that is intended to remain safe and as free of contamination as possible.

SITE DIAGRAM See Site diagram or Site Map from ICS form 201 GENERAL DIAGRAM INSTRUCTIONS

1. Site Diagram should include the following: a. Sketch with major feature locations (buildings,

drainage paths, roads, etc) b. Hazardous substance location c. Work zones (exclusion, contamination reduction,

support) d. Command center and decontamination area e. Access and access restrictions

f. Routes of entry g. Wind reduction h. Emergency Evacuation routes i. Assembly points j. First aid locations k. Communication system



CONTINGENCY PLANS In the event of an emergency (at this incident site) the person first noticing the emergency is to notify other workers in the immediate area. Evacuation must commence at once, if the emergency poses any threat to the safety of the workers. Upon receiving notification or an emergency, the individual in charge of the work area is to take appropriate measures to protect human life, the environment (including wildlife) and property.

ESCAPE ROUTES Evacuation procedures Alerting Methods Muster Point MEDICAL SURVEILLANCE Special medical monitoring required Urinary/Phenol Blood Test Chest X-Ray Other Procedure Facility to perform medical testing/monitoring: (name & location)

HAZWOPER (US OPERATIONS ONLY) Personnel are required to be trained in accordance with 29CFR 1910.120 for the level at which they are performing duties. Personnel approaching the release and performing offensive actions are to meet the Hazardous Materials Technician Level. Personnel working away from the release area performing defensive actions are to be trained at the First Responder – operational Level. Site Specific training required: In addition to the training requirements above, the following site specific training topics are to be reviewed prior to work on the site: Site Hazards (material released, physical hazards, etc) Work areas/activities identified Site Emergency Alerting/Contingency plan Evacuation Route/Assembly Areas Required PPE Obtaining Medical Treatment/First Aid Decontamination procedures



Other Types of Trainings INCLUDED ATTACHMENTS Amendment form Tailgate meeting form Bites, Stings & poisonous plant Boat Operation Thermal Stress (Cold & Hypothermia) Confined Space entry Cranes & mechanical lifting equipment Manual lifting Organic Solvents Hydrogen Sulfide Helicopter Safety PPE Sanitation Requirements Traffic Safety Guidelines Action Levels MSDS Medical Monitoring Form Note: Air Monitoring results, and HOT ZONE personnel tracking is to be documented in the emergency response/safety watch log PLAN PREPARATION Prepared by Date Time Signature: Prepared by Date Time Signature: ALL RESPONSE PERSONNEL ARE TO REVIEW THE SITE HEALTH & SAFETY PLAN



AMENDMENTS TO SITE SPECIFIC HEALTH & SAFETY PLAN This Site health and Safety plan is based on information available at the time of preparation. Unexpected conditions may arise, which necessitates changes to this plan. It is important that personal protective measures be thoroughly assessed prior to and during the planned activities. Unplanned activities and/or changes in the hazard status should initiate a review of major changes in this plan. Changes in the hazard status or unplanned activities are to be submitted on “Amendments to Site health and Safety Plan” which is included as page_____ of this plan. Amendments must be approved by the Safety officer prior to implementation of amendment. All notes, documentation and records must NOT be discarded after their use. Documents are to be submitted to Documentation (planning section) for records retention. AMENDMENTS TO SITE HEALTH & SAFETY PLAN Changes in field activities or hazards Proposed Amendment Proposed by Date Approved by Date Amendment Number Amendment Effective Date Time


05-03 Public Safety Issue Date: Feb 2007/ Rev: 1



















05-04 Media Issue Date: Apr 2002/ Rev: 0

05-04 Media Issue Date: Apr 2002/ Rev: 0


05-05 Government Issue Date: Apr 2002/ Rev: 0





05-06 CER Incident Report Forms Issue Date: Feb 2020/ Rev: 2











05-07 Reference Issue Date: Apr 2002/ Rev: 0

05-07 Reference Issue Date: Apr 2002/ Rev: 0 PHONETIC ALPHABET The following phonetic alphabet may be used to clearly communicate information and to ensure accurate spelling of names or products. A Alpha N November B Bravo O Oscar C Charlie P Papa D Delta Q Quebec E Echo R Romeo F Foxtrot S Sierra G Golf T Tango H Hotel U Uniform I India V Victor J Juliet W Whiskey K Kilo X X-ray L Lima Y Yankee M Mike Z Zulu


06-01 Overview Issue Date: Apr 2016 / Rev: 4

06-POST INCIDENT PROCEDURES

06-01 Overview Issue Date: Apr 2016 / Rev: 4 The decision to downgrade the incident level status, allow evacuees to return to the incident area and resume normal operations is made by the Incident Commander (Operations Section Chief in urban Saint John), the Regional CMT Deputy IC, First Responders, and the appropriate local, provincial and federal regulatory authorities. The Regional CMT Deputy IC and the Incident Commander (Operations Section Chief in urban Saint John) ensure that the Crisis Management Team and Field Emergency Response Team carry out post incident activities as required.

Post incident activities have been divided into the following groups:

Responsibility Emergency Call-Down Notification Checklist Public Assistance and Support Cleanup and Repair Incident Documentation / Company Records Third Party Investigations Critical Incident Stress Debriefing (CISD) Post incident Report


06-02 Responsibility Issue Date: Apr 2016 / Rev: 3

06-02 Responsibility Issue Date: Apr 2016 / Rev: 3 The Incident Commander (Operations Section Chief in urban Saint John) initiates and manages the following post incident activities:

Calling down the incident level status, after consulting with the Regional CMT Deputy IC, First

Responders and the appropriate local, provincial and federal regulatory authorities. Coordinating the deactivation of emergency response operations. Establishing goals and delegating responsibility for the completion of post incident tasks. Following through with next of kin family support. (Refer to next of kin guidelines.) Determination of the need for critical incident stress debriefing (CISD).


06-03 Emergency Call-Down Notification Checklist Issue Date: Apr 2012 / Rev: 2

06-03 Emergency Call-Down Notification Checklist Issue Date: Apr 2012 / Rev: 2 The Regional CMT Deputy IC oversees the following actions:

Ensure that all Crisis Management Team members and all other previous contacts are notified

about the emergency call-down. Advise all response team members to document their call-down notifications. Ensure that all government agency representatives involved in the incident receive an External

Agency Post incident Evaluation form. (Refer to Section 05) Prepare and release a statement to the media as required. (May designate to

Information/Liaison Lead.) Conduct debriefing meeting for all Crisis Management Team members. Arrange for critical incident stress counselling as necessary for all Crisis Management Team

members. Notify and conduct debriefings with stakeholders such as insurance company representatives

as required.

The Incident Commander (Operations Section Chief in urban Saint John) oversees the following actions: Ensure that all Field Emergency Response Team members and emergency services are notified

about the emergency call-down. Ensure that all previous contacts, including third party companies and government agencies

are notified about the emergency call-down. Advise all response team members to document their call-down notifications. Conduct debriefing meeting for all responders. Ask the Regional Deputy IC to arrange for critical incident stress debriefing (CISD), if required,

for all responders and members of the public. Notify and conduct debriefings with third party companies.


06-04 Public Assistance & Support Issue Date: Apr 2012 / Rev: 2

06-04 Public Assistance & Support Issue Date: Apr 2012 / Rev: 2 The Incident Commander (Operations Section Chief in urban Saint John) oversees or coordinates the following actions:

Ensure that police & first responders secure any evacuated area until the evacuees have returned to their homes, businesses or public facilities.

Ensure that responders confirm that areas are safe to re-enter. This may involve ensuring all equipment and debris are removed from public roadways. Any remaining hazardous areas must be cordoned off.

Ensure that all sheltered or evacuated residents are contacted and informed that the incident is over.

Confer with the Regional CMT Deputy IC about sending a company representative to visit all members of the public who were affected. Schedule follow-up meeting(s) with the residents to clearly explain the incident and address their concerns.

Ensure that the residents are provided with post incident Maritimes & Northeast contacts and telephone numbers.

Ensure Maritimes & Northeast is addressing resident expense and damage claims.


06-05 Cleanup & Repair Issue Date: Apr 2012 / Rev: 2

06-05 Cleanup & Repair Issue Date: Apr 2012 / Rev: 2

The Incident Commander (Operations Section Chief in urban Saint John) oversees the following actions: Ensure the incident site is not disturbed if there has been a fatality or a serious injury until

police, regulatory officials and company representatives’ complete necessary investigations. Ensure that site cleanup continues.

NOTE: The position of On-site Supervisor (Natural Gas Control Officer in urban Saint John) during the remediation phase may be best filled by an environmental specialist.

Ensure that the correct procedures are developed and implemented for the decontamination of equipment.

Ensure the On-site Supervisor (Natural Gas Control Officer in urban Saint John) disposes of all hazardous waste according to applicable regulations (confer with the Safety Lead, the Crisis Management Team or other Maritimes & Northeast safety personnel).

Ensure that priority is given to clearing debris and restoring the site to normal operating conditions after the government and company investigations are complete.

Ensure that all safety equipment is demobilized, cleaned and inspected for contamination. Ensure that all cleanup and repair actions follow Maritimes & Northeast safety and

environment policies and safe-work procedures.


06-06 Incident Documentation/Company Records Issue Date: Apr 2012 / Rev: 2

06-06 Incident Documentation/Company Records Issue Date: Apr 2012 / Rev: 2 The Incident Commander (Operations Section Chief in urban Saint John) and the Regional CMT Deputy IC instruct their teams to complete the following duties:

Collect and compile all statements, Time and Event Logs, forms and documentation for the

incident, including all electronic records. Arrange to have all documentation passed onto the Legal Lead.

Obtain all photographs and videos of the incident site and response. NOTE: All photographs (and negatives) of the incident site which have

been taken at Maritimes & Northeast’s request, whether by a professional photographer or a company representative, are considered Maritimes & Northeast material and are to be turned over to Maritimes & Northeast.

Ensure that pages and checklists from all emergency response manuals are replaced. Prepare letters thanking support agencies, groups and individuals who provided assistance.

Mention names of key individuals in correspondence.

Company Records Company records must be reviewed by legal counsel before they are released.


06-07 Third Party Investigations Issue Date: Apr 2012 / Rev: 1

06-07 Third Party Investigations Issue Date: Apr 2012 / Rev: 1 Third party investigations by police, insurance companies, government agencies and others may be required. It is important to cooperate with all third party investigators: therefore, the following guidelines will apply:

Do not allow third party investigators on-site, unless authorized by the Incident Commander

(Operations Section Chief in urban Saint John). This is to ensure everyone’s safety. Obtain the name, title, address and telephone number of all inspectors.

If access is granted to the site, ensure that third party investigators are escorted while on company property and, for their safety, denied access to any hazardous areas. Inspectors must not be left unattended.

Ensure inspectors receive only the information they request and limit tours to the specific area the investigator has asked to investigate.

Always tell the truth. Do not speculate. Wait until legal counsel is present before answering questions if the inspector suggests that

the statements may be used as evidence or indicates that you have the right to counsel.


06-08 Critical Incident Stress Debriefing (CISD) Issue Date: Apr 2012 / Rev: 2

06-08 Critical Incident Stress Debriefing (CISD) Issue Date: Apr 2012 / Rev: 2 Maritimes & Northeast ensures the following actions are completed:

When practical after a serious incident, have the Regional CMT Deputy IC mobilize professionals who are trained in CISD.

Explain to the participants that the debriefings are confidential and are not part of the investigation. CISD meetings do not judge or lay blame. Recording devices at these meetings are prohibited.

Do not schedule more than 20 people to a debriefing session. Advise the CISD professional about the size of the session and provide information about the attendees before the session starts.

Consider providing CISD to the affected contractors and public.





07-01 Telephone Directory Issue Date: Jun 2014 / Rev: 4

07-NOVA SCOTIA (NS) AREA


Ambulances Location 24-hour Telephone Number

All Counties / Municipalities Nova Scotia-wide 911 or 902-832-7040

Fire Departments Location 24-hour Telephone Number

Guysborough County Goldboro, NS 911 or 902-328-2332

Guysborough, NS 911 or 902-533-2413

Goshen, NS 911

Erinville, NS 911 Sherbrooke, NS 911 Aspen, NS Manchester/Boylston, NS 911 Chedebucto/Queensport, NS 911

Mulgrave, NS 911

Richmond County (Inverness County supplies the required fire departments)

Auld’s Cove, NS 911 or 902-747-3053

Port Hastings, NS 911 or 902-625-2048

Port Hawkesbury, NS 911 or 902-625-1313

Pictou County East River St. Mary’s, NS 911 or 902-752-3255

Eureka, NS 911 or 902-752-1665

Bridgeville, NS 911 or 902-923-2954

Westville, NS 911 or 902-396-5347

Alma, NS 911 or 902-396-5512

West River, NS 911 or 902-752-7101 902-925-2295

Scotsburn, NS 911 or 902-752-7101



Fire Departments Location 24-hour Telephone Number

River John, NS 911 or 902-351-2223

Colchester County (Colchester Dispatch – 902-2911)

Tatamagouche, NS (Colchester Dispatch)

911 or 902-657-2321

Brookfield, NS 911 Stewiacke, NS (Colchester Dispatch)

911 or 902-639-2301

Upper Stewiacke, NS (Colchester Dispatch)

911 or 902-671-2410

Shubenacadie, NS (Colchester Dispatch)

911 or 902-758-2222

Cumberland County (Amherst Dispatch)

Wallace, NS (Colchester Dispatch)

911 or 902-657-2378

Pugwash, NS 911 or 902-243-2600

Oxford, NS 911

Wentworth, NS (Colchester Dispatch)

911 or 902-548-2780

Shinimacas, NS (Amherst Dispatch)

911 or 902-661-4802

Tidnish, NS (Amherst Dispatch)

911 or 902-667-2239

Amherst, NS (Amherst Dispatch)

911 or 902-667-2518

Halifax County Middle Musquodoboit, NS

911 or 902-384-2072

Cooks Brook, NS 911 or 902-758-3225

Goffs, NS 911 or 902-873-4774

Lakeview-Windsor Junction, NS 911 or 902-861-3110

Waverly, NS 911 or 902-490-7306

Halifax Regional Municipality (HRM), NS

911 or 902-490-7306

Police Departments Location 24-hour Telephone

Number Guysborough County Sherbrooke, NS 911 or 902-522-2200

Guysborough, NS 911 or 902-553-3801 Canso, NS 911 or 902-366-2440 Port Hawkesbury, NS 911 or 902-625-2220

Richmond County Port Hawkesbury, NS 911 or 902-625-2220



Police Departments Location 24-hour Telephone Number

Pictou County Sherbrooke, NS 911 or 902-522-2200 Stellarton, NS 911 or 902-755-4141 Westville/New Glasgow (town police)

911 or 902-755-8353

Pictou, NS 911 or 902-485-4333 Tatamagouche, NS 911 or 902-657-2040

Colchester County Tatamagouche, NS 911 or 902-657-2040 Bible Hill, NS 911 or 902-893-6820 Stewiacke, NS 911 or 902-883-7077 Enfield, NS 911 or 902-883-7077

Cumberland County Pugwash, NS 911 or 902-243-2181 Tatamagouche, NS 911 or 902-657-2040 Oxford, NS 911 or 902-447-2525 Amherst, NS 911 or 902-667-3859

Halifax County Middle Musquodoboit, NS 911 or 902-889-3300 Waverly/Goffs, NS 911 or 902-864-6000

Nova Scotia Operational Communication Centre (OCC)

- 1-800-803-7267

Nova Scotia RCMP French Service - 1-800-440-1323


07-02 NS Area Office Issue Date: Feb 2019 / Rev: 11

07-02 NS Area Office Issue Date: Feb 2019 / Rev: 11

Mailing and Courier Address Telephone Numbers Main Toll Free Fax

Maritimes & Northeast Pipeline 80 Terra Cotta Drive New Glasgow, NS B2H 6A7

902-755-1945 1-800-952-0552 902-755-3330

Position Name Call No.

Work Residence Cellular

Area Manager

Area Supervisor

Operations Technician




Corrosion Technician

Advisor, Lands and ROW

Area Analyst

Field Administrative Assistant

Director, External Relations

Internal/External Affairs On Call

Nova Scotia Picker Truck


07-03 Federal – Lead Agency & Priority Contacts Issue Date: Feb 2020 / Rev: 5

07-03 Federal – Lead Agency & Priority Contacts Issue Date: Feb 2020 / Rev: 5

Organization Location Telephone Number Transportation Safety Board of Canada “Hotline” – Occurrence Reporting Available 24/7 Occurrence Coordinator Place du centre, 4th Floor 200 Promenade du Portage Gatineau, QC K1A 1K8 Fax Email

Gatineau, QC

819-997-7887

819-953-7876 [email protected]

Regional Office: 150 Thorne Avenue Dartmouth, Nova Scotia B3B 1Z2 Fax

Dartmouth, Nova Scotia

902-426-2348

902-426-5143 Canada Energy Regulator Incident Line - 403-807-9473 Non-emergency - 403-292-4800 Toll-free non-emergency - 1-800-899-1265 Non-emergency Fax - 403-292-5503 Online Event Reporting System https://apps.cer-rec.gc.ca/ers

mailto:[email protected]



07-04 Federal – Supporting Agency & Svs Contacts Issue Date: Feb 2018 / Rev: 4

07-04 Federal – Supporting Agency & Svs Contacts Issue Date: Feb 2018 / Rev: 4

FEDERAL – SUPPORTING AGENCY & SERVICES CONTACTS

Organization Location Telephone Number NAV Canada - Flight Service Station Flight Services Centre (24 hours) Halifax, NS 1-866-541-4106

(Option 5) Environment and Climate Change Canada 24 Hour Weather One On One - 1-900-565-5555 Spill Response (24 hours) Maritimes-wide 1-800-565-1633 Department of Fisheries and Oceans Maritimes Region - Canadian Coast Guard Regional Operations Centre Toll-free Maritimes Only (24 hours) Dartmouth, NS 1-800-565-1633 24 hours Daytime Non-Emergency (8am-4pm Atlantic) Dartmouth, NS 902-426-3699 CANUTEC Information (Daytime Only) Ottawa, ON 613-992-4624 Emergency (24 hours) Ottawa, ON 1-888-226-8832

(1-888-CANUTEC)


07-05 NS – Lead Agency & Priority Contacts Issue Date: Feb 2018/ Rev5

07-05 NS – Lead Agency & Priority Contacts Issue Date: Feb 2018/ Rev: 5

Nova Scotia – Lead Agency and Priority Contacts

Organization Location Telephone Number Emergency Measures Organization (EMO) Emergency (24 hours) Nova Scotia-wide 902-424-5620 Fax 902-424-5376 Local Authorities (County and Municipal Offices) Guysborough County Guysborough, NS 902-533-3705 (Daytime only) Inverness County (Strait of Canso) Port Hood, NS 902-787-2274 (Daytime only) Pictou County Pictou, NS 902-485-4311 (Daytime only) Colchester County Truro, NS 902-897-3160 (24 hours) Cumberland County Amherst, NS 902-667-2313 (Daytime only) Halifax Regional Municipality Halifax, NS 902-490-4210 (Daytime only)

POINT TUPPER – EMERGENCY CONTACT NUMBERS

Organization Telephone Number

Aliant Telecom 888-825-5821 Ambulance (EHS) 911 Canadian Coast Guard 24 hr Oil Spill Line 800-565-1633 DOT & Public Works 902-625-4050 EMO Coordinator PHH 902-625-2609 EMO Coordinator Rich. 902-227-2400 Emergency Phone Number 911 Maritimes & Northeast Pipeline 888-444-6677 (Emergency)

800-952-9552 (Information) Nova Scotia Power 902-625-1952 Port Hastings Fire Department 911 Port Hawkesbury Fire Department 911 Port Hawkesbury Public Works 902-625-1975 Rail America (CB & CNS) 902-752-3357 RCMP – Port Hawkesbury 911


07-06 NS – Supporting Agency & Svs Contacts Issue Date: Feb 2019 / Rev: 4

07-06 NS – Supporting Agency & Svs Contacts Issue Date: Feb 2019 / Rev: 4

NOVA SCOTIA – SUPPORTING AGENCY & SERVICES CONTACTS

Organization Location Telephone Number Environment Contact through Provincial Emergency Management Office (EMO) 1-800-565-1633 Department of Transportation and Infrastructure Renewal Contact through Provincial Emergency Management Office (EMO) or 1-800-499-4636 Department of Lands and Forestry Contact through Provincial Emergency Management Office (EMO) Department of Agriculture Contact through Provincial Emergency Management Office(EMO) Department of Fisheries and Aquaculture Contact through Provincial Emergency Management Office (EMO) Department of Health and Wellness Contact through fire, police and ambulance or Provincial Emergency Management Office (EMO) CN Railway CN Police 1-800-465-9239 Cape Brenton and Central Nova Railway Rail Traffic Control Center (RTCC)

1-800-890-2812


07-07 Withdrawn Issue Date: Feb 2019 / Rev: 2

07-07 Withdrawn Issue Date: Feb 2019 / Rev: 2


Error! Reference source not found.5

Redacted. This section contains contractor/supplier names and contact phone numbers. It is protected from publication under Clause 1(a) of Order MO-006-2016 because if disclosed, it could reasonably be expected to result in a material loss or gain to a person affected by the publication of the Published Manuals, or that could prejudice the person’s competitive position.


07-09 Emergency Equip List (Nova Scotia) Issue Date: Feb 2018 / Rev: 5


EMERGENCY EQUIPMENT LIST (REPAIR ASSET LIST) Note portions of this table have been redacted. This section contains location information to be used in the event of an emergency. It is protected from publication under Clause 1(a) of Order MO-006-2016 because it discloses information that could impair the security of pipelines, power lines, buildings, structures or systems.

Quant Asset Location Comments 70m NPS 30 Security Pipe Pipe Rack

148m NPS 12 Security Pipe Pipe Rack 50m NPS 8 Security Pipe Operations Pipe

Rack 50m NPS 6 Security Pipe Pipe Rack

1 NPS 30 Mechanical Split Sleeve

Share with New Brunswick




1 NPS 30 Clock spring 1 NPS 12 Clock spring 1 NPS 8 Clock spring 1 NPS 6 Clock spring 2 NPS 30 Hydro Test Heads



2 NPS 12 Hydro Test Heads Parts only-requires fabrication

2 Pipeline Evacuators 5 Portable Generators 2 45-gallon Large Spill Kits Odorant Site 8 Small Spills Kits 2 Potable Air

Compressor/Impact Gun and Sockets

7 GMI Gas Scopes 2 D-PII Survey Gas

Instrument

2 Ethane Detector 8 Personal 4 Gas Monitor 9 Portable Hand-held Radios

(also 2 TMR) Intrinsically Safe

1 550 Picker / Boom Truck



7 Lockout Tagout Kit 6 ATV’s c/w transportation

trailers

2 Snowmobiles c/w transportation trailer

3 Small (3”) Portable Flare Stack

1 Medium Portable Flare Stack


1 Large (8’) Portable Flare Stack


3 Steel Portable Bridges 4 Swamp Mats 1 Steel trench box Share with New

Brunswick 2 NPS 30 Weld Line Up

Clamps Share with New

Brunswick 1 NPS 30 Beveling Band

Clamp Share with New

Brunswick 1 MRR Carbon Filter

(Odorant Vapors)


07-10 Mutual Aid Partners Issue Date: Apr 2002 / Rev: 0

07-10 Mutual Aid Partners Issue Date: Apr 2002 / Rev: 0 Maritimes & Northeast has no formal mutual aid agreements in the area at this time.

Company Name Contact Name Telephone Number --------------- ----------- ----------- --------------- ----------- -----------


07-11 Mainline/Laterals Issue Date: Feb 2017 / Rev: 1


The Nova Scotia operating area begins immediately downstream of the ExxonMobil Gas Plant which is approximately two kilometres from the Atlantic and extends from mainline KP 0 to KP 240 (the Nova Scotia/New Brunswick border).

There are also two laterals that connect from the mainline and delivery gas to Maritimes & Northeast customers. Mainline Pipe Length………………………………………………… 237.0 km (1493 mi) Diameter……………………………………………… 762 mm (30”) Operating Pressure…………………………………. 9930 kPa (1440 psi) Lateral Pipe Halifax Lateral

Length…………………………………………………2118.0 km (78.1 mi) 6km (3.72 mi) Diameter………………………………………………323.9 mm (12”) 153.0 mm (6”) Operating Pressure………………………………….9930 kPa (1440 psi) 3448 kPa (500 psi)

Point Tupper Lateral

Length…………………………………………………60.0 km (38.4 mi) 4km (2.49 mi) Diameter………………………………………………219.0 mm (8”) 153.0 mm (6”) Operating Pressure………………………………….4710 kPa (683 psi) 4710 kPa (683 psi)

Includes the following counties/municipalities: Guysborough County: Mainline KP 0 to KP 66 Point Tupper Lateral KP 0 to KP 57 Richmond County (Straight of Canso): 8” Point Tupper Lateral KP 57 to KP 61 6” Point Tupper Lateral KP 0 to KP 4 Pictou County: Mainline KP 66 to KP 144 Halifax Lateral KP 0 to KP 11 Colchester County: Mainline KP 144 to KP 174 Halifax Lateral KP 11 to KP 58



Cumberland County: Mainline KP 174 to KP 238 Halifax County including Halifax Regional Municipality (HRM): Halifax Lateral KP 58 to KP 124 NOTE: KP 0 on any lateral is from the point of tie-in at the source feed to the end of the lateral pipeline system.


07-12 Mainline Issue Date: Feb 2017 / Rev: 5


Mainline Block Valves Including Cathodic Protection Points (Including Goldboro Meter Station)

There are eight mainline block valves located within the Nova Scotia operation area. Each valve will automatically close if there is a pressure reduction. A Supervisory Control and Data Acquisition (SCADA) system monitored by Maritimes & Northeast Gas Control can close the valves remotely.

The mainline block valves located within the Nova Scotia area are listed on the following table: MLV = Mainline Valve MCP = Mainline Cathodic Protection Point PRS = Pressure Reducing Station MR = Metering and Regulating Station Note: Portions of this table have been redacted. This section contains security sensitive information (location of mainline block valves). It is protected from publication under Clause 1(a) of Order MO-006-2016 because there is a real and substantial risk that its disclosure will impair the security of M&NP’s pipeline facilities.

Valve Number

Phone Number

Modem Civic Address and Directions To Lat Long

MR 33001

MCP 000

MR 33031

Drip Site KP 3.1

MLV 40

MCP 44.1

MLV 64

MLV 75

MCP 75

MCP 97

MLV 107



MLV 118

MR 33037

MLV 157

MCP 157

MLV 191

MR 33035

MCP 201

MR 330024

MLV 231


07-13 Point Tupper Lateral Issue Date: Feb 2017 / Rev: 4

07-13 Point Tupper Lateral Issue Date: Feb 2017 / Rev: 4

Point Tupper Lateral Including Cathodic Protection Points, Lateral Valves, Pressure Reducing Station and Customer Stations

PTCP = Point Tupper Cathodic Protection PTCS = Customer Station PTLV = Point Tupper Lateral Valve PRS = Pressure Reducing Station

Note: Portions of this table have been redacted. This section contains security sensitive information (location of mainline block valves). It is protected from publication under Clause 1(a) of Order MO-006-2016 because there is a real and substantial risk that its disclosure will impair the security of M&NP’s pipeline facilities.

Valve Number

Radio Channel

Phone Number


VS-38600 PRS 005

VS-38617 PTLV 17

PTCP 24

VS-38637 PTLV 37

PTCP 37

VS-38357 PTLV 57

PTCP 57

MR 33003

MR 33004

MR 33005


07-14 Halifax Lateral Issue Date: Feb 2019 / Rev: 6

07-14 Halifax Lateral Issue Date: Feb 2019 / Rev: 6

Halifax Lateral Including Cathodic Protection Points, Lateral Valves, Pressure Reducing Station and Meter Station

HFXCP = Halifax Cathodic Protection HFXLV = Halifax Lateral Valve PRS = Pressure Reducing Station HFXCS = Halifax Lateral Customer Station

Note: portions of this table have been redacted. This section contains security sensitive information (locations of main line block valves). It is protected from publication under Clause 1(a.ii) of Order MO-006-2016 because there is a real and substantial risk that its disclosure will impair the security of M&NP’s pipeline facilities.

Valve Number

Phone Number


HFXCP 24

VS-38137 HFXLV 37

HFX CP 60

HFXCP 64

VS-38177 HFXLV 77

MR 33025

HFXCP 87

VS-38104 HFXLV 105

VS-38100 PRS 118

MR33023

MR 33021


07-15 Support Services Issue Date: Feb 2020 / Rev: 5

07-15 Support Services Issue Date: Feb 2020 / Rev: 5 Redacted. This section contains contractor/supplier names and contact phone numbers. It is protected from publication under Clause 1(a) of Order MO-006-2016 because if disclosed, it could reasonably be expected to result in a material loss or gain to a person affected by the publication of the Published Manuals, or that could prejudice the person’s competitive position.

Contractor Location Contact Phone Number 24-hour Phone Number

Pipeline

Hazardous Waste Rental Contractors Excavators/Dozers/Gravel

Booms/Cranes Communications Power NDE Vacuum Truck Environmental Monitoring


07-16 Media Contacts Issue Date: Apr 2016 / Rev: 2

07-16 Media Contacts Issue Date: Apr 2016 / Rev: 2 TV/Radio Location Telephone Number Fax Number

CTV Newsroom Halifax Halifax, NS 902-453-4000 902-454-3280 CBC News Halifax Halifax, NS 902-420-4350 902-420-4137 Global TV Halifax Halifax, NS 902-481-7400 902-468-2154 CKDH-FM Amherst, NS 902-667-3875 902-667-4490 CFTA-FM Amherst, NS 902-660-1079 902-660-1080 CFXU-FM Antigonish, NS 902-867-2410 902-867-5138 CJFX-FM Antigonish, NS 902-863-4580 902-863-6300 CFEP-FM Eastern Passage 902-469-6000 902-463-1935 CKDU-FM Halifax, NS 902-494-2585 CHNS-FM Halifax, NS 902-422-1651 902-425-2754 CBHA-FM Halifax, NS 902-420-4320 902-420-4478 CBAX-FM Halifax, NS 902-490-2574 902-429-2574 CFLT-FM Halifax, NS 902-493-7200 902-493-7177 CJNI-FM Halifax, NS 902-405-6397 902-493-7177 CKUL-FM Halifax, NS 902-453-4004 902-453-3120 CKRH-FM Halifax, NS 902-490-2574 902-429-2574 C100-FM Halifax, NS 902-453-1000 902-453-3132 CJCH-FM Halifax, NS 902-453-1000 902-453-3132 CHFX-FM Halifax, NS 902-422-1651 902-425-2754 CKHZ-FM Halifax, NS 902-429-1035 902-425-8637 CFRQ-FM Halifax, NS 902-453-3777 902-453-3120 CKHY-FM Halifax, NS 902-429-1035 902-425-8637 CIOE-FM Lower Sackville, NS 902-252-7975 CKEC-FM New Glasgow, NS 902-755-1320 902-928-1320 CKEZ-FM New Glasgow, NS 902-755-1320 902-928-1320 CICR-FM Parrsboro, NS 902-254-1021 CIGO-FM Port Hawkesbury, NS 902-625-1220 902-625-6397 CKTY-FM Truro, NS 902-893-6397 902-893-7771 CKTO-FM Truro, NS 902-893-6397 902-893-7771

Newspapers Location Telephone Number Fax Number Amherst Daily News Amherst, NS 902-661-5440 902-667-0419 Cape Brenton Post Cape Brenton, NS 902-563-3839 902-562-7077 New Glasgow Evening News New Glasgow, NS 902-752-3000 902-752-1945 Truro Daily News Truro, NS 902-893-9405 902-422-5610 The Chronicle Herald Halifax, NS 902-426-2811 902-426-1158 Allnovascotia.com Halifax, NS 902-446-8292 Metro Halifax Halifax, NS 902-444-4444 902-422-5610

Wire Services Canadian Press Halifax, NS 902-422-8496 902-425-4675


07-17 Environmental Considerations Issue Date: Feb 2007 / Rev: 2

07-17 Environmental Considerations Issue Date: Feb 2007 / Rev: 2 Note: Portions of this table have been redacted. This section contains sensitive environmental information and is protected from publication under Clause 1(a) of Order MO-006-2016 because it contains information about the location of species at risk and heritage resources.

Mainline Environmental Considerations/Features Location (KP)



Environmental Considerations/Features Location (KP)



HALIFAX LATERAL Environmental Considerations/Features Location (KP)



POINT TUPPER LATERAL

Environmental Considerations/Features Location (KP)


08-01 Telephone Directory Issue Date: Feb 2018 / Rev: 9

08-New Brunswick (NB) Area

08-01 Telephone Directory Issue Date: Feb 2018 / Rev: 9 Where individual names and numbers were listed, this information has been redacted. It is protected from publication under Clause 1(a) of Order MO-006-2016 because it discloses information about identifiable individuals. Ambulances Location 24-hour Telephone Number

All Counties/Municipalities

New Brunswick-wide 911 or 506-444-7320

Fire Departments Location 24-hour Telephone Number Chief Cell Number Provincial Fire Marshall Fredericton, NB 506-444-4556 - Westmorland County Port Elgin, NB 911 or 506-538-2128

Sackville, NB * 911 or 506-536-4583/4585

Haute-Aboujajane, NB 911 or 506-533-9257 Shediac, NB 911 or 506-532-7028 Moncton, NB 911 or 506-859-2558 Dieppe, NB 911 or 506-877-7982 Riverview, NB 911 or 506-387-2217 Havelock, NB (FD in King’s Co..)* 911 or 506-534-1818

Queens County Havelock, NB (FD in King’s Co.)* 911 or 506-534-1818 Chipman, NB 911 or 506-339-6676

Sunbury County Minto, NB 911 or 506-327-6499 Fredericton, NB 911 or 506-460-2540 Fredericton Junction, NB 911 or506-368-2625 Oromocto, NB 911 or 506-460-2880 Harvey Station, NB 911 or 506-366-0990

York County Harvey Station, NB 911 or 506-366-0990 Charlotte County Harvey Station, NB 911 or 506-366-0990

Lawrence Station, NB 911 or 506-466-7777 St. George (Bonny River) 911 or 506-466-7777 St. George, NB 911 or 506-466-7777 St. Stephen, NB 911 or 506-466-7777 Oak Hill/Moores Mills, NB 911 or 506-466-7777 Western Charlotte, NB 911 or 506-466-7777

Saint John County Saint John, NB 911 or 506-649-6030 Musquash, NB 911 or 506-635-3473

Police Departments Location 24-hour Telephone Number Westmorland County Shediac, NB

(Southwest District) 911 or 506-533-5151

Codiac, NB 911 or 506-857-2400 Richiboucto, NB (Southeast District)

911 or 506-523-4611

Riverview, NB 911 or 506-387-2222


08-01 Telephone Directory Issue Date: Feb 2018 / Rev: 9

(Southeast District Headquarters) Oromocto, NB (West District Headquarters)

911 or 506-357-4300

Sunbury County Oromocto, NB (West District Headquarters)

911 or 506-357-4300

York County Oromocto, NB (West District Headquarters)

911 or 506-357-4300

Charlotte County Oromocto, NB (West District Headquarters)

911 or 506-357-4300

St. George, NB (West District) 911 or 506-755-1130 Saint John County 911


08-02 New Brunswick Area Office Issue Date: Feb 2019 / Rev: 12

08-02 New Brunswick Area Office Issue Date: Feb 2019 / Rev: 12

Mailing and Courier Address Telephone Numbers Main Toll Free Fax

Maritimes & Northeast Pipeline 26 Alison Boulevard Fredericton, NB E3C 2N3

506-462-4800 1-888-462-4040 506-462-4811

Note: the contents of this table have been redacted. This section contains internal contact information to be used in the case of an emergency. It is protected from publication under Clause 1(a) of Order MO-006-2016 because it discloses information about identifiable individuals.

Position Name Call No.

Work Residence Cellular

Area Manager

Area Supervisor





Advisor, Lands and ROW

Corrosion Technician

Pipeliner

EHS Specialist

Director External Relations

Internal/External Affairs On Call

New Brunswick Picker Truck


08-03 Federal – Lead Agency & Priority Contacts Issue Date: Feb 2020/ Rev: 5

08-03 Federal – Lead Agency & Priority Contacts Issue Date: Feb 2020/ Rev: 5

Organization Location Telephone Number Transportation Safety Board of Canada “Hotline” – Occurrence Reporting Available 24/7 Occurrence Coordinator Place du centre, 4th Floor 200 Promenade du Portage Gatineau, QC K1A 1K8 Fax

Gatineau, QC

819-997-7887

819-953-7876

Regional Office: 150 Thorne Avenue Dartmouth, Nova Scotia B3B 1Z2 Fax

Dartmouth, Nova Scotia

902-426-2348

902-426-5143

Canada Energy Regulator The Canada Energy Regulator and the Transportation Safety Board of Canada (TSB) have a single window reporting of pipeline incident/occurrences. Use the TSB phone number (above). If time permits you may contact the CER as a courtesy. Incident Line - 403-807-9473 Non-emergency - 403-292-4800 Toll-free non-emergency - 1-800-899-1265 Non-emergency Fax - 403-292-5503 Online Event Reporting System https://apps.cer-rec.gc.ca/ers



08-04 Federal–Supporting Agency & Services Contacts Issue Date: Feb 2018 / Rev: 5

08-04 Federal–Supporting Agency & Services Contacts Issue Date: Feb 2018 / Rev: 5

Organization Location Telephone Number NAV Canada – Flight Service Station Flight Services Centre (24 hours) Halifax, NS 1-866-541-4106

(Option # 5) Environment and Climate Change Canada 24 hour weather one on one - 1-900-565-5555 Spill Response (24 hours) Maritimes-wide 1-800-565-1633 Department of Fisheries and Oceans Maritimes Region – Canadian Coast Guard Regional Operations Centre Toll-free Maritimes Only (24 hours) Dartmouth, NS 1-800-565-1633 24 hours Daytime Non-Emergency (8am-4pm Atlantic) Dartmouth, NS 902-426-3699 CANUTEC Information (Daytime Only) Ottawa, ON 613-992-4624 Emergency (24 hours) Ottawa, ON 1-888-226-8832

(1-888-CANUTEC)


08-05 NB – Lead Agency & Priority Contacts Issue Date: Apr 2002 / Rev: 0

08-05 NB – Lead Agency & Priority Contacts Issue Date: Apr 2002 / Rev: 0

Organization Location Telephone Number Emergency Measures Organization (EMO) Emergency (24 hours) New Brunswick-wide 1-800-561-4034 Daytime Only Fredericton, NB 506-453-2133 Fax Fredericton, NB 506-453-5513 Local Authorities (Counties and Municipal Districts) Westmorland County (Daytime Only) Moncton, NB 506-856-31382 Queens County (Daytime Only) Fredericton, NB 503-453-2838 1 Sunbury County (Daytime Only) Fredericton, NB 503-453-2838 1 York County (Daytime Only) Fredericton, NB 503-453-2838 1 Charlotte County (Daytime Only) St. Stephen, NB 506-466-7370 1 Saint John County (Daytime Only) Saint John, NB 506-832-6000 1

2 Contacted through Emergency Measures Organization (EMO) during an emergency.


08-06 NB – Supporting Agency & Services Contacts Issue Date: Feb 2017 / Rev: 1

08-06 NB – Supporting Agency & Services Contacts Issue Date: Feb 2017 / Rev: 1

Organization Location Telephone Number Department of Environment and Local Government Contact through Provincial Emergency Measures Organization (EMO) Office Worksafe, NB 24 hours New Brunswick-wide 1-800-222-9775 Fax - 506-632-6972 Department of Transportation Contact through Provincial Emergency Measures Organization (EMO) Office or 506-457-3767 Department of Natural Resources and Energy Contact through Provincial Emergency Measures Organization (EMO) Office Department of Agriculture, Fisheries and Aquaculture Contact through Provincial Emergency Measures Organization (EMO) Office Health and Wellness Contact through fire, police and ambulance or Provincial Emergency Measures Organization (EMO) Office CN Railway CN Police 1-800-465-9239 NB and Maine Railway Dispatcher 1-877-247-9979 Gateway Ops 506-832-2857


08-07 Producers Issue Date: Sept 2014 / Rev: 1

08-07 Producers Issue Date: Sept 2014 / Rev: 1

PRODUCER

PRODUCER NAME:

Redacted. This section contains contractor/supplier names and contact phone numbers. It is protected from publication under Clause 1(a) of Order MO-006-2016 because if disclosed, it could reasonably be expected to result in a material loss or gain to a person affected by the publication of the Published Manuals, or that could prejudice the person’s competitive position.


08-08 Customers Issue Date: FEB 2020 / Rev: 3

08-08 Customers Issue Date: FEB 2020 / Rev: 3 Redacted. This section contains contractor/supplier names and contact phone numbers. It is protected from publication under Clause 1(a) of Order MO-006-2016 because if disclosed, it could reasonably be expected to result in a material loss or gain to a person affected by the publication of the Published Manuals, or that could prejudice the person’s competitive position.


08-09 Emergency Equipment List (New Brunswick) Issue Date: Feb 2018/ Rev: 8

08-09 Emergency Equipment List (New Brunswick) Issue Date: Feb 2018/ Rev: 8 Note portions of this table have been redacted. This section contains location information to be used in the event of an emergency. It is protected from publication under Clause 1(a) of Order MO-006-2016 because it discloses information that could impair the security of pipelines, power lines, buildings, structures or systems.

Emergency Equipment List (Repair Asset List)

Quantity Asset Location Comments

70m NSP 30 Security Pipe Pipe Rack



37m NSP4 Security Pipe Pipe Rack

42m NSP2 Security Pipe Pipe Rack


Share with Nova Scotia





1 NPS 30 Clock Spring




2 NPS 30 Weld Line up Clamps


1 NPS 30 Beveling Band Clamp


2 NPS 30 Hydro Test Heads

2 NPS 16 Hydro Test Heads

2 4 ft. sections of Scaffolding


08-09 Emergency Equipment List (New Brunswick) Issue Date: Feb 2018/ Rev: 8

Quantity Asset Location Comments

2 Pipeline Evacuators

5 Portable Generators

6 45 gal Large Spill Kits Odorant Sites

8 Small Spills Kits

1 Portable Air compressor / Impact Gun and sockets

9 GMI Gas Scopes

1 each D-P II and DP 4 Survey Gas Instrument

1 Ethane Detector

9 Personal 4 Gas Monitors

9 Portable Hand Held Radios (also 2 VHF, 2 UHF)

Intrinsically Safe

1 550 Picker / Boom Truck

4 ATV’s c/w transportation trailer

2 Light transportation trailers

2 Snow Mobiles c/w transportation trailer

3 Small Portable Flare Stack

1 Medium Portable Flare Stack


1 Large (8”) Portable Flare Stack


1 Back Pack Water Pump

1 Portable Office Trailer Share with Nova Scotia

1 MRR Carbon Filter (Odorant Vapors)


08-10 Mutual Aid Partners Issue Date: Feb 2007 / Rev: 1

08-10 Mutual Aid Partners Issue Date: Feb 2007 / Rev: 1 Maritimes & Northeast has no formal mutual aid agreements in the area at this time.

Company Name Contact Name Telephone Number -------------- ---- ---- -------------- ---- ----


08-11 Mainline/Lateral Issue Date: Feb 2007 / Rev: 1

08-11 Mainline/Lateral Issue Date: Feb 2007 / Rev: 1 MAINLINE / LATERALS The New Brunswick operating area encompasses from mainline KP 240 (the New Brunswick/Nova Scotia border) to KP 568 (the New Brunswick/Canada/US border). There are also five laterals that remove gas from the mainline and deliver gas to Maritimes & Northeast customers.

Mainline Pipe

Length 328.0 km (206.7 mi) Diameter 762 mm (30”) Operating Pressure .............................. 9928 kPa (1440 psi)

Lateral Pipe

Moncton Lateral Length 12.0 km (7.6 mi) Diameter 305 mm (8”) Operating Pressure .............................. 9928 kPa (1440 psi) Fredericton Lateral Length 0.65 km (0.41 mi) Diameter 203 mm (8”) Operating Pressure .............................. 9928 kPa (1440 psi) Saint John Lateral Length 112.0 km (70.5 mi) Diameter 406 mm (16”) Operating Pressure .............................. 9928 kPa (1440 psi) Utopia Lateral Length 7.9 km (5.0 mi) Diameter 102 mm (4”) Operating Pressure .............................. 9928 kPa (1440 psi) Saint George Lateral Length 0.8 km (0.5 mi) Diameter 51 mm (2”) Operating Pressure .............................. 9928 kPa (1440 psi)

Includes the following counties/municipalities:

Westmorland County: Mainline KP 240 to KP 348 Moncton Lateral KP 0 to KP 12 Queens County: Mainline KP 348 to KP 395 Sunbury County: Mainline KP 395 to KP 505


08-11 Mainline/Lateral Issue Date: Feb 2007 / Rev: 1

Fredericton Lateral KP 0 to KP 0.65 York County: Mainline KP 505 to KP 512 Charlotte County: Mainline KP 512 to KP 568 Saint John Lateral KP 0 to KP 55 Utopia Lateral KP 0 to KP 7.9 Saint George Lateral KP 0 to KP 0.8 Saint John County: No mainline pipeline Saint John Lateral KP 55 to KP 112 NOTE: KP 0 on any lateral is from the point of tie-in at the source feed to the end of the lateral

pipeline system.


08-12 Mainline Block Valves Issue Date: Feb 2020/ Rev: 6


Mainline Block Valves Including Cathodic Protection Points (Including Fredericton Lateral Pressure Reducing Station)

There are 12 mainline block valves located within the New Brunswick operation area. A Supervisory Control and Data Acquisition (SCADA) system monitored by Maritimes & Northeast Gas Control can close the valves remotely. The mainline block valves located within the New Brunswick area are listed on the following table: MLV = Mainline Valve CP = Cathodic Protection Point PRS = Pressure Reducing Station Note: Portions of this table have been redacted. This section contains security sensitive information (location of mainline block valves). It is protected from publication under Clause 1(a) of Order MO-006-2016 because there is a real and substantial risk that its disclosure will impair the security of M&NP’s pipeline facilities.

Valve Number Phone Number Modem Civic Address and Directions To Lat Long CP 239

MR 33033 MMR 33029

VS-33268 MLV-268

VS-33284 MLV-284

VS_38307 MLV-307

MLV-317



MR 33026 VS-38345 MLV-345

CP 373 VS-33387 MLV-387

VS-38420 MLV-420

VS-38446 MLV-446

CP 446 VS-38458

MLV-458 and MR 33008

MR 33036



VS-33474 MLV-474

VS-33518 MLV-518

VS-33538 MLV-538

CP 541 MR 33022


08-13 Moncton Lateral Issue Date: Feb 2017 / Rev: 5

08-13 Moncton Lateral Issue Date: Feb 2017 / Rev: 5

Moncton Lateral Takeoff and Pressure Reducing Station

ML = Mainline PRS = Pressure Reducing Station


Valve Number Phone Number


VS-38283 Take-off at

MLV-01-282

MR 33007


08-14 Saint John, Utopia & St. George Laterals Issue Date: Feb 2020 / Rev: 5

08-14 Saint John, Utopia & St. George Laterals Issue Date: Feb 2020 / Rev: 5 Saint John Lateral, Utopia Lateral and St. George Lateral Including Cathodic Protection Points, Lateral

Valves and Pressure Reducing Stations

CP = Cathodic Protection CS = Customer Station STJLV = Saint John Lateral Valve PRS = Pressure Reducing Station


Valve Number

Phone Number


CP 030

MR 33010

MR 33009

VS-38470 STJLV-40

VS-38463 STJLV-63

VS-38792 Saint John

PRS

MR 33011 MR 33012 MR 33013 MR 33014 MR 33017 MR 33015

and MR 33038

MR 33016 MR 33018


08-15 Support Services Issue Date: Feb 2020/ Rev: 7

08-15 Support Services Issue Date: Feb 2020/ Rev: 7 Redacted. This section contains contractor/supplier names and contact phone numbers. It is protected from publication under Clause 1(a) of Order MO-006-2016 because if disclosed, it could reasonably be expected to result in a material loss or gain to a person affected by the publication of the Published Manuals, or that could prejudice the person’s competitive position.

Contractors Location Contact Phone Number 24 -hour Phone Number

Pipeline Contractors Hazardous Waste Rental Contractors Excavators/Dozers/Gravel Booms/Cranes Vacuum Truck Communications

Power NDE




Radio Station Location Telephone Number

Fax Number

103.9 Moncton, NB 506-858-1220 506-658-5116 590 CJCW MBS Sussex, NB 506-432-2529 506-632-7761 95.7 The Wolf Fredericton, NB 506-474-2795 99.3 The River Miramichi, NB 506-622-3311 506-627-0335 C-103/XL 96 Moncton, NB 506-858-5525 506-858-5539 CBA-CBC Moncton, NB 506-853-6630 506-853-6633 CBD-CBC Saint John, NB 506-632-7750 506-632-7750 CBZ-CBC Fredericton, NB 506-451-4004 506-451-4170 CFBO 90.7 FM Dieppe, NB 506-854-9690 506-854-3540 CFJU-FM 90.1 Kedgwick, NB 506-284-3213 506-854-3540 CFRK-FM 92.3 Fredericton, NB 506-455-7819 506-455-3602 CHHI 95.9 FM Miramichi, NB 506-622-3973 CHNI 88.9 FM Saint John, NB 506-635-6500 506-635-6505 CHQC-FM 105.7 Saint John, NB 506-450-0713 506-453-3958 CHSJ/CHWV Saint John, NB 506-648-3000 CIHI-FM 93.1 Fredericton, NB 506-455-7819 506-455-3602 CINB New Song FM Saint John, NB 506-657-9600 506-657-7664 CIOK-FM, CFBC & CJYC-FM

Saint John, NB 506-658-5000 (k-100)

506-658-2322 (CFBC)

506-658-5116

CIXN-FM 96.5 Fredericton, NB 506-454-9600 506-443-0991 CJ104 Woodstock, NB 506-325-3030

506-328-1071 (News Director)

506-325-3031

CJPN 90.5 FM Fredericton, NB 506-454-2576 506-453-3958 CJRI 104.5 Fredericton, NB 506-472-0947 506-459-8194 CJSE Shediac, NB 506-532-0080 506-532-0120 CKHJ & CFXY & CIBX Fredericton, NB 506-454-2444

506-451-9111 506-452-2345

CKNI-FM 919 Moncton, NB 506-857-1900 Newsroom

506-851-9301

506-872-5606

CKO FM 107.3 Moncton, NB 506-384-1009 506-383-9699 Choix 99.9 Moncton, NB 506-384-2469 506-858-1209 96.1 WQHR, 96.9WBPW, 101.9WOZI

Hartland, NB 506-375-4033 506-375-4318

CHTD 98.1 St. Stephen, NB 506-466-2222 (News Line)

506-466-4500

WCRQ 102.9, WQDY St. Stephen, NB 207-454-7545 207-454-3062



Television Station Location Telephone Number

Fax Number

CBAFT (SRC) Moncton, NB 506-853-6666

(reception) 506-867-800

CBC-TV Fredericton, NB 506-451-4004 506-451-4170 CBC-TV Moncton, NB 506-853-6630

(Newsroom) 506-853-6633

(Karin Reid-LeBlanc)

506-853-6400

CBD-CBC Saint John, NB 506-632-7750 506-632-7761 CHCO-TV St. Andrews, NB 506-529-8826 506-529-2601 CTV Atlantic Fredericton, NB 506-459-1010

506-444-1355 Nick Moore

506-447-7381 Laura Brown

CTV Atlantic Moncton, NB 506-857-2610 506-857-2618 CTV Atlantic Saint John, NB 506-636-6068

506-636-1387 Ashley Blackford

506-658-1208

Global Television Saint John, NB 506-642-6488 506-652-5965 Global Television Moncton, NB 506-862-5101

Shelley Steeves 506-866-4794 Brion Robinson 506-866-3601 Alex Abdelwahab 506-651-5421

506-457-0213

Global Television Fredericton, NB 506-450-4343 506-457-0213 Newspapers Location Telephone

Number Fax Number

Daily Gleaner Fredericton, NB 506-458-6482 506-452-7405 Telegraph Journal Saint John, NB 1-877-389-6397

506-632-8888 (Newsroom)

506-645-3310 Christine Morris-

Fredericton Legislative Bureau

Reporter 506-451-7818 Adam Huras-

Provincial Bureau Chief

506-633-6758



506-451-7813 Times Transcript Moncton, NB 506-859-4978 506-859-4904 L’Acadie Nouvelle Dieppe, NB 506-383-1955 506-383-7440 L’Acadie Nouvelle Fredericton, NB 506-450-6103

(bureau) 506-470-2413

506-460-1993

Canadian Press Fredericton, NB 506-457-0746 506-457-9708 Wire Services Canadian Press Halifax,NS 902-422-8496 902-425-2675



08-17 Environmental Considerations Issue Date: Feb 2007 / Rev: 2 The pipeline corridor extends through six physiographic regions, between Country Harbour, NS and St. Stephen, NB. The initial ±28 km of the pipeline corridor passes through the Atlantic Uplands in NS. In the coastal area of this region, the underlying igneous and metamorphic bedrock gives a hummocky terrain with little relief. Shallow bedrock impedes drainage development, creating bogs. The topography is controlled by underlying bedrock and is undulating, with frequent occurrence of swamps. The next ±207 km of the pipeline corridor passes through three lowland areas: the Antigonish - Guysborough Lowlands, the Hants-Colchester Lowlands and Cumberland - Pictou Lowlands. All three lowland areas are part of the Maritime Plain. The pipeline corridor skirts around the Antigonish Highlands and Cobequid Highlands, where the topography is more varying and bedrock outcrops are more common than in the lowland areas. The boundaries between the uplands and lowlands are generally well defined. The elevation of the lowland areas ranges from sea level to 150 m (geodetic). The main topographic features of this region are low undulating hills which more or less reflect the topography of the underlying bedrock structure. In the transition area to the highlands, this low rolling topography blends with higher, more irregular terrain. The next ±269 km of the corridor passes through the New Brunswick Lowlands physiographic division, which is also part of the Maritime Plain. The topography of New Brunswick Lowlands is similar to that of the lowlands area in Nova Scotia. The remaining ±55 km section of the corridor passes through the Magaguadavic Highlands subdivision of the St. Croix Highlands. The Magaguadavic Highlands form a belt of relatively flat terrain lying between higher granite-cored hills to the south and north. Ridges are characteristically streamlined and aligned in a northwest-southeast direction, a result of glacial fluting and drumlinization. The alignment of most ridges and troughs due to intense glacial erosion has resulted in a parallel drainage pattern, except in poorly drained, broad depressions where it is deranged. The Magaguadavic and Digdeguash rivers drain most of this area. Note: Portions of this table have been redacted. This section contains sensitive environmental information and is protected from publication under Clause 1(a) of Order MO-006-2016 because it contains information about the location of species at risk and heritage resources.

Mainline Environmental Considerations and/or Features Location (KP)



Environmental Considerations and/or Features Location (KP)



Environmental Considerations and/or Features Location (KP)



Moncton Lateral Environmental Issues and /or Features Location (KP)

Saint John, Utopia and St. George Laterals Environmental Issues and/or Features Location

(KP)



Environmental Issues and/or Features Location (KP)



Environmental Issues and/or Features Location (KP)


Maps 09-02 Withdrawn Issue Date: Apr 2016 / Rev: 5

09 - MAPS

09-01 Withdrawn Issue Date: Apr 2016 / Rev: 5 Refer to the 2016 Edition of the Maritimes & Northeast Pipeline Emergency Response Plan Mapping for Nova Scotia.


Maps 09-02 Withdrawn Issue Date: Apr 2016 / Rev: 5

09 - MAPS


Refer to the 2016 Edition of the Maritimes & Northeast Pipeline Emergency Response Plan Mapping for New Brunswick.